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DRIVER INFORMATION & MULTIMEDIA

AUDIO, VISUAL & NAVIGATION SYSTEM


SECTION AV B

E
CONTENTS
HOW TO USE THIS MANUAL ...................... 3 WIRING DIAGRAM ...................................... 24 F

APPLICATION NOTICE ...................................... 3 AUDIO ............................................................... 24


Information ................................................................ 3 Wiring Diagram ........................................................24 G
PRECAUTION ............................................... 4 BASIC INSPECTION ................................... 26
PRECAUTIONS ................................................... 4 DIAGNOSIS AND REPAIR WORKFLOW ........ 26 H
Precaution for Supplemental Restraint System Work Flow ................................................................26
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ................................................................... 4 DTC/CIRCUIT DIAGNOSIS ......................... 28
I
SYSTEM DESCRIPTION .............................. 5 POWER SUPPLY AND GROUND CIRCUIT .... 28

COMPONENT PARTS ........................................ 5 AUDIO UNIT ...............................................................28 J


Component Parts Location ........................................ 5 AUDIO UNIT : Diagnosis Procedure .......................28
Audio Unit .................................................................. 5 TEL ADAPTER UNIT .................................................29
Speaker ..................................................................... 6 TEL ADAPTER UNIT : Diagnosis Procedure ..........29 K
TEL Adapter Unit ....................................................... 7
TEL Antenna ............................................................. 7 STEERING SWITCH SIGNAL A CIRCUIT
Microphone ............................................................... 7 (STEERING SWITCH TO TEL ADAPTER
Roof Antenna ............................................................ 7 L
UNIT) ................................................................. 30
Steering Switch ......................................................... 8 Description ...............................................................30
Diagnosis Procedure ...............................................30
SYSTEM .............................................................10 M
Component Inspection .............................................31
System Description ................................................. 10
Circuit Diagram ....................................................... 11 STEERING SWITCH SIGNAL B CIRCUIT
DIAGNOSIS SYSTEM (AUDIO UNIT) ................13 (STEERING SWITCH TO TEL ADAPTER AV
On Board Diagnosis Function ................................. 13 UNIT) ................................................................. 32
Description ...............................................................32
DIAGNOSIS SYSTEM (TEL ADAPTER UNIT)....16 Diagnosis Procedure ...............................................32
O
Description .............................................................. 16 Component Inspection .............................................33
On Board Diagnosis Function ................................. 16
STEERING SWITCH SIGNAL GND CIRCUIT
ECU DIAGNOSIS INFORMATION .............. 18 (STEERING SWITCH TO TEL ADAPTER P
UNIT) ................................................................. 34
AUDIO UNIT .......................................................18 Description ...............................................................34
Reference Value ..................................................... 18 Diagnosis Procedure ...............................................34
Component Inspection .............................................34
TEL ADAPTER UNIT .........................................21
Reference Value ..................................................... 21

Revision: 2012 July AV-1 N17


STEERING SWITCH SIGNAL A CIRCUIT AUDIO SYSTEM SYMPTOMS .......................... 48
(TEL ADAPTER UNIT TO AUDIO UNIT) .......... 36 Symptom Table ....................................................... 48
Description .............................................................. 36
Diagnosis Procedure .............................................. 36 HANDS-FREE PHONE SYSTEM SYMPTOMS
... 50
STEERING SWITCH SIGNAL B CIRCUIT Symptom Table ....................................................... 50
(TEL ADAPTER UNIT TO AUDIO UNIT) .......... 37
Description .............................................................. 37 NORMAL OPERATING CONDITION ................ 51
Diagnosis Procedure .............................................. 37 Description .............................................................. 51

STEERING SWITCH SIGNAL GND CIRCUIT REMOVAL AND INSTALLATION .............. 53


(TEL ADAPTER UNIT TO AUDIO UNIT) .......... 38 AUDIO UNIT ...................................................... 53
Description .............................................................. 38 Removal and Installation ......................................... 53
Diagnosis Procedure .............................................. 38
FRONT DOOR SPEAKER ................................. 54
STEERING SWITCH SIGNAL A CIRCUIT Removal and Installation ......................................... 54
(STEERING SWITCH TO AUDIO UNIT) ........... 39
Description .............................................................. 39 REAR DOOR SPEAKER ................................... 55
Diagnosis Procedure .............................................. 39 Removal and Installation ......................................... 55
Component Inspection ............................................ 40
ROOF ANTENNA .............................................. 56
STEERING SWITCH SIGNAL B CIRCUIT Exploded View ........................................................ 56
(STEERING SWITCH TO AUDIO UNIT) ........... 41 Removal and Installation ......................................... 56
Description .............................................................. 41
Diagnosis Procedure .............................................. 41 ANTENNA FEEDER .......................................... 57
Component Inspection ............................................ 42 Feeder Layout ......................................................... 57

STEERING SWITCH SIGNAL GND CIRCUIT STEERING SWITCH .......................................... 58


(STEERING SWITCH TO AUDIO UNIT) ........... 43 Exploded View ........................................................ 58
Description .............................................................. 43 Removal and Installation ......................................... 58
Diagnosis Procedure .............................................. 43 MICROPHONE .................................................. 59
Component Inspection ............................................ 43
Exploded View ........................................................ 59
MICROPHONE SIGNAL CIRCUIT .................... 45 Removal and Installation ......................................... 59
Description .............................................................. 45 TEL ANTENNA .................................................. 60
Diagnosis Procedure .............................................. 45
Exploded View ........................................................ 60
TELEPHONE ON SIGNAL CIRCUIT ................. 47 Removal and Installation ......................................... 60
Description .............................................................. 47 TEL ADAPTER UNIT ......................................... 61
Diagnosis Procedure .............................................. 47
Exploded View ........................................................ 61
SYMPTOM DIAGNOSIS ............................. 48 Removal and Installation ......................................... 61

Revision: 2012 July AV-2 N17


APPLICATION NOTICE
< HOW TO USE THIS MANUAL >
HOW TO USE THIS MANUAL A
APPLICATION NOTICE
Information INFOID:0000000007804825
B
In this manual, “Idling Stop System” is referred to as “Stop / Start System”.
C

AV

Revision: 2012 July AV-3 N17


PRECAUTIONS
< PRECAUTION >
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER" INFOID:0000000006924269

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.
WARNING:
Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see “SRS AIR BAG”.
• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-
vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the
ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the
battery, and wait at least 3 minutes before performing any service.

Revision: 2012 July AV-4 N17


COMPONENT PARTS
< SYSTEM DESCRIPTION >
SYSTEM DESCRIPTION A
COMPONENT PARTS
Component Parts Location INFOID:0000000006923697
B

JSNIA4809ZZ K

A. Trunk side finisher RH removed con-


dition L

No. Component Function


1. TEL adapter unit Refer to AV-7, "TEL Adapter Unit". M
2. TEL antenna Refer to AV-7, "TEL Antenna".
3. Rear door speaker RH Refer to AV-6, "Speaker".
AV
4. Front door speaker RH Refer to AV-6, "Speaker".
5. Front door speaker LH Refer to AV-6, "Speaker".
6. Rear door speaker LH Refer to AV-6, "Speaker". O
7. Rod antenna Refer to AV-7, "Roof Antenna".
8. Microphone Refer to AV-7, "Microphone".
9. Audio unit Refer to AV-5, "Audio Unit".
P

10. Steering switch Refer to AV-8, "Steering Switch".

Audio Unit INFOID:0000000006924319

FOR CHINA

Revision: 2012 July AV-5 N17


COMPONENT PARTS
< SYSTEM DESCRIPTION >
The audio system is equipped with following function.

AUDIO FUNCTION
AM/FM radio
CD
AUX connection

JSNIA4026ZZ

EXCEPT FOR CHINA


The audio system is equipped with following function.

AUDIO FUNCTION
AM/FM radio
CD
AUX connection

JSNIA4242ZZ

Speaker INFOID:0000000006924322

FRONT DOOR SPEAKER


• 16.0 cm (6.5 in) speaker is installed to the bottom of front door.
• Sound signal is input from the audio unit to output high, mid and
low range sound.

Maximum input : 40 W
Rated input : 20 W
Impedance :4Ω

JPNIA1454ZZ

REAR DOOR SPEAKER


• 16.0 cm (6.5 in) speaker is installed to the bottom of rear door.
• Sound signal is input from the audio unit to output high, mid and
low range sound.

