UNIT 1

Q1 Q2 Q3 Q4 Q5

Who said Universal, goal Optimum Motivating the -------------is the art
“Management is oriented, utilization of people and of getting work
the function of multidimensional, resources can be building the team done through
executive continuous process ensured by- spirit to improve people.
leadership are some the life standard of
anywhere”. characteristics of- worker is
possible due to-

Recall/ Remembering Understanding Application Understanding Recall/ Remembering

a) Ralph C. Devis a) Management. a) Controlling. a) Leadership a) Controlling.

b) Mary Parker b) Organization b) Inventory b) Management b) Counselling

Follet Control.

c) F.W. Taylor c) Administration c) Management c) Administration c) Administration

d) Joseph L. Massie d) All above. d) Planning. d) Organization d) Management.

Q6 Q7 Q8 Q9 Q 10

Management is a Management is concerned

---------- The difference A tool
creative ------ with decision between manufacturing firm
and……………..proce 1. art of getting making, policy administration and wants to improve
ss. things done making management is its performance
through people that- from good to best.
Suggest the steps
2. art of knowing they should follow-
what you want to
do in best and
cheaper way.

3. necessary to run
the factory in
efficient way.

4. is a inbuilt part
of any
organization.

a) Systematic a) 1&2 a)Management a) Administration is a)1. optimum

largely utilisation of resources
and reduce wastage 2.
determinative while
Building team spirit to
management is
achieve goal.
essentially executive
b) Continuous b) 1&3 b)Administration b) Management is b)1. Changing the
largely determinative management. 2.
Employing expert and
while administration
skilled employees.
is essentially
executive

c) Long c) 2&4 c) Organisation c) Management is c)1. Adopting latest

performed at higher technology. 2. Using
level of management suitable manufacturing
techniques.
while administration
is performed at lower
level.
d) None of the d) 2&3 d)General Manager d)Administration is a d) 1. Increasing the
above part of management. wages of employees 2.
Increases profit margin
Q1 Q2 Q3 Q4 Q5

Fedrick Winslow Unity of Command” The founder of No one on the “Subordinate

Taylor’s principle of Scientific organisation should take
Mechanism of effective direction management is- should have more orders from only
Scientific means- than one boss’ is one superior for
Management a statement of- avoiding
includes- confusion,
mistake and
delay” This
feature is
categorized as-

a) Scientific task a) There should be a) Henri Fayol a) Principle of a) Division of

setting unity amongst specialization Work
subordinates
b) b) A superior can b) F.W.Taylor b) Principle of b) Espirit de corps
Sstandardization supervise a limited authority
of tools and number of
equipments subordinates
c) ) Planning the c) There should be c) Elton Mayo c) Principle of c) Unity of
task unity amongst unity of Direction
superiors command

d) All of the d) Subordinates d) Peter Drucker. d) Principle of d) Unity of

above should be span of control Command
responsible to one
superior
Q6 Q7 Q8 Q9 Q 10

The founder of Under “Each The factors Authority,

Modern mechanism of management coming under discipline, unity
Management scientific objective should philosophy of of command, and
was: management, have only one scientific unity of direction
scientific task plan and efforts management are- are-
setting includes- shall be taken to
peruse a
common goal”
This feature
categorized as:

a) Elton Mayo a) Time study a) Division of a) Co-operation a) Taylor's four

Work principles of
management

b) Peter Drucker. b) Motion study b) Espirit de corps b) b). Principles of

Standardization the human
of tools and relations
equipments movement.

c) Henri Fayol c) Method study c) Unity of c) Harmony c). Elements of

Direction Weber's ideal
bureaucratic
structure.

d) F.W.Taylor d) All of the d) Unity of d). All of the d) Four of Fayol's

above Command above fourteen
principles of
management
Q1 Q2 Q3 Q4 Q5

Planning, Guiding and Staffing function of Which managerial The following are
organizing, supervising the management function clarifies the sub-functions
directing and efforts of comprises the the boundaries of of Directing except:
controlling are the: subordinates activities of : authority and
towards the responsibility
attainment of the within a
organization’s goals department?
describes the
function of:

a) Objectives of a) Planning a) Selecting the a) Planning a) Staffing

management. suitable person for
positions

b) Goals of b) Controlling b) Defining the b) Organizing b) Communication

management. requirements with
regard to the
people for the job
c) Functions of c) Staffing to Training
c) be done and c) Controlling c) Leadership
management developing staff to
accomplish their
task more
d) All of the above d) Directing effectively
d ) All of the above d) Directing d) Motivation
Q6 Q7 Q8 Q9 Q 10

1.Setting up or Which function is Directing function The relationship To the extent that
establishment of regarded as the of management between an executive is
standards: essence of embraces leadership and carrying out the
2.Measuring the management? activities of: management is functions of
actual performance most accurately planning,
3.Comparing the stated as: organizing, staffing,
actual performance directing and
with established controlling, he is
standards involved in:
4. Take corrective
actions if needed
These are the steps
of -

a) Planning a) Planning a) Issuing orders a) Leadership is a a) Administrative

to subordinates subset of activities
management

b) Controlling b) Staffing b) Guiding and b) There is no b) Financial

teaching the relationship activities
subordinates between
leadership and
management
c) Evaluating c) Coordination c) Providing c) Management is a c) Managerial
leadership and subset of activities
motivation to leadership
subordinates

d) Organizing. d)Organizing d) All of the d) Both are d) Non managerial

above different things. activities.
Q1 Q2 Q3 Q4 Q5

The following is The process of Span of Control Organisatioanl .......... of the

not a principle of dividing the work means- structure should enterprise
organisation and then not be static influence the
grouping them means- organization
into units and structure
subunits for the
purpose
of administration
is known as;

a) Principle of a) a) The number of a) It should be a) Objectives

exception Departmentation subordinates that dynamic
a managers can
supervise directly
b) Principle of b) Organisation b) Time required b) Subject to b) Infrastructure
balance structure to control process change from time
to time

c) Principle of c) Formation of c) Power given to c) shall be c) Location of

complexity expert supervisors flexible. enterprise
Committee

d) Principle of co- d) Dividing in d ) None of the d) All of the d) Mission of

ordination Sections above above enterprise
Q6 Q7 Q8 Q9 Q 10

Plan that outlines The following is The organization No one on the Principle of
who reports to not a principle of chart will not organisation Delegation is
whom and who is organisation: show: should have more related with-
responsible for than one boss’ is
what is called as-
a statement of:

a) Organisational a) Principle of a) How the work a) Principle of a) Delegation of

