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User Guide - FDM Vantage
User Guide - FDM Vantage
User Guide
Version 1.7
Notice FDM Vantage User Guide
Notice
The information in this document is subject to change without notice. This User Guide
is published for informational purposes only and the information so provided should
not be considered as all-inclusive or covering all contingencies. If further information is
required, Stratasys Inc. should be consulted.
STRATASYS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Stratasys Inc.
shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
This document is protected by copyright. All rights reserved. No part of this document
may be photocopied, reproduced, or translated into another language without the prior
written consent of Stratasys Inc. Printed in the USA.
Trademarks
• FDM Vantage™, WaterWorks™, Insight™, and Smart Canister™ are all trademarks
of Stratasys Inc.
• FDM® and Stratasys® are registered trademarks of Stratasys Inc.
• Krytox® , Ultem® , Lexan® , TriGEL® , Windows NT® , and Windows 2000® are
registered trademarks of their respective companies.
© Copyright 2005
Stratasys Incorporated
14950 Martin Drive
Eden Prairie, MN 55344 USA
Tel: 1.800.937.3010 (US toll free)
952.937.3000 (local)
Fax: 952.937.0070
www.stratasys.com
Publication Number: 104503-0008
Publication Date: November, 2006
ii
FDM Vantage User Guide Notice
The Vantage S and SE models come with TI speed. The TI speed can range as high
as 125 percent faster than non-TI speed, but the exact speed improvement depends
on factors such as material type, layer thickness, model geometry, model size, and
support style. On average, the speed-up is over 50 percent. Not every combination of
factors will result in significant speed improvement.
Vantage SE’s expanded build envelope (or build chamber) has 150 percent more
volume, allowing bigger prototypes. The extra canister bays, to build with an additional
model and support canister, allow you to leave the machine unattended for longer
time periods.
Vantage Xp, S and SE users also benefit from PC-ISO material. PC-ISO meets both
ISO 10993-1 and USP Class VI standards. Class VI is the most stringent of the six
USP ratings.
iii
Notice FDM Vantage User Guide
There are five major components that make up the Vantage Modeling System:
• Insight Slicing Software
• A Computer Workstation (not sold by Stratasys)
• The FDM Vantage Modeling Machine
• Modeling Material
• Support Material
iv
FDM Vantage User Guide
Table of Contents
Notice
Consumable Orders................................................................................................... 1 - 1
Machine Components
Accessing Machine Components .............................................................................. 3 - 1
i
FDM Vantage User Guide
Head Assembly.............................................................................................................. 5
The Platen 11
Material Compatibility............................................................................................. 4 - 1
Canister Bays......................................................................................................... 4 - 2
Smart Canister 5
Storing Canisters........................................................................................................ 4 - 5
Installing a Canister................................................................................................ 4 - 6
Moving the Head to the Head Service Bracket (Service Location) .......................... 4 - 20
ii
FDM Vantage User Guide
Screen Symbols......................................................................................................5 - 3
Operating Insight
Starting Insight ........................................................................................................... 6 - 1
iii
FDM Vantage User Guide
iv
FDM Vantage User Guide
Troubleshooting
Getting Help............................................................................................................... 9 - 1
Finding a Remedy...................................................................................................... 9 - 2
Index
Appendix
v
FDM Vantage User Guide
vi
FDM Vantage User Guide Service & Support
Chapter 1
Service & Support
Software Support
If you have a software problem that is not covered in this user guide, please contact
Stratasys Customer Support:
• Call (800) 801-6491 (7:00 a.m. to 5:00 p.m. C.T.)
• E-mail us at support@stratasys.com
When calling for support, please have your system’s serial number and software
version available.
Consumable Orders
If you need to order consumables for your FDM hardware, contact Stratasys
Consumable Orders by using one of the following methods:
• Call (800) 801-6491 (7:00 a.m. to 5:00 p.m. C.T.)
• Email us at consumables@stratasys.com
• Fax a copy of your request to Consumable Orders: +1.952.906.2727
When ordering consumables, always have your system’s serial number and software
version number available.
1-1
Service & Support FDM Vantage User Guide
Safety Instructions
Hazard Classifications
Stratasys recommends that all services be performed by qualified personnel. All
personnel working on or around this machine should be knowledgeable of what the
following hazard classifications mean throughout this guide.
Note: Always read and adhere to safety statements, and be aware of the
following safety signs when you see them on the machine.
Personal Injury Sign. The personal injury sign indicates that you are
near moving mechanical parts, and severe personal injury is possible.
Always use extra care. Do not wear ties, loose clothing, or dangling
jewelry. Keep long hair tied up and away from any moving parts.
High Voltage Sign. The high voltage sign indicates the presence of
high voltages. Always stay away from any exposed electrical circuitry. It
is recommended that all jewelry be removed.
1-2
FDM Vantage User Guide Service & Support
Hot Surface Sign. The hot surface sign indicates the presence of
devices with high temperatures. Always use extra care when working
around heated components. Always wear the safety gloves and safety
sleeves provided in the Vantage Startup Kit.
Note: Head temperatures in this machine can exceed 350° C (662° F).
