Professional Documents
Culture Documents
Ref Project Case Study Data 1 1 15012024164321
Ref Project Case Study Data 1 1 15012024164321
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NA
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NA
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Difficult to trace address
NA
NA
NA
POD device not carried
NA
Unplanned absenteeism
NA
Difficult to trace address
NA
NA
No training program for last mile delivery executives
NA
NA
NA
NA
NA
NA
NA
POD device not carried
NA
Unplanned absenteeism
No training program for last mile delivery executives
Unplanned absenteeism
NA
NA
NA
NA
NA
NA
NA
NA
NA
Bar Code Distorted
NA
NA
NA
NA
Difficult to trace address
NA
POD device not carried
NA
Unplanned absenteeism
Difficult to trace address
Difficult to trace address
NA
NA
NA
NA
NA
NA
NA
NA
NA
No training program for last mile delivery executives
NA
Unplanned absenteeism
NA
NA
No training program for last mile delivery executives
NA
NA
NA
Unplanned absenteeism
Difficult to trace address
NA
NA
NA
NA
NA
NA
NA
Difficult to trace address
NA
NA
Package Lost
No training program for last mile delivery executives
NA
Unplanned absenteeism
NA
NA
Police seaized vehicle due to unavailability of vehicle documents
Difficult to trace address
NA
NA
NA
NA
NA
NA
POD device not carried
Unplanned absenteeism
NA
NA
Other
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POD device not carried
Unplanned absenteeism
NA
NA
NA
Unplanned absenteeism
NA
NA
NA
NA
NA
NA
NA
Difficult to trace address
NA
Difficult to trace address
NA
NA
NA
POD device not carried
NA
NA
Unplanned absenteeism
NA
NA
NA
NA
NA
NA
NA
No training program for last mile delivery executives
NA
NA
Unplanned absenteeism
Difficult to trace address
NA
Difficult to trace address
NA
NA
NA
NA
Difficult to trace address
NA
NA
NA
Difficult to trace address
Unplanned absenteeism
NA
NA
Difficult to trace address
NA
NA
Difficult to trace address
NA
POD device not carried
NA
NA
Insufficient staff
NA
No training program for last mile delivery executives
NA
Unplanned absenteeism
Difficult to trace address
NA
NA
NA
Difficult to trace address
NA
NA
Illegal/Restricted Goods found
NA
NA
NA
NA
No training program for last mile delivery executives
Unplanned absenteeism
NA
NA
Police seaized vehicle due to unavailability of vehicle documents
NA
NA
NA
Difficult to trace address
Difficult to trace address
NA
NA
Delivery agent met with an accident
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NA
NA
Difficult to trace address
NA
Difficult to trace address
POD device not carried
NA
Difficult to trace address
NA
Difficult to trace address
