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Assertiveness Training: A Forgotten Evidence-Based

Treatment
Brittany C. Speed , Brandon L. Goldstein, and Marvin R. Goldfried, Stony Brook University

The current article discusses assertiveness training, a of what has been done in the past (Goldfried, 2000).
once highly popular area of investigation that has been This is exemplified by increased focus on “third wave”
neglected in recent years by the field of psychotherapy. cognitive behavioral therapies (CBTs) at the expense of
A substantial body of research indicates that assertive- the “first” and “second” waves. The third wave of
ness is a relevant factor associated with a variety of
CBT is a term that includes only more recent therapies
that emphasize acceptance and mindfulness (e.g., accep-
clinical problems, populations, and contexts, and that
tance and commitment therapy, dialectical behavior
assertiveness training is a valuable transdiagnostic inter-
therapy), whereas the first wave of CBT—actually
vention. Despite its demonstrated importance, research
behavior therapy—reflected an emphasis on classical
on assertiveness and assertiveness training as a stand-
and operant conditioning, and the second wave
alone treatment within clinical psychology has dimin- involved the incorporation of cognitive interventions
ished drastically. We review the history of assertiveness into behavior therapy. Although acknowledging the
training, revisit early research evidence for assertiveness contributions of the “third wave” in cognitive behav-
training in treating various clinical problems, discuss the ioral therapy, Dimidjian et al. (2016) have suggested
current status of assertiveness training, consider issues that a “potential problem . . . with the ‘third wave’
of clinical implementation, and comment on how the metaphor is that it not only communicates a chrono-
variables accounting for unassertiveness map onto the logical categorical structure, but also one in which the
NIMH RDoC funding priorities. future ‘washes away’ the past” (p. 16). The tendency
Key words: anxiety, assertiveness training, depres- to overlook past research, coupled with several para-
sion, RDoC, self-esteem. [Clin Psychol Sci Prac 25:1–20, digm shifts in research aims and methodology, is prob-
2018] lematic because it ultimately results in a rediscovery of
past findings, which undermines progress. To exem-
Although psychotherapy has been in existence for over plify and rectify this issue, the current article aims to
a century, the field has struggled to build upon research recover a stand-alone transdiagnostic treatment that
findings with consistent, accumulating evidence. As has largely disappeared from the literature when research
been stated elsewhere, one reason for this problem is shifted away from focal, dimensional, and clinically rel-
because the field of psychotherapy has the tendency to evant factors to using treatment packages to treat DSM
place greater emphasis on what is new at the expense disorders (Hershenberg & Goldfried, 2015).
During the 1970s and 1980s, assertiveness training
occupied a prominent role within clinical behavior
therapy (Goldfried & Davison, 1976; Rimm & Masters,
Address correspondence to Brittany C. Speed, Department of
Psychology, Stony Brook University, Stony Brook, NY
1979). Assertive behavior is defined as any action that
11974-2500. E-mail: brittcspeed@gmail.com. reflects an individual’s own best interest, including
standing up for oneself without significant anxiety,
doi:10.1111/cpsp.12216

© 2017 American Psychological Association. Published by Wiley Periodicals, Inc., on behalf of the American Psychological Association.
All rights reserved. For permissions, please email: permissions@wiley.com. 1 of 20
expressing one’s feelings comfortably, or exercising The goal of the current article is to discuss why this
one’s own rights without denying the rights of others has happened and why it is important to have assertive-
(Alberti & Emmons, 1970). Therefore, unassertive ness training recognized again as a stand-alone, transdi-
behavior, as seen both within clinical settings and from agnostic intervention.
research findings, reflects individuals’ difficulties in We begin by presenting an overview of the history
standing up for themselves—expressing their wants or of assertiveness training in clinical psychology, followed
needs, thoughts, and feelings. Assertiveness is consid- by a brief review of the research evidence linking the
ered along a continuum, whereby assertiveness prob- lack of assertiveness and assertiveness treatment to sev-
lems can manifest as excessive agreeableness (i.e., eral clinical problems, including anxiety, depression,
submissive/unassertive) or excessive hostility (i.e., serious mental illness, self-esteem, and relationship satis-
aggressive). Thus, rather than being submissive or faction. The current status of assertiveness training is
aggressive, the goal of assertiveness training is to help then discussed, including arenas in nonclinical domains
clients become better able to openly verbalize what where assertiveness has remained an important factor in
they want in various life situations. Assertiveness train- contributing to community welfare. We provide con-
ing, which uses a variety of cognitive behavioral tech- crete suggestions regarding the clinical implementation
niques, can be conceptualized as a component of social of assertiveness techniques and include illustrations from
skills training, which broadly aims to help individuals our clinical observations. Lastly, we highlight how this
reduce any anxiety-based inhibitions and learn specific somewhat forgotten evidence-based intervention for
skills to develop more competent social functioning. increasing assertiveness may have significant relevance
Within this framework, unassertiveness may result to the National Institute of Mental Health Research
from a genuine skills deficit (e.g., inability to under- Domain Criteria (NIMH RDoC) funding priorities.
stand and effectively communicate wants/needs), per-
formance deficits, possibly due to anxiety, or both THE HISTORY OF ASSERTIVENESS TRAINING
(Heimberg & Becker, 1981). Therefore, assertiveness Assertiveness training has a long history, dating back to
training may involve behavioral skill training that tar- Salter’s book Conditioned Reflex Therapy, published in
gets skill deficits (e.g., behavioral rehearsal, modeling) 1949. Although Salter did not use the terminology
or cognitive restructuring, which targets anxious “assertiveness training” at the time, he placed an
thoughts that lead to avoidance behavior. Notably, emphasis on the need for certain individuals—especially
behavioral skill training may also be viewed as a form those he called “inhibitory personalities”—to learn
of exposure that may function to reduce anxiety in how to express themselves more openly. For example,
addition to increasing skill. Although a core interven- Salter encouraged individuals to make use of “I”
tion at one time, assertiveness training has experienced
a dramatic decrease in the clinical and therapy research
literature (Peneva & Mavrodiev, 2013). Specifically,
between the years 1967 and 1999 a PsycINFO search
of “assertiveness training” yielded 762 articles, approxi-
mately 23 publications per year, and from 2000 to the
present the same search yielded 181 articles, or roughly
11 publications per year (see Figure 1). This decrease is
particularly noteworthy, as it occurred while growth
rates in publication across scientific fields increased at
an estimated rate of 8–9% since World War II (Born-
mann & Mutz, 2015). This decline may also reflect the
fact that assertiveness training has become embedded Figure 1. The number of citations published per year, in 10-year incre-
within larger treatment packages and/or has been ments, from 1967 to the present. Citations were obtained from PsycINFO
described in recent years with different terminology. using the search term “assertiveness training.”

