2020 Ontario Security Guard Training Multiple Choice Questions K Ahmed Marshal Security 1/1/2020Private & Confidential The document contains training material belonging to Marshal Security. The contents cannot be released, circulated, printed, derivative, reproduced or transferred in any form without the express written permission of the Executive Director. This document has been written and published by Marshal Security. ‘The Corporation reserves all rights to the content, the distribution, publication, and sales of the publication and associated derivatives. The approach of Marshal Sec confidential property of the company ty remains the ‘This “Ontario Security Guard Training Multiple Choice Questions” Remains the Property of Marshal Security. Copyright® 20142020 “Marshal Sscutity, 125 Dundas StEast, Suite 213, Mississauga, Ontaio LAX 2644 Email: adminsmarshalescurity Telephone (617)7 qi | Marshal SecurityQuiz1 1. Which of the following is not a 5. Who alls into the category of quality of a professional Security protection of people? Guard? (a) Client (a) Courtesy (b) Tenants (b) Dependability (©) Your partner(s) (©) Dominance (d) Allof the above (d) Patience 6. Security services would include: 2. Itis the responsibility of security to (a) Patrolling Guards maintain an environment that (b) Alarm Response allows the site to function in the (9. Mobile Guards ‘manner it was intended. (d) Allof the Above (a) True (e) None of the Above (b) False 7. When isa security guard being 3. Inhouse security means that the watched by the public? ‘owner hires individuals to protect (a) At the beginning of their shift his or her property. (b) At the end of their shi (a) True (9) Always (b) False (d) Never as people do not like 4. Which of the following IS not a * duty that a Security Guard may be 8. A security guard must: expected to perform? (a) Be courteous and friendly. (a) Prevent Crime (©) Be calm and composed at all (b) Enforce Access Controls times. (©) Control Vehicle Traffic (Exercise restraint. (d) High Speed Vehicle (d) Allof the above Pursuit (e) None of the above (e) Protect Life and Property Marshal Security Tule (ESQuiz 2 1. While on duty, you are to carry swith you at all times your; (@) Security Guard Licence (b) Flashlight (© Cell Phone (A) Drivers Licence 2. While on duty as a Security Guard, ‘you are asked by a member of the public to produce your Security Guard Licence, you; (a) Ask why (b) Produce it immediately (©) Call your Supervisor (4) Say no and leave 3. Every individual licensee, while ‘working as a Private Investigator or Security Guard, shall; (@) Act with honesty and integrity (b) Respect and use all property and equipment in accordance with the conditions of his or her licence (©) Comply with all federal, provincial and municipal laws (4) Treat all persons equally, swithout discrimination based on a person's race, ancestry, place of origin, colour, ethnic origin, Gitizenship, creed, sex, sexual orientation, age, ‘marital status, family status or disability (©) Allof the above 4. Every individual licensee, while working as a Private Investigator or Security Guard, shall refrain from using profane, abusive or insulting language or actions or actions that are otherwise uncivil to any member of the (a) True (b) False Every individual licensee, while working as a Private Investigator or Security Guard, should not refrain from behaviour that is either prohibited or not authorized by law. (a) True (b) False ‘You must pass the Ministry Issued test in order to get a Security Licence? (a) True (b) False In order for someone to be eligible for a licence they must: (a) Be 18 years old or older: (b) Have a clean criminal record. (©) Have completed the ministry course including, testing, (4) Aand C only (e) Allof the above (A) None of the above ‘The Code of Conduct outlines standards for the industry so that businesses and individuals know how to perform their duties in a professional, honest and respectful way? (2) True (b) False ‘Quiz 2 | Marshal SecurityQuiz3 1. First impressions are based on 6. Some basic fundamentals that attitude and personal never change regardless of the interaction with customers, type