Note: When you open the oven door, the heaters turn off.
XY Gantry......... Beneath the top lid of the machine is the XY Gantry. This area
houses the mechanical drive components of the X and Y axes.
Use extreme caution whenever accessing this area of the
machine. The servo drive system, including the motors, pulleys
and belts are extremely powerful, and care must be taken.
1-3
Service & Support FDM Vantage User Guide
Note: These servo motors are disabled when the hood door and/or hood lid is
opened.
1-4
FDM Vantage User Guide Setup & Installation
Chapter 2
Setup & Installation
2-1
Setup & Installation FDM Vantage User Guide
High Voltage
Power Cable
Connection
2-2
FDM Vantage User Guide Setup & Installation
On/Off
(Hold in for 2 seconds to activate)
On Button
Off Button
Reset Button
UPS 5125
Note: See “Powering Up the Machine” on page 5-3 for more information.
Note: Allow the machine to cool down before unplugging the power cable to
prevent the oven cut-out from opening. If the cut-out opens, call
Customer Support.
2-3
Setup & Installation FDM Vantage User Guide
Modeler Default..
>Administration..
Reboot Machine..
>Network Configuration..
Receive Software Upgrade or Code..<E>
Field Service.. password:
5. Select IP and enter the address using the keypad. Press ENTER. You can use the
DEL key to erase incorrect entries.
6. Select MASK (Netmask) and enter the address. Press ENTER.
7. Select GW (Gateway) and enter the address. Press ENTER.
>IP : [172.16.70.10]
MASK: (.none found)
GW : [172.16.100.1]
Note: See your system administrator if you do not know the IP, Netmask, or
Gateway address.
2-4
FDM Vantage User Guide Setup & Installation
Modeler Default..
>Administration..
Reboot Machine..
Network Configuration..
>Receive Software Upgrade or Code..<E>
Field Service.. password:
Note: You will automatically be notified when a new upgrade file is available for
download. Download the upgrade file and follow this procedure for
installation.
2-5
Setup & Installation FDM Vantage User Guide
Note: The default location for the ‘Stratasys’ folder is directly below the
‘Program Files’ directory. This location may be different on your
workstation depending upon choices made during previous software
installations.
• Select the Upgrade file (.UPG file) from the dialog box.
• Confirm that you want the download to begin and click Yes to acknowledge
that the machine will need to reboot. Downloading begins, a progress bar
appears showing you the downloading progress.
• Select “Reboot and Install Software Upgrade <E>” and press ENTER.
• Press ESCAPE on your keyboard to cancel the upgrade.
The system reboots and upgrades the file. The system is now in its normal
power up state. Log files and calibration files are preserved by the upgrade
installation process.
2-6
FDM Vantage User Guide Setup & Installation
If downloading a code:
• In the Insight administration application, select the system to upgrade.
Note: If you get an error message, you entered an invalid code. Click OK and
re-enter the code.
2-7
Setup & Installation FDM Vantage User Guide
• Press ENTER. The system configures and the system powers up.
CAUTION: Before unplugging the machine always make sure the oven
is cool to avoid blowing the oven thermal cut-out fuses.
WARNING: Power is present in the machine after the power cable has
been disconnected. This is due to the UPS.
2-8
FDM Vantage User Guide Setup & Installation
WARNING: Do not use the head service handle. Damage to the head
could occur.
Note: If the machine will be rolled over any seams or bumps in the floor, do not
roll on casters, use a lifting device.
9. Lower the feet and lock them in place using the locknut.
10. Level the machine.
11. Cut the wire ties securing the Z stage and XY gantry.
12. Plug the power cable into the available power source.
2-9
Setup & Installation FDM Vantage User Guide
2 - 10
FDM Vantage User Guide Machine Components
Chapter 3
Machine Components
Hood Door
(hood lid inside)
Oven Door
Canister Bay
Door
3-1
Machine Components FDM Vantage User Guide
WARNING: Turn power Off and disconnect the power cable before
removing any of the access panels.
Right Side Panel (Upper). Allows access to the right side Z stage components. There
are four Pan Head Phillips screws that must be loosened, not removed, before the
panel can be removed.
Oven Door. Allows access to the platen, parts, tip wipe assembly, and the purge
bucket.
Right Side Panel (Lower). Allows access to some of the electronic bay components
such as the computer case, CD-ROM, in-line vacuum filter, keyboard, monitor
connectors, and the vacuum system. There are four Pan Head Phillips screws that
must be loosened, not removed, before the panel can be removed.
The vacuum pump generates a source of vacuum used to hold the build sheet to the
platen while a part is being built. The amount of vacuum being generated by the pump
can be read using the vacuum gauge located above the waste basket. There is an in-
line vacuum filter to remove debris from the oven. See “Cleaning the Vacuum System
In-Line Filter and Jar” on page 8-5 for cleaning instructions.
Canister Bay Door. Allows access to the material canisters, storage area, vacuum
gauge, pressure gauge, canister levers, and canister LEDs.
Left Side Panel (Lower). Allows access to the air compressor, material drying
system, flow meter, and some electronics bay components. You do not need to
access any of these components.
