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R2B-P3-206-00-O-PLQ-00002 - Project Quality Plan - Rev.0 - Eng - Stamp
R2B-P3-206-00-O-PLQ-00002 - Project Quality Plan - Rev.0 - Eng - Stamp
BOCAS (FCC)
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REVISION HISTORY
*Note:
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Table of Content
1. PURPOSE ................................................................................................................................................................. 5
2. SCOPE....................................................................................................................................................................... 5
3. DEFINITIONS ............................................................................................................................................................ 5
4. REFERENCES .......................................................................................................................................................... 7
5. LEADERSHIP ............................................................................................................................................................ 8
5.1 LEADERSHIP AND COMMITMENT .................................................................................................................................. 8
5.2 CUSTOMER FOCUS .................................................................................................................................................... 9
6. QUALITY POLICY AND OBJECTIVES .................................................................................................................... 9
6.1 QUALITY POLICY ....................................................................................................................................................... 9
6.2 PROJECT QUALITY OBJECTIVES: ................................................................................................................................ 9
7. ORGANIZATION AND MANAGEMENT RESPONSIBILITIES .............................................................................. 10
7.1 SCOPE OF APPLICATION .......................................................................................................................................... 10
7.2 MANAGEMENT RESPONSIBILITIES ............................................................................................................................. 10
7.3 QUALITY ORGANIZATION .......................................................................................................................................... 13
8. RESOURCE MANAGEMENT ................................................................................................................................. 13
8.1 SCOPE OF APPLICATION .......................................................................................................................................... 14
8.2 RESPONSIBILITY AND AUTHORITY ............................................................................................................................. 14
8.3 RESOURCE CONTROL .............................................................................................................................................. 14
8.4 MONITORING AND MEASURING RESOURCES .............................................................................................................. 15
8.5 ORGANIZATIONAL KNOWLEDGE ................................................................................................................................ 16
8.6 RISK MANAGEMENT ................................................................................................................................................. 17
9. EXECUTION STRATEGY FOR PROJECT OBJECTIVES ..................................................................................... 17
9.1 SCOPE OF APPLICATION .......................................................................................................................................... 17
9.2 CONTRACT REVIEW ................................................................................................................................................. 18
9.3 ESTABLISHMENT OF THE QUALITY SYSTEM ............................................................................................................... 18
9.4 IMPLEMENTATION OF THE QUALITY SYSTEM .............................................................................................................. 18
9.5 COMMUNICATION..................................................................................................................................................... 19
9.6 PERFORMANCE MONITORING ................................................................................................................................... 20
9.7 CONTINUAL IMPROVEMENT ...................................................................................................................................... 20
10. CONTROL OF DOCUMENTS AND DATA ......................................................................................................... 20
10.1 SCOPE OF APPLICATION ........................................................................................................................................ 20
10.2 RESPONSIBILITY AND AUTHORITY ........................................................................................................................... 20
10.3 DOCUMENT APPROVAL AND ISSUE ......................................................................................................................... 21
10.4 DOCUMENT AND DATA REVISION/ CHANGE ............................................................................................................. 21
10.5 DOCUMENTS NUMBERING AND REVISION STATUS ................................................................................................... 21
10.6 HAND-OVER DOCUMENTATION FOR QUALITY .......................................................................................................... 21
11. CONTROL OF DESIGN AND ENGINEERING.................................................................................................... 22
11.1 SCOPE OF APPLICATION ........................................................................................................................................ 22
11.2 RESPONSIBILITY & AUTHORITY............................................................................................................................... 22
11.3 DESIGN PROCESS CONTROL.................................................................................................................................. 22
12. PROCUREMENT CONTROL .............................................................................................................................. 26
12.1 SCOPE OF APPLICATION ........................................................................................................................................ 26
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1. Purpose
This Project Quality Plan serves as the basis for addressing the contractual, statutory and regulatory
quality requirements, as well as a reference for monitoring and assessing compliance with
established standards and COMPANY’s requirements for the implementation of a concise and
effective Quality Management System framework.
