HCES Online Report Generator (Updated 06-07-2023)

Tab No.
Tab Title Description

Tab 1 PLEASE READ THIS FIRST List of Sheets and General Intstructions
Tab 2 Copy of Sample Size Contains General Reminders and Instructions
Calculator (ARTA) Compute for the Target Sample Size for Respondents of this Survey
Tab 3 DATA 1 Used to Encode Respondents' Demographic Information
Tab 4 DATA 2 Used to Encode Respondents' answers to the questionnaire
Tab 5 Collated Data Contains the processed raw data from DATA 2
Tab 6 Summary Demographics Analysis and Visualization of demographics of the respondents
Tab 7 Responsiveness Analysis Shows the summary of the respondent's assessment based on the 3 strategies of
Integrated Poeple-Centered Health Services
Also indicates the Overall Score and the Hospital Scorecard Score for Core Indicator
No. 5
Tab 8 Analysis of Q1-Q7 Analysis for IPCHS Strategy 1: Appropriate Infrastructure and Processes
Tab 9 Analysis of Q8-12 Analysis for IPCHS Strategy 2: Client Engagement and Empowerment
Tab 10 Analysis of Q13-Q28 Analysis for IPCHS Strategy 3: Culture of Responsiveness
Tab 11 ARTA Analysis Analysis of details needed for the ARTA Report
General Instructions
1. For submissions to HFDB, please do not modify this tool including

formatting other than encoding data.
2. For submissions to HFDB, an excess of maximum of 300 respondents
from the target is sufficient for validation purposes
1. Before using the Tabs 1-3, clear all data sets in the document
2. Please make use of the dropdowns in order to avoid errors in formulas.
3. For other answers, please select Others.
4. For unanswered questions, leave cells blank.
5. Translate all data to english if answers of respondents are in a different
language
6. Please make sure that the number of respondents are the same for
DATA 1 & DATA 2
1. Autogenerated. No need to revise/edit

2. Please make sure that the number of responses from DATA 1& DATA2
corresponds to the processed data
3. Rows with #DIV!0 are invalidated. These should be deleted along with its
corresponding row in DATA 1 & DATA 2
1. Autogenerated. No need to revise/edit

2. May check formulas as needed
INSTRUCTIONS
1. Please fill in Column D to O the number of completed transactions per month starting from January to December
You may use data from previous years if available. If not, you may fill them out as we go along the year.
2. Kindly make sure that all data encoded are correct and all cells are filled up because the computation of the minimu
for the year will depend on them
3. For technical support or concerns, kindly email ipchs@doh.gov.ph with subject: Technical Asistance | HCES Online R
Total number of respondents required Q1 Target Q2 Target Q3 Target

1034 258 258 258
Internal or
Service
Service Name External
No. January February
Service?
1 Consultation External 20 20
2 Admission External 10 10
3 Laboratory External 5 5
4 Radiology External 25 25
5 Discharge External 3 3
6 Settlement of Fees External 30 30
7 Request for Medical Records External 2 2
Request for Psychosocial Assessment or
8 Intervention External 5 5
9 Request for Financial Assistance External 15 15
10 Counseling (i.e. Nutrition and Dietetics) External 12 12
11 Other Services External 5 5
12
13
14
15
16
17
18
19
20
21
22
23
24
25
- For submissions to HFDB, please do not modify this tool incl
from January to December.
g the year. - Column B are the frontline services that are offered by all hos
e computation of the minimum number of respondents may add other external services offered by the hospital in row 2
addition after re-evaluation of the tool
- The health facility may divide the target respondents into 4 qu
l Asistance | HCES Online Report Generator
- This is conducted all year round, so health facilities may go be
- But for submissions to HFDB, an excess of maximum of 300
- ELIGIBLE RESPONDENTS are only those who had COMP
Q4 Target - This form is only applicable to frontline areas or with Direct P
258 - The Confidence Interval and Margin of Error are always fixed
- The computation for the '384.16' number is similar to the form
No. of Completed Transactions
March April May June July August September
20 20 20 20 20 20 20
10 10 10 10 10 10 10
5 5 5 5 5 5 5
25 25 25 25 25 25 25
3 3 3 3 3 3 3
30 30 30 30 30 30 30
2 2 2 2 2 2 2
5 5 5 5 5 5 5
15 15 15 15 15 15 15
12 12 12 12 12 12 12
5 5 5 5 5 5 5
NOTES:
se do not modify this tool including formatting other than encoding data.
vices that are offered by all hospitals regardless of its service capability and ownership. The hospital
offered by the hospital in row 25 onwards but will not be included in the analysis and will be subject to
e tool
he target respondents into 4 quarters as suggested in the Table below
d, so health facilities may go beyond the minimum number of respondents

an excess of maximum of 300 respondents from the target is sufficient for validation purposes
are only those who had COMPLETED END-TO-END TRANSACTIONS
frontline areas or with Direct Patient Interaction (External Services)
argin of Error are always fixed
6' number is similar to the formula found on this webpage
384.16
Total Number of Number of Responses Confidence