3-2
FDM Vantage User Guide Machine Components
The material drying system consists of the components shown in the illustration
below. The air compressor forces dry air through the filament material tubes to keep
the filament dry. The compressed air is forced through a twin-tower regenerating dryer
where the air is dried to -40° F dew point. The dried air is diverted between two dryer
elements every 30 seconds.
After being dried, the compressed air is controlled and measured by a regulator/
pressure gauge and flow meter, which is located in the canister bay. We recommend
a setting of 36-40 psi. Any captured moisture or debris is fed through the filament
tubes and out the bottom of the machine. An air flow meter is mounted directly below
the air compressor.
Air
Pressure Relief/
Adjustment Valve
Compressor
Located
Dryer System
behind
lower left
valve
Flow Meter
(located behind the
lower left door - not
operator accessible)
Drain
Left Side Panel (Upper). Allows access to the left side Z stage components. There
are four Pan Head Phillips screws that must be loosened, not removed, before the
panel can be removed.
WARNING: The access panels on the rear of the machine should only
be removed by a Stratasys Service Technician.
3-3
Machine Components FDM Vantage User Guide
Note: The hood lid must be closed before closing the hood door.
XY Gantry Assembly
The Gantry maneuvers the head in the X and Y directions when building a part. The
XY Gantry assembly is located under the top hood of the machine. The entire gantry
is outside of the oven. Only the bottom of the head protrudes into the oven. The gantry
and its drive motors are thermally shielded from the oven via bellows.
To move the head, the XY gantry utilizes one X and one Y servo motor attached to
timing belts, as shown in the following figure.
3-4
FDM Vantage User Guide Machine Components
Head Assembly
The Headworks head assembly has been designed for various materials. The board
inside the head provides direct heater and thermocouple control. The head extrudes
modeling material and support material with two identical liquefiers. The support
liquefier moves up and down via a solenoid.
Note: You must replace each liquefier tip and tube assembly when you load a
different type of material.
The liquefier tips are clamped directly between the heated block and liquefier clamp
block with two screws.
HeadWorks Head
He Assembly
ad
Wo
r
Liquefier Tips
(2 screws)
3-5
Machine Components FDM Vantage User Guide
• Tips are a replaceable consumable item. To order tips, see “Consumable Orders”
on page 1-1. To change tips, see “Changing Material Type or Tips” on page 4-13.
• When changing tips you will be guided through resetting the tip odometers.
• The user interface automatically prompts you to replace the tips. Changing tips
helps prevent plugs as well as maintain part quality. See “Finding the Odometer
Status” on page 5-13 for more information on viewing tip status.
3-6
FDM Vantage User Guide Machine Components
a. ABS & ABSi model material requires ABS_SS support material (WaterWorks) - use T12 WW support
tip with model tips T10, T12, & T16; use T20 Support Tip with T20 model tip.
PC-ABS model material requires PC-ABS_S support material (WaterWorks) & T12 WW support tip.
PC & PC-ISO model material uses PC_S support material. Support tip size will match model tip size.
b. Tip Life is directly related to the amount of material that passes through the tip. The amounts listed
above are approximates of how much material will pass through a tip before the tip will need to be
replaced. Because other factors can affect tip life, the material amounts are only approximates.
3-7
Machine Components FDM Vantage User Guide
Tip Identification
3-8
FDM Vantage User Guide Machine Components
Guide Rods
Lead Screws
Drive Belt
• The platen and build sheet. They provide the build surface. Replace the build
sheet every time you build a new part.
• The tip sensor. The tip sensor is located on the right side of the platen. It
provides a reference point for calibrating the model and support tips into the
correct starting positions.
• Bearings and Shafts. These components are located on both sides of the oven.
They provide the structure for moving the platen up and down.
• Z Stage Servo Motor. This motor is mounted beneath the oven. It provides the
power to move the platen up and down.
• Drive Belt. The drive belt is located beneath the oven and synchronizes the
platen movement on both sides of the oven.
3-9
Machine Components FDM Vantage User Guide
To open the oven door, use the Operator Panel command Unlock Hood/Door. This
command is only available while the machine is paused or in an idle state. Therefore
you do not have access to this command while the gantry is moving.
To unlock the oven using the Unlock Door command:
1. From the Main Menu select Operator Control and press ENTER.
3. If the temperature is high, a warning screen may appear. Put on the safety gloves
and sleeves, provided in the Startup Kit, and press ENTER again.
Note: Once any of the doors are unlocked and/or opened, the machine
operation cannot be resumed, nor can any manual move command be
sent until all three doors are closed. When all doors are closed, the
solenoids reactivate and you can resume operation.
Oven Lights
There are two incandescent oven lights mounted in the two front
upper corners of the oven. The lights are rated at 240 volts and
40 watts. There is a light switch on the keypad, which you can
use to manually turn the light ON or OFF. Before replacing the
bulb, you must remove the protective glass cover.
WARNING: Oven lights are hot! Do not touch without wearing approved
safety gloves.