2. SCOPE
This Project Quality Plan is intended to outline the procedural and system controls for the Project. It
provides practical guidelines for formal monitoring and control of the work execution and ensures
that the Project Quality System provides fully compliant deliverables from relevant aspects of the
Project.
The Project Quality Plan is applicable for relevant stages of DBNR (DOS BOCAS NEW REFINERY)
Project and will be used by Subcontractors in the preparation of their required quality documents.
Formative procedures and ruling documents will use these practical guidelines as a basis, from
which to develop the detailed specifications necessary to ensure the delivery of a fully compliant
Project and its entire associated works.
This Project Quality Plan is based on in the international Norm ISO 9001:2015 “Quality Management
System – Requirements” and on COMPANY’s Annex 4 of the contract “Quality Requirements”.
3. DEFINITIONS
For the purpose of this Project Quality Plan, the following definitions shall be applicable and have
the meaning herewith described, in addition to those terms and definitions described in ISO 9001 as
well as the CONTRACT and relevant specification requirements.
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WITNESS POINT Identified points in the process where the Quality Team
or an approval person may review, witness, inspect
method or process of work. The activities, however, may
proceed.
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4. REFERENCES
The documents listed below have been used as a reference for the development of this Project
Quality Plan. The edition in effect as of the date of the contract award shall be used, except as
otherwise noted. Short title will be used herein when appropriate.
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5. LEADERSHIP
5.1 Leadership and commitment
CONTRACTOR's Project Manager is responsible for implementing the QMS, which includes the
development and deployment of the project quality policy, objectives and KPI. The leadership directs
the employees to establish project-specific plans that are customer focused. Project Manager
provides the leadership and governance to all activities related to the lifecycle processes defining the
strategic direction, responsibility, authority, and communication to assure the safe and effective
performance. In addition, governance activities include systematic verification of the effectiveness of
our QMS by undertaking internal audits and analyzing performance data. Regular management
reviews ensure that our quality management system is adequate and effective, and that any
necessary adjustments are made as a result.
The Project Manager, with the support of Project QA/QC Manager will ensure the effective
implementation and evaluation of the project quality management system and will periodically review
its effectiveness. This will be achieved by:
• Implementing measures that satisfy all Statutory, Regulatory and Company requirements,
• Ensuring the dissemination of the quality policy, establishing quality objectives consistent
with the quality policy and establishing an implementation plan to achieve quality objectives,
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Personnel assigned to the Project shall be indoctrinated on this Quality Plan by the Quality Manager,
or his designee. Project staff shall strive for quality performance in their project activities. The Project
Quality Policy endorses the Samsung Group Philosophy, "To create superior products and services
through the development of human resources and technology" as the management concepts,
CONTRACTOR is committed to providing our Clients with products and services of superior quality
and obtaining Client’s satisfaction. CONTRACTOR will provide adequate resources and training to
support the implementation of the Quality System.
6.2 Project Quality Objectives:
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8. RESOURCE MANAGEMENT
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8.3.1 People
The Project Management is committed to provide adequate resources to implement and maintain
the quality management system and continually improve its effectiveness, and to enhance customer
satisfaction by meeting customer requirements.
CONTRACTOR has recognized that, successful project execution is the key objective of the
CONTRACTOR project management; this is primarily planned through effective resources
identification and mobilization of qualified personnel. To achieve this, CONTRACTOR project
management shall closely coordinate with Human Resource & Administration department for the
mobilization of the project task force and ensure the objective is achieved. A staffing / mobilization
plan is prepared for the Project. The Project Control Manager will coordinate for the deployment of
qualified personnel and supply of material and equipment necessary for the plan.
The suitable resources are supplied from:
• Within CONTRACTOR
• Local Suppliers,
• Third Party Agencies
The resources must be competent, and their competence is evaluated and records are retained with
HR functions
Project Manager shall also ensure that the Subcontractors/ Consultants etc. engaged by them are
having adequate resources to carry out the services described in the Scope of Facilities/Scope of
Services
8.3.2 Infrastructure
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The project team shall determine, provide and maintain the infrastructure necessary for project
execution while considering project internal needs. Project infrastructure includes, as applicable.
