Professional Documents
Culture Documents
ING07
ING07
- Networking
company's new premises instalacions de la compañía
he availability of supplies, that is, I think that the location of the mid storage shed
Manuel: That's a great idea and it will certainly help us decide among the different options. In
the meantime I'll work on the
Building up a network of diverse people is very helpful for any business. Contacts
with different people will help you to have greater opportunities.
• You are at a trade fair and want to make new contacts. How can you start
a conversation? How can you break the ice?
o Is this the first time you've been to this fair?
o Have you been to many fairs this year?
o Have you seen that stand? It's really good.
o That's a really nice promotional gift. Where did you get it? It's a
fantastic idea.
o How are things? It's really busy today.
o How's business? Are you having a good fair?
• Keep the conversation going… If you have met someone new and you
have enjoyed talking with them, it's natural to want to talk a bit more. Here
you have some questions to continue the conversation.
o Have you found any interesting products here?
o Have you talked to any new suppliers?
o Can I get you a drink? It's very cold/ hot in here!
o Have you worked in this company for many years?
o Do you have a travel agent's?
o Where are you from? …/ What are you doing here?
o Do you mind if I take one of your brochures?
o Have you been in business long?
o Are you here to sell or two buy?
o I saw you at the Smiths stand yesterday. What did you think of their
offers?
o What do you think of the fair?
o Have you met the organisers?
o Can I give you one of my cards?
o Have you got a card?
• The MAKE MONEY, DO BUSINESS.- Session 01. Networking.
Caso práctico
Listen to Manuel from the marketing department and Carla from the logistics
department trying to decide the location of the company's new premises.
00:00
01:22
Script
Carla: Yes, that is a very relevant point for the financial department, and I would
add the low cost of premises. We have to find a location in a development area
or a large city with low taxes for new businesses.
Manuel: I still think that looking for a site in China would be a great idea. As I
pointed out in our former meeting with the head of the management department
I strongly believe that it would reduce the costs because of the availability of
cheap skilled workers.
Carla: Yes, but the language and the distance are serious drawbacks.
Furthermore, the company would like to operate on Spanish soil and help the
country to create employment. The city of Algeciras is a good option. It is
considered a trade centre and there are plenty of warehouses and plots of land.
I have a list with a stock of available ones here. We can have a look now and pre-
select some. Actually, I'm planning to visit Algeciras next week and take some
pictures so that we can have a clearer idea of our choices.
Manuel: That's a great idea and it will certainly help us decide among the different
options. In the meantime I'll work on the packaging and some other marketing
details.
Autoevaluación
Which aspects are covered by Carla and Manuel in their conversation?
Availability of supplies.
Yes.
No.
Availability of surrounding facilities.
Yes.
No.
Low cost of premises.
Yes.
No.
Nearby port of shipment.
Yes.
No.
Machinery included.
Yes.
No.
Cheap flights for long-distance travels.
Yes.
No.
Availability of cheap skilled workers.
Yes.
No.
Building up a network of diverse people is very helpful for any business. Contacts
with different people will help you to have greater opportunities.
• You are at a trade fair and want to make new contacts. How can you start a
conversation? How can you break the ice?
o Is this the first time you've been to this fair?
o Have you been to many fairs this year?
o Have you seen that stand? It's really good.
o That's a really nice promotional gift. Where did you get it? It's a fantastic
idea.
o How are things? It's really busy today.
o How's business? Are you having a good fair?
• Keep the conversation going… If you have met someone new and you have
enjoyed talking with them, it's natural to want to talk a bit more. Here you have
some questions to continue the conversation.
o Have you found any interesting products here?
o Have you talked to any new suppliers?
o Can I get you a drink? It's very cold/ hot in here!
o Have you worked in this company for many years?
o Do you have a travel agent's?
o Where are you from? …/ What are you doing here?
o Do you mind if I take one of your brochures?
o Have you been in business long?
o Are you here to sell or two buy?
o I saw you at the Smiths stand yesterday. What did you think of their
offers?
o What do you think of the fair?
o Have you met the organisers?
o Can I give you one of my cards?
o Have you got a card?
• The real Networking: After swapping cards.
o If I understand, the issue you have got is …(selling a product / launching
a new product, etc)…. I have an article that could help you. I will send it
to you.
o Well, I think that´s something we could talk about.
o I have contacts that could help you.
o I have some interesting links on that matter.
o I have some ideas on …
o Let´s keep in touch and perhaps arrange a coffee or a chat on the phone.
Here’s my card.
Dear Mr/Ms…
It's was really good to meet you at the trade fair. I thought the following links
(attached documents / price list / suppliers’names) could be of interest.
How about a meeting some time next week? Mondays and Fridays are generally
good for me.
Kind regards,
A step ahead
To find out more about trade fairs visit this link.
Trade Fairs.
1.1.- Now you put it into practice (I).
Let's practice a little networking language.
Think about it
Which sentences do you consider inappropriate to start a conversation at
a trade fair?
Think about it
Think about it
• Who is the subject in each of these sentences?
• Who does the action?
• Does the subject do the action in these sentences?
FORM.
1. The direct object of the active sentence becomes the subject of the passive
sentence.
2. The verb “to be + past participle” is used in the same verbal tense as the active
verb. The verb “to be” is in accordance with the new subject.
3. The subject of the active sentence becomes the agent in the passive, when it is
mentioned.
The passive of an active tense is formed by putting the verb "to be" into the same
tense as the active verb.
We add the past participle of the active verb. The active direct object becomes
the passive subject.
In the passive, we use "by + agent" to say who did the action.
Active and Passive voice 1
He has sent two parcels today. Two parcels have been sent today.
Ejercicio Resuelto
Click to read the Spanish translation.
• TWO OBJECTS.e
When there are two objects (direct and indirect), two passives are
possible:
o Robert sent her some flowers. Her: Ind. Object Some flowers: Dir. Object.
Passive:
Passive:
1. Lots of questions were made to me.
2. I was made lots of questions. (More frequent).
Summarising:
When there are two objects, it is more frequent to begin the passive
sentence with the person (Indirect Object).
o
When did Columbus discover America?
1. Passive: When was America discovered?
o Where have they found the jewels?
1. Passive: Where have the jewels been found?
• MODAL AND AUXILIARY VERBS IN THE PASSIVE VOICE
They will open a new restaurant soon. A new restaurant will be opened soon.
