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MSc Management
Business Project
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Table of Contents
Executive Summary ..................................................................................... 1
1. Introduction ............................................. Error! Bookmark not defined.
2. Challenges/Problems Google is Facing .............................................. 3-4
3. Purpose of the Report ............................................................................ 4
4. Stakeholder Analysis ........................................................................... 5-7
5. Evaluation and Analysis with Secondary Data .................................. 7-12
6. Recommendations / Solutions ......................................................... 12-15
7. Conclusion……………………………………………………………...…….15
8. References ...................................................................................... 16-17
Executive Summary
Executive summaries condense consultant reports to highlight key findings,
recommendations, and ideas. This section summarizes the issues, report goal,
stakeholder impacts, and critical review conclusions. The Executive Summary begins
with an assessment of Nike's current situation and then examines its challenges, focusing
on global economic and social-political factors. This research highlights supply chain
interruptions, market saturation, and changing customer tastes as affecting Nike's
strategic positioning and operational success. A consultant's perspective is used in this
study to aid Nike's management navigate the unstable business climate. After that, the
Executive Summary describes the report's main objectives and purpose. Our extensive
investigation of Nike's issues emphasizes the significance of strategic decision-making
and forward-thinking to overcome the identified obstacles. When the report's aim is clear,
stakeholders can understand the consultancy engagement and expected results.
All Nike stakeholders and how the study would affect them are included in the exegesis.
Internal stakeholders like owners and employees support operational efficiency and
bottom-line strategies. Nike is reducing its environmental effect for society, workers, and
the earth. Communities, suppliers, and consumers may celebrate. The Executive
Summary outlines the report's findings and their various consequences, highlighting how
strategic decisions will influence Nike's stakeholders.
The Executive Summary provides a concise summary of the findings of the critical review,
which are founded on solid empirical research and thorough theoretical frameworks.
Through the use of secondary data and academic research, this study investigates the
challenges and opportunities facing Nike. This document provides stakeholders with a
comprehensive analysis of Nike's strategic trajectory, which enables them to make
decisions that are grounded in facts and theoretically sound. Patterns, trends, and
correlations that are significant are revealed through analysis. Through the utilization of
the Executive Summary's comprehensive recommendations, Nike may be able to
capitalize on new possibilities and triumph over new challenges. During the course of the
study, recommendations for long-term solutions will be made, including digital innovation,
participation of stakeholders, sustainable integration, and market diversification. In the
Executive Summary, the broad goals of the research are highlighted, as well as the ways
in which the suggested efforts could assist Nike in flourishing and surviving. There is a
condensed overview of the consultant's report that is provided in the Executive overview.
Given the current complex nature of the corporate environment, the Executive Summary
is utilized by Nike's stakeholders. The issues, causes, affected parties, critical evaluation
results, and potential solutions are some of the topics that are discussed in the report.
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1. Introduction
The consultation report begins with background information and Nike issues to set the
stage for the investigation. Consultancy study background is available. It supports the
consultant project and Nike's need to fix issues. This section usually summarizes Nike's
history, industry position, and primary operations. The socioeconomic setting in which
Nike operates comprises regulations, trends, and market dynamics (Park, et al., 2010).
Placing the consultancy report within these greater constraints helps readers understand
Nike's operational context and the intervention's rationale. The next section, "Current
Issues in Nike," details Nike's issues. These may include strategy, operations, and
environmental issues. Nike may face supply chain issues, growing competition, changing
client tastes, or sustainability issues. The analysis shows that Nike must address these
issues to maintain its market dominance (Childs, et al., 2018).
Following the part on current issues, the format of the report organizes all of the
succeeding sections and themes in a sequential fashion. In most cases, a report summary
will provide an overview of the components and organization of the study. There is a
possibility that the recommendations, secondary data analysis, and stakeholder analysis
that were derived from the study will be made available. In addition to this, it provides the
report with a logical framework that the readers can follow in order to acquire a deeper
comprehension of the facts and concepts that are offered. The purpose of this part is to
provide an outline of the structure of the study so that readers can better comprehend
and navigate it. Before moving on to the analysis and discussion, it is strongly
recommended that you read the introduction that is included in the consultant report. The
purpose of this section is to provide context for the consultant project, a summary of the
existing concerns, and the format of the report in order to prepare for a more in-depth
assessment of Nike's challenges and potential solutions (Sichol, et al., 2019).
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The experts must also assess Nike's digital transformation's impact on sales, consumer
engagement, and brand loyalty. Nike may engage data analytics, AI, and digital marketing
expertise to improve its digital marketing, serve individual customers, and enter new
online marketplaces. The experts evaluate Nike's corporate governance systems and
offer ways to improve the board's performance, accountability, and openness.