Maximum input : 40 W
Rated input : 20 W
Impedance :4Ω

JPNIA1454ZZ

Revision: 2012 July AV-6 N17


COMPONENT PARTS
< SYSTEM DESCRIPTION >
TEL Adapter Unit INFOID:0000000007933354

A
Inputs the TEL voice signal from TEL antenna and outputs it to the
audio unit
B

D
JSNIA4236ZZ

TEL Antenna INFOID:0000000007933355


E
Receives the TEL voice signal from cellular phone and outputs it to
the TEL adapter unit.
F

H
JSNIA4237ZZ

Microphone INFOID:0000000007933356
I
• The microphone is installed on the headlining assembly.
• The power is supplied from the TEL adapter unit to the micro-
phone, transmitting sound signals to the TEL adapter unit at the J
during hands-free phone communication.

JPNIA1448ZZ

Roof Antenna INFOID:0000000006924447 M

Rod antenna is installed to the front center of roof.


FEEDER LAYOUT AV

Revision: 2012 July AV-7 N17


COMPONENT PARTS
< SYSTEM DESCRIPTION >

JSNIA4810GB

: Indicates that the part is connected at points with same symbol in actual vehicle.

Steering Switch INFOID:0000000007803063

WITHOUT HANDS-FREE PHONE


• Operations for audio is possible.
• This switch is connected to the audio unit, and the switch operation
signal is transmitted to the audio unit via voltage multiplex commu-
nication.

JSNIA4819ZZ

WITH HANDS-FREE PHONE


• Operations for audio is possible.
• Operations for hands-free phone is possible.

Revision: 2012 July AV-8 N17


COMPONENT PARTS
< SYSTEM DESCRIPTION >
• This switch is connected to the TEL adapter unit, and the switch
operation signal is transmitted to the audio unit via voltage multi- A
plex communication.

JSNIA4820ZZ

AV

Revision: 2012 July AV-9 N17


SYSTEM
< SYSTEM DESCRIPTION >
SYSTEM
System Description INFOID:0000000006923700

SYSTEM DIAGRAM
Without Hands-free Phone System

JSNIA3637GB

With Hands-free Phone System

JSNIA4794GB

AUDIO SYSTEM
Operating Signal
Audio system operation can be performed with audio fascia switch and steering switch.
AM/FM Radio Function
• AM/FM radio tuner is built into audio unit.
• Radio signals are received by rod antenna, next they are input to audio unit.
• Audio unit outputs the sound signal to each speaker.
CD playback Function
• CD function is built into audio unit.
• Audio unit outputs sound signal to each speaker when CD is inserted to audio unit.
AUX Connection Function
• When the external device is connected to the AUX (auxiliary) input jack of the audio unit, the external device
inputs a sound signal to the audio unit.
• When AUX mode is selected, audio unit outputs sound signal to each speaker.

Revision: 2012 July AV-10 N17


SYSTEM
< SYSTEM DESCRIPTION >
HANDS-FREE PHONE SYSTEM (WITH HANDS-FREE PHONE SYSTEM)
• The connection between cellular phone and TEL adapter unit is performed with Bluetooth™ communication. A
• The voice guidance signal is input from the TEL adapter unit to the audio unit and output to the front speak-
erwhen operating the telephone.
• TEL adapter unit has the on board self-diagnosis function. Refer to AV-16, "On Board Diagnosis Function". B
When Receiving A Call
TEL voice signal received with the cellular phone is input from TEL antenna with Bluetooth™ communica-
tion.The TEL voice signal received with TEL antenna is transmitted to front speaker via TEL adapter unit and C
audiounit. The operation is performed with the steering switch.
When a Call Is Originated
Spoken voice sound (TEL voice signal) is input from the microphone to the TEL adapter unit. It is input fromthe D
TEL antenna via Bluetooth™ communication to the cellular phone. It is transmitted to the phone on theother
side. The operation is performed with the steering switch.
E
Circuit Diagram INFOID:0000000006923739

WITHOUT HANDS-FREE PHONE SYSTEM F

AV
JSNIA4793GB

Revision: 2012 July AV-11 N17


SYSTEM
< SYSTEM DESCRIPTION >
WITH HANDS-FREE PHONE SYSTEM

JSNIA4795GB

Revision: 2012 July AV-12 N17


DIAGNOSIS SYSTEM (AUDIO UNIT)
< SYSTEM DESCRIPTION >
DIAGNOSIS SYSTEM (AUDIO UNIT)
A
On Board Diagnosis Function INFOID:0000000006923701

FOR CHINA B

Self-diagnosis mode can check the following items.


• Audio unit software versions
C
Operation Procedure
1. Turn ignition switch to the ON position.
2. Turn the audio unit OFF. D
3. Press “2”, “4”, and “6” buttons at the same time. When the self-
diagnosis mode is started.
E

G
JSNIA4025ZZ

4. Audio unit software version is displayed. H

JSNIA1924ZZ K

Finishing Self-diagnosis Mode


Self-diagnosis mode is canceled when turning the ignition switch OFF. L
EXCEPT FOR CHINA
Self-diagnosis mode can check the following items.
• Display all icons and segments M
• Audio unit hardware/software/CD mechanism/EEPROM versions
• Audio CD changer version
Operation Procedure AV
1. Turn ignition switch to the ON position.
2. Turn the audio unit OFF.
3. While pressing the “1” button, turn the volume control dial clock- O
wise or counterclockwise 30 clicks or more. When the self-diag-
nosis mode is started, a short beep will be heard.
P

JSNIA2606ZZ

Revision: 2012 July AV-13 N17


DIAGNOSIS SYSTEM (AUDIO UNIT)
< SYSTEM DESCRIPTION >
4. Initially, all display segments will be illuminated.

JSNIA2093ZZ

Version Check
1. Press the “DISP” switch to enter version diagnostics. “Soft”
(audio software version) is displayed.

JSNIA2094ZZ

2. Press the “DISP” switch again to display the “Hard” (audio hard-
ware version).

JSNIA2095ZZ

3. Press the “DISP” switch again to display the “CD Mech” (CD
mechanism version).

JSNIA4853ZZ

Revision: 2012 July AV-14 N17


DIAGNOSIS SYSTEM (AUDIO UNIT)
< SYSTEM DESCRIPTION >
4. Press the “DISP” switch again to display the “EEP” (audio unit
EEPROM version). A

JSNIA4854ZZ

D
5. Press the “DISP” switch again to display the “CHG” (audio CD
changer version). If audio CD changer is not connected,
“FFFFFF” is displayed.
E

G
JSNIA4855ZZ

Finishing Self-diagnosis Mode H


Self-diagnosis mode is canceled when turning the ignition switch OFF.

AV

Revision: 2012 July AV-15 N17


DIAGNOSIS SYSTEM (TEL ADAPTER UNIT)
< SYSTEM DESCRIPTION >
DIAGNOSIS SYSTEM (TEL ADAPTER UNIT)
Description INFOID:0000000008014974

During on board diagnosis the diagnosis function of TEL adapter unit starts with the operation of the steering
switch and performs the diagnosis when ignition switch ACC.
On Board Diagnosis Function INFOID:0000000008014975

ON BOARD DIAGNOSIS ITEM


The on board diagnosis has 3 modes: the self-diagnosis mode that performs the trouble diagnosis, the
speaker adaptation data deleting mode and the hands-free phone system initialization mode.
CAUTION:
• Perform the diagnosis with the vehicle stopped.
• Perform STEP2 if necessary.

STEP MODE Description


The self-diagnosis mode performs the microphone test and
the diagnosis of TEL adapter unit, TEL antenna and steering
STEP1 Self-diagnosis
unit, and then reads out the results with the sound and indi-
cates them on the display.
The speaker adaptation data deleting mode can delete the
Speaker adaptation data deleting
speaker adaptation data.
STEP2
Hands-free phone system initialization mode can perform
Hands-free phone system initialization
the initialization of hands-free phone system.

Self-diagnosis results
Self-diagnosis mode reads out the self-diagnosis results.
NOTE:
• Error count is read out simultaneously when reading out the DTC name.
• The errors are read out continuously when some errors occur at the same time.
Self-diagnosis results
DTC DTC name Possible causes
DTC 10000 INTERNAL FAILURE TEL adapter unit
DTC 01000 ANT. SHORT TO BATT OR OPEN
TEL antenna
DTC 00100 ANT. SHORT TO GROUND
DTC 00010 STEERING REMOTE BUTTON STUCK A
Steering switch
DTC 00001 STEERING REMOTE BUTTON STUCK B
DTC 00000 THERE ARE NO FAILURE RECORDS TO REPORT —

The Details of Error Count


The error count guides “0” when the error occurs. The next time it counts up “1” if it is normal with the ignition
switch ON. It continues the count up unless the initialization of hands-free phone system is performed.

Revision: 2012 July AV-16 N17


DIAGNOSIS SYSTEM (TEL ADAPTER UNIT)
< SYSTEM DESCRIPTION >
FLOW CHART OF TROUBLE DIAGNOSIS
A

AV

JSNIA4812GB
P

Revision: 2012 July AV-17 N17


AUDIO UNIT
< ECU DIAGNOSIS INFORMATION >
ECU DIAGNOSIS INFORMATION
AUDIO UNIT
Reference Value INFOID:0000000006923702

TERMINAL LAYOUT

JSNIA4811ZZ

PHYSICAL VALUES

Terminal
Description
(Wire color)
Reference value
Input/ Condition Standard
(Approx.)
+ – Signal name Out-
put

Outputs
Ignition
2 3 Sound signal Out- waveform
switch Sound output
(GR) (P) front LH put synchronized
ON
with sound.

SKIB3609E

Outputs
Ignition
4 5 Sound signal Out- waveform
switch Sound output
(W) (R) rear LH put synchronized
ON
with sound.

SKIB3609E

Keep pressing
0V
SOURCE switch
Steering switch
signal A Ignition Keep pressing SEEK
6 15 0.9 V
(Without hands- Input switch UP switch 0 - 3.3 V
(SB) (G)
free phone sys- ON Keep pressing SEEK
tem) 1.6 V
DOWN switch
Except for above 3.3 V
Keep pressing
0V
SOURCE switch
Steering switch Keep pressing SEEK
Ignition 1.3 V
6 15 signal A UP switch
Input switch 0 - 5.0 V
(BR) (GR) (With hands-free
ON Keep pressing SEEK
phone system) 2.4 V
DOWN switch
Except for above 5.0 V

Revision: 2012 July AV-18 N17


AUDIO UNIT
< ECU DIAGNOSIS INFORMATION >
Terminal
Description
(Wire color) A
Reference value
Input/ Condition Standard
(Approx.)
+ – Signal name Out-
put B
Ignition
7 Grou ACC power sup-
Input switch — 10.8 - 15.6 V Battery voltage
(L) nd ply
ACC
C
Lighting switch is 1st or 8.0 - 15.6 V*1
12.0 V
Ignition 2nd —*2
9 Grou Illumination sig-
Input switch
(LG) nd nal D
ON 0 - 3.0 V*1
Lighting switch is OFF 0V
—*2

E
11 Outputs
Ignition
12 Sound signal Out- waveform
(BG)*3 switch Sound output
(V) front RH put synchronized F
(O)*4 ON
with sound.

SKIB3609E
G

Outputs
Ignition H
13 14 Sound signal Out- waveform
switch Sound output
(L) (Y) rear RH put synchronized
ON
with sound.

I
SKIB3609E

Keep pressing VOL


Steering switch 0V
DOWN switch
signal B Ignition J
16 15
(Without hands- Input switch Keep pressing VOL UP 0 - 3.3 V
(V) (G) 0.9 V
free phone sys- ON switch
tem)
Except for above 3.3 V
K
Keep pressing VOL
0V
Steering switch DOWN switch.
Ignition
16 15 signal B
Input switch Keep pressing VOL UP 0 - 5.0 V L
(V) (GR) (With hands-free 1.3 V
ON switch.
phone system)
Except for above 5.0 V
Ignition M
19 Grou Battery power
Input switch — 10.8 - 15.6 V Battery voltage
(LG) nd supply
OFF
While using hands-free Less than 1.0
Ignition 0V AV
32 Grou phone system V
TEL ON signal input switch
(P) nd While not using hands-
ON 1.0 - 5.0 V 5.0 V
free phone system
O

During voice guide out- Waveform


Ignition P
34 35 Out- synchronized
TEL voice signal switch put with the switch
(G) (R) put with voice is
ON pressed. output.

SKIB3609E

Revision: 2012 July AV-19 N17


AUDIO UNIT
< ECU DIAGNOSIS INFORMATION >
Terminal
Description
(Wire color)
Reference value
Input/ Condition Standard
(Approx.)
+ – Signal name Out-
put
Ignition
Grou
36 Shield — switch — — 0V
nd
ON
42 — Antenna signal Input — — — —
• *1: For China
• *2: Except for China
• *3: Except for India
• *4: For India

Revision: 2012 July AV-20 N17


TEL ADAPTER UNIT
< ECU DIAGNOSIS INFORMATION >
TEL ADAPTER UNIT
A
Reference Value INFOID:0000000008014973

TERMINAL LAYOUT B

JSNIA4723ZZ E

PHYSICAL VALUES
F
Terminal
Description
(Wire color) Reference value
Condition Standard
Input/ (Approx.) G
+ – Signal name
Output
Ignition
1 Groun
Battery power supply Input switch — 10.8 - 15.6 V Battery voltage H
(Y) d
OFF
Ignition
2 Groun
ACC power supply Input switch — 10.8 - 15.6 V Battery voltage
(L) d I
ACC
3 Ignition
Groun
(O)*1 Ignition signal Input switch — 10.8 - 15.6 V Battery voltage
*2
d
ON
J
(BG)
Ignition
4 Groun
Ground — switch — — 0V
(B) d K
ON

The value be-


tween the
maximum in- L
Ignition
7 put voltage
8 Microphone signal Input switch Give a voice
(BR) and the mini-
ON
mum input
M
voltage is 4.72
V or less. PKIB5037J

AV
During voice Waveform
Ignition guide output with
9 10 synchronized
TEL voice signal Output switch
(R) (L)
ON the switch with voice is O
pressed. output.

SKIB3609E
P
While using
Less than 1.0
hands-free phone 0V
Ignition V
11 Groun system
TEL ON signal Output switch
(R) d While not using
ON
hands-free phone 1.0 - 5.0 V 5.0 V
system

Revision: 2012 July AV-21 N17


TEL ADAPTER UNIT
< ECU DIAGNOSIS INFORMATION >
Terminal
Description
(Wire color) Reference value
Condition Standard
Input/ (Approx.)
+ – Signal name
Output
Keep pressing
0V
SOURCE switch
Keep pressing
1.3 V
SEEK UP switch
Ignition Keep pressing
12 14 Steering switch signal
Input switch SEEK DOWN 0 - 5.0 V 2.4 V
(W) (G) A
ON switch

Keep pressing 3.4 V


switch
Except for above 5.0 V
Keep pressing
VOL DOWN 0V
switch
Ignition Keep pressing
13 14 Steering switch signal 1.3 V
Input switch VOL UP switch 0 - 5.0 V
(P) (G) B
ON
Keep pressing 2.4 V
switch
Except for above 5.0 V
Keep pressing
0V
SOURCE switch
Keep pressing
Ignition 1.3 V
17 19 Steering switch signal SEEK UP switch
Output switch 0 - 5.0 V
(BR) (GR) A Keep pressing
ON
SEEK DOWN 2.4 V
switch
Except for above 5.0 V
Keep pressing
VOL DOWN 0V
Ignition switch.
18 19 Steering switch signal
Output switch 0 - 5.0 V
(V) (GR) B Keep pressing
ON 1.3 V
VOL UP switch.
Except for above 5.0 V
Ignition
27 Groun
Control signal Input switch — — 0V
(B) d
ON
NOTE:
The maximum voltage varies de-
pending on the specification
Input wave- (destination unit).
Ignition When vehicle form that re-
28 Groun Vehicle speed signal
Input switch speed is approx. peats 1.5 V or
(LG) d (8-pulse)
ON 40 km/h (25 MPH) less - 8.6 V or
more.

JSNIA0012GB

Ignition
29
8 Microphone VCC Output switch — 5.0 V 5.0 V
(Y)
ON

Revision: 2012 July AV-22 N17


TEL ADAPTER UNIT
< ECU DIAGNOSIS INFORMATION >
Terminal
Description
(Wire color) Reference value A
Condition Standard
Input/ (Approx.)
+ – Signal name
Output
Not connected to B
33 — TEL antenna signal Input — TEL antenna con- — 3.3 V
nector
34 — Shield — — — — — C
• *1: For The Middle East
• *2: For Australia
D

AV

Revision: 2012 July AV-23 N17


AUDIO
< WIRING DIAGRAM >
WIRING DIAGRAM
AUDIO
Wiring Diagram INFOID:0000000006923703

For connector terminal arrangements, harness layout, and alphabets in a (option abbreviation; if not
described in wiring diagram), refer to GI-12, "Connector Information".

