STATE BANK OF THE SOCIALIST REPUBLIC OF VIETNAM

VIETNAM Independence - Freedom - Happiness

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No. 46/2014/TT-NHNN Hanoi, December 31, 2014

CIRCULAR

ON GUIDELINES FOR NON-CASH PAYMENT SERVICES

Pursuant to the Law on the State bank of Vietnam No. 46/2010/QH12 dated June 16, 2010;

Pursuant to the Law on the Credit Institutions No. 47/2010/QH12 dated June 16, 2010;

Pursuant to the Law on E-transactions No. 51/2005/QH11 dated November 29, 2005;

Pursuant to the Government’s Decree No.101/2012/ND-CP dated November 22, 2012 on non-cash
payments;

Pursuant to the Government’s Decree No. 156/2013/ND-CP dated November 11, 2013 defining
functions, tasks, entitlements and organizational structure of the State Bank of Vietnam;

At the request of the Director General of Payment Department;

Governor of the State Bank of Vietnam hereby promulgates a Circular on guidelines for non-cash
payment services.

Chapter I

GENERAL PROVISIONS

Article 1. Scope

1. This Circular provides for non-cash payment services (hereinafter referred to as “payment services”)
provided by non-cash payment service providers, including: one-shot payment through a checking
account opened at the State Bank of Vietnam (hereinafter referred to as “State Bank”); payment order
execution; collection order execution; money transfer; cash collection and payment services

2. Payment services shall be provided in accordance with regulations of the State Bank:

a) Interbank payment through payment systems organized, managed and operated by the State Bank.

b) Cheque payment and bank card payment through payment service providers.

3. International payment services by payment service providers shall be provided in accordance with
regulations of the law on foreign exchange management, international agreements to which the
Socialist Republic of Vietnam is a signatory and commercial practices specified in Clause 4, Article 3
of the Law on Credit Institutions, which agreed upon by the parties for application.

Article 2. Regulated entities

1. Payment service providers include:

a) State Bank;

b) Commercial banks, policy banks, cooperative banks, branches of foreign banks (hereinafter referred
to as “banks”);

c) People’s credit funds, microfinance institutions.

2. Payment intermediary service providers.

3. Payment service users.

Article 3. Definitions

For the purposes of this Circular, the terms below shall be construed as follows:

1. “payment document” means a bank accounting document that serves as a basis for provision of
payment services.

2. “electronic payment service” means making, sending and processing of payment orders by electronic
means.

3. “payment order execution” means a bank transferring a certain sum of money from the paying
party’s checking account to the beneficiary at the request of the sender. The sender and the beneficiary
may be the same person.

4. “collection order execution” means a bank transferring a certain sum of money from the paying
party’s checking account to the beneficiary at the request of the beneficiary under an agreement
between the sender and the beneficiary.

5. “cash collection service” means a payment service provider collecting cash of the sender with
authorization given by the beneficiary under an agreement between the payment service provider and
the beneficiary.

6. “cash payment service” means a payment service provider paying money to the beneficiary with
authorization given by the sender under an agreement between the payment service provider and the
sender.

7. “money transfer service” means a payment service provider transferring a certain sum of money to
the beneficiary at the request of the sender. The beneficiary and the sender may be the same person.
Money transfer services may be provided with or without the client’s checking account.
Article 4. Payment documents

1. The documents used for payment shall be prepared, signed, verified, circulated, managed, used and
preserved in accordance with regulations on bank accounting documents and regulations of this
Circular.

2. Documents used for payment through the State Bank shall comply with the State Bank's regulations
on form, printing, promulgation and use.

3. Documents used for bank payment, people’s credit funds and microfinance institutions shall have
their own forms, ensuring conformity with payment procedures applied to each type of service
according to this Circular and relevant regulations of law.

4. Information and data included in electronic documents shall be verified in terms of legitimacy and
integrity. Documents shall be verified and secured to prevent and avoid unauthorized access and
copying.

