Stakeholder in PMP

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What is a stakeholder in PMP?
In Project Management, a stakeholder is an individual or group who has an interest in or is
impacted by a project and its outcome. Stakeholders can be internal or external to the
organization, and their interests may be positive or negative. They may include project team
members, customers, end-users, management, stakeholders, suppliers, and even the general
public.
The role of stakeholders in a project can range from providing requirements and support to
being a decision maker or project sponsor. It's important to identify stakeholders early in the
project, understand their interests and needs, and involve them in decision-making processes
in order to ensure their support and minimize any potential negative impacts.
In PMP (Project Management Professional) certification, stakeholder management is one of
the ten knowledge areas covered in the PMBOK (Project Management Body of Knowledge)
Guide and is considered a critical aspect of successful project delivery.
Who can be a stakeholder in the project?
A stakeholder in a project can be anyone who has a vested interest in the project and its
outcome. Some common examples of stakeholders in a project include:
1. Project sponsor or champion: the person or organization that provides the funding and support
for the project
2. Project manager: responsible for overseeing the project from start to finish
3. Project team: the individuals responsible for completing the work of the project
4. Customers: those who will use or benefit from the project's deliverables
5. End-users: those who will ultimately use the project's final product or service
6. Management: executives, directors, and managers who may be impacted by the project's
outcome or provide decision-making support
7. Suppliers: companies or individuals who provide goods or services to the project
8. Regulators or government agencies: organizations that oversee the project and ensure
compliance with laws and regulations
9. Community or general public: those who may be impacted by the project or have an interest
in its outcome
It's important to identify all stakeholders in a project, understand their interests, and involve
them in decision-making processes to ensure their support and minimize potential negative
impacts.

How do we identify stakeholder in PMP?

There are several techniques for identifying stakeholders in a project, including:
1. Stakeholder analysis: This involves mapping out the stakeholders and their interests and level
of influence on the project. This helps to prioritize the stakeholders and understand their
impact on the project.
2. Brainstorming: This involves holding a meeting with project team members and key
stakeholders to identify all potential stakeholders and their interests.
3. Document analysis: This involves reviewing project-related documents such as contracts,
project charter, and previous project reports to identify stakeholders.
4. Interpersonal communication: This involves speaking directly with individuals who may have
an interest in the project, such as customers, end-users, and suppliers, to identify and
understand their needs and concerns.
Once stakeholders have been identified, it's important to classify them into categories, such as
internal or external, supportive or resistant, high-interest or low-interest, etc., in order to
prioritize engagement and communication efforts.
In PMP, stakeholder identification is considered an important step in the project initiation
process, and it is important to monitor and manage stakeholder engagement throughout the
project lifecycle continuously.

What is the Sequence of Stakeholder Idenitifcaiton?

  Talk to Sponsor as he is the #1 Stakeholder, about other stakeholder
 Look at the Project charter for key stakeholder
 have a focus group of Stakeholder to identify other stakeholders
 Have a workshop to identify other stakeholder
 Use brainstorming and other techniques to identify them
 Use Business document (Business case and benefits management plan to identify stakeholder)
 Use document analysis to leverage past lesson learned register and other document to identify
stakeholder
 USE EEF prompt like to PESTLE to identify stakeholder
Once you identify them put them in stakeholder register.

What is stakeholder register?

A stakeholder register is a document that lists all identified stakeholders for a project and
includes information about each stakeholder's interests, level of influence, and level of
engagement. It is used to help manage stakeholder relationships and to ensure that all
stakeholders are properly engaged and their needs are addressed.
Typically, a stakeholder register includes the following information:
1. Stakeholder name: The name of the stakeholder, including their title and organization.
2. Stakeholder classification: The classification of the stakeholder based on their level of
interest, level of influence, and level of engagement.
3. Stakeholder requirements: The requirements and expectations of the stakeholder with regards
to the project.
4. Stakeholder impact: The potential impact of the stakeholder on the project and its outcome.
5. Stakeholder communication needs: The communication needs of the stakeholder, such as the
frequency and method of communication.
6. Stakeholder management strategies: The strategies for managing the stakeholder relationship
and ensuring their needs are addressed.
The stakeholder register is a useful tool for project managers to manage stakeholder
engagement and to ensure that all stakeholders are properly informed and their needs are
addressed throughout the project lifecycle. In PMP, the stakeholder register is considered a
best practice for effective stakeholder management.
what is stakeholder engagement plan?

