Name: ____________________________________

Course: ________________ Date: ____________

Quiz No. _____

Directions: Write the word TRUE if the 11. The source is responsible for receiving and
statement is correct; Write FALSE if it interpreting the message.
is a wrong statement.
12. The channel is the medium through which the
message travels.
1. Using humor in business communication is
always appropriate, even if it might offend some
colleagues.
13. Feedback is the sender's response to the
receiver's message.
2. The more technical jargon you use in your
business communication, the more intelligent you
appear.
14. Decoding involves converting the message
from its original form into a meaningful
3. Effective business communication requires
understanding. __________
adapting your message to the specific audience
and situation.
15. Noise refers to anything that interferes with
the clarity of the message. __________
4. Business communication only focuses on verbal
skills like speaking and writing.
16. Context refers to the surrounding
circumstances that influence the meaning of the
5. Ethical considerations and social responsibility
message.
play big roles in effective business
communication.
17. Empathy is a crucial component for ensuring
clear and effective communication. ________
6. Effective business communication only needs to
be logically sound to be successful.
18. Effective communication can only happen in
face-to-face interactions.
7. Effective business communication adheres to
ethical principles of transparency, honesty, and
inclusivity, fostering trust and respectful
19. Nonverbal cues play a vital role in conveying
interactions.
emotions and intent beyond words. ________
8. Effective business communication requires a
strategic approach that balances clarity,
20. Active listening involves simply hearing the
conciseness, accuracy, and tailoring to specific
speaker without engaging in any response.
audiences and purposes.

9. Business communication is just about sending

information and does not require planning or
tailoring messages to specific audiences.

10. Effective business communication involves

planning, tailoring messages, and adapting to the
changing landscape influenced by technology and
globalization.