HOSSAM IBRAHIM

“I made up my mind not to care so much about the

destination, and simply enjoy the journey.”

To leverage my expertise as a content moderator to

effectively and efficiently ensure the security and
integrity of online communities by identifying and
addressing illegal content and violations.

Contact Experience
Phone UPLIVE.ME 2021-2022
01155708022 Admin & Delegates Team

Email Identify and assess customers’ needs to achieve satisfaction

hossamibrahim049@gmail.com
Address
8st Mohamed Aibadh, Cairo,
Cairo, Egypt 01155708022
Expertise
Mcs office
detailed oriented
Customer oriented
leadership
Communication Skills
Build sustainable relationships and trust with customer accounts
through open and interactive communication
Provide accurate, valid and complete information by using the right
methods/tools
Handle customer complaints, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and
file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
BIGO app Technology 2020-2021
Content Reviewer & Monitor

Language Fast and accurately execute illegal content and violations, including
pictures, live streaming, short video, text, etc., be responsible for the
community’s content security;
Arabic
Initiatively find clues of illegal content violations cases within the
English platform, summarize features, types, data and info of the illegal
behaviors, and timely report to supervisors;
Collect illegal key words, regularly add to and maintain the regional
sensitive words lexicon.
Atheel content center 2020-2021
Content Reviewer & Monitor

Fast and accurately execute illegal content and violations, including

pictures, live streaming, short video, text, etc., be responsible for the
community’s content security;
Initiatively find clues of illegal content violations cases within the
platform, summarize features, types, data and info of the illegal
behaviors, and timely report to supervisors;
Collect illegal key words, regularly add to and maintain the regional
sensitive words lexicon.

Education

Ain Shams University - Business Administration 2018-2022

Graduation Degree: Good