Practical No.

15
SQA Plan for Hospital Management System (HMS)

This plan outlines a quality assurance (QA) approach for an HMS, focusing on key areas to ensure a
secure, functional, and user-friendly system.

1. Requirements Analysis:

• Gather Requirements: Collaborate with stakeholders (doctors, administrators, patients) to

understand all functional and non-functional requirements (security, performance, usability).
• Review Documentation: Analyze System Design Documents (SDDs) and User Requirement
Specifications (URS) to ensure complete test coverage.

2. Test Strategy & Levels:

• Define Testing Levels: Implement a multi-layered testing approach:

o Unit Testing: Verify individual modules function as intended (developers).
o Integration Testing: Ensure modules work together seamlessly (testers).
o System Testing: Test the entire HMS against requirements (testers).
o User Acceptance Testing (UAT): Hospital staff validates system usability and workflow
(hospital staff & testers).

3. Test Techniques:

• Functional Testing: Verify core functionalities like patient management, billing, appointments,
and electronic health records (EHRs) work as expected. Use techniques like:
o Black-box testing: Test from a user perspective without internal knowledge.
o White-box testing: Leverage internal knowledge to test specific functionalities.
• Non-Functional Testing: Assess system attributes like:
o Security Testing: Identify and address vulnerabilities to protect patient data (e.g., penetration
testing).
o Performance Testing: Evaluate system responsiveness under various user loads.
o Usability Testing: Ensure the interface is user-friendly for staff with varying technical skills.

4. Defect Management:

• Establish a process for:

o Logging: Record all identified defects with details (severity, steps to reproduce).
o Tracking: Monitor defect status (open, fixed, verified).
o Resolution: Developers fix defects based on priority.

5. Tools & Technologies:

• Select appropriate testing tools based on project needs:

o Test Management Tools: Manage test plans, cases, and results.
o Automated Testing Tools: Streamline repetitive tasks and regression testing.
o Data Management Tools: Manage test data efficiently.

6. Documentation:

• Maintain comprehensive documentation:

 o Test plans outlining testing scope and strategy.
o Test cases detailing specific functionalities to be tested.
o Test results capturing execution details, pass/fail status, and identified defects.
o Defect logs for tracking and resolution.

7. Training:

• Testers: Train on the SQA plan, testing tools, and healthcare domain knowledge.
• Hospital Staff: Train on using the HMS effectively to ensure smooth workflow adoption.

8. Reporting & Reviews

• Generate regular reports on:

o Test progress and coverage.
o Defect status and trends.
o Overall project health.
• Conduct periodic reviews of the SQA plan, test results, and identified risks.

9. Risk Management:

• Identify potential risks (e.g., data breaches, system downtime).

• Develop mitigation strategies to address each risk (e.g., regular backups, disaster recovery plan).

10. Exit Criteria:

• Define clear criteria for each testing phase (e.g., defect resolution rate, test coverage percentage).
• Ensure all criteria are met before deploying the HMS to the hospital environment.

Additional Considerations:

• Compliance Testing: Ensure adherence to relevant healthcare data privacy regulations (e.g.,
HIPAA).
• Security Audits: Conduct regular security audits to identify and address evolving vulnerabilities.
• Performance Optimization: Continuously monitor and optimize system performance for
scalability and responsiveness.

By implementing this SQA plan, you can ensure a high-quality HMS that meets user needs, regulatory
requirements, and delivers a secure and efficient hospital environment.