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Week 3 - INTEGRATING WEGS BUSINESS UNITS HOW TO GENERATE POSTIVE EXTERNALITIES
Week 3 - INTEGRATING WEGS BUSINESS UNITS HOW TO GENERATE POSTIVE EXTERNALITIES
International Business
São Paulo, v.17, n. 2, p.312-332, may./aug. 2022| e-ISSN: 1980-4865 | http://internext.espm.br
Despite the synergy between WMO and WAU, we take advantage of WMO previous
which gives them potential economy of scale and experience with internationalization to make
scope, they still face different challenges in the our own process easier? To answer those
conduction of their businesses. Being the first of questions, WAU unit’s manager started
WEG’s business units, WMO is a reference for the understanding WEG’s internationalization
conduction of business in younger units such as trajectory by questioning decisions regarding
WAU. Thus, the decisions that guided WMO WMO choices, namely: - Which were the
internationalization’s path may serve as knowledge international markets chosen and why? How
basis and generate positive externalities did WMO choose to enter those markets? Why
did WMO decide to broaden its international
(advantages) for WAU’s internationalization.
markets and operation mode?”
However, for externalities to occur, there must be
knowledge transference between the WMO and
1.1 WEG’s foundation and internationalization
WAU units, that is, it its necessary to question and
early years
understand the previous experience of WMO’s
internationalization so that WAU can design its
In the 1960s, three friends - Werner Ricardo
strategies and direct its actions towards enjoying
Voigt, Eggon João da Silva, and Geraldo
this previous experience and find the synergies to
Werninghaus – decided to start an electric motors
use in its own internationalization path. On the
factory in Jaraguá do Sul, a small town in Santa
other hand, in order to implement its own
Catarina, south of Brazil, with less than 20
strategies, WAU also needs to distinguish the
thousand people at the time. It was a modest
differences and particularities between
beginning, the company’s name originated from
trajectories.
the initials of the names of its founders (WEG) and
Due to the possibility of taking advantage of
the initial capital was formed by a figure
WMO previous experience while regarding the
corresponding to three low-cost automobiles.
differences and particularities between units,
The company started its activities in a rented
Vicente, the new WAU manager, has some doubts
property of around 200m2 and the owners divided
on how to conduct the unit’s internationalization:
the responsibilities between themselves according
to each one’s vocation: Werner dedicated himself
“Should we follow an internationalization path
to technology, Eggon to management and Geraldo
similar to that of WMO? – Or should we travel
a new path? – We know WAU has different
to production. Individual talents that were
commercial needs from WMO’s, so how can complemented in their differences. The expansion
of production and the number of employees during America, basically Bolivia, Ecuador, Uruguay, and
the 70s was substantial and the business had Paraguay (where they first exported to). However,
positive results. Initially, the company's focus was it wasn’t easy to keep up in these markets, since
to establish itself and grow in the domestic market. the company was not known.
But the first sale opportunity arose in a foreign While growing in foreign markets, the company
market and the company started selling, "as long as improved its portfolio of high-end motors. It was at
it didn't have to go after sales". that time that they began manufacturing the IP44
With positive results in the domestic market and motor, with design, body, and cast developed with
the first export opportunity came the strategic imported technology, which combined with local
deadlock. One of the partners thought they technology formed the motor’s core. Despite
couldn’t miss the opportunity to grow exports; foreign markets not being company’s main
another, believed the domestic market should be strategic focus, international norms had to be
the central scope and if they went through with followed so that there were no risks of
internationalization, they would lose focus. The incompatibility with the determinations of
third partner has the idea that they should invest in international regulatory bodies. Thus, when
the domestic market growth as much as in the technology from Europe was imported,
external market. International Electrotechnical Commission (IEC)
The first partner said: - “The company's focus norms were adopted. For that, the company chose
must be to consolidate and grow in the domestic to make an agreement with a German company to
market. It will not be easy to keep up with foreign manufacture the first products according to
markets, because the company is unknown.” But European standards. This is how the company
the second argued: - “I disagree, sales started selling solutions as opposed to just motors,
opportunities arose abroad, why must we ignore increasing the aggregate value of its products and
it? The hard part will be establishing a network of progressing in the value chain.
distributors, but it is possible. Let’s observe which As a result, by the end of the 70s WEG had
company already has bought from us frequently or become the largest manufacturer of such products
have any knowledge of the company’s products in Latin America, placing the company ahead of its
and make contact with them seeking partnerships competitors. In 1973, the company was already
to sell in their country.” When the third suggests: exporting to around 20 countries and in 1975
“So, let’s try Latin America and participate in fairs about 32 countries were buying WEG’s motors.
to feel the market. What do you think?”