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statements, as a way of expressing what they thought beginning of a shift from behavior therapy to cognitive
and felt. At the time, Salter’s writings had relatively lit- behavioral therapy. Subsequent research findings by
tle impact on the field. However, Wolpe, who is often Linehan, Goldfried, and Goldfried (1979) indicated that
given credit as a prime innovator in the creation of both behavioral skill training and cognitive restructur-
behavior therapy in the United States, found the use of ing were able to increase assertiveness. Cognitive
such open and honest self-expressiveness as nicely fit- restructuring increased assertiveness by targeting the
ting into this new approach to therapy (Wolpe, 1958). anxiety that contributed to avoidance behavior,
Wolpe conceptualized assertiveness training as a way of whereas behavioral rehearsal focused on learning to
reducing anxiety. Although a primary method for anxi- effectively express oneself, both verbally and nonver-
ety reduction according to Wolpe was the use of relax- bally (e.g., appropriate eye contact, voice volume,
ation, he thought of self-assertiveness as an additional affect, and physical posture).
intervention that could achieve the same goal. In much the same way that the behavior therapy
Assertiveness was differentiated from aggressiveness, in movement created greater attention to assertiveness
that the former was a way of putting oneself up with- training on the part of therapists, the co-occurring civil
out putting another person down. Assertiveness train- rights and feminist movements similarly gave impetus
ing made a widespread impact at that time because it to the importance of being self-assertive in traditionally
was presented within the context of the larger behav- marginalized populations (e.g., women, ethnic and
ioral movement (Rimm & Masters, 1979). racial minorities). Starting in the late 1970s when the
In the mid-1960s, Wolpe collaborated with Lazarus civil rights movement was rising in the United States,
to develop the first questionnaire for assessing assertive- several psychologists utilized assertiveness as a means of
ness (Wolpe & Lazarus, 1966). Lazarus (1971) broadly protecting individual rights without prejudice to the
defined assertive behavior as “social competence,” and rights of others, emphasizing that all people had equal
unassertive behavior was deemed a “social deficit,” rights, regardless of social status (Alberti & Emmons,
whereby individuals lacked the behavioral strategies 1970; Fensterheim & Baer, 1975; Jakubowski & Lange,
and skills necessary to adapt to their social reality. 1976, 1978; Lazarus & Fay, 1975; Smith, 1975). Alberti
Specifically, Lazarus identified four abilities that were and Emmons (1970) developed the first assertiveness
possessed by the assertive individual: (a) the ability to training book intended for public consumption, which
openly communicate about own desires and needs; argued that all individuals have a right to be the master
(b) the ability to say no; (c) the ability to openly commu- of their own life and to act in accordance with their
nicate about one’s own positive and negative feelings; own interests, beliefs, and feelings. Several years later,
and (d) the ability to establish contacts and to begin, Fensterheim and Baer (1975), Lazarus and Fay (1975),
maintain, and end conversations (Lazarus, 1973). During and Smith (1975) each published self-help books for
this period, assertiveness as an area of intervention and increasing assertiveness across all domains of function-
study thrived, as the field was focused on identifying and ing. In his book, Smith (1975) included a list of 10
addressing dimensional transdiagnostic factors as opposed assertive rights for all people and was one of the first
to treatments that targeted specific disorders, or disorder- psychologists to advocate for the importance of
specific symptoms. assertiveness in intimate relationships. Similarly, Jaku-
Although lack of assertive behavior was originally bowski and Lange (1978) published a list of 11 basic
conceptualized as reflecting a deficit in behavior, assertive rights for all human beings (but with a special
whereby individuals did not know how or when to be emphasis on women’s rights), which included the right
appropriately assertive, Goldfried and Davison (1976) to be treated with respect.
raised the possibility that because of concerns about the Assertiveness training, both within the clinical set-
interpersonal consequences, unassertive individuals ting and in the community, thrived within this social
might also be inhibited from expressing themselves. and historical context. Despite Salter’s (1949) and
This cognitive conceptualization reflected the introduc- Wolpe’s (1958) early identification of assertiveness
tion of cognition into behavior therapy, marking the training as an important component in treating clinical