JRNWC1852GB

Revision: 2012 July AV-24 N17


AUDIO
< WIRING DIAGRAM >

AV

JRNWC1853GB

Revision: 2012 July AV-25 N17


DIAGNOSIS AND REPAIR WORKFLOW
< BASIC INSPECTION >
BASIC INSPECTION
DIAGNOSIS AND REPAIR WORKFLOW
Work Flow INFOID:0000000006923705

OVERALL SEQUENCE

JSNIA0669GB

Reference 1···Refer to AV-48, "Symptom Table".


DETAILED FLOW
1.CHECK SYMPTOM
Check the malfunction symptoms by performing the following items.
• Interview the customer to obtain the malfunction information (conditions and environment when the malfunc-
tion occurred).
• Check the symptom.

>> GO TO 2.
2.PERFORM DIAGNOSIS BY SYMPTOM
Perform the relevant diagnosis referring to the diagnosis chart by symptom. Refer to AV-48, "Symptom Table" .

>> GO TO 3.
3.REPAIR OR REPLACE MALFUNCTIONING PARTS
Repair or replace the malfunctioning parts.

>> GO TO 4.
4.FINAL CHECK
Revision: 2012 July AV-26 N17
DIAGNOSIS AND REPAIR WORKFLOW
< BASIC INSPECTION >
Perform the operation to check that the malfunction symptom is solved or any other symptoms are present.
Is there any symptom? A
YES >> GO TO 2.
NO >> INSPECTION END
B

AV

Revision: 2012 July AV-27 N17


POWER SUPPLY AND GROUND CIRCUIT
< DTC/CIRCUIT DIAGNOSIS >
DTC/CIRCUIT DIAGNOSIS
POWER SUPPLY AND GROUND CIRCUIT
AUDIO UNIT
AUDIO UNIT : Diagnosis Procedure INFOID:0000000006923706

1.CHECKING VEHICLE SPECIFICATION


Check that the vehicle is equipped with the stop/start system.
Is the vehicle equipped with the stop/start system?
YES >> GO TO 2.
NO >> GO TO 5.
2.CHECK DC/DC CONVERTER (WITH CONSULT)
Use CONSULT to check self diagnosis of the ENGINE (DC/DC converter). Refer to EC-100, "CONSULT Func-
tion".
Is the check result normal?
YES >> GO TO 3.
NO >> Repair DC/DC converter.
3.CHECK POWER SUPPLY CIRCUIT OF THE DC/DC CONVERTER
Check the power supply of the DC/DC converter. Refer to EC-187, "DC/DC CONVERTER : Diagnosis Proce-
dure".
Is the check result normal?
YES >> GO TO 4.
NO >> Repair DC/DC converter.
4.CHECK FUSE
Check for blown fuses.

Power source Fuse No.


Battery 82
Ignition switch ACC or ON 78
Is inspection result normal?
YES >> GO TO 6.
NO >> Be sure to eliminate cause of malfunction before installing new fuse.
5.CHECK FUSE
Check for blown fuses.

Power source Fuse No.


Battery 37
Ignition switch ACC or ON 19
Is inspection result normal?
YES >> GO TO 6.
NO >> Be sure to eliminate cause of malfunction before installing new fuse.
6.CHECK POWER SUPPLY CIRCUIT
Check voltage between audio unit harness connectors and ground.

Revision: 2012 July AV-28 N17


POWER SUPPLY AND GROUND CIRCUIT
< DTC/CIRCUIT DIAGNOSIS >

(+) A
Voltage
Signal name Audio unit (-) Ignition switch position
(Approx.)
Connector Terminal
Battery power supply 19 OFF
B
M69 Ground Battery voltage
ACC power supply 7 ACC
Is inspection result normal? C
YES >> INSPECTION END
NO >> Check harness between audio unit and fuse.
TEL ADAPTER UNIT D

TEL ADAPTER UNIT : Diagnosis Procedure INFOID:0000000008014698

1.CHECK FUSES E

Check that the following fuses of the TEL adapter unit are not blown.
F
Power source Fuse No.
Battery 37
Ignition switch ACC or ON 19 G
Ignition switch ON or START 3
Is inspection result normal?
H
YES >> GO TO 2.
NO >> If fuse is blown, be sure to eliminate cause of malfunction before installing new fuse.
2.CHECK POWER SUPPLY CIRCUIT I
Check voltage between TEL adapter unit harness connector and ground.

Ignition switch posi- J


Signal name Connector No. Terminal No. Standard Value (Approx.)
tion
Battery power supply B31 1 OFF Battery voltage
ACC power supply B31 2 ACC 10.8 - 15.6 V Battery voltage K
Ignition signal B31 3 IGN Battery voltage
Is inspection result normal?
L
YES >> GO TO 3.
NO >> Check harness between TEL adapter unit and fuse.
3.CHECK GROUND CIRCUIT M
1. Turn ignition switch OFF.
2. Disconnect TEL adapter unit connector.
3. Check continuity between TEL adapter unit harness connector and ground. AV
Signal name Connector No. Terminal No. Ignition switch position Continuity
Ground B31 4 OFF Existed
O
Is inspection result normal?
YES >> INSPECTION END
NO >> Repair harness or connector. P

Revision: 2012 July AV-29 N17


STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO TEL ADAPT-
ER UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO TEL
ADAPTER UNIT)
Description INFOID:0000000008014763

• Transmits the steering switch signal to TEL adapter unit.


• Transmits the steering switch signal to audio unit through TEL adapter unit.
Diagnosis Procedure INFOID:0000000008014764

1.CHECK STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO TEL ADAPTER UNIT)
1. Turn ignition switch OFF.
2. Disconnect TEL adapter unit connector and spiral cable connector.
3. Check continuity between TEL adapter unit harness connector and spiral cable harness connector.

TEL adapter unit Spiral cable


Continuity
Connector Terminal Connector Terminal
B31 12 M23 24 Existed
4. Check continuity between TEL adapter unit harness connector and ground.

TEL adapter unit


Continuity
Connector Terminal Ground
B31 12 Not existed
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK SPIRAL CABLE
Check spiral cable.
Is the inspection result normal?
YES >> GO TO 3.
NO >> Replace spiral cable.
3.CHECK TEL ADAPTER UNIT VOLTAGE
1. Connect TEL adapter unit connector and spiral cable connector.
2. Turn ignition switch ON.
3. Check voltage between TEL adapter unit harness connector.

(+) (−)
Voltage
TEL adapter unit Standard
(Approx.)
Connector Terminal Connector Terminal
B31 12 B31 14 0 - 5.0 V 5.0 V
Is the inspection result normal?
YES >> GO TO 4.
NO >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
4.CHECK STEERING SWITCH
1. Turn ignition switch OFF.
2. Check steering switch. Refer to AV-31, "Component Inspection".
Is the inspection result normal?
YES >> INSPECTION END
NO >> Replace steering switch. Refer to AV-58, "Exploded View".

Revision: 2012 July AV-30 N17


STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO TEL ADAPT-
ER UNIT)
< DTC/CIRCUIT DIAGNOSIS >
Component Inspection INFOID:0000000008014765

A
Measure the resistance between the steering switch connector terminals 14 to 17 and 15 to 17.
Standard
Between terminals 14 and 17 B
switch ON : Approx. 716 – 730 Ω
MENU DOWN switch ON : Approx. 318 – 324 Ω
MENU UP switch ON : Approx. 120 – 122 Ω C
SOURCE switch ON : Approx. 0 Ω

Between terminals 15 and 17 D

switch ON : Approx. 318 – 324 Ω


: Approx. 120 – 122 Ω
JSNIA4813GB
VOL UP switch ON E
VOL DOWN switch ON : Approx. 0 Ω

AV

Revision: 2012 July AV-31 N17


STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO TEL ADAPT-
ER UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO TEL
ADAPTER UNIT)
Description INFOID:0000000008014766

• Transmits the steering switch signal to TEL adapter unit.


• Transmits the steering switch signal to audio unit through TEL adapter unit.
Diagnosis Procedure INFOID:0000000008014767

1.CHECK STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO TEL ADAPTER UNIT)
1. Turn ignition switch OFF.
2. Disconnect TEL adapter unit connector and spiral cable connector.
3. Check continuity between TEL adapter unit harness connector and spiral cable harness connector.

TEL adapter unit Spiral cable


Continuity
Connector Terminal Connector Terminal
B31 13 M23 31 Existed
4. Check continuity between TEL adapter unit harness connector and ground.