of patrols or surveillance you (a) Image ie required to conduct would (b) Looks include: (©) Knowledge (a) Safety (a) None of the above (b) Observation (©) Recorded notes 2. Asa Security Guard you are in the (@) Allof the above Public Relations and Customer Service business. Which of the 7. Which of the following would a following would you consider to security guard NOT USE when be your customer/client? ‘conducting traffic control? (a) Your co-worker (a) White gloves (b) A plumber visiting your (b) Whistle site (© Reflective Vest (©) The property owner (a) Handcuffs and batons (d) A Fedex delivery person (©) Allthe above (e) Allof the above 8, Access Control can be defined as: 3. During the course of your duties, (@) The control of a person's you ate asked to do something that freedom of movement violates your post orders. The through a designated area thing you do is, while taking away the (a) Refuse freedom of movement of (b) Tell the person that they unauthorized people are not your boss attempting to gain entry. (©) Turn and pretend you did (b) The allowance of access to not hear. any person entering a (@) Contact your supervisor given premise. (©) The allowance for 4. Which of the following is not an movement of authorized example of an alarm device? people and materials (a) Motion detectors through protected areas, (b) Vibration sensors while detecting, delaying (©) Pressure mats and jor preventing the (a) Emergency Exit Signs movement of unauthorized people and 5. A magnetic switch sends an alarm valerie when the connection is broken (€) Asystem of randomly ‘between the switch assembly and the; controlling the number of (a) Door Sprinkler people entering a premise (b) Head Actuator at the sole discretion of the (6) Computer board security guard Marshal Security Furs EMQuiz 4 1. After completing your shift what should you do with your Notebook? (a) Keep it with you () Store it in your employer's locker (© Hand it over to the client (4) Leave it atthe site in a designated area 2. Who, what, where, when, why and how are referred to as the Interrogatories. (a) True (b) False Who might potentially see your report? (@) The Client (b) A lawyer (©) An Insurance Company (2) Ajudge (©) Allof the above 4. Which of the following should a Security Guard always have handy when writing a report of any kind? (a) Headache Tablets (b) Coffee (© Adictionary (@) All of the above (©) None of the above 5. Who would benefit the most by reading your daily reports? (a) your fellow Security Guards (b) The general public (©) Friends (@) Alllof the above (©) None of the above 6. What material would! a security guard need in order to prepare for court? (a) Note book (b) Reports (©) Barr notices and issuances: (d) All the above 7. Asa Security guard the purpose of your notebook is to (a) Keep personal information you do not want others to know about (b) Maintain an accurate daily record of events while on shift (©) Keep intel on suspects you ‘come in contact with (d) The law requires you to carry a notebook at all times 8. Which of the following would NOT be a reason to write a report asa Security guard (a) To pass on important information (b) To describe how much force was used in an arrest (©) To describe details of a critical incident on site (4) To deseribe why you require days off in the future is | Quiz 4 | Marshal SecurityQuiz5 1. When iit comes to the Occupational Health and Safety Act, all workers have three rights which are; the right to know about dangers in the workplace; the right to refuse unsafe work and the right to; (a) Walk off duty (b) Participate (©) Remain silent (d) Complain 2. ‘The acronym WHMIS stands for (a) Work Health Ministry Insurance Services (b) When Hazards Meet Industrial Sites (9) Workplace Hazardous Materials Information System (d) Work Hard Means Insecure Safety 3. What does the acronym MSDS stand for? (a) Materials Safety Data Sheet (b) Materials Safety Display Sheet (©) Manageable Safety Data Sheet (d) Material Safety Data System How many sections are found ina Canadian MSDS? (@5 9 (2 (@) 21 An MSDS should be no older than (@) 5years old (b) Lyear old (©) 3months old (@) 3years old An occupational