ASSERTIVENESS TRAINING  SPEED ET AL. 3 of 20


problems, research on assertiveness training has dramat- communication skills, and enhance self-efficacy. There-
ically decreased in recent years. As indicated earlier, fore, for this review, studies that described techniques
this change was likely driven by alterations in research that are often associated with assertiveness training
funding priorities and a focus on large treatment pack- (e.g., behavioral rehearsal, modeling, cognitive restruc-
ages and “third wave” CBT, consistent with the turing), and have goals that are consistent with increas-
biomedical model that emphasized specific treatments ing assertiveness (e.g., direct communication of needs),
for specific DSM-diagnosed disorders (Hershenberg & have been included. To more easily summarize
Goldfried, 2015). assertiveness-related research, we classify studies into
subsections based on the clinical problems investigated
RESEARCH EVIDENCE —anxiety, depression, serious mental illness, self-
There exists considerable basic research evidence link- esteem, and relationship satisfaction. For each clinical
ing unassertiveness to specific clinical problems, as well problem, we review basic research on associations with
as findings from outcome research indicating that assertiveness and provide a summary of outcome
assertiveness training can improve various clinical research indicating how assertiveness training has had
symptoms above and beyond assertive behavior. an impact on these clinical problems.
Research investigating the role of assertiveness in psy-
chopathology, as well as the impact of assertiveness Anxiety
training interventions, has been applied to diverse sam- Basic Psychopathology Research. As we have indi-
ples and clinical problems. Overall results for the effi- cated, Wolpe (1958) first conceptualized assertiveness as
cacy of assertiveness training are positive. Meta-analyses a treatment target for anxiety. Several studies have con-
comparing psychotherapy outcomes for depression and firmed that difficulties with assertiveness are associated
social anxiety have found that social skills training with anxiety, particularly social anxiety (Hol-
involving assertiveness was similarly effective compared landsworth, 1976; Morgan, 1974; Orenstein, Oren-
to other CBT interventions (Barth et al., 2013; Cui- stein, & Carr, 1975; Percell, Berwick, & Beigel, 1974;
jpers, van Straten, Andersson, & van Oppen, 2008; Sturgis, Calhoun, & Best, 1979). For instance, in a
Fedoroff & Taylor, 2001; Taylor, 1996). In addition, a large sample of adolescents, unassertiveness was associ-
meta-analysis evaluating social skills training in schizo- ated with increased social anxiety, lower self-esteem,
phrenic inpatients found that social skills training, and poorer social performance (Bijstra, Bosma, & Jack-
which primarily involved assertiveness training, had a son, 1994). Another study with a sample of inpatient
strong positive impact on behavioral measures of social male alcoholics found a strong inverse correlation
skill, self-rated assertiveness, and hospital discharge rate between assertiveness and anxiety (Pachman & Foy,
(Benton & Schroeder, 1990). 1978). Although a socially anxious individual may
As indicated earlier, most of the basic and clinical often display difficulties in assertiveness through sub-
work in this area was published in the 1970s, 1980s, missiveness or avoidance (Hofmann, Gerlach, Wender,
and 1990s (see Figure 1). The review that follows is & Roth, 1997; Walters & Hope, 1998), there is also
intended to illustrate the degree to which this early evidence that social anxiety is positively associated with
evidence supports the clinical efficacy of assertiveness anger and hostility, therefore indicating that assertive-
training as a stand-alone intervention in treating various ness may be beneficial in reducing anger in these indi-
clinical problems that are frequently encountered by viduals (Allan & Gilbert, 2002; Novaco, 1976). In an
practitioners. Although procedures might vary from investigation of potential mechanisms linking
study to study, the core of assertiveness training unassertiveness to clinical problems, Heimberg and col-
involves cognitive and behavioral techniques aimed at leagues found that across students, normal adults, and
increasing client expressiveness, including cognitive psychiatric inpatients, participants who were unassertive
restructuring of negative thoughts about asserting one- reported a higher frequency of negative self-statements
self, and behavioral rehearsal, role play, and modeling than assertive participants (Heimberg, Chiauzzi,
to reduce anxiety (i.e., exposure), improve assertive Becker, & Madrazo-Peterson, 1983). This and previous

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research suggest an association between assertiveness 2002). An evaluation of the efficacy of cognitive
problems and anxiety, particularly in the social domain. restructuring and relaxation treatment compared to
assertiveness training (behavioral rehearsal and model-
Treatment Outcome Research. In addition to basic ing) for the treatment of speech anxiety revealed that
research on the relationships between unassertiveness both interventions were equally effective and were
and anxiety, there is evidence that assertiveness training superior to wait-list and placebo control groups (Fre-
is an effective treatment in reducing anxiety symptoms mouw & Zitter, 1978). Similarly, a study comparing
(Hedquist & Weinhold, 1970; Hoffmann, Kalkstein, & assertiveness training, rational therapy, and combined
Volger, 1977; Percell et al., 1974; Warren, 1977; treatment for social anxiety found that all treatments
Workman, Bloland, Grafton, & Kester, 1986). In one were equally effective in promoting assertive behavior
of the first empirical evaluations of assertiveness train- and reducing social anxiety symptoms (Tiegerman &
ing, Lomont, Gilner, Spector, and Skinner (1969) Kassinove, 1977). Taken together, the research evi-
found that assertiveness group therapy, compared to dence indicates that anxiety, particularly social anxiety,
insight-oriented group therapy, significantly reduced is associated with unassertiveness issues, and that these
depression and anxiety symptoms, as well as overall symptoms may be ameliorated following assertiveness
clinical symptomatology in nonpsychotic psychiatric training.
inpatients with social anxiety. Individual studies with
all-male or all-female samples have similarly found that Depression
assertiveness training, compared to no treatment of pla- Basic Psychopathology Research. Several early theo-
cebo control, increases assertive behavior and decreases ries of depression have supported the notion that
social anxiety (Rathus, 1972, 1973; Twentyman & through either behavioral or cognitive pathways,
McFall, 1975), suggesting that assertiveness training can depressed individuals are likely to have difficulty
be beneficial in reducing anxiety in both men and behaving assertively. Specifically, behavioral and inter-
women. personal conceptualizations of depression have argued
To explore the relative effectiveness of cognitive that depressed individuals have social skill deficits,
versus behavioral techniques of assertiveness training on resulting in interactions that are unlikely to be reinforc-
a variety of clinical symptoms, Hammen and colleagues ing, and perceived deficits in social support (Coyne,
conducted a randomized-controlled outcome study 1976; Lewinsohn, Hoberman, Teri, & Hautzinger,
comparing cognitive restructuring, behavioral rehearsal, 1985; Segrin & Abramson, 1994; Windle, 1992). Con-
or wait-list control in unassertive adults. Consistent sistent with this view, a large body of basic research
with findings from Linehan et al. (1979), results supports the notion that assertiveness is inversely corre-
revealed that cognitive restructuring and behavioral lated with depressive symptoms (Barbaree & Davis,
rehearsal were equally effective in improving self- 1984; Bouhuys, Geerts, & Gordijn, 1999; Chan, 1993;
reported assertiveness and reducing fear of negative Culkin & Perrotto, 1985; Haley, 1985; Heiby, 1989;
evaluation (Hammen, Jacobs, Mayol, & Cochran, Langone, 1979; Pachman & Foy, 1978; Robbins &
1980). Thus, it appears that assertiveness training, Tanck, 1984; Sarkova et al., 2013; Sturgis et al., 1979).
which may be implemented with such techniques as Relatively few studies have investigated the potential
modeling, behavior rehearsal, and cognitive restructur- moderating role of important demographic variables,
ing, can be beneficial in alleviating a variety of psycho- such as gender and race, in the association between
logical symptoms, such as social anxiety, and improving assertiveness and depression. Notably, depression is
functioning across diverse populations (Heimberg, more common in women and disadvantaged minorities
Montgomery, Madsen, & Heimberg, 1977). (Gonzalez, Tarraf, Whitfield, & Vega, 2010; Ikram
A variety of different CBT treatment procedures— et al., 2015; Kessler, McGonagle, Swartz, Blazer, &
including assertiveness—appear to be similarly effective Nelson, 1993), and therefore, it is important to deter-
in treating anxiety (e.g., Emmelkamp, Mersch, Vissia, mine how assertiveness may impact these populations.
& Van der Helm, 1985; for a review, see Heimberg, Integrative models of depression suggest that individuals

