Download as pdf or txt
Download as pdf or txt
You are on page 1of 51

PHASE II OF REFINERY IN DOS

BOCAS (FCC)

Page 2 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

REVISION HISTORY

Rev. DATE DESCRIPTION

A 01/02/2021 ISSUED FOR REVIEW

0 01/13/2021 ISSUED FOR CONSTRUCTION

*Note:

This page records all revisions on the document.


PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 3 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

Table of Content

1. PURPOSE ................................................................................................................................................................. 5
2. SCOPE....................................................................................................................................................................... 5
3. DEFINITIONS ............................................................................................................................................................ 5
4. REFERENCES .......................................................................................................................................................... 7
5. LEADERSHIP ............................................................................................................................................................ 8
5.1 LEADERSHIP AND COMMITMENT .................................................................................................................................. 8
5.2 CUSTOMER FOCUS .................................................................................................................................................... 9
6. QUALITY POLICY AND OBJECTIVES .................................................................................................................... 9
6.1 QUALITY POLICY ....................................................................................................................................................... 9
6.2 PROJECT QUALITY OBJECTIVES: ................................................................................................................................ 9
7. ORGANIZATION AND MANAGEMENT RESPONSIBILITIES .............................................................................. 10
7.1 SCOPE OF APPLICATION .......................................................................................................................................... 10
7.2 MANAGEMENT RESPONSIBILITIES ............................................................................................................................. 10
7.3 QUALITY ORGANIZATION .......................................................................................................................................... 13
8. RESOURCE MANAGEMENT ................................................................................................................................. 13
8.1 SCOPE OF APPLICATION .......................................................................................................................................... 14
8.2 RESPONSIBILITY AND AUTHORITY ............................................................................................................................. 14
8.3 RESOURCE CONTROL .............................................................................................................................................. 14
8.4 MONITORING AND MEASURING RESOURCES .............................................................................................................. 15
8.5 ORGANIZATIONAL KNOWLEDGE ................................................................................................................................ 16
8.6 RISK MANAGEMENT ................................................................................................................................................. 17
9. EXECUTION STRATEGY FOR PROJECT OBJECTIVES ..................................................................................... 17
9.1 SCOPE OF APPLICATION .......................................................................................................................................... 17
9.2 CONTRACT REVIEW ................................................................................................................................................. 18
9.3 ESTABLISHMENT OF THE QUALITY SYSTEM ............................................................................................................... 18
9.4 IMPLEMENTATION OF THE QUALITY SYSTEM .............................................................................................................. 18
9.5 COMMUNICATION..................................................................................................................................................... 19
9.6 PERFORMANCE MONITORING ................................................................................................................................... 20
9.7 CONTINUAL IMPROVEMENT ...................................................................................................................................... 20
10. CONTROL OF DOCUMENTS AND DATA ......................................................................................................... 20
10.1 SCOPE OF APPLICATION ........................................................................................................................................ 20
10.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 20
10.3 DOCUMENT APPROVAL AND ISSUE ......................................................................................................................... 21
10.4 DOCUMENT AND DATA REVISION/ CHANGE ............................................................................................................. 21
10.5 DOCUMENTS NUMBERING AND REVISION STATUS ................................................................................................... 21
10.6 HAND-OVER DOCUMENTATION FOR QUALITY .......................................................................................................... 21
11. CONTROL OF DESIGN AND ENGINEERING.................................................................................................... 22
11.1 SCOPE OF APPLICATION ........................................................................................................................................ 22
11.2 RESPONSIBILITY & AUTHORITY............................................................................................................................... 22
11.3 DESIGN PROCESS CONTROL.................................................................................................................................. 22
12. PROCUREMENT CONTROL .............................................................................................................................. 26
12.1 SCOPE OF APPLICATION ........................................................................................................................................ 26
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 4 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

12.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 26


12.3 EVALUATION AND SELECTION OF VENDORS/SUBCONTRACTORS .............................................................................. 26
12.4 PURCHASING DATA ............................................................................................................................................... 27
12.5 VERIFICATION OF PURCHASED PRODUCTS.............................................................................................................. 27
13. HANDLING, STORAGE, PACKAGING, PRESERVATION AND DELIVERY .................................................... 29
13.1 SCOPE OF APPLICATION ........................................................................................................................................ 29
13.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 29
13.3 HANDLING AND STORAGE ...................................................................................................................................... 29
13.4 PACKING AND DELIVERY ........................................................................................................................................ 30
14. CONSTRUCTION CONTROL ............................................................................................................................. 30
14.1 SCOPE OF APPLICATION ........................................................................................................................................ 30
14.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 30
14.3 PLANNING AND IMPLEMENTATION OF PROCESS CONTROL ....................................................................................... 31
14.4 CONTROL OF SPECIAL PROCESSES ........................................................................................................................ 32
14.5 INSPECTION AND TESTING...................................................................................................................................... 32
14.6 CONTROL OF INSPECTION, MEASURING AND TEST EQUIPMENT ................................................................................ 32
14.7 IDENTIFICATION AND TRACEABILITY ........................................................................................................................ 33
15. PRE-COMMISSIONING AND COMMISSIONING CONTROL ............................................................................ 33
15.1 SCOPE OF APPLICATION ........................................................................................................................................ 33
15.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 33
15.3 EXECUTION OF PROCESS CONTROL ....................................................................................................................... 34
16. CONTROL OF NONCONFORMING PRODUCTS .............................................................................................. 34
16.1 SCOPE OF APPLICATION ........................................................................................................................................ 35
16.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 35
16.3 CONTROL AND HANDLING OF NONCONFORMING PRODUCT/SERVICE ........................................................................ 35
17. CORRECTIVE AND PREVENTIVE ACTION ...................................................................................................... 36
17.1 SCOPE OF APPLICATION ........................................................................................................................................ 36
17.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 36
17.3 PROCEDURE ......................................................................................................................................................... 36
17.4 CONTROL OF CPAR .............................................................................................................................................. 37
18. QUALITY MONITORING AND IMPROVEMENT ..................................... ¡ERROR! MARCADOR NO DEFINIDO.
18.1 SCOPE OF APPLICATION ........................................................................................................................................ 38
18.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 38
18.3 QUALITY AUDIT ..................................................................................................................................................... 39
18.4 CONTINUAL IMPROVEMENT ..................................................................................................................................... 40
19. ATTACHMENTS .................................................................................................................................................. 40
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 5 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

1. Purpose
This Project Quality Plan serves as the basis for addressing the contractual, statutory and regulatory
quality requirements, as well as a reference for monitoring and assessing compliance with
established standards and COMPANY’s requirements for the implementation of a concise and
effective Quality Management System framework.

2. SCOPE
This Project Quality Plan is intended to outline the procedural and system controls for the Project. It
provides practical guidelines for formal monitoring and control of the work execution and ensures
that the Project Quality System provides fully compliant deliverables from relevant aspects of the
Project.
The Project Quality Plan is applicable for relevant stages of DBNR (DOS BOCAS NEW REFINERY)
Project and will be used by Subcontractors in the preparation of their required quality documents.
Formative procedures and ruling documents will use these practical guidelines as a basis, from
which to develop the detailed specifications necessary to ensure the delivery of a fully compliant
Project and its entire associated works.
This Project Quality Plan is based on in the international Norm ISO 9001:2015 “Quality Management
System – Requirements” and on COMPANY’s Annex 4 of the contract “Quality Requirements”.

3. DEFINITIONS

For the purpose of this Project Quality Plan, the following definitions shall be applicable and have
the meaning herewith described, in addition to those terms and definitions described in ISO 9001 as
well as the CONTRACT and relevant specification requirements.

Terms and Definitions


COMPANY PTI – Infraestructura de Desarrollo S.A. de C.V.

CONTRACTOR SAMSUNG INGENIERÍA MANZANILLO, S.A. DE C.V. /


Asociados Constructores DBNR S.A. de C.V. (Samsung
Engineering Co., Ltd)

PROJECT Dos Bocas New Refinery Project.

SITE Location where the construction activities are executed


as defined in the Scope of Work (Paraiso, Tabasco,
Mexico)

PROCEDURE The specified way to carry out an activity or a process


(ISO 9000:2015).
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 6 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

SPECIAL PROCESS A process where the conformity of the resulting product


cannot be readily or economically verified (ISO
9000:2015)

ORGANIZATIONAL INTERFACE “Organizational interface” is the interaction between


CONTRACTOR’s disciplines, including the Project
Manager, Project Control Manager, Project Quality
Manager, Site Manager, etc., in order to coordinate the
Project activities as per the Direction of the Project
Organization.

ENGINEERING DOCUMENT An engineering document is regarded as a deliverable to


COMPANY and it could be a drawing or a specification,
etc.

RECORD Document that provides objective evidence of activities


performed or results achieved.

INSPECTION The conformity evaluation by observation and judgment


accompanied as appropriate by measurement, testing or
gauging.

QUALITY AUDIT Systematic, independent and documented process for


obtaining objective evidence and evaluating it objectively
to determine the extent to which the audit criteria are
fulfilled (ISO 9000:2015).

HOLD POINT Mandatory verification point beyond which work cannot


proceed without approval by the Quality Team or an
approval person. The work cannot proceed until the
Quality Team is able to verify the quality of the completed
work and releases the Hold by means of Inspection
Request approval.

WITNESS POINT Identified points in the process where the Quality Team
or an approval person may review, witness, inspect
method or process of work. The activities, however, may
proceed.

QA Quality Assurance: The part of quality management


focused on providing confidence that quality
requirements shall be fulfilled (ISO 9000:2015)

QC Quality Control: The part of quality management focused


on fulfilling quality requirements (ISO 9000:2015)

QUALITY MANAGER PROJECT Quality Management Plan: the plan developed


by CONTRACTOR to describe the implementation of the
Quality Management System on the PROJECT

KPI Key Performance Indicator for quality activities. These


key performance indicators are parameters that measure
the level of compliance of activities with reference to a
target set.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 7 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

TPI Third Party Inspector; it refers to those inspectors of


inspection agencies engaged by CONTRACTOR and/or
COMPANY (if it’s the case) during the procurement stage
or construction stage.

ITP Inspection and Test Plan; Document identifying control


points set up in a sequence for procurement,
manufacturing, construction, installation or
preoperational verification activities.

IM&T Inspection, Measuring and Test Equipment.

NCR Non-Conformance Report: Formal written document that


states the non-conforming product or process.