A stakeholder engagement plan is a document that outlines the strategies and tactics for
engaging and communicating with stakeholders throughout a project. It is used to ensure that
stakeholders are properly informed, their needs are addressed, and their support is
maintained.
A stakeholder engagement plan typically includes the following elements:
1. Stakeholder analysis: A description of the stakeholders, their interests, and their level of
influence on the project.
2. Communication needs: A description of the communication needs of each stakeholder group,
including the frequency and method of communication.
3. Communication plan: A plan for how and when communication will occur with each
stakeholder group, including regular status updates, project review meetings, and feedback
sessions.
4. Issues management plan: A plan for managing stakeholder concerns and conflicts, including
strategies for resolving conflicts and mitigating risks.
5. Stakeholder management strategies: The strategies for managing the relationship with each
stakeholder, including strategies for maintaining their support and addressing their needs.
The stakeholder engagement plan is a critical component of stakeholder management in PMP
and is considered a best practice for ensuring effective communication and stakeholder
engagement throughout the project lifecycle. By having a well-defined stakeholder
engagement plan, project managers can ensure that all stakeholders are properly informed,
their needs are addressed, and their support is maintained, which helps to increase the
chances of project success.
what is difference between communication and stakeholder plan in pmp

In PMP, a communication plan and a stakeholder engagement plan are two distinct but
related components of project management.
A communication plan outlines the methods, frequency, and channels of communication that
will be used to keep project stakeholders informed and engaged. It includes information on
who needs to be communicated with, what information needs to be communicated, and how
and when the communication will take place.
A stakeholder engagement plan, on the other hand, focuses on the strategies and tactics for
managing stakeholder relationships and ensuring that their needs are addressed and
expectations are met. It includes information on stakeholder analysis, communication needs,
stakeholder management strategies, and issues management plan.
In summary, a communication plan focuses on the "what" and "how" of project
communication, while a stakeholder engagement plan focuses on the "who" and "why" of
stakeholder management and engagement. Both are important components of project
management and are used to ensure effective communication and stakeholder engagement
throughout the project lifecycle in PMP.

What is difference between stakeholder plan and stakeholder register?

In PMP, a stakeholder plan and a stakeholder register are two different but related
components of project management.
A stakeholder plan is a document that outlines the strategies and tactics for engaging and
communicating with stakeholders throughout a project. It includes information on
stakeholder analysis, communication needs, stakeholder management strategies, and issues
management plan. The stakeholder plan is a key component of stakeholder management and
is used to ensure that stakeholders are properly informed, their needs are addressed, and their
support is maintained.
A stakeholder register, on the other hand, is a document that lists all identified stakeholders
for a project and includes information about each stakeholder's interests, level of influence,
and level of engagement. The stakeholder register is used to help manage stakeholder
relationships and to ensure that all stakeholders are properly engaged and their needs are
addressed.
In summary, a stakeholder plan focuses on the strategies and tactics for engaging and
communicating with stakeholders, while a stakeholder register focuses on the identification
and categorization of stakeholders. Both are important components of stakeholder
management in PMP and are used to ensure effective communication and stakeholder
engagement throughout the project lifecycle.

