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Wa0023.
Wa0023.
To cite this article: Hartuti Purnaweni, Titik Djumiarti, Ali Roziqin & Budi Santoso (16 Nov
2023): How do local government strategies advance social accountability? The challenges
from environmental management of Slaughterhouse in Semarang City, Indonesia, Local
Environment, DOI: 10.1080/13549839.2023.2282094
1. Introduction
Public organisations often function in a “complex web of accountability”, with several accountabil-
ity venues scrutinising them (Bracci and Llewellyn 2012; Brummel 2021; Fontaine, Carrasco, and
Rodrigues 2022; Frink et al. 2008; Meixi 2020). According to Frink et al. (2008), accountability
should be applied in the entire social system, as a form of control over the public organisation
and as a prediction for the future. However, in developing countries, social accountability
systems are often unfulfilled and challenging to access by the public (Herrera and Mayka 2020).
The public has the right to obtain information and make complaints against public organisations
when the elements are detrimental to the community in fulfilling public services (Gurung et al.
2020; Meixi 2020). According to Ali and Pirog (2019), the public organisations can also be encour-
aged to report and answer questions regarding their services. On this basis, social accountability
in public organisations is inseparable in a country, specifically in a democratic state, and the realis-
ation of good governance, which is a mandatory principle in the sphere of public administration
(Wibowo, Hadi, and Purnaweni 2017).
Strengthening social accountability is emerging as a critical strategy for improving public services
and attaining the Sustainable Development Goals (Joshi and Houtzager 2012). In general, social
accountability refers to the community’s demand for accountability from public service providers.
Gurung et al. (2020) stated that it demands community involvement as a form of democratic
control. By implementing the right social accountability strategy, public organisations can gain
trust and transparency from the public (Naher et al. 2020). However, the practice in several develop-
ing countries, such as Indonesia, shows that social accountability has not been most effective in the
scope of local government (Kanyane, Mutema, and Zikhali 2020; Lele 2019; Naher et al. 2020). Brin-
kerhoff and Wetterberg (2016) emphasised that the goals of social accountability in Indonesia often
place aspects of service delivery effectiveness and empowerment as secondary and tertiary goals,
rather than making them top priorities.
Social accountability in the context of environmental management refers to the responsibility and
commitment of public organisations to safeguard environmental sustainability (Belal 2015; Murmura
and Bravi 2020). Environmental issues have become a strategic concern that requires attention from
public organisations, considering their impact and influence on future survival (Frink et al. 2008).
Formal and institutional mechanisms of accountability in the environmental context are aligned
with the agenda of good governance (Ruppen and Brugger 2022). According to Hickey and King
(2016), strengthening social accountability in the environmental context emphasises the manage-
ment of risks associated with environmental impacts. The importance of social accountability in
achieving environmental sustainability functions as an “umbrella”, both institutionally and in
policy strategies by public organisations.
One public organisation relevant to this issue is the Slaughterhouse in Semarang City, Central
Java, Indonesia. In the Indonesian context, Slaughterhouse is a public organisation that the City/
Regency government should own to deliver public service of meeting the people’s need for meat.
It is part of the state’s responsibility to meet the needs of its people. The rapid population
growth, rising incomes, and changing lifestyles contribute to the increase in the fulfilment of the
need for animal or meat products (Neno et al. 2022). Therefore, the existence of a slaughterhouse
is a crucial instrument for local food security.