The partners reached consensus and decided 1.2 The continuity of WEG internationalization
to implement the internationalization process process
while still investing in the Brazilian market growth.
In order to face this challenge WEG had to design a Growing in the foreign market required changes
strategy to start international operations, but then in the organizational structure. This was the time to
doubts came up: quit sporadic exportation. The company found out
exporting only the surplus production did not work
“What do we expect to gain with due to complications in production planning.
internationalization that couldn’t be achieved Hence, they introduced a new mindset: “Exporting
in the domestic market? How to lead is part of our business”. This imposed a series of
international business beyond sporadic foreign challenges, like establishing a goal for international
purchase orders? Which market to focus? market revenues and creating a structure
Which areas and competencies must be dedicated to it.
developed for a successful process?” The beginning of the 1980s was marked by the
growth of the network of representatives and
So, they followed through with distributors. With the clear strategic intention of
internationalization via exports – with no market extending sales abroad, a big problem in the
knowledge or foreign contacts whatsoever. The internationalization model needed to be solved: a
first foreign customers were companies from Latin
great dependence on distributors. A lot of them did Apparently yes, since in the 1990s WEG began
not have the same ambitions regarding sales opening trade representations overseas, starting
growth and so it was time to create a system to with two in the USA, one in Florida (WEG Electric
make faster and more efficient decisions possible. Motors Corporation) and one in Baltimore, aiming
At the same time, with the growth in sales came at the insertion of WEG into one of the largest
the need for a technical assistant’s network, since channels of distribution in that country. The
it wouldn’t be possible to sell a product without company also planned to grow the distribution of
post-sale support. Thus, the company searched the its products in the Mexican and Canadian markets
foreign market for professionals that knew how to through NAFTA (North American Free Trade
work with the product and could provide technical Agreement). The same strategy was adopted
assistance. That was no easy task, as most of them towards Europe. In the year of 1992, an office was
were already working for other big companies. opened in Belgium (WEG Europe) with the goal of
increasing European market sales. Latin America
With the new challenges came new questions. was not left out and offices were opened in
“There were no doubts about Exporting being Argentina (Buenos Aires and Santa Fé) focusing on
an important part of the business, but the Mercosur sales. In the late 90s, further offices were
changes in organizational structure would opened in Japan, Germany, Australia, England,
incur in costs. How would they manage the
Spain, France, Sweden, and Mexico, as per Figure
new challenges? Would the opening of trade
1.
offices abroad be a good alternative to keep
growing internationally?”
In 1994, WEG started a joint venture with an which was still seen as a third world poor
Argentinean company, but after two years the country. This created the demand for
partnership went through difficulties in investments into building a more positive image
perpetuating business. The opening of offices of Brazil. One of the strategies used was bringing
overseas was a very intense period in the current and future clients to Brazil and
internationalization process, demanding the presenting WEG’s location and the industrial
development of many new competences, since complex of Santa Catarina.
each country has its own legislation. Therefore, Thus, the 1990s were marked by WEG’s
local specialists were hired in each country so international expansion through the opening of
that the investments were made on a solid trade representations in various countries in
juridical basis. Another obstacle that needed to different continents. This was the time when
be overcome at the time was the image of Brazil, company understood that to keep growing in
those countries they would need to, once more, The Mexico factory, acquired in 2001 focusing on
deepen their commitment to those markets and supplying both Mexican and American markets, is
enjoy their own competitive advantages as well one of WEG’s largest branches today.
as the advantages of the countries in which they A big challenge at this stage of the
might start factories. internationalization process was the difficulty in
finding out how to best implement WEG’s culture
And one more time strategic doubt arose:
into branches abroad. WEG’s values, such as
“Should we give a new leap into the
teamwork, worker and product efficiency,
internationalization process by opening
flexibility, innovation, and leadership had to be
factories abroad? Can’t we simply license other
factories to produce our goods? What are the spread all around. With that purpose, WEG sent
advantages and risks of opening factories trained Brazilians as interns to work at the overseas
overseas? “ branches while bringing foreign workers to
participate in trainings and internships in Brazil,
Despite all uncertainties, WEG opted for allowing them to learn about the culture of the
widening its international businesses by opening parent company.
factories abroad. Therefore, the 2000s were The different phases of the internationalization
marked by the opening of factories in countries process are highlighted in Figure 2. As company
such as Argentina, China, Mexico, and Portugal, expanded its role abroad, the external market
and by the maintenance of the trade offices started representing a great deal of its financial
implementation process. Other important steps returns. In 2016, nearly 30% of the company's
taken were the acquisition of motor factories in employees worked abroad and nearly 45% of its
China and the building of units (Greenfield) in India, revenues came from foreign markets, making the
both initially focused on their respective markets. company a global enterprise.
