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外贸英语交流
1)
A: I don't believe we've met.我们以前没有见过吧？ B: No, I don't think we have.我想没有。
A: My name is Chen Sung-lim.我叫陈松林。
B: How do you do? My name is Fred Smith. 您好，我是弗雷德·史蜜斯。
2)
A: Here's my name card. 这是我的名片。 B: And here's mine. 这是我的。
A: It's nice to finally meet you.很高兴终于与你见面了。
B: And I'm glad to meet you, too. 我也很高兴见到你。
3)
A: Is that the office manager over there? 在那边的那位是经理吧？ B: Yes, it is, 是啊。
A: I haven't met him yet. 我还没见过他。 B: I'll introduce him to you .那么，我来介绍你认识。
4)
A: Do you have a calling card ? 您有名片吗？ B: Yes , right here 有的，就在这儿。
A: Here's one of mine. B 喏，这是我的。 B: Thanks. 谢谢
5)
A: Will you introduce me to the new purchasing agent? 请替我引介新来负责采购的人好吗？
B: Haven't you met yet? 你们还没见面吗？ A: No, we haven't. 嗯，没有。
B: I'll be glad to do it. 我乐意为你们介绍。
6) e b y.q8k
A: I'll call you next week.我下个星期会打电话给你。 a8
B: Do you know my number? 你知道我的号码吗？ A: No, I don't. 不知道。
B: It's right here on my card. 就在我的名片上。
7)
A: Have we been introduced?对不起，我们彼此介绍过了吗？ ? {
B: No, I don't think we have been. :不，我想没有。
A: My name is Wong.我姓王。X0N c B: And I'm Jack Smith. 我叫杰克·史密斯。
8) r
A: Is this Mr. Jones?是琼斯先生吗？ B: Yes, that's right. 是的。
A: I'm just calling to introduce myself. My name is Tang.我打电话是向您作自我介绍，我姓唐。
B: I'm glad to meet you, Mr. Tang. 很高兴认识你，唐先生。Q8Y
9)
A: I have a letter of introduction here. 我这儿有一封介绍信。
B: Your name, please？ A: It's David Chou.周大卫。
B: Oh, yes, Mr. Chou. We've been looking forward to this. 啊，周先生，我们一直在等着您来。
10)
A: I'll call you if you give me a name card. 给我一张名片吧,我会打电话给你。
B: I'm sorry, but I don't have any with me now.真抱歉,我现在身上没带。"@
A: Just tell me your number, in that case. 这样子，那就告诉我你的电话号码好了。
B: It's 322-5879.

约会篇:
11)精英外贸
A: Do you have some time tomorrow? 明天有空吧? B: Yes, I do. |有啊
A: How about having lunch with me?一起吃顿中饭怎样？ MB: Good idea."好主意
12) y,Y0E X#N w
A: If you're free, how about lunch?有空的话一起吃顿中饭如何？
B: When did you have in mind?你想什么时候呢？
A: I was thinking about Thursday?我看星期四怎样？ B: That will be fine with me. 没问题。
13)精英外贸论坛+f
A: I'm calling to see if you would like to have lunch tomorrow. 我打电话给你，是想知道明天一起
吃顿中饭怎样？
B: I'm sorry, but this week isn't very convenient for me. 对不起，这个星期我都不方便。
A: Perhaps we van make it later.那么，也许改天吧。 ` H B: That would be better. 好啊。
14)
A: I'm calling to confirm our luncheon appointment.我打电话来，是想确定一下我们约好吃饭的事。
B: It's tomorrow at twelve o'clock, right?是明天 12 点吧？-`-R
A: Yes, that's right. 是的，没错 B: I'll be there. 我会去的。精
15)
A: I'm sorry, but I have to cancel out luncheon appointment.(真抱歉，不过我不得不取消我们午餐
的约会。 B: I'm sorry to hear that. 真遗憾。
A: I have pressing business to attend to .我有紧急的事情要处理。
B: No problem. we'll make it later in the month .没关系，这个月改天再说吧。论坛 s j/^&U
16)
A: I need to change the time we meet for lunch.我需要更改我们见面吃午饭的时间。Z/u
B: What time would be good for you? 什么时间你合适呢？精英外
A: I'll be about half an hour late. 我大概要慢半个小时。
B: Good, I'll see you there at 12:30.好的，十二点我会在那儿与你碰面。 R3w C r8D U-{4T-~
17)
A: I'll get the check. 我来付帐。7 B: No, let me pay this time. 不，这次由我付。
A: No, I insist. 不，还是我来。 B: Well, thank you very much. 好吧，那就谢谢你啦?:
18)bbs.cnexp.net1f
A: This lunch is on me today, 今天这顿饭算我请客。$]
B: I think you got it last time.我记得上回也是你请的。论坛 A: It's my pleasure.我请得心里高兴。
B: That's very nice of you.既然这样，那就多谢了。
19) ]
A: Shall we split the check.大家分摊吧？ B: Why don't you let me pick it up.就让我来付帐好了。
A: Oh, that's not necessary. 啊，不必这样。
B: I know it's not necessary. I want to do it.我知道不必这样，可是我愿付?
