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CHAPTER – 5

DATA ANALYSIS AND INTERPRETATION

5.1 INTRODUCTION
This chapter discusses the reviews and analysis of data that are collected through questionnaires
and interprets the data. This is the core part of this project. The data is represented by graphical
manner, in the forms of charts and also shown in percentage. This helps us to interpret the data
easily. This chapter contains data analysis and interpretation of satisfaction of employees .

5.1.1 Descriptive statistical analysis


Descriptive statistical tools are those tools in which, these are used to describe the characteristics
of a single variable, like its frequency, percentages etc.

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5.2PERCENTAGE ANALYSIS

Table 5.2(A) Age of respondents

Age Frequency Percentage


20-25yrs 18 16.36
26-30yrs 24 21.81
31-35yrs 42 38.18
36-40yrs 19 17.27
Above 40yrs 7 6.36
Total 110

Figure 5.2(A)

AGE
20-25yrs 26-30yrs 31-35yrs 36-40yrs above 40yrs

17% 6% 16%

22%

38%

Interp
retation:

From the above table it is interpreted that the number of respondents for 20-25 is 16.36%, 26-30
is 21.81%, 31-35 is 38.18%, 36-40 is 17.27% and above 40 is 6.36%.

Inference:

Majority (38.18%) of the respondents age is between 31-35 years.

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Table 5.2(B) Gender of respondent

Gender Frequency Percentage


Male 74 67.27
Female 36 32.72
Total 110
Figure 5.2(B)

GENDER
male female

33%

67%

Interpretation:

From the above table it is interpreted that 74(67.27%) respondents are male and 36(32.72%)
Respondents are female.

Inference:

Majority (67.27%) of the respondents are male.

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Table 5.2(C) Marital status of respondent

Marital status Frequency Percentage


Married 45 40.90

Single 65 59.09
Widow /widower 0 0

Total 110
Figure 5.2(C)

MARTIAL STATUS
married single widow/widower

41%

59%

Interpretation:

From the above table it is interpreted that 45(41%) respondents are married and 65(59.09%)
respondents are unmarried.

Inference:

Majority (59.09%) of the respondents are unmarried.

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Table 5.2(D) Work Experience

Work experience Frequency Percentage


Below 1yr 16 14.54
2-5yrs 51 46.36
6-10yrs 25 22.72
10-15yrs 18 16.36
Total 110
Figure 5.2(D)

work experience
below 1yr 2-5yrs 6-10yrs 10-15yrs
16% 15%

23%

46%

Interpretation:

From the above table it is interpreted that 16(15%) respondents has experience below 1 year,
51(46%) respondents has 2-5 years of experience , 25(22.72%) respondents has 6-10 years’
experience, 18(16.36%) respondents has 10-15 years of experience.

Inference:

Majority (46%) of the respondents has 2-5 years of experience.

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Table 5.2(E) Income level

Income level Frequency Percentage


Below 10000 10 9.09
10001-15000 20 18.18
15001-20000 50 45.45
Above 20000 30 27.27
Total 110
Figure 5.2(E)

Income level
below 10000 10001-15000 15001-20000 above 20000

27% 9%
18%

45%

Interpretation:

From the above table it is interpreted that 9.09% respondents have income below 10000, 18.18%
respondents has income between 10001-15000, 45.45% respondents have income between
15001-20000, 27.27% respondents have income 20000 and above.

Inference:

Majority (45.45%) respondents has income between 15001-20000.

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Table 5.2.1.How satisfied are you with your pay package.

Particulars frequency Percentage


Highly satisfied 30 27.27
Satisfied 70 63.63
Neutral 6 5.45
Dissatisfied 4 3.63
Highly dissatisfied 0 0
Total 110

Figure 5.2.1

satisfied with pay package


4%
5% 27%

highly satisfied
satisfied
neutral
dissatisfied
highly dissatisfied

64%

Interpretation:

From the above table it is interpreted that the 27.27% respondents are highly satisfied, 63.63%
are satisfied, 5.45% are neutral, 3.63% are dissatisfied.