Chart exception is divided specialization Power

b) Organisational b) Principle of b) Chain of b) Principle of b) Delegation of

Chart balance command authority Authority

c) Organisational c) Principle of c) The informal c) Principle of c) Delegation of

Structure complexity organization unity of Responsibility
command

d) Organisational d) Principle of co- d) The nature of d) Principle of d) Delegation of

Plan ordination the work span of control work.
performed by the
components
Q1 Q2 Q3 Q4 Q5

Span of In which of the Suggest the The process of The following is

management following suitable dividing the work also known as
means: organisation organisation and then Military
structure, each structure for a grouping them organisation:
specialist is big steel plant: into units and
supposed to give subunits for the
his functional purpose
advice to all other of administration
foremen and is known as:
workers:

a) A good a) Line a) Line a) a) Line

organization organisation organisation Departmentation organisation
should consist of
departments.
b) Authority of b) Functional b) Functional b) Organisation b) Functional
each person must organisation organisation structure organisation
be clearly defined

c) Each c) Line and staff c) Line and staff c) Committee c) Line and staff
subordinate organisation organisation organisation
should have one
superior
d) A manager can d) All of the d ) Flexible d) Sub unit. d) None of the
supervise a above organization. above
limited number
of executives
Q6 Q7 Q8 Q9 Q 10

Which of the The following is The organization No one on the The following is
following is the not a principle of chart will not organisation not a type of
oldest type of organisation: show: should have more organisation
organization? than one boss’ is structure:
a statement of:

a) Functional a) Principle of a) How the work a) Principle of a) Functional

organization exception is divided specialization organisation

b) Line b) Principle of b) Chain of b) Principle of b) Line

organization balance command authority organisation

c) Line and staff c) Principle of c) The informal c) Principle of c) Line and staff
organization (d complexity organization unity of organisation
command

d) Project d) Principle of co- d) The nature of d) Principle of d) Flexible

Organization. ordination the work span of control organisation
performed by the
components
Q6 Q7 Q8 Q9 Q 10

In a big super Suggest the type Which type of Suggest the type ……………….. is the
speciality of organization organization is of organization obligations of a
hospitals, the suitable for small suitable for large suitable for large subordinate for
following type of toy manufacturing Automobile the performance
organization is manufacturing concerns capable industry of any job
commonly used: company having of expansion in producing 1000 allotted by the
50 employees: Future: cars per week.: superior.

a) Line a) Line a) Line a) Line a Authority

organisation Organization Organization Organization

b) Functional b Functional b Functional b) Line & Staff b) Responsibility

organisation organisation organisation Organization

c) Line and staff c) Line and staff c) Line and staff c) Functional c)Both (a) & (b)
organisation organisation organisation Organization

d) None of the d) sole d) Board of d) Flexible type. d) None of the

above. entrepreneurship Directors. above
.
Q1 Q2 Q3 Q4 Q5

Management “Person's Mr. Ram is joined Suggest the skills “Ability to

needs; knowledge and a tractor required for line conceptualize the
proficiency in any manufacturing supervisor: environment, the
type of process or company as 1.Technical skill organization, and
technique” is the Production 2. Conceptual skill his own job, so
following type manager. Suggest 3. Human that he can set
of managerial the suitable skills relationship appropriate goals
skill: required to 4. Financial skill for his
perform his job organization, for
efficiently. himself and for
1.Technical skill his team.” This
2. Human relation statement
3. Financial focused on
management following
4.Conceptual skill managerial skill;

a) Conceptual & a) Technical Skill a) 1,2,3,4 a) 1,3 a) Technical Skill

Human Skills

b) Technical & b) Commercial b) 1,2 b) 1,2 b)Conceptual

Human Skills Skill Skill

c) Financial & c) Conceptual c) 1,2,4 c) 2,3 c)Commercial

Human Skills Skill Skill

d)Commercial & d) Human d ) 1,2,3 d) 1,4 d) Financial Skill

Human Skills Relation Skill
Q6 Q7 Q8 Q9 Q 10

...............is also Creation of Financial Man power “To produce goods

known as demand, customer management deals recruitment and and services of
operational satisfaction, market with: training is the right quality and
management. share, generation responsibility of: quantity at the
of profits, right time and right
manufacturing
cost” is the
objective of:

a) Middle level a) Financial a) Procurement a) Board of a) Personnel

management management and utilization of Directors management
funds

b) Production b) Marketing b) Financial b) Personnel b) Information

management management planning and management management
forecasting

c)Personnel c) Personnel c) Optimum funds c) Government c) Production

management management utilization management

d) Information d) Advertisement d) All of the d) HR manager d) Top level

management management. above management

Q1
The process of any
management activity starts
from or the foremost step in
management is,
a) Directing
b) Controlling
c) Planning
d) staffing
Q1
Which of the following is the
functions of the supervisor?
a) Creating organisational
objectives and policies
b) Creating strategic plans
c) Identifying departmental
objectives and evolving
tactical plans
d) To guide and instruct
workers for day to day
activity.
UNIT 2
Q2
How is the nature of planning?
a) It is past oriented
b) It is future oriented
c) It is future oriented and do
not consider the past.
d) It is future oriented but
take the clues from the past
also.
Q2
Planning is a ...............
a) One time process
b) Continuous process
c) Mental and continuous
process
d) Physical and one time
process
Q3
Supervisors are supposed to be
involved in,
a) Long term / strategic
planning
b) Short term / operational
planning
c) Medium term / tactical
planning
d) None of the above
Q3
Supervisor is involved at shop
floor level in,
a) completing daily production
targets
b) Completing sales targets
c) completing dispatches
d) None of the above
 Q1 Q2 Q3