Vicente had already understood that WMO of results could they expect? Where should
internationalization process had different stages they start and how? How could they create
and that each one of them demanded distinct synergy from WMO previous experiences? “
strategic decisions for the challenges inherent to The first exports went to Uruguay and, soon
the maturity of the process. Like WMO, in the after, WAU began approaching other neighboring
beginning of WAU operations it was necessary to countries of Latin America. In 1997, WAU decided
strategically define where to grow: just the to enter the North American market, where great
domestic market, just the external market or both. efforts had to be made to meet legal requisites,
After deciding to grow internationally, WAU such as providing product certifications and
started fueling its internationalization process. By manuals in English. More confident, at the
this time WMO was already operating in multiple beginning of the 2000s the company decided to
continents with well-established trade offices, enter Europe, one of the most demanding
which widened WAU’s range of options. WMO international markets. Entering this market meant
distribution channels – independent distributors or greater efforts than ever before. Obtaining CE
trade representations - all around the world were products certification demanded complex
open to WAU. As the costumer who buys an electromagnetic compatibility tests (EMC),
electric motor also needs drives for speed agreements with the University of Wuppertal in
variation, controls for command and protection of Germany, and investments in new manufacture
electric circuits, and complete panels and systems, processes.
WMO and WAU have great product synergy. Thus, Shortly thereafter, the company sought the
one of WAU’s options for exporting was placing its support of other universities in North America and
products directly in the hands of those distributors Europe, while starting sales for South Africa and
or trade offices. However, drives sale is a complex Australia. In 2013, another important step towards
task that requires high-level staff training and WAU internationalization was taken, with the
efforts in brand recognition. A new player in high- founding of its own Research and Development
end products faces established multinationals center for Solar Energy in Freiburg, Germany. Solar
present in the market, which results in a long way Energy is a promising market in Brazil and the
to recognition. world, and it constitutes an important market
Vicente needed to understand the strategic segment for technology drives. At the same time,
definitions of the start of WAU’s WEG started acquiring and building electrical
internationalization: “What were the panels factories worldwide: South Africa,
advantages of internationalization? What kind Argentina, Colombia, Spain, and USA. These
Internext | São Paulo, v.17, n. 2, p. 312-332, may./ago. 2022
171 integrating weg’s business units: how to generate positive externalities between business units of a
global company in the process of internationalization?
acquisitions were necessary for WAU to begin trajectory, for it officially "incorporated" the
placing its products (Drives and Controls) in the electrical panel and systems factories of Valencia
solar panels sold in those countries. Still in 2013, (Spain), Johannesburg (South Africa), and Bogota
entered a Joint Venture named JEWEC for the (Colombia). That way, these three operations
supplying of equipment, electrical solutions for started being technically and managerially
drillships and electrical modules (electrical rooms coordinated by WAU’s business unit in Brazil. Table
of up to 500 tons). The year of 2016 was another 2 summarizes the different phases of WAU’s
important date in WAU’S internationalization internationalization process.
WAU’S internationalization process was long leader of electrical centers supply in Brazil focusing
and has been consolidating for the past 20 years. on industry, building automation, urban mobility,
Annually, WAU exports to over 40 countries solar energy, machine operational safety and
directly and indirectly through its offices, with 1/3 critical power; Factories spread across Brazil, in
of revenues coming from exportations or abroad Jaraguá do Sul (SC), Itajaí (SC), São José (SC), and
operations. Internationalization was an important São Bernardo do Campo (SP), plus 4 factories
strategy to WAU, representing growth in business worldwide, in San Francisco (Argentina), Bogota
and revenues and reduction of domestic market (Colombia), Johannesburg (South Africa), and
dependence. WAU has approximately 10 Valencia (Spain). Nowadays, WAU is the sole drives
expatriates in different countries, each one with manufacturer in the Southern Hemisphere,
very specific jobs. As WAU’s internationalization competing with many sector giants, such as
process went through, employees felt the need to Siemens (Germany), Rockwell Automation (USA),
internationalize as well. For that, WAU provided Schneider Electric (France), Mitsubishi, Toshiba
incentives for languages learning and, with time and Yaskawa (Japan). While the company
WAU started placing its workers abroad for given consolidated its position in the Brazilian market, it
periods of time so they could bring back what expanded its scope of activity diversifying
they’d learned and apply it on WAU's products. geographically to new markets abroad.
