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7 FBS M2 TLE7 - HE - FBS - M2 - v2
7 FBS M2 TLE7 - HE - FBS - M2 - v2
7
Technology and
Livelihood Education
Food and Beverage Services
Republic Act 8293, Section 176 states that: No copyright shall subsist in any
work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for
exploitation of such work for profit. Such agency or office may, among other things,
impose as a condition the payment of royalties.
Management Team
Chairperson: Dr. Arturo B. Bayocot, CESO III
Regional Director
Tourism and Hospitality is the fastest growing industry that includes Food and
Beverage Services which compose of sixty percent (60%) of the total employment in
the world.
Food is no longer just a basic commodity. Over the years, the demand of the
people for food evolved as lifestyle became fast paced. This lead to the emergence
of an industry specially designed to address the demands of consumers for quick and
satisfying meal – the food and beverage service industry.
The basic function of the food and beverage service industry is to serve food
and drink to the satisfaction of the people. The food and beverage service industry
does not just satisfy the psychological needs of the guest but it also attends
economic need by providing good value to the price paid. Social need creates a
friendly atmosphere and answers the need of convenience. Dining out, for Filipinos,
is another way to strengthen social relationship with friends and family is another
form of relaxation after of a tiredly work.
What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in
the module.
1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you are not
alone.
We hope that through this material, you will experience meaningful learning and
gain deep understanding of the relevant competencies. You can do it!
Table of Contents
This module is designed to help you master the basic knowledge Food
and Beverage Services. The scope of this module can be used in many
different learning and daily life situations. The used language recognizes the
diverse vocabulary level of students. The lessons are arranged to follow the
standard sequence of the course.
Before you start answering this module, let us see what you already know
about Food & Beverage Services. Answer the questions below.
Directions: Read the questions carefully. Find the correct word among the
choices below. Write the letter of your answers in your FBS notebook.
2 Beverage Services
What’s In
Directions: Look at the following jumbled letters, rearrange them to name the
picture. Write your answers in your FBS notebook
2. borsti 5. deercaria
3. fofeec hops
What’s New
Earlier, you have named few of the Food & Beverage Services
Operations in our locality, which are found common in our community. This
time tell me give me your descriptions of 2 pictures of personnel who are
working in a Food & Beverage Services Operations.
PICTURE A PICTURE B
In
previous
activity,
you have
Organization of the Food and Beverage Department
FIG 1.0
ORGANIZATIONAL CHART -FOOD AND BEVERAGE DEPARTMENT
JOB DESCRIPTION OF FOOD and BEVERAGE SERVICE
PERSONNEL
Coordinating
Specific Duties
Monitors the necessary preparations
before start of operations & sees to it
that all needed supplies are available
& in good condition.
Captain Overseas the set-up and delivery of
Waiter service in his /her assigned station.
Specific Duties
Conducts daily briefing & inspection
of grooming among his staff
Monitors the delivery of service as
well as the clearing of tables &
function rooms.
Trains & coaches staff regarding
service procedures.
Receptionist Welcomes & greets customers at the
entrance & escorts them to the
tables.
Specific Duties
Receives guests, welcomes & greets
them & escorts them to their
assigned or chosen tables
Attends to reservations & inquiries
over the phone & disseminates to all
concerned officers the details of
reservations.
Waiter Takes and serves food & beverages
order according to prescribed
standards of service.
Specific Duties
Looks after the necessary
preparations before the start of
operation by wiping necessary
containers, hollowares, napkins, tray,
cutleries.
Refills salt & pepper shakers & other
condiments
Sets-up the table & installs required
facilities.
Takes & serves food & beverages
orders
Busboy Dining room helper & runner
Specific Duties
Assists waiters in mis-en-place
preparation & table set-up
Places orders to the kitchen & picks-
up prepared orders.
Clears table of soiled dishes, dirt &
mess
Fills & refill water goblet with water
Prepares/mixes alcoholic & non-
Bartender alcoholic beverages according to
prescribed materials
Specific Duties
Prepares or mixes drink following
standard recipes.
Sets-up the bar.
Takes charge of storage of
beverages & bar supplies
Makes report on beverage sales &
spoilage
Attends to customer needs, requests
and complaints at the bar counter.
Barboy Acts as runner & helper in the bar
Specific Duties
Assists the bartender in mis-en-place
preparation & bar set-up.
Looks after the upkeep of the bar.
Assists in clearing soiled glasses,
empty bottles, other bar items.
May assist in serving drinks to
guests.
Performs errand functions for the bar
What’s More
Activity 2:
Match Me
Direction: In Column A are functions/ designated department heads while
Column B are the Person’s In- Charge/ name of departments in Food and
Column A Column B
Let’s check how far have you learned in this module. Use the text
box in telling your learning, difficulties and experiences in this particular
module. Write your answer in your FBS notebook.
GUESS ME:
DIRECTIONS: Read the following questions carefully. Choose the best
answer.
Write the letter of your answer in your notebook.
What I Can Do
Afte
r you
learned
the topic &
Directions: On your notebook list down Food & beverage personnel with their
duties & responsibilities. Follow the format below.
Additional Activities
Answer Key
1. 😊
1. D 1. Bartender
1. C
2. B 2. Bus Boy
2. ☹
2. A
3. D 3. Bar Boy
3. B 4. Waiter
4. C
4. C
3. 😊
5. B 5. Bus Boy
5. B 6. D 6. Bartender
6. B
4. 😊
7. C 7. Waiter
7. A 8. C 8. Captain Waiter
8. D 9. A 9. Bus Boy
9. B 5. 😊 10. A 10. Head Waiter
10.B 11. Captain Waiter
11. B 6. ☹ 12. Receptionist
12. A 13. Service Manager
13. C 14. Service Manager
14. D 15. Receptionist
15. C
References
Books
Internet Resources
“Fast Food Menu Samples Ff Menu Clip Art.” CLKER FREE Clipart. Accessed
July 22, 2020. http://www.clker.com/clipart-13012.html.
“Espresso Cup Clip Art - Png Download (#490933) - PinClipart.”
PinClipart.com. Accessed July 22, 2020.
https://www.pinclipart.com/pindetail/ixbwTb_espresso-cup-clip-art-png-
download/.
“You Know You're A Bartender When You...” You Know You're A Bartender
When You... | European Bartender School, August 2, 2017.
https://www.barschool.net/blog/you-know-youre-bartender-when-you?
fbclid=IwAR1f5BjzQlwdoTSOV0bqXuupxT5VE_NI64M3LCHbRbWkuafxvxH9
HKbOPAk.
“Vintage Iced Tea Spoons or Parfait Spoons, by Edlan, Nickel Silver, Set of 4
Prelude Pattern: Iced Tea Spoons, Iced Tea, Nickel Silver.” Pinterest.
Accessed July 24, 2020. https://www.pinterest.ph/pin/189010515596456038/