4. REFERENCES

The documents listed below have been used as a reference for the development of this Project
Quality Plan. The edition in effect as of the date of the contract award shall be used, except as
otherwise noted. Short title will be used herein when appropriate.

Annex 4 – Quality Requirements


Annex 13 – Mechanical Completion, Pre-Commissioning, Commissioning and Start-Up
Annex 17 – Subcontracting
Annex 25 – Training Plan
SPD0010ENN_Design Execution Procedure (CONTRACTOR’s Internal Document)
SPR0006ENN_Procurement Execution Procedure (CONTRACTOR’s Internal Document)
SPC0011ENN_Construction Execution Procedure (CONTRACTOR’s Internal Document)
R2B-P3-206-00-O-PR-00004_Field Inspection and Test Control Procedure
R2B-P3-206-03-Z-PR-00002_ PROCUREMENT MANAGEMENT PROCEDURE
R2B-P3-206-03-Z-PPI-00001_ SHOP INSPECTION PLAN & PROCEDURE For LLI
R2B-P3-206-03-Z-PPI-00002_ SHOP INSPECTION PLAN AND PROCEDURE_NON_LLI
R2B-P3-206-00-O-PPI-00002_ITP for Civil Works
R2B-P3-206-00-O-PPI-00003_ITP for Underground Piping Works
R2B-P3-206-00-O-PPI-00004_ITP for Building Works
R2B-P3-206-00-O-PPI-00005_ITP for Steel Structures Works
R2B-P3-206-00-O-PPI-00006_ITP for HVAC Works
R2B-P3-206-00-O-PPI-00007_ITP for Above Ground Piping Works
R2B-P3-206-00-O-PPI-00008_ITP for Coating and Insulation Works
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 8 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

R2B-P3-206-00-O-PPI-00009_ITP for Mechanical Works


R2B-P3-206-00-O-PPI-00010_ITP for Electrical and Instrument Works
R2B-P3-206-00-O-PR-00008_Welder Qualification and Performance Procedure
R2B-P3-206-00-O-PR-00009_Welding Consumable Control Procedure
R2B-P3-206-00-O-PR-00012_Welding Visual Inspection Procedure
ISO 9000:2015 Quality Management Systems – Fundamentals and vocabulary.
ISO 9001:2015 Quality Management Systems – Requirements, (or its Mexican version NMX-CC-
9001-IMNC-2015).
ISO 19011:2018 Guidelines for auditing Management Systems
SMQ0001E SAMSUNG’s QMS Quality Management Manual.

5. LEADERSHIP
5.1 Leadership and commitment
CONTRACTOR's Project Manager is responsible for implementing the QMS, which includes the
development and deployment of the project quality policy, objectives and KPI. The leadership directs
the employees to establish project-specific plans that are customer focused. Project Manager
provides the leadership and governance to all activities related to the lifecycle processes defining the
strategic direction, responsibility, authority, and communication to assure the safe and effective
performance. In addition, governance activities include systematic verification of the effectiveness of
our QMS by undertaking internal audits and analyzing performance data. Regular management
reviews ensure that our quality management system is adequate and effective, and that any
necessary adjustments are made as a result.
The Project Manager, with the support of Project QA/QC Manager will ensure the effective
implementation and evaluation of the project quality management system and will periodically review
its effectiveness. This will be achieved by:

• Implementing measures that satisfy all Statutory, Regulatory and Company requirements,

• Ensuring the dissemination of the quality policy, establishing quality objectives consistent
with the quality policy and establishing an implementation plan to achieve quality objectives,

• Ensuring the continual improvement of processes, obtaining the necessary management


resources for the work and ensuring its effective operation.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 9 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

5.2 Customer Focus


The Project QMS is intended to provide the customers, with confidence that the mandatory Project
Contractual obligations, Statutory and Regulatory requirements, and related quality requirements are
being achieved.
The Project Manager in conjunction with the project team members will ensure that the Project
management systems are established and implemented to meet the expectations of all the stake
holders and interested parties of the project.
CONTRACTOR conducts regular meetings with COMPANY to understand their perceptions during
project execution and complaints if any received by CONTRACTOR’s personnel during project
execution shall be resolved by taking appropriate correction and corrective actions as agreed.

6. QUALITY POLICY AND OBJECTIVES

6.1 Quality Policy

CONTRACTOR is committed to being a quality conscious organization through the effective


implementation of Project Quality Plan. This Quality Plan for DBNR(Dos Bocas New Refinery)
Project is based on ISO-9001:2015 standard – requirements and COMPANY’s requirements.

Personnel assigned to the Project shall be indoctrinated on this Quality Plan by the Quality Manager,
or his designee. Project staff shall strive for quality performance in their project activities. The Project
Quality Policy endorses the Samsung Group Philosophy, "To create superior products and services
through the development of human resources and technology" as the management concepts,
CONTRACTOR is committed to providing our Clients with products and services of superior quality
and obtaining Client’s satisfaction. CONTRACTOR will provide adequate resources and training to
support the implementation of the Quality System.
6.2 Project Quality Objectives:

• Enhancement of Quality Competitiveness

• Continual Improvement Process Based on Preventive Action

• Accomplishment of Customer Satisfaction


Through this quality policy and objectives, CONTRACTOR’s personnel assigned to the Project are
directed to comply with the requirements of this Quality Plan and the implementing procedures and
instructions, in support of providing a quality product and attaining COMPANY satisfaction.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 10 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

7. ORGANIZATION AND MANAGEMENT RESPONSIBILITIES

7.1 Scope of Application


This section provides information about project organization and management responsibilities.
All requirements of this section are intended to be applicable to all project organizations.

7.2 Management Responsibilities


Under the responsibility of CONTRACTOR, including vendor/suppliers and subcontractors, will
manage and perform the Project. In order to ensure that work will be maintained in an optimal way,
in line with COMPANY requirements, CONTRACTOR has established Project Management
Organization team headed by the PM.
The responsibility, authority and the interrelation of key personnel, who manage, perform and verify
work affecting quality activities are defined below. However specific duties and responsibilities may
vary depending on the needs and circumstances of the Project.

7.2.1 Roles and responsibilities of Project Manager (PM):


• Assurance of high quality Project performance and the final product
• Project QMS implementation – support and coordination with Quality Manager
• Coordination of Project activities in cooperation with Project Quality Team
• Report to the COMPANY and upper management on the Project quality status periodically
• Approval of the Project Quality Plan and associated quality documents
7.2.2 Roles and responsibilities of Project Control Manager (PCM):
• Development and maintenance of the Project schedule taking into consideration quality
requirements and their implementation.
• Establishment and update of the Project Budget
• Development and maintenance the manpower staffing and de-staffing plan in cooperation with
Project Quality Team
7.2.3 Roles and responsibilities of Engineering Manager (EM):
• Assurance that each engineering discipline prepares and maintains the quality objectives,
including and identifying the quality requirements for engineering works.
• Control of design outputs development through quality assurance and control activities (design
review and verification)
• Close communication/coordination with site team (quality and engineering) in order to
continually update documentation status.
7.2.4 Roles and responsibilities of Project Procurement Manager (PRM):
• Ensuring high quality of procured materials, equipment and services
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 11 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

• Vendor Quality Evaluation and assessment


• Close coordination/communication with Quality Department
• Control of inspection documentation and its handover to Quality Department while delivery
product to site, prior to receiving inspection.
7.2.6 Roles and responsibilities of Procurement Inspection Manager:
• Overall control of quality control for purchased equipment and materials.
• Approves corrective actions taken for nonconforming equipment and materials purchased for
minor nonconformance.
• Reports to the Project Manager / Procurement Manager
7.2.7 Roles and responsibilities of Procurement Inspection Engineer/ Inspection Coordinator
• Responsible for inspection coordination with COMPANY and Vendors as well as the
Inspection Agents if applicable
• Establishes and maintains inspection and testing plans for purchased equipment and
materials.
• Reviews and issues inspection assignment packages, and reviews Vendor inspection and test
plans
7.2.8 Roles and responsibilities of Lead Discipline Engineers
• Prepare purchase requisitions, specifications and data sheets.
• Undertake design and technically support procurement, inspection and transportation.
• Implement the Project Quality Plan in their work.
• Report to the Engineering Manger
7.2.9 Roles and responsibilities of HSE Manager
• Screening CONTRACTOR personnel for possible job safety/security risks
• Instituting adequate peripheral and warehouse safety/security measures
• Controlling ingress to and egress from the Field
• Managing the work permit procedure
• Liaising with local authorities on safety/security matters as necessary
• Promulgating safety/security requirements to construction personnel and Sub-Contractor(s)
and Vendor personnel
• Training safety/security personnel as necessary
7.2.10 Roles and responsibilities of Construction Manager (CM):
• Assurance the preparation of the Construction Execution Plan for efficient construction
management in line with quality requirements
• Coordination of the construction activities through the management of the Site Construction
Staff in order to obtain high quality performance of site activities.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 12 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

• Close coordination of construction activities with Quality Manager (planning, implementation,


inspection and improvement)
• Assurance that the site activities are in accordance with the Schedule and that comply with the
related quality requirements.
7.2.11 Roles and responsibilities of Quality Manager
• Overall QMS monitoring of the Project.
• Continual process improvement (analysis, plan, implementation verification) – coordination
with other disciplines
• Establishment of Inspection and Test Plan and assurance of its appropriate implementation –
coordination with construction team and COMPANY
• Monitoring of material receiving inspection in coordination with procurement team
• Control of Preventive Action system in order to avoid nonconformance occurrence, e.g. quality
training, toolbox meetings, Supplier’s demonstrations
• Control, supervise and maintain the qualification (including verification of qualification and
training) of site personnel, particularly welders and welder operators.
• Control of manpower and mobilization availability of Quality personnel
7.2.12 Roles and responsibilities of Quality Engineer
• Supporting the Quality Manager for all relevant quality activities, as well as being the deputy
Quality Manager during his absence.
• Coordinate, along with site inspectors, the status of all inspections performed
• Control and be responsible of the preparation of the project book
• Perform audits and surveillances to subcontractors and local service providers
• Monitor, calculate and analyze the quality performance indicators
• Assure the preparation, submission and review of the entire quality documentation relevant to
the construction stage, including quality procedures, inspection and test plans, inspection
formats, etc.
7.2.13 Roles and responsibilities of Quality Coordinator
• Coordinate, along with site inspectors, the status of all inspections performed
7.2.14 Roles and responsibilities of Handover Coordinator
• Control and be responsible of the preparation of the project book
7.2.15 Roles and responsibilities of Welding Inspector
• Witness the WQT activity and ensure all welding parameter as per WPS.
• Witness the mechanical test which performed by authorized outside laboratory.
• Provide welder certificate and weld ID card for each qualified welders.
• Control the welder prolongation and welding repair ratio.
• Report all mentioned above to Quality Manager for his review, approval or otherwise.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 13 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

7.2.16 Roles and responsibilities of Quality Inspector


• Prepare details of the field inspection requirements or activities in accordance with
specifications, project standards, and other codes and standards of the contract.
• Perform inspection and document review.
• Comply with any instructions or comments by the PTI-ID and issue field inspection reports to
PTI-ID for review/acceptance.
• Performing site inspection as per approved drawing and quality documents such as, Method
statement, Inspection and Test Plan etc.
7.2.17 Roles and responsibilities of Quality Document Controller
• Receiving & registering RFI (Request for Inspection).
• Maintaining relevant RFI & Inspection Test Reports with status
7.2.18 Roles and responsibilities of Commissioning Manager
• Organize, supervise and verify the implementation of the testing schedule.
• Execution of operation matter such as pre-commissioning and commissioning in accordance
with CONTRACT
• Ensure that the relevant test and inspection has been performed completed and documented
in accordance with approved procedure.

