BUSINESS ETIQUETTE 101

OVERVIEW:
In today’s world, business demands more than keeping your nose to the grindstone
and your ear to the ground. You need business savvy and the ability to establish
yourself in a credible manner. A faux pas at the wrong time can damage your
career. If you are newly appointed to a management position, or if you interact with
people you don’t know on a regular basis, this workshop can help you succeed. If
you want to enhance and polish your business image, or if you just want to avoid
feeling uncomfortable in the corporate world, this workshop will allow you to take a
quantum leap forward in skill, sophistication and confidence.

LEARNING OBJECTIVES:

Finesse introductions - from shaking hands and using eye contact to remembering
names.

Prepare for meetings, even if you aren’t presenting.

Dress appropriately for every business occasion.

Feel more confident of your business communication in every situation.

Gain that extra edge that establishes trust and credibility.

Copyright reserved 2006 www.leader2leaders.com Estienne de Beer 083 441 5455 estienne@lantic.net
ACHIEVING RESULTS AT MACH 3
Need a Motivational Speaker for Your Next Event?

Overview of One Hour Motivational Talk:

If you feel you are too little and insignificant to make a difference at work, you have probably
never been stung by a bee. A bias for action is a sure way to move ahead. One of the greatest
characteristics of all successful people is that they are forever action-oriented. The reverse is
just as true. Mediocre people are well known for over-promising and under-delivering. Too many
people in the workplace are waiting for the financial fairy to make things happen. A small block
of wood will stop a train from starting, but once it gains momentum, it will crash through a
concrete wall. How do teams gain the momentum necessary to blast through everyday
challenges and come out on top?

Erase the disease of empty talk.

Procrastination murders performance on a daily basis.

People come before spreadsheets.

Taking personal accountability for underperformance.

Enthusiasm is a choice of our free will.

Lack of tenacity torpedoes productivity.

Great teamwork happens when everyone pools their expertise and experience unselfishly.

A “can do” attitude delivers the mental energy that is needed to overcome all kinds of obstacles.

Preparing ourselves daily lays the foundation for future success.

The words “I”, “me” and “myself” are poisonous to a successful career.

You will never reap the right kind of results until you truly add value to those around you.
Copyright reserved 2006 www.leader2leaders.com Estienne de Beer 083 441 5455 estienne@lantic.net
POLISHING YOUR PRESENTATION SKILLS
OVERVIEW:

This workshop was developed to help prepare your employees or key customers to
design and deliver high impact, effective presentations. Few skills are as
straightforward and influential in improving results!
This highly interactive workshop is ideal for anyone who may deliver presentations,
training or workshops either to internal or external customers…
LEARNING OBJECTIVES:

Capture Your Audience Within 30 Seconds

Body Language Speaks More Eloquently Than Words

PowerPoint: Don’t Let The Tail Wag The Dog!

Eye Contact Transcends Language

Storytelling, The Nuclear Weapon In Your Arsenal

Project Your Voice

Pack A Punch With Pauses

Killer Questions, Honest Answers

Laughter Is The Best Medicine

Prepare a Super Presentation and Make Mind Maps

Timing Is Everything

Make Your Butterflies Fly In Formation

Dealing With Disruptions
Copyright reserved 2006 www.leader2leaders.com Estienne de Beer 083 441 5455 estienne@lantic.net