Inference:

Majority (63.63%) of the respondents are satisfied with the package.

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5.2.2.Are you satisfied with the working environment of the organization ?

Particulars Frequency Percentage


Highly satisfied 20 18.18
Satisfied 60 54.54
Neutral 28 25.54
Dissatisfied 2 1.81
Highly satisfied 0 0
Total 110

Figure 5.2.2

Interpretation:
highly sat-
dissatisfied; 1.81 isfied;
18.18

neutral; 25.54

satisfied; 54.54

From the table it is interpreted that 18.18% respondents are highly satisfied, 54.54% is satisfied,
25.54% are neutral, 1.81% are dissatisfied.

Inference:

Majority (54.54%) of the respondents are satisfied with the working environment of the
organization.

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5.2.3.What is your opinion about the infrastructure of the organization ?


Particulars Frequency Percentage
Excellent 30 27.27

Good 60 54.54

Average 20 18.18

Poor 0 0

Total 110

Figure 5.2.3

average; 18.18
excellent ; 27.27

good; 54.54

Interpretation:

From the table it is interpreted that 27.27% respondents rate their organizational infrastructure
as excellent, 54.54% as good, 18.18% as average, 0% as poor.

Inference:

Majority (54.54%) of the respondents are rating good to their organizational infrastructure.

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5.2.4. Stress involved in your work is


Particulars frequency Percentage
High 0 0
Moderate 20 18.18
Less 70 63.63
Very less 20 18.18
Total 110

Figure 5.2.4

18% 18%

high
moderate
less
very less

64%

Interpretation:

From the table it is interpreted that 0% respondents have very high stress in work, 18.18% has
high stress in work, 63.63% has moderate stress in work, 18.18% has less stress in work.

Inference:

Majority (63.63%) of the respondents are having moderate stress involved in their work.

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5.2.5. The salary offered is adequate enough to meet the family need and cost of living.
Particulars Frequency Percentage
Strongly agree 35 31.81

Agree 45 40.90

Neutral 20 18.18

Disagree 10 9.09

Strongly disagree 0 0

Total 110

Figure 5.2.5

disagree; 9.09

neutral; 18.18
strongly agree; 31.81

agree; 40.9

Interpretation:

From the table it is interpreted that 31.81% respondents strongly agree the salary is enough to
meet the cost of living, 40.90% respondents agree, 18.18% respondents are neutral, 90.9%
respondents disagree.

Inference: Majority (40.90%) of the respondents are agree.

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Table 5.2.6.There is a rigidity in the working schedule, which makes it difficult to balance your
family and work related needs.
Particulars Frequency Percentage
Strongly agree 5 4.54
Agree 10 9.09
Neutral 40 36.36
Disagree 35 31.81
Strongly disagree 20 18.18
Total 110

figure 5.2.6

stong
ly strongly agree
dis- 5%
agree agree
18% 9%

neutral
disagree 36%
32%

Interpretation:

From the table it is interpreted that 5% respondents strongly agree, 9% respondents agree, 36%
respondents are neutral, 31.81% respondents disagree and 18% respondent are strongly disagree.

Inference:

Majority (36.36%) of the respondents are neutral.

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Table 5.2.7. Do you feel there is a job security in the organization?


Particulars Frequency Percentage

Yes 110 100

No 0 0

Total 110

Figure 5.2.7

yes
no

100%

Interpretation:

From the table it is interpreted that 100% respondents say yes, 0%respondents say no.

Inference:

(100%) of the respondents say yes.

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Table 5.2.8. How satisfied are you with the company- as a good place to work.
Particulars Frequency Percentage
Highly satisfied 50 45.45

Satisfied 40 36.36
Neutral 20 18.18

Dissatisfied 0 0

Highly dissatisfied 0 0

Total 110

Figure 5.2.8

18%

45% highly satisfied


satisfied
neutral
dissatisfied
highly dissatisfied

36%

Interpretation:

From the table it is interpreted that 45.45% respondents are highly satisfied, 36.36% is satisfied,
18.18% are neutral, 0% are dissatisfied.

