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OpenScape Voice V9 - OpenScape Voice V9Datasheet V9 R3
OpenScape Voice V9 - OpenScape Voice V9Datasheet V9 R3
OpenScape Voice is a native SIP-based OpenScape Voice is a carrier-grade en- a survivable branch office solution for
real-time Voice over IP system terprise voice solution meaning OpenScape Voice. OpenScape Branch
scalable up to 100,000 users per 99.999% reliability – that translates to not only offers survivability, but it in-
system and a virtually unlimited less than 5 1/2 minutes of downtime per cludes a media server, firewall, Session
number of users when OpenScape year! The server nodes are designed so Border Controller, and integrated PSTN
Voice systems are networked. It runs that if one fails, the other server node is gateway, all in a single appliance form
on highly reliable, redundant and fault- capable of supporting 100% of the call factor. The value of OpenScape Branch
tolerant hardware. It provides a load. The server nodes can operate with goes beyond survivability, its activity
complete and feature-rich set of 100% call failover support even when contributes to lower the overall
business class features and can be they are geographically separated, deployment, bandwidth and service
deployed on premise, in a data center greatly reducing the costs, and the costs.
(as a private cloud), or as a multi- amount of time implementing a disaster OpenScape Voice can be deployed in a
tenant hosted/public cloud solution. recovery strategy. And remote offices virtualized architecture, and can be de-
can be protected with an OpenScape livered as a virtual appliance (vApp).
Branch solution –
Features
Keyset telephony user features OpenScape Voice-based call forward- ~ Call completion on busy subscriber/ no
Keyset telephone user features provide ing user features: reply (CCBS/NR)
multiple line capability, and other ~ System call forwarding, internal/ ~ Call pickup – directed
associated functions, for a SIP end- external – all calls (CFSIE-all) ~ Call pickup – group
point configured as a keyset. Keysets ~ System call forwarding, internal/
are sometimes known as multiline ~ Conference, station-controlled
external – busy (CFSIE-busy)
telephones. ~ Calling name delivery (CNAM)
~ System call forwarding, internal/ex-
Any of the OpenStage 40/60 or Desk ~ Calling name delivery blocking
ternal – do not disturb (CFSIE-DND)
Phone 35/55 phones can be configured as (CNAB)
keysets. ~ System call forwarding, internal/
external – don't answer (CFSIE-DA) ~ Calling number delivery (CND)
~ Audible ringing on rollover lines ~ Calling number delivery blocking
~ Call forwarding – return
~ Delayed ringing (CNDB)
~ Call forwarding – unreachable
~ Direct station select ~ Customer-originated trace
~ Station call forwarding – all calls
~ Line focus preview ~ DLS mobility
~ Station call forwarding – busy line
~ Line key operation modes ~ Do not disturb (DND)
(CFBL)
~ Line reservation manual hold ~ Executive override
~ Station call forwarding – don't answer
~ Multiline appearance (CFDA) ~ Intercom Calls
~ Multiline origination and transfer ~ Station call forwarding – remote ~ Last incoming number redial (LINR)
~ Multiline preference keyset operation activation ~ Last outgoing number redial (LONR)
modes ~ Station call forwarding – time-of-
~ Multiple contacts
day
~ Phantom lines ~ Music on hold
~ Station call forwarding – fixed
~ Visual indicators for line and feature key ~ One Number Service
status ~ Station call forwarding – remote call
forwarding ~ One-Way Paging Broadcast
~ Privacy
~ Station call forwarding – voice mail ~ Serial ringing
OpenScape Voice-based call ~ Simultaneous ringing
forwarding user features Other user features ~ System speed calling
Other OpenScape Voice user
OpenScape Voice-based call forward- ~ Toll and call restrictions
features provide additional
ing user features provide a means to
capabilities. The following are the ~ Transfer
customize the handling of calls when a other user features provided by ~ Transfer security
subscriber is unavailable to answer OpenScape Voice:
them. The following are the ~ Virtual DN
~ Anonymous call rejection
Business group features Routing and translation features Security features
The business group concept provides Routing and translation features pro- Security features provide security for
the basic capabilities for handling a vide such capabilities as public num- various aspects of the system, such as
group of subscribers associated with a bering plan compliance and routing billing records, data files, and adminis-
single enterprise. It also permits that varies depending upon such fac- tration interfaces. The following are the
OpenScape Voice to recognize the as- tors as origin, traffic, and time of day. security features:
sociations of the subscribers the group The following are the routing and ~ Account and password management
contains. Business group features sim- translation features: security
plify such tasks as dialing plan admin- ~ A-side signaling-based routing ~ Billing records security
istration, intra-group communication,
~ Alternate routing ~ Data file security
and traffic measurements. The follow-