October November December transactions per Service Interval
20 20 20 240 50 95%
10 10 10 120 33 95%
5 5 5 60 28 95%
25 25 25 300 24 95%
3 3 3 36 24 95%
30 30 30 360 14 95%
2 2 2 24 9 95%
5 5 5 60 10 95%
15 15 15 180 15 95%
12 12 12 144 25 95%
5 5 5 60 0 95%
95%
95%
95%
95%
95%
95%
95%
95%
95%
95%
95%
95%
95%
95%
Minimum
number of
Margin of
respondents
Error
required for
each service
5% 148
5% 92
5% 52
5% 169
5% 33
5% 186
5% 23
5% 52
5% 123
5% 105
5% 52
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
5% 0
Control No. RESPONDENT AGE SEX RELIGION LEVEL OF EDUCATION
1 Companion 49 M ROMAN CATHOLIC Secondary
2 Companion 35 F ROMAN CATHOLIC Secondary
4 Companion 35 F ROMAN CATHOLIC Primary
5 Patient 18 F ISLAM Secondary
6 Companion 37 M ISLAM Secondary
8 Companion 35 F ISLAM Secondary
10 Companion 50 F ISLAM Vocational
12 Patient 38 M ISLAM Secondary
13 Companion 52 F ISLAM Primary
15 Companion 35 F ISLAM College
16 Patient 53 F ROMAN CATHOLIC Secondary
17 Patient 24 M ROMAN CATHOLIC Secondary
18 Companion 24 F ROMAN CATHOLIC College
19 Companion 46 F ROMAN CATHOLIC Vocational
26 Patient 36 F ROMAN CATHOLIC College
30 Companion 31 M OTHERS Secondary
41 Companion 37 F IGLESIA NI CRISTO Secondary
42 Companion 18 F IGLESIA NI CRISTO Primary
46 Companion 65 F IGLESIA NI CRISTO Primary
47 Companion 59 F IGLESIA NI CRISTO Vocational
58 18 F ROMAN CATHOLIC Vocational
59 58 M ROMAN CATHOLIC Secondary
60 62 F ROMAN CATHOLIC Primary
61 56 F NONE Primary
62 Patient 57 M NONE College
63 Companion 64 F NONE
64 Companion 37 F NONE
65 Companion 30 F ROMAN CATHOLIC
66 Companion 48 F OTHERS
67 Business 34 M ROMAN CATHOLIC
68 Business 57 F
69 Business 69 M Vocational
70 Business 58 M Primary
71 Business 20 F OTHERS Secondary
72 Companion 61 F OTHERS Primary
75 Companion 33 F OTHERS Secondary
79 Patient 47 F OTHERS College
89 Employee 48 F ROMAN CATHOLIC Secondary
90 Employee 37 M ROMAN CATHOLIC Secondary
91 Employee 66 F ROMAN CATHOLIC Primary
92 Employee 52 M ROMAN CATHOLIC Secondary
94 Employee 38 F ROMAN CATHOLIC Primary
100 Companion 59 M ROMAN CATHOLIC Primary
105 Companion 44 M ROMAN CATHOLIC College
106 Employee 63 F ROMAN CATHOLIC College
108 Employee 33 F OTHERS Vocational
114 Patient 52 F ROMAN CATHOLIC College
119 Patient 36 F OTHERS Secondary
129 Patient 41 M OTHERS Secondary
136 Companion 65 F CHRISTIAN Secondary
137 Patient 52 F CHRISTIAN Secondary
140 Companion 69 F CHRISTIAN Primary
146 Companion 48 M CHRISTIAN Secondary
148 Companion 51 F CHRISTIAN Vocational
156 Patient 23 F OTHERS College
158 Business 60 F OTHERS Secondary
159 Business 31 F ROMAN CATHOLIC Secondary
160 Business 33 F ROMAN CATHOLIC Primary
169 Companion 27 F ISLAM Primary
171 Companion 52 F ISLAM Vocational
172 Companion 39 F ISLAM College
182 Patient 23 F ROMAN CATHOLIC Primary
187 22 F ROMAN CATHOLIC Secondary
190 67 F ROMAN CATHOLIC College
192 Companion 68 M ROMAN CATHOLIC Vocational
196 Patient 55 M OTHERS Primary
DATE OF CONSULT/ VISIT DEPARTMENT/ OFFICE VISITED SERVICE AVAILED
2/1/2021 Emergency Room CONSULTATION
2/3/2021 Inpatient Services CONSULTATION
2/10/2021 Outpatient Department CONSULTATION
2/15/2021 Pharmacy CONSULTATION
2/23/2021 Medical Social Work/Malasakit CONSULTATION
2/24/2021 Medical Social Work/Malasakit ADMISSION
3/2/2021 Information & Admitting ADMISSION
3/5/2021 Information & Admitting LABORATORY
3/9/2021 Cashier/Accounting LABORATORY
3/12/2021 Cashier/Accounting RADIOLOGY
3/19/2021 Cashier/Accounting DISCHARGE
3/19/2021 Others DISCHARGE
3/24/2021 Emergency Room DISCHARGE
3/26/2021 Emergency Room SETTLEMENT OF FEES
3/31/2021 Emergency Room REQUEST FOR MEDICAL RECORDS
4/6/2021 Emergency Room REQUEST FOR
REQUEST MEDICAL
FOR RECORDS
PSYCHOSOCIAL
4/7/2021 Emergency Room ASSESSMENT OR INTERVENTION
REQUEST FOR PSYCHOSOCIAL
4/7/2021 Emergency Room ASSESSMENT OR
REQUEST FOR INTERVENTION
PSYCHOSOCIAL
4/7/2021 Emergency Room ASSESSMENT OR INTERVENTION
4/7/2021 Inpatient Services ASSESSMENT OR
PSYCHOSOCIAL
4/8/2021 Inpatient Services ASSESSMENT OR INTERVENTION
PSYCHOSOCIAL
4/8/2021 Inpatient Services ASSESSMENT OR INTERVENTION
PSYCHOSOCIAL
PSYCHOSOCIAL
4/12/2021 Inpatient Services ASSESSMENT
REQUEST FORINTERVENTION
OR FINANCIAL
4/13/2021 Inpatient Services ASSISTANCE
REQUEST FOR FINANCIAL