In 2017, WAU had reached some important Observing the comparative analysis between
positions: leader of frequency inverters and soft- the two business units’ internationalization
starters in the Brazilian market; the largest processes, as per Table 3, Vicente concluded that
Brazilian manufacturer of command devices, even if WAU’s internationalization process was
maneuver and low voltage protection; the largest facilitated by WMO previous experiences, it still
manufacturer of electrical panels in Latin America; had to face many specific challenges. Amongst
them, Vicente highlighted: (a) being a high-end be incorporated into its products; (c) gradual and
products company with headquarters in the permanent effort for expanding market
Southern Hemisphere, no tradition in this business, participation and attaining scale gains and,
competing with global well-established market consequently, competitive costs.
players; (b) the need to build partnerships with
companies, universities, and research centers for
the obtainment of high-end technology that could
customer of WEG's business branch in the United By evaluating past decisions and possible
Kingdom (WEG - UK) and had already stated WEG's positive and negative implications, students
motors were recognized and requested in all the develop decision-making ability regarding the
markets he operated. With this new step, WAU management of international businesses.
intended to reach the same results with its drives In this vein, the case proposes to fulfill the
and controls. following objectives:
WAU’s next challenge is to enter the Asian
market. Currently, the company has a drives • Understanding the company’s
specialist engineer working at WEG’s unit in China, internationalization process.
with the task to prospect and start WAU’s • Analyzing why the path chosen by WAU in
operations in that market. Because of low-cost the internationalization process occurred
products market characteristics and not that many in a sequential manner to that of WMO.
options of local companies to acquire, WAU’s • Revealing how WMO generated positive
strategy will most likely be building a new local externalities to WAU’S
plant (Greenfield). Again, following the steps of internationalization.
WMO, this plant will enjoy the available spaces in
one of the industrial complexes established by the 2.2 Data sources and gathering methods
company in the country.
Primary and secondary data were used for
Based on the information regarding WAU’s the development of this teaching case. The
internationalization path, Vicente still needed
primary data was obtained through a semi
to understand: “Why did WAU and WMO opt
structured interview with WAU’s director and
for increasing their commitment with the
mangers, during late 2016. On this occasion, a
international market to the point of building
factories and R&D labs in other countries?
term of consent was signed to carry the
From this point, Vicente’s management interview and use the company’s name. With
challenge was to keep WAU’s international the objective of preserving subjects’ images,
expansion. But where should he put his names were not disclosed. The interviews were
efforts? What will be the challenges of this new transcripted and used together with secondary
phase? And which possible synergies can be data for the development of this teaching case.
obtained by WAY from WMO previous Secondary data was obtained through
experiences?” institutional information available at WEG’s
website and company documents. Because it is
2 TEACHING NOTES a public company, there’s a great deal of
organizational information available online.
2.1 Teaching objectives Besides, the interviewers performed direct
observations during long visits to the company,
This teaching case proposes a discussion at the same time the interviews were taking
regarding the internationalization path of two of place.
WEG’s business units, WMO and WAU, in manner
2.3 Relationship with the objectives of a course or
for students to analyze and critique the decisions
made in the light of Behavioral Theories of the discipline
internationalization process. The case’s narrative
This teaching case was developed in view of
describes WEG’s internationalization path and
its application in disciplines of international
introduces a fictitious protagonist, Vicente, as the
business, which involves themes of
new WAU’s manager who need to evaluate the
internationalization strategies as much as those
decisions previously taken by WMO and WAU for
of internationalization theories. The proposal of
subsidizing his future decisions for the
this teaching case is enabling students to
continuation of WAU’s internationalization.
evaluate how this company’s
internationalization process happened and
which theories give support to this case analysis paper “Compared evaluation of descriptive and
(Uppsala and Networks); comprehend explanatory scopes of the principal firm’s
companies’ internationalization processes; and internationalization models” (Carneiro & Dib,
reflect about emerging countries companies’ 2007).
internationalization challenges and strategies. For the quiz, the teacher may use online tools
such as Survey Monkey. It is desirable quiz creates
2.4 Target Audience polarization among students’ opinions. An example
of question would be: “Do you believe potential
This teaching case is recommended for both internationalization gains overlap the risks and
undergraduate and post-graduate courses in the costs associated to international operations?”
Administration, Foreign Trade, and International based on the answers, the teacher may organize
Management fields, but also in MBA courses in teams by opinion kinship.