According to Agriculture Ministerial Regulation No. 13 of 2010 concerning requirements for rumi-
nant slaughterhouses and meat handling units, slaughterhouse is defined as a building or complex
of buildings with particular designs and conditions for the purpose of slaughtering animals for
general public consumption. A slaughterhouse is a service unit that provides safe, healthy, whole,
and halal meat (permissible in Islam for consumption) for the public (Djumiarti, Purnaweni, and
Santoso 2022). Halal meat is important in Indonesia because the majority of the population are
Muslims who can only eat meat that is safe according to Islamic rules. Besides, slaughterhouse man-
agement should comply with technical standards, human resources, and all stages, including waste
management (Lawu, Yuliawati, and Saraswati 2014; Saputra, Nuraini, and Priyanto 2015; Tolistiawaty
et al. 2015). Previously, the provisions regarding its standard has been regulated by the Decree of the
Minister of Agriculture No. 555/Kpts/TN.240/9/1986 and designated as the Indonesian National Stan-
dard (SNI) 01-6159-1999, a standard issued by the Indonesian government aims to regulate the tech-
nical and hygienic requirements that should be met in the infrastructure of slaughterhouses.
The existence of Slaughterhouse is one of the government’s efforts to achieve food security in
Indonesia. Slaughterhouses are tasked with providing ready-to-eat meat, particularly beef, and
meet animal protein needs (Adesokan and Raji 2014; Dario Pighin et al. 2016). In the last few
years, public consumption of beef has continued to increase, reaching 700,000 tons or equivalent
to 3.6 million head of cattle (national cash) nationally in 2021. Previous data from the Organization
for Economic Co-operation and Development (OECD) in 2018 showed that meat consumption in
Indonesia in 2017 averaged only 1.8 kg for beef, 7 kg for chicken, 2.3 kg for pork, and 0.4 kg for
LOCAL ENVIRONMENT 3
mutton (Kemendag RI 2019). The same report also highlighted Indonesia’s ranking, which was far
behind other ASEAN countries, such as Malaysia, Singapore, and Thailand. The Indonesian govern-
ment relies on imported commodities, mainly from Australia, to meet most beef needs of its large
population. On this regard, the government has implemented a policy to organise the supply of
meat needs by optimising slaughterhouses’ role (Santoso, Eko, and Hartuti 2020). It is also essential
for the government to optimise the role of slaughterhouses in the future.
Based on data from Statistics Indonesia in 2019, the number of Slaughterhouse in Indonesia
reached 1331, distributed across all 34 provinces. Nearly 40% of the slaughterhouses are in Java,
with a total of 514. This number is certainly insufficient, considering the population of Java island
in 2022, which was predicted to be 150,320,000 people. Other regions with a distribution of more
than 10% are Sumatra with 266 (19.98%), Sulawesi with 199 (14.95%), as well as Bali and Nusa Teng-
gara with 140 (10.52%). The rest are found in Kalimantan, with 116 (8.72%), as well as Maluku and
Papua, with 96 (7.21%). Further details of the number of Slaughterhouse per province in 2019 are
as follows.
Based on Table 1, as mentioned by Lawu, Yuliawati, and Saraswati (2014) and Saputra, Nuraini,
and Priyanto (2015), most of the abattoirs in Java and Nusa Tenggara conditions were in poor con-
dition and not up to good standard. Saputra, Nuraini, and Priyanto (2015) identified three crucial pro-
blems related to abattoirs in Indonesia, namely technical requirements, service quality, and
environmental impact. These problems require attention, considering that abattoir activities can
result in health risks and environmental pollution (Dada et al. 2021). The Semarang City Slaughter-
house has three sub-sections based on the type of animal, namely cattle and buffalo, pigs, as well as
goats and poultry slaughters. In addition to animal slaughtering activities, this Slaughterhouse also
includes animal cultivation (BHP), which further increases the potential for negative impacts on
health and the environment.
Previous studies highlighted that a dirty environment and equipment could cause bacteria con-
tamination in the meat cut at the Slaughterhouse (Jang et al. 2021). Salines et al. (2018) emphasised
the importance of the role of stakeholders in monitoring the risks arising from the existence of a
Slaughterhouse. The existence of abattoirs that do not pay attention to cleanliness and environ-
mental health indeed poses significant risks for the transmission of infectious diseases from livestock
to humans. Therefore, it is necessary to make systematic efforts, starting with the implementation of
strict policies as well as educating managers and the community (Dada et al. 2021).
