Name Dear Daniel

Previous I would like to apologize for not getting in contact

contact
Reason for I am writing with regard to…
writing
Giving I’m writing to let you know that
Information
Attachments Please find attached my report
Asking for Could you give me some information about
information
Promising I have spoken to the staff involved, and
action
Compensation To compensate for the inconvenience, we would like to
offer you..
Close Thank you for bringing this matter to my attention.
Please accept my assurance that it will not happen
again.