20)
A: I really enjoyed the lunch.8 这顿饭我吃得好高兴。
B: Yes, let's do it again real soon.是啊，让我们不久再一起用餐吧。%\
A: I'll be back in town next month. 我下个月会再回这里来。
B: Good, I'll invite you out when you're here.好极了，等你来的时候，请再接受我的招待。

参观篇:
21)
A: Would you like to go through our factory some time?什么时候来看看我们的工厂吧？
B: That's a good idea. 好啊 A: I can set up a tour next week. 我可以安排在下个礼拜参观。
B: Just let me know which day.决定好哪一天就告诉我。外贸论坛
22)
A: thank for coming today. 谢谢您今天的莅临。
B: I'll wanted to see your factory for a long time. 好久就想来看看你们的工厂了。
A: we can start any time you're ready. 只要你准备好了，我们随时可以开始。
B: I'm all set. 我都准备好了。
23)
A: The tour should last about an hour and a half . 这次参观大概需要一个半小时。
B: I'm really looking forward to this. 我期待这次参观已久了。
A: We can start over here. 我们可以从这里开始。 B: I'll just follow you.7 我跟着你就是。T
24)精英外贸论坛 {/y U I e7z D1x6x G Y p
A: Please stop me if you have any question.有任何问题，请随时叫我停下来。B: I well. 好的
A: Duck your head as you go through the door there.经过那儿的门时，请将头放低。
B: Thank you. 谢谢。
25)精英外贸论坛 6i
IA: You'll have to wear this hard hat for the tour.精参观时必需戴上这安全帽。
B: This one seems a little small for me. 这顶我戴好像小了一点。
A: Here, try this one. 喏，试试这一顶。 B: That's better. 好多了。
26) F9Y o M z T ^
A: That's the end of the tour. 参观就此结束了。 B: It was a great help to me.真是获益良多
A: Just let me know if you want to bring anyone else.8e 如果你要带别人来，请随时通知我。 `8a
B: I'd like to have my boss go through the plant some day.我真想叫我老板哪天也过来看看。 ~ }
27)
A: I'd like to see your showroom. 我想参观你们的展示中心
B: Do you know where it is? 你知道地方吗？f /A: No, I don't.不知道 4g X
B: I'll have the office send you a map. 我会叫公司里的人送张地图给你。*|
28)'Z HZ
A: I'm hoping to get to your showroom. 我打算到你们的展示中心看看
B: When might you go? 什么时候想去呢？
A: I was thinking about next Tuesday. 我想下个礼拜二。
B: I'll meet you there, shall we say about eleven o'clock. 我会在那儿等你，你看十一点左右如何。
29)
a: Welcome to our showroom.6 欢迎参观我们的展示室，o!F3l ] X t f
B: Thank you, I'm glad to be here. 谢谢，我很高兴到这里来。C
A: Is there anything I can show you. 有什么要我拿给你们看的吗？
B: I think I'd like to just look around .哦，我只是看看而已。
30)精英外贸论坛"u;\ D t-o6f G
A: Where can we see your complete line? 什么地方可以看到你们全部产品的样品？
B: We have a showroom in this city. 我们在本市设有一个展示中心。
A: I'd like to see it. 我想看看。 B: Drop by anytime. 随时欢迎参观者。精英外贸论坛
31)
A: Is this your first visit to our showroom.您是第一次到我们展示室来的吧。J$B: Yes ,it is . 是的。
A: Can I show you around. 我来带你四处看看好吗？ B: That would be nice of you .那太好了！
32)
A: Be sure to call me if you need anything . 如有什么需要，请叫我精
B: Where are your smaller computers? 你们的小型电脑在那里？
A: Over there, near the back.就在那边，靠后头的地方。Y
B: Thanks . I see them now . 谢了，我现在看到了。
33)
A: This is our latest product . 这是我们的最新产品。
B: When is it going to be on the market? 什么时候上市啊
A: It will be out next month .b 下个月即可推出。bs.cnexp.net ^#[O9V9J4K0i
B: Could I have this sample free of charge? 这样品可以免费送我吗？
34)*B e
A: I'd like to take these catalogs with me .这些目录我想带走。
B: Sure . go right ahead . 好啊，请便。
A: And I want these price lists as well. 还有这些价目表我也要。
B: Please take whatever you like .请随意拿取吧。精英外贸论坛$
35)精英外贸论坛 n2I
A: How is the product selling? 这产品卖得怎么样？
B: It's selling well .卖得很好啊！
A: What are the selling points of your product? 你们的销售重点是什么呢？L _p O a
B: Compared with competing products , ours is smaller and lighter.比起其它竞争产品，我们的比
较轻巧。
36) UH G.C u k4g
A: I 'm not sure how this works. 我不懂这是如何操作的
B: Would you like me to demonstrate it for you? 要不要我来为你示范一下？
A: Can you ? 可以吗？ B: Sure .no problem at all. 当然，没问题。
37)精英外贸论坛#B)Q b F h j-S%I z4s
A: Anything particular you're interested in ? 有什么你特别感兴趣的吗？
B: I'm very much interested in your personal computers.1 我对你们的个人电脑深感兴趣。
A: Well, this is our latest catalog. 嗯，这是我们的最新的目录。
B: We'll order after we see the sample. 我们要看过样品才会下订单。
38)
A: We're having a special showing next week in our showroom.下周我们的展示室将有一个特别
的展示会
B: What do you mean by special?怎么特别呢。
A: It will be by special invitation only. 我们只邀请特别的客户
B: Please make sure I get an invitation.请记住寄张请帖给我哦。 J#m4`2
39)
A: We hope you enjoyed the visit to the showroom.希望你还喜欢我们的展示室
B: Yes ,it helped me out a lot.嗯，收获不少，bs.cnexp.net q \ O H y c d
A: Would you be kind enough to sign our visitors' book ? 请在来宾簿上签名好吗？
B: I'd be happy to .很乐意。
40)0s9u
A: We have this item in three price levels .此一品目，我们分三种等级的价格。 I V*v e
B: We need the best possible quality. 我们要尽可能最好的品质。
A: That means the A-24. 那就是 A-24 了。
B: I see ,that's what we will order. 哦，我们要订的就是那种。精

报价篇:
41)
A: We can offer you this in different levels of quality. 这产品我们有三种不同等级的品质。
B: Is there much of a difference in price? 价钱也有很大的分别吧？ M E R H4z#f
A: Yes ,the economy model is about 30% less. 是的，经济型的大约便宜 30%。精英外贸论坛
B: We'll take that one . 我们就买那种。H
42)
A: Is this going to satisfy your requirements ? 这种的合你的要求吗？
B: Actually , it is more than we need . 事实上，已超出我们所需要的。
A: We can give you a little cheaper model .我们可以提供你便宜一点的型式。精英外贸论坛
B: Let me see the specifications for that .让我看看它的规格说明书吧。
43)
A: You're asking too much for this part . 这零件你们要价太高了。
B: we have some cheaper ones .我们有便宜一点的。
A: What is the price difference?'价钱差多少？#R Y4P"v6w
B: The basic model will cost about 10% less .基本型的便宜约 10%左右。精英外贸论坛&U
44)9
A: How many different models of this do you offer? 这个你们有多少种不同的型式。 P1x"c I2
B: We have five different ones .五种 82X U1gM V5J b
A: Is there much of a price difference . 价钱有很大的差别吗？
B: Yes, so we had better look over your specifications. 是的，所以我们最好先把您的规格说明细
看一遍。
45)
A: The last order didn't work out too well for us 上回订的货用起来不怎么顺。
B: What was wrong? 有什么问题吗？$b
A: We were developing too much waste . 生产出来的废品太多了。
B: I suggest you go up to our next higher price level. 我建议您采用我们价格再高一级的货
46)
A: Did the material work out well for you ?b 那些材料进行的顺利吗？ ~%I Fs D
B: Not really .不怎么好。 {8h M7t A: What was wrong? 怎么啦？] W
B: We felt that the price was too high for the quality . 我们觉得以这样的品质价钱太高了。
47), W4k-
A: Has our material been all right? 我们的原材料没问题吧？ B: I'm afraid not .;有问题呢。k O
A: Maybe you should order a little better quality 也许您应该买品质好一点的 j{"k a Q3o
B: Yes, we might have to do that .b 是呀，恐怕只有这么做了。)} A5H N8|.|英外贸论坛
48) F
A: I think you had better come out to the factory .( 我看你最好走一趟工厂 v*O v } D Z b
B: Is there something wrong . 出了什么事吗。
A: Yes ,your last shipment wasn't up to par . 嗯，你上次送去的货没有达到标准。
B: Let 's go out and have a look at it .- 走，我们去看看? f _ Y
49) W
A: I want you to look at this material . 我要你看看这材料！
B: Is this from our last shipment ? 这是上次叫的货吗？ A: Yes ,it is .