• Buildings, work space and associated utilities,
• Process equipment, if required,
• Supporting services such as maintenance, transportation and telecommunication.
• Infrastructure for efficient execution of the project shall be implemented under control of the
Project Manager, this shall include;
• Workspace in Job Site and relevant infrastructure facilities are in accordance with the
procedure for Facilities
• Temporary facilities are maintained by the CONTRACTOR and Subcontractors in line with the
contract requirements.
• Inspection and Maintenance of construction equipment’s shall be as per applicable
subcontractor procedures.
• Hardware and Software infrastructure are in accordance with Project IT and Communication
Procedure.
CONTRACTOR Project Manager will liaise with Administration department / Facility Management
for arranging the required facilities including personnel protective equipment for execution of the
project.
The materials and equipment shall be managed under the responsibility of the project Manager in
coordination with the Project Procurement Manager. The other resources, such as working space,
office furniture, shall also be supplied under the responsibility of the Project Manager in accordance
with the procedure.
8.3.3 Environment for the operation of processes
The project team shall establish and manage the work environment to ensure a positive influence
on motivation, satisfaction and performance of project personnel on order to enhance the
performance of the project organization.
The work location will comply with all current regulatory requirements and appropriate best practice
for ensuring the health and safety of employees. Consideration shall also, be given to:
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inspection related measuring and test equipment and monitor their calibration status. The log shall
include device type, unique identification, and location, frequency of checks, check method, and
acceptance criteria.
The test equipment user shall ensure that appropriate test equipment is employed, and they are used
properly. The Quality Manager shall ensure implementation of the calibration and control processes
is in accordance with the project requirements.
Records of the calibration/ verification for all gauges, measuring and test equipment shall provide
evidence of conformity of product to determined requirements, including employee and customer
provided equipment.
The computer software to satisfy the intended applications shall be validated or verified prior to its
initial use. Applicable records shall be maintained.
Subcontractor mobilized will establish and publish the list of the measuring and monitoring resources
and controls over it including records and evidence for the fitness of the monitoring and measuring
devices retained as documented information
8.5 Organizational knowledge
Quality Induction Program shall be performed as early as possible, after the establishment of Project
Quality Management System (hereinafter QMS). It should include, as minimum, the following
subjects:
- ISO 9001 overview, as the basis for the development of Project QMS
- Quality Assurance Manual brief introduction, the main quality document at the corporate level
- Project Quality Plan, explanation of the general guideline for the quality project activities, with
focus on the rule ‘Prevent rather than Correct
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The Quality execution strategy for the Project will be focused on prevention, while being based on
the three fundamentals listed below:
- Performance Monitoring
- Performance Improvement
9.2 Contract Review
Contract Review applies to those activities performed to appropriately recognize COMPANY
requirements to be used as a basis for Project QMS establishment and development.
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The following Quality System pyramid illustrates the hierarchy which the QMS is established on.
Project Quality Documentation contains of Standard Corporate level QMS Documentation with these
of the procedures, which have to be adjusted or prepared specifically for the Project, in accordance
with additional requirements or project specific circumstances.
Figure 1. QMS Pyramid.
CONTRACT
ISO 9001
9.5 Communication
9.5.2 The effectiveness, adequacy, and suitability of Project activities, in line with quality requirements,
depend on good communication among all team members. Communication will play major role in
terms of distribution of Project documentation as well as audit reports, management review results,
Preventive Actions, etc. In order to avoid any misunderstanding among team members, the
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Important communication will be carefully controlled, logged, recorded and stored in order to
ensure that the information is available to relevant parties. The additional information and precise
description of project communication will be summarized in project specific procedure.
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Quality Manager is responsible for ensuring that the related parties comply with ISO requirements,
with regards to document control and for performing surveillances, to monitor that the document
procedure.
10.3 Document Approval and Issue
Project documents and data shall be checked and approved by authorized personnel prior to their
official issue.
