Lecturer Statistics Discipline Khulna University, Khulna. Continuous time Markov chains
• A continuous time stochastic process {𝑥 𝑡 ; 𝑡 ≥
0} is said to be continuous time Markov chain if the conditional probability of the failure give that the present 𝑿(𝒔) and the past 𝑿 𝒖 ; 0 ≤ 𝑢 < 𝑠 , depends only on the present and independent of the past. 3/17/2024 AR, Lecturer, Statistics Discipline, KU. 2 Continuous time Markov chains
Continuous time Markov chains • In other ways, it is a stochastic process that moves from state to state in accordance with a Markov chain but in such a way that the amount of time it spends in each state before moving to the next state is an exponential distribution.
Queuing process • A process of servicing facility or a process of arrivals of customer who wish to be served by the facility is known as queuing process.
• A queue or waiting line is formed when units (customers
or clients) needs some kind of service arrive at a service channel (counter) that offers such facility.
Example • Patients at a doctor’s chamber waiting for the treatment. • A system of machine repair • Vehicles waiting to cross a major road. • Telephone calls waiting to be connected at a switchboard. • ? • ? • ?
Properties of a Queuing Process ✓ Once served the individuals are generally assumed to leave the system. ✓ The inter arrival times between two consecutive arrivals are assumed to be independently and identically distributed (iid) random variables ✓ The service times are also assumed to be independently and identically distributed (iid) random variables.
3) Service rates follow an exponential distribution
4) Waiting line is usually handled on first come
first serve basis (FIFS). 3/17/2024 AR, Lecturer, Statistics Discipline, KU. 10 Characteristics of Queuing Process The four common elements or characteristics of queuing process are given below:
• The input or arrivals: The input describes the manner in which
units (customers or clients) arrive and join in the system.
• The service mechanism: The service mechanism describes the
manner in which service is rendered. A unit may be served either single or in a batch. The time required for servicing a unit (or a group of unit) is called the service time. 3/17/2024 AR, Lecturer, Statistics Discipline, KU. 11 Characteristics of Queuing Process • The queue discipline : The queue discipline indicates the way in which the units from a queue are served. The usual discipline is first come first served (FCFS) or first in first out (FIFO), through sometimes other rules such as last come first served or random ordering before service are also adopted.
• The number of service channels: The system may have a
single channel or a number of parallel channels for service.
What Do We Measure in a Queuing Process? Queuing process deals with following: • L= the average number of customers in the system. • 𝐿𝑄 = the average number of customers waiting in the queue. • W= the average amount of time a customer spends in the system. • 𝑊𝑄 = the average amount of time a customer spends waiting in queue. • k = number of servers in the system.
Classification of queuing process • First-come-first-served (FCFS) • Last-come-first-served (LCFS) • Shortest processing time first (SPT) • Shortest remaining processing time first (SRPT) • Shortest expected remaining processing time first (SERPT) • Biggest-in-first-served (BIFS) • Loudest-voice-first-served (LVFS)