A little boy can drive this car. This car can be driven by a little boy.
They should tell him the truth. He should be told the truth.
Ejercicio Resuelto
Click to read the Spanish translation.
2.2.- Passive voice: Use.
What are the main differences in use between the passive and the active voice?
• When the subject in the active (the person who does the action) is not known,
unimportant or is obvious from the context.
• My motorbike was stolen last night. (Who stole it? We don’t know).
o Obama was elected president of the USA in November, 2008. (By the
Americans; it is obvious that only Americans voted for Obama).
• When it is more important to stress the thing done than the doer of it, that is to
say, the action is more important than the subject of the action.
o My car was stolen last night is more usual than Thieves stole my car last
night.
o He was killed in the war is more usual than The enemy killed him in the
war.
o New roads have been made is more usual than Workers have made new
roads.
• The passive voice is often translated into Spanish by the “se” expression or by
the third person plural.
o English is spoken here is normally translated “Se habla inglés aquí”.
• He was killed in the war is normally translated “Lo mataron en la Guerra”.
• The concert has been cancelled “Han cancelado el concierto” / “El concierto se
ha cancelado”.
• Popular politician found guilty means Popular politician was found guilty.
• Sold means This has been sold.
• Three shot at nightmeans Three people have been shot or were shot at night.
• 3 year old boy rescued from a wellmeans 3 year old boy was rescued from a well.
Ejercicio Resuelto
Click to read the Spanish translation.
Autoevaluación
Make passive sentences. Remember the subject must agree with the verb.
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Think about it
Make passive sentences with two objects. You must think of the two
possible answers for each sentence.
Autoevaluación
Make passive sentences. Future and modal verbs.
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Autoevaluación
Make passive sentences. Future and modal verbs.
Su puntuación es 0/6.
Autoevaluación
Make passive sentences. Interrogative.
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Autoevaluación
Make passive sentences. Negative. Use contractions when possible.
Autoevaluación
Make passive sentences. Continuous tenses.
Su puntuación es 0/4.
Autoevaluación
Make active sentences. If there is no “by agent”, we use the word people or
someone as the subject in the active sentence.
3. Se reparan coches.
Think about it
Have you ever used the Spanish expression “Se dice que …” or “Se sabe que
….”?
Look at these sentences and try and make any difference between them.
When we talk about what other people think, know, say, expect, … we normally
use this passive form.
We normally use this construction with verbs of perception and saying: Say, think,
know, expect, believe, report, consider, claim.
• If the main verb is in the present, we use the verb “to be” in the present form.
o They believe English is here to stay.
▪ It is believed English is here to stay.
• If the main verb is in the past, the impersonal construction changes to the past.
o People said that the best vines are grown in the south of France.
▪ It was said that the best vines are grown in the south of France.
• The same happens with any other tenses.
o People have always known that Chinese people eat a lot of rice.
▪ It has always been known that Chinese people eat a lot of rice.
o They will think my two cousins are lovers.
▪ It will be thought my two cousins are lovers.
Note how we can drop the word “that” with no change in meaning.
Ejercicio Resuelto
Click to read the Spanish translation.
¿Alguna vez has usado la expresión española "Se dice que …" or "Se sabe
que …."?
Mira estas frases e intenta ver las diferencias que hay entre ellas.
¿Hay alguna diferencia en significado? ¿Cuál es la pasiva impersonal? ¿Cómo
la formamos?
No hay diferencia de significado.
Las frases segundas son las de pasiva impersonal.
Formamos la pasiva impersonal con la expresión:
It is + participio pasado + que + frase subordinada
Se usa mucho en informes oficiales y periódicos. Cuando hablamos de lo que
otra gente piensa, sabe, dice, espera,….normalmente usamos esta forma de
pasiva. Normalmente usamos esta construcción con verbos de percepción y
dicción: Say, think, know, expect, believe, report, consider, claim.
Fíjate cómo podemos eliminar la palabra "that" sin que cambie el significado.
2.4.1.- Now you put it into practice (IV).
We are going to do some practice on the impersonal passive now.
Autoevaluación
Make impersonal passive sentences.
• People say that this building is 450 years old.
o It that this building is 450 years old.
• They know that Jean committed a crime a long time ago.
o It that Jean committed a crime a long time ago.
• They think the accident happened because of the fog.
o It that the accident happened because of the fog.
• People expect the left wing party will win the election.
o It the left wing party will win the election.
• They knew that the Prime Minister would resign.
o It that the Prime Minister would resign.
• Journalists reported that the bank interest rates would rise this month.
o It that the bank interest rates would rise this month.
• They have said that the economy will get better in 2015.
o It that the economy will get better in 2015.
• People will believe that you have written this poem.
o It that you have written this poem.
Su puntuación es 0/8.
Autoevaluación
Translate these sentences into English.
.
3. Se esperaba que este producto fuese un gran éxito.
You already know how to form the impersonal passive construction It is + past
participle …
What about the third sentences in each group above? How do we form the
passive infinitive construction?
The subject of the subordinate clause (prices) becomes the subject of the main
sentence. The verb of perception or main verb (say) is put into the passive voice.
The rest of the sentence is added using an infinitive construction (to go up).
• They think that a famous pop star lives in the house on the corner.
o It is thought that a famous pop star lives in the house on the corner.
o A famous pop star is thought to live in the house on the corner.
If the main verb is in the past, we use the passive construction in the past.
• They thought Peter and Kim were abroad.
o It was thought Peter and Kim were abroad.
o Peter and Kim were thought to be abroad.
• People expected that Hillary would win the primary elections.
o It was expected that Hillary would win the primary elections.
o Hillary was expected to win the primary elections.
BE SUPPOSED TO.
• Said to:
o I want to see that film; It is supposed to be brilliant. (People say it is
brilliant).
• Duty, obligation, rule or timetable:
o She is supposed to finish all her work by 7:00 pm.
o The train is supposed to arrive at 5:20.
Ejercicio Resuelto
Click to read the Spanish translation.
Autoevaluación
Make impersonal passive sentences. Use the passive infinitive in the
second option.
People say that the weather will be warmer in the future.
Su puntuación es 0/6.
Autoevaluación
Make impersonal passive sentences in the past. Use the passive infinitive
in the second option.