10.4 Document and Data Revision/ Change
Changes and/or modifications to the Project documents will be checked and approved by the same
disciplines that issued the original document. Reasons for changes and/or revisions will be indicated
in the documents or in their attachments. In case of change or revision of only a part of the document,
the issuing discipline may provisionally notify in writing the affected disciplines about such change
and/or revised points by using an appropriated information measure.
When changes and/or revisions are frequently repeated and where misunderstandings and/or
omissions are likely to occur, the issuing discipline will revise the originals entirely and reissue the
revised document.
Revision marking shall be identified in an appropriate method (such as a revision triangle or bars on
the margin) to enable easy identification of changes on the document.
10.5 Documents Numbering and Revision Status
Each document, prepared by the relevant disciplines, will have assigned a unique number, in
accordance with Document Numbering Procedure. This specific number shall be visible on every
single page of the document.
In the event of revision, revision number will be given accordingly to the procedure’s guideline.
10.6 Hand-Over Documentation for Quality
Hand-Over Documentation shall be prepared and maintained in accordance with the applicable,
approved Handover Procedure and COMPANY’s requirements.
The final document packages shall be organized by systems, while their contents and format shall
be defined jointly with the COMPANY’s representative. Handover package shall include at least the
following:
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- Providing on a timely manner the design information - design input, for the design personnel to
carry out design activities
- Resolving organizational and technical interface items or concerns through Project meetings
EM is responsible for ensuring that design work is performed under Design Team Manager's control
and Engineering Lead Engineer's control.
- Preparation of the ‘Job Execution Plan’ for the Project design activities
- Training and supervision of the assigned design engineers
- Ensuring that Quality Audits for design activities are executed as per the quality audit schedule,
and to perform surveillances.
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The Engineering Manager controls the design and development interfaces with the COMPANY and
with the Subcontractors/Suppliers.
Engineering Manager is responsible for the design control activities particularly:
• The organization of engineering activities;
• Subcontracting and supervision of relevant design works;
• Distribution of tasks and allocation of areas of responsibilities;
• Design data input control;
• Design output control, Particularly the approval of the deliverables;
• Design change control
Lead Planner assists Project Manager and the Project Engineering Manager for planning, co-
ordination, document control and interface control during the design phase.
11.3.2 The Organization and Technical Interface
The organizational interface shall be performed and controlled by the senior manager of each
involved in the Project activities discipline. The technical interface shall be controlled in accordance
with the Consortium’s standard procedures ‘Design Review, Verification and Validation Procedure’
(SPD0014ENN), while utilizing supportive procedure for relevant activities, i.e. inter-department
check, etc.
11.3.3 Control of Design Documents
In order to properly control the design documents, the following shall be taken into consideration:
• Establishment of the plan how each design activity is to be performed
• Organization and technical interfaces between disciplines to be clearly defined
• The process for controlling the design inputs including Project Specifications identified in the
Agreement, as well as applicable statutory and regulatory requirements to be established and
maintained throughout the design stage
• Established process for controlling the design outputs in order to assure that they can be verified
against design input requirements
• The process for formal document reviews of the design at appropriate stages of development.
11.3.4 Design and development Inputs
Design input requirements, including Project specifications identified in the Agreement, as well as
applicable statutory and regulatory requirements shall be identified and thoroughly documented,
while their selection shall be reviewed for adequacy by the respective Engineering Team Manger
and Engineering Lead Engineer.
Project Manager shall resolve incomplete, ambiguous or conflicting requirements with those
responsible for issuing the requirements.
The required inputs shall be identified, as a general rule, for each document and procedure prepared
by the Consortium. It should include the following information:
• Statement of Requirements
• Engineering Design Requirements
• Lessons Learned from various sources
• International codes, standards and regulations;
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The outputs will allow adequate evaluation of conformance to design input requirements and
recorded and expressed in terms of requirements, calculations, analysis, or other means that can
be verified against input requirements as described in the Project / Engineering Execution Plan.