ASSERTIVENESS TRAINING  SPEED ET AL. 5 of 20


at increased risk for developing depression may experi- up. Another outcome study examining the efficacy of
ence higher rates of depression in part due to an inter- group assertiveness training compared to traditional
action between experiencing more negative events and group psychotherapy in treating depression found that
engaging in dysfunctional cognitive styles (Hankin & at one-month follow-up, the assertiveness group dis-
Abramson, 2001). Perhaps differences in assertiveness, played increased self-reported comfort with assertive-
either via behavioral or cognitive determinants (or ness and greater likeliness to engage in assertive
both), might contribute to this disparity. More recent behaviors compared to a traditional psychotherapy
findings suggest that the type of assertiveness problems group (Sanchez et al., 1980). Furthermore, those who
may differ across gender, such that depression is posi- received assertiveness training, compared to traditional
tively associated with hostility in men and agreeableness group psychotherapy, experienced a significant reduc-
in women (Maier et al., 2009). Regarding possible tion in depressive symptoms, suggesting that the bene-
gender differences in treatment efficacy, past research fits of assertiveness training can be superior to group
indicated that depressed women, but not depressed therapy in treating depression (Sanchez et al., 1980). In
men, who reported low assertiveness were less likely to addition to improvement in depressive symptoms and
show improvements in symptoms at a six-week follow- increased assertive behavior, LaPointe and Rimm
up assessment, suggesting that low assertiveness may be (1980) found that depressed women assigned to
an indicator of poor prognosis for women if unad- assertiveness training, compared to cognitive or insight-
dressed (Bouhuys et al., 1999). However, Robbins and oriented treatment, displayed more rational thinking
Tanck (1984) found that elevated self-reported depres- and acceptance, and were significantly less likely to
sion symptoms were associated with assertiveness prob- seek out further treatment at follow-up.
lems in undergraduate men, but not women. Studies Overall, studies comparing the efficacy of assertive-
that have considered the moderating effect of ethnicity ness training to other evidence-based treatments have
and/or culture have shown that Asians report low found that although assertiveness training is generally
levels of assertiveness and high levels of depression effective in increasing assertive behaviors and decreas-
(Chan, 1993). Lastly, there is evidence that low ing depressive symptoms, its efficacy is essentially
assertiveness is predictive of increases in depression equivalent to other forms of treatment for depression
symptoms or disorder onset, suggesting that assertive- (Rehm, Fuchs, Roth, Kornblith, & Romano, 1979;
ness may be a component of the etiological pathways Rude, 1986; Zeiss, Lewinsohn, & Mu~ noz, 1979). Two
to depression (e.g., Ball, Otto, Pollack, & Rosenbaum, meta-analyses of past research comparing psychotherapy
1994; Sanchez, Lewinsohn, & Larson, 1980), although outcomes for depression in adults (Barth et al., 2013;
more research evaluating the directionality of this asso- Cuijpers et al., 2008) and a review of the social skills
ciation is necessary. Thus, basic research offers evidence literature (Jackson, Moss, & Solinski, 1985) have come
that assertiveness may be an especially important vari- to largely the same conclusion, finding that social skills
able in populations at the greatest risk for depression. training, which primarily involved assertiveness train-
ing, was more effective than wait-list control and
Treatment Outcome Research. Given the number of largely no different in effectiveness compared to other
studies that have found associations between assertive- psychotherapeutic interventions, such as cognitive ther-
ness and depression, it is not surprising that the major- apy or behavioral activation. An important issue that
ity of the research evidence examining the efficacy of was indicated from these meta-analyses and the reviews
assertiveness training as an intervention has focused on that have been conducted on the efficacy of assertive-
its ability to increase assertive behavior and alleviate ness training for depression is the paucity of empirical
symptoms of depression (e.g., Lomont et al., 1969). studies relative to other evidence-based treatments
Hayman and Cope (1980) found that depressed women (Heimberg et al., 1977). For example, Cuijpers et al.
in group assertiveness training, compared to a wait-list (2008) found only five studies of assertiveness that were
control, became significantly more assertive, and that suitable for inclusion in the meta-analysis, and Barth
these gains were maintained at an eight-week follow- et al. (2013) found only seven. Therefore, more