People reported that the strike would go on for one more week.
Su puntuación es 0/6.
People reported that the strike would go on for one more week.
• It was reported that the strike would go on for one more week.
• The strike was reported to go on for one more week.
Autoevaluación
Make impersonal passive sentences with the verb “suppose”. Use only the
passive infinitive.
Think about it
Think of one or two characteristics for each type of account.
• Current account.
• Deposit account.
• Money market account.
We already talked about banking vocabulary on Unit 4. Let’s revise some words
and learn new ones.
There are two main types of bank accounts: a current account and a savings
account. You can use a current account for your day-to-day banking needs. Your
bank might give you a cheque book, which allows you to write cheques to pay
for goods and services. You'll probably also have a bank card which allows you
to withdraw cash from cash machines (also known as atm or "hole in the wall"
machines) and to pay for goods in shops. You get a secret pin number (personal
identification number) that you use when you withdraw cash.
If you receive a cheque, you can pay it in or deposit it at your bank. You can
also pay in cash (money). If you want to convert your cheque into cash, you
can cash the cheque. Some companies can also pay money into your account
via a direct bank transfer.
A savings account should pay you interest. Most banks give you a different rate
of interest depending on how much you are saving, and how much notice you
give before withdrawing money. In the UK, people traditionally use banks for a
range of services. As well as an overdraft facility (where you borrow money
from the bank), people also get a mortgage (loan to buy a house), personal
loan, and insurance from their banks. High street banks (the sort of banks
which you can find on any high street) are also good places to change money.
Many banks now offer telephone banking and internet banking. This means
that you can manage your finances without going to the local branch (office) of
your bank.
Adapted from http://www.english-at-home.com/business/banking/
Autoevaluación
Choose the right word from the list to complete each sentence.
overdraft → facility → loans → bonds → standing → order → pension
• We offer for buying cars and homes.
• To help a customer cover expenses without any worries, we recommend
a/an .
• We can manage investments such as shares, real estate and .
• For retirement planning we have got excellent accounts available.
• A customer can arrange a/an to have transfers made on
a set timetable.
Su puntuación es 0/7.
A step ahead
Here you have site with a lot of vocabulary on banking.
Caso práctico
Carla has visited the sites Manuel and she preselected in the former meeting.
Listen to Carla talking to Manuel on the phone and giving him a short overview
of the situation.
00:00
01:46
Script
Carla: Hi Manuel, it's me, Carla. I've been visiting the sites we preselected and I
think I've found the one. Let me tell you about it.
Carla: Well, I already have two main selections. The first is a warehouse in Los
Barrios industrial park. It's a well-known industrial park but the facilities around
need some improvements. It's only five minutes from Algeciras' port where, as
you know, there is a bulk container terminal. Umm …It's extraordinarily well
connected. The nearest chicken slaughterhouse is only 15 minutes from the
warehouse and there are 3 other ones in the area.
About the size…it is 100 metres long and 20 metres wide, the height is not a
problem and a mezzanine can be placed in the rear part of the warehouse.
We can have this site with a rental agreement of 3000 € a month, all taxes
included.
On the other hand, our second option is located in another industrial park in the
northern part of the city. It is therefore farther from the port of shipping, 20
minutes, and 25 minutes from the nearest slaughterhouse but the good thing is
that it's brand new. It has never been used before and it is as large as the other
one, 110 m. long and 20 m. wide. The owner said he would help with any
construction we may need and the rental agreement is 2500 €. Taxes are not
included but they're lower than in our first option because the town hall wants the
park to be in full use. Oh! And I forgot, the vacuum packing machinery is included
as well.
Autoevaluación
Complete the following notes on the two sites:
First site – Notes for option 1 Second site – Notes for option 2
First site – Notes for option 1 Second site – Notes for option 2
Size: Size:
Length: Width: Length: Width:
Other comments: Other comments:
Rental
Rental agreement: €.
agreement: €. Other
comments:
Other comments: Taxes
included
Think about it
Discuss at the unit forum the advantages and disadvantages of each site. What
would you do if you were in Manuel and Carla’s shoes? Which one would you
select as your company’s premises?
A: Good morning, Alan Parker speaking, may / could I speak to Mr. Smith,
please?
B: Wait a minute please … sorry Sir, but I'm afraid Mr. Smith is in a meeting. Can
I take a message?
A: Yes please, could you tell him Mr. Parker phoned? Thank you very much.
B: Sure! Have a nice day, bye.
C: Good afternoon, This is Sophie Jones, may I talk to Miss Middleton, please?
D: Good afternoon madam, hold on the line, please, I´ll put you through!
C: Thank you very much.
D: Madam? I'm sorry, but I'm afraid the line is busy at the moment, can I take a
message?
C: Yes please. Could you tell her I'll call back later?
D: OK, thank you, bye.
Autoevaluación
Now answer the following questions.
What do we say when we want to …
Imagine you get through to the person you want to speak to, do you know what
to say to fix a meeting? The following sentences will help you:
Making arrangements
Sorry, but I've got to (+ INF) travel on that Lo siento pero tengo que viajar ese
day. día.
Sorry, but I've got a (+ noun) meeting that Lo siento pero tengo una reunión ese
day. día.
Nice talking to you!/ Good to talk to you! Ha sido un placer hablar contigo.
Despite having a meeting, there are sometimes last minute inconveniences which
may change all your plans. Here you have some useful phrases to change your
arrangements:
Changing arrangements
Sorry, but I can't make it on Tuesday! ¡Lo siento pero no puedo el martes!
I've got to go over to New York to see a Tengo que viajar a Nueva York a
client. ver a un cliente.
We said Monday morning, can you make the Dijimos el lunes por la mañana,
afternoon instead? puedes por la tarde?
I'm afraid I'm completely snowed under (very Me temo que estoy hasta arriba en
busy) at the moment, can we leave it open este momento, ¿podríamos dejarlo
for the time being? abierto?
I'll get back to you when I'm not so busy. Te llamo en cuanto tenga un hueco.
Autoevaluación
Match the arrangements to the Offers.
Ejercicio de relacionar
Su puntuación es 0/6.
A step ahead
Watch and read the following video. Pay attention to rhythm and
entonation.
Autoevaluación
Unscramble these sentences and put them in the right order.
there!
.
7. week Sorry, we postpone can it to next?