Inference:

Majority (45.45%) of the respondents are highly satisfied with the organization.

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Table 5.2.9.What is the level of participation of employees in the managerial decision of the
organization?
Particulars Frequency Percentage
Below 50% 20 18.18

50% 60 54.54

Above 50% 30 27.27

Total 110

Figure 5.2.9

27% 18%

below50%
50%
above50%

55%

Interpretation:

From the table it is interpreted that 18.18% respondents are below 50%, 54.54% is with 50%,
27.27% are with above 50%.

Inference:

Majority (54.54%) of the respondents are with 50%.

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Table 5.2.10. How satisfied are you with the opportunity given by your company to learn.

Particulars Frequency Percentage


Highly satisfied 30 27.27
Satisfied 60 54.54
Neutral 20 18.18
Dissatisfied 0 0
Highly dissatisfied 0 0

Total 110

Figure 5.2.9

18% 27%

highly satisfied
satisfied
neutral
dissatisfied
highly dissatisfied
55%

Interpretation:

From the table it is interpreted that 27.27% respondents are highly satisfied, 54.54% is satisfied,
18.18% are neutral, 0% are dissatisfied.

Inference:

Majority (54.54%) of the respondents are satisfied.

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Table 5.2.11. How is the employer-employee relation in your organization?

Particulars Frequency Percentage


Excellent 40 36.36%

Good 60 54.54%

Fair 10 9.09%

Poor 0 0%

Total 110

Figure 5.2.11

9%
36%

excellent
good
fair
poor

55%

Interpretation:

From the table it is interpreted that 36.36% respondents rate their relation as excellent, 54.54%
as good, 9.09% as fair, 0% as poor.

Inference:

Majority (54.54%) of the respondents are rating good to their employer-employee relation.

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Table 5.2.12. How is the training facilities provided by your organization ?


Particulars Frequency Percentage
Highly satisfied 30 27.27

Satisfied 60 54.54
Neutral 20 18.18
Dissatisfied 0 0

Highly dissatisfied 0 0

Total 110

Figure 5.2.12

18% 27%

highly satisfied
satisfied
neutral
dissatisfied
highly dissatisfied
55%

Interpretation:

From the table it is interpreted that 27.27% respondents are highly satisfied, 54.54% is satisfied,
18.18% are neutral, 0% are dissatisfied.

Inference:

Majority (54.54%) of the respondents are satisfied.

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Table 5.2.13. Does training option really play an important role in improving ‘Quality of work
life’?

Particulars Frequency Percentage


Yes 80 72.72
No 0 0
Sometime useful 30 27.27
No training conducted 0 0
Total 110

Figure 5.2.13

27%

yes
no
sometime useful
no training conducted

73%

Interpretation:

From the table it is interpreted that 72.72% respondents say yes, 0% says no , 27.27% are
saying sometime useful, 0% say no training conducted.

Inference:

Majority (72.72%) of the respondents say yes.

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Table 5.2.14. Do your superior guides you in the completion of task?

Particulars Frequency Percentage


Strongly agree 35 31.81

Agree 53 48.18

Moderate 22 20

Disagree 0 0

Strongly disagree 0 0

Total 110

Figure 5.2.14

20%
32%

strongly agree
agree
moderate
disagree
strongly disagree
48%

Interpretation:

From the table it is interpreted that 31.81% respondents strongly agree, 48.18% respondents
agree, 20% respondents are moderate, 0% respondents disagree.

Inference:

Majority (48.18%) of the respondents are agree.

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Table 5.2.15. How is the performance appraisal system in your organization ?

Particulars Frequency Percentage


Highly satisfied 30 27.27
Satisfied 60 54.54
Neutral 20 18.18
Dissatisfied 0 0
Highly dissatisfied 0 0

Total 110

Figure 5.2.15

18% 27%

highly satisfied
satisfied
neutral
dissatisfied
highly dissatisfied
55%

Interpretation:

From the table it is interpreted that 27.27% respondents are highly satisfied, 54.54% is satisfied,
18.18% are neutral, 0% are dissatisfied.

