Ded er oe ISO 27001:2022 Clause 4.2 Understanding The Needs And Expectations Of Interested Parties — Certification Guide OT Os aay Introduction cat st a On In this article | ay bare ISO 27001 Clause 4.2 Understanding The Needs And Expectations ve Of Interested Parties Using over two decades of experience on hundreds of ISO 27001 audits and 1SO 27001 pec conse ans corti am ging to show you what new, ive you ets, chow you example and ao awatatoush Ew In this IS 27001 certincation guide | show you exactly what changed in the ISO 27001:2022 update. {lam Stuart Barker the SO 27001 Ninja and this is ISO 27001:2022 Clause 4.2 Table of contents Introduction What is ISO 27001:2022 Clause 4.2 Understanding the needs and expectations of inter What isthe requirement of ISO 27001:2022 Clause 4.2? What are the ISO 27001:2022 Changes to Clause 4.2? What does the standard say about ISO 27001:2022 Clause 4.22 led parties? How to identiy interested parties How to identify interested parties requirements 1S0 27001 Clause 4.2 Interested Parties Example 180 27001 Clause 4.2 Template + 180 27001 Context of Orga Fully Populated 180 27001 Clause 4.2 FAQ + How to comply with ISO 27001 clause 4.2 lon Template What is ISO 27001:2022 Clause 4.2 Understanding the needs and expectations of interested parties? 180 27001:2022 Clause 4.2 is an ISO 27001 standard requirement. Cortiying to ISO 27001 or Implementing ISO 27001 means you are going to have to satisfy this ISO 27001 clause, What is the requirement of ISO 27001:2022 Clause 4.2? ‘The 80 27001 clause 4.2 forms, as you would expect, part of ISO 27001 Clause 4 Context of Organization. In clause 4.1 we looked at understanding the organisation and its context hich broke down into identifying internal and extemal issues, Here we are going to look at the needs and the expectations of interested parties. Specticaly we are looking at people that might have an intrest inthe effectiveness ofthe information security management and what their actual requirements are. This is another quick win as the same interested patios come up time and time again and their requirements rarely change, irespective ofthe business you are in. That is why we wore able to pre populate our Context of Organisation Template leaving ite if any work to do other than review it. What are the ISO 27001:2022 Changes to Clause 4.2? “There is no real change to 180 27001 clause 4.2 for the 2022 update. It has clarified that you will now determine which ofthe identified requirements will be addressed through the information security management system rather than implying it What does the standard say about ISO 2700! Clause 4.2? 180 27001:2022 defines clause 4.2 as: The organisation shall determine: 2) interested parties that are relevant to the information security management system +) the requirements of these interested parties ) which of these requirements will be addressed through the Information security management system. ISO 27001:2022 Clause 4.2 Understanding The Needs And Expectations Of Interested Parties How to identify interested parties Interested partes is just another way of saying stakeholders, You could do a traditional stakeholder analysis. This depends really on if you are wanting to do it right or just pass the 180 27001 certification. You really don't have to over think it. Just think about who might have an interest in your information security management system actually working and doing its intended job. Ask around, ask colleagues, ask management. You can downoad ‘ur Context of Organisation Template or oF you can copy our list below. How to identify interested parties requirements (Once you have identified thom, you can try asking thom. As noted these como up time and time again though and are pretty standard. If you don't want to go tothe effort of asking you ‘ean download our Contoxt of Organication Tomplate or copy our ist below and just verity it 1SO 27001 Clause 4.2 Interested Parties Example Interested Party Requirements Relevant to ISMS + Legal and Regulatory Compliance “Avoidance of data breach, + Avoidance of fines, Executive Board + Commercial advantage for tender and sales “To protect the company reputation + Legal and Regulatory Compliance + Avoidance of data breach + Avoidance of fines, ‘Shareholders + Commercial advantage for tender and sales “To protect the company reputation + Legal and Regulatory Compliance “+ To understand, implement and follow the ‘goverance framework. +o be trained in the information security management system Employees ‘To have appropriate and adequate protection of employee and customor data “To be able to conduct thelr role without undue bureaucracy. “+ To workin a safe environment Information Commissioners Office and + Legal and Regulatory Compliance Regulators “si ‘oulatony Compl + Legal and Regulatory Compliance Law Enforcement Agencies : ° + Timely co-operation on investigations + Legal and Regulatory Compliance Customers + Products and services fit for purpose. “Avoidance of data breach + Legal and Regulatory Compliance + Current appicable contracts for products and services, Insurers ‘+ Current applicable contracts covering an Understanding of any information security requirements, + No negative or adverse impact from Local Residents, physical and environmental security ISO 27001 Clause 4.2 Template “The ISO 27001 Context OF Organ 27001 Clause 4.2 and s pre written with common examplas to fast track your ation template fully s fies the requirements of ISO Implementation. it quickly and effectively salisfes the needs of the clause. ISO 27001 Context