3 - 10
FDM Vantage User Guide Machine Components
The Platen
The platen is the surface on which parts are built. A plastic build sheet is held to the
17” x 15” aluminum platen by the vacuum source. The platen has a waffle pattern
machined into the top surface. This allows vacuum to pull across the entire surface. A
silicone rubber o-ring, that runs around the perimeter of the platen, helps seal the
build sheet to the platen.
A debris screen is placed across the vacuum port, located at the center of the platen,
to prevent material particles from entering the vacuum lines.
Waffle Pattern
Silicone O-Ring
The platen is mounted to the Z stage cross beams with three adjustment screws. This
allows the platen to be leveled. The tip sensor (shown above) is used when
performing a Auto tip-to-tip calibration.
3 - 11
Machine Components FDM Vantage User Guide
This toggles between 0.001, 0.010, 0.100 and 1.000 inches (0.01, 0.10 and 1.0
and 10 mm).
CAUTION: When moving the Z stage, be careful not to run it into the
head. When the Z stage gets close to the top, toggle the set
distance to 0.010 (0.254 mm) or 0.001 inches (0.0254 mm).
Note: The current position of the head and stage are displayed on the last line.
The current values are based on the following coordinate system. Z = 0.0
when the model tip is on the build sheet, X = 0.0 on the left side of the
oven, and Y = 0.0 at the front of the oven.
3 - 12
FDM Vantage User Guide Machine Components
3 - 13
Machine Components FDM Vantage User Guide
3 - 14
FDM Vantage User Guide Material & Canisters
Chapter 4
Material & Canisters
Material Compatibility
System/Material compatibility can be found in “About the FDM Vantage” on page i -
iii. or in “Tip Compatibility & Selection” on page 3-6.
Note: All materials use the same canister type. Extrusion and oven
temperatures are automatically set by the modeler.
4-1
Material & Canisters FDM Vantage User Guide
Vacuum
Air Pressure
Storage Area
Canister Bays
The Vantage systems, except the Vantage SE, have two active bays and two inactive
storage bays.
The Vantage SE has four active bays with Auto Changeover capability, which
automatically loads a second canister and continues building when the first canister
runs out of material. See “Canister Auto Changeover (For Vantage SE only)” on
page 4-4 for more information.
4-2
FDM Vantage User Guide Material & Canisters
Whether the machine is idle or building, you can replace inactive canisters without
pausing the machine.
4-3
Material & Canisters FDM Vantage User Guide
4-4
FDM Vantage User Guide Material & Canisters
Smart Canister
The Smart Canister gives you the information Encoded Chip
necessary to manage material resources and (SmartSpool
maximize part build strategies for long, Circuit)
unattended part builds.
Each canister contains an encoded chip that
tracks and reports the status of the material.
The status is displayed on the Operator
Control Panel screen and displays the:
• Type of material
• Estimated amount of material remaining
in each canister
When you send a .CMB file to the machine, the machine verifies that the material
selected is the same as the material in the canister. If not, the screen will display a
warning, allowing you to switch canisters or continue. In addition, the amount of model
and support material that is in the .CMB header will be compared with the amount of
material in each canister. If there is not enough material to finish the part, a warning
will be displayed giving you the option of replacing the canister before building a part.
Storing Canisters
The handling and storage of the filament in the canisters is extremely important to
ensure proper modeling conditions. Like most engineering plastics, the filament
absorbs moisture. Moisture causes poor model surface quality due to oozing.
Canisters still containing material filament must be sealed with the square foam
gasket, and the thumbwheel door must be closed. In addition, the plastic cap must be
on top of the insert to prevent moisture absorption. Store canisters in an upright
position, do not lay them flat.
Do not remove the plastic cap until you are ready
to preload the filament into the drive block. After Cap
the filament is preloaded, and the canister door is
closed, the machine constantly purges any
moisture from the canister. If the thumbwheel
door is not closed, the filament will be damaged.
Each canister holds 92 in3 (1510 cc) of material.
The removable plastic cap and thumbwheel door Canister
provide an airtight seal for storage. The
individually sealed canisters are returnable and
refillable.
Note: Do not forget to re-insert the square foam gasket under the thumbwheel
door, or to place the plastic cap over the filament exit after removing the
canister. In less than one hour, filament can absorb enough moisture
through an open cap to be unusable.
4-5
Material & Canisters FDM Vantage User Guide
Changing Canisters
Installing a Canister
To install a new canister (see figure on page 4-9):
1a. If the canister is new (or locking plug is still installed), peel back the foil tape on
the side of the canister.
4-6
FDM Vantage User Guide Material & Canisters
4b. Drop the filament drive mechanism down onto the canister by pulling out the
spring plunger. Verify that the filament drive is aligned with the filament exit and
completely sealed. The LED is off at this point. After about five seconds, the
smart spool chip is read and the drive block motor starts turning.
Thumbwheel
Filament in canister
4-7
Material & Canisters FDM Vantage User Guide
Cassette Card
Canister
Drivewheels
Pogo Pins
Turning thumbwheel
pushes filament end to
drivewheels
6a. Remove the square foam gasket on the inside of the thumbwheel door, as shown
on page 4-9.