B: I can see why you are having some problems with it . 我明白为什么你用起来会有问题了。
50)
A: I would suggest that you use this material instead of that .我建议你改用这种替代那种。
B: But that costs more . 可是那样成本较高。
A: But you will get less waste from this .但可以减少浪费。
B: We'll try it once .那么就试一次看看吧。
51)精英外
A: Our manufacturing costs have gone up too much . 我们的制造成本增加太多了。
B: You might try one of our cheaper components .'f 你试试这种较便宜的组件怎样？ @
A: Let's take a look at your price list again 我再看一次你们的价目表吧。
B: Sure . I'll bring it in next week .b 好哇 ，我下个礼拜带过来。bs.cnexp.net Y
52) D N.H#g6J%x6L ` Y
A: This is the best material we have to offer .这是本公司所供应的最好的原料。
B: Actually, don't think we need it to be this good .说实在的，我并不认为我们用得着这么好的
A: I can let you have this kind cheaper . 我可以算你便宜一点。
B: Let's do that .那就这么说定吧?
53)精英外贸论坛 R s I4g-L7k/_!?
A: How is the new material working out for you? 新原料用得如何？
B: Fine, we're saving a lot of money with it. 不错，节省了不少的钱，
A: I'm glad to hear that . 听你这么说真高兴。
B: It was a good suggestion .thanks .你建议得不错，谢谢。
54)
A: How many would you like to order ? 您要订多少？
B: Is there a minimum order？ 有最低订购量的限制吗？Y2v;U E%_!]
A: No，we can ship in lots of any size .没有，任何数量都可以出货。
B: We'll try one case of this .那么，这种的就试一箱吧 h k
55)
A: We're ready to take your order now. 你们现在可以下订单了。
B: We want to try this component as a sample.4 这种组件我们想试个样品看看。L {-p2z"L+h
A: I can send one for you to try . 我们可以寄个给你试用。
B: Yes , please do that .2 好，那就麻烦你了 B H
56) 2Q8\ T v l
A: How many would you like to order？您要订多少？
B: How do they come packaged ？货是怎样装的呢？
A: In cases of 100. 一箱装 100 个 B: We'll take 500.b 我们要 500 个
57)
A: We need seven of these . 我们要七个这种的。 B: They come in cases of five .它们是五个一箱。
A: Then ，send two cases please . 这样的话，就送两箱吧。
B: Good .thank you for the order .好的，谢谢你的订货。
58)
A: We can't handle an order that small . 这么少的数量，我们不能接受。
B: What is the minimum we would have to order .那么我们至少得订多少呢。
A: 300 pieces .300 个 B: I see ,send those ,then . 哦，那就 300 个吧。
59)精英外贸论坛
A: We have a problem with your order .3 你订的货有点问题。t Q UB: What is it ?什么问题。
A: We can't split open a case to fill your order .因为我们不能拆箱来凑足你的订量。 Q9` W
B: I'll see if we can take the whole case .那我考虑看看是不是可以买整箱。
60)
A: Do you offer any quantity discounts ?( 大量购买有折扣吗？J B: No, we don't. 不，没有。
A: Then give us three cases of this .那么这种的就买三箱好了精
61)
A: You could save a lot if you would order a little more . 如果你单子下得多一点，可以省不少的
钱。 B: How could we do that?怎么说呢？ M^ p6H
A: We offer a discount for large orders .我们对大量订购有打折 9i a(x3A H A d
B: Let me take another look at our requirements .那我们看看我们的需要量有多少$x
62)
A: Your prices seem a little high . 你们的价钱高了一些
B: We could make them lower for you . 我们可以算你便宜一点。 A: How ? 怎么做呢？
B: If you order in large lots , we'll reduce the price . 如果你大量订购，我们可以降价
63)
A: We can offer a 10% discount for orders over 10000 pieces. 订购一万个以上，我们可以打九折。
B: I'm not sure we can use that many . 我怕我们用不了那么多。
A: It would represent quite a savings . 这省下的可是一笔不少的钱哩。
B: Ok, I'll see what I can do .1 好吧，我考虑考虑吧
64)
A: Why are there three prices quoted for this part ? 这种零件为什么有三种不同的报价？ 6L'H
B: They represent the prices for different quantities. 那表示不同的量有不同的价钱。
A: I see . 原来如此。 B: The more you order , the more you will save . 订购愈多，省的钱愈多
65)
A: Is this your standard price ? 这是你们的基本准价吗？
B: Yes ,it is . 是的 1 精英外贸论坛;d9y g9qA: It seems too high to me 好像贵了一点。
B: We can negotiate the unit price for large orders . 如果大量订购，单价可以再谈。X
66)
A: I'm calling about mistake on our last invoice .4 我打电话来，是因为上回的发票有错。
B: What was it ? 怎么啦。'
A: We should have been given the large quantity price .'? 你应该开大宗折扣价才是。
B: Yes ,that is absolutely right . 啊，对的，是应该这样。
67)0I6E
A: Doesn't the quantity discount apply on this order ? 这次下的单子没有大宗折扣吗？精英
B: No ,I'm sorry ,but it doesn't.精抱歉，没有。英外贸论坛 n b { ` A: Why not? 为什么没有？
B: Because these items are from different shipments. 因为这几项品目不属同一批货。)
68))~%Z q6B F j
A: We can make the price lower if you would order a bit more . 如果你单子下多一点，我们可以减价。
B: How much more ? 还要多下多少？ A: Just three more cases .0 只要再三箱就可以了。
B: I think we can do that . 那我想没问题。
69)
A: I have the quotations you asked for . 你要的报价已经做好了。
B: Good ,we've been looking for them . 好啊 ，我们一直等着看呢。
A: I'll leave them for you to look over . 我会留下来给你慢慢的看。*X i$`3` z {5b
B: I'll give you a call when we are ready to talk about them 等我们准备好可以谈的时候，我会打
电话给你。
70) ~
A: Were you able to quote on all the items we need ? 我们需要的每个项目你都能报价吗。
B: No, not all of them . 不，没办法全部。 A: Oh ?why not ? 哦，为什么？
B: We aren't able to supply the third ad fifth items . 第三及第五项目，我们没有货供应。
71)
A: Here are the quotations that you asked for .3 这是你的报的价。H ` P f p e Z W8p
B: How do they compare to last year's ? 与去年的相比怎么样。
A: The price increases haven't been too bad at all .,~ 没有涨太多。 K t B l(}!x
B: That's good to hear .let's take a look at your prices . 那好，我们来看看你的报价吧。
72)
A: I have a question about this quotation you submitted . 你提出的报价我有问题。
B: What is it ?- 什么呢？E e0h;S
A: The third item has been omitted . :第三项目漏掉了。 N
B:Oh,yes .we don't carry that item anymore.哦，是的，那一项目我们不再卖了。; u ^)F H r h U
73)
A: What is the deadline for submitting the quotation ?6 报价截止日是哪一天？?