health or safety hazard is anything in the work place that has the potential to ‘cause harm to the human body? (@) True (b) False ‘The Occupational Health and Safety Act only applies to employers and not employees? (a) True (b) False ‘The employee does not have to ‘wear protective clothing issued by the employer? (a) True (b) False Marshal Security Yule [EAQuiz 6 1. Asasecurity guard, what is your first responsibility upon detection. of a fire? (@) Fight the fie as soon as possible (b) Call 91 (©) Save yourself (2) Start writing an Occurrence Report 2. IFaSecurity Guard were looking for the instructions on how to respond to an alarm at the site, the place to look would be in the; (@) Yellow Pages (b) Post Orders (©) Google search engine (4) 911 telephone call 3. Fire alarm systems detect heat and smoke. (@) True () False 4. Ifthe fire alarm sounds at your site you should first; (a) Complete your patrol (b) Call 11 (0) Check your Post Orders (a) Write an Occurrence Report 5. What are the three elements of a fire? (@) Earth, wind and water (b) Fuel, heat and oxygen (©) Match, spark and flame (d) None of the above 6. Bomb threats are serious; what fundamental reasons can validate this statement? (a) Danger of human injury/death due to explosion or panic. (b) Damage to physical structure of the targeted premise or facility. (©) Total cost of a bomb threat includes idle work time, reduced productivit ‘uneasiness and anxiety. (a) Allof the above 7. What does a security guard have to do when dealing with a crime (2) Do not touch anything, (b) Secure the area and call the police. (6) Let no one in except the proper authorities. (a) Document everything you touched, saw and heard (©) All of the above 8. Ifthe security guard is a smoker they can smoke at the crime scene because they are nervous and stressed about finding it. (@) rue (©) False ‘Quiz 6 | Marshal SecurityQuiz7 1. To restore order in a Canadian 5. Which of the following would be Courtroom, a Judge will do so by; considered a type of evidence? (a) Using agavel (a) Real (b) Raising his/her voice (b) Documentary (©) Turning his/her back (©) Testimonial (a) Exiting the courtroom (@) All the above until order is restored (©) None of the above 2. Imany criminal law case, the 6. According to the Canadian and. prosecuting party is "the Crown" Ontario Evidence Act pictures, while the criminally prosecuted business records, and electronic person is called the; records are not admissible as (a) Opposing Party evidence? (b) Defendant (a) True (©) Accused (b) False (a) Subject 7. What word(s) can sum up your 3. State the section of The Canadian ‘conduct in the courtroom? Charter of Rights and Freedoms (a) Deportment that says: Everyone has the right (b) Communication con arrest or detention: (a) to be (©) Preparation informed promptly of the reasons (@) All the above thereof; (b) to retain and instruct counsel without delay and to be 8. Laws which municipalities are informed of that right. permitted to pass are called by- (a) Section 494 laws. (b) Section 10 {a) True (©) Section 12 (b) False (d) Section 1 4. Which ofthe following is not part of the 6 core steps for containing evidence? (a) Secure (0) Log (©) Discard (4) Preserve Marshal Security Yule [aQuiz 8 1. Youare on patrol and observe a suspicious looking, person, which you do not recognise, in an ‘unauthorized area of the site. You should: (@) Inform the person that they are trespassing (6) Inform the person that you have called the authorities (© Immediately call for assistance (a) Challenge the person by asking what he/she is doing in the area 2. If you discovered a teenager drinking from an open bottle of beer in the shopping centre where you are assigned, you could arrest. (@) True (b) False 3. A Security Guard authorized by the Property Owner may arrest a person without a warrant when he finds that person committing a criminal offence on said property. (@) True () False 4. Ifyouas a Security Guard are involved in a lawful arrest you must adhere to the provisions in; (@) Landlord Tenant Act (6) Post Orders or Standing, Orders (©) Ontario Health and Safety Act (4) Criminal Code of Canada Under section 494 