7.3 Quality Organization


Quality organization with the appropriate reporting lines and the independence from other disciplines
has been shown on the tentative organization chart on Attachment 2.
Although, the organization is set for the Project at the beginning stage of the execution it may vary
depending on the Project circumstances and specific needs, in line with progress. Changes shall be
reflected on the organization chart and have to be informed to COMPANY.
Some responsibilities of key personnel can be changed according to Project circumstances, in order
to implement, manage and improve QMS in an optimal and effective way.
The number and disciplines of Quality Control Supervisors will be decided, based on the required
inspection activities.
Discipline and amount of inspectors will be adjusted to Project specific needs and circumstances.
Here are listed only main disciplines.
Each Sub-Contractor’s quality staff will be organized for coordination with CONTRACTOR’s Quality
Manager

8. RESOURCE MANAGEMENT
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 14 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

8.1 Scope of Application


This section applies to Project support with description of necessary resources for efficient execution
of assigned work. It does include description of training program, as an important aspect of human
resources development rising awareness of quality importance.

8.2 Responsibility and Authority

8.2.1 Project Manager


PM shall, in general, provide necessary resources for the effective work performance leading to
successful project execution. Key personnel of relevant discipline shall ensure such resources are
provided as required, to enable work execution.

8.2.2 Quality Manager


Quality training program shall be developed by Quality Manager with the support of the discipline
that training may be applicable to, aiming to properly identify the needs and satisfy the expectations.

8.3 Resource Control


Project Quality Team, in cooperation with Project Team, will ensure to provide all the necessary
resources to efficiently execute the project control activities. It will include human resources and
necessary equipment to perform quality activities, i.e. inspection, test and measuring equipment.

8.3.1 People
The Project Management is committed to provide adequate resources to implement and maintain
the quality management system and continually improve its effectiveness, and to enhance customer
satisfaction by meeting customer requirements.
CONTRACTOR has recognized that, successful project execution is the key objective of the
CONTRACTOR project management; this is primarily planned through effective resources
identification and mobilization of qualified personnel. To achieve this, CONTRACTOR project
management shall closely coordinate with Human Resource & Administration department for the
mobilization of the project task force and ensure the objective is achieved. A staffing / mobilization
plan is prepared for the Project. The Project Control Manager will coordinate for the deployment of
qualified personnel and supply of material and equipment necessary for the plan.
The suitable resources are supplied from:
• Within CONTRACTOR
• Local Suppliers,
• Third Party Agencies
The resources must be competent, and their competence is evaluated and records are retained with
HR functions
Project Manager shall also ensure that the Subcontractors/ Consultants etc. engaged by them are
having adequate resources to carry out the services described in the Scope of Facilities/Scope of
Services
8.3.2 Infrastructure
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 15 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The project team shall determine, provide and maintain the infrastructure necessary for project
execution while considering project internal needs. Project infrastructure includes, as applicable.
• Buildings, work space and associated utilities,
• Process equipment, if required,
• Supporting services such as maintenance, transportation and telecommunication.
• Infrastructure for efficient execution of the project shall be implemented under control of the
Project Manager, this shall include;
• Workspace in Job Site and relevant infrastructure facilities are in accordance with the
procedure for Facilities
• Temporary facilities are maintained by the CONTRACTOR and Subcontractors in line with the
contract requirements.
• Inspection and Maintenance of construction equipment’s shall be as per applicable
subcontractor procedures.
• Hardware and Software infrastructure are in accordance with Project IT and Communication
Procedure.
CONTRACTOR Project Manager will liaise with Administration department / Facility Management
for arranging the required facilities including personnel protective equipment for execution of the
project.
The materials and equipment shall be managed under the responsibility of the project Manager in
coordination with the Project Procurement Manager. The other resources, such as working space,
office furniture, shall also be supplied under the responsibility of the Project Manager in accordance
with the procedure.
8.3.3 Environment for the operation of processes
The project team shall establish and manage the work environment to ensure a positive influence
on motivation, satisfaction and performance of project personnel on order to enhance the
performance of the project organization.
The work location will comply with all current regulatory requirements and appropriate best practice
for ensuring the health and safety of employees. Consideration shall also, be given to:

8.4 Monitoring and measuring resources


Measurements and monitoring activities are required to ensure that products meet specifications.
The goals of controlling the monitoring and measuring devices are:
- To control the monitoring and measuring devices
- To ensure that measurement and monitoring activities are planned according to requirements and
are performed respectively
Quality Manager in co-ordination with the Construction Manager shall identify the needs of measuring
instruments & Equipment’s and control over measuring devices.
The fabrication/ construction supervisors shall ensure that appropriate measuring devices are
procured, and they are calibrated as per the requirement. Quality Manager shall maintain the log of
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 16 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

inspection related measuring and test equipment and monitor their calibration status. The log shall
include device type, unique identification, and location, frequency of checks, check method, and
acceptance criteria.
The test equipment user shall ensure that appropriate test equipment is employed, and they are used
properly. The Quality Manager shall ensure implementation of the calibration and control processes
is in accordance with the project requirements.
Records of the calibration/ verification for all gauges, measuring and test equipment shall provide
evidence of conformity of product to determined requirements, including employee and customer
provided equipment.
The computer software to satisfy the intended applications shall be validated or verified prior to its
initial use. Applicable records shall be maintained.
Subcontractor mobilized will establish and publish the list of the measuring and monitoring resources
and controls over it including records and evidence for the fitness of the monitoring and measuring
devices retained as documented information
8.5 Organizational knowledge
Quality Induction Program shall be performed as early as possible, after the establishment of Project
Quality Management System (hereinafter QMS). It should include, as minimum, the following
subjects:

- ISO 9001 overview, as the basis for the development of Project QMS

- Quality Assurance Manual brief introduction, the main quality document at the corporate level

- Project Quality Plan, explanation of the general guideline for the quality project activities, with
focus on the rule ‘Prevent rather than Correct

- COMPANY expectation and general quality requirements


Quality Induction session for management and supervisor level shall be performed in the most
efficient way, focused on targets to be achieved. The induction session of the Quality Management
System, to be applied for the Project, will be delivered by QUALITY MANAGER, unless there was a
person delegated to do so on his behalf.

8.5.1 Training Plan


The training plan for the specific area of concern may include the following items:
• Standard Procedure/Project Procedure (Construction activities, NCR and etc.)
• Inspection Procedure (expectations from Construction Team, inspection preparation/readiness,
QC procedure)
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 17 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

• Special Process Procedure (Welding activity, NDE, PWHT procedure, etc.)

8.5.2 Quality activities supporting training program


At the construction stage of work, several different methods may be utilized to raise Project staff’s
awareness of the COMPANY requirements, while promoting Lessons Learned and Best Practices:
• Workshops with clearly assigned subjects/targets

• ‘Toolbox Meetings’ and ‘Morning Talks’, focused on critical activities

• Practical training/presentation of specific activity or product, by Vendor or system provider


Project trainings may be planned based on the current Project needs and targets for the quality
improvement.
8.5.3 Lessons Learned and Best Practice Program
Lessons Learned and Best Practices are valuable tools supporting efficient execution of the Project.
The significant experience from the previous projects shall be selected among the tasks having
some similarities with the Project. The similarities may include, but being not limited to, the following
items: similar scope of work, project location, same client, similar system/procedure, etc.).
The Lessons Learned and Best Practices shall be put in use since the proposal stage of work, while
monitored during Project execution. In order to efficiently manage the data base of the previous
experience, and avoid omission in its implementation, CONTRACTOR may utilize the software in-
house system.

8.6 Risk Management


The project manager will ensure that valid definition and planning information is available for the plan
of risk management activity. The project manager needs to involve the project stakeholders in the
Plan of Risk Management activities.
In order to maximize the probability and impact of positive events (i.e. opportunities) while minimizing
events potentially adverse to the Project (i.e. risks) in trying to achieve a set of Project objectives.
This procedure outlines SECL’s processes and methods of managing exposure to such events that
may arise throughout the Project life cycle. This risk management process will be done as per
Contractor’s internal Risk Management manual (Document No.; SPP0010ENN)

9. EXECUTION STRATEGY FOR PROJECT OBJECTIVES

9.1 Scope of Application


CONTRACTOR’s system; based on ISO 9001:2015, Management Requirements, Industry
Standards, Regulatory Requirements and Departmental Procedures, and the COMPANY’s Project
System; CONTRACT, Contractual Requirements, Regulatory Requirements and the COMPANY’s
Requirements, will govern the process of Project Quality System implementation.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 18 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The Quality execution strategy for the Project will be focused on prevention, while being based on
the three fundamentals listed below:

- Establishment of the Quality System

- Performance Monitoring

- Performance Improvement
9.2 Contract Review
Contract Review applies to those activities performed to appropriately recognize COMPANY
requirements to be used as a basis for Project QMS establishment and development.

9.3.1 Review items


The PM shall arrange and conduct, as applicable, preliminary review of the Contract package to
ensure, that:
• Project requirements are adequately defined and documented
• Requirements are in compliance with applicable codes and standards
• CONTRACTOR and/or subcontractors have the capability to meet contractual requirements
whenever incomplete, ambiguous, or conflicting inputs are found in the course of the Contract
review, the PM will consult with COMPANY to draw up the requirements and the result recorded for
approval.
9.3.2 Amendment of Contract
If any changes or additions occur in the COMPANY’s requirements, during the execution of the
Project, the PM, after clarification, will record them in the form of Contract Modification and notify
related personnel.

