Luna b9m

SELECTIC
SELECTICBOLERO
LUNA B B
(B90/B70/B50/B30)
(B9/B7/B5/B3)
User Guide
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This user guide is valid for:
Wireless models CE mark applied

Selectic Luna B9-M 2017
Selectic Luna B9-P 2017
Selectic Luna B9-SP 2017
Selectic Luna B7-P 2017

YOUR HEARING AID DETAILS
If no box is checked and you do not know the

model of your hearing aid, please ask your hearing
care professional.
Model Battery size

c Selectic Luna B-M 312
c Selectic Luna B-P 13
c Selectic Luna B-SP 13
Earpiece
c Dome or SlimTip
c Classic earmold
Your hearing care professional:
3
Your hearing aids have been developed by
Sonova – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of

research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benefits, simply
contact your hearing care professional.

CONTENTS
Your hearing aid

1. Quick guide 6
2. Parts of the hearing aid 8
Using the hearing aid
3. Left & right hearing aid markings 10
4. On/Off 11
5. Batteries 12
6. Putting on the hearing aid 14
7. Removing the hearing aid 16
8. Push button 18
9. Volume control 19
Further Information
10. Care and maintenance 20
11. Wireless accessories 23
12. Service and warranty 26
13. Compliance information 28
14. Information and description of symbols 30
15. Troubleshooting 34
16. Important safety information 36
5
1. QUICK GUIDE
Left & right hearing aid markings
Blue marking for left

hearing aid.
Red marking for right

hearing aid.
Selectic Luna B-M Selectic Luna B-P, B-SP
Changing batteries
Selectic Luna B-P, B-SP

Selectic Luna B-M
1 2 3
Remove the Open the Place battery in the
sticker from the battery door. battery door with the
new battery “+” symbol facing
and wait two upwards.
minutes.
6
On/Off
On Off
Push button
The push button on your hearing

aid can have various functions.
Volume control
Selectic Luna B-P and B-SP only:

To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
7
2. PARTS OF THE HEARING AID
The pictures below show the models described in this user

guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.
Possible earpieces for all models
Dome SlimTip Classic earmold
8
Selectic Luna B-M
Push button
Tube
Battery door
Earpiece: Dome Anchor

(detachable)
Selectic Luna B-P and B-SP
Hook / sound output

Push button
Volume control
Battery door
Classic earmold
(detachable)
9
3. LEFT & RIGHT HEARING AID MARKINGS
There is a red or blue marking to tell you if it is a left

or a right hearing aid.
Blue marking
for left
hearing aid.
Red marking
for right
Selectic Luna B-M Selectic Luna B-P, B-SP hearing aid.
10
4. ON/OFF
The battery door is also the on/off switch.
1
Closed battery door =
hearing aid is on
2
Open battery door =
hearing aid is off
When you switch on the hearing aid you may hear

a start-up melody.
11
5. BATTERIES
Selectic Luna B-P, B-SP

Selectic Luna B-M
1 2 3
Remove the Open the Place battery in the
sticker from battery door. battery door with the
the new “+” symbol facing
battery and upwards.
wait two
minutes.
If it is difficult to close the battery door: Check that

the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
12
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (312 or 13) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Checking the following table.
Model Zinc air Color IEC ANSI

battery marking on code code
size package
Selectic Luna
B-M 312 brown PR41 7002ZD
B-P, B-SP 13 orange PR48 7000ZD
Please ensure you use the correct type of battery in

your hearing aids (zinc-air). Please also read chapter
16.2 for further information on product safety.
13
6. PUTTING ON THE HEARING AID
6.1 Putting on the hearing aid with classic earmold
1
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
2
Place the hearing aid behind
your ear.
3
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
14
6.2 Putting on the hearing aid with dome or SlimTip
1
Place the hearing aid behind
your ear.
2
Insert the earpiece into your
ear canal.
3
If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.
15
7. REMOVING THE HEARING AID
7.1 Removing the hearing aid with classic earmold
1
Lift the hearing aid above the
upper part of your ear.
2
Grasp the earmold in your ear
and gently remove it.
Please try to avoid gripping the tube to remove the

