The “I Message” The “I Message”

“_______,
(person’s name)
when you “_______,
(person’s name)
when you
__________
(what they did)
it __________
(what they did)
it
makes me feel makes me feel
___________,
(how you feel)
___________,
(how you feel)

and I want you and I want you

to____________.”
(what you want them to do)
to____________.”
(what you want them to do)

The “I Message” The “I Message”

“_______,
(person’s name)
when you “_______,
(person’s name)
when you
__________
(what they did)
it __________
(what they did)
it
makes me feel makes me feel
___________,
(how you feel)
___________,
(how you feel)

and I want you and I want you

to____________.”
(what you want them to do)
to____________.”
(what you want them to do)

The “I Message” The “I Message”

“_______,
(person’s name)
when you “_______,
(person’s name)
when you
__________
(what they did)
it __________
(what they did)
it
makes me feel makes me feel
___________,
(how you feel)
___________,
(how you feel)

and I want you and I want you

to____________.”
(what you want them to do)
to____________.”
(what you want them to do)
 An Apology An Apology
When saying, “I’m sorry” it is important When saying, “I’m sorry” it is important
to listen. After listening, think hard about to listen. After listening, think hard about
what the other person has said, then: what the other person has said, then:

“_______,
(person’s name) I’m sorry “_______,
(person’s name) I’m sorry
that I __________.(what you did) that I __________.(what you did)

What do you need?” What do you need?”

(Listen attentively to them ) (Listen attentively to them )

“I’m going to: “I’m going to:

_______________.”
(what you are going to do to restore the situation) _______________.”
(what you are going to do to restore the situation)

An Apology An Apology
When saying, “I’m sorry” it is important When saying, “I’m sorry” it is important
to listen. After listening, think hard about to listen. After listening, think hard about
what the other person has said, then: what the other person has said, then:

“_______,
(person’s name) I’m sorry “_______,
(person’s name) I’m sorry
that I __________.(what you did) that I __________.(what you did)

What do you need?” What do you need?”

(Listen attentively to them ) (Listen attentively to them )

“I’m going to: “I’m going to:

_______________.”
(what you are going to do to restore the situation) _______________.”
(what you are going to do to restore the situation)

An Apology An Apology
When saying, “I’m sorry” it is important When saying, “I’m sorry” it is important
to listen. After listening, think hard about to listen. After listening, think hard about
what the other person has said, then: what the other person has said, then:

“_______,
(person’s name) I’m sorry “_______,
(person’s name) I’m sorry
that I __________.(what you did) that I __________.(what you did)

What do you need?” What do you need?”

(Listen attentively to them ) (Listen attentively to them )

“I’m going to: “I’m going to:

_______________.”
(what you are going to do to restore the situation) _______________.”
(what you are going to do to restore the situation)
 The “I Message” The “I Message”

“I don’t like it when “I don’t like it when

someone someone
___________,
(what they did)
___________,
(what they did)

and I want you and I want you

to____________.”
(what you want them to do)
to____________.”
(what you want them to do)

The “I Message” The “I Message”

“I don’t like it when “I don’t like it when

someone someone
___________,
(what they did)
___________,
(what they did)

and I want you and I want you

to____________.”
(what you want them to do)
to____________.”
(what you want them to do)

The “I Message” The “I Message”

“I don’t like it when “I don’t like it when

someone someone
___________,
(what they did)
___________,
(what they did)

and I want you and I want you

to____________.”
(what you want them to do)
to____________.”
(what you want them to do)
 An Apology An Apology
When saying, “I’m sorry” it is important When saying, “I’m sorry” it is important
to listen. After listening, think hard about to listen. After listening, think hard about
what the other person has said, then: what the other person has said, then:

“_______,
(person’s name) I’m sorry “_______,
(person’s name) I’m sorry
that I __________.(what you did) that I __________.(what you did)

What do you need?” What do you need?”

(Listen attentively to them ) (Listen attentively to them )

“I’m going to: “I’m going to:

_______________.”
(what you are going to do to restore the situation) _______________.”
(what you are going to do to restore the situation)

An Apology An Apology
When saying, “I’m sorry” it is important When saying, “I’m sorry” it is important
to listen. After listening, think hard about to listen. After listening, think hard about
what the other person has said, then: what the other person has said, then:

“_______,
(person’s name) I’m sorry “_______,
(person’s name) I’m sorry
that I __________.(what you did) that I __________.(what you did)

What do you need?” What do you need?”

(Listen attentively to them ) (Listen attentively to them )

“I’m going to: “I’m going to:

_______________.”
(what you are going to do to restore the situation) _______________.”
(what you are going to do to restore the situation)

An Apology An Apology
When saying, “I’m sorry” it is important When saying, “I’m sorry” it is important
to listen. After listening, think hard about to listen. After listening, think hard about
what the other person has said, then: what the other person has said, then:

“_______,
(person’s name) I’m sorry “_______,
(person’s name) I’m sorry
that I __________.(what you did) that I __________.(what you did)

What do you need?” What do you need?”

(Listen attentively to them ) (Listen attentively to them )

“I’m going to: “I’m going to:

_______________.”
(what you are going to do to restore the situation) _______________.”
(what you are going to do to restore the situation)