B: We need it in our office by next Monday . 下星期一以前要送到我们公司。
A: I think we'll able to make that .- 我想没问题。\m ^0[1T
B: Good .we can't extend the deadline .0] 那好，我们可不能延期的。
74) G f3S
A: We'd like a chance to bid on this business. 我们希望能有机会投标这笔生意。
B: We'll be taking quotations next month . 我们将在下个月接受报价。
A: Will you let us have the specifications ? 规格说明书可以给我们吗。
B: Sure ,just drop in my office some time and pick them up .!没问题，什么时候到我办公室来拿都可以。
75)*
A: Can you tell me why our bid was not accepted? 请告诉我为什么我们没有得标好吗？
B: I think you were a little too high on some of the items .我想你们有几个项目的价格高了一点。{
A: On which ones ?b 哪几个品目呢，bs.cnexp.net+`9C&s B F ~%]
B: You're perfectly welcome to inspect the winning bid . 我们很欢迎你来查阅得标者。 u/w
76)
A: Was our bid accepted ? 我们得标了吗？ e { lB: No ,I 'm sorry .it wasn't . 抱歉，没有。
A: Can you tell me why ?精能告诉我什么原因吗？英外贸论坛 x y D F'E w ^ T
B: Sorry ,but I'm not at liberty to reveal that information.. 对不起，我示能随意泄露情报。~ _
77)
A: Congratulations ! your bid has won . 恭喜！你得标了。 B: I'm glad to hear that . 真是好消息，
A: When can you come around to discuss some details with us ?什么时候可以过来和我们讨论
细节呢？ B: I'll be there next Monday at noon . 下个星期一中午吧。u ]6t*K+U Q j s
78)
A: What is your best price on this item ? 此一品目的最低价是多少？
B: $24.95 per hundred pieces 一百个美金二十四块九毛五。
A: That will be fine with us . 这价钱还可以。
B: Fine . I'll start the paperwork for your order right away . 好啊，那我立刻就为你们的订单作准备了。
79)
A: Can we expect the same price as last time ? 价钱能够和上次的一样吗？ a7T"E Q B m
B: Oh ,yes ,no problem about that. 哦，可以。没问题的。M I C
A: Good ,we'll be ordering in just a few days. 很好，两三天内我们就会下订单。
80)
A: This price is quite a bit higher than it was last time . 这次的价格比上次要贵了一些。
B: We're sorry ,but we 've had a slight price increase here . 真抱歉，不过我们出只涨了一点点而已。
A: Slight ?I wouldn't call this slight . 一点点？这叫一点点？！
B: We've had to increase our prices on this item by just 8%.这一种我们不得已也只加了 8%而已。
81)
A: We think the price in item number five is too high . 第五项我们认为价钱太高了。b d$`
B: That's about the best we can do on that .* 那差不多是我们所能开出的最低价了。
A: We'll have to talk it over some more . 这个我们还得再谈一谈。精英外贸论坛-Q
B: Let's see if we can work it out to your satisfaction . 我来看看是否有什么办法能让你满意精英
82)bbs.cnexp.net
A: I'm sorry ,but we have a problem here . 对不起，我们有困难。 B: What is it ?精什么困难。
A: We can't handle these price increase of yours . 我们没办法接受你们提高价钱。
B: Let's talk about it some more . 我们再谈吧。p-D6` L-QE x
83)
A: Are these new prices acceptable ,then? 那么，这些新价格可以接受吧？bbs.cnexp.net4B*pa
B: I'll have to check with my boss. 我得和老板先谈谈。精英外贸论坛 6r2a
A: I'm sure you'll find that we are very competitive now .我敢说你们一定会发现，我们现在的价钱
是不怕别人竞争的。 B: I'll let you know as soon as I get an answer . 我一有消息就立刻通知你。
84)
A: I don't think we'll be able to pay these price. 这种价钱我们恐怕没办法接受。
B: We may be able to work out a better deal for you . 我们也许可以想出一个对你有利的办法。
A: Such as ?精譬如说什么？英外贸论坛 S B x8f-_+q'f p9H K
B: We can give you a discount if you order for immediate shipment .如果你的订单是马上出货的
话，我们可以打折。
85)
A: We're not going to be able to get together on price . 在价格上我们的看法似乎无法一致。
B: Why not ?+ 怎么会呢？f e
A: Your bid is much higher than your competitor's . 你们的价钱比起其他公司高出太多了。
B: I'll check back with by head office for you . 这个我回头会跟总公司查核一下。
86)
A: I've got good news .* 我有好消息告诉你。N k _ B: What is it ?精什么好消息？英外贸论
A: The head office agreed to the lower price you asked for . 总公司已同意你要求的较低价格。
B: Good .now we can go ahead and write up the order . 好极了，现在我们可以准备下单了。精
87)精英外贸论坛"G N9p'e*o a7Z0i U P
A: What are your discount terms ?折扣的条件是什么？
B: We give a 2% discount for cash . 付现的话折扣 2%。
A: Is that all ? 只能这样吗？MB: Yes ,that is the best we can do .G 是的，这是我们的最低价了。
88) G-K A u
A: What are your discount terms ? 你们的折扣条件如何？
B: 2-10-net-30 . 2-10-net -30 2V5W Q
A: Let 's see ,that means a 2% discount if paid within ten days 哦。那是说如果 10 天内付款，有 2%
的折扣。V
B: Yes , and full payment is due within 30 days., 是的，如果在 30 天骨付款就没有折扣。
89)
A: I'm glad that you could see me today . 真高兴你今天能来。
B: Yes ,we only have one more item to take care of . 是啊，要谈的只剩下一项而已了。
A: That's right .we have to work out the final price . 是的，我们得把最后的价格敲定。
B: It's time to get down to business now . 是进入正题的时候啦。V B Q T
90) d { p V x
A: We're Ready To Place Our Order . 我们准备好下订单了。 B: Glad to hear that . 太好了精
A: Can I give it to you now ?( 现在就下给你，可以吗？' B: I'm all ears . B 洗耳恭听。 c(f

订单篇:bbs.cnexp.net:^5F7? L
91)8|-x A+` `
A: Are you ready to place your order now ? :你们准备好下订单了吗？
B: The order will be mailed to you next week . 下星期就寄给你们。
A: Is it going to the head office ? 寄到总公司？
B: No, I think it is going to be mailed to your local branch . 不，寄到分社。
92)#F/]
A: Thank you very much for the order . 谢谢你的订货。Z-}
B: We appreciate your fast service .b 麻烦你会尽力处理，谢谢。bs.cnexp.net:|'x0o7[4|*y4i
A: We do the best we can .6 我们会尽力而为。Q1C4u y t o
B: We'll be calling you again next month . 下个月我们会再打电话给你。
93)
A: We haven't received your order yet. 您的订单我们还没收到。C
B: It was mailed last week . 上个礼拜我们还没收到。
A: I'll check the office one more time . 我再跟公司查一下。-A ^
B: And I'll see if there was any mistake on our end . 我这边也会看看是否有什么差错。I'[ n
94)!