9.3 Establishment of the Quality System


The establishment of the Quality Management System is based on the following documentation
which outlines the framework for establishing, implementing and controlling those activities affecting
quality.

- Project Quality Plan and Project Quality Objectives


- Standard Operating Procedures and Project Specific Procedures
- Standard Specifications and Work Instructions as well as Project Specification and Method
statements

9.4 Implementation of the Quality System


The Quality Management System shall be implemented through the established Project Quality
System, which is covered in this Project Quality Plan. An attachment 1 - ‘Methodology’ defines the
Project Quality activities to be implemented and the applicable standard procedures.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 19 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The following Quality System pyramid illustrates the hierarchy which the QMS is established on.
Project Quality Documentation contains of Standard Corporate level QMS Documentation with these
of the procedures, which have to be adjusted or prepared specifically for the Project, in accordance
with additional requirements or project specific circumstances.
Figure 1. QMS Pyramid.

CONTRACT

ISO 9001

Quality Policy and Objectives

Project Quality Plan

Project and Site Procedures

Inspection and Test Plan

Quality Records and supportive documents

9.5 Communication

9.5.1 Role & Responsibilities


The Project Manager and/or the designated personnel are responsible for direct communication
with PTI-ID in accordance with the established Project communication channels.
The Document Controller and/or the designated personal are responsible for the control of all the
documentation between PTI-ID and SAMSUNG, as per has been established in the “Coordination
Procedure (R2B-P2-200-00-Z-PR-00001)”.

9.5.2 The effectiveness, adequacy, and suitability of Project activities, in line with quality requirements,
depend on good communication among all team members. Communication will play major role in
terms of distribution of Project documentation as well as audit reports, management review results,
Preventive Actions, etc. In order to avoid any misunderstanding among team members, the
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 20 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

following tools shall be considered:

• Monthly and Weekly meetings


• Workshops, toolbox meetings
• Quality Awareness through trainings, demonstrations and toolbox meetings
• IT system allowing access to project documentation for team members regardless location
• Lessons Learned and Best Practice

Important communication will be carefully controlled, logged, recorded and stored in order to
ensure that the information is available to relevant parties. The additional information and precise
description of project communication will be summarized in project specific procedure.

9.6 Performance Monitoring


Quality continual monitoring system as well as periodical check during audits and surveillance will
serve as a basic method to ensure quality control and assurance of system implementation. This will
also state as a basis for continual improvement. Quality monitoring and audit system is described in
section 18.3 of this Project Quality Plan.
9.7 Continual Improvement
In order to establish continual performance improvement, CONTRACTOR will apply the approach
and methodology, which is described in Section 18.6 of this Project Quality Plan; Continual
Improvement.

10. CONTROL OF DOCUMENTS AND DATA

10.1 Scope of Application


This chapter applies to issue, revision and distribution control of Project documents and data that, if
not handled properly, may have an impact on the quality of the Project.
10.2 Responsibility and Authority
PM shall ensure that Project documents are issued, stored and controlled at relevant locations,
where quality activities are performed as per the approved procedure.
Engineering administration section shall arrange necessary regulations, codes, standards, manuals
for Project use.
Document Controller will have total responsibility of the documents control, including checking,
collecting and distributing.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 21 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

Quality Manager is responsible for ensuring that the related parties comply with ISO requirements,
with regards to document control and for performing surveillances, to monitor that the document
procedure.
10.3 Document Approval and Issue
Project documents and data shall be checked and approved by authorized personnel prior to their
official issue.
10.4 Document and Data Revision/ Change
Changes and/or modifications to the Project documents will be checked and approved by the same
disciplines that issued the original document. Reasons for changes and/or revisions will be indicated
in the documents or in their attachments. In case of change or revision of only a part of the document,
the issuing discipline may provisionally notify in writing the affected disciplines about such change
and/or revised points by using an appropriated information measure.
When changes and/or revisions are frequently repeated and where misunderstandings and/or
omissions are likely to occur, the issuing discipline will revise the originals entirely and reissue the
revised document.
Revision marking shall be identified in an appropriate method (such as a revision triangle or bars on
the margin) to enable easy identification of changes on the document.
10.5 Documents Numbering and Revision Status
Each document, prepared by the relevant disciplines, will have assigned a unique number, in
accordance with Document Numbering Procedure. This specific number shall be visible on every
single page of the document.
In the event of revision, revision number will be given accordingly to the procedure’s guideline.
10.6 Hand-Over Documentation for Quality
Hand-Over Documentation shall be prepared and maintained in accordance with the applicable,
approved Handover Procedure and COMPANY’s requirements.
The final document packages shall be organized by systems, while their contents and format shall
be defined jointly with the COMPANY’s representative. Handover package shall include at least the
following:

- Reports on main equipment assembly inspections


- Reports on equipment testing
- Reports on tests
- Discipline inspection reports (i.e. civil, mechanical, piping, electrical, instrument, insulation,
painting, etc.) generated at the construction site
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 22 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

11. CONTROL OF DESIGN AND ENGINEERING

11.1 Scope of Application


This chapter applies to design and engineering development activities, in order to ensure that
specified requirements and suitability of design quality are met. Engineering and design control
procedure include establishment of design interface, control of design process, design verification,
control of changes, handling of engineering hold and handling of design deviation and or alternative.
11.2 Responsibility & Authority
PM is responsible for:

- Providing on a timely manner the design information - design input, for the design personnel to
carry out design activities
- Resolving organizational and technical interface items or concerns through Project meetings
EM is responsible for ensuring that design work is performed under Design Team Manager's control
and Engineering Lead Engineer's control.

Each discipline Engineering Team Manager is responsible for:


- Review of the contract documents, deciding in co-operation with PM whether the design
subcontractor is necessary or not, and for managing the whole design process and design
verification activities
- Review and approval of the ‘Job Execution Plan’ which is planned and prepared for design and
design verification activities by Engineering Lead Engineer
- Review and approval of design activities by the assigned design engineers

Engineering Lead Engineer is responsible for:

- Preparation of the ‘Job Execution Plan’ for the Project design activities
- Training and supervision of the assigned design engineers

QUALITY MANAGER is responsible for:

- Ensuring that Quality Audits for design activities are executed as per the quality audit schedule,
and to perform surveillances.

11.3 Design Process Control

11.3.1 Design Planning


Design Planning shall be summarized in the ‘Job Execution Plan’, prepared by each Engineering
Lead Engineer.
The design and development process determines:
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 23 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

• Stages of the design and development process;


• Review, control activities appropriate to each design and development stage;
• Responsibilities and authorities for design and development activities

The Engineering Manager controls the design and development interfaces with the COMPANY and
with the Subcontractors/Suppliers.
Engineering Manager is responsible for the design control activities particularly:
• The organization of engineering activities;
• Subcontracting and supervision of relevant design works;
• Distribution of tasks and allocation of areas of responsibilities;
• Design data input control;
• Design output control, Particularly the approval of the deliverables;
• Design change control
Lead Planner assists Project Manager and the Project Engineering Manager for planning, co-
ordination, document control and interface control during the design phase.
11.3.2 The Organization and Technical Interface
The organizational interface shall be performed and controlled by the senior manager of each
involved in the Project activities discipline. The technical interface shall be controlled in accordance
with the Consortium’s standard procedures ‘Design Review, Verification and Validation Procedure’
(SPD0014ENN), while utilizing supportive procedure for relevant activities, i.e. inter-department
check, etc.
11.3.3 Control of Design Documents
In order to properly control the design documents, the following shall be taken into consideration:
• Establishment of the plan how each design activity is to be performed
• Organization and technical interfaces between disciplines to be clearly defined
• The process for controlling the design inputs including Project Specifications identified in the
Agreement, as well as applicable statutory and regulatory requirements to be established and
maintained throughout the design stage
• Established process for controlling the design outputs in order to assure that they can be verified
against design input requirements
• The process for formal document reviews of the design at appropriate stages of development.
11.3.4 Design and development Inputs
Design input requirements, including Project specifications identified in the Agreement, as well as
applicable statutory and regulatory requirements shall be identified and thoroughly documented,
while their selection shall be reviewed for adequacy by the respective Engineering Team Manger
and Engineering Lead Engineer.
Project Manager shall resolve incomplete, ambiguous or conflicting requirements with those
responsible for issuing the requirements.
The required inputs shall be identified, as a general rule, for each document and procedure prepared
by the Consortium. It should include the following information:
• Statement of Requirements
• Engineering Design Requirements
• Lessons Learned from various sources
• International codes, standards and regulations;
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 24 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

• Design Codes, Standards and Legislative Requirements.