4/21/2021 Outpatient Department ASSISTANCE
4/21/2021 Outpatient Department ASSISTANCE
4/22/2021 Outpatient Department COUNSELING
5/27/2021 Emergency Room ADMISSION
5/31/2021 Outpatient Department ADMISSION
6/3/2021 Outpatient Department LABORATORY
6/10/2021 Information & Admitting RADIOLOGY
6/11/2021 Pharmacy RADIOLOGY
6/17/2021 Pharmacy SETTLEMENT OF FEES
6/23/2021 Pharmacy DISCHARGE
FREQUENCY OF VISIT
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1-3x a year
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1-3x a year
1-3x a year
4-6x a year
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7-11x a year
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7-11x a year
7-11x a year
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7-11x a year
7-11x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
>12x a year
First Time
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Control No. CC1 CC2 CC3 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9
SQD3 SQD2 SQD4 SQD1
1 4 5 4 1 5 1 4 3 2 3 3 3
2 4 5 4 5 1 5 1 4 3 2 3 4
3 4 5 4 4 5 1 1 3 3 5 2 3
4 4 5 4 3 4 5 1 1 5 3 3 2
5 4 5 4 5 5 4 4 1 1 5 4 4
6 4 5 4 3 3 5 3 5 1 1 3 4
7 4 5 4 4 4 3 3 3 5 1 1 1
8 4 5 4 3 3 4 5 3 3 3 1 5
9 4 5 4 3 3 4 4 4 4 4 4 1
10 4 5 4 3 5 4 3 3 1 3 4 5
11 4 5 4 4 4 5 4 3 5 4 4 4
12 4 5 4 5 5 5 1 5 4 5 3 4
13 4 5 4 4 4 1 4 5 3 4 5 3
14 4 5 4 3 3 4 5 4 5 3 5 4
15 4 5 4 1 5 3 4 5 4 3 4 5
16 4 5 4 5 4 5 5 4 4 5 3 4
17 4 5 4 3 3 4 5 4 5 3 3 3
18 4 5 4 4 3 5 1 4 3 4 3 4
19 4 5 4 4 3 4 4 4 3 5 3 3
20 4 5 4 5 5 3 3 4 4 5 5 5
21 4 5 4 4 4 4 3 3 3 4 3 5
22 4 5 4 5 3 5 5 4 4 5 1 3
23 4 5 4 3 5 5 3 4 3 4 4 1
24 4 5 4 3 4 4 5 3 4 3 5 4
25 4 5 4 3 5 3 5 5 5 3 3 3
26 4 5 4 4 3 5 5 4 5 4 3 1
27 4 5 4 5 3 4 5 3 4 5 1 3
28 1 2 1 5 5 4 4 4 4 1 3 3
29 1 2 1 3 5 4 4 3 1 3 4 4
30 1 2 1 5 4 5 5 3 5 1 3 5
31 1 2 1 5 4 5 3 5 4 4 1 5
32 1 2 1 3 3 4 4 5 3 5 4 1
33 1 2 1 4 3 3 3 3 3 5 3 4
34 1 2 1 3 3 3 5 5 3 4 4 3
35 1 2 1 5 4 5 5 3 5 5 3 4
36 1 2 1 3 4 4 3 3 5 3 5 3
37 1 2 1 4 4 3 3 5 4 4 5 3
38 1 2 1 3 3 3 3 4 4 5 4 3
39 1 2 1 4 3 5 4 3 2 3 5 4
40 1 2 1 5 5 4 4 5 4 2 5 4
41 1 2 1 5 4 5 4 5 5 4 4 4
42 1 2 1 4 4 4 4 4 4 5 4 2
43 1 2 1 4 5 4 5 4 5 5 4 4
44 1 2 1 5 4 4 5 4 5 2 4 5
45 1 2 1 5 5 4 5 5 4 4 4 4
46 1 2 1 5 5 4 4 4 5 4 5 4
47 1 2 1 4 5 5 4 4 4 4 5 1
48 1 2 1 4 4 2 4 4 4 5 1 5
49 1 2 1 5 2 4 4 4 4 1 5 4
50 1 2 1 2 4 5 5 4 1 4 5 4
51 1 2 1 5 4 4 4 1 5 5 5 1
52 1 2 1 4 5 4 1 5 5 4 1 3
53 1 2 1 4 4 1 4 4 5 1 4 1
54 1 2 1 4 1 5 4 4 1 3 3 1
55 1 2 1 1 5 4 4 4 1 4 1 4
56 1 2 1 4 1 4 4 1 3 1 5 4
57 1 1 2 4 5 1 1 4 1 5 2 1
58 1 1 2 4 1 3 1 1 5 4 1 2
59 1 1 2 1 3 1 1 1 1 1 5 1
60 1 1 2 5 1 3 4 1 1 5 1 4
61 1 1 2 1 5 3 1 5 4 1 4 4
62 1 1 2 5 5 1 3 4 4 5 1 4
63 1 1 2 4 1 5 3 4 4 4 5 1
64 1 1 2 5 1 4 4 3 5 5 4 4
65 1 1 2 1 5 1 5 5 3 3 4 4
66 1 1 2 5 1 5 4 5 4 5 3 5
67 1 1 2 1 4 1 5 5 5 4 3 4
68 1 1 2 5 1 4 1 5 5 5 3 5
69 1 1 2 5 5 4 3 3 3 3 3 3
70 1 1 2 4 4 5 1 1 5 4 5 3
71 1 1 2 4 5 5 5 4 1 4 4 3
72 1 1 2 5 4 5 5 5 1 1 1 3
73 1 1 2 5 5 5 4 4 4 4 5 1
74 1 1 2 4 5 4 4 4 4 5 1 4
75 1 3 3 5 5 4 4 5 5 5 5 1
76 1 3 3 5 4 5 4 4 4 4 4 5
77 1 3 3 4 4 5 5 5 4 5 4 4
78 1 3 3 5 4 5 5 5 5 5 5 4
79 1 3 3 4 5 4 4 4 4 4 4 4
80 1 3 3 5 5 4 4 4 4 4 4 4
81 1 3 3 5 5 4 5 5 5 4 5 4
82 1 3 3 5 5 4 5 5 5 5 5 5
83 1 3 3 4 4 5 4 4 4 4 5 4
84 1 3 3 4 5 4 5 4 4 4 4 4
85 1 3 3 5 5 4 4 4 5 5 4 5
86 2 1 3 5 4 4 5 4 5 5 4 5
87 2 1 3 4 3 3 3 3 3 3 3 3
88 2 1 3 4 4 4 4 5 4 5 4 4
89 2 1 3 4 5 5 4 4 4 5 4 4
90 2 1 3 3 3 3 3 3 3 5 3 3
91 2 1 3 4 5 5 5 5 4 4 5 4
92 2 1 3 5 5 5 4 4 4 5 4 4
93 2 1 3 5 5 4 5 5 5 5 5 4
94 2 1 3 4 5 4 5 5 5 4 5 5
95 2 1 3 5 4 5 4 4 4 5 4 5
96 2 1 3 4 5 5 5 4 4 4 5 1
97 2 1 3 4 5 4 4 4 4 4 1 5
98 2 1 3 4 4 4 5 5 5 1 5 5
99 2 1 3 5 4 4 5 5 1 5 4 4
100 2 1 3 5 4 5 5 1 5 5 5 5
101 2 1 3 4 5 5 1 4 4 5 5 1
102 2 1 3 5 4 2 4 5 4 4 1 5
103 2 1 3 4 1 4 3 5 4 1 4 5
104 2 1 2 4 4 1 4 3 1 5 5 4
105 2 1 2 5 4 4 1 3 5 5 4 1
106 2 1 2 4 5 2 1 1 3 5 1 5
107 2 1 2 5 4 1 4 4 1 1 5 4
108 2 1 2 4 1 5 4 1 4 5 1 3
109 2 1 2 1 5 4 1 1 4 5 5 1
110 2 1 2 4 1 5 4 5 1 4 5 5
111 2 1 2 5 5 1 4 5 1 4 4 5
112 2 1 2 4 5 4 1 4 5 1 5 4
113 2 1 2 5 4 5 4 1 5 4 1 1
114 2 1 2 4 5 4 5 5 1 5 1 4
115 2 1 2 4 5 4 5 5 4 1 4 4
116 2 1 2 5 5 5 4 4 4 5 1 5
117 2 1 2 4 4 4 4 4 5 4 5 1
118 2 1 2 4 5 4 4 4 5 4 4 5
119 2 1 2 4 1 1 1 1 1 1 1 1
120 2 1 2 4 4 5 4 5 4 4 5 5
121 2 1 2 4 5 5 4 4 5 5 4 4