ing are the business group features: ~ Alternate routing with overflow ~ Defending denial of service attacks
~ Attendant answering position (AAP) among route types
~ Event logging
~ Call diversion for invalid destina-
~ Business group access codes ~ File transfer security
tions
~ Business group account codes ~ FIPS 140-2 Compliant
~ Cost-effective routing
~ Business group authorization codes ~ Hypertext transfer protocol over
~ Digit modification for digit outpuls-
~ Business group billing SSL
ing
~ Business group department names ~ IPsec baseline
~ E.164 compliance
~ Business group main number ~ Listed on the DISA APL
~ Intercept treatment
~ Business group numbering plan ~ Login categories
~ International translation support
~ Business group traffic measure - ~ Media stream security
~ Leading digit and most-matched digit
ments translation ~ OpenScape Voice Assistant security
~ Business group web portal ~ Media server digit map manage - ~ Provisioning and security logging
~ Direct inward dialing (DID) ment ~ Secure CLI
~ Direct outward dialing (DOD) ~ North American Numbering Plan ~ Secure Shell on the OpenScape
~ Distinctive ringing compliance Voice Assistant interface
~ Extension dialing ~ Numbering plans, business group ~ Secure storage of CDR password
~ Group-level feature administration ~ Origin-dependent routing ~ SIP privacy mechanism
~ Message detail recording ~ Rerouting based on SIP response ~ TLS support – network connections
codes and WAN outages ~ TLS support – subscriber access
~ Night bell call pickup
~ Source-based IP routing ~ Virus protection
~ Station restrictions
~ Subscriber routing options ENUM ~ VLAN provisioning
Other workgroup features (electronic number mapping)
The following are other group features: ~ Time-of-day routing
~ Call pickup ~ Vertical service codes
~ Group ~ Voice VPN
~ Directed
~ Hunt groups: CDR features
- Circular CDR features simplify call tracking and
- Linear billing for OpenScape Voice.
- UCD
The following are the CDR features:
- Parallel
- Manual ~ Call detail record generation
~ Hunt group Features: ~ Intermediate long duration records
~ make busy ~ Message detail recording
~ music on hold
~ Usage reporting
~ night service
~ no answer advance
~ overflow
~ queuing
~ stop hunt
~ traffic measurements
~ Call Park:
~ Park to System
Serviceability features SIP signaling features CSTA support features
These features provide mechanisms to These features support SIP signaling OpenScape Voice provides a standard
improve serviceability, such as diag- and the interworking with other ele- European Computer Manufacturers'
nostics and debug tools, code controls, ments such as application servers, Association (ECMA) Computer Sup-
and administrator controls. The fol- voice conferencing applications, and ported Telecommunications Applica-
lowing are the serviceability features: voice mail systems. The following are tions (CSTA) protocol interface to ex-
~ Administrator identification and au- the SIP signaling features: ternal CTI applications. The following
thentication ~ Integration with are examples of the functionality the
OpenScape Xpressions CSTA support features provide:
~ Backup and restore
~ Interworking with OpenScape SBC ~ CSTA services support
~ Basic traffic tool
~ Interworking with SIP service pro- ~ Application-provided caller
~ Call trace
viders identification
~ Continuous trace ~ Flexible digit processing
~ Interworking with unified messaging
~ Database versioning ~ Integration with Fault Management
systems
~ Log file retrieval tool ~ Message waiting indicator
~ Interworking with voice mail sys-
~ Maintenance manager tems ~ One Number Service
~ Mass provisioning ~ AS-SIP support ~ OpenScape Voice-provided calling
~ On-demand audits ~ SIP over TCP/TLS support name
~ Process debug tool ~ SIP privacy mechanism ~ Private network number support
~ Query of subscriber transient ~ SIP REFER method System functions and features
operational status support These features support such tasks as alarm
~ RapidStat reporting, message waiting indicator
~ SIP session timing
control, and recovery handling. The
~ Real-time trace ~ SIP UA registration renewal during following are the system functions and
~ Remote patching WAN outage features:
~ Remote restart ~ SIP-Q Interworking for feature rich ~ Agent for OAM&P
~ Software installation connections with other Unify ~ Alarm reporting
~ System software and communication systems
~ Announcements
patch level status
~ Data synchronization
~ System upgrade
~ Display number modification
~ Emergency calling
~ Feature execution for unreachable
subscribers
~ Internal audits
~ Interworking with automated attendant
systems
~ Local management
~ T.38 fax support
~ Media server support
~ Message waiting indicator
~ Multiple language announcements
~ Multiple time zone support
~ Overload handling
~ Recovery handling
~ SDP transparency
~ Silence suppression disabling
~ SOAP interface
~ System history log
System capacities
Parameter1 OpenScape Voice OpenScape Voice
Standard Duplex Integrated Simplex
TCP Connections 327681 5000
TLS sockets 50000 5000
Unique keyset DNs 100000 5000
Average keyset line appearances 2 2
Business Groups 6000 600
Numbering Plans 5999 600
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