of the Canadian Criminal Code, a Security Guard has the same powers of arrest as a (a) Citizen (&) Police Officer (©) Special Constable (d) Military Police ‘The Personal Information Protection and Electronic Documents Act governs how private-sector organizations collect, use, and disclose personal information in the course of, ‘commercial business. (a) True (b) False Under the Liquor Licence Act no person shall keep for sale, offer for sale or sell liquor, except under the authority of a licence or permit to sell liquor or under the authority of a manufacturer's licence. (a) True (b) False Tort Law is commonly referred to (2) Criminal offence (©) Common law (c) Lawyers Law (A) Petty Law ‘Quiz 8 | Marshal SecurityQuiz9 1. Good listening skills are demonstrated when a Security Guard; (a) Finishes someone's sentences for them. (b) Writes while a person talks to them. (©) Makes and maintains eye contact. (d) Interrupts to ask relevant questions, 2. A good characteristic of a Professional Security Guard is to demand compliance ifthe site rules and regulations are not being adhered to. (a) True (b) False 3. When attempting to enforce the rules and regulations of a site, a Security Guard should always avoid: (a) Ego (b) Aggressive demeanour (©) Emotion (d) All of the above 4. By explaining an action, a Security Guard will often get a more cooperative response when trying to get people to do something, (a) True (b) False 5. Ifyou are assigned to an access control entrance post and cannot properly view an identity badge, you should; (a) Ask to take a closer look (©) Let them pass with a warning (©) Be courteous (@) Allow them access 8 ‘Communication must have which of the following elements: (a) Sender (b) Message (©) Atmosphere (@) Receiver (©) Allof the above A security guard should always verbalize because: (a) Itlets the subject know: ‘what to do in high stress situations (b) It ets the public know what is being done. (0) Itlooks good if the media is present. (4) Tecan save you in a court of law. (©) Allof the above Cultural differences will potentially have an impact on your ‘communications. (a) True (b) False Marshal Security tule ESQuiz 10 1. While conducting a patrol as a Security Guard at a shopping mall, you observe a young lady breastfeeding her baby in clear view of the general public. The shopping mall does however have facilities for mothers to feed their babies in a private and more comfortable environment. You; (@) Approach the mother and ask her to leave (b) Approach the mother and direct her to the private feeding, area (©) Leave her alone (4) Call your supervisor (6) Sit next to her to ensure no one watches 2. Which of the following would be considered sexual harassment by a Security Guard? (a) You tell your fellow Security Guard that he/she looks great today (b) You congratulate someone ona job well done (©) You discuss sport at work (a) You tell a fellow Security Guard that they havea rip in their jacket 3. A member from the general public approaches you and they are completely covered in clothing, leaving only their eyes visible. Ik is, a really hot day. Which of the following should you not say? (a) Why not fake some of those clothes off? (b) Aren't you hotinall ofthat? (©) Yougotit wrong, today is T-shirt weather (@) Where is the funeral? (©) Allof the above 4. Harassment refers to any comment co conduct by a supervisor or co- worker towards another which is intimidating, annoying hurtful, or malicious in intent (a) True (b) False 5. Which of the following would be considered Racial or Ethnic Harassment? (0) The display of racst pictures (b) Unwelcomed remarks about a person's colour (6) Jokes about a person's ancestry (a) A Allof the above (¢) None of the above 6. Itis important that security guards approach individuals with respect, to avoid any biases that may impact how they relate to others. (a) True (b) False 7. The Human Rights Code does not provide for freedom from harassment or other unwelcome ‘comments and actions in employment, services and accommodation on all of the grounds. (a) True (b) False 8, Security guards have to make every effort to ensure that people with disabilities are