hearing aid.
16
7.2 Removing the hearing aid with dome or SlimTip
1
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, your earpiece can remain in your

ear canal when removing the hearing aid from the
ear. In the unlikely case that the earpiece does get
stuck in your ear canal, it is strongly recommended
to see a medical specialist for safe removal.
17
8. PUSH BUTTON
The push button on your

hearing aid can have
various functions or is
not active. This depends
on the programming of
the hearing aid, which is
indicated in your
individual “Hearing aid
instructions”.
18
9. VOLUME CONTROL
Selectic Luna B-M and

B-SP only:
To increase the volume,
press the volume control
upwards. To decrease the
volume, press the volume
control downwards.
The volume control can
be disabled by the hearing
care professional.
19
10. CARE AND MAINTENANCE
Diligent and routine care of your hearing aid contributes

to outstanding performance and a long service life.
Please use the following specifications as a guideline. For

further information regarding product safety, see
chapter 16.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.
20
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Hearing aids with the design-integrated Roger

receiver are also water resistant.
Hearing aids with an audio shoe and Roger X

receiver are not water resistant.
Use of your hearing aid around water can restrict

air flow to the batteries causing it to stop working.
Should your hearing aid stop working after coming
into contact with water, refer to the
troubleshooting steps in chapter 15.
21
Daily
Inspect the earpiece and tube for earwax and moisture
deposits. Clean the surfaces with a lint-free cloth or use
the small brush provided in the hearing aid hard case.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your hearing aid. It is not
recommended to rinse these parts with water, risk for
lodging in the tube. If you need to clean your hearing aid
intensively, ask your hearing care professional for advice
and information on filters or drying capsules.
Weekly
Clean the earpiece with a soft, damp cloth or with a
special cleaning cloth for hearing aids. For further
maintenance or cleaning instructions, please see your
hearing care professional.
Monthly
Inspect your hearing tube for color changes, hardening, or
cracks. In the case of such changes, the hearing tube has
to be replaced. Please see your hearing care professional.
22
11. WIRELESS ACCESSORIES
11.1 Connecting to audio sources and remote control
A range of compatible accessories are available for you to

use with your hearing aid.
RemoteMic***
Cell phone
streaming device* MP3 Player/

EasyCall II Audio source**
with cell phone
PilotOne II
remote control
DECT II phone
TVLink II connected to TV
* The ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They also have
basic remote control functionalities. For advanced control they can be used with the
RemoteControl App.
** Audio sources (e.g. MP3 Player, computer, laptop, tablet) can be connected to the streaming
device via Bluetooth or audio cable.
*** Clipped onto the speaker’s clothing for better understanding over distance.
23
11.2 Communication in noise and over distance
The Roger portfolio provides an outstanding microphone

performance to help you better understand in noise and
over distance. With Roger you can benefit from:
• understanding every word in a noisy situation e.g.
restaurants, public areas and over distance
• discreet design
• speech transmission directly to your hearing aids with
attached receiver or via your body-worn receiver
24
Behind-the-ear receiver option
Microphone*
Body-worn receiver option
* Some Roger microphones also support input from audio

sources via Bluetooth® or cable.
Bluetooth® is a registered trademark owned by the

Bluetooth SIG, Inc.
25
12. SERVICE AND WARRANTY
Local warranty
Please ask the hearing care professional, where you
purchased your hearing aid, about the terms of the
local warranty.
International warranty
Sonova AG offers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not
accessories such as batteries, tubes, earmolds and
external receivers. The warranty only comes into
force if a proof of purchase is shown.
The international warranty does not affect any legal

rights that you might have under applicable national
legislation governing sale of consumer goods.
26
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their office.
Serial number Authorized hearing care