Consultants evaluate boards, interact with stakeholders, and study governance to
uncover areas of poor governance and enhance diversity, ethics, and long-term value.
Nike has many issues that require thorough solutions. Consultants' understanding of
current events and realistic advice may help Nike withstand the storm and thrive post-
pandemic (Obolenska, et al., 2019).
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4. Stakeholder Analysis
Identification of Internal and External Stakeholders:
A complete stakeholder analysis must identify and comprehend Nike stakeholders in its
decisions, activities, and consequences. Nike reduces risk, improves stakeholder
connections, and creates long-term value by listening (Riddle, et al., 2013).
Internal Stakeholders:
1) Employees: Nike employees contribute from varied backgrounds. They enhance
management, product development, marketing, production, and sales. CEOs and
production workers boost Nike's creativity, operations, and reputation. Operations,
product quality, and customer satisfaction depend on position, enthusiasm, and
skill. Happy and connected employees affect organizational culture, performance,
and work satisfaction. Nike management prioritizes people, diversity, and a
pleasant workplace.
2) Management and Leadership: The CEO, CFO, and senior executives set Nike's
strategy, make important decisions, and evaluate performance. Leadership's
handling of complex issues impacts Nike's economics, strategy, and sustainability.
Nike leadership may encourage trust, innovation, and organizational change
through transparency, responsibility, and teamwork. Employees, investors, and
partners must collaborate on strategy.
3) Shareholders and Investors: Success for Nike helps savings accounts and major
institutions. Trust in Nike's leadership, finances, and growth impacts its stock,
market, and funding. Nike leaders prioritize openness, value creation, and
profitability. Nike's reputation, shareholder value, and capital market position can
improve through information releases, shareholder concerns, and investor
engagement (Lee, et al., 2020).
External Stakeholders:
1) Customers: Nike sells to athletes, sports fans, and fashionistas. Their thoughts,
passion, and money influence Nike's marketing, product positioning, and strategy.
To retain customers and increase revenue, understand their preferences, meet
their expectations, and offer value. Beyond that, Nike can differentiate itself and
increase income by building true relationships, using digital technologies well, and
providing excellent customer service.
2) Suppliers: Nike has a global production, raw material, and customer supply chain.
These vendors provide Nike's supply chain with inexpensive, eco-friendly, high-
quality goods. Labor practices, supply chain transparency, and risk affect Nike's
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efficiency, reputation, and sustainability. Suppliers, risks, and brands benefit from
responsible supply chain management.
3) Communities and NGOs: Nike shops impact NGOs, advocacy groups, and
communities. Nike's PR, CSR, and stakeholder engagement focus on
environment, worker, and community development. Nike may build trust,
reputation, and stakeholder value by supporting local communities, funding local
projects, and addressing social and environmental challenges. By working with
NGOs, local groups, and positive change advocates, Nike can boost its social
licence, promote sustainable development, and form enduring relationships with
key stakeholders (Kornum, et al., 2017).
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businesses and people. If they can find comparable or cheaper goods, this may help them
bargain (Boldt, et al., 2016).
Third, consider new market entries or competitors. Newcomers to the athletic apparel
industry face many challenges. Economy of scale, consumer loyalty to existing brands,
and large marketing spending are needed to launch a successful brand. E-commerce and
direct-to-consumer channels loosen these limits, making new competitors more
dangerous. Threat of replacements, the fourth force, evaluates product availability to
meet similar needs. Nike may compete with other sportswear brands or even unrelated
industries. Nike's pricing strength and market dominance are threatened by competitors
that offer similar products at lower prices without losing quality or style.
Finally, competitive rivalry measures industry participants' ruthlessness. Nike competes
with Under Armour, Adidas, and other established and emerging brands. To attract
customers, companies may use price wars and constant promotion.
Applying Porter's Five Forces model to Nike's competitive environment helps identify
opportunities, threats, and solutions. Understanding competitive dynamics can help Nike
strengthen its supplier relationships, product diversification, and market position.
Stakeholder Theory:
Academics interested in Nike's stakeholders and how to rank their interests, expectations,
and impacts can use stakeholder theory. According to this concept, Nike must serve its
numerous stakeholders—workers, consumers, suppliers, communities, and investors.