• COMPANY standards/specifications
• Documented product specifications
• Offers, orders, or contracts
• List of relevant statutory and regulatory requirements
• List of relevant standards or codes of practice
• Contractor’s experience gained from the execution of previous projects of a similar nature
(lessons learned) shall also be used as a design input.
The input requirements shall be identified, documented and reviewed for adequacy and resolution
of incomplete, ambiguous or conflicting requirements by the engineering department and the results
shall be communicated to COMPANY if any deviation is identified Design Output
Design outputs shall be thoroughly reviewed and approved prior to their final submission to the
COMPANY and/or prior to their ‘Issue for Construction’ or implementation.
11.3.5 Design Review
A schedule for design review will be established by the Project Engineering Manager to perform the
reviews at defined stages. The COMPANY will be notified prior to these reviews for giving an
opportunity for participation. All review results shall be documented, and the CONTRACTOR shall
maintain an auditable trail of records.
Design reviews such as Hazard and Operability (HAZOP) and, 3D Model review, 3D Model HSE
review, Hazard identification (HAZID), SIL etc., shall be performed in accordance with the
procedures
11.3.6 Design Verification
Verification shall be performed in accordance with planned arrangements to ensure that the design
and development outputs have met the design and development input requirements.
The design and development verification shall be carried out on all design deliverables to ensure
that they:
• Meet the design input requirements specified in the contractual documents;
• Contain or make reference to acceptance criteria, for the relevant products;
• Define the characteristics of products that are essential to their safe and proper use
• Provide information for purchasing, testing and construction activities.
Design Verification and Validation shall be performed as per standard ‘Design, Review, Verification
and Validation Procedure’.
11.3.7 Validation Activities of Design and Development
The objective of the validation is to ensure that the design and development outputs, the product,
its characteristics, and the intended use, conform to the specifications that were described in the
design and development inputs. Another objective of the validation is to prove that the requirements
will be consistently met throughout the entire life cycle of the product. Validation test will be practiced
on a process output.
The validation of the design is mainly performed during the pre-com/commissioning phase and
submitted for COMPANY's approval as required in the contract, relevant specifications, procedures
and processes.
11.3.8 Design and development Design outputs
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 25 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The outputs will allow adequate evaluation of conformance to design input requirements and
recorded and expressed in terms of requirements, calculations, analysis, or other means that can
be verified against input requirements as described in the Project / Engineering Execution Plan.
This process ensures that design and development outputs:
• Meet the design and development input requirements;
• Provide adequate information to production and service operations;
• Contain or reference product acceptance criteria;
• Define the characteristics of the product that are essential for its safe and proper use.
Design outputs shall be verified to ensure that they comply with design input requirements and shall
be approved by the relevant discipline Lead Engineer, Engineering Team Manager and Engineering
Manager, prior to their use for Procurement, Construction and/or inspection and testing.
Design output shall bear the following information, as required, for proper identification and control:
• Project Name
• The Consortium’s job number
• Drawing information; i.e. document title, document number and revision status
• Inter-discipline cycle (if applicable)
• Revision control
• Validity status
• Level of control (i.e. issue for bid, issue for design, for quotation, etc.)
11.3.9 Control of Design Changes
The objective of controlling the changes is to provide an overview of the requirements related to the
product, its characteristics, and its status before and after the change. Changes to design and
development are to be identified and reviewed to assess and evaluate their potential consequences.
The changes then shall be verified and validated, when applicable, and authorized prior to their
implementation. The control will cover the entire life cycle of the product or service. The review of
design and development changes refers to the identification, review, and control of the effect of the
changes on products that are in the design and development phase or products that were already
delivered
Design Changes and modifications shall be identified, documented, reviewed and approved, in
principle, in the same manner as applied to the original, taking into account the following:
• In the event that an inadequacy or inconsistency is found, the finder will request for change the
design group, originally issued this document, by design change request sheet
• The proposed change will be evaluated for correctness and effectiveness, including the impact
on the schedule, cost, etc.
• The changed parts will be marked for easy identification
• The revision date, number and reason for such change will be noted on the document
• The changed document, which may have impact on the scope of work will be submitted to the
COMPANY for approval, if required
• Obsolete documents will be promptly removed and visibly marked ‘Cancelled’
• Design changes shall be controlled in accordance with Design Change Procedure (SPD0015ENN)
or Project specific procedure.
• Design Change log shall be maintained by Contractor and status shall be reviewed / monitored
periodically to ensure effective implementation.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 26 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

12. PROCUREMENT CONTROL

12.1 Scope of Application


This chapter is intended to outline control of purchased products and services during execution of
the Project. It applies to purchasing process, expediting and tracking of materials and equipment, to
be installed in the Project. For details on applicable procurement procedures, activities and
responsibilities please refer to the Methodology, included in the Attachment-1, Section 4 Product
Realization.
12.2 Responsibility and Authority
QUALITY MANAGER shall be responsible for:

- Review and approval of Vendor’s Quality Management System


- Reviewing Vendor quality documents
- Ensuring that Non-Conformances (if any), are closed prior to the issue of any equipment or
material to the Site

Project Procurement Manager shall be responsible for:

- Deciding the basic policy of procurement by discussing with relevant teams


- Preparing the requisition list through coordination with each design team
- Coordinating with the relevant teams the selection of qualified Vendors

Engineering Engineer/Assigned Engineer is responsible for preparing the technical procurement


documents, such as, requisition, specifications, data sheet, etc.

Procurement Lead Engineer is responsible for the following:

- Controlling the internal / external procurement, schedule control, transportation of goods and
customs clearance
- Prepare and review purchase orders
- Expediting the timely delivery of products

Inspection Coordinator is responsible for managing the material inspection activities in accordance
with procurement documents and the approved vendor prints or data sheets.

12.3 Evaluation and Selection of Vendors/Subcontractors

12.3.1 Evaluation of Vendors/Subcontractors


PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 27 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

Selection of Vendors will be carried out in accordance with CONTRACTOR’s internal standard
Procedure for Vendor Evaluation (SPR0016ENN), with minimum requirements taking into account the
following minimum requirements:
• Accreditation to certificate ISO 9001 of Vendor shall be reviewed. If it is not available the
assessment for Evaluation of Vendor shall be performed against one of the following:
• CONTRATOR's documented history of past performance with the Vendor
• Documented assessment of the Vendor’s quality system
• Good and Effective Safety Management System
12.3.2 Project Approved Vendor List
Procurement Engineer will use the Project Vendor List for inquiries, reflecting the COMPANY's
requirements.

12.4 Purchasing Data

12.4.1 Technical Specification


Related Engineering Lead Engineer shall prepare the technical Specification for material and
service requisitions and obtain approval of the documents from the Engineering Manager.
The Engineering Manager will forward the technical Specification to the Procurement Lead Engineer.
The technical Specification shall include as a minimum:
• A precise identification, such as: type, class, grade, quantity, etc.
• The title or other positive identification, and applicable issue of specifications, drawings, process
requirements, inspection and other relevant technical data, including requirements for approval
or qualification of product, procedures, process equipment and personnel
• The identification of the quality standard to be applied to purchased products; e.g. ISO, etc.
12.4.2 Material Requisition (MR)
The MR shall be prepared, based on the Technical Specification, including the following, as deemed
necessary:
• Scope of supply
• Applicable Project codes, standards, the COMPANY’s specifications, CONTRACTOR’s design
and Quality documents
• Required vendor’s document, such as fabrication procedure, WPS, PQR, qualified personnel list,
technical documents

12.5 Verification of Purchased Products

12.5.1 Delivery Control


In order to control the schedule of purchased product procurement activity shall be precisely
controlled.
The inspection of products will be carried out in line with specific procedure, technical specification
and material criticality. In addition, CONTRACTOR inspection/third party inspection will be
performed along with the agreed Inspection and Test Plan. Follow up inspection, a result of the
control activity, inspection record will be issued and maintained by Inspection Coordinator.
Where specified in the contract, the COMPANY or the COMPANY’s representative reserves the
right to visit Vendors and their Sub-Vendors’ works at any location, for the purpose of inspection.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 28 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

Such visit by the COMPANY shall not release the CONTRACTOR or Vendor of its contractual
responsibilities for inspection; to provide acceptable product to the COMPANY.
12.5.2 Inspection Control and Coordination
• Inspection and Test Plan
CONTRACTOR will use CONTRACTOR standard forms for inspection and test activities, which
will be submitted to COMPANY for review and approval.
• Third Party Inspection(TPI)
In addition to the CONTRACTOR TPI, Third Party Inspection Agency may be appointed by the
COMPANY. CONTRACTOR has the responsibility to interface with this Third Party Inspection
Agency.
• Pre-Inspection Meeting
For complete understanding of inspection and test requirements, pre-inspection meetings shall
be held in accordance with the Inspection & Testing Requirements.
• Inspection Notices
CONTRACTOR shall give a written notice to COMPANY, at least one (1) month for tentative
schedule prior to inspection.
• Inspection Status
Overall project vendor inspection plan will be established by the CONTRACTOR to record and
track inspection activities up final inspection for each project equipment/material.
• Inspection Release Certificates (IRC)
When the inspection was verified the acceptability of the vendor’s supply, CONTRACTOR’s
inspector shall issue an Inspection Release Certificate to the vendor with a copy.
• Manufacturing Data Record (MDR)
After acceptance of material or equipment, the CONTRACTOR shall prepare and issue to the
COMPANY a final quality report. This report shall be based upon CONTRACTOR’s review of the
inspection file and shall provide narrative detail of QA / QC activities performed during
manufacturing and fabrication of the equipment or material. The report shall provide as a
minimum:
- Copies of COMPANY approved waivers to COMPANY’s requirements
- Inspection and Test Plan
- CONTRACTOR witnessed inspection Report
- Copies of NCR with final dispositions and resolutions
- In cases where the supplier is responsible for export packing has been inspected and
accepted by CONTRACTOR
- Copies of supplier’s quality records
- Inspection Release Certificates
- Punch list of pre-shipment inspections
12.5.3 Non-inspectable Materials
For non-inspectable materials/equipment as well as sub-orders, on which inspection has been
waived, CONTRACTOR shall maintain and submit to the COMPANY, if required, mill certificate,
test data and any additional documents, which confirm requirements.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 29 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

12.5.4 Non-conformance Control


CONTRACTOR’s Inspectors as well as Third Party Inspectors and COMPANY’s representative,
who detects non-conformance of purchased products, shall prepare a Non-Conformance Report
(NCR) and shall notify to QUALITY MANAGER. In case of any potential nonconforming items,
preventive action shall be considered.
For further description, please refer to the section 16 Control of Non-Conforming Products, included
in this Project Quality Plan.

13. HANDLING, STORAGE, PACKAGING, PRESERVATION AND DELIVERY

13.1 Scope of Application


This section covers activities of handling, storage, shipping/delivery and preservation of material and
equipment in order to prevent their damage or deterioration. Thus, the aforementioned target can be
achieved by ensuring implementation of the following guidelines:

- Procedures for receiving inspection are implemented


- Items are stored in a manner that prevents loss, damage or deterioration
- Products and/or materials are suitably packed such as to prevent loss or deterioration due to
handling or environmental conditions
- Dispatch and transport of materials are subject to inspection as appropriate
- Dispatch and receipt is duly recorded and authorized by responsible personnel
- Handling, storage, packing, transportation and installation procedures will take into account
national and international standards, if applicable
13.2 Responsibility and Authority
Project Procurement Manager is responsible for developing and controlling the Plan for packing and
transportation of the material.
Material Control Manager is responsible for developing procedures for control of handling,
preservation of products except for material and equipment on site (Field Material Control Procedure).
Discipline S/I is responsible for handling, storage, preservation of material and equipment.
Quality Manager is responsible for monitoring the implementation of described above activities.
Discipline Lead Engineers or Discipline S/I shall be responsible to inform of any specific item that
requires a special treatment, while being stored, in order to preserve adequately such item. Discipline
Manager or S/I at site shall develop a preservation schedule for those special items, requiring
preservation; e.g. pumps, special instruments, etc.