122 3 1 2 5 1 4 4 4 5 4 4 4
123 3 1 2 2 2 2 2 2 2 2 2 2
124 3 1 2 4 5 5 4 4 5 3 3 3
125 3 1 2 5 5 4 4 4 4 5 4 4
126 3 1 2 4 4 4 5 4 1 4 5 4
127 3 1 2 4 4 4 4 4 4 4 5 5
128 3 1 2 5 4 4 4 5 4 5 1 1
129 3 1 2 4 5 5 4 4 4 4 1 4
130 3 1 2 4 4 4 5 4 5 4 1 4
131 3 1 2 4 4 5 5 4 4 1 5 5
132 3 1 2 5 5 4 5 1 1 5 4 4
133 3 1 2 4 4 5 1 4 4 4 5 4
134 3 1 2 5 4 1 5 5 4 4 4 4
135 3 1 2 4 1 1 1 1 1 1 1 1
136 3 1 2 5 4 1 5 4 4 2 2 2
137 3 1 2 4 4 5 1 4 4 4 4 5
138 3 1 2 4 5 4 5 1 4 5 4 5
139 3 1 2 5 5 5 4 4 3 3 3 3
140 3 1 2 4 4 5 4 5 5 4 1 5
141 3 1 2 5 5 5 4 5 4 4 4 1
142 3 1 2 5 5 4 5 5 5 4 4 4
143 3 1 2 5 5 4 4 5 5 5 4 4
144 3 1 2 5 5 4 5 4 5 4 5 5
145 3 1 2 4 5 2 4 4 4 4 5 2
146 3 1 2 5 4 2 4 4 5 4 2 4
147 3 1 2 5 5 5 2 5 5 2 4 5
148 3 1 2 5 5 5 5 2 5 2 4 4
149 3 1 2 4 5 5 5 5 2 5 5 5
150 3 1 2 4 4 5 4 2 2 5 5 2
151 3 1 2 5 4 2 2 2 4 5 4 5
152 3 1 2 5 2 5 2 4 5 4 4 1
153 3 1 2 5 2 2 4 4 2 1 1 5
154 3 1 1 2 2 4 4 4 1 5 5 4
155 3 1 1 2 2 5 4 1 4 4 4 1
156 3 1 1 5 5 2 1 4 5 5 1 5
157 3 1 1 4 2 1 2 4 4 1 5 1
158 3 2 1 4 1 4 4 2 1 5 1 5
159 3 2 1 4 1 4 5 1 2 2 4 4
160 3 2 1 1 4 2 1 5 4 4 2 3
161 3 2 1 1 4 1 2 5 1 1 3 2
162 3 2 1 4 1 1 1 1 5 3 4 2
163 3 2 1 1 4 1 1 5 3 5 5 4
164 3 2 1 4 1 2 5 1 5 2 5 4
165 3 2 1 1 2 1 3 4 1 4 4 4
166 3 2 1 2 4 3 1 4 1 5 4 2
167 3 2 1 2 3 4 4 1 1 4 4 2
168 3 2 1 2 5 2 5 5 1 1 1 4
169 3 2 1 3 2 4 2 4 4 1 1 5
170 3 2 1 5 4 2 4 2 5 1 1 4
171 1 2 1 3 4 4 2 4 2 5 5 1
172 1 2 1 4 3 4 4 2 2 4 4 4
173 1 2 1 5 4 3 4 4 2 2 5 4
174 1 2 1 5 5 1 3 4 4 2 2 4
175 1 2 1 5 1 4 5 3 4 4 2 2
176 1 2 1 1 4 5 5 4 3 5 5 2
177 1 2 1 4 1 5 5 5 5 3 4 5
178 1 2 1 4 5 4 4 4 4 5 3 5
179 1 2 1 5 4 4 4 5 5 4 4 3
180 1 2 1 5 5 4 5 4 5 4 4 4
181 1 2 1 4 5 5 4 5 4 5 4 4
182 1 2 1 5 4 4 5 4 5 4 4 2
183 1 2 1 5 5 4 5 4 4 5 2 5
184 1 2 1 5 4 4 4 5 5 2 4 1
185 1 2 1 5 4 5 4 5 2 4 4 4
186 1 2 1 5 5 4 5 4 2 4 4 5
187 1 2 1 5 4 5 4 4 4 4 2 4
188 1 2 1 4 5 4 4 5 5 5 2 5
189 1 2 1 4 4 5 5 5 5 5 5 2
190 1 2 1 4 4 5 4 4 4 5 4 4
191 1 2 1 4 4 5 5 5 4 5 4 4
192 1 2 1 4 4 4 4 4 4 4 4 4
193 1 2 1 4 5 4 4 5 5 4 4 4
194 1 2 1 5 4 5 5 5 4 5 4 4
195 1 2 1 4 5 5 4 5 5 4 5 5
196 1 2 1 4 5 5 5 5 4 5 4 4
197 1 2 1 4 5 4 4 5 4 5 4 5
198 1 2 1 4 4 5 5 5 4 5 5 5
199 1 2 1 4 4 5 5 5 5 4 5 5
200 1 2 1 4 5 5 5 5 4 4 4 5
201 1 2 1 5 5 5 5 4 4 5 5 5
202 1 2 1 4 5 4 5 5 5 5 4 5
203 1 2 1 5 4 4 5 5 4 5 4 3
204 1 2 1 4 4 4 5 4 4 4 5 3
205 1 2 1 4 4 4 4 5 4 5 4 4
206 1 2 1 5 4 5 5 5 5 4 4 2
207 1 2 1 5 5 5 5 5 4 4 5 2
208 1 2 1 5 5 4 4 4 5 4 2 5
209 1 2 1 4 5 5 4 4 4 4 2 1
210 1 2 1 4 5 5 4 4 2 2 1 1
211 1 2 1 5 5 4 4 2 5 1 1 5
212 1 2 1 5 4 4 2 4 1 5 4 4
213 1 2 1 4 5 2 4 1 5 4 4 4
214 1 4 1 4 2 2 1 5 4 5 5 4
215 1 4 1 2 2 1 5 5 4 4 4 4
216 1 4 1 4 1 4 5 4 4 5 4 5
217 1 4 1 1 2 2 5 5 4 4 4 5
218 1 4 1 5 2 5 4 4 4 5 4 4
219 1 4 1 5 5 2 4 2 4 4 5 5
220 1 4 1 4 4 5 2 5 4 4 5 4
221 1 4 1 4 5 4 4 2 2 2 2 5
222 1 4 1 4 5 5 4 5 1 5 2 1
223 1 4 1 4 5 4 5 4 5 1 2 4
224 1 4 1 4 5 4 4 4 5 4 1 2
225 1 4 1 5 5 5 5 4 4 4 5 2
226 1 4 3 4 4 4 4 4 4 5 2 5
227 1 4 3 4 5 4 4 4 4 2 4 5
228 1 4 3 5 5 1 5 5 2 5 4 4
229 1 4 3 5 1 5 4 4 2 4 5 4
230 1 4 3 1 5 5 2 2 4 4 4 5
231 1 4 3 5 4 2 4 5 5 4 4 4
232 1 4 3 5 5 2 4 4 5 5 5 5
Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17 Q18 Q19 Q20 Q21 Q22 Q23
SQD8 SQD5 SQD7 SQD7 SQD7 SQD7 SQD7 SQD7 SQD7 SQD7 SQD7 SQD7 SQD7
3 3 3 5 4 1 5 4 4 5 5 3 5 3
3 4 5 3 1 4 5 4 4 4 3 5 3 5
5 3 3 3 3 5 3 5 4 5 3 4 4 5
3 0 1 5 4 5 5 5 4 5 3 4 5 4
2 4 3 5 5 3 3 4 3 4 3 5 4 4
1 2 3 4 4 5 4 3 4 3 3 3 5 5
3 4 2 4 4 3 3 5 5 4 4 5 4 5
1 5 3 2 3 5 4 4 4 3 4 5 3 3
5 1 4 5 2 3 3 4 3 5 4 4 5 4
1 4 1 4 5 2 3 4 4 4 3 5 4 5
4 1 1 4 4 3 2 3 4 5 5 5 4 5
4 5 1 1 4 5 3 2 3 3 3 4 5 3
4 5 5 1 1 4 3 3 2 4 5 4 3 4
3 3 3 5 1 1 5 3 3 2 3 3 5 4
4 4 3 3 4 1 1 4 3 4 2 4 4 5
4 3 5 3 4 3 1 1 1 3 3 2 4 3
5 3 4 4 3 5 5 1 1 1 3 5 2 3
4 3 5 5 4 5 4 1 1 1 1 4 5 2
3 5 4 4 4 4 1 5 3 1 1 1 4 3
5 5 5 3 1 1 5 3 3 3 1 3 4 4
5 4 4 1 5 4 3 5 3 3 4 1 3 5
3 4 1 3 3 4 4 3 5 3 3 3 1 5
5 1 4 5 5 5 4 4 3 5 5 5 5 1
1 1 4 4 3 4 4 3 4 3 4 1 3 4
1 1 3 5 4 3 4 5 5 3 5 1 4 3
4 5 4 5 4 4 3 3 4 5 1 5 4 5
5 3 4 3 4 3 4 4 4 1 5 3 3 4
3 4 4 3 1 3 4 3 1 5 3 3 4 2
4 5 4 4 5 4 5 1 5 4 3 3 2 4
3 5 5 4 5 5 1 4 3 4 3 2 3 4
5 3 3 5 4 1 5 1 5 3 2 3 3 4
1 4 4 4 1 3 4 5 4 2 4 5 4 5
4 1 1 1 5 4 5 4 4 4 3 4 5 1
5 4 1 1 5 4 3 2 3 5 3 3 1 3
5 5 5 1 1 1 2 5 5 4 3 1 5 4
4 4 3 3 1 1 5 5 3 3 1 4 1 4