Inference:

Majority (54.54%) of the respondents are satisfied.

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Table 5.2.16. Do you think there is a cordial relationship among the employees?

Particulars Frequency Percentage


Strongly agree 40 36.36
Agree 60 54.54

Moderate 10 9.09

Disagree 0 0

Strongly disagree 0 0

Total 110

Figure 5.2.16

9%
36%

strongly agree
agree
moderate
disagree
strongly disagree
55%

Interpretation:

From the table it is interpreted that 36.36% respondents strongly agree, 54.54% respondents
agree, 10% respondents are moderate, 0% respondents disagree.

Inference:

Majority (54.54%) of the respondents are agree.

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Table 5.2.17. Does your organization provide monetary and non monetary benefits?

Particulars Frequency Percentage

Yes 110 100

No 0 0

Total 110

Figure 5.2.17

yes
no

100%

Interpretation:

From the table it is interpreted that 100% respondents say yes, 0% respondents say no.

Inference:

Majority (100%) of the respondents say yes.

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Table 5.2.18. Does your company provides insurance policy to employees?

Particulars Frequency Percentage

Yes 110 100

No 0 0

Total 110

Figure 5.2.18

yes
no

100%

Interpretation:

From the table it is interpreted that 100% respondents say yes, 0% respondents say no.

Inference:

Majority (100%) of the respondents say yes.

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Table 5.2.19.Are you satisfied with the leave structure provided by the company?

Particulars Frequency Percentage


Highly satisfied 30 27.27
Satisfied 60 54.54

Neutral 20 18.18
Dissatisfied 0 0
Highly dissatisfied 0 0
Total 110

Figure 5.2.19

18% 27%

highly satisfied
satisfied
neutral
dissatisfied
highly dissatisfied
55%

Interpretation:

From the table it is interpreted that 27.27% respondents are highly satisfied, 54.54% is satisfied,
18.18% are neutral, 0% are dissatisfied.

Inference:

Majority (54.54%) of the respondents are satisfied.

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Table 5.2.20. What kind of communication takes place in the organization?


Particulars Frequency Percentage
Formal 110 100

Informal 0 0

Total 110

Figure 5.2.20

formal
informal

100%

Interpretation:

From the table it is interpreted that 100% respondents do formal communication, 0%


respondents informal.

Inference:

Majority (100%) of the respondents do formal communication.

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5.2.21. Rate the cleanliness of your working environment?


Particulars Frequency Percentage
1 0 0%
2 6 5.45%
3 20 18.18%
4 54 49.09%
5 30 27.27%
Total 110

Figure 5.2.21

27% 5% 18%

1
2
3
4
5

49%

Interpretation:

From the table it is interpreted that 0% respondents give 1 rating to cleanliness, 5.45%
respondents give 2 rating, 18.18% give 3 rating, 49.09% give 4 rating , 27.27% gives 5 rating
informal.

Inference:

Majority (49.09%) of the respondents gives 4 rating.

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Table 5.2.22.Do you feel connected to the company and its people?
Particulars Frequency Percentage
Not at all 0 0
Slightly 5 4.54
Moderately 20 18.18
Very 50 45.45
Extremely 35 31.81
Total 110

Figure 5.2.22

5% 18%
32%

not at all
slightly
moderately
very
extremely

45%

Interpretation:

From the table it is interpret that 0 respondent say not at all, 5(4.54%) respondent say
slightly,20(18.18%) respondent say moderately, 50(45.45%) say very, 35(31.81%) say
extremely.

Inference:

Majority 50(45.45%) respondent say very.

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Table 5.2.23. Do you feel that your colleagues and peers care about and appreciate you?
Particulars Frequency Percentage
Not at all 0 0
Slightly 5 4.54
Moderately 20 18.18
Very 50 45.45
Extremely 35 31.81
Total 110

Figure5.2.23

5% 18%
32%

not at all
slightly
moderately
very
extremely

45%

Interpretation:

From the table it is interpret that 0 respondent say not at all, 5(4.54%) respondent say
slightly,20(18.18%) respondent say moderately, 50(45.45%) say very, 35(31.81%) say
extremely.