of Organisation Template Fully Populated Part of the ISO 27001 Templates Toolkit but also available to download individually. PoiveursNS AVE over £10,000 Interested parties are people or entities that have an interest in how your informations ‘and operates. Their interests will shape how you build your management system, how you operate it and how you report on it. Examples of security management system is b Interested parties could include the Information Commissioner or equivalent who has an expectation that you are protecting personal information. Customer and cliants may have {an interest and very specitic requirements on what they expect of you for information ‘security. Intemally the business owners and senior management may be interested in ensuring that the management system is efficient and does not harm profitability. What are examples of ISO 27001 interested parties requirements? Examples of ISO 27001 interested parties requirements would include ensuring the information security management system is operating effectively and protecting the organisation from cyber attack and legal and regulatory breach. Specific customer ‘examples may include how you store, process or transmit their specific information and the controls that you have in place around it. Commercial requirements will come from the ‘organisation owners and senior management teams. Do I need to formally record and approve the ISO 27001 interested parties and their requirements? Yes, They should be documented, approved and minuted at a management review team. ‘meeting. As part of continual improvement tis list wil be reviewed and updated atleast annually or as significant change occurs, Significant change usually means a new client requirement in the course of business. How to comply with ISO 27001 clause 4.2 How to comply with ISO 27001 clause 4.2 Understanding the needs and expectations of intorosted partios 1. Kdentify 180 27001 Interested Parties, Identify and record those people and enttes that have an interest inthe information ‘security management. Consider using a traditional stakeholder analysis. You can brainstorm amongst company peers, including senior management and business ‘owners the lst of interested parties. Examples and a standard list are provided pre ttlon and pre populated in the Context of Organisation template, 2. Identify the ISO 27001 interested parties requirements The requirements of the [0 27001 interested can be found in legal contracts, the law ofthe land, by asking peers in the organisation including senior management {and business owners. Examples and a standard list are provided pre written and pre populated in the Context of Organisation template. 3. Document both the ISO 27001 interested parties and their requirements Formally document the list of ISO 27001 interested parties and their requirements, 4, Approve and sign off the list of ISO 27001 interested parties and thelr requirements ‘Share the documented list of interested parties and their requirements formally atthe management review team meeting. Get acceptance from the group and recordin the ‘minutes of the meeting that this was reviewed and accepted. ISO 27001:2022 Certification Requirements What's naw, ISO 27001 templates, examples and walkthrough for each ISO 27001-2022 Annex A Clause. 1!S0 27001 2022 Clause 41 Understanding The Organisation And ts Content SO 27001 2022 Clouse 42 Understanding The Needs And Expectations Of Interested Parties 1001 2022 Clsuse 43 Determining The Seope Of Te information Securty Management System |'S0 27001-2022 Clouse 44 information Security Management System (SMS) 150 27001 2022 Claus 51 Leadership And Commitment |'S0 27001 2022 Cause 52 formation Security Polley |S0 27001-2099 Clause 53 Organisations! Roles, Responsiblities And Authorities 180 27001 2022 cieuse 6 Planning 004-2022 Clause 61 Planning General |'S0 27001 2092 Clouse 612 Information Seeurty Rik Assessment |S0 27001-2022 Clause 61.9 Information Security Risk Treatment |!S0 27001 2022 Cause 62 Information Security Objectives And Planning To Achieve Them 0% 2022 Clause 71 Resources 150 27001 2022 Clause 72 Competence 180 27001 2022 Clase 73 Awerenees 180 27001-2029 Cause 74 Communication |'S0 27001-2029 Couse 751 Decumented Information 180 27001 2022 Clause 75 2 Creating And Updating Documented Information 2022 Gluse 753 Control Of Documented Information 2022 Cisse 8.1 Operational Planning nd Control 12002 Cis 8.2 information Sacurty Riek Assessment 180 27001-2009 Clause 09 information Security Risk Treatment 150 27001-2022 Cause 91 Monitoring, Measurement, Analysis, Evaluation 180 27001-2099 Clause 92 internal Aue 180 27001 2002 Clause 88 Management Reviews: |S0 27001-2099 Clause 10.1 Continusl Improvement |'S0 27001-2022 Clause 10:2 Non Conformity and Corrective Action Read Next + 18027001 Certification up to 10x F The Ultimate ISO 27001 Toolkit ter and 30x Cheaper + 180 27001 Explained Simply + 1S0.27001 Cortifcation: The Ultimate Guide to Success + 180.27001 Reference Guide + 180 27001 Annex AReference Guide FREE 30 Claim your minute 10% ISO FREE no 27001 292% strategy" b session. °°" session call (£1000 value) This is strletly for Cd ‘smal Dood businesses: Cy who are hunary to get SO 27001 certified up to 10x fastor and 30x cheaper, Related Posts 'S0 27001 Clause 10.1 15027001 Clause 10.2 Continual improverent -— Nonconformity And: Cariication Guide Corrective Action — Certification Guide 15027001 Clause 93 15027001 Clouse 22 Management Review- —_nteznol Audit ~ Ceniiiéation Guide Ceniifcation Guide Bee ered Ber aay Eo i pote ores Dead