NA
NA
POD device not carried
Insufficient staff
NA
NA
NA
NA
NA
No training program for last mile delivery executives
Delayed due to building security restrictions
Customer not available
Difficult to trace address
Difficult to trace address
No training program for last mile delivery executives
NA
Unplanned absenteeism
Police seaized vehicle due to unavailability of vehicle documents
Customer not available
NA
Lockdown due to COVID
NA
NA
Difficult to trace address
NA
NA
NA
NA
Difficult to trace address
NA
NA
NA
NA
POD device not carried
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Vehicle breakdown
POD device not carried
NA
Unplanned absenteeism
NA
NA
NA
NA
No training program for last mile delivery executives
NA
NA
NA
NA
Delayed due to building security restrictions
NA
Customer not available
NA
Lockdown due to COVID
NA
Customer rescheduled the delivery
NA
Unplanned absenteeism
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Unplanned absenteeism
NA
Police seaized vehicle due to unavailability of vehicle documents
NA
NA
NA
NA
NA
NA
NA
NA
Scheduling errors
NA
Delay in getting right transport
NA
NA
Delivery Time 9 On Time Delivery
Package Package Weight Mode( Pick up Revenue
USL - 15 min , LSL - ( Yes- within 0-15
No. (Pound) or Bike) (USD)
0) min/No- >15 min)
1 31 Pick-up 12.14 Yes 36.15
2 30 Pick-up 12.05 Yes 35.33
3 33 Pick-up 12.02 Yes 38.48
4 37 Pick-up 10.89 Yes 41.94
5 41 Pick-up 9.24 Yes 45.63
6 39 Pick-up 10.80 Yes 43.81
7 32 Pick-up 12.82 Yes 37.30
8 33 Pick-up 12.12 Yes 38.09
9 26 Bike 8.67 Yes 31.43
10 47 Pick-up 12.40 Yes 51.69
11 40 Pick-up 13.91 Yes 45.03
12 27 Bike 12.27 Yes 32.06
13 34 Pick-up 10.81 Yes 38.53
14 34 Pick-up 10.81 Yes 39.26
15 41 Pick-up 10.91 Yes 46.11
16 33 Pick-up 8.11 Yes 37.73
17 29 Bike 11.51 Yes 34.18
18 37 Pick-up 10.99 Yes 42.35
19 32 Pick-up 10.96 Yes 36.93
20 39 Pick-up 12.84 Yes 43.73
21 32 Pick-up 13.88 Yes 37.10
22 37 Pick-up 10.82 Yes 42.25
23 36 Pick-up 10.70 Yes 40.73
24 30 Bike 9.74 Yes 34.94
25 30 Pick-up 10.07 Yes 35.38
26 34 Pick-up 9.85 Yes 39.28
27 32 Pick-up 13.68 Yes 36.60
28 35 Pick-up 10.72 Yes 39.52
29 34 Pick-up 10.23 Yes 39.31
30 31 Pick-up 10.12 Yes 36.00
31 47 Pick-up 8.74 Yes 51.54
32 28 Bike 9.75 Yes 32.69
33 34 Pick-up 12.29 Yes 39.06
34 20 Bike 10.68 Yes 25.47
35 43 Pick-up 13.33 Yes 47.59
36 31 Pick-up 11.21 Yes 36.03
37 34 Pick-up 11.69 Yes 39.16
38 34 Pick-up 12.72 Yes 39.34
39 34 Pick-up 11.94 Yes 38.67
40 35 Pick-up 12.26 Yes 40.08
41 32 Pick-up 8.75 Yes 37.26
42 39 Pick-up 8.98 Yes 43.77
43 48 Pick-up 10.99 Yes 53.48
44 40 Pick-up 10.22 Yes 44.62
45 33 Pick-up 13.31 Yes 37.81