Think about it
Answer to these invitations.
1. Would you like to come over for lunch this weekend? (no).
2. How about a barbeque on Sunday, you could bring your wife? (yes).
3. Let’s do lunch this week. (yes).
4. Do you have time for a drink tonight? (no).
5. I’m going to the cinema tomorrow night, want to join me? (no).
6. I’m having some friends over for my birthday next Saturday; I’d love it if you could
come. (yes).
Now that you have the answers written down, read them aloud and record your
voice. Then, send them to your tutor. Try to sound natural!
Proposals.
As we know, proposals can be carried out either orally or written down. Let's have
a look at both of them:
When you come up with a new idea, sometimes you need to pitch that idea to
other people, mainly to your boss or colleagues, and therefore the most effective
way to convey your project plans is by creating a proposal. You can write a
proposal to share your idea concisely and put your plan in motion. Here are some
tips for you to follow:
Autoevaluación
Read the previous text again and answer the following questions:
at least two pages, the first one including your contact details.
as much pages as you want developing your idea from the very first page.
just one page with your contact information, name and date.
When writing a proposal …
Giving advice
SPEAKING TIP:
Be careful! Many people don't like getting advice if they haven't asked for it! To
avoid giving the wrong impression, you can try some of these expressions:
Giving advice 2
Do you think it's a good idea Do you think it's a good idea to
+ infinitive.
to…? recycle?
Autoevaluación
Fill in the gaps with the correct answer:
ought pay.
ought to pay.
If I were you, _____ less and study more.
you'd work.
I'd work.
I worked.
If I were _____, I'd move to another city.
in your shoes.
in your clothes.
in your jacket.
You _____ early tomorrow.
shouldn't spend.
should not to spend.
shouldn't spends.
_____, don't work so hard.
are you.
were you.
is you.
Think about it
Write down in the forum:
Imagine a friend of yours is facing some economical problems. Give him or her
some advice or suggestions to improve his/her situation. Then, enter the forum
the share your ideas with your classmates. Remember to use the expressions
you learned above.
These sentences refer to a past situation. You can make a conditional sentence
out of each sentence.
Do you think you can change those past situations? I am afraid you can’t,
because you cannot change the past. This is what we call the third conditional.
They are also called impossible conditionals. We use them to talk about unreal
past situations.
Form.
1. If she had known, she would have studied the irregular verbs.
Or:
2. We could have gone to the beach if the weather had been nice.
1. Where would you have gone if you had had the time? (Where + aux + subj +
verb?)
2. Would she have visited the Eiffel Tower if she had been in Paris? (Aux + subj +
verb?)
Ejercicio Resuelto
Click to read the Spanish translation.
Conditional type 3.
Let’s review the three conditional sentences together. Look at these sentences.
Think about it
So, what is the difference between the 3 types of conditional sentences?
That's right. First and second conditionals refer to present and future situations.
Third conditionals refer to past situations.
This is a chart with the main structures of conditionals:
Types of Conditional Sentences
Type of Conditional
If clause Main clause
Sentence
Autoevaluación
Write the verbs in their correct form to make third conditionals. For
negatives, use contractions (hadn’t, wouldn’t). Use only “would” in the
main clause.
Su puntuación es 0/5.
Autoevaluación
Write the verbs in their correct form to make third conditionals. For
negatives, use contractions (hadn’t, wouldn’t). Use only “would” in the
main clause.
Su puntuación es 0/5.
• If I had won a lottery, I would have bought a new house last year.
• If you had listened to your parents, you would have stayed at home.
• She would have got angry if you had taken her car.
• The teacher would have shouted at us if we hadn’t done our homework.
• What would you have done if you had seen the robbers?
Autoevaluación
Write the verbs in their correct form to make first, second or third
conditionals. For negatives, use contractions. Use only “will, would or
imperative” in the main clause.
Su puntuación es 0/6.
Autoevaluación
Write the verbs in their correct form to make first, second or third
conditionals. For negatives, use contractions. Use only “will, would or
imperative” in the main clause.
Su puntuación es 0/6.
Autoevaluación
Rewrite these sentences using the third conditional.
• Peter was hungry because he didn’t have lunch yesterday.
• I didn’t visit you at the hospital because I hadn’t heard of your accident.
A step ahead
Let's revise what we've learned so far. Check out the following websites:
The verb “to wish” is normally used as a synonym of “to want” or would like +
infinitive when we want to refer to present or future situations.
But the verb “to wish” is also used in other structures to express wishes and
regrets. Let’s see those structures or expressions.
Ejercicio Resuelto
Click to read the Spanish translation.
¿Cómo puedes expresar un deseo?
El verbo “to wish” normalmente se usa como sinónimo de “to want” or “would
like” + infinitivo cuando queremos referirnos al situaciones de presente o de
futuro.
Pero el verbo “to wish” también se usa en otras estructuras para expresar
deseo o arrepentimiento. Vamos a ver estas estructuras o expresiones.
Autoevaluación
Use the expression "I wish" to express wishes and regrets about the
present or the past. Use contractions.
friends in my town.
me last night.
• Peter didn’t tidy your room and some guests are coming today.
your room.
Su puntuación es 0/6.
• Peter didn’t tidy your room and some guests are coming today.
Autoevaluación
Use the expression “I wish + subject + would” to express complaint or
dissatisfaction. Use contractions.
I wish me so much.
• My husband is not patient with me.
I wish so demanding.
Su puntuación es 0/5.
Autoevaluación
Use the expression “I wish” to express wishes and regrets about the
present or the past.
2. Your manager can’t come to the meeting and you are in charge.
.
3. You didn’t invite Sandra to the party and she is upset.
Have you noticed that some verbs always take the same preposition?
For example: We pay for the newspaper, pay for a drink, pay for a meal,…
• Apply for (a post, a job). I have applied for two different jobs this month.
• Believe in (something). Do you believe in the resurrection?
• Belong to (someone). That car belongs to my brother.
• Care about (someone/something). He is very selfish. He just cares about himself.
• Complain to someone about (someone/something). He complained to me about
the noise.
• Consist of (something). The committee consists of 5 members.
• Depend on. Will we go camping next week? It will depend on the weather.
• Dream of/about (someone/something). Last night I dreamed about my cousin.
• Happen to (someone/something). What happened to you last night?