6b. Stick the gasket onto the canister. The square foam gasket prevents the
thumbwheel from moving. The gasket must only be removed while the canister is
in the machine. The gasket should be replaced if storing a partially full spool.
6c. Close the thumbwheel door.
Do not discard the box or packing material. The box can be used to ship the
empty canister back to Stratasys for recycling.
4-8
FDM Vantage User Guide Material & Canisters
2b 3a
1a Remove plastic cap Cut filament below bend
Peel back (square cut)
foil tape 3b
Close Door
1c
Carefully 2d
re-seal foil tape Open door 2a: Rest canister in bay
(do not push fully in yet)
5b
Advance filament
by turning rubber
thumbwheel
1b
Discard locking plug
5a
Open door
6c 2c
Store cap in slot 6b
Close door Save square 6a
foam center and Remove square
stick to canister foam center from
door gasket
Repeat this procedure for the remaining bay(s). You can install canisters
simultaneously.
The canister will then be active (green LED):
• While building, one model bay and one support bay will be active.
• You can remove and replace canisters in the two inactive bays while building.
• Both the active model and support canisters must have filament preloaded to
the drive blocks to seal the Y-blocks.
4-9
Material & Canisters FDM Vantage User Guide
Note: Empty canisters will have a small volume of material left in them that is
not usable. This leftover material allows manufacturing tolerances and
ensures that Auto Changeover works properly.
Note: If you don’t remove the canister IMMEDIATELY, the filament will be forced
into the canister, making it unusable.
7. Cut the filament flush with the top of the plastic insert.
8. Remove the plastic cap from its storage location and place it over the filament
hole. This seals the material before placing it in storage. The canister drive runs in
reverse and material exits the drive block. Once the filament is no longer
detected, the canister-drive motor stops.
4 - 10
FDM Vantage User Guide Material & Canisters
>Load Material..
Unload Material..
Material Status..
Unplug Tips..
4. Scroll to the desired material to load and press ENTER. The <E> indicates the
canisters that you can select.
4 - 11
Material & Canisters FDM Vantage User Guide
• The canister drive motor starts to feed filament to the liquefier tips, which
takes two to four minutes.
• When the filament gets to the drive wheels in the head, it is forced into the
liquefier tip and purges. After a successful load, the LED turns to steady
green. A complete load and purge cycle should take less than five minutes.
Load Material..
>Unload Material..
Material Status..
Unplug Tips..
4 - 12
FDM Vantage User Guide Material & Canisters
• The head heats up to material temperature and the canister LED flashes
green.
• Once the necessary temperature is reached, the head drive motors and
canister drive motor turn in reverse. The material is pulled back from the head
about 4-6 inches (102-152 mm).
• The head temperature lowers to standby temperature and the canister LED
turns to green - flashing.
• At this point you can change the canisters. See “Changing Canisters” on
page 4-6 for more information.
4 - 13
Material & Canisters FDM Vantage User Guide
4. From the Main Menu select Operator Control and press ENTER.
The head heats up to material temperature and the canister LED flashes green.
• Once the necessary temperature is reached, the head drive motors and
canister drive motor turn in reverse. The material is pulled back from the head
about 4-6 inches (102-152 mm).
• The head temperature lowers to standby temperature and the canister LED
turns to green - flashing, which means you can now remove the canister(s).
7. If changing material type, change the canisters as shown on page 4-6.
8. Choose Select Materials/Tips.
Note: If you are changing to a different type of material, you must change the
tips.
4 - 14
FDM Vantage User Guide Material & Canisters
b. Loosen the two captive screws that secure the head to the gantry, and secure
the head in the service bracket with the two captive screws.
c. Evenly loosen, one-half turn at a time, the two captive screws that clamp each
liquefier in place, and remove the tips.
d. Place the new liquefier tips in the head and tighten the clamp screws in place,
one-half turn at a time. Install the tips with the exposed portion of the tip shield
facing the front of the machine. See “Liquefier Tips and Slice Heights” on
page 3-5 for tip selection and material compatibility.
e. Place the head back in the machine. Tighten the two captive screws and
close the top hood.
10. The top menu line on the screen shows the model and support material loaded
along with the status of each canister, shown inside the brackets. Select Review
Materials to Load.. to choose which filament you want to load.
Model M1 M2 S1 S2 Support
*M PC [R | * | * | R ] PC_S S*
>Review Materials to Load..
Select Tips <E> T12 T12
Reset Tip Odometers..
Inside brackets:
*=Selected to load
R=Ready to load
E=Empty bay
If slot is blank, filament not preloaded to drive block.
4 - 15
Material & Canisters FDM Vantage User Guide
11. To select a material, move your cursor to that line and press ENTER. The canister
status will be displayed to the far right of the screen. You can change your
selection or press MENU to continue.
*Ready=Selected to load
Ready=Ready but not selected
None.=Filament not preloaded to drive wheels.
If you select materials that aren’t compatible, you will see the following screen
with an “Invalid Material Combo” message. Reselect the appropriate materials.
*M PC [R | * | * | R ] PC_S S*
>Review Materials to Load..
Select Tips !Invalid Material Combo!
Reset Tip Odometers..