In Indonesia’s context, the existence of slaughterhouses in a city contributes to the supply of
animal consumption in the community (Khasrad and Yuni 2012). However, the lack of hygienic main-
tenance of the facilities and infrastructure by managers has an impact on disease infections by live-
stock in Sigi Regency, Central Sulawesi, and Pontianak City (Tantri, Setyawati, and Khotimah 2013;
Tolistiawaty et al. 2015). According to regarding the slaughterhouse in Mataram City, the malfunc-
tion of the waste treatment plant had an impact on environmental pollution. Similar issues were
also observed in the RPH in Merauke City (Nurcholis and Muchlis 2018). However, RPH waste,
within certain parameters, can be used as raw material for compost (Hartono, Hiola, and Nur 2014).
Lawu, Yuliawati, and Saraswati (2014) revealed that the Semarang City Slaughterhouse did not
fully comply with standard operating procedures. Waste management (faeces, urine, rumen/
stomach contents, meat/fat rejected blood, washing water) had not been carried out optimally,
resulting in negative impacts on the surrounding environment (Istikomah, Budiyono, and Darundiati
2018; Oktiawan et al. 2015; Prabowo et al. 2016; Rizki, Oktiawan, and Wardhana 2015; Sutrisman,
Sutrisno, and Nugraha 2016). In addition, it also has an impact on the yield of agricultural land
around the location which is not optimal. As a public organisation, such condition certainly sets a
detrimental precedent for the public and institutionally accountability mechanisms.
Based on previous studies related to Slaughterhouses, the discussion of Slaughterhouse from the
side of public administration is still limited. Most studies focus on agriculture, public health, and
environmental engineering. The present study aimed to fill this gap by examining the social account-
ability of public organisations, with emphasis on environmental sustainability, policy, and citizen par-
ticipation. In order to address this, the following research questions will be answered;
RQ 1: What are the main problems of environmental management policies of the Slaughterhouse in Semarang
city?
RQ 2: What is the strategy for social accountability in environmental management of the Slaughterhouse in
Semarang City?
RQ 3: What are the forms of community participation in supporting social accountability in the Slaughterhouse
of Semarang City?
This paper is structured as follows. First, the introduction explaining why this paper is suitable for
discussion. Second, the literature review of social accountability in a public organisation. Third,
research methodology. Fourth, the discussion of findings. Finally, the conclusion of the study. This
study is expected to contribute theoretically and practically to how public organisations can
improve social accountability. Achieving social accountability at Slaughterhouse is an integral part
of achieving one of the SDG’s targets and fulfilling the principles of Good Governance.
and Wetterberg 2016; Herrera and Mayka 2020; Hickey and King 2016). According to Moran et al.
(2021), accountability contains five essential elements, namely Political, Legal, Administrative, Pro-
fessional, and Social. Consequently, it is divided into two types, namely horizontal accountability,
as a control mechanism of public institutions based on policies/the rule of law (Ankamah 2016; Brin-
kerhoff and Wetterberg 2016; Brummel 2021; Ma 2012; Varga 2013) and vertical accountability,
which focuses on citizen participation (Brinkerhoff and Wetterberg 2016; Joshi and Houtzager 2012).
One form of horizontal accountability is social accountability. Brummel (2021) argued that
accountability to citizens, stakeholders, or civil society – is referred to as social accountability.
Social accountability is a core part of public organisations (Ma 2012). Its concept, specifically in gov-
ernments, is an essential instrument for achieving good governance (Abbas and Ahmed 2016).
According to UNDP (United Nations Development Program), accountability is an element that the
government needs to fulfil in order to achieve goals effectively and efficiently. Social accountability
is a form of collective community involvement that is intrinsically linked to key concepts and govern-
ment agendas, including normative ideals and development goals. Its mechanisms have a pivotal
role in improving governance (Wildermuth 2014).
