About NetHope

NetHope enables humanitarian organizations to better serve individuals and communities in

the developing world through smarter use of technology. Working at the intersection of the
international NGO sector, private business and technology innovation, NetHope is a
Membership organization currently serving over 60 leading humanitarian, development,
and conservation organizations around the world. NetHope empowers our Member
organizations to collaborate, innovate, and leverage the full potential of information and
communications technology to support their work in 190 countries. NetHope and our
Members partner with over 50 of the world’s leading technology firms to create innovative
solutions to existing and emerging challenges, and to reimagine how technology can
improve our world.

The Opportunity
NetHope develops programs and services in collaboration with its Members and partners to
find solutions to collective problems, and this role is part of the Digital Protection Program
on that basis. Nonprofits are under resourced in their cybersecurity, at a time when they are
increasingly targeted and threatened. This places the vulnerable people they work with at a
higher risk of harm. Working with the NetHope Senior Leadership Team (SLT), the virtual
Chief Information Security Officer (vCISO), and other team members, the Cybersecurity
Project Coordinator, will be the first point of contact for the team to Members and other
stakeholders and will play an important part in managing the stakeholders and information
in this program.

Cybersecurity Project Coordinator

NetHope is seeking an engaging, experienced, organized, and enthusiastic Project
Coordinator in the areas of data and information management, cybersecurity, and digital
skills in global nonprofits. The Cyber Security Project Coordinator will provide a coordination
layer and a great customer experience to all the stakeholders involved in this ambitious
project. You will source content and relevant speakers for the Working Group, help people
find resources, coordinate surveys and MEAL information, source and book trainings and
other capacity building opportunities, and facilitate collaboration for this group as we strive
to dramatically increase the cyber security capabilities in the NetHope Member nonprofits
as well as the wider sector.

Specific responsibilities include:

Digital Protection Program Support and Working Group Lead (50%)

• Lead, facilitate, participate, and develop content for the NetHope Data Protection &
Information Security Working Groups, including:
 o Regularly schedule meetings and build engaging agenda items with the rest
of the Digital Protection team;
o Develop and lead webinars and similar events with the team; and
o Encourage NetHope Members to share knowledge and best practices and
coordinate with partners to deliver content based on Members' interests.
• Engage stakeholders, service providers and customers to the project by providing
timely and suitable information, and by ideating with them on how they can
contribute and engage with the program.
• Work with the team to source, negotiate, and deliver training, collective research,
and capacity building content that furthers the aims of the Digital Protection
Program in NetHope.
• Work with the communications team to commission blogs, social media, and other
creative assets for the project to and from relevant stakeholders, to encourage and
enthuse participants and encourage funding for the NetHope Digital Protection
Program.

Project Coordination activities (40%)

• Work with program leads to engage stakeholders to enthuse them about the project,
follow leads, and assist with coalition building and fundraising and training activities.
• Help with the setup, curation and maintenance of project and project-tracking
information in relevant systems, including tracking the progress, plans, activities,
deliverables, and quality of work being performed.
• Help manage relationships with stakeholders, including proactively identifying and
driving resolution of any issues and opportunities by involving project leads.
• Work with the team to create automations, common processes, and continuous
improvement to NetHope’s project, program management, and service delivery
practices.
• Work with the communications team to write and commission blogs, social media,
and other creative assets for the project to and from relevant stakeholders, to
encourage and enthuse participants and drive the programs goals.

Program Development (10%)

• Use initiative and creativity to help the team identify, design and implement
activities in line with the project goals.
• Work with project leads to organize and create stakeholder meetings,
communication assets, trainings and other events, and assist with determination of
project requirements and activities.
• Assist the SLT and Program Managers in the drafting and issuance of project
proposals, RFP’s, tenders, budgets, cash flows, and deliverable schedules.

Qualifications:

Personal Characteristics
• Customer/user-centric/service-delivery mindset, with a focus on making complex
subject matters simple, clear and concise to encourage action and engagement by a
wide audience.
 • A passion for NetHope’s mission and for working collaboratively and nimbly in a fast-
paced, dynamic, and highly-networked, global environment
• Cultural sensitivity across all aspects of work
• Values and encourages diversity of thought, backgrounds, and perspectives
• Solid judgement including handling of sensitive information
• Integrity/ethics beyond reproach
• Excellent at working in a networked & virtual team environment & highly
collaborative in mindset
• Ability to multi-task while maintaining vigilant attention to detail in a fast-paced
working environment

Knowledge and Skills

• Exceptional communication and facilitation skills
• Demonstrated success in managing project schedules, deliverables, and budgets
• Demonstrated understanding of cybersecurity and/or data protection in nonprofits
• Ability to use systems to track and report key milestones for projects
• Demonstrated ease of working across functional areas and with stakeholders at all
levels of the organization
• Multilingual verbal and written communication skills a plus
• Group facilitation experience and engaging stage/customer presence, a plus

Education and Experience

• Demonstrated knowledge of emerging technologies, data and information
management, cybersecurity, and/or digital skills in global nonprofits a must.
• Minimum 3 years project coordination or similar equivalent experience in a global
nonprofit environment
• Bachelor’s degree from an accredited institution preferred or equivalent work
experience
• NetHope Member experience highly valued, other NGO experience a plus
• Experience using project tracking and ticketing software to manage projects and
deliverables
• NetHope uses a variety of technology to facilitate our work. You can expect to use
Salesforce, Asana, Slack, Miro, Zoom and Microsoft Office extensively. Of course, we
will provide orientation to these and others, but a high level of literacy in similar
tools is a plus.

Reporting and Working Conditions:

• This is a full-time position that reports to the NetHope Chief Information Security
and works collaboratively with senior program leads for the Digital Protection
Program in NetHope, Senior Leadership Team, and subject matter experts for
Member and Partner experience.
• NetHope is a virtual organization, so our team, our Members, and our Partners are
located around the world. Due to the global nature of the organization, meetings
may thus be required at any time of the day to meet with our stakeholders in varying
time zones. To meet these needs, NetHope embraces flexible schedules for team
 members, and we work with each other to be located globally, but still maintain a
reasonable work time balance.
• As a global organization, we welcome qualified applicants with diverse backgrounds
from various locations, and who may have non-traditional work patterns.
• NetHope is a networked team-oriented environment with staff working across
functional areas to produce high-quality programs, services, and connections with
our Members. We value open communication and believe that a staff working as a
team produces the best outcomes.
• This position is 100% remote and virtual. International or domestic travel may be
required for one to two NetHope events annually.
• This position is a full time role, funded through a 3-year grant, and may increase in
contract length, should funding be available.

How to Apply
Should this opportunity interest you, please submit your application in confidence here.
Applications will be accepted until March 29, 2024.

NetHope is an Equal Opportunity Employer.