13.3 Handling and Storage


Plan for storage, protection and transportation of materials shall be developed based on the
information provided by Vendor/Subcontractor, taking into account the following rules:
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 30 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

- Handling and storage methods shall prevent deterioration of quality of the product or
environmental contamination / pollution
- Products in stock shall be clearly identified by marking, tags, labels, locations, etc. to prevent
abuse, misuse and loss
- Materials shall be stored on designated storage areas or indoor space
- The CONTRACTOR and its Subcontractors will ensure that Material Safety Data Sheets (MSDS)
are provided, for chemicals and hazardous substances used during the execution of the Project
- Handling of heavy components will be performed under controlled conditions. Operators of
special handling and lifting equipment will be experienced and qualified
- Quality Manager shall monitor, at appropriate intervals, handling and storage activities for
compliance with procedures and detection of deterioration of products in storage facilities, and
notify the related parties to prepare corrective and preventive action
13.4 Packing and Delivery
Prior to packing, a Vendor will confirm the cleanliness, coating, required records of the product, and
materials to be used for packing and completion of disposition of non-conformance, if applicable.
The vendor will control the packing, preservation and making process in order to satisfy the
CONTRACTOR requirements.
Shipments will be prepared and transported in compliance with specified requirements and
applicable regulations.

14. CONSTRUCTION CONTROL

14.1 Scope of Application


This chapter is addressed to the overall control of construction activities in the Project, with focus on
special processes directly affecting quality. Construction Control, performed by site independent
team, applies to quality assurance and site control activities according to PQP guidelines, associated
procedures as well as Inspection and Test Plan specifying items, to be inspected at the site.
14.2 Responsibility and Authority
CM is responsible for ensuring that construction processes, which affect quality, are carried out
according to the Project Quality Plan, Field Inspection and Test Plan, Quality Procedures and
Construction Specifications, which shall be accepted or approved by the COMPANY, in accordance
with Contract Requirements. In addition, the quality personnel shall be qualified to perform their
duties. It shall be assured that only calibrated inspection, measuring and test equipment will be used
when performing quality inspections. Construction Manager is responsible for assuring that
personnel performing special process are qualified in accordance with Contract Requirements or
internal ‘Instruction for Inspection and Test Personnel Qualification’ (SPQ0012ENN).
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 31 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

Quality Manager is responsible for verifying that personnel, procedures, and equipment for special
processes are reviewed, approved or accepted by the COMPANY including, but not limited to the
following;

- Project Quality Plan


- Field Inspection and Test Plan
- Welder Qualification Test Procedure
- Welding Procedure Specification / Performance Qualification Record
- Post Weld Heat Treatment Control Procedure with Hardness Test
- Positive Material Identification (Alloy Verification) Control Procedure
- NDE Control Procedure
- Method Statements or Procedures, required for particular purposes
- Etc.
14.3 Planning and Implementation of Process Control

14.3.1 Process Planning


Follow up precise revision of the Project documents, CM shall reflect the process activities and set
the system of the construction execution. He should take into account, as minimum, following
aspects:
• Construction methods, specific for the Project circumstances
• Construction schedule, in order to achieve the quality requirement of construction execution with
agreed period
• Review of Subcontractor’s quality system and plan for the construction activity, focused on the
compliance with specific quality requirements
Prior to the start of construction execution, CM shall hold a Kick-Off Meeting to explain the Scope
of Work, with special focus on critical path, technical requirements, construction execution policy,
review of manpower, and the other issues that seemed to be necessary to successfully accomplish
project. Additionally, Quality Manager or desirable personnel shall conduct the meeting before start
of work to obtain the quality requirements for construction execution.
In order to make the process planning effective and keep the track of all the changes in project
execution along with progress, the construction schedule shall be periodically updated on the
agreed basis.
14.3.2 Implementation
Construction activities which directly affect quality shall be carried out under controlled conditions
as follows:
• Establishment of a definite procedure for performing the activity
• Use of suitable construction equipment and suitable working environment
• Compliance with reference standards, code, documented procedures and other Contractual
Requirements such as Law & Regulation
• Monitoring and control of suitable process parameters and product characteristics
• Criteria for workmanship which shall be stipulated, in drawings, Project Specifications, or
procedures
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 32 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

• Suitable maintenance of equipment, storage, etc.


• Assigned qualified personnel respectively to performed activities
• Check in accordance with established Inspection and Test Plans
14.4 Control of Special Processes
Special processes, the result which cannot be fully verified by subsequent inspection and testing of
product, shall be performed by qualified personnel and/or require continuous monitoring to ensure
that the specified requirements are met. Therefore procedures addressed to this kind of processes
shall include the personnel, equipment and process qualification.
Typical special processes are welding, heat treatment and nondestructive examination.
14.5 Inspection and Testing
The Inspection and Test activities shall be performed in accordance with approved ITP. Moreover,
the status shall be identified and controlled by suitable means (records, tags, marking and etc.),
which indicate conformance or non-conformance of inspected product.
The Inspection and Test Plan will be developed, in order to meet, as minimum, the quality control
requirements of the contractual and Project specifications, drawings and codes.
The ITP shall cover all the scope of Work activities, defining acceptance criteria for each task, and
identifying the surveillance and witness inspection points to be agreed with the COMPANY, prior to
work commencement.
The identification resulting from the inspection and tests shall be maintained, as necessary,
throughout the Project to ensure that only the products and materials that have passed the required
inspections and tests are delivered, used or installed.
The sampling method will be governed by Contractual requirements and related international
standards.
14.6 Control of Inspection, Measuring and Test Equipment
Inspection, Measuring and Test Equipment shall be controlled and monitored in order to ensure that
such equipment has been calibrated, prior to their use for the project. The calibrated equipment shall
be logged into the project list containing as the minimum following information: the last calibration
date, the next calibration date, identification number.
The system shall ensure that only calibrated Inspection, Measuring and Test Equipment can be used.
The test equipment that can affect product and material quality shall be identified and promptly
calibrated and adjusted at prescribed intervals prior to use.
The control of equipment shall be precisely defined, including details of identification number,
location, calibration frequency, calibration method, acceptance criteria and the action to be taken
when results are unsatisfied.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 33 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The handling, preservation and storage of test equipment shall be carried out with producer
guidelines in order to maintain the accuracy and fitness for use and calibration of equipment.
Documentation of such inspection, measuring and test equipment shall be available for the
COMPANY, if requested.
Test equipment found to be non-conforming shall be repaired and recalibrated prior to be made
available for use. If test equipment is repeatedly found to be non-conforming outside the calibration
tolerance, it shall be removed from the project.
14.7 Identification and Traceability
Unless otherwise designated by Contract, identification and traceability requirements for purchased
products, field fabrications, installed products, and plant systems etc. shall be specified in the design
outputs, drawings or construction specifications, by CONTRACTOR.
Whenever specified, identification or traceability marking (such as applicable specification, material
grade, batch, heat, lot, part, serial number, or specified inspection, test and other records) shall be
provided on the product or related document by the person responsible for the product.
Identification markings, when used, shall be applied using materials and methods which provide a
clear and legible identification and do not detrimentally affect the function or service life of the item.
Markings shall be transferred to each part of an identified item when subdivided part shall not be
obliterated or hidden by surface treatment or coatings unless other means of identification are
substituted.
Marking shall be transferred to inspection records or as-built drawings by the person responsible for
the product if marking can become obliterated or hidden during fabrication, assembly, or installation.

15. PRE-COMMISSIONING AND COMMISSIONING CONTROL

15.1 Scope of Application


The purpose of this section is to define the final phases of the work and its transition into completion
of each system and then into overall Contract completion. These set of guidelines for the pre-
commissioning and commissioning processes will be further developed and described in details.
15.2 Responsibility and Authority
PM shall be responsible for preparation/coordination and submission of the pre-commissioning plan
in line with schedule showing proposed sequences for completion of the pre-commissioning and
commissioning activities of the Project, ensuring on time facilities turnover.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 34 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

CM shall be responsible for seeing and managing pending construction activities (punch list items),
in order to achieve mechanical completion on time and ensure efficient commissioning performance
and start up.
Pre-commissioning/Commissioning Manager shall be responsible for main pre-/commissioning
activities from planning to its implementation, from safe and efficient pre-commissioning activities to
a successful commissioning and start-up. Pre-commissioning / Commissioning Manager shall hold
regular coordination meetings for exchanging information with other team members and the
COMPANY, updating on the commissioning progress monitoring.
15.3 Execution of Process Control
Prior to the execution of the work, a system walk down (P&ID Check) shall be performed, if required
with COMPANY, in order to ensure that the outstanding major work has been completed.
CONTRACTOR shall perform pre-commissioning/commissioning activities in full cooperation with
Subcontractors and vendors as well as with the assistance of the COMPANY, in order to secure a
safe and successful start-up. The major activities to be executed, but not limited to, are as follows:

- Water flushing / air blowing / steam blowing / chemical cleaning


- Equipment inspection
- Reinstatement & Box-up
- System leak test
- Instrument functional test
- Vendor package test
- Mechanical running test for rotating equipment
- Refractory drying out & post-dry out inspection, if required
- Loading and charge; e.g Chemicals, Absorbents, etc
- Inerting with N2

It is PM’s responsibility to ensure that all shareholders including vendors, Subcontractors and the
COMPANY are integrated and participate as one team in order to resolve pending issues and
expedite the completion of the Project.
Effective System Turnover shall be put in place to manage the system turnover to commissioning.
When erection, testing, inspection, painting, thermal insulation and final clean-up have been
completed within the plant, CONTRACTOR shall notify to the COMPANY in writing on the Mechanical
Completion and readiness for commissioning.

