Week 1 – MGMT182 [Introductory Class]

Project Scope, Quality

& Risk Management
Content
• Projects
• Project Management
• 5 Process Groups
• 10 Knowledge Areas
• Project Managers & Skills
• Business Acumen
• Business Case
• Project Charter
What is a Project?
• A project is temporary

PROJECT
endeavour.
• It has a defined TEMPORARY
beginning and end in
time.
• And a project is unique UNIQUE
to create
product/outcome/servi
ce and not a routine
operation.
(PMI, n.d, para. 1-2)
 Project management is
the application of:
• knowledge,
What is
• skills,
Project • tools, and techniques
Management? • project activities

to meet the project

requirements.
(PMI, n.d, para. 5)
Process Groups in PMI – Total of 5
Initiating
Process

Planning
Process

Executing
Process

Monitoring
&
Controlling
Process

Closing
Process

May appear as discrete processes but in practice may overlap or interact.*

INITIATION PROCESSES: These processes are required to launch a new
project.

PLANNING PROCESSES: These processes are related to defining planning the

projects cost resources time and cost. It also deals with how the project will
progress in terms of execution.

EXECUTING PROCESSES: These processes are where the actual work is

carried out in terms of project activities and are delivered as "deliverables".

MONITORING AND CONTROLLING PROCESSES: These processes cover a

variety of activities such as tracking reporting controlling or monitoring
project parameters performance and how the project progresses.

CLOSING PROCESSES: These are processes that are required to finalize or

complete a project.
 Project Integration Management

Project Scope Management

Project Schedule Management

Project Cost Management

Project Quality Management

10 Project Resource Management

Knowledge Project Communication Management

Areas Project Risk Management

Project Procurement Management

Project Stakeholder Management

What is Project
Manager?
 Project managers are organized, goal-

PROJECT MANAGERS
oriented professionals who use:

passion,

creativity, and

collaboration

to design projects that are destined for

success. (PMI, n.d, para.1-2)
 Leadership and Effective
Communication—project managers must
effectively lead and communicate with
Skills of a Project
their teams as well as stakeholders
throughout the entire lifecycle of a
project.
Manager - I

Organization and Time Management—

project managers must handle the
organization and delegation of tasks.
They must also ensure that all project
materials and deliverables are completed
on time.
 Creative Problem Solving and Adaptability—
project managers must understand how to
Skills of a Project
resolve issues and adapt their projects
creatively to avoid mishaps and losses.
Manager - II

Motivation and Team Management—project

managers must ensure their stakeholders and
team members stay motivated throughout a
project’s lifecycle. Moreover, they must be able
to manage their team to ensure top-quality
results and on-time completion of project
deliverables.
Business Case
A business case is a document
that provides a justification for
undertaking a project.
It outlines the reasons for
initiating the project, the
expected benefits and outcomes,
the estimated costs and risks, and
the anticipated timeline for
completion.
(Association for Project
Management, n.d)
Source: AMP Website
The purpose of a business case is to help It provides a clear understanding of the A well-written business case can help
decision-makers evaluate whether a project's goals and objectives, the project sponsors and stakeholders to
project is worth pursuing or not. resources required, and the potential make informed decisions about whether
return on investment. to invest in the project or not.
A business case typically includes the
following sections:
Sections Description
Executive Summary: A brief summary of the project, its objectives, and its potential benefits.
Background: An overview of the problem or opportunity that the project aims to address.
Objectives: The specific goals and objectives of the project.

Alternatives: A description of other options that were considered and why the proposed
solution was chosen.
Benefits: The expected benefits and outcomes of the project, including both tangible and
intangible benefits.
Costs: An estimate of the costs associated with the project, including both direct and
indirect costs.
Conclusion: A summary of the key points made in the business case and a recommendation
on whether to proceed with the project.
 BUSINESS CASE

Proposed Project [At this point, the project is not yet approved, so it may not have its final name or the name may change. The current name
or identifier should be included here.]

Date Produced [The date the Business Case is produced.]

Background [This section should include information that will help the reader understand the context and background history
regarding the potential project. This section should not be written assuming that the background is common knowledge,
but instead should be specific in order to create a common understanding of the context.]

Business Need/ Opportunity [This section should demonstrate the business need or opportunity that the proposed project will address.]

Options [This section documents the potential approaches to complete the project There is always a minimum of two options:
perform the project or do nothing.]

Cost-Benefit Analysis

[This section contains the detailed costs and benefits of each option listed in the previous section. The costs may include considerations such as financial
expenditures, the amount of time required, possible risks, and the potential for reduced quality. The benefits may include the potential of increased sales, market
share, and brand recognition, and the reduction of errors and ongoing costs. Each option should be clearly identified and listed separately.]

Recommendation

[This section contains the recommended option from the previous section.]
 A project charter is a formal document that outlines
the project's objectives, scope, stakeholders, and other
key information.

It is typically created at the beginning of a project to

provide a high-level overview of what the project is
Project Charter
about and what it hopes to achieve.

The project charter serves as a reference point

throughout the project's lifecycle and provides
guidance for project stakeholders.

It helps to ensure that everyone involved in the project

has a common understanding of the project's purpose,
goals, and scope, and helps to align their efforts
towards achieving the project's objectives.
 PROJECT CHARTER

Project Name [This section contains the project name that should appear consistently on all project documents. Organizations often have
project naming conventions.]

Date Produced [The date the Project Charter is produced.]

Project Goals [This section defines what the project will achieve and how it supports the goals of the organization.]

Project Objectives [This section defines the specific outcomes that are required to achieve the project goals.]

Project Budget [This section contains the funds available for the project.]

Project Sponsor [Name of project sponsor and job title.]

Project Manager [Name of project manager and job title.]

Additional Key Project Stakeholders

[The names of key stakeholders that are known at this point in the project, including their job title or project role.]

Overall Project Milestones Dates

[A list of the key milestones that are known at this point in the project.] [Milestone dates.]

Overall Project Risks

[A list of the overall risks that are known at this point in the project.]
 REFERENCES
• Association for Project Management. (n.d.). What is a business
case? APM. https://www.apm.org.uk/resources/what-is-project-
management/what-is-a-business-
case/#:~:text=Definition,rationale%20for%20the%20preferred%2
0solution.
• Elgood. (n.d.). Business Acumen Definition: Who Needs it and
Why. Elgood. https://www.chris-elgood.com/business-acumen-
definition/
• Merriam Webster. (n.d). Acumen. Merriam Webster.
https://www.merriam-webster.com/dictionary/acumen
• PMI. (n.d.). What is Project Management? PMI.
https://www.pmi.org/about/learn-about-pmi/what-is-project-
management
• PMI. (n.d.). Who are Project Managers and What Do They Do?
PMI. https://www.pmi.org/about/learn-about-pmi/who-are-
project-managers