6 of 20 CLINICAL PSYCHOLOGY: SCIENCE AND PRACTICE  V25 N1, MARCH 2018


treatment outcome studies of assertiveness training are 2008). Similarly, assertiveness group training, compared
needed to better be able to evaluate its effectiveness to process-oriented group therapy, significantly
using meta-analytic techniques. increased assertiveness and tended to improve self-
esteem and decrease hostility in adolescent and young
Serious Mental Illness adult inpatients (Fiedler, Orenstein, Chiles, & Breitt,
Basic Psychopathology Research. Inpatient popula- 1979). A study by Hersen, Kazdit, Bellack, and Turner
tions suffering from serious mental illness and comorbid (1979) found that both live and covert modeling were
psychiatric conditions may display deficits across a effective techniques for increasing assertive behavior in
broad range of functioning. Indeed, prior research has unassertive psychiatric inpatients (Hersen et al., 1979).
found that individuals diagnosed with chronic Although there is some evidence that assertiveness may
schizophrenia, particularly those who experience nega- have limited effectiveness in treating some conditions,
tive symptoms, show deficits in emotion recognition, such as comorbid anxiety and schizophrenia (Serber &
cognitive ability, and social skill, including assertiveness Nelson, 1971), literature reviews have indicated that
(Bellack, Morrison, Wixted, & Mueser, 1990; Douglas social skills training broadly can benefit individuals
& Mueser, 1990; Kerr & Neale, 1993; Mueser et al., diagnosed with schizophrenia and serious mental illness
1996). In addition to the potential lack of social skill, in general (Brady, 1984; Gomes-Schwartz, 1979; Her-
social withdrawal has been considered to be a core fea- sen & Bellack, 1976; Wallace et al., 1980).
ture of chronic schizophrenia (Gleser & Gottschalk, Consistent with prior research, a recent study
1967; McClelland & Watt, 1968; Weinman, 1967). demonstrated that 12 sessions of group assertiveness
One study found that patients with schizophrenia who training compared to group supportive therapy for
had highly critical relatives (also referred to as expressed individuals with chronic schizophrenia significantly
emotion) were more unassertive than patients with less improved assertive behavior, decreased social anxiety,
critical relatives, suggesting that assertiveness may inter- and increased self-reported satisfaction with interper-
act with environmental factors; however, it remains sonal communication immediately following treatment
unclear whether lack of assertiveness was due to a skill and at the three-month follow-up (Lee et al., 2013). In
deficit, anxiety, or both (Mueser et al., 1993). There- addition to inpatient settings, there is evidence that
fore, individuals with chronic and seriously impairing assertiveness training can improve assertiveness,
psychiatric conditions, such as schizophrenia, may dis- decrease social anxiety, and improve self-esteem in psy-
play unassertive behavior due to lack of social skill, chiatric outpatients and day-care settings (Bloomfield,
decreased motivation, or increased social anxiety; more 1973; Brown & Carmichael, 1992; Clark, Corbisiero,
research is needed to further elucidate how these Procidano, & Grossman, 1984; Perczel & Tringer,
mechanisms may interact to produce unassertiveness. 1998; Pfost, Stevens, Parker, & McGowan, 1992;
Weinhardt, Carey, Carey, & Verdecias, 1998).
Treatment Outcome Research. In addition to the use
of assertiveness training to target individuals with speci- Self-Esteem
fic diagnostic presentations such as anxiety and depres- Basic Psychopathology Research. Outside of studies
sion, past research has explored whether assertiveness focusing on disorder-specific symptoms, there is evi-
training could be used to influence comorbid condi- dence that unassertiveness is associated with other
tions and increase general functioning in individuals transdiagnostic factors that are broadly related to
with serious mental illness and hospitalized samples. psychopathology, such as lowered self-esteem and self-
Specifically, assertiveness group training compared to concept (Bijstra et al., 1994; Percell et al., 1974; Riggio,
control groups (e.g., normal hospital milieu program) Throckmorton, & DePaola, 1990; Riggio, Watring, &
has been found to significantly improve both self- Throckmorton, 1993; Tolor, Kelly, & Stebbins, 1976).
report and behavioral indices of anxiety and assertive For instance, in a large undergraduate sample, assertive-
behavior in inpatients with serious mental illness ness was positively correlated with measures of self-
(Aschen, 1997; Booraem & Flowers, 1972; Lin et al., esteem (Riggio et al., 1990) and unassertive adolescents

ASSERTIVENESS TRAINING  SPEED ET AL. 7 of 20


reported both lower self-esteem in social domains and fact, low assertiveness in abusive husbands appears to
lower quality of life (Bijstra et al., 1994). Research evi- be a consistent finding (Hotaling & Sugarman, 1986).
dence suggests that a lack of assertiveness may negatively Broadly, this research suggests that assertiveness may be
impact individuals’ perceptions of their own self-worth; an important psychological factor influencing marital
this association may be particularly strong in the social satisfaction and marital interactions.
domain.
Treatment Outcome Research. With regard to the
Treatment Outcome Research. Treatment outcome impact of assertiveness training on relationship satisfac-
studies have found that assertiveness training improves tion, Gordon and Waldo (1984) found that when
general self-esteem, self-concept, and internal locus of either individual men or women from a couple partici-
control (Hammen et al., 1980; Meyer, 1991; Percell pated in assertiveness training, versus wait-list control,
et al., 1974; Warren, 1977; Workman et al., 1986). In self-reported levels of trust and intimacy improved
a sample of hospitalized adolescents and young adult from pre- to post-training in both partners (i.e., those
patients, group assertiveness training, compared to pro- who received training and their nonparticipating part-
cess-oriented group therapy, significantly increased ners). Assertiveness training in a small number of pas-
assertiveness and tended to improve self-esteem and sive male patients was evaluated with respect to
decrease hostility (Fiedler et al., 1979). Notably, changes in interactions with their wives, finding that
assertiveness training has been found to improve ratings assertiveness training was associated with improvement
of self-esteem and self-concept in a variety of popula- in the husbands’ assertiveness, characterized by their
tions, including professional women and nurses (Barr, increased eye contact, longer dialogue, more frequent
1989; Stake & Pearlman, 1980), adolescents (Waksman, requests, and shorter speech delays in responding to
1984), and the physically disabled (Morgan & Leung, their spouse (Eisler, Miller, Hersen, & Alford, 1974).
1980). As individuals become less worried about the Although several studies indicate that participation of a
opinion of others and become more comfortable in single member of a dyad is sufficient, there is some
asserting themselves, they seem to become more self- indication that participation of both partners is war-
confident in the legitimacy of what they want, think, ranted (Muchowski & Valle, 1977). For example, a
and feel. study of conjoint assertiveness training for couples,
compared to placebo control, found that assertiveness
Relationship Satisfaction training resulted in increased verbal assertion and
Basic Psychopathology Research. A small literature decreased verbal aggression in couples (Fiedler et al.,
has also evaluated assertiveness in the context of cou- 1979). Furthermore, assertiveness training resulted in
ples’ relationships. Hafner and Spence (1988) examined increased self-reported clarity and positive interactions
several consequences of assertiveness in men and with one’s spouse (Fiedler et al., 1979). Overall, this
women in a longitudinal study of married couples. research offers evidence that unassertive behavior is
Overall, women who had been married between 7 and problematic in long-term relationships (e.g., marriages
16 years rated themselves as having increased discom- lasting over a decade), but that assertiveness training
fort acting assertively compared to their husbands. Fur- can be used to improve marital satisfaction.
ther, unassertiveness in either partner was associated
with negative outcomes for the couple, including Summary
increased hostility in the husband and increased guilt In sum, early basic research supports the notion that
and anxiety in the wife. In the same study, unassertive assertiveness is inversely correlated with specific clinical
men in marriages lasting longer than 16 years reported problems, such as depression and anxiety, as well as
higher levels of generalized anxiety and lower relation- comorbid diagnoses resulting in serious mental illness;
ship satisfaction (Hafner & Spence, 1988). There is also assertion is also relevant to a variety of transdiagnostic
evidence linking low assertiveness to husbands who are factors, such as self-esteem, and relationship satisfaction.
physically abusive (Rosenbaum & O’Leary, 1981). In Taken together, the accumulated evidence suggests that