• Hear about (something: be told about news). Have you heard about Tom’s
accident?
• Hear of (someone/something: Know who or what they are). I have never heard
of the Suez Channel.
• Laugh at (someone/something). All the people laughed at him because he got
drunk.
• Listen to (someone/something: Pay attention). Listen to me.
• Look at (someone/something). Look at that. It is incredible.
• Look for (someone/something: Search). I am looking for Susan.
• Look after (someone/something). He is looking after our garden in our holidays.
• Pay for (something). I couldn’t pay for the theatre tickets last night.
• Rely on (someone: Trust). I can rely on my staff.
• Shout at (someone, if you are angry). Stop shouting at me.
• Speak to (someone). Can I speak to Miss Sarandon, please?
• Suffer from (an illness). Lots of people suffer from diabetes these days.
• Take care of (someone/something: look after). You’ll have to take care of your
younger brother tonight.
• Think about (someone/something: Consider). I will think about that later.
• Think of (someone/something: Remember). I will be thinking of you during my
absence.
• Wait for (someone/something). Wait for me at the restaurant, please.
• Write to (someone). Don’t forget to write to me soon.
Some words are similar in form and/or meaning and they are easily confused.
Some of those include:
Roll / Role.
1. A roll is:
1. A small piece of bread.
2. A piece of paper that has been turned into a tube.
3. A verb meaning "to turn (paper) into a tube".
4. A verb meaning "to turn over and over" (e.g. rolling down a hill).
5. A list of people in a group (i'm going to call the roll).
2. A role is a part in a play (Lucy Lawless plays the role of Xena) or, more loosely,
the function you perform in a certain group (I play the role of peacekeeper in my
family).
Rob / Steal.
Hear / Listen.
1. Hear (heard, heard). Hear refers to the action of receiving sounds in our ears
unintentionally.
2. I heard a crash when I opened the window.
3. Grandpa can't hear very well.
1. Listen (listened, listened). Listen refers to the action of paying attention to the
sounds in our ears.
2. Have you listened to his latest song?
3. Listen! Somebody is coming!
Autoevaluación
Fill in the blanks using the correct prepositions.
• The teacher complained the principal the children.
• We are thinking going camping next Easter.
• I am looking a supermarket. Can you help me?
• My neighbour suffers pneumonia.
• People say you can hardly rely taxi drivers in any city.
• We are writing the sales manager.
Su puntuación es 0/7.
Autoevaluación
Choose the correct word from the easily confused options.
role.
roll.
They _______ the bank yesterday.
robbed
stole
Since the accident I can't _______ very well!
listen
hear
I'm not too hungry. I'll just have a _______.
role.
roll.
Think about it
Do you think having safety procedures in you workplace is important? Why?
Ambulance. Ambulancia.
Plaster. Escayola.
Bandage. Venda.
Earthquake. Terremoto.
Flood. Inundación.
Mask. Mascarilla.
A step ahead
To learn some more words and expressions related to safety in your workplace,
have a look at this webpage.
Safety vocabulary.
Autoevaluación
Complete the sentences with one of the words given:
Su puntuación es 0/6.
Autoevaluación
Unscramble the words to make some of the words studied in this section.
1. Dazhar: .
2. Rpalset: .
3. Mebaulanc: .
4. Xob fsirt-ida: .
5. Amks: .
6. Lofdo: .
Su puntuación es 0/6.
1. Dazhar: Hazard.
2. Rpalset: Plaster.
3. Mebaulanc: Ambulance.
4. Xob fsirt-ida: First-aid box.
5. Amks: Mask.
6. Lofdo: Flood.
Think about it
If there was a fire in your workplace you could get really nervous, but you
should calm down because in this way you could help to solve the situation
more efficiently. It is really important to stay calm and take action soon and
correctly. Three possible things to do would be:
1. Tell everybody there is a fire. Maybe there are some people who haven't noticed
and their lives may be in danger. There is always some sort of alarm you can use
in these situations.
2. Call the firefighters to help extinguish the fire.
3. Contact medical services in case there are injured people.
Danger. Dangerous.
-ous
Fame. Famous.
Music. Musical.
-al
Politics. Political.
Sun. Sunny.
-y
Dirt. Dirty.
Attract. Attractive.
-ive
Create. Creative.
Enjoy. Enjoyable.
-able/-ible
Comfort. Comfortable.
Autoevaluación
Make adjectives from the following nouns of personal qualities.
Gap-filling exercise
Question Intonation
Punctuality. .
Self-discipline. .
Loyalty. .
Confidence. .
Intelligence. .
Spontaneity. .
Patience. .
(Common) Sense. .
Imagination. .
Strength. .
Toughness. .
Su puntuación es 0/11.
Did you notice some of them are do not follow the rules?
Autoevaluación
Which decisions do they make?
Yes.
No.
Sending the pre-palleted merchandise in an exclusive container.
Yes.
No.
Vacuum packaging.
Yes.
No.
Refrigerated packaging.
Yes.
No.
FOB incoterm.
Yes.
No.
CIF incoterm.
Yes.
No.
Think about it
Write in the forum.
• Have you ever written a Thank you card? When was it? What for?
• Is it very common for Spanish people to write thank you cards?
Well you could just send a card and some flowers. Traditional but always effective
- a small box of hand-made chocolates full of your friends' favourite sweets. You
can fill a small box for about £5 and have fun choosing them from the cabinet.
Some like nuts, some truffles and some soft centres in white, milk or dark
chocolate.
Another way of saying thank you is to offer your services. Offer to help weed the
garden, baby-sit or walk the dog. There are always some jobs that
people struggle to get round to - that always end up at the bottom of the 'to do'
list. Help your friend de-clutter, then take her shopping and help her choose some
new things to wear.
In addition, in English-speaking countries like the UK or the US, give a food thank
you is also quite common: Bake a cake. Everyone loves a home-made cake. Why
not bake their favourite as a thank you and give it to them in a lovely cake tin that
they can keep. Or present it on a cake plate or stand that they will treasure.
Cook your friends' favourite dish. Bake a lasagne, shepherds pie or curry. If they
don't want to eat it straight away they can put it into the freezer. Think how much
they'll appreciate it when they enjoy a labour-free dinner courtesy of you. Present
it in a lovely new baker and once they've polished off the shepherd's pie they will
have a permanent token of your gratitude.