International Business. Subjects such as: The case was elaborated for three teams, one
Companies’ Internationalization. International approaching WMO internationalization matters
Business Management. Internationalization (part 1), another approaching WAU’s
Theories. Emerging Markets. internationalization matters (part 2), and the last
one approaching the comparison between the two
2.5 Suggestions for case use: Planning and unit’s internationalization (part 3). Guiding
execution questions for each part are present throughout the
teaching case’s narrative.
For the teaching case’s application, the
organization may trail distinct paths from the one 2.5.1.1 Theoretical presentation: Theoretical
proposed here, since there is special attention paid Background for Analyzing the Decisions in the
to three moments: before, during, and after Internationalization Process
teaching case’s approach. In this perspective, it is
suggested case’s application is synchronous, in For applying this teaching case it is necessary
presential classes or online, and that the three that the theories and concepts that permeate the
moments occur in different periods. analysis are previously approached. It is
recommended the teacher previously approaches
2.5.1 Before case’s application the behaviorist theories of the internationalization
process: Uppsala Model (U-Model), Network, and
The period preceding case’s application aims at International Entrepreneurship.
preparing students for better engaging the case. Regarding the U-Model, it is necessary to look at
That way, its goals are: (1) creating engagement the concept of psychic distance, which approaches
between students and the case; (2) organizing the international market choice, especially in the
teams; (3) working theoretical aspects that beginning of internationalization, and the concept
permeate the case and equipping students with of establishing operations, which approaches
analysis lenses. entrance strategies to international markets and
To operationalize this phase, a WhatsApp group the rise in level of firm commitment to foreign
can be created for engaging students in research markets. For the theoretical class organization, we
activities such as searching for company’s videos suggest the following literature:
and annual reports. Besides, the teacher may * Cavusgil, S. T., Knight, G., Riesenberger, J.
interact with the group by bringing knowledge R., Rammal, H. G., & Rose, E. L. (2014). Part 4
“pills” regarding the concepts to be applied to the Entering and Operating in International
case or creating quizzes that make students take a Markets. In: International business. Pearson
position to help forming teams. For that, students Australia;
must have previously read the teaching case, * Carneiro, J., & Dib, L. A. (2007). Avaliação
researched about the company, answered the quiz, comparativa do escopo descritivo e
and studied the theoretical bases. We suggest the explanatório dos principais modelos de
internacionalização de empresas. (Compared
evaluation of descriptive and explanatory Hereinafter we present some examples that may
scopes of the principal firm’s be in teacher’s previous theoretical exposition:
internationalization models.) Revista
Eletrônica de Negócios Internacionais (1) The decisions inherent to the
(Internext), 2(1), 1-25. internationalization process, namely: Why,
It is also important to approach the What, When, Where, and How, according
organizational competences for to Internationalization process behavioral
internationalization. For this topic, we recommend theories, enticing U-Model, Network, and
the title Brazilian multinationals: competences for International Entrepreneurship
internationalization (Fleury & Fleury, 2011).
2.5.2 During case application operation of foreign markets, especially the Four
Risks in Internationalization: commercial,
The meeting destined to case application aims monetary, country, and intercultural (Cavusgil et
at (1) Analyzing and discussing choices and the al, 2014).
internationalization path taken by WMO and WAU • How to lead international business
business units according to the questions beyond sporadic foreign purchase
presented in the case; (2) presenting and orders? Which market to focus?
discussing results. The teacher may verify if students analysis of
For this meeting it is important students have WMO’s market entrance choice was based on the
participated in the activities of the previous phase. psychic distance concept, that is, subjectively near
Teacher may organize the meeting for case markets that would demand less investment.
application into four moments. The first is the ice- Teacher may also instigate the reflection regarding
breaking moment of validation of students’ market choice based on subjective criteria being
activities. The teacher may question students prone to error. Frameworks such CAGE Distance
about specific case points such as: What is the case Framework (Ghemawat, 2001), which specifies all
about? Who’s the leading figure? What are the types of distances (cultural, administrative,
dilemmas faced? In the second moment the geographic, economic) to be considered between
teacher organizes students into three teams, country of origin and target market, are useful in
designating members and explaining case’s this type of analysis and may guide towards better
approach: (Team 1) will approach WMO decisions regarding which markets to enter.
internationalization, (Team 2) will approach WAU • Which areas and competences must be
internationalization, and (Team 3) will approach developed for a well-succeeded process?