16. CONTROL OF NONCONFORMING PRODUCTS


PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 35 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

16.1 Scope of Application


This chapter applies to the control of nonconforming items or products from Vendor and/or the Site
to be implemented in order to ensure that nonconforming products are prevented from unintended
use or installation.
Non-conforming products will be segregated, quarantined and clearly marked or identified in a
different way to preclude inadvertent use.
The reason for the non-conformance will be investigated in order to establish the root cause with
corrective action to prevent its recurrence in the future.
16.2 Responsibility and Authority
Any person who is aware of a nonconforming condition is responsible for identifying and documenting
such condition.
Quality Manager/Inspection Coordinator is responsible for ensuring that the condition of Site products
are correctly identified, validated, tagged, segregated, disposed, disposition implementation verified,
and Nonconformance Report Log maintained.
Engineering Manager shall review the "use-as-is" items or products on the Nonconformance Report
(NCR) and submit it to the COMPANY for its approval.
Each Team Manager is responsible for the disposition of the relevant non-conformances, their
correct implementation and for taking the necessary precautions for preventing them as per the
Corrective and Preventive Plan.
16.3 Control and Handling of Nonconforming Product/Service

16.3.1 Identification, Evaluation and Documentation


When any deviation from the requirement is detected or reported, the CONTRACTOR will confirm
status, with hold the process and identify product by marking or affixing a ‘HOLD’ tag to preclude
inadvertent use or installation. Non-conformance Report and notification can be initiated by any
person who finds nonconforming item.
16.3.2 Segregation
The ‘HOLD’ tag on the non-conforming product shall be attached by Quality Manager or desirable
quality staff, i.e. Site Quality Inspector, in order to promptly segregate that product and prevent its
inadvertent use.
If the product is impossible or impractical to segregate, the non-conforming product or area shall be
roped off, tagged, or segregated by other suitable means.
16.3.3 Notification
The Quality Manager will circulate the notification to relevant AE, in charge of review and comments,
and send the copies to the PM.
16.3.4 Disposition
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 36 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The NCR shall be routed to appropriate organization for disposition. Nonconforming items shall be
disposed as one of following:
• Use-as-is - accepted without repair
• Repair - accepted with repair
• Rework - reworked to meet the specified requirements
• Reject - rejected or scrapped
When the non-conforming item is considered as ‘use-as-is’, the responsible organization will revise
the relevant drawings (make ‘as-built’ drawing) and/or documents.
When the non-conformance is considered as ‘repair’ or ‘rework’, the responsible organization will
prepare the repair or rework procedure for review and approval by the Quality Manager and
COMPANY prior the start of the work
When the non-conformance is considered as ‘reject’, the product will be scrapped (regarded for
alternative application, depending upon the conditions).
16.3.5 Verification of Dispositions
The disposition result of repaired or reworked products shall be verified by the Quality Manager and
COMPANY after its disposition being carried on.

17. CORRECTIVE AND PREVENTIVE ACTION

17.1 Scope of Application


This chapter applies to corrective and preventive actions taking for preventing further nonconforming
conditions. The requests for corrective actions have the scope of correcting the deficiency through
an immediate action and preventing its occurrence in the future. The requests for preventive actions
have the scope of eliminating the causes of potential deficiencies, in order to prevent their occurrence
through an activity of processes monitoring and respective performance indicators, identifying any
deviation that could occur. The corrective and preventive action shall be enforced by the staff
assigned to this Project.
17.2 Responsibility and Authority
Project Manager, Site Manager and any other Project Key Personnel as well as Team Manager, who
has been requested to take corrective and preventive actions is responsible for establishing a
corrective and preventive action plan and for performing and maintaining such corrective and
preventive actions.
Quality Manager shall log, issue, and verify actions taken to resolve the relevant issued Corrective /
Preventive Action Request (CPAR) and inform to COMPANY.
17.3 Procedure
CPAR shall be issued in case of the following cases:

- When significant or repeated nonconformance happened to prevent large scale defects


- When corrective action is needed to eliminate the potential cause of the nonconformance
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 37 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

The Personnel of the organization initiating CPAR shall transmit the draft document to the QUALITY
MANAGER or desirable quality personnel. The CPAR shall be logged and validated after reviewing
whether the requirement of CPAR is valid or not.
The original CPAR shall be send to the organization taking corrective action.
The person in charge of performing the CPAR, after preparing the Corrective/Preventive action Plan,
shall return the CPAR to the quality organization.
In order to encourage people to use PAR, system itself has been simplified; the set of PAR templates
issued in a form of pocket book with brief explanation and issuance guidelines is always available at
the project location.
17.4 Control of CPAR
The organization, assigned for the action, shall perform corrective and preventive actions as required
and transmitted it to the quality organization for verification:

- If the CPAR is not acceptable, it shall be returned for re-disposition or implementation of


corrective action
- If the verification is acceptable, the CPAR is closed by the quality organization

18. CUSTOMER SATISFACTION

18.1 Scope of Application


SAMSUNG shall monitor the information and perception of PEMEX’s satisfaction. The methods for
obtaining information on such perception may include letters and correspondences, PEMEX’s
complaints, claim analysis, direct communication, compliments, electronic communication systems,
comments during meetings, surveys (performed once a year), etc.

18.2 Responsibility and Authority


18.2.1 The Project Manager shall be responsible for:
Deciding the primer monitoring methods considering the above information sources, and
implementing effective survey and analysis.

18.2.2 The Quality Manager shall be responsible for:


Following up internal issues that may affect the PTI-ID satisfaction.
Obtaining feedback from the Project Manager and/ or through audits over PTI-ID’s satisfaction.
Such information shall be collected during the quality audits.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 38 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

18.3 Development
The investigation and analysis of PTI-ID’s satisfaction shall consider the following:

- The quality of the service supplied, and the PTI-ID’s satisfaction over the final product.
- The level of cooperation and reliability with regards to PTI-ID ´s expectations.
- Major aspects from PTI-ID´s point of view.
- PTI-ID’s satisfaction / dissatisfaction may be subjective and perceived in several ways

19. QUALITY MONITORING AND IMPROVEMENT

19.1 Scope of Application


This section covers quality monitoring activity with focus on audit and surveillance, which will be
conducted during the Project execution.
19.2 Responsibility and Authority
Quality Management Representative is responsible for assignment/delegating team (Lead Auditor
with auditors) to perform audit.
Lead Auditor has the responsibility and authority for overall quality audit performance, including:

- Audit team organization


- Preparation of Audit Plan and Auidt Checklist
- Conducting opening and closing meeting respectively describing quality objectives and audit
findings
- Review of audit findings and report
Auditors have the responsibility to perform/support the audit activities, including:

- Recording observations
- Collecting evindence to proof audit observations
- Conducting opening and closing meeting, respectively describing quality objectives and audit
findings
- Support in report preparation
- Any other assigned audit tasks
Audited discipline management representatives:

- Active participation in audit activities according to approved schedule

- Submission of requested documents

- Corrective Action plan and implementation to applicable Audit Finding Records (AFRs)
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 39 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

19.3 Quality Audit

19.3.1 General
Audits are planned and conducted in every discipline at home office and on site with the following
objectives:
• Issues an audit schedule ensuring that full system audits are carried out at 30%(or 40%) and
60%(or 70%) of completion stage for Design, Procurement and Construction work phases.
• The audit schedule and procedure will be submitted to COMPANY for review.
• Verify that the activities are performed in accordance with the provisions of the Project Quality
System.
• Assess the adequacy and effectiveness of the project quality management system in relation to
established quality objectives, particularly considering the congruence and integration among
activities.
• Identify possible lacks, determine the causes of such and, where necessary, promote appropriate
corrective action.
• Verify the application and effectiveness of any adopted corrective actions.
• Provides the elements of knowledge and assessment of the system of management for the quality
of the project and also of its implementation to the project director, project manager, department
managers and discipline lead engineers.
Internal Quality Audit will be carried out in accordance with the Project Quality Audit Procedure.
In addition to internal audit, independent quality system audit will be performed according to the
Quality Audit Procedure and Internal Audit Plan.

19.3.2 Audit Schedule


The Project QA Manager shall submit a quality audit schedule to COMPANY for information. Audits
shall be carried out at thirty or forty percent (30%or 40%) and sixty or seventy percent (60% or 70%)
of progress stage for design, procurement and construction.
19.3.3 Audit Notification
Audit Notification shall be issued by the Quality Manager to auditee. A copy of the notification shall
be issued to COMPANY ten(10) working days in advance.
19.3.4 Corrective Actions
Where corrective actions are to be taken as a result of audits, auditees shall prepare a report on
the corrective action and send it to the auditor as soon as possible after the receipt of the Corrective
Action Request then corrective action is reviewed by the Quality Manager. The Quality Manager
shall follow up and shall expedite the audit to review the effectiveness of the corrective action taken
and to close it.
19.3.5 Management Review
The result of the Quality System Audit shall be reported to CONTRACTOR’s Project Manager for
the Management Review.
19.3.6 Audits Report to the COMPANY
The Quality Manager shall submit reports of audit including findings and recommendation in the
areas of concern.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)

Page 40 of 41
Doc. TITLE PROJECT QUALITY PLAN Rev. 0
Contract Doc. No. R2B-P3-206-00-O-PLQ-00002 Contract No. PTI-ID-O-004-2-2020
Contractor
Contractor Doc. No. SO6625-SV0P-QAP-30001 Job. No.
SO6625

19.3.7 Surveillance
The surveillance may be performed and reviews on selected areas as directed by the PM or in areas
where quality is suspected to be halted. Quality surveillance can be applicable for project location;
home office, sit or shop.
19.3.8 Shop and Site Inspection
Shop inspection shall be addressed to selected vendors, giving consideration to the importance of
items and services, for which they received orders and to their past performance. Site Inspection
shall be applicable to all specified items, which have been agreed with COMPANY prior to work
commencement.
Quality Inspection shall be carried out in accordance with the applicable Inspection and Test Plans,
which will be approved by the COMPANY in advance, prior the inspection.
Preparation, tracking and resolution of any occurred non-conformance and corrective and
preventive actions shall be controlled according to Project Quality Plan guidelines and approved
procedure.