3 3 4 4 2 1 1 5 5 1 3 3 3 1
3 3 4 2 4 3 1 1 1 4 4 3 4 5
3 3 2 4 5 5 3 1 1 4 4 1 1 3
4 4 5 5 5 4 1 4 1 1 1 5 4 5
4 5 5 5 4 1 5 5 1 1 4 5 4 4
4 5 4 4 1 4 4 1 1 5 5 5 5 5
4 5 5 1 5 4 1 1 1 4 4 4 3 1
4 4 1 4 4 1 5 1 5 4 4 1 1 4
4 1 5 4 1 5 1 5 5 4 1 5 5 4
1 5 4 5 1 1 4 4 4 1 4 4 4 4
5 5 1 1 1 1 4 4 1 5 5 4 5 5
5 1 5 1 5 4 4 5 1 4 4 4 4 5
1 1 1 1 1 5 5 1 5 1 4 5 4 5
1 3 1 5 5 4 1 5 4 5 5 4 4 5
3 1 5 4 1 1 5 1 5 4 4 4 4 5
1 4 5 1 5 4 1 5 5 4 5 5 4 4
4 5 1 5 4 1 5 4 4 5 4 5 5 4
5 1 4 4 4 4 4 5 4 4 5 4 4 4
1 5 5 1 4 4 4 4 5 5 5 5 4 5
1 5 1 5 4 5 4 4 4 4 5 5 5 5
5 4 5 4 4 4 4 4 5 4 5 5 5 5
1 4 4 4 4 4 5 5 5 4 4 4 5 5
4 4 5 4 4 4 4 5 4 4 5 4 4 5
5 2 5 4 5 5 4 4 4 4 5 4 4 4
5 5 4 4 4 5 4 4 5 4 4 4 5 5
5 4 5 2 5 5 5 4 5 4 5 4 5 5
4 5 5 4 2 5 5 4 5 5 4 4 4 4
1 5 4 5 5 2 5 4 4 5 5 5 5 5
5 1 5 4 5 5 4 4 5 5 5 5 5 5
5 5 1 5 4 5 4 4 4 4 4 4 5 5
4 4 5 1 4 4 4 5 2 4 5 4 5 5
4 4 5 5 1 5 5 5 4 4 5 4 5 4
3 3 3 3 5 1 5 5 5 5 2 5 4 4
4 4 5 4 5 5 1 5 4 5 5 2 5 4
5 5 5 5 5 4 5 1 4 5 5 4 2 4
3 4 4 5 5 5 5 5 1 5 5 5 5 4
3 4 4 5 4 5 4 4 4 1 5 4 5 4
1 1 1 5 4 4 5 5 5 4 1 4 5 5
3 5 1 1 1 1 5 4 5 5 4 1 4 4
4 3 5 4 5 4 1 1 4 5 5 5 1 4
5 4 3 1 1 5 4 1 5 5 4 4 5 1
4 5 1 3 5 4 4 5 1 5 4 5 4 4
5 4 5 1 3 1 1 5 5 1 4 5 5 4
5 5 5 4 4 2 1 5 5 5 1 4 4 5
4 4 4 5 5 4 1 2 4 4 5 1 1 5
4 4 4 4 5 5 1 2 5 5 5 4 4 1
5 5 5 5 5 4 1 1 2 4 4 5 2 4
5 4 5 4 4 5 4 1 2 4 4 2 4 5
5 5 5 4 5 5 4 5 1 3 2 5 4 5
5 4 4 4 4 5 5 4 5 1 1 4 1 1
3 3 3 3 3 5 5 5 2 5 1 1 5 1
5 5 5 5 4 4 4 2 1 5 1 5 1 4
5 4 5 5 5 5 1 1 4 2 5 1 1 1
3 3 3 3 3 3 3 3 4 1 1 5 4 1
4 5 5 4 1 4 4 5 5 1 4 5 1 4
4 5 4 1 4 5 4 5 1 5 1 1 1 4
5 4 2 1 4 5 5 1 5 5 1 1 5 4
5 2 1 5 5 4 1 4 5 1 4 4 5 4
2 1 4 5 5 1 4 4 2 5 4 1 4 4
1 4 4 5 1 4 4 2 1 4 5 4 1 5
4 5 4 1 5 5 5 1 4 4 5 5 4 1
5 4 1 4 4 1 1 4 5 5 5 5 4 4
5 1 5 5 1 1 5 4 4 5 4 5 5 1
1 4 5 1 1 4 4 4 5 5 4 5 4 4
4 4 1 1 4 5 4 5 5 5 5 1 4 4
4 1 5 2 2 2 2 2 2 2 1 4 4 5
1 5 4 5 4 5 4 5 5 4 5 4 4 4
1 4 4 3 3 3 3 3 3 3 3 3 3 5
5 5 5 5 5 4 4 4 4 4 4 4 5 4
5 4 4 4 4 5 1 5 4 5 5 5 4 4
5 4 4 4 4 1 5 4 5 4 4 5 5 5
3 5 5 5 4 4 4 5 4 5 5 4 4 4
4 3 3 1 4 5 5 5 5 4 5 5 4 5
1 4 4 3 4 5 5 5 5 4 4 5 4 4
4 1 5 3 3 4 5 5 5 4 4 5 4 5
4 4 1 5 3 4 5 4 4 5 5 5 5 5
4 4 1 5 5 3 5 4 5 4 4 5 4 5
1 4 5 1 5 5 3 5 5 4 5 5 4 4
1 4 2 5 1 4 5 3 5 4 5 5 5 4
4 1 5 4 5 1 5 5 3 4 4 5 4 5
5 5 1 1 2 5 1 2 5 3 4 5 5 4
1 4 5 1 4 2 5 2 5 5 3 5 4 4
1 1 1 1 1 1 1 1 1 1 1 1 1 1
4 4 1 4 4 4 1 4 5 1 5 5 3 4
5 5 4 1 4 5 1 4 2 4 1 4 5 3
4 5 5 4 1 4 1 1 4 4 1 5 4 3
2 2 2 2 2 2 2 2 2 2 2 2 2 2
3 3 3 1 1 5 2 4 1 1 5 4 1 4
5 4 1 4 4 2 5 1 4 4 1 3 4 1
5 1 4 5 5 5 5 4 1 3 5 1 5 2
1 5 4 5 4 2 4 4 5 3 5 5 1 4
5 4 5 5 5 2 5 4 5 3 1 5 4 1
5 5 5 2 2 4 4 5 3 4 4 1 4 1
1 4 2 5 5 4 4 3 4 4 5 5 1 1
5 1 2 4 4 4 3 5 5 5 5 5 5 1
5 2 1 5 5 3 4 4 4 5 4 5 4 4
4 2 5 4 3 5 5 4 4 5 5 5 5 4
2 4 5 3 1 5 5 4 4 4 4 5 5 4
1 1 1 1 1 1 1 1 1 1 1 1 1 1
2 2 2 2 5 5 1 4 4 4 5 5 5 2
5 4 5 3 4 5 5 4 4 5 5 4 4 4
5 4 4 4 3 2 5 4 1 5 5 2 1 1
3 3 3 4 3 3 5 4 5 4 2 1 4 5
5 5 4 5 2 3 4 4 4 4 1 4 4 4
5 4 4 2 2 2 2 2 2 2 2 2 2 1
1 5 4 2 5 5 4 3 5 1 4 5 1 5
4 1 2 5 5 4 4 1 1 4 5 1 4 1
5 2 4 5 4 4 1 4 4 3 1 5 1 5
2 4 1 1 4 5 1 5 4 3 4 1 5 4
5 5 5 4 1 1 5 4 1 5 1 4 5 4
4 5 4 4 1 1 5 1 5 5 1 3 4 4
5 4 1 1 4 1 1 5 5 1 4 4 4 5
2 1 4 4 5 1 1 1 1 4 5 4 5 4
1 5 5 5 1 4 1 1 4 5 4 5 4 5
1 5 4 1 4 1 4 5 1 5 5 4 5 1
5 4 1 5 1 3 3 3 3 3 3 3 3 3
5 1 5 1 5 4 5 5 5 5 5 1 5 4
1 4 1 4 4 4 5 5 4 4 4 4 4 5
5 1 5 5 4 4 4 5 4 4 5 5 5 4
1 5 5 3 4 4 5 5 4 4 4 4 4 5
4 5 3 4 4 4 5 1 4 5 5 5 4 4
4 4 3 4 5 4 1 4 4 5 4 4 4 4
3 3 2 2 2 2 2 2 2 2 2 2 4 5
4 4 4 5 4 5 4 4 5 5 5 5 4 4
5 5 4 4 5 4 4 4 5 4 4 5 4 4
4 5 1 4 5 5 4 5 4 5 5 5 4 4
2 5 1 4 1 1 1 1 1 1 1 1 1 5
5 2 2 4 5 5 5 4 5 4 4 5 5 5
5 5 1 2 4 5 5 4 4 4 5 5 5 5
5 4 5 4 2 4 3 3 3 3 3 3 3 3
1 4 4 5 2 1 1 1 1 1 1 1 4 4
4 4 4 5 5 2 5 5 4 5 4 4 5 5
4 2 4 5 4 5 2 2 5 5 4 4 5 4
5 4 2 4 4 5 5 2 2 5 4 4 5 5
3 3 3 3 3 4 4 5 2 2 5 5 4 5
1 4 4 4 2 5 5 5 4 2 5 4 4 5
5 1 4 4 4 4 4 4 5 4 2 2 5 4
4 4 1 4 5 5 4 4 4 4 5 5 2 5
1 4 4 1 5 5 4 4 5 4 4 5 2 2
1 4 4 5 1 1 1 4 1 1 1 5 4 5
1 5 5 4 4 1 1 5 4 2 4 4 5 5
1 2 4 5 4 4 1 1 5 5 2 4 5 5
1 1 1 1 1 1 1 1 5 5 5 4 5 5
2 2 4 2 5 5 5 4 1 5 4 4 2 5
2 5 3 4 2 2 5 4 5 1 4 5 5 4
5 4 3 5 4 5 2 5 5 4 1 5 5 5
5 4 5 3 4 4 4 2 5 4 5 1 4 4
4 5 5 4 3 4 4 2 5 5 5 5 1 4
1 5 5 5 4 3 4 4 4 5 4 4 5 1
5 1 5 4 4 4 3 3 4 5 4 4 5 4
4 5 1 5 4 5 4 4 3 5 5 4 4 4
4 5 4 1 4 4 5 5 4 3 4 5 4 4