(left side): professional (stamp/signature):
Serial number
(right side):
Date of purchase:
27
13. COMPLIANCE INFORMATION
Europe:
Declaration of Conformity
Hereby Sonova AG declares that this product meets the
requirements of the Medical Devices Directive 93/42/EEC as well
as the Radio Equipment Directive 2014/53/EU. The full text of
the EU Declaration of Conformity can be obtained from the
manufacturer or the local Phonak representative whose
address can be taken from the list on www.phonak.com
(Phonak worldwide locations).
28
Radio information of your wireless hearing aid
Antenna type Integrated ferrite coil

antenna (inductive)
Operation frequency 10.6 MHz
Occupied bandwidth approx. 500 kHz
(99% BW)
Modulation DQPSK
Channel Single channel radio
Operating range 18 cm (7”)
Use case Streaming of audio or
command signal to
receiving hearing aid on
the other ear
Magnetic field strength –4 dBµA/m
@1m
29
14. INFORMATION AND DESCRIPTION
OF SYMBOLS
With the CE symbol, Sonova AG confirms that

this product – including accessories – meets the
requirements of the Medical Devices Directive
93/42/EEC as well as the Radio Equipment
Directive 2014/53/EU. The numbers after the
CE symbol correspond to the code of certified
institutions that were consulted under the
above-mentioned directives.
This symbol indicates that the products

described in these user instructions adhere to
the requirements for an applied part of Type B
of EN 60601-1. The surface of the hearing aid is
specified as an applied part of Type B.
Indicates the medical device manufacturer, as

defined in EU Directive 93/42/EEC.
30
During transportation keep dry.
This symbol indicates that it is important for

the user to read and take into account the
relevant information in these user guides.
This symbol indicates that it is important for

the user to pay attention to the relevant
warning notices in these user guides.
Important information for handling and

product safety.
31
Operating The product is designed such that it functions
conditions
without problems or restrictions if used as
intended, unless otherwise noted in these user
guides. The hearing aids are classified IP68 (depth
of 1 meter for 60 minutes) and designed to be
used in all daily life situations. Therefore you do
not have to worry about getting the hearing
aids exposed to a rain shower or sweat. However,
the hearing aid is not intended to be used in
water activities that includes chlorinated water,
soap, salt water or other liquids with a
chemical content.
Indicates the manufacturer’s serial number so that

a specific medical device can be identified.
Indicates the manufacturer’s catalogue number so

that the medical device can be identified.
32
Temperature during transportation
and storage: –20° to +60° Celsius
(–4° to +140° Fahrenheit).
Humidity during transportation: Up to 90%

(non condensing).
Humidity during storage: 0% to 70%, if not in
use. See instruction in chapter 16.2 regarding
drying the hearing aid after use.
Atmospheric pressure: 200 hPA to 1500 hPa
The symbol with the crossed-out garbage bin

is to make you aware that this hearing aid
may not be thrown away as normal
household waste. Please dispose of old or
unused hearing aids, at waste disposal sites
intended for electronic waste, or give your
hearing aid to your hearing care professional
for disposal. Proper disposal protects the
environment and health.
33
15. TROUBLESHOOTING
Problem Causes
Hearing aid not functioning Dead battery
Blocked speaker/earpiece
Battery not inserted correctly
Hearing aid switched off
Hearing aid whistles Hearing aid not inserted correctly

Earwax in ear canal
Hearing aid not loud enough Volume too loud

or distorted Low battery
Speaker/earpiece blocked
Volume too low
Physical hearing condition
has changed
Hearing aid plays two beeps Indication for low battery
Hearing aid switches on & off Moisture on battery or

(intermittent) hearing aid
If the problem persists, contact you hearing care

professional for assistance
34
What to do
Change battery (chapter 1 + 5)
Clean speaker opening/earpiece
Insert battery correctly (chapter 1 + 5)
Switch hearing aid on by completely closing the battery door
(chapter 4)
Insert hearing aid correctly (chapter 6)
Contact your ENT/GP or hearing care professional
Decrease volume (chapter 8 + 9)