Article 5. Electronic payment services

Upon provision of electronic payment services, an electronic payment service provider must:

1. comply with regulations on preparation, processing, use, preservation and storage of electronic
documents specified in the law on electronic banking transactions.

2. establish payment procedures, including information necessary for inspection, comparison and client
identification; satisfy requirements for technical infrastructure; manage risks and ensure safety and
confidentiality during provision of electronic payment services in accordance with the State Bank’s
regulations on electronic banking.

3. reach an agreement with clients and relevant parties, which shall specify rights and obligations of
parties and regulations on settlement of disputes (if any) in accordance with regulations of law.

4. comply with regulations of the Law on Money Laundering Prevention and Control.

Article 6. Foreign exchange management in respect of payment services

1. Payment services related to foreign exchange shall be provided in accordance with regulations of the
law on foreign exchange management.

2. The use of foreign currency for payment services by residents and non-residents and use of
Vietnamese dong for payment services by residents and non-residents as foreign individuals shall
comply with regulations of the law on foreign exchange management.

Chapter II

PAYMENT SERVICES PROVIDED BY PAYMENT SERVICE PROVIDERS

Article 7. One-shot payment through the account opened at the State Bank
1. The organization opening a checking account at the State Bank (the paying party) shall send
payment documents to the State Bank to request it to transfer a sum of money from its checking
account to the receiving party that opens an account at the state bank unit or transfer money to the
receiving party using an appropriate payment system.

2. Payment procedures:

a) Document preparation and delivery

- Regarding the amounts payable to clients of the paying party, the paying party shall prepare and send
payment documents (payment order and other payment documents) to the State Bank where the
checking account is opened to request it to transfer a certain sum of money from the paying party’s
account to pay or transfer it to the receiving party.

- Regarding the amounts payable to clients of the paying party, the paying party shall, according to the
client’s documents, compile a list of payment documents concerning payment made via checking
account at the State Bank (provided in the Appendix 01 enclosed herewith) and send it, enclosed with
the client’s payment documents to the State Bank. Each beneficiary shall have its own list of payment
documents. In case the paying party and the receiving party open their checking account in different
provinces or cities, the list of payment documents shall specify beneficiary and receiving party’s
account number.

b) Document processing and accounting

- Upon receipt of payment documents sent by the paying party, the State Bank shall verify their
legitimacy, compare the list of payment documents and enclosed documents in terms of consistency
and analyze the paying party’s solvency.

- After the verification, if the documents are invalid, the State Bank shall inform the paying party to
adjust them or return them to the paying party. If the paying party is insolvent, the State Bank shall
request the paying party to make additional cash deposit into its checking account or return documents
to the paying party.

If the documents are valid and the paying party is solvent, the State Bank shall immediately make the
payment and proceed as follows:

+ In case the paying party and the receiving party open an account at the state bank unit, the State Bank
shall debit the paying party’s checking account and credit the receiving party’s checking account, and
then send a Debit Note to the paying party, and a Credit Note enclosed with relevant documents to the
receiving party (if any).

+ In case the paying party and the receiving party do not open an account at the state bank unit, the
State Bank shall debit the paying party’s checking account and credit the receiving party’s checking
account, and then send a Debit Note to the paying party and prepare a payment order through an
appropriate payment system (if any).

- After receipt of the payment order, and document verification and processing according to the
payment system, the State Bank shall credit the receiving party’s checking account (or an appropriate
account in case the receiving party does not have a checking account at the State Bank) and send a
Credit Note to the receiving party.

Article 8. Payment order execution

1. A payment order contains at least:

a) The text “lệnh chi” (“payment order” (or payment order) and order number;

b) Date of payment order;

c) Name, address and checking account number of the sender;

d) Name of the sender’s bank;

dd) Name, address and checking account number of the beneficiary;

e) Name of the beneficiary’s bank;

g) Details of payment;

h) Amount in words and figures;

i) Date of the valid payment order;

k) Signature (handwritten signature in case of physical document and electronic signature in case of
electronic document of the account holder or the person authorized by the account holder and
signatures of the persons related to the document; seal of the unit (if any).

