UNDERSTANDING HOSPITALITY

FACILITIES PLANNING AND

ERGONOMICS
 Contents
1 FACILITIES PLANNING 4 SYSTEM ANALYSIS

2 FACILITIES LOCATION
5 HUMAN FACTORS AND
ERGONOMICS

3 FACILITY DESIGN
 Facilities Planning
is the systematic process that wise businesses
employ to ensure they have the facilities and
resources they need to accomplish both
immediate and long-term objectives.
 Facilities Location
refers to the placement of the different facility
elements relative to the needs of employees,
guests, suppliers, and other stakeholders,
together with other facilities.
 Facility Design
is a specification for the creation of facility
systems, layout, and handling systems should
be place.
 Facility System
Layout includes structural,
atmospheric, and other
Handling System
refers to a plan showing
systems utilized for the consists of the elements
the organization and normal operations of each
relationship of the parts required for facility
facility. It may include those
in a specific facility. involved in the physical interactions. These would
Details for layout would makeup of the facility such as include the front-if-
interior and exterior, lighting, house and back-of-the-
usually include elements sanitation and safety, gas, house employees who are
of the facilitiesb and heat, ventilation and air-
needed to properly
handling systems. conditioning, and water needs.
deliver the services of
the facility.
 System Analysis
refers to the discipline devoted to the
structures and roles of the work systems that
simplify processes such as work environments
and facilities.
 Human Factors and Ergonomics
(HFE)
refers to the relationship between people, technology,
and the factors that affects this relationship. In the
tourism and hospitality industry, this is usually
observed in workplace scenarios to achieve maximum
comfor and productivity for employees and guests,
including the different stakeholders they interact with.
 Hostitality and
tourism Facilities

By Connor Hamilton
 Hotel
Refers to a full-service accommodation
with reception and guest rooms
generally offering private facilities with
onsite restaurant and room and bar
services.
 Resort
refers to a full-service accomodation
located in a more natural, relaxed
environment with reception and guests
rooms generally offering private
facilities onsite restaurant and room
and bar services.
Tourism Enterprises
refer to facilities, servises, and attractions
involved in tourism, such as, but not limited
to, travel and tour services; tour and
transport services, whether by land, sea, or
air transportation; tour guiding and
adventure sports such as mountaineering,
splunking, scuba diving, and other sports
activities of significant tourism potential.
 Restaurant
refers to any establishments and/or
meals to the public.
Deparment Store
refers to a store that sells or carries
several lines of merchandise that are
organized into separate sections to
promote services, accountaing, and
control.
 Shop
refers to a small retail establishment
offering a line of goods and services
 Sports and
Recreational club/center

refers to anyestablishment offeing

sports and recreational facilities to
tourists and general public.
 Museum
refers to an institutional establishment
where a collection of valued objects and
artifacts on history and culture, arts,
and sciences are displayed on exhibition
for the general public.
Training Center
refers to any establishment that has
offers one or more training programs
for touriam manpower development and
is equipped with training facilities, and
institutional staff.
 Activity

TO DO
GROUP YOURSELF INTO 5 MEMBERS
 Chapter 1
Introduction
1 EXECUTIVE SUMMARY 4 VISION AND MISSION
STATEMENT

2 BRIEF DESCRIPTION OF
5 BUSINESS LOCATION
THE PROJECT

3 BUSINESS NAME AND 6 VICINITY OF THE MAP

LOGO
 Executive Sum Vision and Mission
is a brief int
mary Statement
roduction th
summarizes at The mission statement describes
your busines what the business is now doing,
s
idea. whereas the vision statement
describes what the business hopes
to accomplish in the future.

Brief Description of the ess Location

Project Busin
of the
as a place or
u m m a ry ie d by
is a b rief s
d the stru ct ure occup
o b je ct ive s , a n
goals, the
n ee d fo r th e p r oject. a firm to run its
operations

Business Nam e and Vicinity Map

Logo depicts the la
establishme
ndmarks and
nts surround
ing
st at em ent o f the your firm to
a whether it w
evaluate

es s n am e , ta gline, ill succeed in

busin current posit
ion.
its
logo.
 Finals Exam
CREATE A DIORAMA
OF YOUR BUSINESS