A: We need to make a change on our last order . 上回的订单我们需要更改。 q ^
B: What was the order number? 订单号码多少？
A: It was j-223,just double the second item . j223。第二项的订量要加倍。
B: Sure ,I'll be glad to take care of it for you . 好的，没问题，乐于为你服务。
95)
A: I'm here to see the purchasing agent . 我是来拜访采购经理的。
B: He's not in his office at the moment.b 他现在不在办公室里，
A: May I wait ? 我等他一下没关系吧？ B: Yes ,he should return soon . 请，他应该很快就会回来。
96)
A: I'm the purchasing agent here . 我是这里负责采购的
B: I'd like to give you one of our new catalogs . 我们有新目录想给你
A: I'll put it in my files . 我会将它归档。 B: Thank you very much ,精非常谢谢你。英外贸论 S*K
97)
A: Do you usually buy in large quantities ? 你们的订购量通常都很大吗？b
B: Our standard order is 500cases at a time . 我们的标准订量是一次 500 箱。
A: We can handle an order that size very easily. :这种量我们做起来很容易。
B: We'll let you know the next time we need to place an order . 下次需要订购时我们会通知你。,
98)
A: If I place an order now ,when would you be able to ship it ?'如果现在下单子，什么时候可以出货？
B: That all depends on the size of the order . 这要订购量的多寡。
A: It will be about the same as it was last time . 大概和上回的订量一样。 | P
B: We should be able to get that off to you right away. 这样的话，我们马上就可以出货 6
99)
A: This is last order we will be placing for a while . 这是最后一次下订单，我们暂时不再订货了。
B: Oh? Is there some trouble ? 哦，有什么问题吗？
A: No , we're just getting a lot of material stock piled . 没什么问题，只库存材料太多了。
B: Let me know when you are ready to order again. 那么需要再订货时，请与我联系。
100)
A: Do you have anything like this in your stock ? :你们库存中有象这样的东西吗？
B: May I see it a moment ? 我看一下好吗？ A: Yes , here you go. 喏，就是这个
B: Yes ,we can supply this for you . 嗯，这个有。
101)
A: We want to order some of these . 我们想订些这种货。 q、 ^ _ @
B: This is a standard size . 这是标准尺寸。A: Can you supply us right away? 能够立刻供货吗？
B: Yes ,we have plenty on hand right now . 可以，我们目前有不少现货。
102)
A: This is what we need . 我们要的就是这个。
B: I don't think this is a standard size. 我看这不是标准尺寸吧？
A: It's not .it is a little oversized. 不是，它比标准的大了一点。 G T
B: In that case ,we wouldn't have it in stock . 如果是这样，我们库存不会有。
103)
A: Is this the part that you need ? 这是不是你所需要的零件？B
B: Yes ,that 's right . 是的，没错。,g d fA: How many do you need ? 你需要多少？
B: We'll take all that you can give us . 你们有多少就买多少。
104):A)` s G(c!? @
A: I understand you want to increase your order . 我知道你想增加订购量。
B: Yes ,we have to double it . 是的，我们必需加倍。g
A: I'm not sure we have that much on hand . 我没把握现在的量有没有那么多。
B: Could you check it for me ,please? 请你查一下好吗？
105)
A: I checked our supply of that material you asked for . 我查过了库存中你要的那种材料。@8U
B: How does it look? 怎么样？bbs.cnexp.net* DA: We've got plenty, 我们有不少。
B: Good ,I'll get an order to you right away .$ 好极了，我立刻就下订单给你。
106)
A: I just got an answer about the stock we have on hand . 我刚刚接获通知我们现有库存量。
B: Good news ,I hope . 希望是好消息. A: Sure, we can handle your order . 嗯，你的订单没问题。
B: Boy ,I'm really glad to hear that . 哇，听了真叫人高兴。
107))R }%z$_
A: How much did you want to increase your order .b 你的订量要增加多少？bs.cnexp.net ~ Q
B: We need three times as much as we originally ordered. 原来的三倍。 w V7
A: I'll have to check to see if we can handle that . 我得查查看我们是否付得了这么多。
B: Please do. We 're desperate for the material . 麻 烦 你 了 ， 我 们 非 常 需 要 这 些 材
料。 W/P r [/M
108) 2p0_ Z [)S6A
A：We don't have enough material on hand to take care of this 我们现在手边的存量不够你的订
单。 精 B: When will you have more? 什么时候你们会再进货呢？
A: By the end of next month . 下个月底。
B: I'm not sure we can wait that long . 恐怕等不了那么久了。
109)
A: We're going to be placing a large order soon .b 我们马上就会下一张大订单了。
B: This is a pretty hot item . 这货十分抢手哩。
A: We're really going to need it . 我们真的一定要定到。
B: In that case ,I'll have some set aside for you . :既然这么说，我会为你留一些下来。{ h
110)
A: We're out of one item on your order . 你我订的货里有一项我们没有了
B: Do you have any suggestions. 你说怎么办？
A: We can give you a better one at thesame price . 我们可以给你更好的一种，价钱一样。
B: Good . go ahead and do that . 好啊，就这么办。}+R p，精英外贸论坛 y a q-ZX#N.D
111)
A: Can we substitute the J-123 for the J113? J-123 来替代 J-113，可以吗？
B: Is the price the same 价钱一样吗？ A: Yes ,just the same . 一样。
B: That will be alright with us . 那就可以。
112)
A: Our order specified "no substitutions".4 我们订单上特别裁明了“拒收替代品”。K!