The bank may specify other contents in the payment order in accordance with its management
requirements and operations, and regulations of law.

2. Procedures for executing payment orders:

The bank shall establish and issue internal procedures for executing payment orders in a quick, accurate
and safe manner and all of the following steps shall be taken:

a) Payment order preparation and delivery

The sender shall prepare and send a payment order to the sender’s bank (where the checking account is
opened) to request it to transfer a certain sum of money from the checking account to the beneficiary.
The bank shall instruct clients to prepare and adopt methods of delivering payment order at the bank in
accordance with regulations of this Circular and applicable regulations of the State Bank.

b) Payment order verification

Upon receipt of the payment order, the bank shall verify its legitimacy. To be specific:
- Regarding the physical order, it shall be strictly verified in accordance with the State Bank's
regulations on bank accounting documents, shall be prepared using the right form and have a sufficient
number of copies for accounting and retention. The contents of the order shall be specified in an
adequate, clear and accurate manner. The contents of its copies must be matched with other and such
copies must bear all signatures and seals (if any) of the client and the bank. The client’s signature and
seal (if any) specified in the order must match with the form registered at the bank where the account is
opened.

- Regarding the electronic order, the bank must verify contents and technical information of the order
(electronic signature and validity of the data originator, data format, order code, etc.) in accordance
with regulations on electronic documents.

- The bank must check checking account balance and solvency of the sender.

If the payment order is invalid or solvency is not assured, the bank shall request the sender to adjust it
or return it to the sender.

c) Payment order processing and accounting

- At the sender’s bank:

After verification, if the payment order is valid and solvency is assured, the sender’s bank shall proceed
as follows:

+ If the beneficiary and the sender have their checking account at the same bank, within 01 working
day from the date on which the client’s payment order is received (unless otherwise agreed), the bank
shall debit the sender’s checking account and credit the beneficiary’s checking account, and then send a
Debit Note to the sender, and a Credit Note to the beneficiary.

+ If the beneficiary does not have a checking account at the sender’s bank, within 01 working day from
the date on which the client’s payment order is received (unless otherwise agreed), the bank shall debit
the sender's checking account, and then send a Debit Note to the sender, and prepare and send a
payment order to the beneficiary’s bank by using an appropriate payment system.

- At the beneficiary’s bank:

After receiving the payment order sent by the sender’s bank, the beneficiary’s bank shall verify it and
proceed as follows:

+ If the payment order is valid, within 01 working day from the date on which the payment order is
received, the beneficiary’s bank shall credit the beneficiary’s checking account, and then send a Credit
Note to the beneficiary.

+ If the payment order contains error, within 01 working day from the date on which the payment order
is received, the beneficiary’s bank shall request the sender’s bank to trace it or return it to the sender’s
bank. + Upon receipt of the written response to tracing request, within 01 working day, the
beneficiary’s bank shall execute or return the payment order to the sender’s bank.
+ If the beneficiary’s account is closed, within 01 working day from the date on which the payment
order is received, the beneficiary’s bank shall return the payment order to the sender’s bank.

- In case the beneficiary does not have a checking account at the bank:

After receipt of the payment order, within 01 working day, the bank shall verify it, credit the
beneficiary’s appropriate account and inform the beneficiary. In the case where the beneficiary receives
cash:

+ If the beneficiary that is an individual shall, upon receipt of cash, present his/her valid ID or passport
or other lawful documents (below collectively referred to as “identity documents”). In case the
recipient that is an authorized person shall, in addition to the aforementioned documents, present a
power of attorney in accordance with regulations of law. If the beneficiary is an organization, the
representative of such organization shall, upon receipt of cash, present proof of his/her representative
capacity besides identity documents.