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assertiveness problems are an important characteristic in neurophysiological and psychosocial variables were lar-
internalizing psychopathology. Moreover, treatment gely ignored (Gabbard, 1992).
outcome research indicates that targeting assertiveness Although work on assertiveness training declined
through behavioral (e.g., behavior rehearsal) and/or significantly in the literature, it continued to be present
cognitive means (e.g., cognitive restructuring) increases in the background, referred to with different names as
assertive behavior and decreases symptoms of depres- a part of larger treatment packages, typically developed
sion and anxiety, and improves self-esteem and rela- for the treatment of specific psychiatric disorders. For
tionship satisfaction, supporting the utility of example, in Linehan’s (2014) use of dialectical behavior
assertiveness training as a useful stand-alone treatment therapy for patients with borderline personality disor-
for targeting a variety of clinical problems. Although der, the “interpersonal effectiveness” module focuses
there is limited research available examining moderators on situations where the objective is to change some-
of the relationship between assertiveness and these fac- thing (e.g., requesting that someone do something) or
tors, it appears gender, culture, and ethnicity are to resist changes someone else is trying to make (e.g.,
important considerations for future research. saying no). The skills taught are intended to maximize
the chances that a person’s goals in a specific situation
CURRENT STATUS OF ASSERTIVENESS TRAINING will be met, while at the same time not damaging
As suggested earlier, references to assertiveness and either the relationship or the person’s self-respect. In
assertiveness training are rarely found in current the use of behavioral activation for the treatment of
reviews of the research literature. For example, argu- depression (Dimidjian, Martell, Herman-Dunn, &
ably one of the key references to current research on Dubley, 2014; Martell, Dimidjian, & Herman-Dunn,
psychotherapy, Bergin and Garfield’s Handbook of Psy- 2010), patients are encouraged to begin to behave in
chotherapy and Behavior Change (Lambert, 2013) contains ways that will get them what they need and want.
no reference to assertiveness training. Similarly, in the Although they refer to the importance of targeting
fifth edition of Barlow’s (2014) Clinical Handbook of depressed individuals’ “avoidance behavior,” they do
Psychological Disorders: A Step-by-Step Treatment Manual, not clearly specify that this would entail an increase in
a reference source central to CBT, assertiveness train- assertiveness. In addition, committed, value-based
ing is not included as a primary treatment, although actions are a core component of acceptance and com-
unassertiveness is identified as a key client characteristic mitment therapy (Hayes, Strosahl, & Wilson, 2003),
in anxiety, depression, and alcohol/substance abuse dis- which involves the person identifying and participating
orders. Although there were several decades of a rich in behaviors that are consistent with his or her goals
clinical and research literature on the therapeutic appli- and values, despite fears of failure or negative evalua-
cations of assertiveness training starting in the 1960s, tion. In the cognitive behavioral analysis system of psy-
this began to change in the 1980s, when the NIMH chotherapy (CBASP; McCullough, 1984), chronically
moved away from a psychosocial model and adopted depressed individuals are conceptualized as having little
more of a medical model to treating psychological to no awareness of the interpersonal impact they have
problems, construing psychological problems more as on others, which results in their perceived lack of con-
disorders. With this shift, funding priorities moved trol over their environment and feelings of helplessness
away from research on assertiveness and other transdi- and hopelessness. Therefore, a primary aim of CBASP
agnostic variables (e.g., perfection and procrastination) is to foster identification of the actual (not feared)
and required that research focuses on DSM disorders. interpersonal consequences of one’s behavior and
Thus, there was a shift from conducting “outcome increased ability to obtain desired outcomes through
research” to carrying out “clinical trials,” the model assertive action. Behavioral skills training to improve
used in determining the efficacy of drugs. As a conse- assertiveness is therefore a primary technique in
quence, research on the clinical use of assertiveness CBASP (McCullough, 2003).
training was no longer funded (Hershenberg & Gold- There are important issues to consider when
fried, 2015), and the complex relationships between assertiveness training exists as merely a part of a larger

ASSERTIVENESS TRAINING  SPEED ET AL. 9 of 20


treatment package, under a different name, and for the perceptions of assertive women (Mathison, 1986).
treatment of a specific DSM disorder. First, despite the These findings suggest that women’s assertive behavior
evidence for its effectiveness, assertiveness training may in the workplace may be subject to a double bind,
be less recognizable as a stand-alone intervention wherein they are perceived negatively for failing to
because components are not intended to be used in conform to prescribed gender norms, yet are perceived
isolation. In addition, the co-occurrence of clinical negatively for failing to communicate effectively in a
problems (e.g., anxiety and depression) is likely to be professional environment (Babcock, Laschever, Gel-
viewed simply as comorbidity, as opposed to being fand, & Small, 2003; Bowles, Babcock, & Lai, 2007).
included in an individualized case formulation that Recent studies conducted in Asia have focused on
deals with the functional relationship between multiple using assertiveness training for community well-being
related variables (Hershenberg & Goldfried, 2015). via assertive community treatment programs. These
Thus, when clinicians are encouraged to adhere strictly studies have found that assertive community treatment,
to manualized treatment packages, as opposed to devel- compared to the usual hospital-based rehabilitation pro-
oping an individualized case formulation, clinical judg- gram or placebo control, resulted in decreased depres-
ment may be limited and adverse outcomes may occur sive symptoms, higher self-reported participant
(Castonguay, Goldfried, Wiser, Raue, & Hayes, 1996). satisfaction, and reduced dropout rates for adolescent
Further, when the name of a clinical problem (e.g., inpatients with serious mental illness and adolescents in
unassertiveness) or an intervention (e.g., assertiveness nonclinical residential care (i.e., no legal guardian; Ito
training) is changed, the consequences of the name et al., 2011; Jung, 2014). Furthermore, assertive com-
change are that past clinical and research contributions munity treatment reduced hospital length of stay and
are lost in literature searches. readmission rate (Liem & Lee, 2013). Given these
There are some arenas in which assertiveness train- promising findings, assertive community treatment
ing continues to exist and be studied as a stand-alone warrants further community use and empirical investi-
intervention, but primarily outside traditional therapeu- gation. Finally, there is considerable evidence that
tic contexts. For example, there is growing interest in unassertiveness is associated with risk for sexual assault
the role of assertiveness in the workplace, particularly victimization and that assertiveness training may be
with women (e.g., Pfafman & McEwan, 2014). beneficial in preventing sexual assault. For example,
Although it has been previously suggested that research has found that women who have difficulty
assertiveness results in positive outcomes for women in communicating assertively in sexual situations are at
the workplace (Josefowitz, 1982; Mathison & Tucker, heightened risk for sexual assault victimization (Franz,
1982; Yamagishi et al., 2007), the actual impact of DiLillo, & Gervais, 2016; Kearns & Calhoun, 2010;
increased assertiveness may be more complex due to Kelley, Orchowski, & Gidycz, 2016; Livingston, Testa,
violations in gender-normed expectations and situa- & VanZile-Tamsen, 2007). Preventive intervention
tional factors. There is some evidence that situational programs for undergraduate women aimed at increasing
factors, such as whether an interaction is conflictual or sexual assertiveness have found that assertiveness train-
commendatory, and gender can impact individuals’ ing was associated with reduced incidences of sexual
perceptions of assertive behavior, suggesting that assault (e.g., Simpson Rowe, Jouriles, McDonald, Platt,
assertiveness may not always be perceived positively & Gomez, 2012).
(Delamater & Mcnamara, 1986; Hess, Bridgwater, Although assertiveness training as a stand-alone
Bornstein, & Sweeney, 1980; Kelly, Kern, Kirkley, intervention has not been emphasized in many con-
Patterson, & Keane, 1980; St. Lawrence, Hansen, temporary writings dealing with clinical practice, its use
Cutts, Tisdelle, & Irish, 1985). For example, one study with women in the workplace, female nurses in Japan,
examined how assertive women managers were per- community programs, and as a way for protecting
ceived by men and women observers, and found that women against sexual assault victimization is most sali-
although men reported positive perceptions of assertive ent and highlights that assertiveness training can be
communication in women, women reported negative used successfully outside of a treatment package for