Hierarchy of planning is Operational plans are Who has a key role in

performance at shop floor

b) Long term plans, action e) Soft side of the planning a) Top managers
plans, operational plans

f) Action plans, operational b) Hard side of the planning b) Departmental heads

plans, long term plans

g) Operational plans, long c) None of above c) Supervisors

term plans, action plans

h) None of the above d) Both. d) Vendors

Q1 Q2 Q3

Following department is not For material planning following Supervisors face every day
included in shop floor system is not used some contingencies and should
do appropriate

a) Purchase a)MRPI a) Situational planning

b) Sales b) MRPII b) Tactical planning

c) Quality control c) ERP c) Strategic planning

d) Production d) Tally d) None of the above

 Q1
Characteristics of budget are
a)It is mainly a forecasting and
controlling device.
b)It is prepared in advance
c)It is in connection with a
definite future period.
d)All are true
Q1
Which of the following
Material budgeting does not
ensures
a)High risk of inventory
planning
b)Highest purchase lead time
c)Low transportation cost
d)Better vendor relations
Q2
Which of the Following
statement is wrong?
a) Budget is made only for
materials
b) Budget is made for each
purpose of business
c) All functional budgets
become part of the master
budget
d) Budgeting is future oriented
Q2
Following is not the part of
material budgeting
e) Direct material budget
b) Store keeping budget
c) Material consumption
budget
d) Material purchase budget
Q3
Which of the following
statement is correct?
a) Budgetary Control is a
method of managing costs
through preparation of
budgets.
b) Budgetary control includes
Establishment of budgets for
each purpose of the business.
c) All are correct
d) Budgetary control enables
the management to perform
business in the most
professional manner
Q3
Following is not included in
information in HR budget
a) Forecasting on number of
employees
b) Recruitment budget
c) Employee travel budget
d) Overtime
 Q1 Q2 Q3

Organizations are association Organization means or Who is /are involved in

of connotes manpower planning

a)machines a)Structure a) supervisor & section head

b)men b) Structure & process b) Supervisor and

departmental head

c)Men with common goal c) Process c) Super visor and production

head

d)None of the above d) None of the above d) Supervisor, section head,

departmental head,
production head, HR

Q1 Q2 Q3

What are the tasks of the Supervisors have no role in the Following is not the
supervisor following component of the shop floor

a) Assigning jobs to worker a) Selection of plant & a) Machinery

machinery

b) Maintain discipline at shop b) Machine planning b) Stores

floor

c) Communicate between c) Material planning c) Smoking zone

management and workers

d) All the above d) selection of PPE d) Quality section

 Q1 Q2 Q3

Components of the skill are People skills refer to Competency mapping includes

a) Knowledge a) Creating good relationships a) competency map

and ability to handle people.

b) Expertise & physical fitness b) Writing nicely b) competency profiling

c) Attitude c) Operating a computer c) Both of the above

d) All the above d) None of the above d) None of the above

Q1 Q2 Q3

Following is not a monitory Motivation is required for In need hierarchy following

factor of motivation need is at the second place

a) Salary and wages a) Higher efficiency a) Safety & security

b) Appreciation b) Reduced absenteeism b) Social needs

c) Incentives and perks c) Improved morale c) Physiological needs

d) Facilities d) All the above d) Ego needs

 Q1 Q2 Q3

Group relationships are Following is not an Group is any number of people

interpersonal skill who does not manifest
following

a) One to many (intra group) a) Communication skills a) Have a common purpose or

objective.

b) Many to many (inter group) b) Computer operating b) Interact with each other to
accomplish their objectives.

c) Both of the above c) Listening skills c) Are not aware of one

another.

d) None of the above d) Empathy d) Perceives them to be part of

the group.

Q1 Q2 Q3

People come together as a Following is not the Select the wrong attribute for
work group to, characteristic of team group behaviour
functioning

a) Solve problems a) Autonomy a) Friendly

b) Attain goals b) Cohesion b) Recognize and respect

individual difference

c) Facilitate coordination c) Confrontation c) Non cooperative

d) All the above d) Collaboration d) Include others in decision

making process
 UNIT 3
Q1 Q2 Q3

What are the benefits to Directions by supervisors Instructions by supervisor

supervisor of understanding cannot avoid following should be___
team. problems 1. Clear
2. Simple
3. On time
4. Specific

a) To take perfect decision a) Wastages of time a) 1,2 correct, 3,4 wrong

b) Promotion b) Rework b) 1 2 wrong, 3 4 correct

c) Status c) Machine capacity c) All correct

d) Increments d) Repetitive mistakes d) All wrong

Q1 Q2 Q3

What is chronology of steps in In giving directions when Correct OR Wrong

control process supervisor says “goal of 1. Direction should not be face
1. Setting performance workers and organization are to face.
2. Comparing actual same”. Then such directions 2. there should be unity of
performance are called___ command in directions
3. Taking corrective
actions
4. Measurement of
actual performance

a) 1-4-2-3 a) Unity of command a) Only 1 correct

b) 1-2-4-3 b) Harmony of objective b) Only 2 correct

 c) 1-3-2-4 c) Direct supervision c) Both are correct

d) 2-1-4-3 d) Follow through d) Both are wrong

Q1 Q2 Q3
Communication with all When instructions are in Instructions by supervisor
department is ____ written form___ should be___
1. Subjects are importance 1. Clear
2. Details are not involved 2. Simple
3. No geographical distance 3. On time
with subordinates 4. Specific