+ Within 15 days since receipt of the payment order, when informed by the bank, if the beneficiary
does not show up to receive cash or the bank fails to contact the beneficiary, the bank must prepare and
send a refund order to the sender’s bank.

d) The bank shall sufficiently and promptly send the Debit Note or Credit Note to the client in
accordance with the agreement between the bank and the client and regulations of law.

Article 9. Collection order execution

1. A collection order consists of:

a) The text “nhờ thu” (“collection order”) and order number;

b) Date of collection order;

c) Name, address and checking account number of the beneficiary;

d) Name of the beneficiary’s bank;

dd) Name, address and checking account number of the sender;

e) Name of the sender’s bank;

g) Contract number (or order form or agreement) as the basis for collection, number of enclosed
documents;

h) Details of payment;

i) Amount in words and figures;

k) Date on which the sender’s bank makes the payment;

l) Date on which the beneficiary’s bank receives the payment;

m) Signature (handwritten signature in case of physical document and electronic signature in case of
electronic document of the account owner or the person authorized by the account owner and
signatures of the persons related to the document; seal of the unit (if any).

The bank may specify other contents in the collection order in accordance with its management
requirements and operations, and regulations of law.

2. Procedures for executing collection orders:

The bank shall establish and issue internal procedures for executing collection orders in a quick,
accurate and safe manner and all of the following steps shall be taken:

a) Collection order preparation and delivery

The beneficiary shall prepare a collection order enclosed with the collection agreement between the
sender and the beneficiary and other documents (if any) and send them to the beneficiary’s bank or the
sender’s bank. The bank shall instruct clients to prepare and adopt the methods of delivering documents
in accordance with regulations of this Circular and applicable regulations of the State Bank.

b) Verify the collection order

- At the beneficiary’s bank, upon receipt of the collection order and enclosed documents of the client,
the bank shall strictly verify its legitimacy in accordance with regulations on bank accounting
documents. If the collection order is invalid, the bank shall request the client to adjust it or return it to
the client.

- At the sender’s bank, upon receipt of the documents concerning collection order execution, the bank
shall verify legitimacy of the collection order, and check the checking account balance and solvency of
the sender.

If the collection order contains error, within 01 working day from the date on which the collection
order is received, the sender’s bank shall request the sender’s bank to trace it or return it to the
beneficiary’s bank or the beneficiary.

If the sender’s account is closed, within 01 working day from the date on which the collection order is
received, the sender’s bank shall return it to the beneficiary’s bank or the beneficiary.

c) Collection order processing and accounting

- In case the sender has a checking account at the beneficiary’s bank:

After verification of the collection order, the bank shall inspect the collection order execution
agreement between the sender and the beneficiary and proceed as follows:

+ In case the sender has authorized the bank to automatically debit the paying party’s checking account
to execute the collection order:
+ If the sender is insolvent, within 01 working day from the date on which the collection order is
received, the bank shall debit the sender’s checking account and credit the beneficiary’s checking
account, and then send a Debit Note to the sender, and a Credit Note to the beneficiary.

If the sender is insolvent, within 01 working day from the date on which the collection order is
received, the bank shall inform the sender and the beneficiary, and return the collection order to the
beneficiary (if requested by the beneficiary) or continue to retain the collection order until the sender is
solvent and follow the abovementioned instructions.

+ In case the sender has not yet authorized the bank to automatically debit the sender’s checking
account to execute the collection order, the bank shall inform the sender of the collection order.

+ If the sender approves the authorization for a debit to the checking account, within 01 working day
from the date on which the sender’s authorization for a debit is obtained, the bank shall debit the
sender’s checking account and credit the beneficiary’s checking account, and then send a Debit Note to
the sender, and a Credit Note to the beneficiary.

If the sender does not approve the authorization for a debit, the bank shall immediately inform and
return the collection order to the beneficiary.

+ The methods of giving the authorization for a debit shall be decided by the bank in accordance with
regulations of the law on authorization.

