Safety Management System Manual

Chapter [6] Safety Promotion

Table of Contents
CHAPTER 5 — Safety Promotion
Sections Page No
6.1 Introduction 6.01.01
6.2 Communication and Awareness 6.02.01
6.3 SMS Training 6.03.01
6.3.1 Introduction 6.03.01

1 JAN 2022 Issue No. [ 0 ] # Revision [ 0 ] 6.00.01

 Safety Management System Manual

Chapter [6] Safety Promotion

[ INTENTIONALLY LEFT BLANK ]

1 JAN 2022 Issue No. [ 0 ] # Revision [ 0 ] 6.00.02

 Safety Management System Manual

Chapter [6] Safety Promotion

6.Safety Promotion
6.1 Introduction
Safety Promotion refers to the collection of activities undertaken by our company to
promote a positive safety culture, to communicate the outputs of our SMS, and to
ensure the application of safety lessons learned in order to foster the continuous
improvement of safety in our operations. Safety Promotion is one of the four pillars of
the (Airline Name) SMS.

(Airline Name) is committed to ensuring that all personnel are informed about our
safety policies and objectives, how well we are meeting those goals, results of
accident and incident investigations, new safety practices, and other matters dealing
with safety.

The SQAD [Post Holder SMS] has been assigned the responsibility to ensure that the
duties of this section are accomplished.
 Safety Management System Manual
01 JAN 2022 Issue No. [ 0 ] # Revision [ 0 ] 6.01.01
Chapter [6] Safety Promotion

6.2 Communication and Awareness

Successful Safety Management Systems are marked by good communication
between all interested parties. This enhances safety, lifts morale, and improves
productivity, efficiency, and profitability.
As communication failures are commonly identified as a source of problems for
organizations, it is our intention to maintain a focus on improving communication so
that we can improve performance at all levels.
Communication with respect to safety within (Airline Name) is in multiple directions:

 From (Airline Name) to external parties and vice versa (horizontal).

 Between personnel (horizontal); and
 Between management (horizontal);
 From personnel to management (bottom up);
 From management to personnel (top to bottom);

Communication is either formal or informal.

Formal communication includes instructions, procedures, documents, records,

reports, minutes and data.

Instructions and procedures are typically communicated top down by means of

manuals, procedures or otherwise. Minutes, documents and records are typically
used for horizontal communication. Reports, records and data are typically used for
bottom-up communication.

When it concerns communication that is critical for safety, only formal means of
communication
 Safety Management System Manual
01 JAN 2022 Issue No. [ 0 ] # Revision [ 0 ] 6.02.01
Chapter [6] Safety Promotion

6.3 SMS Training

(Airline Name) provides training to all employees commensurate with their level of
responsibility and their impact on the safety of our product or service. Aviation safety-
related positions, responsibilities and authorities are defined, documented and
communicated throughout the organization.
Whilst the degree of direct SMS involvement varies for each post, it is important that
all (Airline Name) personnel are suitably competent to undertake their designated
work activities. Additionally, work must only be undertaken by authorized persons,
working within the limits of their competence, and when appropriately supervised.
Arrangements for the assurance of competence, authorization and supervision of work
will help protect the safety of operations and work, and ensure the safety of all
individuals including, (Airline Name) employees, guests, contractors, visitors, and the
general public.

6.3.1 Introduction

Successful operation of our organization’s SMS is tied to the success of our

arrangements for safety promotion and communication. All personnel must
understand our safety philosophy, policies, procedures and practices. They must
understand their roles and responsibilities within that safety management framework.
Accordingly, safety training will begin with each employee’s initial induction, and
continue throughout the term of employment.
We are committed through training to provide all of our employees with the skills and
competencies to work safely and effectively.
To accomplish this, we will:

- Identify skill requirements through training needs analysis

- Develop training programs in co-operation with employees and work areas;
- Provide suitable induction, job training and recurrent training to render the
employee competent to discharge the responsibilities of their role.
Deliver training programs in a timely fashion;
- Maintain training records of all training completed.
 Safety Management System Manual
01 JAN 2022 Issue No. [ 0 ] # Revision [ 0 ] 6.03.01
Chapter [6] Safety Promotion

[ End of Chapter ]
 Safety Management System Manual

01 JAN 2022 Issue No. [Chapter

0 ] # Revision [0]
[6] Safety Promotion 6.03.02