If you do not have a material cannister loaded in a model bay AND a support bay,
you will see the following screen - “Install model, support!”. Make sure that a non-
Empty model canister AND a non-Empty support canister are installed.
*M PC [E | * | * | * ] None S*
>Review Materials to Load..
Select Tips !Install model, support!
Reset Tip Odometers..
12. Arrow down to Select Tips and press ENTER to toggle through the available types
of tips for the installed material.
13. Select Reset Tip Odometers.
*M PC [R | * | * | R ] PC_S S*
Review Materials to Load..
Select Tips <E> T12 T12
>Reset Tip Odometers..
• Press ENTER for the odometer for each tip. If you are changing to a used tip
of a different size, you can enter the extruded volume or wipe count of the
used tip with the number keys and (.) keys before pressing ENTER. If any
parts remain on the build sheet, you must unlock the door and remove the
parts before continuing.
4 - 16
FDM Vantage User Guide Material & Canisters
• Make the user placement selections. For more information see “User
Placement on Platen” on page 5-12. Then select Load and Calibrate..
The oven will stabilize. Oven stabilization times for the material you are running
are listed in Table 4-2.
Table 4-2: Oven Stabilization Times
(in hours)
Material Type Being Installed
Current Oven Temp. ABS & ABSI PC-ABS PC & PC-ISO
Room temp. 4 4 4
ABS/ABSI &
--- 4 4
Auto Cool-Down
PC-ABS 4 --- 4
PC & PC-ISO 4 4 ---
4 - 17
Material & Canisters FDM Vantage User Guide
Once oven stabilization is complete, the system automatically does the following:
Note: The build sheet must be inserted with proper vacuum before the system
will continue.
If the Auto Z Zero calibration fails, you need to run the Z Stage Zero with Shim calibration shown
on page 7-5. You then have to walk through the screens to get back to this step.
If model or support loading fails, manually load or unload the material shown on page 4-11 and
page 4-12. You then have to walk through the screens to get back to this step.
If the Auto Tip-to-Tip Calibration fails, you can manually perform the calibration as shown on
page 7-9. You can manually build the calibration job shown on page 7-1.
If the Calibration Job fails, you can manually build the calibration job shown on page 7-1.
Next you will check the Calibration Job for any tip offset corrections. See “Auto
Tip-to-Tip Calibration (AutoCal Tip Offset)” on page 7-1 for more information.
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FDM Vantage User Guide Material & Canisters
The head buttons can be used during the “unplug” procedure. They are active only
when performing the Head Buttons command on the operator control panel.
Some users may find it easier to use the Load Material screen and the Unload
Material screen instead of using the manual load/unload buttons on the head. See
“Loading Material Filament to the Liquefiers” on page 4-11 and “Unloading Material
Filament from the Liquefiers” on page 4-12 for more information. The same procedure
below is followed except the loading and unloading is done through the user interface
rather than the head buttons.
4 - 19
Material & Canisters FDM Vantage User Guide
Load Material..
Unload Material..
Material Status..
>Unplug Tips..
10. Select the appropriate Unload Button to activate the liquefier. The temperature
status is displayed when the head button is momentarily pressed.
11. After the modeling temperature is reached, hold down the Unload Button until the
material has been removed from the head’s drivewheels.
12. Remove the plastic material tube from the head fitting and hold down the “Load”
position until the damaged material protrudes from the tube. Snip the material
square and flush to the end of the tube and then re-install the tube into the fitting.
Note: If the material is backed up into the tube, use the Head button to advance
the material until it protrudes from the tube. Snip the material flush with
the tube and re-install the tube into the fitting.
13. Clean out the plug if necessary. Loosen the two liquefier clamp screws, one-half
turn at a time, and pull out the liquefier. Clean out as much of the plug from the
tube as possible (you may have to replace the liquefier), then replace the liquefier
and re-clamp the screws one-half turn at a time.
14. If the liquefier tip was removed or replaced, run an Auto Z Stage Zero and Auto
tip-to-tip calibration.
15. Hold down the Load Button until the material loads and purges. The load
command from the load/unload menu may be used at this point.
16. Place the head back in the machine and tighten the two head mount screws. Push
back the cable and material tubes if necessary.
4 - 20
FDM Vantage User Guide Material & Canisters
4 - 21
Material & Canisters FDM Vantage User Guide
4 - 22
FDM Vantage User Guide Operating the Machine
Chapter 5
Operating the Machine
Display Screen
Keypad
5-1
Operating the Machine FDM Vantage User Guide
Button Description
Menu This button returns back one menu, unless stated otherwise. It also
returns you out of the Help system.
Up Arrow This button moves the cursor up one line at a time.
Down Arrow This button moves the cursor down one line at a time.
ENTER This button activates the selection made on the screen.
Dot <.> This button shows details of the current job selected in the queue on
the build job page, toggle between all jobs or just jobs for tip and
material configuration.
ESCAPE This button takes you to the Main Menu, unless noted.
LIGHT This button toggles the Oven Light ON or OFF.
PAUSE This button pauses the current job being built, you must use the
Resume Build command to resume build. To activate Pause, hold
button in for 2-3 seconds.