treated equally and are provided any assistance where required. (a) True (b) False Ea Quiz 10 | Marshal SecuQuiz 11 1. The dangers in confronting an 5. You are making a lawful arrest and aggressor is that if he does not ‘observe the subject in question submit, he may; displaying signs of disorientation, (a) Retreat impaired thinking, panic, violence, (b) Run paranoia and an abnormal (©) Attack tolerance to pain. You should; (d) Yell and be rude (a) Run (@) Make a scene (b) Hit him hard, fast and as often as possible 2. When dealing with an aggressive (©) Get him/her medical person, the first thing you should attention immediately consider doing is; (A) Yell really loudly to (a) Deter surprise him/her (b) Defend (©) Slap him/her until they (©) Deny snap out of it (A) Diffuse 6. Every situation requires the guard 3. What is the correct safe distance to go through a three step process that should be maintained between which is: an aggressor and a Security (a) Decision /Force /Report Guard? (b) Analyze / Procrastinate / (a) Arm's length Retreat (b) Three feet (©) Assess / Plan / Act (©) One foot (A) Act / Think / Formulate (d) Five feet or more Facts 4. Ifyou are making a lawful arrest 7. Criminal Code Section 25 grants ‘and the subject in question is the authority to use force in the struggling violently, he may be administration and or enforcement suffering from a condition called; of law. (a) ADD. (a) True (b) MA.D.D (b) False (©) Excited Delirium (d) Fibromyalgia 8. Positional Asphyxia is when the (@) Tuberculosis position of the body interferes with the person's ability to breath. (a) True (b) False Marshal Security |quieat REQuiz 12 1. What are three things you should do when you witness an accident? (a) Evaluate the situation, call for help and render aid (b) Assess the damage, call the ent, and sketch the scene, (©) Evaluate the situation, determine the cause, and file a report 2. Which of the following isa sign that the victim is urgently in need of medical assistance? (a) The person is intoxicated (b) The person is unconscious (0) The personis very aggressive (d) The victim has a paper cut on their index finger Age guidelines are used to help, determine which technique to use in First Aid and CPR. Using this an infant would be considered between the ages of; (a) birth and one year of age (b) birth and two years of age (6) birth and three years of age (d) None of the above 4. Age guidlelines are used to help determine which technique to use in First Aid and CPR, Using this, a child would be considered between the ages of; (a) two years to twelve years old (b) four years to twelve years old 5. Which of the following is not true of universal precautions? (a) They can greatly reduce the risk of transmission of infections, (b) They are unnecessary when the first aid provider knows the person to whom he or she is providing first aid. (©) They include regular hand washing, (@) They should be practiced by all first aid provider (©) They include always using a barrier device when providing attificil respiration. Which of the following steps is not part of the primary assessment in administering first aid? (a) check the person's airway (b) ask the person not to move and introduce yourself (0 check whether the person is breathing (4) acquire vital signs (@) assess level of responsiveness Before delivering CPR, security guards should look for and confirm these two signs in a person: (@) gasping for air and strong pulse (b) breathlessness and confusion (0) unresponsiveness and weak, rapid pulse (@) bluish skin colour and weak pulse (©) not breathing effectively and unconsciousness Ifa security guard encounters a conscious person whom they believe is choking, the first thing the guard should do is (@) obtain an AED (b) begin abclominal thrusts (0) ask the person, “Are you choking?” (d) check to see if an object is lodged in the person's throat (©) place the person in the recovery position fa (Quiz 12 | Marshal SecuPractice Test 1. A Security Guard has to detect, privacy of others by treating all deter and information received while (@) Remove working as a Private Investigator () Retrieve oo Security Guard as confidential, (©) Report