B: We were out of the part you needed .精你要的那种零件我们没有货了，英外贸论坛,\;v x
A: We just can't use this one ,it won't work . 这种的我们就是不能用，行不通的。 { ~ g e
B: Is see ,we'll have it picked up ,in that case . 哦，我明白了，这样子的话，我们就把它挑出来。
113) R v W/} E @
A: We're having a lot of trouble filling this order . 我们这次供货很有问题。
B: What seems to be the problem. 什么样的问题呢 z
A: We're out of a lot of the items. 有好几项都缺货了。
B: Let's see what we can substitute .b 我们来想看看有没有什么可以代替的。
114)
A: Is there any chance that we can substitute this for you ? 这个可不可能使用代替品呢？
B: I'll have to check with our engineers. 我得请教工程师才行。
A: I'll wait until I hear from you .#` 那么我就等你消息，
B: I'll get back to you as soon as I can .. 我会尽快给你回音。F0U8\0r:N/B K `%i b
115)精英外贸论坛)_ M [#n2L%l d c
A: I'm afraid the item you substituted didn't work . 你这代替品恐怕不能用。
B: Was it too big ?; 太大了吗？G%}9u2XgV EA: Yes ,that's right.6a 就是啊。" s ~;B t0i ?
B: I see ,we'll take another look at your specifications. 哦，我们会再查一直你们的规格说明
书。
116)j*S Y u @"{ E
A: We may have to back order three items on this order . 这次订的货有三个项目必须要晚点才
能交货。 B: That's not so good . 这样不太好吧。
A: Can we substitute in these things? 这几项可以用替代品吗？
B: I don't know . I'll check. 不知道，我问问看。精英外贸论坛$G E#[#Y1C&c A d
117),z] A [.c v p d {1o
A: We need these things right away . 这此东西我们马上就要。
B: We're out of the red adapters.红色的接头没货了。
A: If you have blue ones , send those .如果有蓝色的，就送蓝色的来吧。
B: Good ,we can do that right away .好的，立刻就办。
118) y D X8s b
A: How's the order coming along ? 我们订的货怎样呢？v4B$M4A
B: We're going to substitute a better item for number 3 .精我们将以品质较好的来代替三号产品。
A: At the same price ? 价钱一样吗？ B: Yes , of course . 当然一样。
119)
A: That about wraps it all up . 一切差不多都结束了。 B: Yes ,I think so . 是啊。
A: All we have to do is sign the contract . 剩下的只要签订个契约就行了。
B: We can do that at the meeting tomorrow .b 我们明天开会时再签订吧。
120)
A: Is the contract all right now ? 契约现在这样可以了吧？
B: I think we need to discuss the fifth clause .我想第 5 条需要讨论一下。
A: Would you like to do that now ?你要现在就讨论吗？
B: Now is as good a time as any.就现在好了。 p2x \0y:_+}
121)
A: We need to make some changes in this contract . 这份契约有几个地方需要修改。
B: Can we do it right now?* 现在来修改可以吗？z z0m*P r^
A: No, I need to talk to the home office . 不，我得先跟总公司谈谈。
B: Fine .let's get together again next week. Z 好吧，那就下周再聚会了。T
122)
A: We'll have to get this contract typed as soon as possible .b 我们得尽快把契约书打出来。g
B: My secretary can start on it right away . 我的秘书现在就要可以打。 @ F2v R
A: I think all the changes are easy to see . 我想所有修改过的地方都很容易看出来吧
B: She won't have any trouble, 对她不会有什么困难的。
123) @,~ f I v j
A: Are you ready to sign ? 准备好可以签名了吗？ B: I sure am. 嗯，可以签了 E*n/A K:A
A: Here's a pen .+ 这里有笔。 \ B: Thank you .+ 谢谢。R0C `-I
124)
A: Where do you want me to sign ?你要我签在哪里？ B: Right here.2 就在这儿
A: How's that? 这样子可以吧。 B: That's fine . 可以。精英外贸论坛 S
125)
A: We can't sign the contract yet . 我们还不能在契约上签字。
B: Why not ? 为什么不能？
A: There are some changes the still have to be made . 有些地方还得修订。
B: Just let us know when you are ready.)那么，准备好了就请通知我们。 m j m5P,j
126) w,x6jA/K
A: This clause will have to be changed .b 这一条必须更改。
B: Just pencil in the changes and we'll retype it . 修改的地方请用铅笔，我们会重打。J
A: Can you read that . 看得清楚吗？ B: Oh, sure . 哦，没问题。
127) f)z
A: Who is going to sign the contract for your side ? 谁代表你们这一方签约？,
B: The general manager .'我们总经理。2R7M H e h
A: Shall I make an appointment to see him?我是不是要约个时间跟他见见面？ 英外贸论坛 A Z
B: Yes .some time next week would be good ./ 好啊，就下个星期找个时间吧。4b
128)+ N8x5U
A: I'd like to look this over before I sign it . 签约之前我想再看过一遍。R
B: Of course .take your time . 当然，你慢慢看吧。
A: It looks fine to me .b 看起来好像没什么问题。
B: Just sign there on the bottom . 那么，就请在下面这里签个名。
129)
A: Here's my signature .g 我签好了。J ~4I r B: And mine . 我也是
A: Let's go out and celebrate .我们到外面庆祝一下吧
B: I think we both need a drink .5 我想大家都需要喝一杯。
130)
A: Here's your copy of the contract . 这是你的那一份契约。
B: Good . I 'm glad we're all done .+ 太好啦，我真高兴一切都成了。N
A: Yes, it's nice to be finished .#K 是啊，完成了真好。 SXB: You can say that again. q 说的是。

货运篇:%]:`
131)
A: We're about ready to ship your order . 你们的货我们差不多准备在发送了。
B: We need this order packed in a special way . 这次的货需要特别的包装。
A: We know it is fragile . M 我们知道它容易破碎。
B: Yes .please be careful when you send it out .* 是的，出货时请小心些。?"Y k N1](|4q$G
132)精英
A: We're getting the order out now . 我们现在要出货了
B: Did you get our packing specifications? 你收到我们的装箱说明书了吗？ t:^/?-j
A: Yes ,I'm looking at them right now . 收到了，现在正在看。
B: good .take care with the order ,will you ? 很好，那就麻烦你们多操心了。 I
133)
A: Have you seen our new packing specifications ? 你看过我们新的包装指示了没有？
B: Yes ,I have. 有，看过了
A: We'll need all our orders packed that way from now on . 今后我们所有的货都要照样包装。