a) Open loop a) 1 and 2 correct a) 1,2 correct, 3,4 wrong

b) Closed loop b) 2 and 3 incorrect b) 1 2 wrong, 3 4 correct

c) Oral c) 1 and 3 correct c) All correct

d) Non verbal d) 1 and 3 incorrect d) All wrong

Ans: <a > Ans: <a> Ans: <c>

 Q1 Q2 Q3

What are the types of audits Out of following which is not Too many controls ___workers
the qualitative standards

a) Internal a) Relations a) motivate

b) External b) Goodwill b) assist

c) Management c) Motivation c) irritate

d)All d) Time d) benefit

Q1 Q2 Q3

How decision can be Why counselling by supervisor To avoid confusion taken by

elaborated is needed higher management, decision
must be_____

a) By written document a) Loss of confidence a) Elaborated

b) By conducting meeting b) Dull working conditions b) Canceled

c) By counselling c) Need support c) Forced

d) All d) All d) Reversed

 Q1 Q2 Q3

How decision can be What are not ways to lay What are the benefits to
elaborated disciplinary standards supervisor of understanding
team.

a) By written document a) Disciplinary actions a) To take perfect

decision

b) By conducting meeting b) Training for discipline b) Promotion

c) By counselling c) Policy decisions in c) Status

discipline

d) All d) Forgiving for few d) Increments

times

Q1 Q2 Q3

Why understanding team is What is chronology of steps in Critical point control method is
needed? control process concerned with___
5. Setting performance
6. Comparing actual
performance
7. Taking corrective
actions
8. Measurement of
actual performance

a) To assign team work a) 1-4-2-3 a) Taking corrective actions

b)To control activities of team b) 1-2-4-3 b) Measurement of actual

performance
c)To satisfy needs of team c) 1-3-2-4 c) Analysing deviations

d)All d) 2-1-4-3 d) Non of the above

 Q1 Q2 Q3

Steps in controlling process are Following is not the 1. Controlling should never be
____ quantitative control technic flexible
2. objectives of control should
be clear

a) Setting performance a) Ratio analysis a) only 1 correct

standards

b) Measurement of actual b) Breakeven analysis b) only 2 correct

performance

c) Comparing actual c) Observations c) both correct

performance with
standards
d) All the above d) Audits d) both wrong

1. What is meant by understanding team?

a) Specialty of team

b) Number of team members

c) Requirements of team

d) All

2. Why understanding team is needed?

a) To assign team work

b) To control activities of team

c) To satisfy needs of team

d) All

3. What are the benefits to supervisor of understanding team.

a) To take perfect decision

b) Promotion

c) Status

d) Increments

4. Due to link with maintenance department, supervisor___

a) Can given intimation of breakdown

b) Can avoid production stoppages

c) Both are correct

d) Both are incorrect

5. Due to link of supervisors with stores and inventory

1. Material can be arrived in time

2. Accumulation of material is avoided

a) 1 is correct

b) Both correct

c) 2 is correct

d) Both wrong

6. Due to link of supervisor with quality control____

1. Errors can be understood

2. Errors can be rectified

a) 1 is correct

b) Both correct

c) 2 is correct

d) Both wrong

7. Communication with all department is ____

a) Open loop

b) Closed loop

c) Oral

d) Non verbal

8. Why directions by supervisor are necessary?

a) To avoid mistakes

b) Peoples get directions

c) Time is saved

d) All

9. Directions by supervisors cannot avoid following problems

a) Wastages of time

b) Rework

c) Machine capacity

d) Repetitive mistakes

10. Deviation in work is possible when there are no_____

a) Directions

b) Instructions
c) Control

d) All

11. Following are the features of complete instructions

a) Instructions at proper time

b) By proper person

c) Simple and clear

d) All

12. Instructions by supervisor should be___

1. Clear

2. Simple

3. On time

4. Specific

a) 1,2 correct, 3,4 wrong

b) 1 2 wrong, 3 4 correct

c) All correct

d) All wrong

13. Good supervisor is not the following

a) Counsellor

b) Advisor

c) Mentor

d) Teacher
14. Why counselling by supervisor is needed

a) Loss of confidence

b) Dull working conditions

c) Need support

d) All

15. Following is not quality of supervisor as counsellor

a) Emotional

b) Stable

c) Motivator

d) Listener

16. To give future predictions

1. Understanding present is not important

2. Logical thinking is needed.

a) Only 1 correct

b) Only 2 correct

c) Both correct

d) Both wrong

17. Future losses can be minimized by____

a) Future predictions

b) Planning

c) organizing

d) Staffing
18. To avoid confusion taken by higher management, decision must be_____

a) Elaborated

b) Canceled

c) Forced

d) Reversed

19. How decision can be elaborated

a) By written document

b) By conducting meeting

c) By counselling

d) All

20. What are not ways to lay disciplinary standards

a) Disciplinary actions

b) Training for discipline

c) Policy decisions in discipline

d) Forgiving for few times

21. Steps in controlling process are ____

a) Setting performance standards

b) Measurement of actual performance

c) Comparing actual performance with standards

d) All the above

22. What is chronology of steps in control process

1. Setting performance
2. Comparing actual performance

3. Taking corrective actions

4. Measurement of actual performance

a) 1-4-2-3

b) 1-2-4-3cou

c) 1-3-2-4

d) 2-1-4-3

23. Out of following which is not the quantitative standards

a) Cost

b) Time

c) Relations

d) Amount

24. Out of following which is not the qualitative standards

a) Relations

b) Goodwill

c) Motivation

d) Time

25. Which is the method of measuring actual performance

a) Sample checking

b) Counting

c) Personal observation

d) All the above

26. Critical point control method is concerned with___

a) Taking corrective actions

b) Measurement of actual performance

c) Analysing deviations

d) Non of the above

27. After identifying the deviations___

a) Causes are analysed

b) Actions are taken on workers

c) Measurements are taken

d) Performance standards are calculated

28. If machinery is obsolete then what is the correct action

a) Do technological upgradation of machinery

b) Replace it

c) Sell it

d) Destroy it

29. If the cause of deviation is defective process, then the correct action is

a) Replace the process by new work

b) Postpone the work

c) Change the specification standards

d) None of the above

30. If material used is defective then how to correct it

a) Change the material

b) Cancel the process

c) Take action on the supplier

d) Change the quality standards of the material

31. If machinery used is defective then how to take corrective action on it?

a) Repair the existing machine

b) Sell out the machinery

c) Upgrade the machinery

d) None of the above

32. If physical condition of work is defective then how to take the correct actions

a) Improvement in physical conditions

b) Change the operator

c) Take action on the architecture

d) None of the above

33. For controlling overall organizational performance following technics are used

a) Observations

b) Performance evaluation

c) Spot inspections

d) All

34. Following is not the quantitative control technic

a) Ratio analysis

b) Breakeven analysis

c) Observations
d) Audits

35. What are the types of audits

a) Internal

b) External

c) Management

d) All

36. For effective controlling by supervisors’ essential parameters are

a) Timely and forward looking

b) Flexible

c) Comprehensive

d) All

37. 1. Controlling should never be flexible

2. objectives of control should be clear

a) only 1 correct

b) only 2 correct

c) both correct

d) both wrong

38. The benefits obtained from the control system should be___ then the cost involved in

implementing it

1) more

2) less

3) equal
4) none of the above

39. Correct OR Wrong

1. Control system should be periodically reviewed

2. control system should be flexible

a. only 1 correct

b. only 2 correct

c. both correct

d. both wrong

40. Why workers do resistance to managerial control

1) too many controls

2) incomplete measurements

3) unreasonable standards

4) all of the above

41. Too many controls ___workers

1) motivate

2) assist

3) irritate

4) benefit

42. Employees always dislike control because

1) they don’t want controls

2) they want to control management

3) controls are too many, incomplete in nature, unreasonable, discloses unpleasant

facts

4) none of the above

43. Which is not the control technic

1) past oriented and future oriented

2) market control

3) production control

4) clan control

44. Inspections of job is___

1) past control

2) future control

3) clan control

4) new control

45. Funds flow analysis is

1) past control

2) future control

3) clan control old control

46. Prices of products are due to which control?

a. past control

b. future control

c. market control

d. clan control
47. ____ is established by generating trust, tradition and shared belief

1) past control

2) future control

3) market control

4) clan control

48. Controls due to government rules are___

1) past

2) future

3) market

4) bureaucratic

49. Financial and accounting based controls are ____

1) future

2) old

3) market

4) clan

50. ___ provide that information which is not available with old techniques

1) Old

2) New

3) Clan

4) Market

51. Which are needs of directions by supervisors?

1) Harmony of objective
2) Direct supervision

3) Unity of command

4) All

52. In giving directions when supervisor says “goal of workers and organization are same”.
Then

such directions are called___

1) Unity of command

2) Harmony of objective

3) Direct supervision

4) Follow through

53. Correct OR Wrong

1. Direction should not be face to face.

2. there should be unity of command in directions

1) Only 1 correct

2) Only 2 correct

3) Both are correct

4) Both are wrong

54. Supervisors gives directions, check this performance and help the workers. This is called

1) Unity of command

2) Follow through

3) Harmony of objectives

4) Efficient communications
55. Face to face suggestions are___

1) More effective

2) Less effective

3) Not necessary

4) Avoided

56. Correct OR Wrong.

1. Order should be clear and complete.

2. order should be non-compatible

1) Only 1 correct

2) Only 2 correct

3) Both correct

4) Both wrong

57. When instructions are in written form___

1) Subjects are importance

2) Details are not involved

3) No geographical distance with subordinates

a) 1 and 2 correct

b) 2 and 3 incorrect

c) 1 and 3 correct

d) 1 and 3 incorrect

58. Match the pairs:

1. Harmony of objectives A) do what I say otherwise

2. Force B) do what I say because I am good to you

3. Paternalism C) you do as I say

4. Bargain D) if we perform together, each will Benefited.

1) 1-D, 2-A, 3-B, 4-C

2) 1-D, 2-A, 3-C, 4-B

3) 1-A, 2-D, 3-B, 4-C

4) 1-B, 2-C, 3-D, 4-A

59. “Do what I say or otherwise” is ____ instruction.

1) Force

2) Paternalism

3) Bargain

4) Harmony

60. “Do what I say because I am good to you” is ____ instruction.

1) Force

2) Paternalism

3) Bargain

4) Harmony

61. “You do as I say “is _____ instruction.

1) Force

2) Paternalism

3) Bargain

4) Harmony

62. “If we perform together each will achieve his goal” is ____ instructions.
1) Force

2) Paternalism

3) Bargain

4) Harmony

63. Good instruction is_____

1) Reasonable

2) Enforceable

3) Clear

4) All

64. Good instruction is____

1) Understandable

2) Complete

3) Appropriate tone

4) All

65. Good instruction is not ___

1) Reasonable

2) Oral

3) Complete

4) Clearly defined

66. Correct OR Wrong.

1. Directions starts from top and goes to bottom

2. Direction is not continuing process

1) Only 1 correct

2) Only 2 correct

3) Both correct

4) Both wrong
 UNIT 4
Q1 Q2 Q3 Q4 Q5

1-Industrial safety 2-The following 3. Which device 04) First aid is… 05) Which of the
management if is(are) physical is used to push following
that branch of hazard agent(s) material into the precautions is/are
management cutting area . necessary in
which is electrical work ?
concerned with
______ hazards
from the
industries.
a) Reducing a) Falls a) Push Button a) Temporary and a) The
immediate care equipment’s
given to the should be
victim earthed properly

b)Controlling b) Inhalation b) Push Stick b) Permanent b) Cable should

care given to be completely
victim insulated

c)Eliminating c) Electricity c) Push Bar c) Both a and b c) Cable should

have any joints

d) All of the d) All of the d) None of Above d) Neither a nor b d) Both a and b
above above

Q6 Q7 Q8 Q9 Q 10

6) SMS Means ---- 7) Long form of 8) If you wanted 9) Safety 10) Which of the
PPE to convey the promotes following is not
most severe type concerned with
of hazard, which general safety
word would you norms
use?
a) Safety a) Personal a) Warning a) Sales a) Perform Job
management Productive Safely
society Equipment
b) Safety b) Production b) Notice b) Productivity b) Follow rules
Management Planning and regulation
System Engineering

c) Safety Moving c) . Personal c) Danger c) Research c) Incident not

System Protective reported to
Equipment supervisor

d) None of above d) None of above d) Caution d) Profit d) Eliminate fire

hazards.

Q1 Q2 Q3 Q4 Q5

Safety Four E’s of Which Electrical Repair work

Programmes is a Safety…. equipment is insulation should should be done
continuous used for be tested after switching
process to achieve protection of the
adequate lungs?

a)Profit a)Engineering, a) Hard Hats a) Frequency a) Power on

Education,
Enlistment,
Enforcement.

b)Sales b) Engineering, b) Shields b) Monthly b) Power off

Education,
Enlistment,
Environment.
c)Safety c) Environment, c)Gas Masks c) Periodically c) Shut down
Education,
Enlistment,
Enforcement.
d)Loss d) Engineering, d)Apron d) Daily d) All of the
Economic ,Enlist above
ment,
Enforcement.
Q6 Q7 Q8 Q9 Q 10

You should wear The most Which One way to learn Safe and proper
eye, head and face dangerous equipment is to operate your equipment
protection if you are place to use used for equipment operation
working with which electrical protection of properly and generally includes
of the following equipment’s is eyes? safely is to read.
tools

a)portable abrasive a)Near a a)Face mask a)safety a)Inspection and

wheel tools ladder datasheet maintenance

b)Electric tools b)Outdoors b)Goggles b)Manufacturer’s b)Warming it up

instructions

c)Pneumatic tools c)Near water c)Gas mask c)OSHA’s general c)Knowing how to
duty clause contact
emergency

d)Liquid fuel tools d)Near other d)Asbestos d)none of above d)All of above
electric clothing
equipment’s

Q1 Q2 Q3 Q4 Q5

SOP means Safe operating Who is SOP is a ----- Who ensure to

procedure is responsible to document follow safe
revised . take care of procedure?
health and safety
of worker?

a) Safe operating a) No a) Worker a) Oral a) Employers

procedure

b) Standard B) Yes b) Safety b) Written b) Workers

operating Process committee

c) Safe operation c) Can’t say c) Manager c) None of above c) Managers

procedure
d) Standard d) None of these d) All of above d) Visual d) All of the
operation policy above

Q1 Q2 Q3 Q4 Q5

Issue means In permit to work Confined space Inspection is an In work permit

system a includes example of system , who is
document is responsible for
keeping area and
staff safe?
a) Pre job check a) Oral a) Storage bins a) Hot work a) Issuer,
permit Executer, Field
operator

b) Post job check B) Written b) Silos b) Cold work b) Manager,

permit Engineer, Worker

c) During Job c) Visual c) Tanks c) Electrical c) Supervisor,

check permit Officer, Engineer

d) None of Above d) None of these d) Grounds d) Ground d) None of the

disturbance above
permit
Q1 Q2 Q3 Q4 Q5
____ is a sudden General causes of Which of the Taking shortcuts Why should near
and unfortunate accidents are as following may be and lack of misses be
happening which follows the cause of adequate reported?
causes damage or accident? knowledge are
loss of property , causes of
material or human accidents
because of
______
a) Accident a) Accidents due a) a) Workers a) To educate
to dangerous Overconfidence employees
machines of the employee

b) Activity b) Unsafe b) Proper training b) Management b) To test the

physical first aider
conditions

c) Process c) Moving objects c) Sound c) Faculty layout c) To ensure

knowledge complete
recovery

d) Movement d) All of the d) None of the d) Natural d) To stop a more

above above disaster serious event
occurring

Q6 Q7 Q8 Q9 Q 10
An accident is I can help prevent In case of Accidents are If i have an
accidents by accident, the accident or injury
victim should I should
immediately be
a) An unsafe act a) Using my own a) Asked to take a) preventable a) Fix what I
equipment’s rest broke
b) An unsafe b) Doing only b) Enquires about b) Costly b) Tell my
condition what I am the accident supervisor
trained to do
c) Unplanned , c) Riding in car c) Attended to c) Part of life c) Keep working
something that pools and not worry
happens by about it
chance
D )None of the d) Helping others d) Left to himself d) Both a and b d) Report it
above with their jobs without within a week
treatment
Q1 Q2 Q3 Q4 Q5