except where disclosure is (a) Retreat required as part of such work or by law. 2. Asa Security Guard itis your (2) True duty to protect people, property () False and (@) Valuables 7. No licensed Private Investigator or (©) Information Security Guard shall; (© Freedom (2) Be unfit for duty, while (@) Success working, through consumption of aleohol or 3. When questioned by the media drugs about your site, you should (©) Conspire with another person respond, or aid or abet another licensee (a) Nocomment ina breach of this code of () Please leave conduct (© [don't know (©) Will fully or negligently make (@) Direct them to your media a false statement or complaint relations person against another licensee (@) Misrepresent to any person the 4. By having Security Guards visible type, class or conditions of his atasite we help to prevent oe he een (@) Theft (©) Allofthe above (©) Injuries (© Vandalism 8, An individual licensee may use a (@) Unwanted access fixearm in the provision of Private (© Allof the above Investigator or Security Guard services only if he or she is 5. Which ofthe following would be authorized to carry the firearm considered a hazard at your site? under section 20 of the Firearms (@)_ A spill on the floor [Act (Canada), (b) A blocked emergency exit @ True (©) A broken or damaged hand () False raillon a stairwell (@) Allof the above 9, A Security Guard isa person who (©) None ofthe above performs work, for remuneration, that consists primarily of guarding 6, Every individual licensee, while Cr patrolling for the purpose of ‘working as a Private Investigator pesiecnas pacacins be peopedy or Security Guard, shall respect the (a) True ‘Marshal Security| Practice Test REM(b) False 10. When in full Security Guard. uniform, which of the following, must be clearly visible to everyone? (a) A name tag with your name on it, (b) The name of the company that employs you. (©), The word SECURITY (d) All of the above (©) None of the above 1. Access control is the monitoring and controlling of the movement of people, vehicles and property entering or exiting a specified area. (a) True (b) False 12. A Security Guard should not leave his post until he has been properly relieved. (a) True (b) False: 13. Where would you find details on how to conduct an effective patrol at your site? (a) Criminal Code (b) Security Guard Manual (©) Pass over log (d) Post Orders (e) General Orders 14, While on patrol the following may be considered a fire hazard; (a) Slippery floor (b) Damaged handrail on stairwell (©), Coffee machine left on with no coffee in it (4) Fire Panel 15, Inorder to record a Security Guard's movement when on trol, and to ensure that all the Ee Practice Test | Marshal Sect 16, 17, 18, 19, 20. sensitive areas are monitored effectively, we sometimes use a; (a) Baton (b) Wand (Pointer) (9 GPs (d) Flashlight In order to write an accurate Incident Report, it is important that you write it as soon as possible and always refer to yours (a) Post Orders (b) Site Memorandums (© Field Notes in your Evidence Notebook (@) Occupational Health and Safety Act Accurate notes are essential in documenting events as they occurred. (a) True (b) False A well written report should not contain opinions, slang, Security Industry jargon or poor grammar. Instead it should be; (a) Accurate (b) Concise (0 Nombiased (4) Allof the above (€) None of the above Which of the following is a basic item/s requited by any Security Guard? (a) Telephone wire tap equipment (b) Bat (9) Knife (d) Pen and Evidence Notebook (©) Locksmith Kit Why should you carry an Evidence Notebook with you at all times while on duty?