Karnataka Bank

Your Family Bank, Across India

STAFF TRAINING COLLEGE, KODIALBAIL, MANGALURU - 575 003.
(AN ISO 9001: 2015 CERTIFIED TRAINING COLLEGE)
INDUCTION PROGRAMME FOR PROVISIONALLY SELECTED PROBATIONARY OFFICERS
Date: 19.02.2024 to 23.02.2024
Venue : Ashoka Hall
Objectives: 1. Toapprise the new recruits on the tradition of the Bank, its ethos, business
model and customer base. Total Nominations
2. To instil the required skills and attitudes in the participants for role
effectiveness . 62
3. To apprise them on code of conduct and ethics.
4. To help them understand technology based products for improved ctistomer service.
5. To enable them acquire basic knowledge in the core areas of
Barking.
What the Bark expects from the participants:
1. Upon joiring the Bank,they should discharge their duties efficiently by being conversant with rules, regulations and the procedures.
2. They should engage the customer productively so that sales boom in the branches.
DAY & DATE 10.00-11.00 11.15-11.45 11.45-12.15 12.15-13.15 14.00-15.00 15.00-16.00 16.15-17.15
REGISTRATION Know Your Banking Laws & KYC,AML & CFT Types of Customers & Bank's Service Conditions
19.02.2024 BRIEFING & Bank Practise Banking Customer Business Model
MONDAY INAUGURATION [Vishwas Relationship
(DP) Subrahmnanya, LRD] (MKB] (ZK] (RR] (HRD]
DAY & DATE 10.00-11.00 11.15-12.15 12.15-13.15 16.15-17.15
14.00-15.00 15.00-16.00
Deposits: CASA, Term &NRE Cyber Security Prevention of Document Verfication
Preventive Vigilance &e
20.02.2024 (Incl. Smart Account Modes) Whistle Blower Policy Sexual Harrassment of
TUESDAY
Women @Workplace
(DP) JPK] [Vigilance Dept) (DP] [HR&R]
DAY & DATE 10.00-11.00 11.15-12.15 12.15-13.15 14.00-15.00 15.00-16.00 16.15-17.15
Introduction to Credit & Concept of NPA Retail Loans/Xpress Loans Third Party Products Physical Security &
21.02.2024 [Housing/Vehicle/Education/Personal/Gold] Fire Safety
WEDNESDAY

(RR. DPK] (IPP] [CSO]

DAY & DATE 10.00 -11.00 11.15-12.15 12.15-13.15 14.00-15.00 15.00-16.00 16.15-17.15
Business Etiquettes & Marketing Strategies for Business| Clean Note Policy, Digital Banking- ADC Finacle Operations Customer Service, Castomer
22.02.2024 Communication Skills Growth Ajudication of Cut & Engagement &Integrated
Mutilated Notes Banking Ombudsman Scheme
THURSDAY

(ZK] [RR] (ZK] MKB] DP] [MKB]

DAY & DATE 10.00-11.00 11.15-12.15 12.15-13.15 14.00-15.00 15.00-16.00 16.15-17.,15
Ancillary Services NI Act &Clearing Operations Group Discussion &Presentation Exit Test
23.02.2024 [NEFT,RTGS,PPS, Selling Skills, Lead Generation &Valedicion
FRIDAY Locker facilities etc] & Conversion to Business
[MKB) (ZK] DP] (STC) [STC]
Shri.Ratheesh R[RR] Head -Training TEA/COFFEE BREAK 11.00-11.15 HRS &16.00-16.15 HRS
Shri Ziaul Kh£n. (ZK] Senior Manager LUNCH BREAK: 13.15-14.00 HRS.
Snt. Jyothi Pai KJPK Senior Manager Note: Exit Test will be conducted at the end of the session
|Shri. Manoj KBhat [MKB] Senior Manager
Smt Deepa. (DP) Manager Co-ordinator 9743641007/0824-2443169
*****
Please keep your Mobile in "Switched Off" mode in the class room
***** STC Campus is "Alcohol Free, Plastic Free and Smoke Free Zone". Kindly co-operate in maintaining the standards