TEL adapter unit


Continuity
Connector Terminal Ground
B31 13 Not existed
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK SPIRAL CABLE
Check spiral cable.
Is the inspection result normal?
YES >> GO TO 3.
NO >> Replace spiral cable.
3.CHECK TEL ADAPTER UNIT VOLTAGE
1. Connect TEL adapter unit connector and spiral cable connector.
2. Turn ignition switch ON.
3. Check voltage between TEL adapter unit harness connector.

(+) (−)
Voltage
TEL adapter unit Standard
(Approx.)
Connector Terminal Connector Terminal
B31 13 B31 14 0 - 5.0 V 5.0 V
Is the inspection result normal?
YES >> GO TO 4.
NO >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
4.CHECK STEERING SWITCH
1. Turn ignition switch OFF.
2. Check steering switch. Refer to AV-33, "Component Inspection".
Is the inspection result normal?
YES >> INSPECTION END
NO >> Replace steering switch. Refer to AV-58, "Exploded View".

Revision: 2012 July AV-32 N17


STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO TEL ADAPT-
ER UNIT)
< DTC/CIRCUIT DIAGNOSIS >
Component Inspection INFOID:0000000008014768

A
Measure the resistance between the steering switch connector terminals 14 to 17 and 15 to 17.
Standard
Between terminals 14 and 17 B
switch ON : Approx. 716 – 730 Ω
MENU DOWN switch ON : Approx. 318 – 324 Ω
MENU UP switch ON : Approx. 120 – 122 Ω C
SOURCE switch ON : Approx. 0 Ω

Between terminals 15 and 17 D

switch ON : Approx. 318 – 324 Ω


: Approx. 120 – 122 Ω
JSNIA4813GB
VOL UP switch ON E
VOL DOWN switch ON : Approx. 0 Ω

AV

Revision: 2012 July AV-33 N17


STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO TEL
ADAPTER UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO TEL
ADAPTER UNIT)
Description INFOID:0000000008014769

• Transmits the steering switch signal to TEL adapter unit.


• Transmits the steering switch signal to audio unit through TEL adapter unit.
Diagnosis Procedure INFOID:0000000008014770

1.CHECK STEERING SWITCH SIGNAL GROUND CIRCUIT (STEERING SWITCH TO TEL ADAPTER UNIT)
1. Turn ignition switch OFF.
2. Disconnect TEL adapter unit connector and spiral cable connector.
3. Check continuity between TEL adapter unit harness connector and spiral cable harness connector.

TEL adapter unit Spiral cable


Continuity
Connector Terminal Connector Terminal
B31 14 M23 33 Existed
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK SPIRAL CABLE
Check spiral cable.
Is the inspection result normal?
YES >> GO TO 3.
NO >> Replace spiral cable.
3.CHECK GROUND CIRCUIT
1. Connect TEL adapter unit connector.
2. Check continuity between TEL adapter unit harness connector and ground.

TEL adapter unit


Continuity
Connector Terminal Ground
B31 14 Existed
Is the inspection result normal?
YES >> GO TO 4.
NO >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
4.CHECK STEERING SWITCH
Check steering switch. Refer to AV-34, "Component Inspection".
Is the inspection result normal?
YES >> INSPECTION END
NO >> Replace steering switch. Refer to AV-58, "Exploded View".
Component Inspection INFOID:0000000008014771

Measure the resistance between the steering switch connector terminals 14 to 17 and 15 to 17.

Revision: 2012 July AV-34 N17


STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO TEL
ADAPTER UNIT)
< DTC/CIRCUIT DIAGNOSIS >
Standard
Between terminals 14 and 17 A
switch ON : Approx. 716 – 730 Ω
MENU DOWN switch ON : Approx. 318 – 324 Ω
MENU UP switch ON : Approx. 120 – 122 Ω B
SOURCE switch ON : Approx. 0 Ω

Between terminals 15 and 17 C


switch ON : Approx. 318 – 324 Ω
: Approx. 120 – 122 Ω
JSNIA4813GB
VOL UP switch ON
D
VOL DOWN switch ON : Approx. 0 Ω

AV

Revision: 2012 July AV-35 N17


STEERING SWITCH SIGNAL A CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL A CIRCUIT (TEL ADAPTER UNIT TO AUDIO
UNIT)
Description INFOID:0000000008014772

• Transmits the steering switch signal to TEL adapter unit.


• Transmits the steering switch signal to audio unit through TEL adapter unit.
Diagnosis Procedure INFOID:0000000008014773

1.CHECK STEERING SWITCH SIGNAL A CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
1. Turn ignition switch OFF.
2. Disconnect audio unit connector and TEL adapter unit connector.
3. Check continuity between audio unit harness connector and TEL adapter unit harness connector.

Audio unit TEL adapter unit


Continuity
Connector Terminal Connector Terminal
M69 6 B31 17 Existed
4. Check continuity between audio unit harness connector and ground.

Audio unit
Continuity
Connector Terminal Ground
M69 6 Not existed
Is inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK AUDIO UNIT VOLTAGE
1. Connect audio unit connector and TEL adapter unit connector.
2. Turn ignition switch ON.
3. Check voltage between audio unit harness connector terminals.

(+) (−)
Voltage
Audio unit Standard
(Approx.)
Connector Terminal Connector Terminal
M69 6 M69 15 0 - 5.0 V 5.0 V
Is inspection result normal?
YES >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".

Revision: 2012 July AV-36 N17


STEERING SWITCH SIGNAL B CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL B CIRCUIT (TEL ADAPTER UNIT TO AUDIO
A
UNIT)
Description INFOID:0000000008014774
B
• Transmits the steering switch signal to TEL adapter unit.
• Transmits the steering switch signal to audio unit through TEL adapter unit.
C
Diagnosis Procedure INFOID:0000000008014775

1.CHECK STEERING SWITCH SIGNAL B CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
D
1. Turn ignition switch OFF.
2. Disconnect audio unit connector and TEL adapter unit connector.
3. Check continuity between audio unit harness connector and TEL adapter unit harness connector.
E

Audio unit TEL adapter unit


Continuity
Connector Terminal Connector Terminal
F
M69 16 B31 18 Existed
4. Check continuity between audio unit harness connector and ground.
G
Audio unit
Continuity
Connector Terminal Ground
H
M69 16 Not existed
Is inspection result normal?
YES >> GO TO 2. I
NO >> Repair harness or connector.
2.CHECK AUDIO UNIT VOLTAGE
J
1. Connect audio unit connector and TEL adapter unit connector.
2. Turn ignition switch ON.
3. Check voltage between audio unit harness connector terminals.
K
(+) (−)
Voltage
Audio unit Standard
(Approx.) L
Connector Terminal Connector Terminal
M69 16 M69 15 0 - 5.0 V 5.0 V
Is inspection result normal? M
YES >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".
AV

Revision: 2012 July AV-37 N17


STEERING SWITCH SIGNAL GND CIRCUIT (TEL ADAPTER UNIT TO AUDIO
UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL GND CIRCUIT (TEL ADAPTER UNIT TO AU-
DIO UNIT)
Description INFOID:0000000008014776

• Transmits the steering switch signal to TEL adapter unit.


• Transmits the steering switch signal to audio unit through TEL adapter unit.
Diagnosis Procedure INFOID:0000000008014777

1.CHECK STEERING SWITCH SIGNAL GROUND CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
1. Turn ignition switch OFF.
2. Disconnect audio unit connector and TEL adapter unit connector.
3. Check continuity between audio unit harness connector and TEL adapter unit harness connector.

Audio unit TEL adapter unit


Continuity
Connector Terminal Connector Terminal
M69 15 B31 19 Existed
Is inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK GROUND CIRCUIT
1. Connect audio unit connector.
2. Check continuity between audio unit harness connector and ground.

Audio unit
Continuity
Connector Terminal Ground
M69 15 Existed
Is inspection result normal?
YES >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".

Revision: 2012 July AV-38 N17


STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO AUDIO UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO AUDIO
A
UNIT)
Description INFOID:0000000007803482
B
Transmits the steering switch signal to audio unit.
Diagnosis Procedure INFOID:0000000007803483
C
1.CHECK STEERING SWITCH SIGNAL A CIRCUIT
1. Disconnect audio unit connector and spiral cable connector. D
2. Check continuity between audio unit harness connector and spiral cable harness connector.

Audio unit Spiral cable E


Continuity
Connector Terminal Connector Terminal
M69 6 M23 24 Existed
3. Check continuity between audio unit harness connector and ground. F

Audio unit
Continuity G
Connector Terminal Ground
M69 6 Not existed
Is the inspection result normal? H
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK SPIRAL CABLE I

Check spiral cable.