- In case the sender does not have a checking account at the beneficiary’s bank:

+ After verification of the legitimacy of the collection order, the beneficiary’s bank shall adopt an
appropriate method for supervising the processed order and within 01 working day from the date on
which the collection order is received, send it to the sender’s bank.

+ After receipt of the collection order and enclosed documents (if any) sent by the beneficiary’s bank
or the beneficiary and after verification of the legitimacy of the collection order, the sender’s bank shall
inspect the agreement on authorization for a debit to the checking account and then debit the sender’s
checking account as if the sender has a checking account at the beneficiary’s bank, and prepare and
send a payment order to the beneficiary’s bank by using an appropriate payment system.

+ Upon receipt of the payment order sent by the sender’s bank, within 01 working day, the
beneficiary’s bank shall, according to the payment order, credit the beneficiary’s appropriate account
and send a Credit Note to the beneficiary.

d) The bank shall sufficiently and promptly send the Debit Note or Credit Note to the client in
accordance with the agreement between the bank and the client and regulations of law.

Article 10. Cash collection and payment services

1. In order to provide cash collection services, the beneficiary must provide the payment service
provider with relevant necessary documents so that it can provide cash collection services under an
agreement between the payment service provider and the beneficiary and in accordance with relevant
regulations of law.
2. Regarding payment services, the payment service provider shall comply with the sender’s request
specified in the agreement between the payment service provider and the sender and in accordance with
relevant regulations of law.

3. The payment service provider shall establish and issue internal procedures for provision of cash
collection and payment services for clients in accordance with relevant regulations of law.

Article 11. Money transfer services

1. Procedures for providing money transfer services through the client’s checking account are the same
as those for providing payment services.

2. Procedures for providing money transfer services without the client’s checking account:

The bank shall establish and issue internal procedures for providing money transfer services without
the client’s checking account in a quick, accurate and safe manner and all of the following steps shall
be taken:

a) Cash deposit slip preparation and verification:

When a client wishes to transfer cash, the bank shall instruct the client to prepare a cash deposit slip,
specifying necessary information of the sender and the beneficiary: full names, ID card/passport
number or information necessary for verification of other legal identity documents, phone number,
contact address, signature (of the sender) and other information.

- If the sender that is an individual must present his/her identity documents upon transfer of money.
The sender that is an authorized person must, in addition to the identity documents, present a power of
attorney in accordance with regulations of law. The sender that represents an organization shall, upon
transfer of money, present proof of his/her representative capacity besides identity documents.

- After receipt of the client’s cash deposit slip, the bank shall verify the slip, count the cash and transfer
it in accordance with regulations.

b) Cash deposit slip processing and accounting

- At the sender’s bank, after verification of legitimacy of the cash deposit slip:

+ In case the beneficiary opens a checking account at the sender’s bank, within 01 working day from
the date on which the client completes deposit procedures, the bank shall debit the sender's appropriate
checking account and send a Credit Note to the beneficiary.

+ In case the beneficiary opens a checking account at another bank, within 01 working day from the
date on which the client completes deposit procedures, the bank shall debit the sender's appropriate
checking account, prepare and send a payment order to the beneficiary’s bank by using an appropriate
payment system.

- At the beneficiary’s bank:

After receiving the payment order, the beneficiary’s bank shall verify it and proceed as follows:

+ If the payment order is valid, within 01 working day from the date on which the payment order is
received, the beneficiary’s bank shall credit the beneficiary’s checking account, and then send a Credit
Note to the beneficiary.

+ If the payment order contains error, within 01 working day from the date on which the payment order
is received, the beneficiary’s bank shall cooperate with the sender’s bank in tracing the form in
accordance with regulations of law. Upon receipt of the written response to tracing request, within 01
working day, the beneficiary’s bank shall execute or return the payment order to the sender’s bank.