Nike's stakeholders can be studied using stakeholder theory to examine trustworthiness,
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timeliness, and power disparity. Stakeholder theory helps analyze Nike's ecosystem's
stakeholder influences and relevance. Large investors and suppliers may influence Nike's
strategy and operations. Nike's factory communities and other stakeholders have
legitimately complained about the company's actions and consequences. Researchers
can also use stakeholder theory to rank urgency by stakeholder group. Consider that
communities may value social and environmental responsibility more than investors. Nike
should tailor stakeholder engagement techniques to each stakeholder group's goals. It
will help them address each group's issues (Ma, et al., 2022).
Nike may use stakeholder theory to engage factory communities. This effort may improve
community empowerment, occupational safety, and environmental protection. Nike may
build trust, credibility, and mutually beneficial connections with stakeholders by actively
listening to their comments. Nike can achieve long-term prosperity and meaningful social
impact by adapting its business methods to stakeholder needs. This helps the company
benefit everyone.
Sustainability Frameworks:
Sustainability frameworks can improve Nike's CSR, bottom line, and environmental
impact research. The triple bottom line method considers Nike's social, environmental,
and financial impacts. This view emphasizes balancing social equality, environmental
responsibility, and financial viability and believes sustainable business practices are
essential to long-term success. Nike has several sustainability efforts to reduce its
environmental impact, waste, and community impact. The triple bottom line technique can
help academics evaluate these undertakings. This detailed research allows professionals
to calculate Nike's sustainability initiatives' financial and stakeholder worth.
The planetary boundaries concept helps explain environmental sustainability by setting
key limits that must not be broken to maintain global stability. Global warming, animal
loss, and water scarcity threaten ecosystems worldwide. Nike's corporate sustainability
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6. Recommendations / Solutions
Nike's problems can be solved with several strategic proposals to meet this consulting
study's goals. The suggestions are practical and will help the company solve its problems.
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Nike may employ social media and influencer collaborations to build brand trust and reach
specific demographics. Nike can enhance brand awareness and sales by reaching out to
influencers who share its values and target audience. Nike can reach more people and
engage with them by working with influencers who share their passion for sustainability,
fitness, and lifestyle. Experiential marketing will also help Nike give customers more
exciting brand experiences. Nike can establish customer loyalty and leave a lasting
impression with pop-up shops, interactive activations, and events. Nike enthusiasts can
interact with products, learn about sustainability, and participate in community-building
events to develop brand loyalty. To attract different consumers, Nike might emphasize
inclusive marketing efforts, personalized experiences, and fresh product designs. Nike
expands their consumer base and differentiates itself in the competitive athletic gear
market by making items for varied preferences, finances, and lifestyles. Diversity,
empowerment, and inclusivity-focused marketing efforts can strengthen brand loyalty and
promote brand advocacy (Kreutzer, et al., 2020).
To conclude, Nike can stand out in a competitive market, gain customers' trust and loyalty,
and strengthen its brand image by stressing consumer interaction and reputation. Nike
can interact with consumers and strengthen its brand reputation through inclusive
branding, influencer alliances, smart social media use, open communication, and
effective social media use. All of these things boost Nike's market position and long-term
success.
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may rally behind Nike if the company were more forthcoming about its sustainability
efforts. In order to create authentic relationships with their customers, Nike uses
experiential marketing, influencer collaborations, and social media. Nike can reach a
wider audience and get more trust as a reliable brand if it promotes and develops products
that are inclusive of other perspectives. Such suggestions are not based on pure
speculation but on an exhaustive evaluation of Nike's relative merits. Nike will be able to
overcome present obstacles, grab opportunities as they arise, and conquer tough market
competition with these plans in place. These recommendations are critical for Nike to
achieve its strategic objectives and encourage the creation of value in the long run. Their
alignment with the objective of this consultant report makes them all the more crucial.
7. Conclusion:
In conclusion, this consulting research analyses Nike's problems thoroughly and suggests
solutions that are in line with its overarching goal. A more sustainable and transparent
supply chain, a better reputation for the brand, and customer participation are the primary
determinants. An examination of Nike's business processes and market dynamics has
shown these problems as critical areas that require addressing if the firm is to sustain its
growth and value creation. In order to improve operational efficiency and reduce supply
chain risks, Nike can implement the many suggestions made in this article. Some
examples of these include investing in sustainable energy, increasing supplier
engagement, and making the most of technology. In addition, it is emphasized that Nike's
creative advertising campaigns, astute use of social media, and open communication are
critical tactics for establishing credibility, motivating devotion, and setting oneself apart
from competitors. These suggestions are based on an examination of Nike's potential and
threats and are in line with the report's overall objective. By implementing these
strategies, Nike may better position itself to thrive in the future, take advantage of new
opportunities, and solve existing problems in the worldwide market. Last but not least, we
wish these suggestions will help Nike achieve its long-term goals and satisfy its
stakeholders.