the comparison between both Business Units Here the teacher may emphasize the
internationalization process and WAU’s importance of structuring and planning the
internationalization continuity. In the third internationalization process, using the
moment teams will present their analysis. In the organizational competences highlighted by
fourth and last moment participants have the Fleury and Fleury (2011) as references, while
“general assembly” with the teacher’s intervention also inciting reflections regarding the need to
regarding the interactions between the analysis invest time and resources to structure a
and applied concepts. sustainable internationalization process in the
We suggest that in the third moment of case short and long terms. Besides required
analysis the teacher guides teams regarding the adaptations the development of competences
dilemmas and doubts presented in the teaching and capabilities, both on firm and individual
case’s narrative. Teacher may investigate potential levels, will permeate the internationalization
tensions or reflections, instigating students to process through time. The teacher can also
analyze risks and possible negative implications enquire over the trade-off of obtaining
associated to each decision. Below, we bring teams knowledge from international markets
guidance, with issues to be analyzed and according to the premises of the U-Model
reflections and tensions to be instigated by the (1977), accruing from firm’s own experiences.
teacher in the analysis and/or group presentation. The U-Model 2009 version broadens this
premise emphasizing knowledge can also come
Team 1 – WMO’s Internationalization process from network.
Besides the aforementioned topics, in the
• What do we expect to gain with
moment of the presentation the teacher may
internationalization that couldn’t be
mention WMO’s strategy of building relationships
achieved in the domestic market?
with local professionals to help developing trade
Besides exploring internationalization
operations abroad in order to overcome its lack of
motivations and benefits, the teacher may incite
market knowledge or foreign countries. Since the
students to think about risks associated with the
company was unknown, it wasn’t easy to keep up
in the foreign market. The challenge was are the advantages and risks of opening
establishing a network of distributors. Initially, they factories overseas?
observed which companies had frequently bought Here the teacher can emphasize that according
or had any knowledge of their products. Looking at to the establishing chain concept, after market
these data, they would contact them seeking consolidation through trade offices, company’s
partnerships to place their products in partner’s next step would be opening factories. From this
countries. That’s how exports started in Latin point, it is interesting that the professor
America. Participation in fairs abroad was also emphasizes that behavioral theories are not able
essential. The business was growing in the to explain the advantages and risks of foreign
direct investments (FDI), for such an answer would
international market, focusing primary in America,
require understanding the economic theories that
until the first container was shipped to Canada.
explain the advantages and motivations of
• With the new challenges came new establishing manufacturing subsidiaries abroad (as
questions. There were no doubts about exposed in Chapter 14 of Cavusgil et al, 2014).
Exporting being an important part of the
business, but the changes in Team 2 – WAU’s Internationalization process
organizational structure would incur in
costs. How would they manage the new • Vicente needed to understand the
challenges? Would the opening of trade strategic definitions of the start of WAU’s
offices abroad be a good alternative to internationalization: What were the
keep growing internationally? advantages of internationalization? What
kind of results could they expect?
Regarding these aspects, it is interesting the
teacher highlights: The teacher can highlight the following
reasons to expand internationally: market
- The holding WEG Exports was founded, diversification, aiming at reducing internal
focusing on exports. This gave the market dependence and seeking further
foundations to a new process phase, markets to sustain company’s long-term growth;
which represented substantial
scale gains and competitiveness increase,
developments in markets
coming mainly from the possibility of acquiring
internationalization.
components in bigger volumes and better prices
- The solution was the replacement of
some distributors with own trade offices.
and gains in production efficiency. It is also
In some cases, the distributor’s company important to instigate students to think about
was bought because it already had its the risks associated with operating foreign
own inventory, known employees and an markets, particularly the Four Risks in
established brand. Internationalization: commercial, monetary,
- The solution for that was to hire technical country and intercultural (Cavusgil et al, 2014).
assistants, invest in their training, giving • Where should they start and how? How
the conditions in which, they could could they create synergy from WMO
develop and provide good customer previous experiences?
support. The case emphasizes that the first export was to
- According to the establishing chain Uruguay and, soon after, WAU began approaching
concept, the next step after consolidating
other neighboring countries of Latin America, due
exports is opening trade offices in
to geographic proximity and easy access from
manner to increase participation in the
Brazil. This is a good moment for the teacher to
markets it already operates.
remind students of the concept of psychic distance,
• Should we give a new leap into the emphasizing the risks of making a decision based
internationalization process by opening merely on subjective criteria. However, as WAU
factories abroad? Can’t we simply license gained international experience, it deepened its
other factories to produce our goods? What commitment and expanded to bigger markets,
more mature and demanding, as pointed in case’s
narrative: More confident, at the beginning of the Cavusgil et al, 2014) explaining the advantages and
2000s the company decided to enter Europe, one motivations of establishing subsidiary factories
of the most demanding international markets, and overseas should be consulted.