+ If the beneficiary’s account is closed, within 01 working day from the date on which the payment
order is received, the beneficiary’s bank shall return the payment order to the sender’s bank.

+ In case the beneficiary does not have a checking account at the bank, after receipt of the payment
order, within 01 working day, the bank shall verify it, credit the beneficiary’s appropriate account and
inform the beneficiary. In the case where the beneficiary receives cash:

If the beneficiary that is an individual must present his/her identity documents upon receipt of cash.
The recipient that is an authorized person must, in addition to the identity documents, present a power
of attorney in accordance with regulations of law. If the beneficiary is an organization, the
representative of such organization shall, upon receipt of cash, present proof of his/her representative
capacity besides identity documents.

Within 30 days since receipt of the payment order, when informed by the beneficiary’s bank, if the
beneficiary does not show up to receive cash or the beneficiary’s bank fails to contact the beneficiary,
the beneficiary’s bank must prepare and send a refund order to the sender’s bank.

- The bank shall promptly send the Credit Note to the client opening an account at the bank in
accordance with the agreement between the bank and the client and in accordance with regulations of
law.

Article 12. Payment services provided through people’s credit funds or microfinance institutions.

1. The people’s credit funds shall provide payment services without the checking account for its
members. The microfinance institution shall provide payment services without the checking account
for microfinance clients.

2. The people’s credit funds and microfinance institutions shall establish and issue internal procedures
for providing money transfer, cash collection and payment services without the checking account as
prescribed in Article 10 and Clause 2 Article 11 of this Circular.

Chapter III

RIGHTS AND OBLIGATIONS OF PARTIES INVOLVED IN PAYMENT SERVICES

Article 13. Rights of payment service users

A payment service user is entitled to:

1. choose to use payment services provided by a payment service provider.

2. reach an agreement with the payment services provider about rights and obligations upon use of
payment services in accordance with regulations of law.

3. request the payment service provider to provide information about provision of payment services
under the agreement with such payment service provider.

4. file complaints and request the payment service provider to grant compensation if the payment
service provider fails to execute the payment orders on schedule, fails to execute or correctly execute
the payment order, or charges fees against the agreement.

5. Other rights prescribed by law.

Article 14. Obligations of payment service users

1. Comply with requirements and procedures for payment services specified in this Circular and
agreement between payment service user and payment service provider in accordance with regulations
of law.

2. Refund or cooperate with the payment service provider in refunding mistaken or excess sum of
money transferred by the payment service provider (including human errors or technical errors in the
system of the payment service provider).

3. Be responsible to law for accuracy and truthfulness of information and payment documents.

4. Secure account information and transactions under their management to ensure security of payment
transactions, promptly inform payment service providers if errors in payment transactions are found or
it is suspected that payment information is illegally used.

5. Not use payment services for the purposes of money laundering, terrorism financing, fraud or other
violations.

6. Other obligations prescribed by law.

Article 15. Rights of payment service providers

A payment service provider is entitled to:

1. request payment service users to sufficiently provide relevant and fulfill obligations specified in the
agreement in accordance with regulations of law during their use of payment services.

2. refuse to provide payment services for the payment service user in the following cases:

a) The payment service user fails to comply with all requirements for payment services specified in this
Circular or violate the agreements between the payment service provider and payment service user;
b) The refusal is requested in writing by a competent authority’s written request or there is proof of
payment transactions carried out for the purposes of money laundering or terrorism financing.

3. request the payment service user to refund mistaken or excess sum of money transferred by the
payment service provider (including human errors or technical errors in the system of the payment
service provider).

4. collect fees for provision of payment services in accordance with regulations of law.

5. Other rights prescribed by law.

Article 16. Obligations of payment service providers

1. Inform and instruct clients to use payment services; promptly respond to queries or settle complaints
of users within their competence.

2. Carry out payment transactions in a prompt, safe and accurate under the agreement with users and
make fees for payment services publicly available.