Social accountability by civil society is an integral part of strengthening democratic governance
and improving the delivery of public services (Houtzager et al. 2021). Scholars assume it represents a
step forward in governance because communities can control public organisations when traditional
control mechanisms (political context) fail (Joshi and Houtzager 2012). The concept of citizen-led
accountability is also tied to social accountability (Abbas and Ahmed 2016). According to a World
Bank report from 2005, social accountability is a demand-side initiative of good governance that
describes how communities can effectively interact with local governments, service providers, and
state actors to demand better service delivery in education and health care. In public administration,
these two mentioned services are the essential service obliged by the government.
Valdez-Juárez et al. (2019) stated that social accountability in public organisations is a form of
organisational learning in the global and sustainable era. Increasing social demands and environ-
mental sustainability have always been the main demands for modern society. Rodriguez-Plesa,
Dimand, and Alkadry (2022) also argued that it aims to maintain a balance in three areas, namely
social, economic, and environmental. Social accountability covers various categories of participatory
behaviors, such as citizen supervision and oversight, public information access and dissemination
systems, public complaints, as well as deliberative decision-making activities (Meixi 2020; Tirivanhu
2020). Accountability within the state refers to state institutions that limit the abuse of power by
public organisations. External actors, including individual citizens, the media, Non-Governmental
Organisations, and the private sector, also carry out checks and balances against public organisations
(Palareti et al. 2016).
In recent years, the issue of social accountability has continued to increase along with community
involvement in the era of information disclosure (Ma 2012). It is not uncommon for people to use
social media or other information technology tools to voice social accountability in public organisa-
tions (Kanyane, Mutema, and Zikhali 2020; Wildermuth 2014). They play the role of ICT to encourage
public organisations to provide information and transparency on policies or their work in the mean-
time. This fact has led to an open debate in the public sphere (Brummel 2021). Social control in society
influences institutional changes to effectively fulfil social accountability for public organisations.
In the context of the environmental impact caused by public organisations (Semarang City
Slaughterhouse), social accountability mechanisms can also be referred to as social and environ-
mental accountability (Coglianese and Starobin 2020). Their role is increasingly important in addres-
sing environmental problems in modern society, such as global warming, climate change,
environmental damage, among others. According to Belal (2015), social and environmental account-
ability emerged as a consequence of the activities carried out by public organisations. The primary
purpose of social and environmental accountability is to improve an organisation’s openness and
accountability. As a result, social and environmental accountability can be linked to the discharge
of accountabilities associated with a public organisation’s social and environmental performance.
6 H. PURNAWENI ET AL.
Figure 1 shows that social and environmental accountability plays a crucial role for public organ-
isations in addressing global environmental problems. It is a complex process that can be cate-
gorised into two forms, namely direct and indirect. Meanwhile, society’s challenges and demands
are increasing to ensure the availability of sound environment in the future. Several organisational
developments have attempted to establish adequate mechanisms to transform organisations into
more socially responsible and environmentally sustainable entities. Among the most notable initiat-
ives are environmental accounting, environmental auditing, and the development of tools to hold
organisations accountable under the term of Corporate Environmental Governance (CEG).
Figure 1 shows that aspects of good governance can be realised through the fulfilment social and
environmental accountability at the Semarang City Slaughterhouse. The environmental impacts
caused by abattoir activities do not only occur in Indonesia. For instance, several slaughterhouses
in Denmark have made technological and biological changes to reduce environmental impact
(Dorca-Preda et al. 2021). According to Thomas et al. (2017), environmental conditions can affect
halal meat preparation. In Nigeria and France, Dada et al. (2021) dan Salines et al. (2018) argued
that the environmental impact of abattoir activities was very complex and multidimensional, neces-
sitating the need for policies to minimise these effects. Meanwhile, Santagata, Ripa, and Ulgiati (2017)
explained the effort of EU countries to utilise Slaughterhouse waste in generating new and environ-
mentally friendly renewable energy. Considering these facts, it is crucial to comprehensively study the
fulfilment of social and environmental accountability from the Semarang City Slaughterhouse.