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problems that are not disorder-specific. Like its use for There are a variety of ways in which cognitive
women and racial minorities during the civil rights restructuring may be used to deal with inhibitory anxi-
movement in the 1970s, assertiveness training continues ety. Although there are an array of concerns clients
to expand beyond clinical boundaries to contribute to may have about behaving assertively, such as fear of
the community welfare. At present, clinical research is hurting someone, fear of being disapproved of or
transitioning away from the model that prioritized rejected, or fearing confrontation, the primary issue is
RCTs of manualized treatment packages for the treat- the belief that an assertive response will have a negative
ment of DSM-diagnosed clinical disorders, toward a impact on the way others think of them. This belief
neurobiological model, which prioritizes basic neurobi- system undoubtedly has a number of different early
ological and behavioral research across multiple units of social learning and cultural experiences associated with
analysis to target underlying transdiagnostic mechanisms it. There is an irony here in that when asked their
of disorders (http://nimh.nih.gov/research-priorities/rd opinion of people who do not say what they really
oc/index.shtml). As we indicate in greater detail later want, the unassertive individual will often say that this
in this article, it is our hope that with this transition, lack of assertiveness on the other person’s part has a
important psychological (e.g., assertiveness) and envi- negative impact on him or her. Therefore, their per-
ronmental factors that impact the development and ception of the contingencies associated with assertive
maintenance of psychopathology are recognized and behavior is often inaccurate, which allows for a cogni-
integrated into this framework, including clinical assess- tive intervention to help individuals become disabused
ment and intervention. of their anticipatory misperceptions on the potential
reaction of others.
CLINICAL IMPLEMENTATION AND OBSERVATIONS A certain amount of skill training is often required
In our review of the basic and applied research, evi- in helping the individual to learn an effective way to
dence exists to support the use of assertiveness training interact assertively. Providing information, modeling
for the treatment of various clinical problems. assertive behavior on the part of the therapist, and
Although we have touched on the clinical procedures rehearsing an interpersonal assertive interaction with
used to facilitate increased assertiveness, it is important audio or video feedback can help clients learn not only
to comment further on these interventions, as well as what to say, but also how to say it. In addition, these
on some clinical observations of the impact that facili- behavioral techniques may function as a form of expo-
tating assertiveness can have for clients. sure to feared interpersonal situations, which may con-
As noted earlier, there are a number of different tribute to reductions in anxiety. Although it is beyond
ways in which assertiveness training may be imple- the scope of this article to go into any further detail
mented, depending on the nature of the determinants about the implementation of assertiveness training in
associated with the client’s unassertiveness (e.g., antici- clinical practice, guidelines for doing so can be found
patory anxiety, skill deficits, or both). When anticipa- elsewhere (e.g., Alberti & Emmons, 2008; Goldfried &
tory anxiety is the primary target, the general strategy Davison, 1994; Lange & Jakubowski, 1976; Smith,
used in facilitating assertive behavior most typically 1985).
focuses on the cognitive mediators accounting for Informal reports by practicing clinicians, either CBT
inhibiting anxiety (e.g., the fear and guilt of express- or otherwise, indicate that the lack of assertive interac-
ing one’s own needs and desires [Linehan et al., tions with others occurs quite frequently in their clini-
1979]). In the context of skill deficits, the actual cal caseloads. Indeed, this is consistent with the
behavioral components associated with more assertive research reviewed above, indicating that such clinical
interactions are the primary focus of treatment. In problems as anxiety, depression, lack of self-esteem,
essence, research and clinical observation indicate that and relational problems are associated with unassertive-
inhibitory emotional reactions and/or lack of interper- ness. To further document how clinical observation
sonal behavioral skills are associated with lack of parallels the research literature, we asked one of our
assertiveness. clients (whose identity has been disguised) to indicate

