Project Scope Statement

Project: Wilmont’s Pharmacy Prototype Delivery Drone Revision Number: 0.0

Revision Date: March 28,2024

Purpose
The purpose of this project is to build 4 prototype drones for Wilmont’s Pharmacy’s experimental
prescription delivery service. Current DroneTech drone systems, IT interface and business systems will be
customized to integrate with Wilmont’s IT interface, business and communication systems for a seamless
order and delivery process. The prototypes will be deployed in suburban areas of San Francisco and will
test the viability of drone delivery services for Wilmont’s Pharmacy nationwide. Success in this project
would give Wilmont’s Pharmacy confirmation of the feasibility and profitability of a nationwide program and
will create a strong, lasting business relationship and business stability for DroneTech.

Project Goals
- Four modified units will be customized by DroneTech for Wilmont’s Pharmacy. Wilmont’s logo and
colors will be prominently displayed on each drone. A modified, temperature-controlled, bubble
type packaging system will also be required to ensure that temperature-sensitive or delicate items
will not be damaged in the delivery process.
- The relationship between DroneTech and Wilmont’s systems should not compromise
customer privacy, Wilmont’s business information or any of Wilmont’s proprietary information.
- The customer should not be aware that two systems are involved in the delivery service. An IT
system should interface the resources of both companies regarding the mobile application, order
entry, and confirmation and delivery status. Wilmont’s online order process should be enhanced to
allow customers to register for and receive drone delivery service. This system will interface with
DroneTech’s current delivery systems.
- DroneTech must provide training for employees in the four pilot Wilmont’s locations to ensure that
they are versed with the drones, special packaging and loading procedures.
- DroneTech must provide adaptability for the packaging for different products.
- DroneTech must prove the drones are capable of flying products in a suburban area and safely
delivering packages on time. The number of errors with the drone delivery system must not be
higher than those delivered through standard processes.
- The prototype project should not exceed the $750,000 budger and the first flight must commence
no later than November 30th.

Product Scope Description

Product Scope:
1) DroneTech will provide four (4) prototype drones to Wilmont’s Pharmacy.
Goals:
a) Each drone will be customized with Wilmont’s Pharmacy logo and colors.
b) Each drone will be outfitted with a custom clamping system and insulated, bubble-type
transport container for medications.
c) Spare parts will be provided for each drone.
 2) DroneTech will provide an IT system that adapts with Wilmont’s system to form a cohesive interface
for websites, mobile apps and customer interfaces.
a) The system must not compromise customer privacy and security or Wilmont’s business and/or
proprietary information.
b) The system will direct customers to Wilmont’s site for registration and orders. Any customer
communications with Wilmont’s or DroneTech drone operation, orders or delivery
information/concerns will be transmitted to Wilmont’s portion of the system.

Service Scope:
1) DroneTech will perform drone engineering for this project.
a) Modifications will be made to existing DroneTech drones to meet Wilmont’s Pharmacy’s deliver
(packaging, containers, and clamping system) and aesthetic (logo and colors) requirements.
2) DroneTech will provide flight operations, maintenance and controls for all drones.
a) Control software will be programmed and tested to ensure that the delivery parameters meet
Wilmont’s requirements.
b) Drones will be monitored at all times and maintained by DroneTech.
3) DroneTech will provide training to Wilmont’s Pharmacy employees.
a) Written, in-person and video instructions will be given to ensure that all participating employees
are familiar with the drones before the first flight.

Primary Deliverables
1) Four (4) prototype drones, with spare parts, modified to meet Wilmont’s Pharmacy’s requirements
that will be flown in a pilot program in suburban areas of San Francisco.
2) IT systems customized to interface DroneTech and Wilmont’s existing systems.
3) Communication interface between Wilmont’s participating pharmacies and customers.
4) Training, physical and in-person, for Wilmont’s employees to ensure correct drone loading and
package handling procedures.
5) Flight operations and systems customized for delivery of prescriptions and medications.
6) Successful testing of flight and delivery operations to Wilmont’s Pharmacy requirements.

Deliverable Acceptance Criteria

1) Drones must be capable of clamping and holding customized packaging for prescription
medications.
2) Drones must be painted with the Wilmont’s Pharmacy logo and colors.
3) Drones must pass all tests for reliability and delivery success.
4) The modified IT system must not compromise Wilmont’s business or proprietary information.
5) There must be no threat to customers’ data or private information.
6) Customer interface must appear to be Wilmont’s on mobile apps and websites and must be able to
fulfill customer requests.
7) Training must be provided to all relevant employees in safe and successful drone operations,
handling and loading.
8) The project must add value and efficiency to Wilmont’s current delivery system.
Constraints
1) Project budget is limited to $750,000
2) Project must be finished before November 30th.
3) Only four pharmacies will be participating in the pilot program.
4) All deliveries will be made in suburban areas and no deliveries will be to apartment complexes.
5) Project commencement requires a signed contract between DroneTech and Wilmont’s Pharmacy.

Assumptions
1) Agreements will be made and a contract between DroneTech and Wilmont’s Pharmacy will be
signed before work commences on the desired start date of January 5th.
2) The resources needed from both parties are present.
3) The weather will always be conducive to drone flights.
4) All DroneTech team members will remain on the team and Wilmont’s will not request any changes
to be made to designs.
5) Wilmont’s will approve drone and software design within the first month of the project.

Key Milestones
1. Contract signing and agreements to terms and budget.
2. Project start date: January 5th
3. IT System and communication Interfaces: February 28th
4. Drone design approval March 15th
5. Drone construction start date: April 15th
6. First drone delivery test flight October 15th
7. First delivery flight November 30th

Scope Exclusions
1) Detailed schematics of drones with any modifications required.
2) Customers living outside of the pilot testing area and apartment buildings are excluded.
3) Weather conditions after November 30th are not considered.
4) Any repairs to drones or hardware must be done at DroneTech office.

Reference Documents
1) Lessons learned documents from smaller previous projects handled by DroneTech
2) Wilmont’s customer and geographical information database
3) George Cranston – V.P. of Operations (Wilmont’s Pharmacy)
4) Jordan Kempler – CEO/Founder (DroneTech)
5) Project Charter – Wilmont’s Pharmacy Prototype Delivery Drone
6) Training material from previous projects handled by DroneTech