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8. References
1) Boldt, L.C., Vinayagamoorthy, V., Winder, F., Schnittger, M., Ekran, M.,
Mukkamala, R.R., Lassen, N.B., Flesch, B., Hussain, A. and Vatrapu, R., 2016,
December. Forecasting Nike's sales using Facebook data. In 2016 IEEE
International Conference on Big Data (Big Data) (pp. 2447-2456). IEEE.
2) Bowers, T., 2010. From image to economic value: a genre analysis of sustainability
reporting. Corporate Communications: An International Journal, 15(3), pp.249-
262.
3) Brown, J.D., 2012. Corporate responsibility in the UK construction industry: a study
of activities and reporting (Doctoral dissertation, University of Nottingham).
4) Childs, M. and Jin, B., 2018. Nike: An innovation journey. Product innovation in the
global fashion industry, pp.79-111.
5) Deegan, C., 2010. Organizational legitimacy as a motive for sustainability
reporting. In Sustainability accounting and accountability (pp. 146-168).
Routledge.
6) Dmytriyev, S.D., Freeman, R.E. and Hörisch, J., 2021. The relationship between
stakeholder theory and corporate social responsibility: Differences, similarities,
and implications for social issues in management. Journal of Management Studies,
58(6), pp.1441-1470.
7) Dominique-Ferreira, S., Viana, M. and Prentice, C., 2021, June. The role of
marketing in the development of digital touchpoints. In 2021 16th Iberian
Conference on Information Systems and Technologies (CISTI) (pp. 1-6). IEEE.
8) Fung, Y.N., Choi, T.M. and Liu, R., 2020. Sustainable planning strategies in supply
chain systems: proposal and applications with a real case study in fashion.
Production Planning & Control, 31(11-12), pp.883-902.
9) Kim, M., 2020. How Phil Knight made Nike a leader in the sport industry: Examining
the success factors. Sport in Society, 23(9), pp.1512-1523.
10) Kornum, N., Gyrd-Jones, R., Al Zagir, N. and Brandis, K.A., 2017. Interplay
between intended brand identity and identities in a Nike related brand community:
Co-existing synergies and tensions in a nested system. Journal of Business
Research, 70, pp.432-440.
11) Kreutzer, R.T., Sirrenberg, M., Kreutzer, R.T. and Sirrenberg, M., 2020. Fields of
application of artificial intelligence—customer service, marketing and sales.
Understanding Artificial Intelligence: Fundamentals, Use Cases and Methods for a
Corporate AI Journey, pp.105-154.
12) Lee, S., Jung, S. and Ha-Brookshire, J.E., 2020, December. A Framework of
Perceived Corporate Social Responsibility Gaps between Internal and External
Stakeholders: A Stakeholder Theory Approach. In International Textile and
Apparel Association Annual Conference Proceedings (Vol. 77, No. 1). Iowa State
University Digital Press.
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13) Lucchini, A. and Moisello, A.M., 2019. Stakeholders’ Pressure and CSR
Engagement. A Case in the Apparel Sector. American Journal of Industrial and
Business Management, 9(01), p.169.
14) Ma, H., 2022. Research on Teaching Methods of Enterprise Strategic
Management Course. The Educational Review, USA, 6(12), pp.813-821.
15) Meyer, A.L., 2019. Corporate political responsibility and climate change: exploring
barriers to strategy alignment among major US food and beverage companies
(Doctoral dissertation, Massachusetts Institute of Technology).
16) Obolenska, T., Shatarska, I. and Shevtsov, Y., 2019. The use of the “Rational”
system of global marketing communications in management of international
enterprises. Problems and Perspectives in Management, 17(3), p.14.
17) Park, H. and Kincade, D.H., 2010. Historical analysis of apparel marketer’s
strategies: Evidence from a Nike case. Journal of Global Fashion Marketing, 1(3),
pp.182-193.
18) Riddle, J., 2013. A Review and Analysis of Nike, Inc.’s Corporate Social
Responsibility Program.
19) Rim, H., Xu, H. and Dong, C., 2022. Triadic public-company-issue relationships
and publics’ reactions to corporate social advocacy (CSA): An application of
balance theory. Journal of Public Relations Research, 34(3-4), pp.109-134.
20) Sichol, L.B., 2019. From an Idea to Nike: How Marketing Made Nike a Global
Success (Vol. 2). HMH Books For Young Readers.
21) Stevenson, M. and Cole, R., 2018. Modern slavery in supply chains: a secondary
data analysis of detection, remediation and disclosure. Supply Chain
Management: An International Journal, 23(2), pp.81-99.
THE END
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