ASSERTIVENESS TRAINING  SPEED ET AL. 11 of 20


the impact that increased assertiveness—facilitated clini- positions have told me how I’ve grown over the
cally by means of cognitive restructuring, modeling, past year in taking on more responsibility and initia-
behavioral rehearsal, and between-session practice—had tive, reporting that others have been saying and
made in his life. The client is a male accountant in his noticing the same.
late twenties, who wrote:
As indicated by his testimonial, this client experi-
A year ago, much of my interactions with others enced assertiveness difficulties across several areas of his
were fraught with anxiety and guilt. Things are life—interactions with friends, family, and coworkers—
thankfully different now. No apologies. No hesita- that often led to chronic worry, intense feelings of anx-
tion (well, very limited hesitation). No “I’m so iety, guilt and frustration, and functional impairment.
sorry,” no “my apologies,” no fake smiling while I Negative thoughts about expressing his wants/needs
secretly resent what I’ve agreed to do, no guilt for prevented him from learning that others often respond
having the courage, conviction, and strength to well to assertive communication. Thus, targeting these
express my thoughts or say “no.” thoughts and practicing assertive communication
allowed him to have corrective experiences, which
facilitated continued assertiveness.
A year ago, and many years before that, I would It is important to note that some clients may be
have spent min—and sometimes much longer—in unassertive in certain aspects of their lives but not
internal conflict, overwhelming feelings of guilt, others (Heimberg & Becker, 1981), typically when
shame, and self-doubt. I’d say “yes” when inside I unassertiveness is primarily due to an anxiety-driven
was screaming no. It was the right thing to do, after performance deficit (versus skill deficit). This was
all. I’m a nice person. That means you just say yes, vividly demonstrated with the case of a professional
no matter what. And the apologizing. “Sorry” woman in her mid-fifties, who was just promoted to
became a standard comment in my interactions with an important position in finance. By all accounts, her
others. high level of competence and interpersonal assertive-
ness clearly warranted this promotion. Her presenting
problem consisted of panic attacks resulting from high
Assertiveness training, learning that it’s okay to say levels of stress in the new position, where she had not
no or acceptable to express my thoughts or feelings been given the support staff that she had been pro-
in a matter-of-fact fashion, has made me a better mised. Although she had made inquiries about when
spouse and parent. I’m frustrated less often. I’m con- this would happen, she was continually put off by her
fident in my abilities. I’ve also established boundaries superiors. After dealing with the symptom reduction of
with my parents, a year-long process of standing up panic attacks, we focused clinically on the cognitive
for my own family and what’s best for us. It’s still a and behavioral mediators associated with her high stress
process, but I’m far along the path to a healthy rela- level. She reported that she found her male superiors
tionship with them. to be very intimidating. Having been raised in the
south, she learned early on that it was important for her
to be be an accommodating female when interacting
These benefits aren’t limited to my personal life. I’m with men, which made it difficult for her to assertively
far less anxious at work. I am able to speak to my request what she needed. Assertiveness training involv-
colleagues with conviction and confidence, includ- ing cognitive restructuring, behavioral rehearsal, model-
ing an aggressive boss who has in the past criticized ing, and between-session application not only resulted
and questioned my work and drove me to tears. I in her getting what she needed, but also reduced her
can speak with this aggressive boss in a firm, confi- level of stress. Most importantly, however, this is a vivid
dent manner and assert my position. This year, the illustration that unassertive behavior may occur in indi-
boss gave me an excellent review. Others in senior viduals who are otherwise most assertive.

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HOW RESEARCH ON ASSERTIVENESS TRAINING RELATES TO investigation of how assertiveness difficulties in child-
RDOC FUNDING PRIORITIES hood and adolescence may indicate a vulnerability for
Given the limitations of treatment protocols designed the development of a variety of clinical symptoms,
to target discrete diagnostic categories, it has been allowing for the improved identification of high-risk
argued that future research and treatment should focus individuals. Furthermore, future research within this
on the client’s individual characteristics that may con- framework can investigate the efficacy of assertiveness
tribute to his or her symptoms (Zinbarg, Uliaszek, & training as a preventive or early intervention for indi-
Adler, 2008). Consistent with this view, the NIMH viduals identified as high risk (e.g., individuals with
Research Domain Criteria initiative (RDoC; Insel familial history of depression) or individuals with sub-
et al., 2010) has transitioned funding priorities away threshold symptoms. Traditionally, treatment efficacy
from research based on DSM diagnoses toward more has been evaluated using self-report measures of symp-
basic psychological constructs. These constructs, which tom severity, clinical interviews, or, less frequently,
are believed to underlie both adaptive and abnormal behavioral observation, which reveals little about the
behavior and interact with environmental factors mechanistic processes that lead to change. Future
across the lifespan, are to be measured across several research may consider evaluating how assertiveness
levels of analysis (e.g., genes, neurology, behavior). In training works by utilizing a multimethod assessment
this context, assertiveness is a promising target for fur- across several units of analysis, such as self-report,
ther study, as it is clearly a dimensional construct that behavior, genes, and psychophysiology, to determine
ranges within healthy and disordered populations. In the process of change across clinical problems (Gold-
addition, as reviewed above, assertiveness training fried, 2016; Hershenberg & Goldfried, 2015).
involves the assessment and modification of emotional,
cognitive, behavioral, motivational, and social pro- CONCLUDING COMMENTS
cesses, all of which have been identified as key Despite its long history, assertiveness has been largely
domains for further investigation under RDoC. For overlooked in the clinical and research literature in the
example, within the RDoC framework, problems of 21st century. The current article highlights the role of
assertiveness may be investigated under the “Social assertiveness in a variety of clinical problems, as well as
Processes” domain, which focuses on the dynamic the benefits of assertiveness training in ameliorating
processes used in social interaction, including the psychological symptoms. Early basic research suggests
motivation and ability to engage in effective social that assertiveness problems are common among inter-
communication (Sanislow et al., 2010). In addition, nalizing disorders, such as depression and anxiety, as
the “Negative Valence” and “Cognitive” domains well as nonclinical problems, such as self-esteem and
map onto the fear, anxiety, avoidance, and cognitive relationship satisfaction, making assertiveness a con-
distortions that often accompany unassertiveness and struct that may play a central role in the maintenance
that may be important to the development and main- of clinical problems. Importantly, a substantial body of
tenance of psychopathology. early research supports the efficacy of assertiveness
Importantly, assertiveness problems are not disorder- training in improving clinical symptoms, increasing
specific. Therefore, assertiveness training may be a self-esteem, relationship satisfaction, and assertiveness—
valuable intervention for addressing problems of both broadly and within specific contexts. However,
comorbidity, a fundamental goal of the RDoC initia- assertiveness training has largely disappeared as a stand-
tive. The shift in the current clinical research priority alone treatment, and assertiveness training is rarely a
framework provides a most relevant arena for the con- focus of current empirical studies. As noted earlier, this
tinued study of assertiveness as a potential transdiagnos- decrease in prevalence was likely due, in part, to the
tic factor for psychopathology. transition in research funding priorities in the 1980s
Given its promise as a potential mediator/moderator from dimensional constructs (i.e., “target problems”)
of varying clinical symptoms, unassertiveness is clearly a that impact coping, such as personality characteristics,
variable warranting future research, including the assertiveness, and perfectionism, to DSM disorder-

ASSERTIVENESS TRAINING  SPEED ET AL. 13 of 20


specific investigations. This is also highlighted by the dissertation). Retrieved from Proquest Dissertations and
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CONFLICT OF INTERESTS
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The authors have no conflict of interests to disclose.
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