Complaint No.: 1 x PORT Location :, FAS REPO! Date: 16 fpr cose report [_] NEW SERVICE . CC No. ‘CHANNEL PARTNER END-USER) [Name : Bl Marketing and Services Pvt. Ltd., | Name: M[\ MRE Cymi ten ‘Address: A-21, Ill Phase, TVK Ind Estate, Guindy, | Address Chennai-600 032, Tel: +91-44-4630 5555 Arrdtoronam » ‘Web: www.bigroup. in, Phone: _CP/ Phone : aq bof, = Ca cla a "Gin Invoice details:- Nature of Complain® Date Of Commissioning? | Rory? Before i Date of Failure : Inlet Pressure, Kg/cm2 a OUTLET PRESSURE kg/em2_/p - a4 CnP— | PRODUCT DETALS 7) lp — 0-9. A-P-A-B— WORE &_pasnge PRODUCT NO. PRODUCT TYPE. MOTOR TYPE. ‘APPLICATION TYPE. [R-b2t gp) mam Teanbfor 1Object 2.Failed +3.Serial No. 4.Prod 5.Prod. 6.Pumped 7.Liquid 8.Motor P7M/E | Product | (Only Electric Date Place! ‘Liquid. Temp. Current No. Device) YriWeek Country pp |Trolia | water | Norewd)| 20 bu p K, OBSERVATIONS: | 1 1 1 Pre alove ite for LL Moloe Bie a 2 Seo beobit? tale eat # Pwnp! 3 Lov tt-thad] of thedinin B. ANALYSIS : 0D Otherniye Purp!) 2 HE OW We 9 Aref Chel ‘ty pimp) Lido Wo foo a a Cheresad puapee hs a handy tered we. cto rode “fro. pump 14 +Pon chou, the | G BaPRs Igy Ey Bir pargis aos pat CST were Are ae No lewoge evr ; et ie atkn “eo tens S006 pee . Boqeineel seat F — |}: Beatty dhordor = Das Qiemccig, Ting ZNOS | Sp Nootening retsine <1" | & = ays service Ereoeg ag clients Engihedr Sm SATs a see costae 1. P= Pumps m= ectric Bevis. ’ 2. Product no. for the product which has failed, for e.g., SP 27-11, 11kw motor with thrust bearing failure, state part no. of motor (8 digit No.). 3. 10 digit serial no. for electrical device only. 4. Production Date (e.g. 0425, 5528) - See name plate and write 5. Where is the product produced? See nameplate for country code (e.g. AE, DK) 6. What is the pumped liquid 7. Temperature of pumped liquid 8. Actual Motor current at duty point (refer name plate details) ‘A. Observations - site condition during attending the site- what parts have failed, high current consumption, noise, low head developed, pump not in running condition etc. 8. Analysis - Detailed analysis of failure (why failure occurred) C. Action taken - whether the problem rectified at site or not. D. Action to be taken - Spares needed, System to be modified etc. E. Remarks: Please give complete list of spares replaced/to be replaced, Indicate FOC/Chargeable etc. PLEASE STOCK ADEQUATE SPARES FOR QUICK SERVICE AND PUMP RECTIFICATION F: -CLOSUSER REMARKS DATE: Service Engineer's signature Name :