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Time Required for Cultural Understanding: Trompenaars and Hampden-Turner highlight the time-

consuming nature of uncovering cultural similarities and dissimilarities, which may be challenging for
individuals due to cultural values operating at the societal level rather than the individual level.

Influence of Cultural Values on Workplace Practices: Cultural values influence workplace practices, such
as communication modes. For example, fax communication was widely accepted in some cultures but not
in others, leading to resistance to newer communication modes like email.

Impact of Technology on Cultural Evolution: The introduction of technology like email and social
networking sites has transformed communication practices in the workplace, leading to cultural changes
over time as people adapt to new tools and platforms.

Resistance to Organizational Change: While technology adoption may evolve rapidly, certain aspects of
organizational culture, like hierarchical structures, may be resistant to change, particularly in cultures
where bureaucratic systems prevail.

Workplace Dilemmas as a Reflection of Cultural Behaviors: Trompenaars and Hampden-Turner view


workplace dilemmas as a mirror image of individual behaviors, rooted in cultural norms and values. They
emphasize that culture shapes problem-solving approaches and influences how individuals reconcile
dilemmas.

PET Cultural Framework: The PET framework analyzes human behaviors in the workplace based on
three orientations: people, environment, and time. These orientations are influenced by cultural values and
provide insights into decision-making processes.

Seven Cultural Dimensions: Trompenaars identified seven dimensions within the PET framework, each
representing a two-sided problem-solving characteristic, including universalism versus particularism,
individualism versus communitarianism, and neutral versus emotional, among others.

Application in Global Virtual Teams: The PET framework and cultural dimensions offer a theoretical lens
to understand how culture influences decision-making in global virtual teams (GVTs), aiding individuals
in self-awareness and managers in multicultural team management.

Understanding Cultural Influences: Trompenaars' framework helps individuals understand themselves and
others at a deeper level, facilitating effective communication and collaboration in diverse teams.
Theoretical Lens for Decision-Making: By applying the PET framework and cultural dimensions,
organizations can better navigate cultural differences in decision-making processes within GVTs,
promoting cultural sensitivity and effective problem-solving.

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