Is the inspection result normal? J
YES >> GO TO 3.
NO >> Replace spiral cable. Refer to SR-16, "Exploded View".
3.CHECK AUDIO UNIT VOLTAGE K
1. Connect audio unit connector and spiral cable connector.
2. Turn ignition switch ON.
3. Check voltage between audio unit harness connector. L

Probe
(+) (−)
M
Voltage
Standard
Audio unit (Approx.)

Connector Terminal Connector Terminal AV


M69 6 M69 15 0 - 3.3 V 3.3 V
Is the inspection result normal?
YES >> GO TO 4. O
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".
4.CHECK STEERING SWITCH P
1. Turn ignition switch OFF.
2. Check steering switch. Refer to AV-40, "Component Inspection".
Is the inspection result normal?
YES >> INSPECTION END
NO >> Replace steering wheel. Refer to ST-9, "Removal and Installation".

Revision: 2012 July AV-39 N17


STEERING SWITCH SIGNAL A CIRCUIT (STEERING SWITCH TO AUDIO UNIT)
< DTC/CIRCUIT DIAGNOSIS >
Component Inspection INFOID:0000000007803484

Measure the resistance between the steering switch connector.

Steering switch Resistance


Condition
Terminal Terminal (Approx.) Ω

MENU DOWN switch ON 318 – 324


14 MENU UP switch ON 120 – 122
17 SOURCE switch ON 0
VOL UP switch ON 120 – 122
15
VOL DOWN switch ON 0
JSNIA0215GB

Revision: 2012 July AV-40 N17


STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO AUDIO UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO AUDIO
A
UNIT)
Description INFOID:0000000007803499
B
Transmits the steering switch signal to audio unit.
Diagnosis Procedure INFOID:0000000007803489
C
1.CHECK STEERING SWITCH SIGNAL B CIRCUIT
1. Disconnect audio unit connector and spiral cable connector. D
2. Check continuity between audio unit harness connector and spiral cable harness connector.

Audio unit Spiral cable E


Continuity
Connector Terminal Connector Terminal
M69 16 M23 31 Existed
3. Check continuity between audio unit harness connector and ground. F

Audio unit
Continuity G
Connector Terminal Ground
M69 16 Not existed
Is the inspection result normal? H
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK SPIRAL CABLE I

Check spiral cable.


Is the inspection result normal? J
YES >> GO TO 3.
NO >> Replace spiral cable. Refer to SR-16, "Exploded View".
3.CHECK AUDIO UNIT VOLTAGE K
1. Connect audio unit connector and spiral cable connector.
2. Turn ignition switch ON.
3. Check voltage between audio unit harness connector. L

Probe
(+) (−)
M
Voltage
Standard
Audio unit (Approx.)

Connector Terminal Connector Terminal AV


M69 16 M69 15 0 - 3.3 V 3.3 V
Is the inspection result normal?
YES >> GO TO 4. O
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".
4.CHECK STEERING SWITCH P
1. Turn ignition switch OFF.
2. Check steering switch. Refer to AV-42, "Component Inspection".
Is the inspection result normal?
YES >> INSPECTION END
NO >> Replace steering wheel. Refer to ST-9, "Removal and Installation".

Revision: 2012 July AV-41 N17


STEERING SWITCH SIGNAL B CIRCUIT (STEERING SWITCH TO AUDIO UNIT)
< DTC/CIRCUIT DIAGNOSIS >
Component Inspection INFOID:0000000007803501

Measure the resistance between the steering switch connector.

Steering switch Resistance


Condition
Terminal Terminal (Approx.) Ω

MENU DOWN switch ON 318 – 324


14 MENU UP switch ON 120 – 122
17 SOURCE switch ON 0
VOL UP switch ON 120 – 122
15
VOL DOWN switch ON 0
JSNIA0215GB

Revision: 2012 July AV-42 N17


STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO AUDIO
UNIT)
< DTC/CIRCUIT DIAGNOSIS >
STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO AU-
A
DIO UNIT)
Description INFOID:0000000007803500
B
Transmits the steering switch signal to audio unit.
Diagnosis Procedure INFOID:0000000007803495
C
1.CHECK STEERING SWITCH SIGNAL GROUND CIRCUIT
1. Disconnect audio unit connector and spiral cable connector. D
2. Check continuity between audio unit harness connector and spiral cable harness connector.

Audio unit Spiral cable E


Continuity
Connector Terminal Connector Terminal
M69 15 M23 33 Existed
Is the inspection result normal? F
YES >> GO TO 2.
NO >> Repair harness or connector.
G
2.CHECK SPIRAL CABLE
Check spiral cable.
Is the inspection result normal? H
YES >> GO TO 3.
NO >> Replace spiral cable. Refer to SR-16, "Exploded View".
3.CHECK GROUND CIRCUIT I

1. Connect audio unit connector.


2. Check continuity between audio unit harness connector and ground.
J

Audio unit
Continuity
Connector Terminal Ground K
M69 15 Existed
Is the inspection result normal?
YES >> GO TO 4. L
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".
4.CHECK STEERING SWITCH M
1. Turn ignition switch OFF.
2. Check steering switch. Refer to AV-43, "Component Inspection".
Is the inspection result normal? AV
YES >> INSPECTION END
NO >> Replace steering wheel. Refer to ST-9, "Removal and Installation".
Component Inspection INFOID:0000000007803502 O

Measure the resistance between the steering switch connector.


P

Revision: 2012 July AV-43 N17


STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO AUDIO
UNIT)
< DTC/CIRCUIT DIAGNOSIS >

Steering switch Resistance


Condition
Terminal Terminal (Approx.) Ω

MENU DOWN switch ON 318 – 324


14 MENU UP switch ON 120 – 122
17 SOURCE switch ON 0
VOL UP switch ON 120 – 122
15
VOL DOWN switch ON 0
JSNIA0215GB

Revision: 2012 July AV-44 N17


MICROPHONE SIGNAL CIRCUIT
< DTC/CIRCUIT DIAGNOSIS >
MICROPHONE SIGNAL CIRCUIT
A
Description INFOID:0000000008014967

Supply power from TEL adapter unit to microphone. The microphone transmits the sound/voice to the TEL B
adapter unit.
Diagnosis Procedure INFOID:0000000008014968

C
1.CHECK CONTINUITY BETWEEN TEL ADAPTER UNIT AND MICROPHONE CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect TEL adapter unit connector and microphone connector. D
3. Check continuity between TEL adapter unit harness connector and microphone harness connector.

TEL adapter unit Microphone E


Continuity
Connector Terminals Connector Terminals
8 2
F
B31 29 R4 4 Existed
7 1
4. Check continuity between TEL adapter unit harness connector and ground. G

TEL adapter unit


Continuity H
Connector Terminals
Ground
29
B31 Not existed
7 I
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector. J
2.CHECK VOLTAGE MICROPHONE VCC
1. Connect TEL adapter unit connector.
K
2. Turn ignition switch ON.
3. Check voltage between TEL adapter unit harness connector.

L
(+) (−)
Voltage
TEL adapter unit Standard
(Approx.)
Connector Terminal Connector Terminal M
B31 29 B31 8 5.0 V 5.0 V
Is the inspection result normal?
YES >> GO TO 3. AV
NO >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
3.CHECK MICROPHONE SIGNAL O
1. Connect microphone connector.
2. Check signal between TEL adapter unit harness connectors.
P

Revision: 2012 July AV-45 N17


MICROPHONE SIGNAL CIRCUIT
< DTC/CIRCUIT DIAGNOSIS >

(+) (−)
TEL adapter unit Condition Standard Reference value
Connector Terminal Connector Terminal

The value between


the maximum input
B31 7 B31 8 Give a voice. voltage and the min-
imum input voltage
is 4.72 V or less.

PKIB5037J

Is the inspection result normal?


YES >> Replace TEL adapter unit. Refer to AV-61, "Exploded View".
NO >> Replace microphone. Refer to AV-59, "Exploded View".

