Jakarta,12 Febuary 2024

To:
PT. MULTI SUKSES MITRA SEJATI
Subject: Quotation Infrastructur Internet by IForte

Dear Procurement
I appreciate the opportunity to introduce iForte and our services to your office.

Founded in 2002, PT iForte Solusi Infotek was acquired in 2015 by PT Profesional

Telekomunikasi Indonesia or known as PT. Protelindo the largest independent tower
provider in Indonesia, a subsidiary of PT. Sarana Menara Nusantara, Tbk. By the end of
2022, iForte has succeeded in building and operating 150,000 km fiber optic cables,
connecting more than 28,000 towers with fiber optic cable networks, operating more than
6,000 VSAT sites and delivering our services to more than 2,300 corporate clients all over
Indonesia.

During our two-decade journey to becoming a trusted partner for clients, we have
successfully built a reputation as a provider of various infrastructure connectivity services
and with the spirit of providing “Connectivity for Better Life”, iForte is committed to giving
the best and reliable services to improve your business.

Referring to the requirement of your company, please find our service quotation as follows:

Main Services
Installation Fee
Managed Service Internet Bandwidth Contract Monthly Fee

• Fiber Optic
• Internet Dedicated MIX 50 Mbps 1 Year Rp 3.000.000 Rp 9.000.000
Dedicated 1:1 Exclude Tax 11%
• IP Public /29

• Fiber Optic
• Internet Dedicated MIX 70 Mbps 1 Year Rp 3.000.000 Rp 12.500.000
Dedicated 1:1 Exclude Tax 11%
• IP Public /29

• Fiber Optic
• Internet Dedicated MIX 100 Mbps 1 Year Rp 3.000.000 Rp 15.000.000
Dedicated 1:1 Exclude Tax 11%
• IP Public /29
 Other Services & Benefits Quantity

IP Public Static IP /29

Bandwidth On Demand 3 times per month
Fiber Optic Infrastructure Own Managed
Network Topology Backup Ring Backbone
Technical Support & Helpdesk 24 hours
MRTG Access Yes
Client's Dedicated WhatsApp Group Yes
Registration Fee (One Time) 3.000.000
Ownership Access Point after end of contract -
Complimentary Free of Charge Grace Period 1 month

TERM & CONDITION

• All prices Exclude 11% PPN
• Term of payment max 30 days after IForte invoice is received.
• Complimentary free of charge grace period is excluded from contract period.
• Entry/permit to the building/area management and all of its cost, grounding, electricity and
UPS are customer’s responsibilities
• Estimated delivery time: 14 work days. Delivery time maybe delayed if devices stock is not
ready on local distributor
• The contract extension automatically applies if the customer does not provide confirmation on 30
days before off the contract.
• This quotation valid until March 30, 2024

QUALITY OF SERVICES
• Service Level Agreement:
Uptime for dedicated internet service is 99,5% (count per hour).
• Mean Time To Repair (MTTR):
Anytime a problem occur, iForte will do at its best to resolve at a certain time. Whenever the repairing
time is more than iForte’s standard, iForte will apply a restitution based on the agreed SLG (Service
Level Guarantee)
• Monthly Report:
iForte will send a monthly report to the customer explaining in detail the service reliability, service
down time if any, and also the problem
• 24-Hours Customer Service:
iForte provides 24-hours Customer Service Department

Thank you for your kind attention and we are looking forward to a successful and profitable
relationship in the near future. Please do not hesitate to contact us through any of the following
contact information if you have any question.
Sincerely yours,

PT Iforte Solusi Infotek

Sandi Yudha
Senior Account Manager
Mobile/WhatsApp: 081273277866