Change battery (chapter 1 + 5)
Clean speaker opening/earpiece
Turn volume up if volume control available (chapter 8 + 9)
Contact you hearing care professional
Change battery within the next 30 minutes (chapter 1 + 5)
Wipe battery and hearing aid with dry cloth
35
16. IMPORTANT SAFETY INFORMATION
Please read the information on the following pages before

using your hearing aid.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does not
permit a user to attain full benefit from it. The use of a
hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
36
16.1 Hazard warnings
The intended use of are not permitted. Such

hearing aids is to amplify changes may damage your
and transmit sound to the ear or the hearing aid.
ears and hereby
compensate for impaired Do not use the hearing
hearing. The hearing aids aids in explosive areas
(specially programmed for (mines or industrial areas
each hearing loss) must with danger of explosions,
only be used by the oxygen rich environments
intended person. They or areas where flammable
should not be used by any anesthetics are handled).
other person as they could
damage hearing. Hearing aid batteries are
toxic if they are swallowed!
Changes or modifications Keep out of reach of
to the hearing aid that children, individuals with
were not explicitly cognitive impairment, and
approved by Sonova AG pets. If batteries are
swallowed, consult your
physician immediately!
37
If you feel pain in or that warning signals or
behind your ear, if it is noises coming from
inflamed or if skin behind, e. g. cars, are
irritation and accelerated partially or entirely
accumulations of earwax suppressed.
occur, please check with
your hearing care This hearing aid is not for
professional or physician. children below 36 months.
It contains small parts that
In very rare cases, the can cause choking, if
dome can remain in your swallowed by children.
ear canal when removing Keep out of reach of
the hearing tube from the children, individuals with
ear. In the unlikely case cognitive impairment, and
that the dome does get pets. If swallowed, consult
stuck in your ear canal, it is a physician or hospital
strongly recommended to immediately.
see a physician for safe
removal. o not make a wire
D
connection from your
Hearing programs in the hearing aid to any external
directional microphone audio sources like radio
mode reduce background etc. That could cause
noises. Please be aware injuries on your body
(electric shock).
38
The following is only • If using a Sonova AG/
applicable for persons with Phonak AG manufactured
active implantable medical wireless accessory, consult
devices (i.e. pacemakers, the chapter “Important
defibrillators, etc.): safety information” in your
• Keep the wireless hearing wireless accessory user
aid at least 15 cm guide.
(6 inches) away from the
active implant. If you earing aids should not be
H
experience any interference, fitted with domes / wax
do not use the wireless protection systems when
hearing aids and contact used by clients with
the manufacturer of the perforated eardrums,
active implant. Please, note inflamed ear canals or
that interference can also otherwise exposed middle
be caused by power lines, ear cavities. In these cases,
electrostatic discharge, we recommend the use of
airport metal detectors etc. a custom earpiece. In the
• Keep magnets (i.e. battery unlikely case that any part
handling tool, EasyPhone of this product should
magnet, etc.) at least remain in the ear canal, it
15 cm (6 inches) away is strongly recommended
from the active implant. to see a medical specialist
for safe removal.
39
16.2 Information on product safety
Selectic hearing aids are Never wash the