Revision: 2012 July AV-46 N17


TELEPHONE ON SIGNAL CIRCUIT
< DTC/CIRCUIT DIAGNOSIS >
TELEPHONE ON SIGNAL CIRCUIT
A
Description INFOID:0000000008014971

When hands-free phone is being used. TEL adapter unit transmits TEL ON signal to audio unit. B
Diagnosis Procedure INFOID:0000000008014972

1.CHECK CONTINUITY TEL ON SIGNAL CIRCUIT C


1. Turn ignition switch OFF.
2. Disconnect TEL adapter unit connector and audio unit connector.
3. Check continuity between TEL adapter unit harness connector and audio unit harness connector. D

TEL adapter unit Audio unit


Continuity E
Connector Terminal Connector Terminal
B31 11 M71 32 Existed
4. Check continuity between TEL adapter unit harness connector and ground. F

TEL adapter unit


Continuity
Connector Terminal Ground G
B31 11 Not existed
Is inspection result OK? H
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK TEL ON SIGNAL I
1. Connect audio unit connector.
2. Turn ignition switch ON.
3. Check voltage between audio unit harness connector and ground. J

Audio unit Voltage


Condition Standard
Connector Terminal (Approx.) K

Ground While using hands-free


Less than 1.0 V 0V
phone system
M71 32 L
While not using hands-free
1.0 - 5.0 V 5.0 V
phone system
Is inspection result OK?
M
YES >> INSPECTION END
NO >> Replace audio unit. Refer to AV-53, "Removal and Installation".

AV

Revision: 2012 July AV-47 N17


AUDIO SYSTEM SYMPTOMS
< SYMPTOM DIAGNOSIS >
SYMPTOM DIAGNOSIS
AUDIO SYSTEM SYMPTOMS
Symptom Table INFOID:0000000006923727

RELATED TO AUDIO SYSTEM

Symptoms Check items Possible malfunction location / Action to take


Audio unit power supply and ground circuit.
Audio unit does not start. —
Refer to AV-28, "AUDIO UNIT : Diagnosis Procedure".
Audio unit power supply and ground circuit.
No sound from all speakers.
Refer to AV-28, "AUDIO UNIT : Diagnosis Procedure".
• Poor connector connection of speaker.
No sound comes out. Only a certain speaker (front right, • Between audio unit and speaker sound signal circuit mal-
front left, rear right, or rear left) function.
does not output sound. • Malfunction in speaker.
• Malfunction in audio unit.
Noise comes out from all speaker. Malfunction in audio unit.
• Poor connector connection of speaker.
• Between audio unit and speaker sound signal circuit mal-
Noise comes out only from a certain
function.
speaker (front right, front left, rear
• Malfunction in speaker.
Noise is mixed with audio. right, or rear left).
• Poor installation of speaker (e.g. backlash and looseness)
• Malfunction in audio unit.
Noise is mixed with radio only • Poor connector connection of antenna or antenna feeder.
(when the car hits a bump or while • Loose antenna base mounting nut. Refer to AV-56, "Explod-
driving over bad roads). ed View".
• Other audio sounds are normal.
• Any radio cannot be received or
• Antenna amp. ON signal circuit malfunction.
poor reception is caused even af-
Radio is not received or poor re- • Poor connector connection of antenna or antenna feeder.
ter moving to a service area with
ception. • Loose antenna base mounting nut. Refer to AV-56, "Explod-
good reception (e.g. a place with
ed View"
clear view and no obstacles gen-
erating external noises).

RELATED TO STEERING SWITCH


Without Hands-free Phone System

Symptoms Probable malfunction location / Action to take


Steering switch signal ground circuit. (steering switch to audio unit)
None of the steering switch operations work.
Refer to AV-43, "Diagnosis Procedure".
Only specified switch cannot be operated. Replace steering wheel. Refer to ST-9, "Removal and Installation".
“SOURCE”, “SEEK UP” and “SEEK DOWN” switches are not Steering switch signal A circuit. (steering switch to audio unit)
operated. Refer to AV-39, "Diagnosis Procedure".
Steering switch signal B circuit. (steering switch to audio unit)
”VOL UP” and “VOL DOWN” switches are not operated.
Refer to AV-41, "Diagnosis Procedure".

With Hands-free Phone System

Symptoms Probable malfunction location / Action to take


Steering switch signal ground circuit. (steering switch to TEL adapter
None of the steering switch operations work. unit)
Refer to AV-34, "Diagnosis Procedure".

“SOURCE”, “SEEK UP”, “SEEK DOWN”, and “ ” switches Steering switch signal A circuit. (steering switch to TEL adapter unit)
are not operated. Refer to AV-30, "Diagnosis Procedure".

Revision: 2012 July AV-48 N17


AUDIO SYSTEM SYMPTOMS
< SYMPTOM DIAGNOSIS >
Symptoms Probable malfunction location / Action to take
A
Steering switch signal B circuit. (steering switch to TEL adapter unit)
”VOL UP”, “VOL DOWN”, “ ” switches are not operated. Refer to AV-32, "Diagnosis Procedure".
“SOURCE”, “SEEK UP”, and “SEEK DOWN” switches are Steering switch signal A circuit. (TEL adapter unit to audio unit)
not operated. Refer to AV-36, "Diagnosis Procedure". B
Steering switch signal B circuit. (TEL adapter unit to audio unit)
”VOL UP” and “VOL DOWN”switches are not operated.
Refer to AV-37, "Diagnosis Procedure".
C

AV

Revision: 2012 July AV-49 N17


HANDS-FREE PHONE SYSTEM SYMPTOMS
< SYMPTOM DIAGNOSIS >
HANDS-FREE PHONE SYSTEM SYMPTOMS
Symptom Table INFOID:0000000008072795

RELATED TO HANDS-FREE PHONE

Symptoms Check items Possible malfunction location/Action to take


Does not recognize cellular
Repeat the registration of cellular phone. TEL adapter unit.
phone connection.
• Both the reception and the speech can-
TEL adapter unit power supply and ground circuit.
not be performed.
Refer to AV-29, "TEL ADAPTER UNIT : Diagnosis Pro-
• Audio cannot be operated by steering
cedure".
Hands-free phone cannot be switch.
established. • Both the reception and the speech can-
not be performed. TEL ON signal circuit.
• Audio can be operated by steering Refer to AV-47, "Diagnosis Procedure".
switch.

The other party's voice cannot Audio system sound is normal. Sound signal (TEL voice) circuit
be heard by hands-free phone. Audio system sound does not sound. Refer to AV-48, "Symptom Table".

Originating sound is not heard Sound operation function is normal. TEL adapter unit.
by the other party with hands- Microphone signal circuit.
free phone communication. Sound operation function does not work.
Refer to AV-45, "Diagnosis Procedure".

RELATED TO STEERING SWITCH

Symptoms Possible malfunction location / Action to take


Steering switch signal ground circuit. (steering switch to TEL adapter unit)
All steering switches are not operated.
Refer to AV-34, "Diagnosis Procedure".
Only specified switch cannot be operated. Replace steering switch. Refer to ST-9, "Removal and Installation".
Steering switch signal A circuit. (steering switch to TEL adapter unit)
“ ”, “SEEK UP” and “VOL UP” switches are not operated Refer to AV-30, "Diagnosis Procedure".

“SOURCE / ”, “SEEK DOWN” and “VOL DOWN” Steering switch signal B circuit. (steering switch to TEL adapter unit)
switches are not operated. Refer to AV-32, "Diagnosis Procedure".

Revision: 2012 July AV-50 N17


NORMAL OPERATING CONDITION
< SYMPTOM DIAGNOSIS >
NORMAL OPERATING CONDITION
A
Description INFOID:0000000006923728

RELATED TO AUDIO B
• The majority of the audio malfunctions are the result of outside causes (bad CD, electromagnetic interfer-
ence, etc.). Check the symptoms below to diagnose the malfunction.
• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning. C
Check that noise is caused and/or changed by engine speed, ignition switch turned to each position, and
operation of each piece of electrical equipment. Then determine the cause.
NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor- D
rectly mastered by the customer on a computer.
• Check that the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the red book Compact
Disc Standard and may not play. E

Symptoms Cause and Counter measure


Check that the disc was inserted correctly. F
Check that the disc is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone
(about 1 hour) before using the player. G
If there is a temperature increase error, the CD player will play correctly after it returns to the nor-
mal temperature.
Files with extensions other than “.MP3 (.mp3)”, “.WMA (.wma)” cannot be played. In addition, the H
Cannot play character codes and number of characters for folder names and file names should be in compli-
ance with the specifications.
If there is mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music I
CD files (CD-DA) will be played.
Check if the disc or the file is generated in an irregular format. This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.
J
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc is protected by copyright.
Check if the disc is scratched or dirty. K
Poor sound quality
Bit rate may be too low.
It takes a relatively long time before If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
the music starts playing. time may be required before the music starts playing. L
The writing software and hardware combination might not match, or the writing speed, writing
Music cuts off or skips
depth, writing width, etc., might not match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files Skipping may occur with large quantities of data, such as for high bit rate data.
M

When a non-MP3/WMA file has been given an extension of “.MP3 (.mp3)”, “WMA (.wma)” or
Move immediately to the next song
when play is prohibited by copyright protection, there will be approximately 5 seconds of no sound
when playing. AV
and then the player will skip to the next song.
The songs do not play back in the The playback order is the order in which the files were written by the writing software. Therefore,
desired order. the files might not play in the desired order.
Poor reception only from a certain O
Check incoming radio wave signal strength of applicable broadcast station.
radio broadcast station.
The majority of rattle sounds are not indicative of an issue with the speaker, usually something
Buzz/rattle sound from speaker
nearby the speaker is causing the rattle. P
Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.
NOTE:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking
the signal.
• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the
antenna and the waves reflected by mountains or buildings.