(a) You might forget important (b) False details by the time you write the report 26. What should you do to protect (b) The notebook takes the place yourself during an earthquake? of a report (a) Keep a watch by standing ata (9) You might see someone you window like and need to get thei (b) Drop, take cover and hold on details (9) Immediately run outside (4) Allof the above (d) Call 911 and activate the Emergency Services 21. Who developed WHMIS? (a) Private Industry 27, By familiarizing yourself with the (b) The Security Industry sights, sounds and smells of your (9 WSIB site you will be able to detect the (4) Jointly developed by Labour, unusual. Industry and Federal, (a) True Proventil and Territorial (b) False Governments 28. You receive a bomb threat over the 22. WHMIS applies to Hazardous telephone while working as a Materials known as Controlled Security Guard. Which one of the Product. following should you not ask the (a) True caller? (b) False (a) Where is the bomb located? (b) When is the bomb set to go 23, Solect the 3 WHMIS labels. off? (a) Explosives Label (0) Is this a hoax? (©) Supplier Label (a) What does the bomb look like? (©) Workplace Label (d) Decant Label 29. When developing a Disaster Plan it (©) Pipe Label is important to involve your local Emergency Services. 24. With respect to worker education, (a) True the employer has the duty of (b) False providing WHMIS training to all employees who work with a 30, Fire requires three components. controlled product, or in proximity ‘These are heat, fuel and; of a controlled product (a) Carbon Monoxide (a) True (©) Carbon Dioxide (b) False (©) Oxygen (@) Hydrogen 25. Heat, Oxygen and Fuel are the three elements required in order 31. The Canadian Charter of Rights for a chemical reaction to cause a and Freedoms guarantees all fire to start. Gtizens a number of fundamental (a) True rights. Which of the following are examples of such rights? ‘Marshal Security| Practice Test REA)(a) Security (b) Life (©) Liberty (a) Voting (e) All of the above 32, Ibis not the function of the law to restrict an individual's actions. (a) True (b) False: 38. The Canadian Charter of Rights and Freedoms guarantees the rights and freedoms set out in it subject only to such reasonable limits prescribed by law as can be demonstrably justified in, (a) a free and democratic society. (b) a free and secure environment. (©) Canada. (d) reasonable fashion. 34, Which of the following is nota Fundamental Freedom as stipulated in Section 2of the Canadian Charter of Rights and Freedom (a) Freedom of conscience and religion (b) Freedom of right to bear arms () Freedom of thought, belief, opinion and expression (a) Freedom of peaceful assembly 35. The concept of freedom of the press is that everyone has the right to hold the religious beliefs that they choose without fear of discrimination, reprisal or interference. (a) True (b) False 36, You are the Security Guard on duty and have arrested a male for 37, 38, 39. crime you observed him commitiing. Itis your duty to; (a) Deliver him to a Police Officer forthwith (b)_Ask him what he was thinking (©) Lecture him (@) Question him on his upbringing ‘The Canadian Charter of Rights and Freedoms states that everyone hhas the right to, nd ___of the person and the right not to be deprived thereof except in accordance with the principal of fundamental justice. (a) Food, Water and Shelter () Life, Liberty and Secutity (©) Do, Say and Ignore (@) Wealth, Fortune and Lawyers Under the Canadian Charter of Rights and Freedoms, everyone has the right to; (a) Freedom of conscience and religion (b) Freedom of thought, belief, opinion and expression, including freedom of the press and other media of ‘communication (©) Freedom of peaceful assembly (@) Freedom of association (©) Allof the above Which of the following are offences under the Criminal Code of Canada? (a) Fraud (b) Riot (0) Robbery (a) Arson (€) Allof the above Ea Practice Test | Marshal Sect40. Landlords and their tenants both 45. Verbal tones and body language have rights. These can be found in do not express our feelings and the; offer as much communication as (a) Landlord Tenant Act the actual words we use. (b) Canadian Charter of Rights (a) True and Freedoms (b) False (©) Criminal Code of Canada (4) Alllof the above 46, Sexual Harassment can only be male against female and not the 41. Which of the following do not other way around. contribute towards Effective (a) True communications? (b) False (a) Facts Opinions (b) Clear andl concise 47. Unnecessary touching or patting, (©) None of the above Suggestive remarks and Leering at a person’s body are all examples 42. If you want to communicate of effectively you should; (a) Racial