HELP This button displays Help information about the current menu being
displayed.
1 While in job queue, moves a job to the top of the queue.
2, 4, 6, 8 These buttons can move the axes: <6> (X right), <4>
(X left), <2> (Y back), <8> (Y front).
3, 9 These buttons can move the Z stage: <3> (Z up), <9> (Z down).
9 When in job queue, copies the job to the sample queue.
DEL This button deletes items, such as a job in the job queue, the
sample queue, or other characters.
5-2
FDM Vantage User Guide Operating the Machine
Screen Symbols
The following screen symbols are used in the menu lines shown on the screen.
Symbol Description
<E> Tells you to push ENTER to execute the command line. The cursor “>”
must be on the same line.
<E>.. Tells you to push ENTER to execute command line. Also pushes you
into another menu.
".." Tells you that this line is a menu change. It implies that you may return
without executing a command.
":" Shows that this command line changes in value.
"=" Tells you that the value displayed in the command line is user
changeable.
"*" Indicates that this is a comment line. Symbol is shown at beginning of
line.
(!) When at the end of a line in the job queue or sample queue display it
means insufficient material available, wrong type of material, or wrong
tip installed. Select line and use (.) key to show further details.
"!!" Warning lines begin with this symbol.
C Temperatures are displayed in Celsius only.
Note: If a built part remains in the machine, select Unlock Hood/Door <E>, and
remove the part from the machine. Install a new build sheet and close the
door.
5-3
Operating the Machine FDM Vantage User Guide
3. Verify that the air pressure gauge, located above the canister bays, reads
between 36-40 psi.
4. Select AutoHome XYZ and press ENTER.
The machine will find the home position for the X, Y, and Z motions. This must be
done before any parts can be built.
* FDM Vantage *
>AutoHome XYZ <E>
Unlock Door <E>
Note: If a built part remains in the machine, select Unlock Door <E>, and remove
the part from the machine. Install a new build sheet and close the door.
5-4
FDM Vantage User Guide Operating the Machine
Building a Job
Before Building a Job
Before you build a job, you must first send the file to the machine from Insight. Jobs
are sent in a CMB format and placed in the queue on the machine’s hard drive. The
header of the .CMB file contains basic job information (material type and amount, tip
size, etc.) that can be used to verify compatibility with the machine. See “Operating
Insight” on page 6-1 for more information.
The following items must be completed prior to building a job:
• Machine must be powered up.
• If the machine has not been calibrated since new tips were installed, run an Auto
Z Stage Zero calibration and an Auto Tip-to-Tip calibration.
• The active model and support canister bays must have filament loaded to the
liquefiers (steady green LED).
• The loaded filament should match the material in the .CMB file (the screen warns
you if materials do not match, but allows you to override and continue). Change
material type if necessary, as shown on page 4-13.
• Remove any previous jobs and change the build sheet.
• Verify that the correct build sheet is properly installed. See “Changing the Build
Sheet” on page 5-16.
• Verify that the vacuum gauge reads -15 Hg or higher. The job will not start if the
vacuum level is not adequate. See “Checking Air Pressure and Vacuum” on
page 5-16.
• Verify that the tips and brushes are clean.
• Verify that the purge bucket is not full.
• Allow the oven temperature to stabilize for at least four hours if using Auto-Cool
Down, Energy Saver, or when switching material type.
• At this time you can also change the modeler default values and oven
temperature settings:
Modeler Default Values: Display units and User Placement on Platen.
If user placement on platen is ON, the machine will automatically perform an Auto
Z Stage Zero calibration before the job starts. See “User Placement on Platen” on
page 5-12 for more information.
Oven Temperature Settings:
See “Setting the Oven Temperature” on page 5-17.
5-5
Operating the Machine FDM Vantage User Guide
5-6
FDM Vantage User Guide Operating the Machine
3. Select the part to build and press ENTER. For more information on the job queue,
see “Working with the Job Queues” on page 5-10.
5-7
Operating the Machine FDM Vantage User Guide
Note: If an Automatic pause occurs, press the HELP key to view the cause.
When the machine is paused, the current tool path is completed, the Z stage is
lowered slightly, and the head is parked. The word (Building) in the upper right hand
corner of the building screen changes to (Pausing) after the Pause key is pressed.
You must hold down the Pause key for 2-3 seconds for the pause to activate.
5-8
FDM Vantage User Guide Operating the Machine
CAUTION: Surfaces in the build chamber will be very hot. Wear safety
gloves and sleeves when inside the oven.
Note: The build sheet is intended to be discarded after one part build. DO NOT
FLIP OVER A USED BUILD SHEET TO PLACE ON THE MODELING TABLE.
Any material residue on the sheet could adhere to the modeling table or
clog or interfere with the vacuum.
3. After removing the part, press ESCAPE to return to the Main Menu.
• The Build Job screen allows you to repeat the last job or start a new job.
• If Auto-Cool Down is on, the oven will automatically cool down to the standby
temperature. See “Setting the Oven Temperature” on page 5-17.