3. Take responsibility for promptly rectifying mistakes and errors in execution of the payment order of
the payment service user, cooperating with relevant payment service providers in recovering mistaken
or excess sum of transferred money in accordance with regulations of law.

4. Comply with regulations of the law on electronic transactions and assurance of security and risk
management in banking.

5. Inform and warn clients of risks in use of payment services and adhere to the agreement with the
payment service provider; instruct payment service users to secure account information, other
identification factors and electronic means used for payment to prevent exploitation and fraud.

6. Take measures for client identification; verify, detect and report high value transactions, electronic
funds transfer and suspicious transactions to the competent authority in accordance with regulations of
the Law on Money Laundering Prevention and Control and relevant regulations of law.

7. Compensate for damage caused themselves in accordance with regulations of law.

8. Cooperate with each other in promptly handling tracing requests during execution of payment and
collection orders. Within 01 working day, the party that receives the tracing request shall send a written
response to tracing request.

9. Other obligations prescribed by law.

Article 17. Obligations of payment service providers when cooperating with payment
intermediary service providers

1. When cooperating with a payment intermediary service provider in providing payment services, the
payment service provider shall make an agreement or contract with parties, specifying parties’
obligations to secure customer and payment transaction information and compensate for disclosure of
such information.

2. A bank shall only sign a cooperation contract with a payment intermediary service provider licensed
to provide payment intermediary services by the State Bank in providing payment services, and in
verifying and comparing data, authenticating transactions and customer information, and taking
security measures during payment and fulfilling other obligations in accordance with the State Bank's
regulations on payment intermediary services.

Chapter IV

IMPLEMENTATION CLAUSE

Article 18. Effect

1. This Circular comes into force from March 01, 2015.

2. This Circular replaces the Decision No. 226/2002/QĐ-NHNN dated March 26, 2002 of the Governor
of the State Bank promulgating regulations on payment made by intermediary service providers and
Decision No. 1092/2002/QĐ-NHNN dated October 08, 2002 of the Governor of the State Bank
promulgating regulations on procedures for payment made by payment service providers.

Article 19. Implementation

1. The Payment Department shall supervise, inspect and cooperate with relevant units in resolving
difficulties that arise during implementation of this Circular.

2. The Central Banking Inspection and Supervision Authority and the State Bank of provinces shall
inspect and supervise the compliance with regulations of this Circular and take actions against
violations within their power.

3. Payment service providers shall, according to regulations of this Circular, establish internal
procedures for providing non-cash payment services and send them to the State Bank (Payment
Department) after issuance.

4. Chief of Office, General Director of Payment Department, Chief Inspector and heads of affiliates of
the State Bank, State Bank of provinces, President of Board of Directors (Board of Members), and
General Directors (Directors) of payment service providers are responsible for implementation of this
Circular.

PP. THE GOVERNOR

THE DEPUTY GOVERNOR
 Nguyen Toan Thang

APPENDIX 01

Provider…

No. ….

List of documents concerning payment made via checking account at the State Bank

…date…

Sender’s payment service provider..........................................................................

Account number...................................................................................................................

At the State Bank of............................................................................................

Beneficiary’s payment service provider....................................................................

Account number...................................................................................................................

At the State Bank of............................................................................................

Beneficia
ryBenefic
Sender SenderBeneficiary
iaryAmo
Document unt
No.
number Name of the
Account Account payment service
Name Name
number number provider opening
account
1 2 3 4 5 6 7 8
 Total:Tot
al:Total:
Total:
Total:Tot
al:Total:
Amount in words:……………………………………………………………………

Sender’s payment service Sender’s payment Beneficiary’s payment service

provider service providerBeneficiary’s payment
providerSender’s service providerBeneficiary’s
payment service payment service providerState
providerState Bank Bank

…date… …date…
…date…
…date…
…date…
Accountan Verifier Account Accountan Chief Accountan Verifier Account
t holder t Account t holder
(Signature, (Signature,
seal) seal)

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