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3/11/24, 1:55 PM Error Message:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface <interface> Power Con...
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Error Message:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port
error, Interface <interface> Power Controller reports power Imax error
detected
Sivagami Narayanan Level 1


‎09-26-2012 04:56 AM - edited ‎03-01-2019 04:51 PM
https://community.cisco.com/t5/networking-knowledge-base/error-message-ilpower-3-controller-port-err-controller-port/ta-p/3135761 1/11
3/11/24, 1:55 PM Error Message:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface <interface> Power Con... - Cisco Com…
Introduction
Core Issue
Explanation
Resolution
Related Information
Introduction
This document explains the solution for the error message %ILPOWER-3-
CONTROLLER_PORT_ERR: Controller port error,
Interface <interface> Power Controller reports power Imax error detected.
Core Issue
Power Imax / Tstart errors may be reported with some third party PDs.
%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error,Interface <interface>
Power Controller reports power Imax error detected.
For Example:
Log:
Sep 21 22:25:13.675 GMT:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port

error,
Interface Fa0/15: Power Controller reports power Imax error detected
Explanation
You are hitting the bug CSCsw18530 : Power Imax / Tstart errors may be reported with
This error indicates that PD is drawing over-current more than allowed/supported per
Seen with some of the 3750,3750G,3750-E,3560-E, 3750-X, 3560-X, 3560-C, 2960S, 2960,
Resolution
This issue is fixed in 12,2(55)SE3 , 12.2(58)SE1 and later releases. The following
interface configuration commands have to be applied
to resolve the issue,
Switch(config)# int x/y
Switch(config-if)# power inline port 2x-mode
Switch(config-if)# shut
Switch(config-if)# no shut
The fix is present in the following platforms only : 3750-E,3560-E, 3750-X, 3560-X,
3560-C, 2960S, 2960,2960C.The other platforms
do not support 2X power mode and the workaround would be to use a longer
cable.Possible workaround is using Longer cable (>50ft)
seems to fix the issue in most cases.
Source: https://supportforums.cisco.com/thread/157276
Related Information
Troubleshooting Power over Ethernet
This error indicates that PD is drawing over-current more than allowed/supported per IEEE 802.3af
standard.
Other Switching
 error error_message imax lmax ports power_controller tstart
 15 Helpful
Comments
namishkumarsharma Level 1

‎09-26-2012 06:33 AM
Please tell me what is this 2x mode which we defined after power inline command ???
What does it specify., I am aware about static and never but not about 2x mode.
Rajan R Level 1

‎04-04-2013 12:01 AM
Getting the same error on

15.0(2)SE2 3750 v2 48PS
nextira_grob Level 1

‎09-18-2013 01:06 AM
Same problems on C3560-48PS, running 12.2(55)SE6.

No possibillity to configure mentioned configuration on the interface.
We've than exchanged the switch, but problem still occured on the same port.
So might be the end-device be the problem? (Alcatel ipTouch)
Evan Cameron Level 1


‎07-29-2015 08:58 AM
I am running 12.2 (55)SE3 code on a 2960s stack with the power inline 2x-mode
configured on the interface and still getting a consistent "Tstart error condition"
the PD is an Ingenico iSC Touch 480
Brian Luger Level 1


‎01-12-2016 08:44 AM
We are having trouble with Ingenico iSC Touch 480 as well.

Switch :
WS-C3850-12X48U 03.07.02E
Log message :
*Jan 12 09:45:17.734: %ILPOWER-7-DETECT: Interface Gi1/0/4: Power Device
detected: IEEE PD
*Jan 12 09:45:18.596: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/4: PD
removed
test cable diagnostic output :
Interface Speed Local pair Pair length Remote pair Pair status
--------- ----- ---------- ------------------ ----------- -------------------
-
Gi1/0/4 auto Pair A 0 +/- 1 meters N/A Normal
Pair B 0 +/- 1 meters N/A Normal
Pair C 1 +/- 1 meters N/A Short
Pair D 2 +/- 1 meters N/A Short
Cristopher Bohde Level 1


‎09-09-2016 11:01 AM
Same issue here too. Ingenico iSC Touch 480.