This process ensures that design and development outputs:
• Meet the design and development input requirements;
• Provide adequate information to production and service operations;
• Contain or reference product acceptance criteria;
• Define the characteristics of the product that are essential for its safe and proper use.
Design outputs shall be verified to ensure that they comply with design input requirements and shall
be approved by the relevant discipline Lead Engineer, Engineering Team Manager and Engineering
Manager, prior to their use for Procurement, Construction and/or inspection and testing.
Design output shall bear the following information, as required, for proper identification and control:
• Project Name
• The Consortium’s job number
• Drawing information; i.e. document title, document number and revision status
• Inter-discipline cycle (if applicable)
• Revision control
• Validity status
• Level of control (i.e. issue for bid, issue for design, for quotation, etc.)
11.3.9 Control of Design Changes
The objective of controlling the changes is to provide an overview of the requirements related to the
product, its characteristics, and its status before and after the change. Changes to design and
development are to be identified and reviewed to assess and evaluate their potential consequences.
The changes then shall be verified and validated, when applicable, and authorized prior to their
implementation. The control will cover the entire life cycle of the product or service. The review of
design and development changes refers to the identification, review, and control of the effect of the
changes on products that are in the design and development phase or products that were already
delivered
Design Changes and modifications shall be identified, documented, reviewed and approved, in
principle, in the same manner as applied to the original, taking into account the following:
• In the event that an inadequacy or inconsistency is found, the finder will request for change the
design group, originally issued this document, by design change request sheet
• The proposed change will be evaluated for correctness and effectiveness, including the impact
on the schedule, cost, etc.
• The changed parts will be marked for easy identification
• The revision date, number and reason for such change will be noted on the document
• The changed document, which may have impact on the scope of work will be submitted to the
COMPANY for approval, if required
• Obsolete documents will be promptly removed and visibly marked ‘Cancelled’
• Design changes shall be controlled in accordance with Design Change Procedure (SPD0015ENN)
or Project specific procedure.
• Design Change log shall be maintained by Contractor and status shall be reviewed / monitored
periodically to ensure effective implementation.
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- Controlling the internal / external procurement, schedule control, transportation of goods and
customs clearance
- Prepare and review purchase orders
- Expediting the timely delivery of products
Inspection Coordinator is responsible for managing the material inspection activities in accordance
with procurement documents and the approved vendor prints or data sheets.
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Selection of Vendors will be carried out in accordance with CONTRACTOR’s internal standard
Procedure for Vendor Evaluation (SPR0016ENN), with minimum requirements taking into account the
following minimum requirements:
• Accreditation to certificate ISO 9001 of Vendor shall be reviewed. If it is not available the
assessment for Evaluation of Vendor shall be performed against one of the following:
• CONTRATOR's documented history of past performance with the Vendor
• Documented assessment of the Vendor’s quality system
• Good and Effective Safety Management System
12.3.2 Project Approved Vendor List
Procurement Engineer will use the Project Vendor List for inquiries, reflecting the COMPANY's
requirements.
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Such visit by the COMPANY shall not release the CONTRACTOR or Vendor of its contractual
responsibilities for inspection; to provide acceptable product to the COMPANY.
12.5.2 Inspection Control and Coordination
• Inspection and Test Plan
CONTRACTOR will use CONTRACTOR standard forms for inspection and test activities, which
will be submitted to COMPANY for review and approval.
• Third Party Inspection(TPI)
In addition to the CONTRACTOR TPI, Third Party Inspection Agency may be appointed by the
COMPANY. CONTRACTOR has the responsibility to interface with this Third Party Inspection
Agency.
• Pre-Inspection Meeting
For complete understanding of inspection and test requirements, pre-inspection meetings shall
be held in accordance with the Inspection & Testing Requirements.
• Inspection Notices
CONTRACTOR shall give a written notice to COMPANY, at least one (1) month for tentative
schedule prior to inspection.
• Inspection Status
Overall project vendor inspection plan will be established by the CONTRACTOR to record and
track inspection activities up final inspection for each project equipment/material.
