SEQUENCE SCRIPT FOR THE RESTAURANT

Sequence of Your Script

activities

Welcoming Greetings “Good morning Ma’am/Sir, welcome to The Garden of

Eat’n! I’m Nika, your server for today. How may I
assist you?”

How many guests “May I know how many guests you’re having?”

Asking the table area

preference “Would you like your table area to be near a smoking
(Smoking or non- area, Ma’am/Sir?”
smoking area)

Escorting and Sitting “This way to your (reserved) table, Ma’am/Sir.”

guests

Unfolding the napkin “Would you like assistance to unfold the napkin,
Ma’am/Sir?”

Giving the menu card “Here is the menu, Ma’am/Sir. Today I’m featuring our
Suggestive selling: “salad of the week”, the Caesar salad with feta
(suggest your house cheese and Mango vinaigrette. It goes perfectly with
bestseller) your steak!”

Offering drinks “Would you like lemonade or our special house blend
iced tea?”

Placing food “Here is your order, Ma’am/Sir. One serving of caesar

For example : caesar salad with feta cheese and Mango vinaigrette, and
salad one serving of steak.”

Bussing soiled table “Excuse me, Ma’am/Sir. May I clear the table for you
appointment now?”

Presenting the bill and “Should I give you the bill now, Ma’am/Sir?”
accepting payment or
“Here’s your total due, Ma’am/Sir.”

Bidding Goodbye “Thank you for dining in, Ma’am/Sir! Come again.”