The I can prevent Fire Which of the The acronym for

responsibility of electrical fire by extinguishers following putting out a fire
fire prevention have a short use colours allows using a fire
belongs to period of about you to identify a extinguisher is
foam fire PASS. What does
extinguisher? PASS stand for:

a) Manager a) Non turning on a) 8-15 sec a) Blue a) Pull, Aim,

lights Squeeze, Spread

b) Supervisor b) Never plugging b) 1-2 min b) Red b) Pull, Accuracy,

anything into a Squeeze, Spread
outlet

C) Everyone c) Both a and b c) 2-3 hours c) Yellow c) Pin, Aim,

above Squeeze, Sweep

d) Fire d) Not d)4-5 days d) Cream d) Pull, Aim,

department overloading Squeeze, Sweep
electrical circuit
Q6 Q7 Q8 Q9 Q 10

Which of the In the event of a What type of What class of fire Who has the
following types fire, everyone is permit is needed was a authority to pull
of materials is responsible for: in order to carry Combustible the fire alarm
responsible for out work that Metal.? after discovering
fuelling a Class A could potentially a fire on the
fire? result in a fire worksite?
breaking out on
the work site?
(a) Oils that you (a) Informing the (a)A fire permit (a)Class A fire (a) Only the
typically cook supervisor of manager can
with what is activate the fire
happening. alarm
(b) Flammable (b) Pulling the (b) A hot (b)Class D fire (b) Anyone who
liquids fire alarm if permit has seen a fire
they see a fire. can activate the
fire alarm.
(c) Electrical (c) Making sure (c) A work (c) Class F fire (c) Only the
Equipment everyone gets to permit health and safety
the fire assembly rep can activate
point safely the fire alarm
(d) Wood, (d) None of the (d) No permit is (d)Class B fire (d) Only the
plastic, paper, above needed owner can
and other kinds activate the fire
of solid alarm.
materials
Ans: < d> Ans: < b > Ans: < b > Ans: <b > Ans: < b >
 UNIT 5
Q1 Q2 Q3 Q4 Q5

Industrial Industrial Factories act Which industrial It is an Act to

legislation legislation came into force act safeguards provide for the
necessary for safeguard the from interests of compensation for
----------against
workers injury by accident
exploitation
regarding their
health, safety and
welfare?

a) Social welfare a) Top a) 1948 a) Workmen’s a) Indian factories

of worker management compensation act
act.

b) Economic b) Workers b) 1950 b) Minimum b) Minimum

benefits of wages ac wages act
workers
c) Improve c) Middle c) 1972 c) Indian c) Workmen’s
efficiency of Management factories act. compensation
industry act

d) All above d) All above d) 1976 d) Industrial d) Industrial

dispute act dispute act

Q1 Q2 Q3 Q4 Q5

Indian factory act As per Indian As per Indian -- is not statuary arrangements of
come in to force factory act, The Factory act, welfare facility drinking water is
on ---------- person who has Employer has to under Factory act mentioned
control over the provide canteen under------
affairs of factory facility, if there section of Factory
is known as ------- are ---- number of act
employees.

a) 1st May 1960 a) Employee a) 50 a) Canteen a) 15

b) 1st April 1949 b) worker b) 100 b) Medical b) 11

c) 15th August c) occupier c) 200 c) Transport c) 10

1947
d) 26th January d) None of the d) 250 d) None of the d) 18
1950 above above

Q6 Q7 Q8 Q9 Q 10

The occupier of a As per the As per section 16 An adult worker Section 2 (m) of
factory is Factories of the Factory is allowed to the Factory Act
required to send Act,1948 any Act, 1948 the work for -------- 1948 Says about
written notice to engine, motor or minimum space hours in a week. --
the Chief other appliance to be allocated to
Inspector of which generates each worker
Factories at least or otherwise employed in the
--------- days provides power is factory is
before he begins termed as ---------------
to occupy the --------------
premises as
factory.
a) 7 a) Prime Mover a) 12.2 cu.met a) 35 a) Factory

b) 15 b) Machinery b) 13.2 cu.met b) 48 b) Manufacturing

Process
c) 10 c) Equipment c) 4.2 cu.met c) 40 c) Workers

d) 30 d) All of the d) 15.2 cu.met d) 45 d) All of the

Above Above

Q 11 Q 12 Q 13 Q1 4 Q 15

The maximum --------- is the ------- authority -------- means a ------- means a
daily hours of chairman of Site enforces the person who has person who has
work in a day Appraisal Factory Act 1948 completed his completed his
with normal wage Committees fourteenth year eighteenth year
allowed in of age but has not of age
factories is completed his
----------- eighteenth year

a) 8 a) The Chief a) The Heavy a) adult a) Minor

Inspector of the Industries
State Department of
Central
Government
b) 9 b )The Inspector b) Human b) adolescent b) adolescent
of The District Resources
Department

c) 10 c) Occupier c) The Labour c) workmen c) Adult

Department of
the State
Government
d) 11 d) None of the d) All of the d) None of the d) None of the
above Above above above

Q1 Q2 Q3 Q4 Q5

Section 27 under --- year did the -------- is a ------- machinery ________ means
the Industrial Industrial Dispute machinery for the has been an interim or a
dispute act is act come into settlement of mentioned in the final
about ........ operation. Industrial Industrial Dispute determination of
Disputes in India act accountable any industrial
for the speedy dispute or of any
and amicable question relating
settlement of there by any
industrial labour court.
disputes
a) Manufacturing a) 1960 a) National a) Adjudication a) Banking
process Commission on Company
Labour
b) Penalty for b) 1947 b) Wage Board b) Conciliation b) Conciliation
instigation/ Proceeding
Provocation
c) occupier c) 2019 c) Industrial c) Arbitration c) Closure
Tribunal
d) None of the d) 1965 d) Standing d) Appropriate d) Award
above Labour government
Committee
Q6 Q7 Q8 Q9 Q 10

a) Industrial a) The ------- a) ‘Award’ under a) How many a) -------------

Dispute means, authorities are Industrial members does a includes any
Dispute between set up for settling Disputes Act, conciliation board court constituted
----- the industrial 1947 is------- consist of as per under any law
Dispute. the appropriate relating to
government? investigation and
settlement of
industrial
disputes in force
in any State
a) Employer and a) labor court a) interim a) Chairman and a) Labour court
workmen determination of 2 or 4 other
industrial dispute members

b) workmen and b) Industrial b) final b) Chairman and b) District court

workmen Tribunal determination of 1 more member
industrial dispute
c) Employer and c) Conciliation c) arbitration c) Chairman and 5 c) Supreme court
Employer Board award under or 6 other
Section 10A members
d) All of the d) All of the d) Both A & B d) Chairman and d) None of the
Above Above 10 other above
members