Harassment (a) Choose your words carefully (©) Discrimination (b) Speak slowly (0) Sexual Harassment (0) Speak clearly (d) Segregation (d) Ensure you are being heard and understood 48. Stereotyping other cultures/races (©) Allof the above will not impede communication. (a) True 48. When operating radios; (b) False (a) Listen before you transmit. (b) Speak directly into the 49, Sexual orientation is the right of an microphone, do not yell individual or individuals to relate (©) Use call signs. sexually to persons of their choice (q) Assume at all times that you (a) True are being monitored. (b) False (@) Allof the above 50. You are on patrol and see a young 44, When you receive a telephone call lady who appears to be pregnant. at your post, which one of the ‘You; following should you not do? (a) Congratulate her on her (a) Identify yourself pregnancy (b) Ask how you may be of (b) Ask who the lucky man is assistance (0) Greet her and continue on (©) Tell them you are busy, all your patrol back later (d) Ask how far along she is in her (d) Ask them how you may direct their call, (e) None of the above 51, The Use of Force Continuum provides a Security Guard with a ‘Marshal Security | Practice Test Ra)52. 53. 55, 56. reasonable guidance in determining what level of force may be required as well as a ‘means of documenting such Use of Force. (2) True (b) False The physical process of arrest has taken place when; (a) ‘The person is told to vacate the premises (b) Open communication is achieved (©) Your report is written (d) Control has been achieved Necessary force must cease when control has been established (a) True (0) False I. Ifyou use force on someone who is already under control you are considered to be justified. (2) True (b) False Which ofthe following is not governed by the Employment Standards Act? (2) Hours of work (0) Wages (0) Uniform (d) All ofthe above Under the Trespass to Property ‘Act how does someone become a trespasser? (a) Fails to leave when directed (b) Enters where entry prohibited () Engages in prohibited activity 57. 58, 59, 60. (d) All the above What isthe definition of an Arrest? (2) To physically gain compliance by using a submission technique. (©) To take away a person's freedom of movement against their wal (©) Toestablish authority over and ‘compliance of the subject (@) To take away a person's freedom only if they are restrained Which of the following is nat a ‘guiding principal of the National Use of Force Framework? (a) Preserve and protect life (b) Hold people down on the ground (9) Ensure public safety (@) Ensure guard safety If you encountered a subject that refused to comply with your directions but did not do anything to physically harm you, the subject would be: (a) Assaultive (©) Cooperative (© Active Resistant (@) Passive Resistant Which of the following is not part of your three verbal bases? (a) Ask for voluntary compliance (b) Outline consequences and repercussions. (0) Call police (4) Final resolution Ea Practice Test | Marshal SectAnswers to Quizzes Section 1 Section 4 Section Section 10 1.0 1.@) 1.) 1. 2.(@) 2.) 20 2.(a) 3.) 3.0) 5.6) 3.) (a) 40 40 4.) 5.(a) 5.() 5.(@) 5.(d) 6.(@) 6.€@) 6.(b) 6.@) 7.0 7.(b) 7.) 7.(b) 8.(a) 8.(@) 8.@) 8.(@) Section 2 Section 5 Section 8 Section 11 1.0) 1.) 1.© © 2.(b) 2 2.(b) 2a) 3.(@) 3.@) 3.@) 3.(¢) 4.) 4.0) 4(@) 40 5.(b) 5.(d) 5. (a) 5.(0) 6.(@) 6.@) 6.(@) 6.0 7.) 7.(b) 7.(@) 7.) 8.(@) 8.(b) 8.(b) 8.) Section 3 Section 6 Section 9 Section 12 1.(@) 1.6) 1 1.(a) 2.16) 2.(b) 2.(b) 2.) 3.(d) 3.) 3.) 3.@) 4.(d) 4.(b) 4. (a) 4.(a) 5.(0) 5.(b) 5.(@) 5.0) 6.(@) 6a) 6.) 6.(a) 7.(@) 7.0) 7.0) 7.) BQ 8. (b) 8. (b) BQ ‘Marshal Security| Practice Test REAnswers to Practice Test 46. (b) 31.) 47.10) 16.40) 22.(0) 48, (b) 0149) 17.(a) 33. (@) 49.(@) 02. (6) 18.(d) 34, (b) 50.(0) 03.) 19.(d) 35. (b) 51.(@) 04.0) 20.(a) 36. (a) 52.(d) 05.(a) 21.(d) 37. (b) 53.(@) 06. (a) 2.(a) 38. (e) 54. (b) 07.40) 23.(0), (0 8) 39.(e) 55.(0) 08. (a) 24.(a) 40.2) 56.(d) 0.(@) 25.(a) 41. (@) 57.(b) 10. (a) 26.(c) 42. (e) 58. (b) 11.(@) 27. (a) 43. (a) 59. (d) 12.(@) 28.(0) 410) 60.10) 2B.) 29.(a) 45. (b) 14.(¢) 30. (c) 15.(0) Ea Practice Test | Marshal Security