4 5 5 4 4 5 4 4 5 3 4 4 4 3
2 4 5 4 5 1 5 5 4 4 3 5 3 4
4 2 4 5 5 5 1 4 5 4 4 3 5 5
5 5 2 2 4 4 4 1 5 5 4 3 3 2
4 5 4 4 2 5 4 4 1 5 3 5 2 3
4 5 4 4 5 2 4 5 3 3 5 2 4 5
4 5 4 5 5 4 2 2 4 4 2 2 5 1
4 4 4 4 5 4 3 5 2 2 4 1 1 4
5 4 5 5 4 5 3 5 2 2 1 1 1 5
5 4 4 4 4 3 4 2 4 1 2 5 5 1
5 5 5 4 3 4 5 2 1 1 4 2 5 4
5 4 3 3 4 2 2 5 1 5 5 2 2 4
5 3 5 5 2 2 2 2 2 2 2 2 2 2
1 5 5 2 2 5 1 1 5 5 4 4 5 5
1 4 2 2 4 1 1 4 4 4 5 3 5 5
1 2 4 4 1 1 5 5 4 5 5 3 4 4
1 3 4 1 1 5 5 4 5 4 5 3 4 5
1 5 3 1 4 4 4 5 4 5 5 3 5 5
1 1 1 3 5 4 4 4 4 5 4 1 5 4
2 1 4 5 3 4 4 1 1 1 1 4 5 4
2 4 5 4 5 3 5 5 3 4 5 5 1 5
2 1 1 1 1 1 1 1 1 1 1 1 5 4
4 4 5 4 4 4 3 4 5 5 4 5 4 2
5 5 4 4 5 4 5 5 5 1 4 5 2 4
4 5 4 5 5 5 5 5 4 4 5 2 4 5
4 5 5 5 5 5 4 1 4 5 2 4 5 5
4 5 4 5 4 4 1 4 5 2 2 4 5 5
5 4 5 4 4 1 4 4 2 4 4 4 4 5
4 4 5 4 1 5 4 2 5 5 5 5 5 4
5 5 5 1 4 4 2 5 5 5 5 5 4 5
4 4 4 5 5 5 2 5 4 5 5 5 5 4
5 1 4 4 5 2 5 5 4 5 4 4 4 4
1 5 5 2 2 5 4 5 5 4 5 4 4 5
4 5 2 4 4 4 4 5 5 4 4 5 4 5
4 2 5 5 4 5 4 5 5 4 4 5 5 4
2 4 4 4 4 5 5 4 4 5 4 5 5 4
2 2 2 5 4 5 4 4 4 5 4 5 4 4
2 2 2 2 2 2 2 2 2 2 2 2 2 4
4 1 4 2 2 4 5 5 5 5 5 5 5 4
5 5 1 5 2 5 4 4 4 5 5 4 5 4
4 4 4 1 4 4 5 5 5 4 4 5 4 4
4 4 5 5 1 5 2 4 5 4 5 5 4 5
5 5 5 5 4 1 4 4 5 4 5 5 5 4
5 5 5 4 5 4 1 5 4 5 4 5 4 5
Q24 Q25 Q26 Q27 Q28 AVE SQD7
SQD7 SQD7 SQD7 SQD6 SQD0
4 4 5 3 4 4.07
3 3 3 4 5 3.57
4 3 3 5 5 3.86
3 3 3 3 5 4.14
5 3 3 5 5 3.86
4 3 5 4 3 3.93
5 5 5 3 5 4.36
4 4 5 5 5 3.79
4 5 5 5 5 4.00
5 5 3 5 5 4.00
4 4 3 4 3 3.93
4 4 3 3 3 3.36
5 5 3 4 5 3.36
4 3 5 4 3 3.36
3 3 4 4 4 3.21
5 3 4 3 4 2.86
4 5 4 4 5 3.29
3 4 3 5 4 3.07
2 3 5 4 3 2.93
4 2 4 5 4 2.93
3 3 2 3 5 3.21
4 4 3 2 3 3.43
3 3 3 5 2 4.00
1 3 3 2 4 3.14
4 1 2 4 5 3.50
3 2 1 3 5 3.50
2 4 4 1 4 3.43
4 4 5 3 1 3.21
3 3 5 1 5 3.64
5 4 1 3 3 3.43
5 1 5 3 5 3.36
1 4 4 5 5 3.57
5 3 4 1 1 3.71
5 3 1 4 1 3.00
5 1 5 4 1 3.07
1 4 3 4 1 2.79
4 3 4 3 1 2.86
1 5 4 1 5 3.00
4 3 1 4 4 2.86
5 1 4 4 5 3.29
1 3 3 1 4 3.29
1 4 1 5 4 3.29
2 1 4 5 4 2.57
4 4 4 4 5 3.29
5 4 4 5 5 3.79
4 5 4 5 4 3.50
5 5 5 4 4 3.64
4 4 4 4 5 3.79
5 5 5 5 4 3.71
4 5 4 5 4 4.29
5 4 5 4 5 3.71
5 5 5 5 4 4.14
5 5 4 4 5 4.29
4 5 5 4 5 4.29
4 4 4 4 4 4.14
4 5 4 4 5 4.50
4 4 5 5 4 4.43
5 4 5 4 5 4.50
4 5 5 5 4 4.36
4 4 5 4 4 4.29
4 5 5 5 5 4.43
4 4 4 4 4 4.36
5 4 4 4 4 4.21
4 5 5 4 5 4.57
4 4 4 4 4 4.57
4 4 5 5 5 4.36
5 4 4 5 4 4.00
4 4 5 4 4 4.29
4 4 5 5 5 4.07
5 5 4 5 5 4.21
5 4 5 5 5 4.14
5 4 4 4 5 4.50
2 5 4 4 5 4.00
4 2 4 5 5 4.07
4 4 4 5 4 3.36
5 4 5 2 4 3.79
5 5 4 5 4 3.57
1 4 4 2 4 3.79
4 1 4 4 5 3.14
4 4 1 4 4 3.50
4 4 4 1 5 3.50
4 5 4 4 1 3.86
1 5 4 1 5 3.36
1 4 1 4 5 3.21
4 1 5 4 4 3.79
1 1 1 1 5 2.71
4 5 1 5 5 3.29
4 1 5 5 5 3.29
1 1 5 4 5 2.71
4 5 5 5 5 3.21
5 1 4 4 5 3.43
5 5 4 5 4 3.29
4 5 5 4 5 3.64
4 5 4 4 1 3.93
4 5 5 1 4 3.79
4 4 1 5 4 3.21
5 4 5 5 5 3.86
1 5 4 5 4 3.71
1 5 4 4 5 3.57
1 4 5 4 4 3.64
5 1 5 4 4 3.86
4 5 1 4 5 2.71
4 4 5 4 5 4.43
4 4 4 1 5 3.36
5 4 5 5 4 4.36
5 5 4 5 4 4.29
4 4 4 5 5 4.14
5 4 5 4 4 4.43
4 4 4 5 5 4.29
4 4 4 4 4 4.29
5 5 4 5 5 4.36
4 5 5 5 4 4.57
4 5 5 4 4 4.50
4 4 5 4 5 4.21
5 4 5 5 4 4.29
5 5 4 5 5 4.21
5 5 5 5 4 3.71
5 4 5 5 4 3.86
1 1 1 1 1 1.00
5 4 4 5 5 3.79
5 5 4 4 5 3.43
3 5 4 4 5 3.14
2 2 2 2 2 2.00
4 4 4 5 5 2.93
4 4 5 5 4 3.29
1 4 4 4 4 3.57
2 1 5 4 5 3.57
5 4 4 1 4 3.79
4 4 4 4 4 3.29
4 5 5 4 5 3.93
1 5 5 4 2 4.07
1 1 1 2 4 3.57
4 1 2 2 1 4.00
4 2 2 2 5 3.71
1 2 5 1 5 1.36
1 5 4 5 1 3.71
1 4 5 1 5 4.07
5 5 1 4 5 3.14
5 1 5 5 5 3.64
1 5 4 5 5 3.50
5 5 4 4 4 2.50
1 1 4 4 5 3.29
4 4 5 5 5 3.43
4 5 5 4 5 3.64
4 4 4 4 5 3.50
5 5 4 4 4 3.50
4 5 5 1 4 3.43
5 5 4 5 5 3.50
5 1 5 5 4 3.29
1 4 5 4 4 3.50
5 4 5 4 5 3.57
5 4 5 4 5 3.36
4 5 4 5 4 4.14
5 5 5 4 4 4.43
5 4 4 4 4 4.43
5 5 5 5 4 4.36
5 4 4 4 5 4.14
4 5 4 4 4 4.00
5 4 5 5 4 2.93
4 4 5 4 4 4.50
5 5 4 4 5 4.36
4 4 4 4 5 4.43
5 4 5 4 4 2.29
4 5 4 5 4 4.57
4 4 4 5 5 4.29
3 5 5 4 5 3.36
4 5 4 5 4 2.50
4 5 5 5 5 4.50
5 4 5 5 4 4.21
4 5 4 5 4 4.14
4 5 4 5 5 3.93
5 4 4 5 4 4.14
5 4 4 4 4 3.93
5 4 5 4 4 4.36
4 5 5 4 5 3.93
2 4 5 4 5 2.86
4 2 5 4 4 3.57
4 4 5 4 4 3.86
4 5 4 4 2 3.36
4 5 5 2 2 4.00
4 4 2 2 5 3.64
2 5 2 5 5 3.93
4 2 4 5 4 3.57
5 4 5 5 2 4.00
5 4 2 3 4 3.86
1 4 3 2 5 3.71
5 1 3 4 2 4.00
5 3 1 4 5 3.71
3 4 4 1 5 3.93
4 5 2 1 1 3.86
4 2 1 1 4 3.79
2 4 1 4 4 3.14
3 1 2 5 4 3.14
1 3 2 4 4 3.43
5 3 2 4 5 3.29
4 5 5 4 4 3.50
4 4 5 5 4 3.36
5 5 5 5 4 3.57
1 4 4 5 5 3.14