46 33 Pick-up 13.86 Yes 37.75
47 37 Pick-up 7.50 Yes 41.79
48 36 Pick-up 10.60 Yes 40.84
49 41 Pick-up 10.32 Yes 46.22
50 42 Pick-up 9.37 Yes 47.31
51 33 Pick-up 10.33 Yes 37.93
52 36 Pick-up 12.29 Yes 40.88
53 37 Pick-up 12.11 Yes 41.74
54 33 Pick-up 11.87 Yes 37.69
55 38 Pick-up 11.18 Yes 43.08
56 44 Pick-up 11.95 Yes 48.62
57 39 Pick-up 11.64 Yes 44.36
58 34 Pick-up 12.60 Yes 39.34
59 33 Pick-up 14.43 Yes 38.30
60 33 Pick-up 11.19 Yes 38.14
61 29 Bike 10.44 Yes 34.45
62 36 Pick-up 10.80 Yes 40.62
63 33 Pick-up 9.52 Yes 37.96
64 29 Bike 12.67 Yes 34.07
65 33 Pick-up 14.00 Yes 38.43
66 39 Pick-up 10.91 Yes 43.87
67 41 Pick-up 13.44 Yes 45.90
68 39 Pick-up 10.72 Yes 44.25
69 41 Pick-up 8.65 Yes 46.45
70 37 Pick-up 10.23 Yes 41.68
71 33 Pick-up 8.99 Yes 37.63
72 31 Pick-up 10.58 Yes 36.00
73 29 Bike 13.91 Yes 34.07
74 36 Pick-up 12.77 Yes 41.30
75 37 Pick-up 7.94 Yes 42.42
76 40 Pick-up 11.88 Yes 44.93
77 39 Pick-up 12.26 Yes 43.50
78 41 Pick-up 11.04 Yes 45.92
79 40 Pick-up 12.50 Yes 45.10
80 30 Pick-up 8.58 Yes 35.46
81 32 Pick-up 8.90 Yes 37.12
82 38 Pick-up 8.37 Yes 42.54
83 29 Bike 13.02 Yes 34.22
84 28 Bike 11.08 Yes 33.35
85 32 Pick-up 10.91 Yes 36.99
86 34 Pick-up 10.32 Yes 38.61
87 36 Pick-up 12.43 Yes 41.39
88 41 Pick-up 8.45 Yes 46.04
89 41 Pick-up 14.12 Yes 46.36
90 26 Bike 8.88 Yes 31.46
91 41 Pick-up 10.53 Yes 46.36
92 39 Pick-up 10.63 Yes 43.75
93 34 Pick-up 13.05 Yes 39.03
94 31 Pick-up 9.49 Yes 35.97
95 38 Pick-up 14.67 Yes 43.08
96 36 Pick-up 11.50 Yes 40.69
97 36 Pick-up 13.26 Yes 41.36
98 28 Bike 12.16 Yes 32.59
99 36 Pick-up 9.59 Yes 40.58
100 44 Pick-up 9.31 Yes 49.05
101 32 Pick-up 10.01 Yes 36.59
102 27 Bike 10.71 Yes 32.18
103 35 Pick-up 10.47 Yes 40.50
104 27 Bike 9.94 Yes 32.39
105 34 Pick-up 10.34 Yes 39.03
106 35 Pick-up 9.78 Yes 40.37
107 29 Bike 10.40 Yes 34.15
108 30 Bike 13.77 Yes 34.61
109 32 Pick-up 10.69 Yes 36.57
110 40 Pick-up 13.16 Yes 44.59
111 38 Pick-up 10.62 Yes 43.28
112 31 Pick-up 11.83 Yes 35.70
113 38 Pick-up 11.13 Yes 42.83
114 25 Bike 10.54 Yes 29.98
115 36 Pick-up 9.82 Yes 40.80
116 41 Pick-up 10.32 Yes 46.16
117 39 Pick-up 9.34 Yes 44.37
118 31 Pick-up 11.29 Yes 35.92
119 26 Bike 10.29 Yes 30.98
120 35 Pick-up 12.94 Yes 40.45
121 34 Pick-up 9.34 Yes 38.97
122 29 Bike 11.92 Yes 33.84
123 36 Pick-up 10.38 Yes 40.64
124 36 Pick-up 11.08 Yes 40.88
125 35 Pick-up 9.96 Yes 40.11
126 36 Pick-up 12.75 Yes 41.18
127 43 Pick-up 11.57 Yes 48.26
128 34 Pick-up 11.68 Yes 39.08
129 50 Pick-up 10.98 Yes 54.50
130 29 Bike 9.77 Yes 34.05
131 32 Pick-up 12.33 Yes 36.92
132 34 Pick-up 12.73 Yes 39.19
133 41 Pick-up 11.03 Yes 46.48
134 42 Pick-up 11.74 Yes 46.70
