Trade Credit Insurance

UIN:IRDAN108P0002V01201112

Call us 24X7 toll free helpline 1800 266 7780 Opp. Airtel Office,
Email us at customersupport@tataaig.com Near New Market,
Write to us at : Customer Support, Tata AIG General Insurance Bhopal – 462 003.
Company Limited Tel.: 0755 - 2769201/ 2769202
Fax: 0755 - 2769203
A-501 Building No. 4 IT Infinity Park, Dindoshi, Malad (E), Mumbai - 400097 Email:
Visit the Servicing Branch mentioned in the policy document bimalokpal.bhopal@ecoi.co.in
BHUBANESHWA Office of the Insurance Orissa
Nodal Officer
R Ombudsman,
Please visit our website at www.tataaig.com to know the contact details
62, Forest Park, Bhubneshwar
of the Nodal Officer for your servicing branch.
- 751 009.
After investigating the grievance internally and subsequent closure, we Tel.: 0674 - 2596461/ 2596455
will send our response within a period of 10 days from the date of Fax: 0674 - 2596429
receipt of the complaint by the Company or its office in Mumbai. In Email:
case the resolution is likely to take longer time, we will inform you of the bimalokpal.bhubaneswar@eco
same through an interim reply. i.co.in
Escalation Level 1 CHANDIGARH Office of the Insurance Punjab,
For lack of a response or if the resolution still does not meet your Ombudsman, Haryana,
expectations, you can write to manager.customersupport@tataaig.com. S.C.O. No. 101,102 & 103, 2nd Himachal
After investigating the matter internally and subsequent closure, we will Floor, Batra Building, Pradesh,
send our response within a period of 8 days from the date of receipt of Sector 17-D, Jammu &
your complaint. Chandigarh - 160 017. Kashmir,
Tel.: 0172 - 2706196/ 2706468 Chandigarh
Escalation Level 2
Fax: 0172 - 2708274
For lack of a response or if the resolution still does not meet your
Email:
expectations, you can write to the Head-Customer Services at
bimalokpal.chandigarh@ecoi.co.in
head.customerservices@tataaig.com. After examining the matter, we
will send you our response within a period of 7 days from the date of CHENNAI Office of the Insurance Tamil Nadu,
receipt of your complaint. Within 30 days of lodging a complaint with Ombudsman, Pondicherry
us, if you do not get a satisfactory response from us and you wish to Fatima Akhtar Court, Town and
pursue other avenues for redressal of grievances, you may approach 4th Floor, 453, Anna Salai, Karaikal
Insurance Ombudsman appointed by IRDA of India under the Teynampet, Chennai- 600 018. (which, are
Insurance Ombudsman Scheme. Given below are details of the Tel.: 044-24333668 / part of
Insurance Ombudsman located at various centers. 24335284 Pondicherry).
Fax: 044 - 24333664
INSURANCE OMBUDSMAN CENTRES Email:
bimalokpal.chennai@ecoi.co.in
Office of the Address and Contact Details Jurisdiction
DELHI Office of the Insurance Delhi
Ombudsman of Office
Ombudsman,
Union
2/2 A, Universal Insurance
Territory,
Building, Asaf Ali Road,
District
New Delhi – 110 002.
AHMEDABAD Office of the Insurance Gujarat, Dadra Tel.: 011-23239633/ 23237532
Ombudsman, & Nagar Fax: 011 - 23230858
Jeevan Prakash Building, Haveli, Daman Email:
6th Floor, Tilak Marg, and Diu. bimalokpal.delhi@ecoi.co.in
Relief Road,
GUWAHATI Office of the Insurance Assam,
Ahmedabad - 380 001.
Ombudsman, Meghalaya,
Tel.: 079 - 25501201/ 02/05/06
Jeevan Nivesh, 5th Floor, Manipur,
Email:
Nr. Panbazar Over Bridge, Mizoram,
bimalokpal.ahmedabad@ecoi.co.in
S.S. Road, Arunachal
BENGALURU Office of the Insurance Karnataka Guwahati – 781001 (ASSAM). Pradesh,
Ombudsman, Tel.: 0361-2132204/2132205 Nagaland and
Jeevan Soudha Building, Fax: 0361 - 2732937 Tripura
PID No. 57-27-N-19, Email:
Ground Floor, 19/19, bimalokpal.guwahati@ecoi.co.in
24th Main Road, HYDERABAD Office of the Insurance Andhra
JP Nagar, Ist Phase, Ombudsman, Pradesh,
Bengaluru – 560 078. 6-2-46, 1st floor, Telangana,
Tel.: 080-26652048/ 26652049 “Moin Court” Lane, Yanamand
Email: Opp. Saleem Function Palace, part of
bimalokpal.bengaluru@ecoi.co.in A. C. Guards, Lakdi-Ka-Pool, Territory of
BHOPAL Office of the Insurance Madhya Hyderabad - 500 004. Pondicherry.
Ombudsman, Pradesh, Tel.: 040-65504123/ 23312122
JanakVihar Complex, Chattisgarh Fax: 040 - 23376599
2nd Floor, 6, Malviya Nagar, Email:

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Tata AIG General Insurance Company Limited - Registered Office: Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai – 400013
24X7 Toll Free No: 1800 266 7780 Fax: 022 6693 8170 Email: customersupport@tataaig.com Website: www.tataaig.com
IRDA of India Registration No: 108 CIN:U85110MH2000PLC128425