What are the different tools used in Stakeholder engagement in PMP to prioritize
stakeholders?
In PMP, there are several tools and techniques that can be used to prioritize stakeholders and
ensure effective stakeholder engagement. Some of the most commonly used tools include:
1. Stakeholder Power/Interest Matrix: This tool is used to assess the level of power and interest
of each stakeholder and to prioritize engagement with them accordingly. Stakeholders are
plotted on a grid with "power" on one axis and "interest" on the other axis, and then
prioritized based on their position within the matrix.
2. Stakeholder Influence and Impact Assessment: This tool is used to assess the level of
influence and impact that each stakeholder has on the project and to prioritize engagement
with them accordingly. Stakeholders are categorized based on their level of influence and
impact, and then prioritized based on their level of influence and impact.
3. Stakeholder Salience Model: This tool is used to assess the relative importance of
stakeholders based on their level of power, urgency, and legitimacy. Stakeholders are
prioritized based on their salience, or level of importance, and engagement strategies are
developed accordingly.
4. Force Field Analysis: This tool is used to analyze the forces that are driving and restraining
stakeholder engagement and to identify strategies for increasing stakeholder support. The tool
considers both the forces for and against stakeholder engagement, and helps project managers
to develop strategies for managing the relationship with stakeholders.
By using these tools, project managers in PMP can effectively prioritize stakeholders, engage
with them effectively, and manage stakeholder relationships throughout the project lifecycle.
The use of these tools is considered a best practice for effective stakeholder management in
PMP.

What happens in stakeholder topics in pmp in initiation, planning, execution,

monitoring and control, and closing?

In PMP, stakeholder management is an important aspect of project management that takes

place throughout the project lifecycle, from initiation to closing. Here is a high-level
overview of what happens with stakeholder topics in each of the five phases of the project
lifecycle:
1. Initiation: During the initiation phase, stakeholders are identified and their interests and level
of engagement are assessed. A stakeholder register is created and the communication and
stakeholder engagement plan are developed.
2. Planning: During the planning phase, stakeholder management strategies are developed based
on the results of the stakeholder analysis. The communication and stakeholder engagement
plan are refined and the project team is made aware of their stakeholder engagement
responsibilities.
3. Execution: During the execution phase, the communication and stakeholder engagement plan
is implemented and stakeholders are kept informed and engaged throughout the project. The
stakeholder register is updated as needed to reflect changes in stakeholder engagement.
4. Monitoring and Control: During the monitoring and control phase, the communication and
stakeholder engagement plan is monitored and updated as needed. Issues related to
stakeholder engagement are identified and addressed, and stakeholder engagement is
regularly reviewed to ensure that stakeholders' needs are being met and their support is
maintained.
5. Closing: During the closing phase, stakeholder engagement activities are closed out, and the
stakeholder register is archived for future reference. The results of the stakeholder
engagement activities are reviewed and lessons learned are documented for future projects.
In each of these phases, effective stakeholder management and engagement is critical to the
success of the project. By using best practices for stakeholder management and by
implementing a robust communication and stakeholder engagement plan, project managers in
PMP can ensure that stakeholders are properly informed, their needs are addressed, and their
support is maintained throughout the project lifecycle.

A new stakeholder is identified during execution. What will be updated first?

If a new stakeholder is identified during the execution phase of a project, several updates will
likely be made to ensure effective stakeholder management and engagement. Here's what
would typically be updated:
1. Stakeholder Register: The stakeholder register would be updated to include the new
stakeholder, along with their interests, level of influence, and level of engagement.
2. Communication and Stakeholder Engagement Plan: The communication and stakeholder
engagement plan would be updated to include strategies for engaging and communicating
with the new stakeholder.
3. Project Team Awareness: The project team would be made aware of the new stakeholder and
their engagement needs, and any necessary updates to their responsibilities would be made.
4. Issues Management Plan: The issues management plan would be updated to address any
potential issues related to the new stakeholder.
5. Risk Management Plan: The risk management plan would be updated to address any potential
risks related to the new stakeholder and their engagement.
By updating these key components of project management, project managers can ensure that
the new stakeholder is effectively managed and engaged, and that their needs are addressed
throughout the project. Effective stakeholder management is critical to the success of any
project, and by updating these components in a timely manner, project managers can ensure
that all stakeholders are properly informed and their support is maintained.

Do we need change request to update stakeholder register in PMP?

