Common Unethical Practices of Business Establishments
False or Misleading Avertising
Misrepresentation (About sa material)
a false claim or impression na tinatatak mo sa isang tao
about the details of a good or service. Kumbaga dito
madalas nangyayare yung “expectations vs reality”
Overpersuation (About sa Actions)
Sa business, it’s normal to persuade someone to buy
your product. Persuasion means a communication
process with the aim to change other people's mindsets
or behaviors, become more appealing to customers to
buy the product they need.
But it is not ethical for a business to overpesuade just
for the sole benefit of selling the product without
considering the interest of the buyer.
For example, sa isang store, there are store na nag
aagawan ang mga saleslady sa isang customer without
knowing kung an oba talaga ang hanap ng customer,
they would say “ma’am tingin kayo dito samin ma’am
buy 1 take one ang damit”, then yung isa, “ma’am dito
kayo tingin samin, naka 50% yung shoes”
So dito, nagpepersuade sila ng isang tao ng isang
product na hindi nila basically kailangan.
Direct Representation
Advertising your product through dishonest. It gives the
business a bad name because of using deception and
lying in process of selling the product to the customers.
Indirect Representation
Dito pumapasok yung hiding of information. Tinatago or
hindi sinasabi ng isang selle yung information na maari
sanang makatulong sa buyer para makagawa sila ng
maayos na decision making sa pagbili ng Goods
For example, defects or damages of the products and
services he is aware of, dahil dito, hindi nakakagawa ng
fair decision making si customer dahil nga sa hide ng
information ni seller for the sole benefit of selling the
product.
Mamaya, aalamin natin kung ano yung uri niyan.
Dumako muna tayo sa direct misrepresentation.
Types of direct misrepresentation
1. Deceptive packaging – Sobrang common nito,
san to madalas makita? minsan yung nabibili
natin, puro hangin and kalahati lang yung
laman, or minsan mas kakaunti pa sa kalahati.
For example, sa relationship. Yung jowa mong
watermelon na akala mo sobrang greenflag base
lang sa kung ano yung panglabas na nakikita
mo, pero pag inopen mo yung loob, sobrang red
flag pala.
2.
Advertising sa tv, youtube, online platform na
madlas nakikita.
It is considered unethical and can be harmful to
consumers, as it can lead them to make
decisions based on incomplete or inaccurate
information.
3. Short weighing
Madalas na nangyayare sa palengke kung saan
may pasimpleng ilalagay na bakal sa isda bago
ikilo para mas mapabigat yung nabili, then
kapag ipapack na yung order mo na isda, aalisin
na yung bakal ng hindi mo napapansin.
Indirect Misrepresentation
1. Caveat emptor
Latin for "Let the buyer beware". So pano siya
naging unethical misrepresentation? It’s
because witness na si seller sa goods he is
selling, sa wualities nito, features and uses. As a
witness, it the obligation of the seller to “tell the
truth and nothing but the truth” sa buyer Pero
tinetake advantage ng mga seller yung lack of
information ng buyer upang makapag generate
ng profit.
2. Deliberate Withholding of information
Withholding information is also known as
knowledge hiding, or knowledge hoarding.
Kumbaga sa work, it intentionally refusing to
share important updates or removing pertinent
documents from shared drive folders.
Example:
1. Tinatago yung back part of the information, the
person shares only parts of the information and
keeps critical details hidden.
2. Share the information after the fact when it is
no longer useful for the situation
The actions taken in the absence of all the
information loss of career and income, and or kaya
sa work is pwedeng loss of license.
Isulat sa board:
"Let the buyer beware"
“tell the truth and nothing but the truth”