BFSI Transformation Leaders Conclave 2024, Mumbai Sahara Star

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AGENDA

09:00am Registrations
09:45am Welcome Address
09:50am Opening Remarks
10:00am Keynote Address: Charting the course for tech driven financial inclusion in India
10:15am Thought Leadership Session: Agile and Adaptive Banking
10:30am Panel Discussion Navigating the Digital Frontier: Imperatives and challenges for
leaders in the BFSI sector
➢ Overview on modern banking landscape
➢ Exploring technologies that drive transformation within the industry
➢ Upgrading UPI security while tackling with the growing fraud risks at every click
➢ Revamping and upgrading the traditional banking practices through next-gen
tech
➢ How secure is data with growing cloud demands?
➢ How are GRC (Governance, Risk & compliance) practises being upgraded with
the new complex data regulatory landscape?
➢ Creating a better tomorrow: How can the BFSI sector offer customers
customized products, given the market's competitiveness?
➢ In resisting the change, how can digital leaders address skill gaps & how do
these gaps complicate the transformation process?

Dhiraj Ranka, CISO, TATA AIG General Insurance Limited


Kapil Jaiswal, CISO & Director research, Government of India Official
Vishal Bhatia, CDO, Canara Bank
11:15am Morning Refreshments and Networking
11:30am Fire-side Chat: Harnessing the potential of open banking and its use cases
➢ In India, the government has implemented numerous payment and transaction
reforms and technologies that laid the groundwork for open banking. How will
this contribute to greater financial inclusion?
➢ How have collaboration and innovation reshaped open banking?
➢ How are APIs going to change the landscape of banking ecosystem?
➢ What are the risks associated with banks being entirely digital, where all their
activities are managed on web?
Abhijit Dey, Vice President – Head API Banking, WhatsApp & Chatbot, Axis Bank
12:00pm Thought Leadership Session: Enterprise AI for BFSI Sector
Keshav Rao Evani, President Digital Banking, YES Bank
12:15pm Fire-side Chat: Overcoming challenges of data privacy in the era of digital lending
➢ The use of the application and protecting the customer's data with the relevant
business is the most crucial aspect of digital lending. How are lending companies
concentrating on application security?
➢ Digital lenders need to make sure that borrowers are aware of their choices for
data collection, storage, and use, as well as the procedure for withdrawing
consent, in order to have a strong security and compliance framework.
➢ How to build modern applications fast, right and ready for future? What tools
have seen more adoption so far in the finance sector?
➢ What are the current & promising strategies to address security, privacy and
governance?

Arjun Upadhyay, Head Digital Lending, ICICI Direct


Darshan Chavan, CISO, Canara Robeco Asset Management Company Limited
Fal Ghancha, CISO, DSP Mutual Fund
12:45pm Fire-side Chat: Shifting Paradigms: How Insurtech is rewriting the rule for the
insurance sector?
➢ Hybrid distribution models & claim management
➢ How in Insurtech enabling insurance companies deliver better customer
experience?
➢ Power of Voice & AI in Insurance sector
Mahesh Agrawal, Head - Core IT Applications & Information Management, SBI
General Insurance
Prasad Pimple, EVP & Head of Digital Business, Kotak Life Insurance
13:15pm Lunch and Networking
14:00pm Fire-side Chat: Beyond disruption: Fintechs as collaborative enablers of financial
inclusion
➢ What is the level of technology integration between fintechs & banks which is
determining the success/failure of co-lending arrangements?
➢ Modifying the financial industry's terrain by adopting significant measures to
reduce fraud and risk.
Given that the financial industry has witnessed an explosion of data leakage and cyber-
attacks, how can organisation boost trust to attract and retain customers?

14:30pm Thought Leadership Session


14:45pm Fire-side Chat: Paving the Way for a Unified Banking Experience
The banking and financial services industry (BFSI) has witnessed a transformative
wave marked by faster transactions, UPI innovations, and seamless app experiences
in the dynamic digital landscape. This session aims to explore the imperative for
collaborative synergy between traditional banks and agile Fintech companies in
shaping a unified banking experience for users. We will also discuss the
intricacies of developing a clever strategy that ensures safe, frictionless transactions
while steadfastly safeguarding user privacy. How Fintech companies can contribute to
the industry by offering customized products that not only meet the diverse needs of
customers but also strategically position themselves in a competitive market.
Furthermore, the session will address the challenge of harnessing modern
technologies and applications to their full potential within the framework of RBI
regulations.
Kunal Dhingra, CTO, RBL Bank
15:15pm Panel Discussion: Advancing with Innovation: Technology Strategies for NBFCs'
Growth Trajectory
➢ Are NBFC’s replacing traditional banking channels?
➢ What are the new-age digital first lending systems?
➢ How are new age NBFC’s integrating the AI/ML based models while making
sure that they are robust, resilient without diluting the underwriting
standards?
➢ How data analytics enable NBFC’s to make more informed lending decisions
➢ How are leaders keeping pace with AI driven predictive financing, role of
chatbots, video KYC and automation?
➢ In light of emerging technologies, what skills should be strengthened today to
fulfil future customer demands and safeguard the workforce against
obsolescence?
Kinjal Shah, CTO, Yes Securities
Naved Hussain, CTO, Adani Capital
Ram Jayaraman, CTO, Aditya Birla Finance Ltd.
Rohit Kilam, CTO, HDFC Life
Sandeep Bhardwaj, Chief Operating & Digital Officer, HDFC Securities
Vamsi Krishna Ithamraju, CTO, Axis Asset Management
Vitthal Naik, CTO, Profectus Capital
16:15pm End of Conference
*This is a draft agenda and is subject to changes

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