In PMP, the decision to update the stakeholder register typically requires a change request,
but this can vary depending on the organization and the specifics of the project. A change
request is a formal request to change one or more project documents or artifacts, such as the
stakeholder register.
When a new stakeholder is identified, updating the stakeholder register can have an impact
on the project, as it affects communication and engagement plans, the assignment of
responsibilities, and the management of risks and issues. As a result, updating the stakeholder
register is typically considered a change to the project, and a change request is required.
However, the specifics of the change request process can vary depending on the organization
and the project. Some organizations have formal change request processes that must be
followed, while others have more informal processes that allow for more flexible updates to
project artifacts.
Regardless of the specifics of the change request process, it is important to ensure that
updates to the stakeholder register are made in a controlled and transparent manner, and that
the impact of these updates on the project is understood and documented. By using a change
request process, project managers can ensure that updates to the stakeholder register are
properly managed and that the project remains on track.

A key stakeholder has left the organization, what will the project manager do first?

Suppose a key stakeholder has left the organization. In that case, the project manager must
take immediate action to assess the impact of their departure on the project and to ensure
effective stakeholder management. Here's what the project manager would typically do first:
1. Assess the impact: The project manager would assess the impact of the key stakeholder's
departure on the project, including any changes to the project timeline, budget, and scope, and
the impact on communication and engagement with other stakeholders.
2. Update the stakeholder register: The project manager would update the stakeholder register to
reflect the departure of the key stakeholder and any changes to their level of influence and
engagement.
3. Update the communication and stakeholder engagement plan: The project manager would
update the communication and stakeholder engagement plan to reflect the departure of the
key stakeholder and any changes to the strategies for engaging and communicating with other
stakeholders.
4. Notify the project team: The project manager would notify the project team of the departure
of the key stakeholder and any changes to their responsibilities and expectations.
5. Identify a replacement stakeholder: The project manager would identify a replacement
stakeholder, if necessary, to ensure that the project continues to have the necessary level of
engagement and support.
6. Update the issues and risk management plans: The project manager would update the issues
and risk management plans to address any potential issues or risks related to the departure of
the key stakeholder.
By taking these steps, the project manager can ensure that the impact of the departure of the
key stakeholder is minimized and that effective stakeholder management is maintained
throughout the project. Effective stakeholder management is critical to the success of any
project, and by responding quickly and effectively to the departure of a key stakeholder,
project managers can ensure that the project remains on track.

what is power intrest/impact matrix in pmp, and how can we use it

It is a tool used in project management to prioritize and plan the engagement with
stakeholders based on their level of interest and level of impact on the project. It provides a
visual representation of the stakeholders and their interests and helps to determine the level of
engagement and communication that is required for each stakeholder.
The matrix typically includes two axis:
 The horizontal axis represents the impact or influence the stakeholder has on the project.
 The vertical axis represents the stakeholder's level of interest or engagement in the project.
Based on this, stakeholders can be categorized into four quadrants:
1. High Impact/High Interest: Stakeholders in this quadrant have both a high level of impact and
a high level of interest in the project. They require frequent and proactive engagement to
manage their expectations and keep them informed of project progress.
2. High Impact/Low Interest: Stakeholders in this quadrant have a high level of impact on the
project but a low level of interest. They require minimal engagement and should be kept
informed of project progress as necessary.
3. Low Impact/High Interest: Stakeholders in this quadrant have a low level of impact on the
project but a high level of interest. They should be engaged and informed, but not at the
expense of engaging with high-impact stakeholders.
4. Low Impact/Low Interest: Stakeholders in this quadrant have a low level of impact and
interest in the project. They require minimal engagement and can be kept informed of project
progress as necessary.
The stakeholder engagement matrix can be used by project managers to prioritize
engagement and communication with stakeholders, to allocate resources effectively, and to
manage stakeholder expectations.
What is Stakeholder Engagement Matrix ?
The stakeholder engagement matrix is used to assess the current engagement level and the
desired level of engagement for each stakeholder. The matrix provides a visual representation
of the stakeholders and their interests and helps to determine the level of engagement and
communication that is required for each stakeholder. Based on this assessment, the project
manager can develop a stakeholder engagement plan to ensure that the appropriate level of
engagement and communication is maintained throughout the project lifecycle.

Difference between both Power/Intrest and Stakeholder Engagement matrix tool?

