Professional Documents
Culture Documents
Stress
Stress
Management
Program
Submitted by:
Lucelle M. Lumbres, RN
Introduction
Stress at work is the reaction people may have to pressures and demands at work that are out of line with their skills and knowledge and
make it difficult for them to handle. Stress can arise in a variety of work environments, but it frequently gets worse when staff members
believe they have little control over work procedures and little support from managers and peers. Stress and pressure are frequently
confused, and this can occasionally be used as an excuse for poor management techniques. Because of the demands of the modern
workplace, pressure at work is inevitable. Depending on the circumstances and individual traits, pressure that a person deems appropriate
may even help keep employees motivated, aware, and capable of working and learning. Stress, however, results when that pressure gets
too great or becomes uncontrollable in some other way. Both employee health and company performance can be negatively impacted by
stress.
Poor organization of work and the way in which we design jobs and working arrangements, as well as how we manage them, may lead to
stress. For instance, lack of control over workplace processes, poor management, unsatisfactory working conditions or a lack of support
from colleagues and supervisors.
Workers will be less likely to suffer from occupational stress if the demands and pressures of work are proportionate to their skills and
abilities, they can exercise control over their tasks and how they perform them, support is provided by supervisors and colleagues as well
as participation in decisions that concern their jobs.
Even before the pandemic, working conditions have always been a challenge for healthcare workers. There are often aspects of
healthcare work that involve:
Care for those who are ill in an intense and emotional environment.
Exposure to human suffering and death
Pressures from relationships with the patient, family members, and employers
Working conditions with risk for hazardous exposures & other contagious infectious diseases, hazardous medications
Long hours of work, often unpredictably scheduled. This often has to do with as needed schedules, unexpected double shifts and
unpredictable intensity of work on call
Administrative burdens and no control over schedules
In view of the lack of staff and a shortage of essential protective equipment for healthcare workers, there has been an increase in
workload. This led to increasing anxiety and the risk of personal harm. Some healthcare workers report symptoms consistent with post-
traumatic stress disorder related to the pandemic.
In moving towards a more robust and equitable healthcare system, there is a need for cooperation between policymakers, health
care institutions as well as other stakeholders in order to prioritize the quality of workers' lives and their productivity.
Objective
A stress management program is designed to: