CSM Unit-1question Bank

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UNIT-1

PART-A
1. Define Cloud Ecosystem.
The term "cloud ecosystem" refers to the interconnected set of services, technologies,
and platforms that make up the cloud computing environment. Cloud computing enables the
delivery of various computing services over the internet, and it has become a fundamental
part of modern IT infrastructure.

2. What are the layers in Cloud Computing Ecosystem?


 Business Process (SOA)
 Application Services – provides a basis for SaaS
 Platform Services – forms a basis for PaaS
 Infrastructure Services – forms a basis for IaaS

3. Define NIST. (National Institute of Standard and technology)


Cloud computing is a model for enabling ubiquitous, convenient,on-demand network
access to a shared pool of configurable computing resources that can be rapidly provisioned
and released with minimal management effort or service provider interaction.

4. What are the three types of cloud defined by the NIST?


It provides three possible cloud service categories
 Software as a Service (SaaS)
 Platform as a Service (PaaS)
 Infrastructure as a Service (IaaS)

5. Define ITSM (Information Technology Service Management).


ITSM is a set of practices, processes, and policies used to design, plan, deliver,
manage, and improve IT services for an organization. It is about ensuring that IT services
meet the needs of the business and its users.

6. What are the main characteristics of core attributes in cloud computing?


 On demand
 Broad Network
 Resource Pooling
 Rapid Elasticity
 Measured Service

7. Difference between Scalability and Elasticity.


Scalability Elasticity
Scalability is always used to address the Elasticity is used to meet dynamic changes,
increase in workload in an where the resources need can
organization. increase or decrease

8. What are the requirements needed for ISTM software and Tools?
 Easy to use and setup
 Enable collaboration (Provides a platform for developers and cross-functional
 Teams to work together for faster issue resolution.)
 Adapts to your needs

9. What are the activities included in Cloud Service Management?


It includes all the activities that an organization does to plan, design, deliver, operate,
and control the IT and cloud services that it offers to customers.

10. What are the key aspects used in Cloud Service Management?
 Cloud Deployment Models
 Cloud Service Models
 Cloud Security and Compliance
 Resource Scaling
 Service Level Agreements
 Cloud Governance

11. Write the common perspective related to cloud service.


 Business perspective
 Technical Perspective
 Security Perspective
 Economic Perspective
 User Perspective
 Legal and Compliance Perspective
 Scalability and Elasticity Perspective
 Interoperability Perspective
 Environmental Perspective
 Future Perspective

12. What are the key factors to reduce the challenges for adoption of cloud computing
in service perspective?
 Developing authentication models in the Cloud
 High Availability of Cloud Services
 Using Cloud Multi-Tenant Infrastructure Model
 Better Cloud Compatibility and Scalability for Cloud Services
 Need to Virtualization Technology in Cloud Computing Environments
 Flexibility Access to Data on Cloud Storage
 Create, Deploy, Develop, and Implement Policies and Procedures for the Cloud
 Enhancing Cyber Challenge Systems

13. What are the types of Hybrid cloud platforms?


 Customer managed
 Vendor managed
 Partner managed
 Cloud provider managed

14. Define Platform as a Service (PaaS).


Goal: It provides complete cloud environment that includes everything developers
need to build, run, and manage applications. (Complete development and deployment
environment)
It provides run time environment support.
Programmer: It allows the programmer easily to create, test, run and deploy the
applications.

15. What are the models used in Cloud Service Paradigm


 Characteristics
 Service Models
 Deployment Models

16. What are the essential characteristics of a cloud ecosystem?


The essential characteristics of a cloud ecosystem include on-demand self-service,
broad network access, resource pooling, rapid elasticity, and measured service.

17. Explain the concept of on-demand self-service in the context of cloud computing.
On-demand self-service allows users to provision computing resources such as server
time and network storage without requiring human intervention from the service provider.

18. How does resource pooling contribute to the effectiveness of a cloud ecosystem?
Resource pooling enables multiple users to share a common pool of computing
resources, allowing for more efficient resource utilization and cost savings.

19. How does ITSM differ from traditional IT management approaches?


Unlike traditional IT management, which often focuses solely on technology, ITSM
emphasizes service delivery, customer satisfaction, and continual improvement processes.

20. What are the main cloud service models, and how do they differ?
The main cloud service models are Infrastructure as a Service (IaaS), Platform as a
Service (PaaS), and Software as a Service (SaaS). They differ in the level of abstraction
provided to users, with IaaS offering raw computing resources, PaaS providing a platform for
developing and deploying applications, and SaaS delivering software applications over the
internet.

PART-B

1. Explain in detail about Cloud Service Models with neat diagram.


2. Describe the Essential characteristics of Cloud Ecosystem.
3. Discuss about the Cloud Service Deployment models with architecture diagram.

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