The Power-Interest and Stakeholder Engagement matrix are two separate tools used for
different purposes in project management.
The Power-Interest matrix is used to assess the level of influence and interest that
stakeholders have in the project. It helps to determine the level of engagement required for
each stakeholder.
The Stakeholder Engagement matrix, on the other hand, is used to assess the level of
engagement and communication required for each stakeholder based on their level of
influence and interest in the project. The matrix helps project managers develop an effective
stakeholder engagement plan and prioritize engagement activities based on the impact and
interest stakeholders have in the project.

5 hard questions of stakeholder topic for PMP?

Here are five challenging questions related to stakeholder management in PMP:

1. How would you prioritize stakeholder interests in a conflicting situation?
2. How would you handle a stakeholder refusing to engage with the project team?
3. How would you manage stakeholder expectations when the project scope changes
unexpectedly?
4. How would you handle a situation where a stakeholder's influence on the project changes
during the project lifecycle?
5. How would you communicate with a stakeholder who speaks a different language or is in a
different time zone?
These questions can test a project manager's ability to effectively manage stakeholder
expectations, navigate conflicting interests, and communicate effectively in a variety of
challenging situations. Answering these questions can demonstrate a project manager's
experience and knowledge in stakeholder management, as well as their ability to think
critically and creatively in the face of complex challenges.

the five questions in the form of multiple choice questions:

1. How would you prioritize stakeholder interests in a conflicting situation?
2. a. Based on their level of influence on the project
3. b. Based on their level of support for the project
4. c. Based on the urgency of their request
5. d. Based on a consensus among the stakeholders
Answer: a. Based on their level of influence on the project
Explanation: In a conflicting situation, the stakeholder with the highest level of influence on
the project should be prioritized. This is because the stakeholder with the most influence can
have the greatest impact on the project and its outcomes.
1. How would you handle a situation where a stakeholder refuses to engage with the project
team?
2. a. Ignore the stakeholder and move forward with the project
3. b. Escalate the situation to a higher level of management
4. c. Find alternative ways to engage with the stakeholder
5. d. Find a substitute stakeholder to represent their interests
Answer: c. Find alternative ways to engage with the stakeholder
Explanation: If a stakeholder refuses to engage with the project team, the project manager
should find alternative ways to engage with them. This could include changing the approach
or method of communication, finding a trusted intermediary to act as a liaison, or exploring
alternative methods of engagement. Ignoring the stakeholder or finding a substitute is not a
suitable solution, as it can result in missed opportunities or negative impacts on the project.
1. How would you manage stakeholder expectations when the project scope changes
unexpectedly?
 2. a. Keep the stakeholders informed of the changes and the reasons behind them
3. b. Ignore the changes and move forward with the original scope
4. c. Reduce the scope of the project to meet the original expectations
5. d. Increase the scope of the project to meet the changed expectations
Answer: a. Keep the stakeholders informed of the changes and the reasons behind them
Explanation: When the project scope changes unexpectedly, it is important to keep the
stakeholders informed of the changes and the reasons behind them. This can help to manage
their expectations and minimize any negative impacts on the project. Ignoring the changes,
reducing the scope, or increasing the scope can result in missed opportunities or negative
impacts on the project.
1. How would you handle a situation where a stakeholder's level of influence on the project
changes during the project lifecycle?
2. a. Ignore the changes and continue engaging with the stakeholder as before
3. b. Update the stakeholder register and adjust engagement strategies accordingly
4. c. Reduce engagement with the stakeholder
5. d. Escalate the situation to a higher level of management
Answer: b. Update the stakeholder register and adjust engagement strategies accordingly
Explanation: If a stakeholder's level of influence on the project changes during the project
lifecycle, it is important to update the stakeholder register and adjust engagement strategies
accordingly. This can help to ensure that the project continues to have the necessary level of
engagement and support and that the project remains on track. Ignoring the changes, reducing
engagement, or escalating the situation is not a suitable solution, as it can result in missed
opportunities or negative impacts on the project.
1. How would you communicate with a stakeholder who speaks a different language or is
located in a different time zone?
2. a. Hire a translator or interpreter
3. b. Use online translation tools
4. c. Use email or other asynchronous communication methods
5. d. Send a representative to meet with the stakeholder in person
Answer: d. Send a representative to meet with the stakeholder in person
Explanation: When communicating with a stakeholder who speaks a different language