USA, a market that demanded further product
adequacy to its high levels of regulation. Here the Team 3 – WMO and WAU’s internationalization
teacher may guide the students into a reflection comparative and future plans for WAU
over internationalization progress as it gains • From this point, Vicente’s management
international experience. challenge is to keep WAU’s international
Although WAU was able to use WMO’s overseas expansion. But where should he put his
structure, there were still challenges to be efforts? What will be the challenges of this
overcome, such as the ones brought in the case’s new phase?
narrative (see page 10). Thus, to solve these issues Despite case’s narrative having already
and as the volume of business grew in certain pointed new strategies for WAU: “Acquisition of
branches, WEG Automation decided to send panel assembly plants that already performed in
specialist technicians and managers of this OEM’s markets to supply special
business unit to perform abroad. In some markets panels/switches with drives and controls from
that required high customization (for example, WAU.” The teacher may guide the students in
drives inside NEMA panels, in the USA) the the direction of exploring new alternatives for
company decided to hire engineers with the expansion towards Asia and Europe. The
specialized knowledge in this kind of market to checking point is the internationalization path
work directly at the branch. WEG adopted the pattern followed by WEG’s business units, which
strategy of first inserting the WEG Motors unit is incremental, based on cumulative experience
abroad so it could get to know the foreign market in a manner that alternatives that accelerate the
and, soon after, establish contacts, customers, process might not be on business strategic
define market sizes, and, later, place WEG scope. Another point worth mentioning is WEG
Automation abroad. and its unit’s usual option for opening markets
• Based on the information regarding through exportation, expanding through trade
WAU’s internationalization path, Vicente offices, and only after market consolidation
still needed understanding: why did WAU making Greenfield FDI as opposed to other
and WMO opt for increasing their forms of licensing and partnerships such as joint
commitment with the international ventures. Here the teacher may suggest
market to the point of building factories students seek information about WAU’s
and R&D labs in other countries? strategic moves in WEG annual reports to
Here the teacher can emphasize that according confront with analysis' data. New challenge is
to the concept of establishing chains, after market becoming a technology company that promotes
consolidation through trade offices, company’s constant innovation to be developed in Brazil
next step would be opening factories. The choice and abroad. At the same time, WAU needs to
for a gradual internationalization process accrues make sure technology is well used, with
from the understanding that the more capacitated and specialized human resources.
commitment to foreign markets, the more Besides, there are further challenges in
investments and risks associated to opening becoming a global company that must
factories abroad, a good reason for the company to coordinate all its worldwide activities.
start in a less committed manner (exports) and • And which possible synergies can be
slowly move to more committed modes (FDI in obtained by WAY from WMO previous
R&D). Hence it is interesting that the teacher experiences?
highlights behavioral theories are not the most
adequate to explain the advantages and risks The teacher may emphasize the importance of
related to foreign investments. For that answer, network in WAU’s internationalization process. For
economic theories (as shown in Chapter 14, by the growth of WMO and WAU units it is even more
necessary to expand internationally, where they opportunities of which network to enter as well as
may face some challenges. Network development the ones in which to remain. It is observed that the
is a resource employed for company’s WAU’s unit traveled a great deal of the way
internationalization that has been proving its value. following WMO’s internationalization. This process
Therefore, the establishment of networks by these was facilitated by WEG group structure in the
units reduces national operation barriers and foreign market. With that, WAU was largely
challenges and most of the international ones as favored by having harnessed the structure the
well. Resources are often supplied by other other units had already installed in the
members of the network or shared in a manner to international market, forming a great synergy
make it viable for a greater group of companies between them. In Table 4, below, the advantages
associated to the networks. It is each unit of network use between WMO and WAU.
manager’s responsibility to identify the
Table 4 - Advantages of network use between WMO and WAU (Teaching Notes)
Advantages of network use WEG Motors WEG Automation
In the fourth moment, the opening of the in a more holistic way matters punctually analyzed
general assembly may be initiated by the teacher by the teams.
coming back to the questions presented in the
beginning of the case: Due to the possibility of • Why did WEG’s Business Units choose the
taking advantage of WMO previous experience incremental internationalization process?
while regarding the differences and particularities (From the perspective of the Uppsala
between units, Vicente, the new WAU’s manager, Model)
has some doubts on how to conduct the unit’s WEG’s internationalization can be analyzed
internationalization: - should we follow an from the categories developed by behavioral
internationalization path similar to that of WMO? – theories (Johanson & Vahlne, 1977). Firstly, it is
Or should we travel a new path? – We know WAU emphasized that the case allows an analysis of the
has different commercial needs from WMO, so internationalization process, rather than analyzes
how can we take advantage of WMO previous isolated investment decisions. The processual view
experience with internationalization to make our facilitates the analysis of interactions between
own process easier? decisions, resources and positioning over time,
At this moment, the teacher incites a brief such as the analysis of resource accumulation and
discussion between the association of theoretical the effects of decisions made throughout the
and conceptual aspects that explain the process (Vahlne & Johanson, 2017). The case
incremental internationalization processes of shows how new knowledge needed to be sought
WMO and WAU. For that, it is suggested using the for the company to increase its participation in the
following questions as checking point that explain international market.