5 1 4 4 5 3.21
2 5 2 2 4 2.43
2 5 5 4 5 3.64
4 2 5 4 1 3.50
4 5 2 4 4 3.71
5 4 1 2 2 3.71
5 1 5 4 5 4.00
4 4 4 4 2 3.93
5 5 5 2 4 3.43
4 4 2 4 5 3.93
4 2 5 5 5 2.07
2 4 4 5 4 3.86
5 5 5 4 5 4.21
4 5 4 5 5 4.43
4 5 5 4 5 4.21
5 5 5 5 4 4.00
4 4 5 4 5 3.79
5 5 5 4 5 4.29
5 5 4 4 5 4.21
5 5 5 5 4 4.64
4 5 5 5 5 4.29
5 5 4 4 4 4.21
4 5 5 4 4 4.43
5 5 5 4 4 4.64
5 4 5 5 4 4.50
4 5 5 4 4 4.43
1 5 1 1 1 2.21
5 5 5 4 4 4.43
5 5 4 4 5 4.36
4 5 5 4 5 4.21
4 4 4 5 4 4.07
4 4 5 4 5 4.21
4 5 5 4 4 4.29
Appropriate Infrastructure and Processes Assessment Client Engagement and Empowerment Assessment2 Culture of Responsiveness
2.71 FAIR 3.00 SATISFACTORY 4.00
3.00 SATISFACTORY 3.80 SATISFACTORY 3.69
3.14 SATISFACTORY 2.25 FAIR 4.13
4.14 OUTSTANDING 2.80 FAIR 3.88
4.29 OUTSTANDING 3.40 SATISFACTORY 3.31
3.57 SATISFACTORY 4.40 OUTSTANDING 3.50
4.14 OUTSTANDING 5.00 OUTSTANDING 3.13
2.71 FAIR 2.40 FAIR 4.50
1.29 POOR 3.80 SATISFACTORY 4.38
2.86 FAIR 4.40 OUTSTANDING 4.50
4.29 OUTSTANDING 1.60 POOR 4.19
1.43 POOR 1.00 POOR 1.00
2.00 FAIR 2.00 FAIR 2.00
1.43 POOR 1.00 POOR 1.56
3.71 SATISFACTORY 1.20 POOR 2.44
Assessment3 Overall Assessment4
OUTSTANDING 3.24 SATISFACTORY
SATISFACTORY 3.50 SATISFACTORY
FAIR 3.77 SATISFACTORY
SATISFACTORY 4.09 OUTSTANDING
OUTSTANDING 4.01 OUTSTANDING
POOR 1.14 POOR
FAIR 2.00 FAIR
POOR 1.33 POOR
FAIR 2.92 FAIR
FAIR 2.82 FAIR
FAIR 2.45 FAIR
FAIR 2.94 FAIR
Ratio
SEX Qty Male:Female
Male 36 9:49
Female 196
No answer 0 232
AGE
19 or lower 13
20-34 52
35-49 67
50-64 74
65 or higher 26
No Answer 0 232
MEAN 45
LEVEL OF EDUCATION
No Formal Education 0
Primary 39
Secondary 149
College 20
Vocational 18
Postgraduate 0
No answer 6 232
SERVICE AVAILED
CONSULTATION 50
ADMISSION 33
LABORATORY 28
RADIOLOGY 24
DISCHARGE 24
SETTLEMENT OF FEES 14
REQUEST FOR MEDICAL RECORDS 9
PSYCHOSOCIAL ASSESSMENT/INTERVENTION 10
REQUEST FOR FINANCIAL ASSISTANCE 15
COUNSELING 25
OTHER SERVICES 0
No answer 0 232
FREQUENCY OF VISIT
Never 108
1-3x a year 30
4-6x a year 22
7-11x a year 50
>12x a year 22
No Answer 0 232
Age Male Female
Respon
19 or lower 1 12
20-34 5 47
35-49 12 55
50-64 14 60
65 or higher 4 22 232
RELIGION
Christian 13
Iglesia ni Cristo 8
Islam 21
Roman Catholic 159
None 4
Others 24
No Answer 3 232
RESPONDENT
Patient 33
Companion 166
Business 11
Employee 12
No answer 10 232
DEPARTMENT VISITED
Emergency Room 50
Level of E
Inpatient Services 29 160
Outpatient Department 54 140
Pharmacy
Medical Social Work 25 120
Department/Malasakit Center 14 100
80
Information & Admitting Section 26
60
Other administrative offices 9 40
Cashier/Accounting 25 20
No Answer 0 232 0
n
ar
y ry ge
atio ir m nda olle
c co C
du P
Se
la E
rm
Fo
No
LEVEL OF EDUCATIO
Office/Dep
Visit
Emergency R
Outpatient D
Medical Socia
ment/Malasa
Other admin
No Answer
Emergency R
Outpatient D
Medical Socia
ment/Malasa
Other admin
No Answer
Service
CONSULT
ADM
LABOR
RADI
DISC
SERVICE AVAILED
SETTLEMENT O
REQUEST FOR MEDICAL RE
REQUEST FOR PSYCHOSOCIAL ASSESSMENT/INTERVE
REQUEST FOR FINANCIAL ASSIS
COUN
OTHER SE
No
Respondents Age by Sex
19 or lower
Patient
Companion 20-34
Business
Employee
No answer 35-49
Age
50-64
65 or higher
0 10 20 30
Level of Education Rel
Column B
y ry ge l te er
ar da lle ona ua sw
ir m n o
ca
ti
ra
d n
P co C a
Se Vo ostg No
P
LEVEL OF EDUCATION
Office/Department Frequen
Visited 120
100
Emergency Room Inpatient Services
Outpatient Department Pharmacy 80
Medical Social Work Depart- Information & Admitting Section
ment/Malasakit Center
Other administrative offices Cashier/Accounting 60
No Answer
40
20
100
Emergency Room Inpatient Services
Outpatient Department Pharmacy 80
Medical Social Work Depart- Information & Admitting Section
ment/Malasakit Center
Other administrative offices Cashier/Accounting 60
No Answer
40
20
0
Never 1-3x a year 4-6x a year
FREQUENCY O
Service Avalied
CONSULTATION
ADMISSION
LABORATORY
RADIOLOGY
Column B
DISCHARGE
SETTLEMENT OF FEES
REQUEST FOR MEDICAL RECORDS
SYCHOSOCIAL ASSESSMENT/INTERVENTION
REQUEST FOR FINANCIAL ASSISTANCE
COUNSELING
OTHER SERVICES
No answer
0 10 20 30 40 50 60
by Sex
Male
Female
10 20 30 40 50 60 70 80
Religion
Christian
Iglesia ni Cristo
Islam
Roman Catholic
None
Others
No Answer
Frequency of Visit
Column B
Column B
1-3x a year 4-6x a year 7-11x a year >12x a year No Answer