water resistant and not microphone inputs. Doing
waterproof. They are so could cause it to lose its
designed to withstand special acoustic features.
normal activities and
occasional accidental Protect your hearing aid
exposure to extreme from heat (never leave near
conditions. Never immerse a window or in the car).
your hearing aid in water! Never use a microwave or
Selectic hearing aids are not other heating devices to
specifically designed for dry your hearing aid. Ask
extended periods of water your hearing care
submersion on a continual professional about suitable
basis, that is worn in drying methods.
activities such as swimming
or bathing. Always remove T he dome should be
your hearing aid before changed every three
these activities, as the months or when it
hearing aid contains becomes stiff or brittle.
sensitive electronic parts. This is to prevent the dome
from detaching from the
40
tube spout during insertion Always use new batteries
into or removal from the for your hearing aid. In
ear. case a battery is leaking,
replace it immediately with
When you are not using a new one to avoid any
your hearing aid, leave the skin irritation. You can
battery door open so that return used batteries
any moisture can to your hearing care
evaporate. Make sure that professional.
you always completely dry
your hearing aid after use. The batteries used in these
Store the hearing aid in a hearing aids should not
safe, dry and clean place. exceed 1.5 Volts. Please do
not use silver-zinc or Li-ion
Do not drop your hearing (lithium-ion) rechargeable
aid! Dropping onto a hard batteries as these may
surface can damage your cause severe damage to
hearing aid. your hearing aids. The table
in chapter 5 explains
exactly which type of
battery your particular
hearing aids require.
41
Remove the battery if etc.). If X-ray is used at all,
you are not using your it will be in very low doses,
hearing aid for a long and will not affect the
period of time. hearing aids.
Special medical or dental Do not use your hearing

examination including aid in areas where
radiation described below, electronic equipment
may adversely affect the is prohibited.
correct functioning of your
hearing aids. Remove and
keep them outside the
examination room/area
before undergoing:
• Medical or dental
examination with X-ray
(also CT scan).
• Medical examinations with
MRI/NMRI scans, generating
magnetic fields.
Hearing aids don’t need to
be removed when passing
security gates (airports
42
NOTES
43
Your hearing care professional:
029-0489-02/V2.00/2017-06/FO © 2017 Sonova AG All rights reserved
Manufacturer:
Sonova AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland

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SELECTIC

Downloaded from www.Manualslib.com manuals search engine

Wireless models CE mark applied

Downloaded from www.Manualslib.com manuals search engine

If no box is checked and you do not know the

Model Battery size

Your hearing care professional:

These premium products are the result of decades of

Downloaded from www.Manualslib.com manuals search engine

Your hearing aid

Left & right hearing aid markings

Blue marking for left

Red marking for right

Selectic Luna B-P, B-SP

The push button on your hearing

Selectic Luna B-P and B-SP only:

The pictures below show the models described in this user

Possible earpieces for all models

Dome SlimTip Classic earmold

Earpiece: Dome Anchor

Selectic Luna B-P and B-SP

Hook / sound output

There is a red or blue marking to tell you if it is a left

The battery door is also the on/off switch.

When you switch on the hearing aid you may hear

Selectic Luna B-P, B-SP

If it is difficult to close the battery door: Check that

Model Zinc air Color IEC ANSI

Please ensure you use the correct type of battery in

6.1 Putting on the hearing aid with classic earmold

7.1 Removing the hearing aid with classic earmold

Please try to avoid gripping the tube to remove the

In very rare cases, your earpiece can remain in your

The push button on your

Selectic Luna B-M and

Diligent and routine care of your hearing aid contributes

Please use the following specifications as a guideline. For

Hearing aids with the design-integrated Roger

Hearing aids with an audio shoe and Roger X

Use of your hearing aid around water can restrict

11.1 Connecting to audio sources and remote control

A range of compatible accessories are available for you to

streaming device* MP3 Player/

The Roger portfolio provides an outstanding microphone

Body-worn receiver option

* Some Roger microphones also support input from audio

Bluetooth® is a registered trademark owned by the

The international warranty does not affect any legal

Serial number Authorized hearing care

Antenna type Integrated ferrite coil

With the CE symbol, Sonova AG confirms that

This symbol indicates that the products

Indicates the medical device manufacturer, as

This symbol indicates that it is important for

This symbol indicates that it is important for

Important information for handling and

Indicates the manufacturer’s serial number so that

Indicates the manufacturer’s catalogue number so