Professional Documents
Culture Documents
Week 2
Week 2
A.
B.
1. Niall says that a successful manager should firstly listen and secondly must ask questions.
2. Naill, before coming into contact with people from other countries, asked friends and locals for ideas
about what he should do and what he should not do.
Managers should regularly provide feedback to their team members to help them understand
where they stand and what they need to improve upon. Additionally, managers should
recognize their team members' achievements and contributions, which can help to motivate
and inspire them.
Develop strong relationships, build trust, recognition
Managers should foster a positive work environment that encourages collaboration,
communication, and innovation.
D. Niall's five key points about bringing out the best in people are:
5. Ask for people the commitment to working with management to realise the goal.
1.4 A.
2. If I were a manager I would be a good leader, a good communicator, careful with employees and
responsible.
B.
2 Managers set strict time limits. (It would not be ok to set strict limits because it would stress the
employees)
4 Managers and employees decide together what needs to be achieved. (It depends on the situation,
most of the time the manager should decide, but it is good to ask the opinion of the employees as
well.)
5 Decisions are made by managers and their staff (Only the managers make the final decision)
7 Managers do not want employees to avoid making decisions which employees should make (False -
Managers expect employees to follow their lead and avoid making decisions themselves.
8 Managers have tight control of employees’ movement and work schedules. (True - Managers have
tight control over their employees' movement and work schedules).
9 When employees are given tasks, they decide how to complete them. (False - Employees are expected
to follow the precise instructions provided to them by the manager, rather than deciding how to
complete tasks themselves).
D. I prefer to be a manager because I have a tight control of employees and work schedules.
E. Group 1
Establish – standards
Monitor - performance
provide – feedback
set – goals
make – decisions
assign – roles
Group 2
Present - ideas
Achieve - goals
Direct - employees
Take - action
Improve – performance
F.
1 look
2 make
3 reach
4 meet
5 make
6 deliver
7 make
8 achieve