Switch:
WS-C2960X-24PS-L
15.0(2a)EX5
Log Messages:
%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Gi1/0/1: Power
Controller reports power Tstart error detected
Show power inline:
Gi1/0/1 auto faulty 0.0 n/a n/a 30.0
test cable tdr output:
Interface Speed Local pair Pair length Remote pair Pair status
--------- ----- ---------- ------------------ ----------- -------------------
-
Gi1/0/1 auto Pair A N/A N/A Normal
Pair B N/A N/A Normal
Pair C 1 +/- 10 meters N/A Short
Pair D 1 +/- 10 meters N/A Short
Anyone have any resolution to this yet?
Brian Luger Level 1


‎09-09-2016 11:12 AM
It ended up being an issue with the Ingenico device. They were able to identify which
devices had the issue by the serial number.
bheath@sinclairoil.com Level 1

‎11-10-2017 01:31 PM
I am seeing this on a a WS-C3560G-24PS-S with a Meraki MR42, also saw it on a 3750

and swaped switch out to the 3560G, hoping to fix it.
IOS version
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 28 WS-C3560G-24PS 15.0(2)SE8 C3560-IPSERVICESK9-M
*Mar 1 03:58:31.149: %ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error,

Interface Gi0/3: Power Controller reports power Imax error detected
*Mar 1 03:58:41.106: %ILPOWER-7-DETECT: Interface Gi0/3: Power Device detected:
IEEE PD
prashantk Level 1

03 2 202
https://community.cisco.com/t5/networking-knowledge-base/error-message-ilpower-3-controller-port-err-controller-port/ta-p/3135761
0 28 PM 7/11
‎03-25-2021 10:28 PM
Hi,
I am also having the same logs under my 3560-cx switch for CISCO AP as a PD.
TShoot steps which I follows:
1) Run cable test
Switch#test cable-diagn tdr int G1/0/3

verify: Switch# sh cable-diagn tdr int G1/0/3 - No cable Fault
2) Upgrade the firmware IOS Version 15.2(7)E2. Still Out of luck

3)
Switch(config)# int G1/0/3
Switch(config-if)# power inline never
Switch(config-if)# shut
Switch(config-if)# no shut
Switch(config-if)#power inline auto
Switch(config-if)# power inline port 2-event (in my switch IOS Version 15.2(7)E2 )
Switch(config-if)# exit
Also applied static power allocation and all possible config. STILL NO LUCK.
4) Finally, change the Ethernet cable. Everything is working fine. ISSUE Resolved.
With Regards,
Prashant K
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3/11/24, 1:55 PM Error Message:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface <interface> Power Con...

This board  Create a new article

Cisco Community > Technology and Support > Networking 

Error Message:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port

error, Interface <interface> Power Controller reports power Imax error

Sivagami Narayanan Level 1

‎09-26-2012 04:56 AM - edited ‎03-01-2019 04:51 PM

Interface <interface> Power Controller reports power Imax error detected.

%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error,Interface <interface>

Power Controller reports power Imax error detected.

Sep 21 22:25:13.675 GMT:%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port

Interface Fa0/15: Power Controller reports power Imax error detected

to resolve the issue,

Switch(config)# int x/y

Switch(config-if)# power inline port 2x-mode

seems to fix the issue in most cases.

 error error_message imax lmax ports power_controller tstart

Getting the same error on

Same problems on C3560-48PS, running 12.2(55)SE6.

Evan Cameron Level 1

the PD is an Ingenico iSC Touch 480

Brian Luger Level 1

We are having trouble with Ingenico iSC Touch 480 as well.

Cristopher Bohde Level 1

Same issue here too. Ingenico iSC Touch 480.

Anyone have any resolution to this yet?

Brian Luger Level 1

I am seeing this on a a WS-C3560G-24PS-S with a Meraki MR42, also saw it on a 3750

*Mar 1 03:58:31.149: %ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error,

TShoot steps which I follows:

1) Run cable test

Switch#test cable-diagn tdr int G1/0/3

2) Upgrade the firmware IOS Version 15.2(7)E2. Still Out of luck

How to use Community 

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You may like these Guided Resources

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Related community topics

 Catalyst 9200L の uplink interface にてカウントする input error について

  Controller port error, Interface Gi3/0/28: Power Controller reports Short

  C9407R error log

 ISE- Queue Link Error

 【TAC分享】关于语音网关SIP 呼叫无法进行 503 error的问题

Customers Also Viewed These Support Documents

Troubleshoot PoE Imax Errors on Catalyst 3650/3850 Switches

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