• Inspection Release Certificates (IRC)
When the inspection was verified the acceptability of the vendor’s supply, CONTRACTOR’s
inspector shall issue an Inspection Release Certificate to the vendor with a copy.
• Manufacturing Data Record (MDR)
After acceptance of material or equipment, the CONTRACTOR shall prepare and issue to the
COMPANY a final quality report. This report shall be based upon CONTRACTOR’s review of the
inspection file and shall provide narrative detail of QA / QC activities performed during
manufacturing and fabrication of the equipment or material. The report shall provide as a
minimum:
- Copies of COMPANY approved waivers to COMPANY’s requirements
- Inspection and Test Plan
- CONTRACTOR witnessed inspection Report
- Copies of NCR with final dispositions and resolutions
- In cases where the supplier is responsible for export packing has been inspected and
accepted by CONTRACTOR
- Copies of supplier’s quality records
- Inspection Release Certificates
- Punch list of pre-shipment inspections
12.5.3 Non-inspectable Materials
For non-inspectable materials/equipment as well as sub-orders, on which inspection has been
waived, CONTRACTOR shall maintain and submit to the COMPANY, if required, mill certificate,
test data and any additional documents, which confirm requirements.
PHASE II OF REFINERY IN DOS
BOCAS (FCC)
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- Handling and storage methods shall prevent deterioration of quality of the product or
environmental contamination / pollution
- Products in stock shall be clearly identified by marking, tags, labels, locations, etc. to prevent
abuse, misuse and loss
- Materials shall be stored on designated storage areas or indoor space
- The CONTRACTOR and its Subcontractors will ensure that Material Safety Data Sheets (MSDS)
are provided, for chemicals and hazardous substances used during the execution of the Project
- Handling of heavy components will be performed under controlled conditions. Operators of
special handling and lifting equipment will be experienced and qualified
- Quality Manager shall monitor, at appropriate intervals, handling and storage activities for
compliance with procedures and detection of deterioration of products in storage facilities, and
notify the related parties to prepare corrective and preventive action
13.4 Packing and Delivery
Prior to packing, a Vendor will confirm the cleanliness, coating, required records of the product, and
materials to be used for packing and completion of disposition of non-conformance, if applicable.
The vendor will control the packing, preservation and making process in order to satisfy the
CONTRACTOR requirements.
Shipments will be prepared and transported in compliance with specified requirements and
applicable regulations.
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Quality Manager is responsible for verifying that personnel, procedures, and equipment for special
processes are reviewed, approved or accepted by the COMPANY including, but not limited to the
following;
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The handling, preservation and storage of test equipment shall be carried out with producer
guidelines in order to maintain the accuracy and fitness for use and calibration of equipment.
Documentation of such inspection, measuring and test equipment shall be available for the
COMPANY, if requested.
Test equipment found to be non-conforming shall be repaired and recalibrated prior to be made
available for use. If test equipment is repeatedly found to be non-conforming outside the calibration
tolerance, it shall be removed from the project.
14.7 Identification and Traceability
Unless otherwise designated by Contract, identification and traceability requirements for purchased
products, field fabrications, installed products, and plant systems etc. shall be specified in the design
outputs, drawings or construction specifications, by CONTRACTOR.
Whenever specified, identification or traceability marking (such as applicable specification, material
grade, batch, heat, lot, part, serial number, or specified inspection, test and other records) shall be
provided on the product or related document by the person responsible for the product.
Identification markings, when used, shall be applied using materials and methods which provide a
clear and legible identification and do not detrimentally affect the function or service life of the item.
Markings shall be transferred to each part of an identified item when subdivided part shall not be
obliterated or hidden by surface treatment or coatings unless other means of identification are
substituted.
Marking shall be transferred to inspection records or as-built drawings by the person responsible for
the product if marking can become obliterated or hidden during fabrication, assembly, or installation.
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CM shall be responsible for seeing and managing pending construction activities (punch list items),
in order to achieve mechanical completion on time and ensure efficient commissioning performance
and start up.