Finally, another traditionally way of saying thank you for example would be with
blooms. Plant some spring bulbs in your friends' garden - a lovely thank you that
will endure and they'll be reminded of you when their garden is full of daffodils and
tulips. Give your friend a vase or jug decorated with a special thank you message
that they can fill with their home-grown cut flowers.
As you can see, there are many ways to show your appreciation, so what are you
waiting for? I bet there are tons of people around you who deserve a thank you
gesture!
Autoevaluación
Read the text again and answer the questions:
According to the text what is the most traditional and effective gift to show
your gratitude?
A hand-made box.
Su puntuación es 0/4.
A step ahead
In American History there is a quite famous celebration, the so-called
Thanksgiving Day. Do you know what Americans celebrate on this day? When is
it celebrated? Click the link below to read about this interesting information. Enjoy!
English Translation
English Translation
Thank you so much for all you did for Muchas gracias por todo lo que has
me. hecho por mi.
I really appreciate what you did for Aprecio realmente lo que has hecho por
me, I'll never forget it. mi y nunca lo olvidaré.
What would I have done without you! ¡Qué habría hecho sin ti!
I don't know what to say if thank you No me alcanza las palabras para
seems too small. agradecerte...
Thank you is not enough for all you Gracias no es suficiente por todo lo que
did for me. has hecho por mi.
You're the best and I'll never forget Eres el/la mejor y nunca te olvidaré.
you, thank you! ¡Gracias!
It was the least I could do. Era lo menos que podía hacer.
English Translation
Oh, come on! Don' t mention it! ¡Vamos, no tienes ni que mencionarlo!
A step ahead
Watch the following video in which Rebecca will show eight polite ways of saying
thank you. Have fun!
Text summary
Autoevaluación
Say thank you to the following people by talking directly to them. Be natural
and use your own words and the ones in section 1.2 . Add as many
information as you want. The following example will help you.
Example:
Mary has brought you a souvenir from Egypt.
Oh Mary, thank you very much for the souvenir, you shouldn't have bothered! I
love it!
1. Peter has given you a lift to the office because your car broke down
yesterday. .
2. Sally brought you a cup coffee from the canteen. You really need that
coffee. .
3. Simon helped you a lot with the project you had to hand in
yesterday. .
4. You were a student-worker at British Corporation and you are coming back to
Spain. Your colleagues were really nice to you.
1. Peter has given you a lift to the office because your car broke down
yesterday. Thank you very much Peter, I don't know what I would have done
without you.
2. Sally brought you a cup coffee from the canteen. You really need that coffee. Oh
Mary, you're my saviour! I really needed a coffee! Thank you very much!.
3. Simon helped you a lot with the project you had to hand in yesterday. Thanks a
bunch for all your help on the project Simon. I owe you one!.
4. You were a student-worker at British Corporation and you are coming back to
Spain. Your colleagues were really nice to you. Thank you very much guys for
all your did for me, I'll never forget it!.
Autoevaluación
When saying thank you, people usually reply with “it was nothing”, “my
pleasure etc.” Write down your colleagues reply to the thank you sentences
above.
1. .
2. .
3. .
4. .
Autoevaluación
Enter the forum and record your voice with the thank you sentences in exercise 3.
Try to be natural!
Have fun!
These clauses are used when we want to express the reason why we do
something.
Clauses of reason are introduced with: because, as, since, owing to, due to,
because of.
• Because, Since, As: They mean “porque” and are usually placed in the middle
of a sentence. They are followed by a sentence.
o Shakira could not sing because/as/since she was ill.
o Since, As: When they are placed at the beginning of the sentence, they
mean “como”.
▪ Since/as it was raining, we didn’t go out.
▪ As/since she fell off her bike, she had to go and see the doctor.
• Because of / Owing to / Due to: They mean “a causa de, debido a”. They are
always followed by a noun.
o Shakira could not sing because of her illness.
o We didn’t go out due to the rain.
o Incorrect:
▪ She could not sing because her illness.
▪ She could not sing because of she was ill.
Ejercicio Resuelto
Click to read the Spanish translation.
FRASES CAUSALES.
Estas frases se usan cuando queremos expresar la razón por la que hacemos
algo. Normalmente se introducen por palabras como: because, as, since,
owing to, due to, because of.
• Because of / Owing to / Due to: Significan “a causa de, debido a”. Van siempre
seguidos de un nombre o un pronombre.
Colin Powell.
These clauses are used when we want to express the result or consequence of
an action. These sentences start explaining the reason and they give the result
in the end.
Result clauses are normally introduced with: so, consequently, for this reason,
as a result, therefore.
• We use “so and consequently” to join two clauses. We also use “and therefore”
and “and as a result” to join two clauses.
o Shakira was ill, so she could not sing.
o We all heard of his accident and as a result we didn’t go out.
• We use therefore and as a result at the beginning of a new sentence.
o We are not interested in those articles. Therefore, we are not going to
order any of them.
o She fell off her bike. As a result, she had to go to hospital.
• We also use so + adjective + that or such + (adj) (a) noun + that, when we
speak about the result of something.
o So + adjective + that:
▪ The exam was so easy that everybody passed it.
▪ It was so cold that nobody went out.
o Such + (adj) (a) noun + that:
▪ It was such a difficult exam that nobody passed it.
▪ He is such a good teacher that all his students want to go to his
classes.
When the noun is plural or uncountable, we don’t use the article “a”.
Ejercicio Resuelto
Click to read the Spanish translation.
FRASES CONSECUTIVAS.
Estas frases se usan cuando queremos expresar el resultado de una acción.
Estas frases empiezan explicando la razón y dan la consecuencia o resultado
al final, justo al contrario que las causales.
Normalmente se introducen por palabras como: So, consequently, for this
reason, as a result, therefore.
• Usamos “so y consequently” para unir dos frases. También usamos “and
therefore” y “and as a result” para unir dos frases.
• Usamos therefore y as a result a principios de una nueva frase.
También usamos so + adjetivo + that o such + (adj) (a) nombre + that, cuando
queremos hablar sobre el resultado de algo.
Se traducen por “tan …. que …”
Cuando el nombre es plural o incontable, no usamos el artículo “a”.
Autoevaluación
Fill in the blanks with “because, because of”.
Su puntuación es 0/5.