3. Methods
3.1. Study design and area
This study aimed to examine the application of public slaughterhouse organisations in fulfilling
social accountability, specifically those related to environmental management. A qualitative case
study approach was used (Yin 2003), which descriptively examined public organisations’ ability to
fulfil social accountability. This method was chosen because the study experts consider that the
results of the analysis will be more profound about the “who”, “where”, “when”, “how” and “why”
of specific problems (Hamilton and Finley 2019; Walsh 2017). The study was conducted in Semarang
City, specifically focusing on the Slaughterhouse located at Pedurungan area, as shown in Figure 2.
The Slaughterhouse is a unit of Regional Owned Enterprises operating under Regional Regulation
No. 5 of 2006 concerning Regional Companies for Animal Slaughterhouses and Animal Cultivation in
Semarang City. Its organisational structure was led by the Main Director and directly responsible to
the Mayor of Semarang. Established in 1981, this slaughterhouse served as a place for slaughtering
animals and livestock, such as cows, goats, pigs, and chickens. Its establishment was also intended to
provide an alternative source of regional income and promote community economic development.
Institutionally, the slaughterhouse organisation was led by a prominent director under the direct
coordination of the mayor.
environmental and social impacts, as well as community involvement. Meanwhile, the Semarang City
Environmental Service focused on answering questions related to environmental issues from the
aspect of infrastructure and the impact of its activities. The two experts from chemical engineering
and environmental science, at Diponegoro University focused on the risks of environmental pol-
lution caused by slaughterhouses.
The selection of informants was purposive and followed a list of questions in the interview guide-
line. Other data were descriptively selected from various sources in qualitative case studies. The
primary and secondary data were subsequently linked in a qualitative causality, which was the
most considerable limitation of this study. Qualitative Data Analysis Software, namely the NVIVO
12 Plus software, through the word cloud analysis feature was used for data validation and analysis
(Zamawe 2015). The results of the word cloud analysis aimed to strengthen the arguments found in
the field compared with other relevant sources.
38 and 39, as well as Ministry of Agriculture No. 50 of 2011 concerning Recommendations for
Approval for Importing Carcass, Meat, Offal, and their processed products into the Republic of Indo-
nesia (Mail et al. 2021). Some of these regulations demand that Slaughterhouse slaughter livestock
with safe, hygienic, sanitary, and halal standards to prevent foodborne disease.
The existence of policies related to the requirements for Slaughterhouses has not been able to
overcome the problems that occur, such as unsanitary buildings, decreased quality of meat,
watery meat, fake meat, anthrax meat (inflammation of the spleen), and environmental pollution
produced by slaughterhouse waste (Murugan, Rao and Kumar, 2003). In addition, often in Semarang
City Slaughterhouse, a large amount of water is used during the processing of animals and poultry,
resulting in wastewater and solid waste. The wastewater discharged from the two activity sources,
after passing through the wastewater treatment plant, is channeled into a public sewer flowing to
the north, which as seen in Figure 2 is paddy fields, and some residential housing to the northwest.
This causes unpleasant odor around the rice fields, which the affected farming community once
complained about. The enforcement of the Environmental Impact Analysis (AMDAL) policy on
Slaughterhouse is necessary to prevent damage to other ecosystems.
Abattoirs can also be a source of disease contamination because of the possibility that livestock
brought for slaughter come from an area currently experiencing subclinical infection of disease.
Therefore, existing policies or regulations related to abattoirs should be better equipped with sus-
tainable food inspectors to protect consumers (Mail et al. 2021). The inspection of slaughtered
animals, especially by veterinarians, is also essential, either before or after slaughter. In principle,
inspections should be conducted before slaughter (antemortem) and after slaughter (post-
mortem). The antemortem inspections are carried out to identify and prevent the slaughter of live-
stock infected with diseases, specifically those that can be transmitted to humans who consume
them (Tolistiawaty et al. 2015). Post-mortem inspections are carried out to ensure the meat produced
is safe and suitable for distribution or public consumption. They also aim to protect consumers from
diseases caused by consuming unhealthy meat or carcass and from the adulteration of meat
(Kuntoro, Maheswari, and Nuraini 2012).