Pre-commissioning/Commissioning Manager shall be responsible for main pre-/commissioning
activities from planning to its implementation, from safe and efficient pre-commissioning activities to
a successful commissioning and start-up. Pre-commissioning / Commissioning Manager shall hold
regular coordination meetings for exchanging information with other team members and the
COMPANY, updating on the commissioning progress monitoring.
15.3 Execution of Process Control
Prior to the execution of the work, a system walk down (P&ID Check) shall be performed, if required
with COMPANY, in order to ensure that the outstanding major work has been completed.
CONTRACTOR shall perform pre-commissioning/commissioning activities in full cooperation with
Subcontractors and vendors as well as with the assistance of the COMPANY, in order to secure a
safe and successful start-up. The major activities to be executed, but not limited to, are as follows:
It is PM’s responsibility to ensure that all shareholders including vendors, Subcontractors and the
COMPANY are integrated and participate as one team in order to resolve pending issues and
expedite the completion of the Project.
Effective System Turnover shall be put in place to manage the system turnover to commissioning.
When erection, testing, inspection, painting, thermal insulation and final clean-up have been
completed within the plant, CONTRACTOR shall notify to the COMPANY in writing on the Mechanical
Completion and readiness for commissioning.
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The NCR shall be routed to appropriate organization for disposition. Nonconforming items shall be
disposed as one of following:
• Use-as-is - accepted without repair
• Repair - accepted with repair
• Rework - reworked to meet the specified requirements
• Reject - rejected or scrapped
When the non-conforming item is considered as ‘use-as-is’, the responsible organization will revise
the relevant drawings (make ‘as-built’ drawing) and/or documents.
When the non-conformance is considered as ‘repair’ or ‘rework’, the responsible organization will
prepare the repair or rework procedure for review and approval by the Quality Manager and
COMPANY prior the start of the work
When the non-conformance is considered as ‘reject’, the product will be scrapped (regarded for
alternative application, depending upon the conditions).
16.3.5 Verification of Dispositions
The disposition result of repaired or reworked products shall be verified by the Quality Manager and
COMPANY after its disposition being carried on.
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The Personnel of the organization initiating CPAR shall transmit the draft document to the QUALITY
MANAGER or desirable quality personnel. The CPAR shall be logged and validated after reviewing
whether the requirement of CPAR is valid or not.
The original CPAR shall be send to the organization taking corrective action.
The person in charge of performing the CPAR, after preparing the Corrective/Preventive action Plan,
shall return the CPAR to the quality organization.
In order to encourage people to use PAR, system itself has been simplified; the set of PAR templates
issued in a form of pocket book with brief explanation and issuance guidelines is always available at
the project location.
17.4 Control of CPAR
The organization, assigned for the action, shall perform corrective and preventive actions as required
and transmitted it to the quality organization for verification:
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18.3 Development
The investigation and analysis of PTI-ID’s satisfaction shall consider the following:
- The quality of the service supplied, and the PTI-ID’s satisfaction over the final product.
- The level of cooperation and reliability with regards to PTI-ID ´s expectations.
- Major aspects from PTI-ID´s point of view.
- PTI-ID’s satisfaction / dissatisfaction may be subjective and perceived in several ways
- Recording observations
- Collecting evindence to proof audit observations
- Conducting opening and closing meeting, respectively describing quality objectives and audit
findings
- Support in report preparation
- Any other assigned audit tasks
Audited discipline management representatives:
- Corrective Action plan and implementation to applicable Audit Finding Records (AFRs)
PHASE II OF REFINERY IN DOS
BOCAS (FCC)
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19.3.1 General
Audits are planned and conducted in every discipline at home office and on site with the following
objectives:
• Issues an audit schedule ensuring that full system audits are carried out at 30%(or 40%) and
60%(or 70%) of completion stage for Design, Procurement and Construction work phases.
• The audit schedule and procedure will be submitted to COMPANY for review.
• Verify that the activities are performed in accordance with the provisions of the Project Quality
System.
• Assess the adequacy and effectiveness of the project quality management system in relation to
established quality objectives, particularly considering the congruence and integration among
activities.