Q 11 Q 12 Q 13 Q1 4 Q 15

No person Section ____ of ------- is the time Where do the How much
employed in a industrial dispute period in which labour court, compensation
public utility act covers the all the awards of tribunal and does the
service shall go compensation the arbitration national tribunals workman deserve
on strike in provided to are to be submit their at the time of
breach of workers who are published from awards of the retrenchment?
contract within in continuous the date of its dispute?
____ of giving service for not receipt by the
such a notice. less than one appropriate
year. government
a) 2 weeks a) 25 a) 15 days a) Appropriate a) Equivalent to
government 15 days average
pay
 b) 6 weeks b) 25A b) 7 days b) Central b) 6 months
government

c) 1 week c) 25-FFF c) 180 days c) Employer c) Equivalent to

30 days average
pay
d) 4 weeks d) 26 d) 30 days d) Conciliation d) None of the
above

Q1 Q2 Q3 Q4 Q5

if death results if workmen Loss If workmen have A workmen have Most common
from the injury, of both hands or permanent total Loss of both eyes, and usual form of
the amount of amputation at disablement, then He/ She will direct
compensation to higher sites then he /she will get get compensation compensation
the employee he /she will get compensation ------ Percentage paid in
equal to compensation amount ----- of loss of earning organizations is
----- percentage percentage of capacity -----
of loss of earning monthly wages.
capacity

a) 40% monthly a) 25 a) 50 a) 30 a) base pay and

wages multiplied benefits
by the relevant
factor

b) 150% monthly b) 100 b) 25 b) 50 b) variable pay

wages multiplied and benefit
by the relevant
factor
c) 100% monthly c) 50 c) 100 c) 40 c) base and
wages multiplied variable pay
by the relevant
factor
d) None of the d) None of the d) None of the d) 100 d) All of the
above above above above
Q6 Q7 Q8 Q9 Q 10

Characteristic of a Major factors Under this Act, Under While working at

good influencing employer shall Workmen’s the construction
compensation compensation of not be liable to Compensation of a multi-
system is ------- worker are ----- pay Act, 1923 storeyed building
compensation in of a company, a
respect of any worker employed
injury not by a ‘contractor’,
resulting in death supplied by a
or permanent ‘sirdar’, faced an
total disablement accident and
caused by an became
accident temporarily
disabled. For
paying
compensation to
the worker, who
shall be held
responsible as
per law?
the above
a) Higher the a) skill a) Under the a) Individual a) The contractor
qualification of influence of drink manager who employed
worker, higher is or drug subordinate to an the worker
compensation employer cannot
act as managing
agent.

b) Higher the b) effort b) Due to the b) Managing b) The sirdar who

efficiency of wilful agent includes an supplied the
worker, higher is disobedience of individual worker
compensation the workman to manager
an order subordinate to an
expressly given or employer.
to a rule
expressly framed
for the purpose
of securing the
safety of
workmen

c) Higher the rank c) working c) Due to the c) Only employer c) Both (A) and
of worker, higher condition wilful removal or can act as (B)
is compensation disregard by the managing agent.
workman of any
 safety guard or
other device he
knew to have
been provided for
the purpose of
securing the
safety of
workman

d) All of the d) All of the d) All the above d) The d) None of above
above above appropriate
government shall
appoint
managing agent.

Q1 Q2 Q3 Q4 Q5

The maximum Minimum rates of Basic ---------- is the In graduated time

daily hours of wages may be compensations total cash and rates system, if
work in a day fixed by ----- given to non-cash basic salary is
with normal wage employees as payments that Rs.2000 and
allowed in salaries or wages you give to an dearness
factories is are called ------- employee in allowance is
----------- exchange for the 150% then total
work they do for remuneration will
your business. be Rs. -----

a) 8 a) Hour a) Basic pay a) Salary a) 3000

b) 9 b) Day b) wages b) Compensation b) 5000

c) 10 c) Month c) salary c) Payment c) 2000

d) 11 d) All of the d) variable pay d) All of the d) 2150

above above
Q6 Q7 Q8 Q9 Q 10

----- is the -------- deductions -------- of the ------- means all According to the
maximum wage is not authorized wages payable is remuneration definition of
period for the payment of the maximum expressed in "Week" under
payment of wages act limit of fine to be terms of money the Minimum
wages imposed on an wage Act, it is a
employee period of 7 days
beginning at
midnight
on______
a) 15 days a) Deduction for a) 5% a) Salary a) Sunday
Fines

b) 21 days b) Deduction for b) 1% b) wages b) Monday

payment of
Income tax

c) 1 day c) Deduction for c) 3% c) Mobadla c) Friday

Payment of
insurance
d) 1 month d) Deduction for d) 10% d) All of the d) Saturday
payment of above
uniform and
property

Q 11 Q 12 Q 13 Q1 4 Q 15

Leave with wages Under Minimum Statutory Under the Which of the
is allowed for Wages Act an Minimum wage is Minimum Wages following is not a
employees if they Adult means a fixed under Act, 1948 the method for fixing
work for Person who has appropriate Minimum Wages
_____days in a completed age of government shall under the
month -------- years fix the minimum Minimum Wages
rates of wages Act, 1948?
payable to the
employees
employed in an
employment
specified in

a) 28 a) 18 a) Payment of a) Schedule I part a) Notification

Wages Act, 1936 I Method
b) 20 b) 15 b) Equal b) Schedule I part b) Committee
Remuneration II Method
Act, 1976

c) 30 c) 16 c) Workmen’s c) Schedule I, c) Bargaining

Compensation Part I, II and the Method
Act, 1923 employments
and added under
section 27

d) 31 d) 19 d) Minimum d) Schedule I and d) None of the

Wages Act, 1948 II above