Housekeeping Questionnaires

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Name: Date:

Test I. MULTIPLE CHOICE QUESTIONS

Directions: Select the correct answer for the following questions. Encircle the letter of your
choice. STRICTLY NO ERASURES ALLOWED.

1. It is the simplest form of repair.


a. Running repairs
b. Darning and Mending
c. Stitches
d. Zip replaced
2. A kind of Hotel Laundry Service that caters to hotels on a contracted basis.
a. Laundromats
b. In-house laundry
c. Contracted Laundries
d. On-premises
3. One of the most common items requiring laundering, it is usually good quality with
a slight luster and made from non-crease fabric of terry cot or polyester so as to
retain its appearance.
a. Bedding
b. Bath linen
c. Table linens
d. Cleaning cloths
4. Are the type of clothing placed on tables or napkins used by guests.
a. Bedding
b. Bath linen
c. Table linens
d. Cleaning cloths
5. These are items that used by the housekeeping staff in the wiping and polishing of
China wares, glassware, silvers, glasses, and other food containers.
a. Bedding
b. Bath linen
c. Table linens
d. Cleaning cloths
6. This often contributes more to the atmosphere of the room than any other items of
furnishing.
a. curtains
b. table skirtings
c. chair covers
d. bed skirting
7. Any individual who pays for lodging services provided by a hotel.
a. President
b. Butler
c. Hotel Guests
d. Valet
8. Is one section under the housekeeping Department which is responsible for the
cleanliness and maintenance of the hotel linen and guest cloth.
a. Section Santan
b. Electrical section
c. Laundry section
d. Mechanical section
9. It is the responsibility of ________in greeting guests and acquainting them with the
hotel's amenities.
a. Butler
b. Security guard
c. Waiters
d. Janitors
10. ______ serve as one of the first points of contact with a guest and helps make their
experience memorable by helping guests with their luggage, answering their
questions, and making recommendations, and taking care of their vehicles while
parking and retrieving them.
a. Butler
b. Security guard
c. Valets
d. Janitors

Test II. IDENTIFICATION

Directions: Write the answer before the number.

1. It delivers fast drying without consuming much electrical energy.


2. An automatic machine which are used to wash the linen in large amount.
3. It has several compartments within which a different washing cycle takes place.
4. It is used to assist in feeding sheets and table linen on the flatwork ironer.
5. It is found in small laundries for ironing small items like napkins and
pillowcases.
6. It describes the action of the tumble dryer on the towels.
7. Most acidic soils/stains in the linen are neutralized with the addition of the wash
cycle.
8. Most of these use in commercial laundry is synthetic.
9. It is added to both alkalis and detergents to assist in water softening.
10. An excellent rinse aid.

Test III. ENUMERATION

 Laundry operation Flow chart (In-order)


1.
2.
3.
4.
5.
6.
 Stages of the wash cycle
1.
2.
3.
4.
5.
6.
 Types of laundry chemicals
1.
2.
3.
4.
5.
6.
7.
8.
9.

Test IV. MATCHING TYPE.

Directions: Write the answer before the number.

Fabric
1. Cotton A. Use a gentle detergent; dry clean, air dry.
2. Silk B. Add spray starch to revive crispiness.
3. Spandex C. Produces lint when washing, needs lint
shaver.
4. Wool D. Washed immediately after each use, if
possible
5. Acrylic Fiber E. Hand washed I cold water; color bleeding
is normal since dyed.

Test V. ESSAY (5 points each)

1. If you were a valet, what must you do if there is a needed repair for guest clothes?

2. There are three kinds of laundry services that may exist in a lodging or
accommodation property namely: contracted laundry operation, in-house laundry
operation and laundromats. Which of these has the greatest responsibility for the
hotel in terms of resource facilities and manpower? Why?

Test VI. Bonus (4points)

1. What is the name and course of your student teacher?

Quency Jean R. Velasco BSED-Filipino IV


Date: November 30, 2023

Answer key: 1. Pre-wash or Break


2. Studs or main chemical wash
Test I.
3. Bleaching
1. B 4. Rinsing
2. C 5. Souring
3. A 6. Extraction
4. C  Types of laundry chemicals
5. D 1. Water
6. A 2. Alkalis
7. C 3. Builders
8. C 4. Detergents
9. A 5. Chlorine bleaches
10. C 6. Oxidizing bleaches
7. Antichlor
Test II.
8. Starch
1. Tumble dryer 9. Sours or acid
2. Washer extractors
Test IV.
3. Continuous batch washers
4. Flatwork feeders 1. B
5. Roller irons 2. E
6. Fast drying 3. D
7. Alkalis 4. A
8. Detergents 5. C
9. Builders
10. Water

Test III. ENUMERATION

 Laundry operation Flow


chart (In-order)
1. Collecting soiled linen
2. Transport of soiled linen to the
laundry department
3. Sorting of linen and uniforms
4. Washing and dry cleaning
5. Drying
6. Folding of linen and uniforms

 The wash cycles

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