Two aspects of the Uppsala model - knowledge mechanism of stable conditions and change, based
development and resource commitment - are on a market knowledge learning process, and when
critical to process analysis. The case shows how the the company learns it can deepens its resources
lack of market knowledge and experience in which commitment in that market. This mechanism
it intends to invest can cause the company to have applied to WAU’s internationalization process
difficulties in developing strategies that require explains the movements that occurred throughout
larger investments (resource commitment), as the process and why it took 20 years to consolidate
occurred in the case of factory establishment. The this process.
case also illustrates the incremental nature of the
• How did WAU’s and WMO’s
internationalization process, as a sequence of internationalization processes explore
actions, as the company benefits from progressive networks? (From the Networks Theory’s
learning through stages of gradual commitment to perspective)?
foreign markets as it moves from exportation to
the installation of trade offices and subsequently The case may also be a starting point for the
for the establishment of factories abroad. Psychic teacher/facilitator to explore proactive and
distance, which starts from the assumption that entrepreneurial character rather than a passive
companies tend to expand first to markets where stance that could have compromised the
they have greater knowledge and then to internationalization process, an aspect that has
unfamiliar markets as they gain experience can be recently been further explored by
explored in relation to the choices of destination internationalists (Vahlne & Johanson, 2017).
markets made by the company. Networks theory and the importance of
relationship networks, another category
• Why WAU – WAU internationalization explored by behaviorists (Johanson & Vahlne,
process took more than 20 years to 2011), can also be identified in this case.
consolidate? However, networks go beyond trade
relationships. Networks resulting from
Both WMO and WAU had the diversification
relationships that form from suppliers,
of markets as motivation for internationalizing,
customers, business partners, and
aiming at reducing dependence on the domestic
governmental or institutional authorities are
market and also the search for more markets to
dealt with in the literature and appear in this
support company’s long-term growth. WMO’s and
case mainly during the process of formation of
WAU's internationalization processes followed the
commercial branches and in the process of
incremental resource commitment model, as
acquiring new knowledge (technology). The
pointed out by the Uppsala Model, so
partnership and alliances with Universities, R&D
consolidation was slower but sustainable. WMO
laboratories was fundamental to explore new
and WAU conducted their internationalization
innovative capabilities.
processes sequentially and based on the
knowledge gained from its own experiences. As • What internationalization competences
they learned from their experiences in the market, can be highlighted from the case?
they deepened resource commitment in the
The case allows students to identify new or
respective markets, which eventually slowed down
adequate competences that need to be developed
but consolidated.
for the company to become global. Previous
Initially, the choice of markets was also justified studies have shown competencies vary according
by the assumptions of the Uppsala Model, which to the stage of the internationalization process
evidenced the existence of psychic distance, that is, (Fleury & Fleury, 2011). Fleury and Fleury (2011)
company’s perception that the market is distant, state that production tends to be the first
which makes geographic expansion more gradual competence to be mobilized for entry into the
and consequently slower. According to the Uppsala international market, followed by organization and
Model (Johanson & Vahlne, 1977), the human resources. In the international expansion
internationalization process is understood by the phase, significant new changes appear in the
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Melo, G. T. D. (2010). A reconfiguração dos
recursos ao longo do processo de Vahlne, J. E., & Johanson, J. (2017). From
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Beatrice Maria Zanellato Fonseca Mayer - Universidade do Vale do Itajaí -Univali, Santa Catarina, (Brasil).Email:
beatrice2104@hotmail.com Orcid id: https://orcid.org/0000-0003-2057-7395
Leonardo Carneiro Stuart – Fundação Getúlio Vargas – FGV, Rio de Janeiro, (Brasil). E-mail:
leonardostuart@hotmail.com Orcid id: https://orcid.org/0000-0002-7933-8180
Mayer, B. Z., Stuart, L. C., & Martignago, G. (2022). Integrating Weg’s Business Units: How to Generate
Positive Externalities Between Business Units of a Global Company in the Process of
Internationalization?. Internext, 17(2), 312–332. https://doi.org/10.18568/internext.v17i2.661