B: We can handle that for you with no problem . 没问题，我们会照你的指定的方式去做。
134) q J O7E W:Y({
A: Do you think you can follow our specifications for packing ? 就照我们的指定方式装箱，没问题吧。
-B: They will add a couple of days to our shipping date . 那要多个二、三天才能出货哦。
A: We're prepared for that . 我们已有准备了。 B: Then we can do it for you . 那就照你的意思做。
135)
A: We need our order separated into three different boxes . 我们订的货需要分装三箱。
B: How do you want it separated ? 怎么分呢。
A: I'll send you a note about that . 我会寄一张便条给你。
B: Good ,we'll pack up the order as soon as we get the not .+ 好，我们一收到会立刻打包。
136) m9s*e8u,e(_4L
A: Does this whole order go to the same place ? 这一整批的货都是送往相同的地方吗？精英外
B: No ,half of it is for our wheaten plant. 不，有一半要送到我们的惠顿厂。"W
A: Then we're going to have to shop it in different lots . 那我们是要分开送了。%{
B: Yes ,that's right .对的。
137)&V9Y/}w e B O
A: We have a problem . 出问题了。 C W-o6B: What is it? 什么呢？
A: Our last order arrived damaged because of the packaging . 上次叫的货因为包装太差送到
后都损毁了。 B: I see ,I'll look into it for you . 哦！这件事我会查明的。
138)h
A: There was some confusion about our last shipment . 上一批货把我们搞得迷迷糊糊。
B: Why ?what happened .b 为什么？怎么啦？bs.cnexp.net Z
A: The order number wasn't anywhere on any of the boxes . 所有的条子都没打上订货号码啊！
B: I'll see that doesn't happen again . 我会注意以后不会再发生那样的事。
139)
A: When could you make a delivery ?精你们什么时候可以交货啊？
B: Is this a rush order ? 这批货急吗？
A: Kind of . 有一点。 B: We'll get it right out for you. 我们马上就出货。
140) w _8l U
A: I'm calling to see what happened to our last order . 我打电话来是想知道上次订的货怎么样
啦？ B: That is scheduled for shipment the day after tomorrow , 预定后天就可装船了。
A: Good ,we need it .b 好，我们等着要这批货。 B: It will be there . 没问题，会送到的。
141)
A: What seems to be the delay in shipping ? 你们出货延迟了，是什么原故呢？
B: We're having trouble arranging for a carrier . 因为货运公司的安排有问题。[ 2{
A: We really need that material ,you know ."I 你知道，我们急着需要那批材料。
B: Yes ,we'll have it out just as soon as we can . 是的，我们会尽快出货。
142) k E
A: Could we send this out to you right now ? 现在就出货可以吗？bA0r J V U S s
B: We don't need it until next month .精我们要到下个月才用得着。
A: It is all ready to go .货已经准备好等着出了。
B: We don't have space in the warehouse for it . 我们仓库没有空位了。
143)
A: We're having trouble meeting your shipping schedule . 要如期出货，我们有问题。
B: How late do you plan to be ? 你们预计延迟多久？QM A: About a month . 大概一个月。精
B: I'm not sure that we can wait that long . 我不知道我们是否能够等那么久。
144)%O-i7N ]6R e5R
A: Can you change the shipping date on out order ?- 你能不能改一下我们的出货日期？?
B: Do you want to make it earlier or later ?要提早还是延迟呢
A: Later ,by about two weeks . 延迟，大概二个星期。
B: I'll tell the shipping superintendent about it for you . 我会把这事告诉出货组长。
145) _ P Y$[.K
A: It would be easier for us if you would ship next month . 如果能在下个月出货的话我们会轻松一些。;b
B: That is our peak season .;} 下个月是我们的旺季。r4z
A: Will it cause a delay ? 会耽搁出货吗？
B: We could guarantee delivery better if you would take it now . 如果现在交货我们较能保证如期
交到。
146)
A: How would you like this order shipped ? 这批货您要怎么运送？
B: Send it the fastest possible way . 用最快的方式。
A: That might cost a little more . 那样恐怕要多花点钱。
B: That's OK .We really need the material .!L 没关系，我们急着要这些原料。Z3f-k q
147)
A: How fast could we have this order ? 这批货多快可以交给我们？
B: In five working days ,if we ship by air . 如果空运的话，五个工作天内可以到。
A: Maybe we had better do that . 看来就这么办吧。
B: We'll get it right out . 我们马上就出货。
148) o
A: Are you going to ship this by air ? 这批货你要用空运的吗？
B: That costs quite bit more .那要多花好多钱。A: How much more ? 多多少。
B: I'll check the rates and call you back . 我来查一下价目再给你回电。
149)0J s U#M t1z
A: Please make sure you mark the shipment for careful handling . 请不要忘了在货物上标明“小
心搬运”。 B: Yes ,we'll do that for you . 好的，我们会的。
A: Warn the trucking company to take it easy .吩咐卡车运输公司要小心啊。
B: I certainly will . 一定的。
150) T/N Q
A: We need our order number on the outside of each box ./ 我们需要每只箱子的外观都打上订购号码。
B: That will be no problem . 没问题的。
A: It makes it easier for us when we get the order on the dock . 这样我们在码头提货时比较方
便。 B: I'll take care of it for you .6 这事我会注意的。 {n
151)
A: We'd like you to change shippers for the next order . 下次的货我们希望换一家运输公司。
B: Was there a problem . 出了什么问题吗
A: There was a lot of damage in transit . 很多货在运送途中损坏了。
B: We'll find someone else for you .# 我们会为你另找一家。 X L x ^
152)
A: We'll have to cancel if we don't get that order soon .精如果不能很快拿到货，我们只有取消啦。
B: It's already in transit .0 已经在运输中了
A: Good ,we've been waiting a long time . 好，我们已经等好久啦。
B: You'll have it tomorrow at the latest .b 最晚明天就能拿到了。
收款篇:
153)bbs.cnexp.net
A: Do you know out terms ? 你知道我们的付款方式吗？
B: No ,what are they ?1 不知道。什么呢？
A: 2% for prompt payment ,net in thirty days .2 立即付款的话可以有九八扣，三十天内付款需付全额。i