Inference:

Majority 50(45.45%) respondent say very.

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Table 5.2.24. Do you feel that your organization provide scope for growth ?
Particulars Frequency Percentage

Yes 110 100

No 0 0

Total 110

Figure 5.2.24

yes
no

100%

Interpretation:

From the table it is interpreted that 100% respondents say yes, 0%respondents say no.

Inference:

Majority (100%) of the respondents say yes.

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Table 5.2.25. Do you feel that the company values your talent?
Particulars Frequency Percentage
Not at all 0 0
Slightly 5 4.54
Moderately 20 18.18
Very 50 45.45
Extremely 35 31.81
Total 110

Figure 5.2.25

5% 18%
32%

not at all
slightly
moderately
very
extremely

45%

Interpretation:

From the table it is interpret that 0 respondent say not at all, 5(4.54%) respondent say
slightly,20(18.18%) respondent say moderately, 50(45.45%) say very, 35(31.81%) say
extremely.

Inference:

Majority 50(45.45%) respondent say very.

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CHAPTER- 6
FINDINGS OF THE STUDY

 Majority (38.18%) of the respondents age is between 31-35 years.


 Majority (67.27%) of the respondents are male.
 Majority (59.09%) of the respondents are unmarried.
 During my study I find that almost every respondent are satisfied with their company.
 Majority (54.54%) of the respondents are rating good to their employer-employee
relation.
 Majority (100%) of the respondents do formal communication.
 Majority (54.54%) of the respondents are rating good to their employer-employee
relation.
 Majority (46%) of the respondents has 2-5 years of experience.

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CHAPTER- 7
CONCULSION, SUGGESTIONS & RECOMMENDATION OF THE
STUDY

7.1 CONCULSION

Upon discussing with the employees of “SUKHJIT STARCH & CHEMICAL LTD” and
analysing the different factors contributing to quality of work life of employees it became clear
that the employees are satisfied but expect an improvement in their career which included the
improvement in designation along with financial upgrade. A happy and healthy employee will
give better turnover, make good decision and positively contribute to organisational goal. An
assured good quality of work life will not only attract young and new talents but also retain the
existing experienced talents. Quality of work life can affect such things as employee’s timing, his
or her work output, his or her available leaves, etc. Work life balance must be maintained
effectively to ensure that all employees are running at their peak potential and free from stress
and strain. So, it is up to the organisation to focus on their workers and improve their quality of
work life so that attrition, absenteeism and decline in workers productivity can be checked.

7.2SUGGESTIONS

 The management could look into providing their employees with facilities like flexible
timing for work and stress breaks to reduce the stress experienced by the employees and
in turn improve the quality of work life.
 The management can reduce the working days from 6 to 5 days, that is from Monday to
Friday.
 The employee grievance handling procedure can be improved.
 The organisation’s infrastructure can be improved.

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 Organization should provide the employees with attractive remuneration to keep them
satisfied still there is some dissatisfaction in the employees.
 Organization should take some steps to reduce the stress of the employees.

7.3 RECOMMENDATIONS OF THE STUDY

 Management policies should be clearly communicated to the employee. The policies


should not clash with the plans of the company as it might cause role confusion to the
employees.
 The employees must be convinced that their decisions are valuable and they are also
important part of the company.
 After the standards are communicated, the factors on which the employees will be rated
should also clearly stated on the employees. This will prevent them from being
oppressive of the rates.

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REFERENCE AND BIBLIOGRAPHY


BOOKS

 Kothari C.R. Research Methodology – Methods and Techniques.

 Prashanth L.M Human Resource Management.

 Awathappa. K, Human Resource and Personal Management.

 Thakur publisher, Human Resource Management.

WEBSITES

 www.managementpradise.com

 www.wikipedia.com

 www.hr-guide.com

 www.businessmanagementideas.com

 www.iosjournals.com

 www.sukhjitgroup.com

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