Revision: 2012 July AV-51 N17


NORMAL OPERATING CONDITION
< SYMPTOM DIAGNOSIS >
RELATED TO TELEPHONE (WITH HANDS-FREE PHONE SYSTEM)

Symptoms Cause and counter measure


Intermittent voice turbulence occurs be- Surrounded by buildings, cell phones may have a poor reception due to radio waves ir-
tween buildings. regular reflection or interception.
Noise interference occurs under the railroad
overpass or near high-tension wires, traffic Noise waves from these may be mixed into radio waves.
lights, or neon signs.
Booming noises are mixed into audio. Radio waves from the cell phone may be mixed into audio.
• Check that the key switch is not set to ON or ACC.
No sound can be heard: • Check that sound volume (VOL) is not set to minimum.
• Voice from the party on the other end of
the line cannot be heard. • Check that the connection of Bluetooth™ communication is normal.
• No ring tone. • Adjust cell phone ring tone and volume. Volume levels of ring tone and voice on the
phone depend on the volume setting of the cell phone, according to the model.
Voice cannot be transmitted to the party on
the other end of the line. Check that the connection of Bluetooth™ communication is normal.

• Check that the cell phone is not locked.


• Check that the connection of Bluetooth™ communication is normal.
Telephone call does not get through. • Check that the telephone call is made in the area within the telecommunications car-
rier service area.
• Check that the area is not a blind area.
The party on the other end of the line hears
The party on the other end of the line may hear noises depending on where the cell
noises while talking on a hand-held cell
phone is placed.
phone.

Bluetooth™ communication has a slow con- Some models take time for standby.
nection after ignition switch ON.
Sound level of voice is different from that of This model allows separate settings for sound levels of ringing sounds, ring tone, and
ringing sounds or ring tone. voice.
The number of electric field reception bars of
the audio unit is different from that of the cell
Specifications regarding the number of electric field reception bars differ from cell phone
phone. Or telephone call does not get
to cell phone. (Reception bar of the audio unit is the guideline.)
through even when transmitting with the re-
ception bar displayed.
The party on the other end of the line hears Ambient sounds through the microphone make muffled sounds after conversion peculiar
muffled sounds while talking on the phone. to digital devices.

RELATED TO HANDS-FREE PHONE

Symptom Cause and Counter measure


Customer will not be able to use a hands-free phone under the fol-
lowing conditions.
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio
waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.
Cannot use hands-free phone
• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth wireless
connection, the battery power of the cellular phone may discharge
quicker than usual. The Bluetooth Hands-Free Phone System
cannot charge cellular phones.
When the radio wave condition is not ideal or ambient sound is too
The other party's voice cannot be heard by hands-free phone. loud, it may be difficult to hear the other person's voice during a
call.
Do not place the cellular phone in an area surrounded by metal or
Poor sound quality far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.

Revision: 2012 July AV-52 N17


AUDIO UNIT
< REMOVAL AND INSTALLATION >
REMOVAL AND INSTALLATION A
AUDIO UNIT
Removal and Installation INFOID:0000000006923729
B

REMOVAL
1. Remove the cluster lid C. Refer to IP-13, "Removal and Installation". C
2. Remove the screws and disconnect the connector to remove the audio unit.
3. Remove the bracket screws to remove the audio unit.
D
INSTALLATION
Install in the reverse order of removal.
E

AV

Revision: 2012 July AV-53 N17


FRONT DOOR SPEAKER
< REMOVAL AND INSTALLATION >
FRONT DOOR SPEAKER
Removal and Installation INFOID:0000000006923730

REMOVAL
1. Remove the front door finisher. Refer to INT-13, "POWER WINDOW MODELS : Removal and Installation"
(power window models) or INT-15, "MANUAL WINDOW MODELS : Removal and Installation" (manual
window models).
2. Remove the screws and disconnect the connector to remove the front door speaker.
INSTALLATION
Install in the reverse order of removal.

Revision: 2012 July AV-54 N17


REAR DOOR SPEAKER
< REMOVAL AND INSTALLATION >
REAR DOOR SPEAKER
A
Removal and Installation INFOID:0000000006923732

REMOVAL B
1. Remove the rear door finisher. Refer to INT-18, "POWER WINDOW MODELS : Removal and Installation"
(power window models) or INT-21, "MANUAL WINDOW MODELS : Removal and Installation" (manual
window models). C
2. Remove the screws and disconnect the connector to remove the rear door speaker.
INSTALLATION
Install in the reverse order of removal. D

AV

Revision: 2012 July AV-55 N17


ROOF ANTENNA
< REMOVAL AND INSTALLATION >
ROOF ANTENNA
Exploded View INFOID:0000000006923733

JSNIA4028GB

1. Antenna rod
2. Antenna base

: N·m (kg-m, in-lb)

Removal and Installation INFOID:0000000006923734

REMOVAL
1. Remove the map lamp. Refer to INL-47, "Removal and Installation".
2. Remove the mounting nut to remove the antenna base from the roof panel.
INSTALLATION
Install in the reverse order of removal.
CAUTION:
If the antenna base mounting nut is tightened looser than the specified torque, then this will lower the
sensitivity of the antenna. On the other hand, if the nut is tightened tighter than the specified torque,
then this will deform the roof panel.

Revision: 2012 July AV-56 N17


ANTENNA FEEDER
< REMOVAL AND INSTALLATION >
ANTENNA FEEDER
A
Feeder Layout INFOID:0000000006923737

L
JSNIA4810GB

: Indicates that the part is connected at points with same symbol in actual vehicle. M

AV

Revision: 2012 July AV-57 N17


STEERING SWITCH
< REMOVAL AND INSTALLATION >
STEERING SWITCH
Exploded View INFOID:0000000008014527

Refer to ST-9, "Exploded View".


Removal and Installation INFOID:0000000008014528

REMOVAL
Refer to ST-9, "Removal and Installation".
INSTALLATION
Install in the reverse order of removal.

Revision: 2012 July AV-58 N17


MICROPHONE
< REMOVAL AND INSTALLATION >
MICROPHONE
A
Exploded View INFOID:0000000008015005

REMOVAL B
Refer to INT-35, "Exploded View".
DISASSEMBLY
C

JSNIA4814ZZ
F
1. Microphone
2. Microphone finisher
G
Removal and Installation INFOID:0000000008015006

REMOVAL H
1. Remove headlining assembly. Refer to INT-36, "Removal and Installation".
2. Remove microphone and microphone finisher.
3. Remove microphone(1) from microphone finisher (2). I

L
JSNIA4815ZZ

INSTALLATION
Install in the reverse order of removal. M

AV

Revision: 2012 July AV-59 N17


TEL ANTENNA
< REMOVAL AND INSTALLATION >
TEL ANTENNA
Exploded View INFOID:0000000008014525

JSNIA4816ZZ

1. TEL antenna

Removal and Installation INFOID:0000000008014526

REMOVAL
1. Remove trunk side finisher RH. Refer to INT-40, "TRUNK SIDE FINISHER : Removal and Installation".
2. Remove TEL antenna.

Revision: 2012 July AV-60 N17


TEL ADAPTER UNIT
< REMOVAL AND INSTALLATION >
TEL ADAPTER UNIT
A
Exploded View INFOID:0000000008014523

D
JSNIA4818ZZ

E
1. TEL adapter unit

Removal and Installation INFOID:0000000008014524


F
REMOVAL
1. Remove trunk side finisher RH. Refer to INT-40, "TRUNK SIDE FINISHER : Removal and Installation". G
2. Remove TEL adapter unit.
INSTALLATION
Install in the reverse order of removal. H

AV

Revision: 2012 July AV-61 N17

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