• Identify possible lacks, determine the causes of such and, where necessary, promote appropriate
corrective action.
• Verify the application and effectiveness of any adopted corrective actions.
• Provides the elements of knowledge and assessment of the system of management for the quality
of the project and also of its implementation to the project director, project manager, department
managers and discipline lead engineers.
Internal Quality Audit will be carried out in accordance with the Project Quality Audit Procedure.
In addition to internal audit, independent quality system audit will be performed according to the
Quality Audit Procedure and Internal Audit Plan.
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19.3.7 Surveillance
The surveillance may be performed and reviews on selected areas as directed by the PM or in areas
where quality is suspected to be halted. Quality surveillance can be applicable for project location;
home office, sit or shop.
19.3.8 Shop and Site Inspection
Shop inspection shall be addressed to selected vendors, giving consideration to the importance of
items and services, for which they received orders and to their past performance. Site Inspection
shall be applicable to all specified items, which have been agreed with COMPANY prior to work
commencement.
Quality Inspection shall be carried out in accordance with the applicable Inspection and Test Plans,
which will be approved by the COMPANY in advance, prior the inspection.
Preparation, tracking and resolution of any occurred non-conformance and corrective and
preventive actions shall be controlled according to Project Quality Plan guidelines and approved
procedure.
20. ATTACHMENTS
ITEM VERIFICATION
ACTIVITY DESCRIPTION APPLICABLE PROCEDURE (s) RESPONSIBILITY DELIVERABLES TO THE COMPANY
NO. METHOD
2 Management Responsibility
Quality Management Manual
Assure that all employees are aware of the
(SMQ0001E) / Chapter 3
quality policy & objectives, the scope Quality Audits
2a PM / SM QA/QC Plan
responsibility of their functions and their PROJECT QUALITY Plan Surveillance
impact on product and service quality (R2B-P2-200-00-O-PLQ-00002)
3 Resource Management
Quality Management Manual
Develop / Implementation (SMQ0001E) / Chapter 3
3a PM / SM Audit Training Schedule
Training/Orientation for Human Quality / Environmental Training Instruction
Resources (SPQ0022ENN)
4 Product Realization
Quality Management Manual
(SMQ0001E) / Chapter 4
COMMON
HDN HDDI HDTGO REF FCC Communication with PTI-ID
QC Engineer QC Engineer QC Engineer QC Engineer Civil Quality Coordinator
Pruebas No
Civil NDE Civil Civil NDE Civil NDE H/O Coordinator
Destructivas
Alfonso. H 1 Mexican Silvia V 1 Mexican Antonio. C 1 Mexican Yanet Morales 1 Mexican Fatima 1
TBD 1 TBD TBD 1 TBD TBD 1 TBD TBD 1 TBD TBD -
Painting / Document
Steel Structure Painting / Insulation Steel Structure Painting / Insulation Steel Structure Steel Structure Painting / Insulation
Insulation Controller
Mexican Mexican Mexican Mexican Mexican Mexican Mexican Mexican Rebeca 1
TBD TBD TBD TBD TBD TBD TBD TBD Diana 1
Alejandro 1
Mechanical Electrical Mechanical Electrical Mechanical Electrical Mechanical Steel Structure Leonel 1
Welding
Piping Instrument Piping Instrument Piping Instrument Piping Mechanical
Inspector(CWI)
Carlos. C 1 Mexican 2 Cristian. E 1 Mexican 2 Hector. M 1 Mexican 2 Luis. T 1 Mexican Giovani M 1
TBD 5 TBD TBD 5 TBD TBD TBD TBD 4 TBD
Piping HVAC
Painting /
NDE Adonay. D 1 Mexican 1
Insulation
Mexican 2 Mexican 1 TBD 4 TBD
TBD TBD
Audit Stage Progress Type of Audit Subject to be audited Audit Place Auditor
* Note : If serious quality issue occurs, un-scheduled Audit will be carried out.
ATTACHMENT#5 – ISO 9001:2015 Certificate (HQ)
ATTACHMENT#5 – ISO 9001:2015 Certificate (SEMEX)