19.4 Continual Improvement


Continual Improvement of the Project Quality System shall be achieved, as minimum, through the
Management Review conducted in accordance with guidelines in this Project Quality Plan and
through the implementation of the following:

- Quality Policy and objectives monitoring


- Key Performance Indicators (measurable quality parameters) establishment and monitoring
- Quality Audit and Surveillance
- Efficient communication; team building/meeting/workshop
- Lessons Learned and Best Quality Practice
- Preventive Action System implementation
- Quality Awareness; training/toolbox meetings/quality talk

20. ATTACHMENTS

Attachment 1 – Methodology in a matrix format


Attachment 2 – PROJECT Organization Chart
Attachment 3 – PROJECT Quality Organization Chart
Attachment 4 – Internal Audit Schedule
Attachment 5 – ISO 9001:2015 Certificate
ATTACHMENT#1 – Methodology

ITEM VERIFICATION
ACTIVITY DESCRIPTION APPLICABLE PROCEDURE (s) RESPONSIBILITY DELIVERABLES TO THE COMPANY
NO. METHOD

1 Quality Management System (QMS)


Quality Management Manual
(SMQ0001E) / Chapter 1 Quality Audits
1a Project QMS Documentation PROJECT QUALITY Plan PM / PQM Surveillance QA/QC Plan
(R2B-P2-200-00-O-PLQ-00002) Inspections

Quality Management Manual


(SMQ0001E) / Chapter 1

Document Control Procedure


Quality Audits
(T.B.D.) Project Documents
Assure that the Document control is
1b Project Numbering & Project Document Control PM / SM
Implemented. Surveillance
Procedure (T.B.D) Technical Data Books
Inspections

Quality Records Control Procedure


(SPQ0023ENN)

2 Management Responsibility
Quality Management Manual
Assure that all employees are aware of the
(SMQ0001E) / Chapter 3
quality policy & objectives, the scope Quality Audits
2a PM / SM QA/QC Plan
responsibility of their functions and their PROJECT QUALITY Plan Surveillance
impact on product and service quality (R2B-P2-200-00-O-PLQ-00002)

3 Resource Management
Quality Management Manual
Develop / Implementation (SMQ0001E) / Chapter 3
3a PM / SM Audit Training Schedule
Training/Orientation for Human Quality / Environmental Training Instruction
Resources (SPQ0022ENN)

Quality Management Manual


3b
Infra-structure and Work Environment (SMQ0001E) / Chapter 3 PM / SM Surveillance N/A

Project Coordination Procedure Project Control


3c Communication (T.B.D.) Manager Audit Correspondence
ITEM VERIFICATION
ACTIVITY DESCRIPTION APPLICABLE PROCEDURE (s) RESPONSIBILITY DELIVERABLES TO THE COMPANY
NO. METHOD

4 Product Realization
Quality Management Manual
(SMQ0001E) / Chapter 4

Project Management Procedure


(SPP0001ENN)
4a Planning for project execution PM / SM / PQM Audit - Project Execution Schedule
Project Coordination Procedure HSE Manager
(T.B.D.)

Project HSE Plan


(T.B.D.)

Quality Management Manual


PM / SM / PQM
(SMQ0001E) / Chapter 4
Ensure Contract review and Customer- Quality Audits
4b N/A
related Process. Project Control Surveillance
Contract Review Procedure Manager
(SPF0003ENN)

Quality Management Manual


(SMQ0001E) / Chapter 4

Design Execution Procedure HAZOP Report


Lead Discipline
Design Control (SPD0010ENN) Constructability
Engineer Quality Audits
• Engineering & Design – Planning Review Report.
4c Surveillance
and Coordination Design Verification & Validation Procedure 3D Review Report
Project Engineering Inspections
• Design Review and Verification (SPD0014ENN) Design Change Log
Manager
Engineering Documents
Design Change Procedure
(SPD0015ENN)

Quality Management Manual Requisitions


(SMQ0001E), Chapter 4. Purchase Order
Expediting Report
Procurement Execution Procedure
Procurement Control (SPR0006ENN) Inspection Records
Project Procurement
4d • Ensure that Procurement Quality Logistics Report
Shop Inspection Procedure – Equipment & Materials Manager Quality Audits
System procedures are implemented Communication with
(SPR0041ENN) Surveillance
Inspection Coordinator Vendor
Alloy Verification(PMI) Procedure Approved Vendor List
(T.B.D.) PQM
Technical Bid
ITEM VERIFICATION
ACTIVITY DESCRIPTION APPLICABLE PROCEDURE (s) RESPONSIBILITY DELIVERABLES TO THE COMPANY
NO. METHOD

Criticality Level Procedure Inspection Reports & Certificates


(SPQ0030ENN)

Quality Management Manual


(SMQ0001E) Chapter 4.

Construction Execution Procedure


(SPC0011ENN)

Instruction for Product Identification and Traceability


Construction and service Provision (SPQ0021ENN)
• Ensure that procedures for
Inspection and Test Procedure Construction
identification and traceability of items Quality Audits
(SPC0026ENN) PM / SM / SQM Execution Plan
4e are implemented Surveillance
Material Manager &
• Ensure that procedures for Welding Procedure and Welder Qualification Test Inspections
Final Product
Construction and Special Processes (T.B.D)
are implemented
Welding Material Control Procedure
(T.B.D)
Post Weld Heat Treatment Procedure with Hardness
Test (T.B.D)
NDE Control Procedure
(T.B.D)

Material & Equipment Control Instruction


(SPQ0025ENN) PM / SM / SQM
Construction and service Provision
• Review Equipment/Material Site Material Manager
Storage and Preservation Pre-commissioning Quality Audits Inspection Reports
4f requirements Manager Surveillance M/C Documents
Pre-commissioning & Hand-over Hand-over Procedure Inspections Technical Data Book
• Ensure the Pre-commissioning (SPP0024ENN)
activities, Punch list and Hand-over

Control of Inspection ,Measuring and Test


Equipment Inspection Measuring and Test Equipment Control Quality Audits M&TE Log.
4g • Control, Calibrate and Maintain Procedure SQM Surveillance
inspection, measuring and test (SPQ0013ENN) Inspections Certifications & Reports
equipment

5 Measurement, Analysis and Improvement


ITEM VERIFICATION
ACTIVITY DESCRIPTION APPLICABLE PROCEDURE (s) RESPONSIBILITY DELIVERABLES TO THE COMPANY
NO. METHOD

Quality Management Manual


Internal Quality Audit (SMQ0001E) Chapter 5. Assigned Auditor / Quality Audit Schedule
5a • Develop/Implement Quality Audits Quality Audit
Internal Quality/Environmental Audit Procedure PQM Audit Report
(Quality Audit Schedule)
(SPQ0016ENN)

Quality Management Manual


(SMQ0001E) Chapter 5. SM
Inspection and
Construction Quality Audits
Test Plan.
5b Inspection and Test at Field Inspection and Test Procedure - Field Superintendent Surveillance
Personnel Qualification Record
(SPC0026ENN) SQM Inspections
Inspection Record
Inspection /Test Personnel Qualification Procedure (Review)
(SPQ0012ENN)
Quality Management Manual
(SMQ0001E) Chapter 5.
Control of Nonconformance Nonconformance Control Procedure Quality Audit NCR Log
• Develop/Implement Non- Equipment& Material SM / PQM / SQM
5c Surveillance / &
Conformance Tracking and (SPR0042ENN) Inspection Coordinator
Inspection NCR Close Out Report
Resolution on all phases of the Nonconformance Control Procedure
Project - Field
(SPQ0011ENN)

Quality Management Manual


(SMQ0001E) Chapter 5.
Improvement Audit /
5d PM / SM / PQM CPAR Log.
• Implement Corrective Action System Corrective and Preventive Action Procedure Surveillance
(SPQ0020ENN)
ATTACHMENT#2 – Project Organization Chart
ATTACHMENT#3 – Project Quality Organization Chart

DBNR Phase II QA/QC Organization Chart

QUALITY QUALITY MANAGER


PKG #2 PKG #3
MANAGER FCC UNIT

S.H.KANG SITE B.K.Kim SITE


9331640785 9331333874

COMMON
HDN HDDI HDTGO REF FCC Communication with PTI-ID
QC Engineer QC Engineer QC Engineer QC Engineer Civil Quality Coordinator

Korean Korean Korean Korean Jose A. Ortiz 1 Mexican 1


TBD - TBD - TBD - TBD - TBD 1 TBD -

Pruebas No
Civil NDE Civil Civil NDE Civil NDE H/O Coordinator
Destructivas
Alfonso. H 1 Mexican Silvia V 1 Mexican Antonio. C 1 Mexican Yanet Morales 1 Mexican Fatima 1
TBD 1 TBD TBD 1 TBD TBD 1 TBD TBD 1 TBD TBD -

Painting / Document
Steel Structure Painting / Insulation Steel Structure Painting / Insulation Steel Structure Steel Structure Painting / Insulation
Insulation Controller
Mexican Mexican Mexican Mexican Mexican Mexican Mexican Mexican Rebeca 1
TBD TBD TBD TBD TBD TBD TBD TBD Diana 1
Alejandro 1
Mechanical Electrical Mechanical Electrical Mechanical Electrical Mechanical Steel Structure Leonel 1

Mexican Mexican Mexican Mexican Mexican Mexican Mexican Mexican TBD 1

TBD TBD TBD TBD TBD TBD TBD TBD

Welding
Piping Instrument Piping Instrument Piping Instrument Piping Mechanical
Inspector(CWI)
Carlos. C 1 Mexican 2 Cristian. E 1 Mexican 2 Hector. M 1 Mexican 2 Luis. T 1 Mexican Giovani M 1
TBD 5 TBD TBD 5 TBD TBD TBD TBD 4 TBD

Piping HVAC
Painting /
NDE Adonay. D 1 Mexican 1
Insulation
Mexican 2 Mexican 1 TBD 4 TBD
TBD TBD

Building Instrument Electrical

Gilberto. R 1 Mexican 2 Mexican 2


TBD 1 TBD TBD

Electrical Instrument Building (Field)

Mexican 2 Mexican 2 Mexican 1


COMUNICATION CHANNEL WITH PTI-ID IS THROUGH THE QUALITY COORDINATOR TBD TBD TBD
ATTACHMENT#4 – Internal Audit Schedule

Audit Stage Progress Type of Audit Subject to be audited Audit Place Auditor

40% Adequacy / System Audit


Engineering & Project Execution Plan(Internal),
At CONTRACTOR
Procurement Engineering Execution Plan(Internal) Audit Team
Home Office
(Scheduled) Product, Close out & Final and Relevant Procedures
80%
Documentation

Construction Execution Plan(Internal)


30% Adequacy / System Audit
& Relevant Procedures
Construction
Construction Execution Plan(Internal), At Site Audit Team
(Scheduled)
Product, Close out & Final Field Procurement Procedure &
60%
Documentation Relevant Procedures
MC Hand-over Management

Module Execution Plan(Internal) &


30% Adequacy / System Audit
Relevant Procedures
Module Shop At Module Shop Audit Team
Product, Close out & Final Module Execution Plan(Internal) and
60%
Documentation Relevant Procedures

* Note : If serious quality issue occurs, un-scheduled Audit will be carried out.
ATTACHMENT#5 – ISO 9001:2015 Certificate (HQ)
ATTACHMENT#5 – ISO 9001:2015 Certificate (SEMEX)

You might also like