135 40 Pick-up 12.96 Yes 44.99
136 28 Bike 12.94 Yes 33.33
137 31 Pick-up 9.07 Yes 35.88
138 32 Pick-up 11.56 Yes 37.29
139 34 Pick-up 12.61 Yes 39.06
140 40 Pick-up 11.12 Yes 44.66
141 39 Pick-up 8.28 Yes 44.14
142 33 Pick-up 12.01 Yes 37.96
143 32 Pick-up 12.27 Yes 36.50
144 41 Pick-up 11.76 Yes 45.61
145 34 Pick-up 9.57 Yes 38.57
146 29 Bike 10.96 Yes 34.25
147 27 Bike 11.33 Yes 31.87
148 38 Pick-up 10.97 Yes 43.13
149 31 Pick-up 10.95 Yes 35.93
150 37 Pick-up 10.22 Yes 42.39
151 35 Pick-up 11.15 Yes 39.83
152 42 Pick-up 9.60 Yes 46.54
153 36 Pick-up 11.09 Yes 40.69
154 32 Pick-up 9.44 Yes 36.52
155 38 Pick-up 13.11 Yes 42.64
156 33 Pick-up 13.09 Yes 38.44
157 43 Pick-up 11.24 Yes 47.59
158 33 Pick-up 12.53 Yes 38.43
159 47 Pick-up 12.11 Yes 51.56
160 37 Pick-up 10.72 Yes 42.02
161 39 Pick-up 11.28 Yes 43.79
162 35 Pick-up 10.55 Yes 39.52
163 35 Pick-up 12.29 Yes 40.42
164 38 Pick-up 8.89 Yes 42.70
165 29 Bike 12.05 Yes 33.89
166 40 Pick-up 9.49 Yes 44.50
167 30 Bike 11.42 Yes 34.73
168 35 Pick-up 11.73 Yes 39.79
169 33 Pick-up 11.31 Yes 38.33
170 29 Bike 13.13 Yes 33.97
171 32 Pick-up 12.69 Yes 36.53
172 36 Pick-up 10.11 Yes 40.70
173 37 Pick-up 10.82 Yes 41.85
174 34 Pick-up 10.58 Yes 38.99
175 29 Bike 9.77 Yes 34.17
176 44 Pick-up 12.42 Yes 49.03
177 47 Pick-up 11.07 Yes 52.00
178 35 Pick-up 12.56 Yes 40.49
179 37 Pick-up 11.23 Yes 41.61
180 40 Pick-up 9.60 Yes 44.71
181 34 Pick-up 8.41 Yes 38.59
182 27 Bike 12.23 Yes 32.14
183 43 Pick-up 9.04 Yes 47.72
184 32 Pick-up 11.53 Yes 37.05
185 44 Pick-up 10.31 Yes 48.64
186 40 Pick-up 10.09 Yes 45.30
187 34 Pick-up 11.49 Yes 39.24
188 35 Pick-up 10.31 Yes 40.23
189 35 Pick-up 10.88 Yes 40.46
190 36 Pick-up 12.44 Yes 41.40
191 40 Pick-up 10.31 Yes 44.54
192 36 Pick-up 9.37 Yes 41.43
193 40 Pick-up 10.92 Yes 45.05
194 38 Pick-up 12.88 Yes 42.59
195 42 Pick-up 10.32 Yes 46.70
196 37 Pick-up 11.59 Yes 41.52
197 31 Pick-up 11.49 Yes 36.28
198 34 Pick-up 13.89 Yes 39.07
199 36 Pick-up 10.90 Yes 40.83
200 26 Bike 9.42 Yes 30.99
201 31 Pick-up 10.95 Yes 35.72
202 39 Pick-up 11.91 Yes 44.07
203 42 Pick-up 11.05 Yes 46.78
204 42 Pick-up 10.69 Yes 46.53
205 32 Pick-up 9.02 Yes 37.26
206 37 Pick-up 12.59 Yes 41.54
207 36 Pick-up 12.86 Yes 41.38
208 32 Pick-up 12.55 Yes 37.15
209 37 Pick-up 12.55 Yes 41.67
210 28 Bike 10.48 Yes 32.68
211 36 Pick-up 12.48 Yes 40.72
212 39 Pick-up 12.02 Yes 43.81
213 33 Pick-up 11.33 Yes 37.67
214 38 Pick-up 12.20 Yes 43.07
215 39 Pick-up 11.34 Yes 43.80
216 36 Pick-up 7.86 Yes 40.94
217 39 Pick-up 10.74 Yes 43.57
218 33 Pick-up 12.01 Yes 38.36
219 33 Pick-up 11.36 Yes 37.76
220 38 Pick-up 9.03 Yes 43.30