B: That will be fine with us . 没问题。
154) KU
A: Are you planning to pay in cash ? 你要付现吗？ B: Yes ,that's right. 是的。
A: In that case ,we can offer you a discount ., 这样的话，可以给你折扣。q ` n Y![ W
B: Good ,I'm glad to heat it . 哦，不错嘛！
155)精英外贸论坛 X y l6A+l
A: What are your payment terms ? 你们的付款方式如何？
B: Do you have an account with us ? 你在我们公司有没有记帐户头？ A: No, we don't 没有
B: In that case ,we'd like cash on receipt of invoice . 这样的话，您在收到帐单时请付现。精英
156)
A: How can we set up an account with you ? 如何才能跟你们设立记帐户头呢？
B: Is this your first order ?6 您这是第一次订货吧？q9U,i!t j t2A: Yes ,that's right . 是的。
B: Pay cash for this one and then we'll see what we can do .精这次就请付现金，以后我们再看看
157)
A: We're going to pay by check . 我们要开票付款。
B: Will you please have the check certified ? 那么请开保付支票好吗？
A: If you think it is necessary . 如果你认为有这必要的话。精
B: It's just our policy . 这只是公司的政策。
158)精英外贸论坛
A: We can't let you have any more material . 我们不能再供给你原料了。 B: Why not ? 为什么？
A: Your account is way past due . 你的户头过期未付太久了。
B: But we need just a little more time . 请再多给我们一点点时间。
A: We can't ship anymore until we get payment . 除非收到你的付款，否则我们无法再出货给你。
159) G j5s N
A: We're going to have to put your account on C.O.D.。今后我们不得不将您的户头改为 C.O.D.。
B: Oh ,no ,don't do that .. 哦，不。请不要这样。| s-F c F
A: I'm sorry, but I don't really have much choice . 对不起，我实在没有什么选择余地。
B: We'll pay up as soon as we can . 我们会尽快付清的。 F Y X&X K F
160)
A: If you put on C.O.D., we'll have to go elsewhere . 如果你要 C.O.D.的话，我们只有找别家公司。
B: There's nothing much I can do . 这事情我无能为力。
A: I'm sorry you feel that way . 你这么说，太令人遗憾了。
B: I don't like this either . 我也不高兴这么做啊。

售后服务篇: ^4_:V.d8F(\
161)7t | _$_4k B \
A: Yes , may I help you ? 有什么事吗？
B: We had a damaged shipment from you . 你们送来的货有损坏。 u"| \
A: We'll look into it right away for you . 我们会立刻调查清楚。( D2x C7N5Q ~
162)-T D ^5R/` B z3?
A: Was the damage extensive ?U 坏得很多、很严重吗？ t b Y
B: I'd say about half of the shipment is unusable . 我看大概有一半的货不能用了。
A: We'll send a man right out to look at it .b 我们马上会派个人去查看
B: Good ,we'll be expecting him . 好，我们等着他。
163)$x9C l"m5A
A: How bad was the damage . 损坏情况如何？
B: One packing case was crushed . 有一个箱子全压坏了。
A: Was all the material in that case destroyed ? 箱里的东西都毁了吗？.k7n _ i
B: We don't think we can use any of it at all . 我看都不能用了。6c o"R%k"U4Z g N U [
164)
A: Did you note the damage on the bill of lading ?你把损坏情形注明在提货凭单上了没？
B: Yes ,of course .当然。
A: We'll start a claim with the shipping company . 我们会向货运公司着手申请赔偿的
B: We'll wait and see what they say . 看看他们怎么说吧。|(c L Q3B/Z
165)
A: Just whose fault is this damage ?#Y 这次的损坏究竟是谁的责任呢？
B: The order was in good shape when it left out factory . 货离开工厂时都是完好无缺的啊。
A: It certainly didn't arrive here that way .$ 送到这儿时可不是那样！ },I
B: We'll make it right with you ,of course . 真相如何，我们一定会让你知道。
166)) M!E0~ ]&K5J(P
A: How about taking the damaged portion at a lower price ? 损坏的那一部分就算便宜一点，如
何？ B: What kind of price did you have in mind ?2 你说多少呢？]
A: I was thinking of 40% off . 打个 6 折吧。 H!?/R9B: That will probably be ok . 应该可以吧。
167)
A: I'm sorry ,but I don't think this damage is our fault . 抱歉，不过我不认为这次的损坏是我们的错。
B: What do you mean ?$ 你这话是什么意思？[:M W3G5r@ Q)W
A: It looks like the shipping company did this .) 应该是货运公司造成的吧。}9J7h y8Y M0k
B: We'd better take it up with them ,in that case . 如果是那样，我们最好向他们提出来。u9M
168)
A: We can't process your damage claim . 我们无法办理你的索赔。精英 B: Why not ? 为什么？
A: You didn't note the damage on the bill of lading . 你没有在提货单上注明损坏情况。
B: I see . 这样
169)Z(_*T ` y)h Y7t
A: It looks like we have problem with the shipment . 货有问题哦。)
B: What kind of problem . 什么样的问题呢？W"\j
A: We came up about two cases short . 我们发现大概短少了两箱。
B: I see ,we'll look for them on our end . 哦，我们这边会找找看。
170)
A: Are you sure you sent the full order ? 你确定货全部都出来了
B: Yes ,why ?b 是的。怎么样呢？ A: We seem to be three packages short .b 好像少了三大箱。
B: You'd better check with the shipper . 你最好向货运公司查查看。X
171) m* h
A: We're sorry ,but we cannot allow your claim .对不起，我无法接受你的赔偿要求。
B: Why not ? 为什么？ A: The material was not damaged by us. 东西不是我们损坏的。精英
B: We'll have to talk this over some more . 这件事我们得好好地再谈一谈。
172)
A: What about our claim ? 我们的赔偿怎么样啦？
B: Our shipping manager is looking into it .(x 我们的货运经理正在调查这件事。 e
A: When will we hear something from him ? 什么时候会有消息呢？3
B: On , in just a day or two ,I think .精哦，我想就这一、两天吧。9 英外贸
173) @" R v F7f
A: Here is the final settlement for your claim . 你的赔偿问题终于解决了。 ^u9B w9} C
B: Thanks , we appreciate the fast work . 谢谢你们这么快就办好了。bbs.cnexp.net ?1]'C9c/k/F
A: We only hope we won't have this kind of problem again . 我们仅希望不会再有这样的事情发生。
B: That goes for us too . 我们也是这么希望?N1d"E%C;{ r6H Y