These problems occur because of the lack of counseling and training among the staff, resulting in
lack of awareness about the standards that should be followed to obtain carcass products that are
ASUH (Safe, Healthy, Whole, and Halal). Therefore, the government’s policy to create quality meat
with the ASUH (Safe, Healthy, Whole, and Halal) management principle and the HACCP (Hazard Analy-
sis Critical Control Point), principle starting from the Slaughterhouse is essential (Mail et al. 2021).
mechanism of responsibility for protecting the environment needs to be considered by public organ-
isations as social accountability (Abbas and Ahmed 2016). This was suggested under the Regional
Regulation of Central Java Province No. 5 of 2012 and Regulation of the Minister of the Environment
of Indonesia No. 5 of 2014 concerning Wastewater Quality Standards, regulating the feasibility of
wastewater quality from the abattoir industry. These regulations and guidelines are an essential
component in minimising the environmental impact caused by SWW.
It was found that the Semarang City Slaughterhouse only had 1 WWTP consisting of 4 tanks with
an aerobic mechanism, specifically the attached media system (attached bacteria). However, due to
the porous framework of the adhesive media, it was eventually removed from the aerobic pool. This
is confirmed by the informant’s statement as follows.
“ … effluent WWTP still does not meet the requirements of environmental quality standards. One of the impacts
is that wastewater pollutes the rice fields in the north of the Slaughterhouse site” (translated from an anonymous
informant, 24 August 2021).
The Slaughterhouse has a biogas unit built close to the cage to treat solid and liquid waste
from animal cages. However, observations indicates that this unit is less than optimal and
poorly maintained. According to information from existing officers, the gas produced is no
longer utilised due to minimal production. These observation reinforces that the suboptimal
functioning of the biogas unit is caused by lack of maintenance by officers, as explained in
Figure 3.
The lack of social accountability in environmental management should have been anticipated by
the Semarang City Slaughterhouse, considering that it underwent an institutional change to become
a semi-private institution or a locally owned enterprise (Ningtyas et al. 2020). This is further
reinforced by the data analysis in Figure 4, which shows a close relationship between the social
accountability of public organisations and environmental impacts. Another side, Figure 4, which
was obtained through document analysis using the wordcloud feature in the NVIVO application, pro-
vides information about keywords that are often the topic of discussion regarding social accountabil-
ity in the context of environmental management. Figure 4 means that the existing conditions are
currently being the attention of the scholars. Public organisations have the authority to manage,
develop, and regulate the impact arising from organisational activities (Ali and Pirog 2019; Ma 2012).
Through the mechanism of regional companies, Semarang City Slaughterhouse as a company is
expected to carry out Corporate Social Responsibility mechanisms (Murmura and Bravi 2020) as a
form of social accountability. In 2017, through the Semarang City Regional Regulation No. 3 of
2016 concerning the Establishment of a Limited Liability Company Holding Company Bhumi Panda-
naran Sejahtera (PERSERODA) Semarang City, the government merged the slaughterhouse with a
printing company to form a Holding Company under the name PT. Bhumi Pandanaran Sejahtera.
This merger was initially aimed to change the long bureaucratic chain into simpler ones, including
environmental management, as well as to maximise regional opportunities and the potential to
manage them effectively and efficiently. However, it is evident that the situation has not
changed. The staff even complained that with the smaller amount of financial support, they were
expected to perform effectively and become a better municipal income source. As a company,
the slaughterhouse needs to implement good corporate governance. However, until now, the
board of directors still does not have a clear vision regarding waste management. Even in 2021,
reports from the public indicate that the Semarang City Environment Service has issued two warn-
ings regarding its environmental impacts.