221 37 Pick-up 10.86 Yes 42.28
222 32 Pick-up 11.56 Yes 36.74
223 29 Bike 10.58 Yes 34.06
224 27 Bike 8.62 Yes 31.93
225 39 Pick-up 11.19 Yes 43.96
226 36 Pick-up 9.91 Yes 40.87
227 32 Pick-up 12.18 Yes 36.56
228 25 Bike 8.87 Yes 29.95
229 42 Pick-up 12.11 Yes 46.69
230 35 Pick-up 10.44 Yes 39.89
231 36 Pick-up 8.60 Yes 40.74
232 38 Pick-up 10.34 Yes 43.22
233 39 Pick-up 7.99 Yes 44.00
234 29 Bike 11.41 Yes 34.41
235 33 Pick-up 12.04 Yes 37.83
236 34 Pick-up 11.81 Yes 39.49
237 29 Bike 8.73 Yes 34.36
238 38 Pick-up 11.44 Yes 43.47
239 28 Bike 12.81 Yes 33.20
240 36 Pick-up 8.65 Yes 41.24
241 37 Pick-up 10.98 Yes 42.02
242 41 Pick-up 12.59 Yes 46.34
243 40 Pick-up 9.01 Yes 45.18
244 41 Pick-up 9.63 Yes 45.62
245 34 Pick-up 12.78 Yes 38.99
246 38 Pick-up 14.28 Yes 43.21
247 35 Pick-up 11.46 Yes 39.90
248 27 Bike 11.78 Yes 32.11
249 35 Pick-up 9.35 Yes 40.38
250 31 Pick-up 11.09 Yes 35.73
251 37 Pick-up 8.53 Yes 42.20
252 30 Bike 10.58 Yes 34.90
253 35 Pick-up 11.72 Yes 40.30
254 34 Pick-up 10.38 Yes 38.64
255 32 Pick-up 10.38 Yes 36.97
256 34 Pick-up 11.42 Yes 38.52
257 33 Pick-up 11.26 Yes 38.46
258 36 Pick-up 12.33 Yes 41.10
259 41 Pick-up 11.54 Yes 46.00
260 28 Bike 12.22 Yes 33.00
261 40 Pick-up 11.81 Yes 44.82
262 31 Pick-up 11.88 Yes 36.33
263 36 Pick-up 12.80 Yes 40.67
264 28 Bike 9.20 Yes 33.35
265 40 Pick-up 10.88 Yes 44.83
266 34 Pick-up 10.93 Yes 39.23
267 35 Pick-up 13.32 Yes 40.18
268 39 Pick-up 10.40 Yes 44.21
269 33 Pick-up 11.90 Yes 37.64
270 43 Pick-up 13.23 Yes 47.76
271 30 Bike 9.92 Yes 34.74
272 24 Bike 11.38 Yes 29.28
273 33 Pick-up 9.07 Yes 37.78
274 43 Pick-up 10.54 Yes 48.37
275 42 Pick-up 10.29 Yes 47.16
276 33 Pick-up 9.96 Yes 37.65
277 42 Pick-up 10.93 Yes 47.30
278 30 Bike 11.23 Yes 34.98
279 35 Pick-up 8.00 Yes 40.35
280 34 Pick-up 12.69 Yes 38.75
281 36 Pick-up 10.79 Yes 40.70
282 28 Bike 12.67 Yes 33.27
283 37 Pick-up 10.89 Yes 42.09
284 37 Pick-up 11.99 Yes 41.51
285 36 Pick-up 12.16 Yes 41.24
286 36 Pick-up 13.38 Yes 41.29
287 24 Bike 10.38 Yes 29.25
288 37 Pick-up 10.37 Yes 42.25
289 30 Pick-up 10.29 Yes 35.47
290 35 Pick-up 13.40 Yes 39.70
291 43 Pick-up 9.81 Yes 47.96
292 35 Pick-up 10.54 Yes 40.30
293 33 Pick-up 11.27 Yes 37.94
294 40 Pick-up 11.50 Yes 45.03
295 34 Pick-up 10.04 Yes 38.62
296 41 Pick-up 9.00 Yes 45.69
297 32 Pick-up 10.88 Yes 37.30
298 40 Pick-up 10.93 Yes 45.03
299 34 Pick-up 13.32 Yes 38.53
300 41 Pick-up 10.40 Yes 46.11
301 37 Pick-up 11.90 Yes 42.35
302 35 Pick-up 13.23 Yes 39.52
303 34 Pick-up 9.92 Yes 39.31
304 31 Pick-up 11.38 Yes 36.00
305 35 Pick-up 9.07 Yes 40.08
306 33 Pick-up 10.54 Yes 37.81
307 37 Pick-up 10.29 Yes 41.79