FREQUENCY OF VISIT
Assessment Total
Appropriate Infrastructure and Processes
POOR FAIR SATISFACTORY OUTSTANDING Appropriate Infrastructure
3 18 91 120 232
1.29% 7.76% 39.22% 51.72%
1%
Assessment 8%
POOR FAIR SATISFACTORY OUTSTANDING
Client Engagement and Empowerment
4 28 125 75 232
1.72% 12.07% 53.88% 32.33%
52%
Assessment
Culture of Responsiveness
2 15 129 86 232
0.86% 6.47% 55.60% 37.07%
POOR FAIR SATISFACTORY
Assessment
Overall
2 5 173 52 232
0.86% 2.16% 74.57% 22.41%
Overall Responsiveness 3.72 SATISFACTORY Culture of Respon

Hospital Scorecard Core 1%
Indicator No. 5 22.41% 6%
37%

ate Infrastructure and Processes Client Engagement and Empow-
erment
1%
2%
8%
12%
32%
52%
39%
54%
OR FAIR SATISFACTORY OUTSTANDING POOR FAIR SATISFACTORY OUTSTANDING
lture of Responsiveness Overall Responsiveness

1% 1%2%
6%
22%
37%
56%
75%

75%

# of Respondents
Appropriate Infrastructure POOR FAIR SATISFACTORY OUTSTANDING NO ANSWER Average Score Rating
Waiting Areas 15 8 18 191 0 4.05 OUTSTANDING 232
Toilet/Bathroom 23 13 20 176 0 3.92 SATISFACTORY 232
Patient Rooms 24 19 15 174 0 3.81 SATISFACTORY 232
Steps for Transaction 27 11 19 175 0 3.80 SATISFACTORY 232
Followed Requirements 23 11 22 176 0 3.84 SATISFACTORY 232
Accessible Information 31 16 20 165 0 3.69 SATISFACTORY 232
Reasonable Time Spent 26 15 20 171 0 3.81 SATISFACTORY 232
3.84 SATISFACTORY
Appropriate Infrastructure and Processes

Waiting Areas
Toilet/Bathroom
# of Respondents POOR
Patient Rooms
FAIR
SATISFACTORY
Steps for Transaction OUTSTANDING
NO ANSWER
Followed Requirements
Accessible Information
Reasonable Time Spent
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1

# of Respondents
Client Engagement and Empowermen POOR FAIR SATISFACTORY OUTSTANDING NO ANSWER Average Score Rating
Sufficient Discussion 35 17 27 153 0 3.56 SATISFACTORY 232
Cultural Sensitivity 32 19 27 154 0 3.58 SATISFACTORY 232
Autonomy Upheld 47 17 24 144 0 3.47 SATISFACTORY 232
Addressed Needs Sufficiently 34 17 23 157 1 3.64 SATISFACTORY 232
Reasonable Amount 41 17 24 150 0 3.55 SATISFACTORY 232
3.56 SATISFACTORY
Client Engagement and Empowerment
Sufficient Discussion
Cultural Sensitivity
POOR
FAIR
SATISFACTORY
Autonomy Upheld OUTSTANDING
NO ANSWER
Addressed Needs Sufficiently
Reasonable Amount
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1

# of Respondents
Responsiveness of Hospital Staff POOR FAIR SATISFACTORY OUTSTANDING NO ANSWER Average Score
Doctor 41 18 23 150 0 3.52
Nurse 39 21 18 154 0 3.52
Midwife 40 19 20 153 0 3.56
Security Guard 47 16 21 148 0 3.47
Radiology 38 22 17 155 0 3.57
Pharmacy 36 18 20 158 0 3.64
Laboratory 30 15 24 163 0 3.73
Admitting Staff 33 16 24 159 0 3.69
Medical Records 30 16 23 163 0 3.78
Billing 26 14 16 176 0 3.83
Cashier 26 9 15 182 0 3.88
Social Worker 28 12 12 180 0 3.82
Food Server 23 11 21 177 0 3.90
Janitors/ Orderly 19 15 16 182 0 3.97
Fair treatment 19 14 12 187 0 3.92
Overall satisfaction 14 9 7 202 0 4.17
3.75
Responsiveness of Hospital Staff

Doctor
Nurse
Midwife
Security Guard
Radiology
Pharmacy
POOR
Laboratory FAIR
Admitting Staff SATISFACTORY
OUTSTANDING
Medical Records NO ANSWER
Billing
Cashier
Pharmacy
POOR
Laboratory FAIR
Admitting Staff SATISFACTORY
OUTSTANDING
Medical Records NO ANSWER
Billing
Cashier
Social Worker
Food Server
Janitors/ Orderly
Fair treatment
Overall satisfaction
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1
Rating
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
SATISFACTORY 232
OUTSTANDING 232
SATISFACTORY
POOR
FAIR
SATISFACTORY
OUTSTANDING
NO ANSWER
POOR
FAIR
SATISFACTORY
OUTSTANDING
NO ANSWER
1
REFERENCE: PERCENTAGE RATING
BELOW 60% POOR
60-79.9% FAIR
80-94.9% SATISFACTORY
95-100% OUTSTANDING
TOTAL
NO. CC QUESTIONS Responses %
CC1 I know what a CC is and I saw this 120 51.72%
CC1 office’s CC. a CC is but I did NOT see
I know what 36 15.52%
CC1 this office’s
I learned of CC.
the CC only when I saw this 49 21.12%
CC1 office’s CC.
I do not know what a CC is and I did not 27 11.64%
CC2 see
Easyone in this office (Answer ‘N/A’ on
to see 90 38.79%
CC2 Somewhat easy to see 85 36.64%
CC2 Difficult to see 11 4.74%
CC2 Not visible at all (Skip question CC3) 19 8.19%
CC2 Not applicable 27 11.64%
CC3 Helped very much 101 43.53%
CC3 Somewhat helped 68 29.31%
CC3 Did not help 36 15.52%
CC3 Not applicable 27 11.64%
BREAKDOWN OF THE RESULTS PER SERVICE QUALITY DIMENSION

STRONGLY AGREE NOR
SERVICE QUALITY DIMENSIONS AGREE AGREE DISAGREE
SQD0 Overall Satisfaction 106 96 7
STRONGLY AGREE NOR

SERVICE QUALITY DIMENSIONS AGREE AGREE DISAGREE
SQD1 Responsiveness 84 87 20
SQD2 Reliability 77 99 22
SQD3 Access and Facilities 75 100 19
SQD4 Communication 72 93 20
SQD5 Costs 77 73 24
SQD6 Integrity 79 108 12
SQD7 Assurance 0 12 2
SQD8 Outcome 75 82 23
OVERALL SQD 539 654 142
Total
No. External Responses Transaction Overall Rating
1 Consultation 50 240 21%
2 Admission 33 120 28%
3 Laboratory 28 60 47%
4 Radiology 24 300 8%
5 Discharge 24 36 67%
6 Settlement of Fees 14 360 4%
7 Request for Medical Records 9 24 38%
8 Request for Psychosocial Assessment or I 10 60 17%
9 Request for Financial Assistance 15 180 8%
10 Counseling (i.e. Nutrition and Dietetics) 25 144 17%
11 Other Services 0 60 0%
External Services Total 232 1,584

OVERALL TOTAL 232 1,584
D4. CUSTOMER
TYPE EXTERNAL OVERALL
Citizen 199 85.78%
Business 11 4.74%
Government 12 5.17%
Did not specify 10 4.31%
STRONGLY NOT
DISAGREE DISAGREE APPLICABLE RESPONSES OVERALL
9 14 0 232 87.00%
STRONGLY NOT
DISAGREE DISAGREE APPLICABLE RESPONSES OVERALL
15 26 0 232 74.00%
11 23 0 232 76.00%
11 27 0 232 75.00%
16 31 0 232 71.00%
17 41 0 232 65.00%
14 19 0 232 81.00%
1 1 0 16 75.00%
17 34 1 232 68.00%
102 202 1 1640 73.00%

HCES Online Report Generator (Updated 06-07-2023)

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HCES Online Report Generator (Updated 06-07-2023)

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Tab No.

Tab Title Description

Tab 3 DATA 1 Used to Encode Respondents' Demographic Information

Tab 4 DATA 2 Used to Encode Respondents' answers to the questionnaire

Tab 6 Summary Demographics Analysis and Visualization of demographics of the respondents

1. For submissions to HFDB, please do not modify this tool including

1. Autogenerated. No need to revise/edit

1. Autogenerated. No need to revise/edit

Total number of respondents required Q1 Target Q2 Target Q3 Target

No. of Completed Transactions

March April May June July August September

d, so health facilities may go beyond the minimum number of respondents

Total Number of Number of Responses Confidence

Level of Education Rel

1-3x a year 4-6x a year 7-11x a year >12x a year No Answer

Overall Responsiveness 3.72 SATISFACTORY Culture of Respon

Indicator No. 5 22.41% 6%

POOR FAIR SATISFACTORY

OR FAIR SATISFACTORY OUTSTANDING POOR FAIR SATISFACTORY OUTSTANDING

lture of Responsiveness Overall Responsiveness

OR FAIR SATISFACTORY OUTSTANDING POOR FAIR SATISFACTORY OUTSTANDING

OR FAIR SATISFACTORY OUTSTANDING POOR FAIR SATISFACTORY OUTSTANDING

Appropriate Infrastructure and Processes

Reasonable Time Spent

0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1

Client Engagement and Empowerment

Addressed Needs Sufficiently

0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1

Responsiveness of Hospital Staff

BREAKDOWN OF THE RESULTS PER SERVICE QUALITY DIMENSION

STRONGLY AGREE NOR

External Services Total 232 1,584

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