In the future, Semarang City Slaughterhouse should be equipped with modern environmental
treatment equipment, similar to those in South Tangerang and Surakarta. According to the director
of the Semarang City Slaughterhouse, investors who are willing to invest, specifically in the waste
management process are needed. This is because good waste management requires sophisticated
equipment and other supporting infrastructure, especially in accordance with social accountability.
In addition, local governments also need to emphasise social accountability by addressing or even
sanctioning public organisations that are proven to have polluted the environment.
The surrounding community can use the existence of environmental pollution caused by Slaughter-
house waste to process the waste into organic fertilizer (Pertiwi et al. 2019). The waste content can be
used to make fertilizer through fermentation method with a mixture of other ingredients that are readily
available (Suhardjadinata and Pangesti 2016). Most of the fertilizers currently used by farmers still rely on
chemical fertilizers that negatively impact the development of production and soil contours (Nursyabani
2019). The continuous use of chemical fertilizers can decrease soil fertility which will consequently affect
crop productivity in the future. Therefore, the participation of the surrounding community can be
increased through training on the processing of Slaughterhouse waste into organic fertilizer.
The participatory manufacture of organic fertilizers by the community/farmers can reduce pro-
duction costs and the purchasing price of fertilizers (Suhardjadinata and Pangesti 2016). Through
this waste management training activity, farmers can improve their skills, independence, and pro-
ductivity. In addition, waste in the form of blood and animal that previously polluted the river
can be minimized by processing them into fertilizer (Nursyabani 2019). Processed fertilizers
derived from Slaughterhouse waste are applied to their respective lands and sold to neighboring
villages. The processing of this waste into organic fertilizer not only helps reduce environmental pol-
lution but also has the potential for mass-production and trade, thereby increasing the income of the
local community (Pertiwi et al. 2019).
5. Conclusion
This study emphasised that every public organisation should have social accountability as a form of
control over its services. In the case of Semarang City Slaughterhouse, there were several negative
impacts, especially the environmental impacts of slaughtering animals. Solid and liquid wastes gen-
erated from the Slaughterhouse activities can cause environmental (water) pollution. As a public
organisation, failure to handle environmental pollution indicates suboptimal implementation of
social accountability implementation. Weak social accountability in environmental management
in Semarang City Slaughterhouse is caused by several policies related to Slaughterhouse regulation
that are not optimally implemented. This includes the prerequisites for site hygiene, animal feed
supervisors, and veterinarians.
Institutional changes in the slaughterhouse through regional regulations have also not been able
to change the fulfilment of social accountability optimally by the company. Precisely with the change
of its status to a company under the Holding Company of PT. Bhumi Pandanaran Sejahtera, the
Slaughterhouse should be able to realise social accountability through the use of investors.
However, certain waste treatment units are not working optimally due to insufficient finance. The
lack of community involvement in social accountability in the form of control, which is still prevalent
today, has influenced environmental pollution. The surrounding communities or farmers lack bar-
gaining power as they do not have advocacy channels, such as collaboration with NGOs (Non-Gov-
ernment Organizations). In addition, the slaughterhouse has not paid attention to the participatory
approach of assisting waste management, which should be improved for waste treatment.
This study provided theoretical and practical contributions by discussing forms of social account-
ability in public organisations, specifically Semarang City Slaughterhouse. As a local-owned enterprise,
this study is still relatively new and has not been widely discussed, specifically regarding the discussion
of environmental management from the framework of public administration and policy. Therefore,
future studies, institutional approach, and emphasis from CSOs/NGOs will have more impact in realis-
ing social accountability in public organisations, especially concerning environmental sustainability.
Acknowledgments
The authors are grateful to the Faculty of Social Science and Political Science, Universitas Diponegoro for funding this
study. The authors are also grateful to all informants, specifically the Director of the Semarang City Slaughterhouse, who
gave crucial information.
14 H. PURNAWENI ET AL.
Disclosure statement
No potential conflict of interest was reported by the author(s).
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