Autoevaluación
Fill in the blanks with “so or such (a)”.
Su puntuación es 0/6.
Autoevaluación
Join these sentences using “so or such (a)”. Make the necessary changes.
1. The dog was very big. Everyone was frightened.
5. They are very good parents. Their children gave them lots of presents at
Christmas.
6. They had a terrible flight. They will not fly with that airline again.
.
Su puntuación es 0/6.
It was such a terrible storm that it tore down several trees on the
road.
5. They are very good parents. Their children gave them lots of presents at
Christmas.
They are such good parents that their children gave them lots of
presents at Christmas.
6. They had a terrible flight. They will not fly with that airline again.
They had such a terrible flight that they will not fly with that airline
again.
2.3.- Other ways to talk about the past.
Here we have an extra way to talk about the past. It's enough if you understand
it, even if you don not use it.
• "Used to" is a past form that expresses past habits or states, which we don't have
at present. For example:
o When I was a teenager, I used to eat lots of hamburgers, but now I am a
vegetarian.
FORM:
Remember, when we use the auxiliary verb "did", we use the main verb in
infinitive (use). The same thing happens in interrogatives.
This expression should not be confused with "get used to" or "be used to", which
is followed by an ing-word and means "acostumbrarse a" or "estar acostumbrado
a".
Ejercicio Resuelto
Click to read the Spanish translation.
• "Used to" es una forma de pasado que expresa hábitos o estados pasados, que
ya no existen en el presente. Es equivalente a un pasado simple.
Think about it
Rewrite these sentences with "used to" to express past habits.
1. My brother used to have an old car, but now he drives a new one.
2. Lots of office workers used to smoke, but now they don't.
3. Some people used to write letters and now they write e-mails.
4. My family used to go to the beach every summer, but they prefer mountain
holidays at present.
5. I used to buy lots of things in my free time, but now I only go shopping for my
children.
Think about it
Write sentences with "used to" using the prompts.
2.4.- Homophones.
Do you know what homophones are?
Homophones are words which have the same pronunciation, although they are
written in a different way.
It is the context which will help US to understand and know which word we have
just heard.
Some examples are:
We are going to provide you with a list of the main English homophones.
• Allowed – aloud.
• Ate – eight.
• Band – banned.
• Bear – bare.
• Be – bee.
• Berry – bury.
• Blue – blew.
• Buy – by – bye.
• Caught – court.
• Climb – clime.
• Die – dye.
• Hear – here.
• High – hi.
• It’s – its.
• Knew – new.
• Knows – nose.
• Made – maid.
• Meat – meet.
• Missed – mist.
• None – nun.
• One –won.
• Pair – pear.
• Rain – reign.
• Read – red.
• Right – write.
• Scene – seen.
• Sea – see.
• Sew – so.
• Site – sight.
• Some – sum.
• Son – sun.
• Sort – sought.
• Storey – story.
• Sweet – suite.
• Tale – tail.
• There – their
• Tide – tied.
• Two – too.
• Waist – waste.
• Wait – weight.
• War – wore.
• Wear – where.
• Weak – week.
• Weather – whether.
• Which – witch.
• Who’s – whose.
• Wood – would.
• Your – you’re.
Homophones.
Questions can be pronounced with the voice going up at the end or going down
at the end. Normally questions with yes/no answers have a rising intonation,
that is, the speaker stresses the ending of the question, and wh- questions have
a falling intonation and the speaker stresses the beginning of the question.These
are some examples of questions you might hear in an interview. Listen and repeat
them out loud paying attention to the intonation pattern.
Script
Ejercicio Resuelto
Click to read the Spanish translation.
Autoevaluación
Listen to these questions and decide if they have rising or falling intonation.
Write R or F in the gaps.
Matching exercise
Intonation Intonation
Question (1) Question (2)
(1) (2)
Where do you usually eat your Did she write all the
lunch? letters?
Su puntuación es 0/20.
After this exercise, you should know very well the intonation of the questions.
3.- Words you need. Thank you Cards history.
By the early 1400s, handmade paper greeting cards were being exchanged in
Europe. The Germans are known to have printed New Year's greetings
from woodcuts as early as 1400, and handmade paper Valentines were being
exchanged in various parts of Europe in the early to mid-1400s.
By the 1850s, the greeting card had been transformed from a relatively
expensive, handmade and hand-delivered gift to a popular and affordable means
of personal communication, due largely to advances in printing and
mechanization, as well as the 1840 introduction of the postage stamp.
The first known published Christmas card appeared in London in 1843, when Sir
Henry Cole hired artist John Calcott Horsley to design a holiday card that he could
send to his friends and acquaintances.
Although the first known valentine card can be traced back to 1415, it wasn't until
the early 1800s and the Penny Post that they became popular and affordable.
Esther Howland, a young woman from Massachusetts, was the first regular
publisher of valentines in the United States. She sold her first handmade
valentine in 1849, eventually establishing a successful publishing firm
specializing in the elaborately decorated cards.
Today, it could be said that Greeting cards have developed enormously, so much
so that we even have Electronic Cards. These Digital cards are becoming more
and more common since they are a quick way to send a message of thanks to
the other part of the world through a computer. No doubt, technology has taken
a primary role in sending and receiving thank you notes, invitations and general
greetings.
Autoevaluación
Read the text again and answer these questions.
In the 1400's …
In Germany.
In China.
In London.
Esther Howland was...
Thank you! These are welcome words to all of us. A thank you communicates
that we are valued and appreciated. Not receiving a thank you suggests that we
are taken for granted. That is why an expression of thanks can make all the
difference in a business relationship. Luckily, thank you notes are among the
easiest messages to write, especially when you follow these tips and
suggestions:
1. Do not procrastinate. Send your thank you note as soon as possible. The longer
you wait, the less likely you are to do it and the more likely someone somewhere
is feeling unappreciated.
2. Send it the old-fashioned way--in the mail. Some say it is okay to send it via E-
mail. It is true that something is better than nothing, but receiving a card in the
mail is far more exciting.
3. Hand-write your note. When learning how to write thank you a thank you note,
many reach for their laptop. That is fine, but try something different. Connect with
your heart and pick up your pen--even for business notes. Typing is faster, but a
neatly written note has the personal human touch of appreciation that every
person is longing for.
4. Be specific, positive and honest. Mention exactly what you are thanking them for
and why you appreciate it. This is not the time to critique the gift, it is the time to
be appreciative.
5. Be brief and to the point.
6. Use the word "You" more than the word "I."
Think about it
Here you have two examples of thank you notes. Read them carefully and
answer: What is the most appropriate one? Why?
A)
Dear Elizabeth,
I just love the cuddly blanket you gave me at my baby shower. You have a gift for
finding the most adorable things. I can't wait to bundle my little girl in the blanket.
I just know she will love it. Thanks for making my baby shower such a special
day.
Love,
Anne.
B)
Dear Elizabeth,
Thank you for the cuddly blanket. You have a gift for finding the most adorable
things. When my baby girl is wrapped in the warmth of your thoughtful present, I
will think be sure to think of you and all of your well wishes for my growing family.
Your presence at the shower made the day that much more special. Thanks
again.
Love,
Anne.
Though both are OK, B is a little bit more correct. If you read A carefully, you
will notice how often the writer refers to herself in this short note. The words,
"I," "me" and "my" appear a total of 7 times, whereas the word "you" is only
mentioned twice.
A step ahead
Make it real!
It is time for you to say thank you. Though we said before that it is better to send
thank you cards in the regular mail, since our course is online, we are going to
take advantage of the Internet access to thank you your tutor for being there for
you throughout the year. Click on any of the links below and enter an e-card
website. Customize your card and send it to your tutor. If you feel like, you can
also send a card to any of your classmates. Have fun!
In this section you are going to design a company of your own. These are the
steps you are going to follow:
• Type of business.
• Company information.
• Your own ad.
• Corporate image.
• Management and Organisation.
• Trade Fair.
You can choose the business according to your specialization, your interests or
your career. Choose something you like or any type of business which is easy to
get information about.
Start thinking of the name of the company, the logo, the stationery, etc.
4.2.- Company information.
ABC-guide information.
Your should give publicity to your new products and services. Maybe, the best
idea is to publish an ad in a well-known ABC- guide. Here is one examples:
Event Connection 360° can help you find the perfect venue and vendors for your
next San Diego event, meeting or party. Visit EventConnection360.com to
receive your free, customized recommendation list for your next San Diego,
Orange County or San Francisco Bay Area event. Or, search our online database
filled with hundreds of local venues and vendors. We have extensive partnerships
with hotels, restaurants, museums, country clubs, caterers, entertainers,
photographers and many other event professionals. Photo courtesy of the Prado.
(858) 695-3895
1. Write the contact information: name of the company, address, telephone, fax and
e-mail.
2. Highlight the most important facts and details about your company, details that
are necessary in order to establish future business negotiations.
3. Use emphatic and euphemistic words: state-of-the-art, premium, top quality,
upmarket, high standards, excellent, comprehensive, leading, refurbished, etc.
4.4.- Corporate image.
All the companies should have a corporate image designed to give coherente
and cohesion to all its written material. The corporate image is mainly featured in
the stationery, in business cards, and of course in the logo that appears in
anything related to the company.
You have to organize a meeting with the board of managers and executives. The
board has to plan the strategies of marketing of the company. The board has to
discuss several issues such as: the company resources, products and services,
possible providers and customers. Prepare the meeting and organize your ideas
following this agenda:
• Think and list the resources of the company: staff, inversion, and facilities.
• Design the Organization chart: staff
• Nominate the managers of the company, appoint the rest of the posts.
• Decide which are going to be the products and services that the company is going
to offer.
• Consider the necessities and think about the possible providers and your relation
with other companies of the sector.
• Think about your possible customers and ways of approaching them.
• Comments and questions.
Market Research
Now browse the Internet for information about companies similar to yours.
Trade Fair.
Now that you have your company created and organized, you need to give
publicity to your activities. One of the best ways of presenting your new company
to the rest of the sector is to go to one of the annual Trade Fairs, like Fitur. You
have to establish contacts with possible providers and customers. Therefore, do
not miss the chance.
By Jeff Haden
You've read a few books, heard the cautionary tales, created a business
plan, and talked to other business owners. You've done plenty of
homework and feel starting your own business is right for you.
That's a great start, but let's make sure. If any of the following strikes a
chord, give a little more thought to taking the entrepreneurial plunge:
You feel you could be a lot more productive... if you only had a new
(insert latest technology). Think about your last computer, smart phone,
software, etc. purchase. Did you really become more efficient? Can you
quantify the gains, or was it just nice to have? In your own business you'll
be lucky to get the "must have" stuff. Even if you have the funds, nice to
have is always money wasted.
You're still upset your department got the short end during the last
budget cycle. Unless a venture capitalist comes calling or your parents
fund your startup you won't really have a budget. Money spent doesn't
come from an invisible corporate pot, it comes from your pocket. If you
despise struggling with limited resources and hate seeing your great ideas
compromised by budgetary concerns, when you find out how limited
resources are in a startup you'll also hate running your own business.
You've ever said, "I've paid my dues." When you run your own
business you pay your dues every day. (The same should be true if you
work for someone else: The only real measure of your value is the
tangible contribution you make, each and every day.) Every day you have
to earn the right to stay in business. Your experience and years of hard
work earn you a place at the table. Dues are paid when you get paid by
customers.
Adapted from http://www.cbsnews.com/8301-505143_162-57321412/7-
signs-you-shouldnt-be-an-
entrepreneur/?tag=cbsnewsSectionsArea;cbsnewsSectionsArea.3
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In order to do this task, you play both roles. Make clear pauses every time you
change roles.
Cada tarea se puntuará sobre 10 puntos. Para superar cada una de ellas habrá
que obtener un mínimo de 5 puntos. Las tareas de comprensión (escrita y oral)
son de corrección automática. Para las tareas de expresión (oral y escrita) se
adjunta un Anexo con los criterios de corrección, que puedes encontrar en el
apartado de recursos generales del curso, junto al glosario del módulo en la
página de inicio del curso, etiquetado como Assessment and Grading Criteria.
Consejos y recomendaciones.
Para la tarea oral haz un esquema para organizar tus ideas pero no leas un texto.
El lenguaje oral es diferente del escrito. Puede haber vacilaciones y cambios en
mitad de una frase.
Indicaciones de entrega.
Apellido1_Apellido2_Nombre_ING07_TareaOral