4. If you’d like to remove the supports at this time, see the next two headings.
5-9
Operating the Machine FDM Vantage User Guide
2. Select Show Job Queue or Show Sample Job Queue and press ENTER.
The total number of jobs currently in the queue is displayed at the end of the line.
5 - 10
FDM Vantage User Guide Operating the Machine
• Press the (.) key to toggle between (jobs for cfg) and (all jobs). Jobs for
cfg displays jobs appropriate for the installed materials and tips. All jobs
displays all sample jobs regardless of installed materials and tips.
• Press DEL to delete the selected job from the queue. You cannot delete
pre-installed sample job files.
>Modeler Default..
Administration..
Reboot Machine..
Measure Flatness <E>
5 - 11
Operating the Machine FDM Vantage User Guide
5 - 12
FDM Vantage User Guide Operating the Machine
>Temperatures..
Material Status..
Tip Status..
Machine State
* Current Setpoint
* Oven: 78° C / 80° C
* Model: 198° C / 200° C
* Support: 301° C / 300° C
5 - 13
Operating the Machine FDM Vantage User Guide
2. Select Tip Status and press ENTER. The current status of the tips is displayed.
Temperatures..
Material Status..
>Tip Status..
Machine State
* Mat’l amount
*Model tip : 0.0 in3
*Support tip : 0.0 in3
*Tips: Model <T16> Support <T16>..
Temperatures..
>Material Status..
Tip Status..
Machine State
5 - 14
FDM Vantage User Guide Operating the Machine
2. Select Machine State and press ENTER to see the current software version.
Temperatures..
Material Status..
Tip Status..
>Machine State
Sensor States..
System Status..
UPS Status..
>Vantage v2.x.x
Temperatures..
Material Status..
Tip Status..
>Machine State
>Sensor States..
System Status..
UPS Status..
Vantage v2.x.x
5 - 15
Operating the Machine FDM Vantage User Guide
The machine will not start a job without adequate vacuum pressure. If a loss of
vacuum occurs during a job, the machine will pause.
Note: Using build sheets not provided by Stratasys may impact part quality and
machine reliability.
Note: The build sheet is intended to be discarded after one part build. DO NOT
FLIP OVER A USED BUILD SHEET TO PLACE ON THE PLATEN. Any
material residue on the sheet could adhere to the platen or clog or
interfere with the vacuum.
2. Push up on the overlapped edge of the build sheet to release the vacuum grip.
3. Slide the build sheet off the platen.
Note: Do not scrape the part off the build sheet while still on the platen.
Damage to the platen or platen level could occur.
4. Remove any debris that may have fallen onto the platen by vacuuming or by using
a soft brush.
5 - 16
FDM Vantage User Guide Operating the Machine
5. Remove the plastic wrap from both sides of the new build sheet.
6. Set the build sheet on the platen, making sure the sheet overlaps the rubber o-
ring equally on all sides and the sheet is against the back stops.
7. If the oven is hot, the build sheet will curl when placed on the platen. As the build
sheet warms up, it will straighten and adhere to the platen. After a minute or two at
oven temperature, the build sheet may need to be adjusted.
8. Check the vacuum gauge, located above the canister bays (left gauge). Vacuum
should read -15 Hg or higher before building a part. The machine should attain
this level of vacuum within about five minutes.
5 - 17
Operating the Machine FDM Vantage User Guide
3. Select one of the temperature parameters (as shown below) and press ENTER.
5 - 18
FDM Vantage User Guide Operating Insight
Chapter 6
Operating Insight
Starting Insight
To start Insight, select Start>Programs>Stratasys>InsightVxx>Insight. You can also
double-click on the Insight shortcut desktop, if it was installed.
4. Click Open with the left mouse button. You can also open a file by double clicking
on the file name with the left mouse button.
6-1
Operating Insight FDM Vantage User Guide
1. Click the Modeler button located in the Modeler Setup window (right side of
screen) of the Operations Panel. The Configure Modeler dialog box opens. You
can also access the Modeler Setup window by selecting Modelers>Setup.
Options Icon
2. Select your modeler from the Modeler Field. Choose from the following:
• Vantage i
• Vantage X
• Vantage S
• Vantage SE
3. Select a modeling material (the Support Material field is automatically filled in).
See “Liquefier Tips and Slice Heights” on page 3-5 for modeler/tip compatibility.
4. Select a model tip size (the Support Tip field and the Slice Height field is
automatically filled in).
6-2
FDM Vantage User Guide Operating Insight
5. To reduce curl on large, thick, ABS T12 or T16 parts, click the options icon. Select
Brick Mode from the pop-up.
6-3
Operating Insight FDM Vantage User Guide
6-4
FDM Vantage User Guide Operating Insight
1. Select the Orient STL button . The Orient STL menu appears.
2. From the Orient STL menu, click “Rotate”.
Click the Slice button to create slice curves for the part. Red slice curves are
displayed in the graphics window.
6-5
Operating Insight FDM Vantage User Guide
Note: Depending on part size and your computer’s processor speed, Insight
may take several minutes to several hours to generate supports.
Creating Toolpaths
Before sending the part to the FDM Vantage, you must create a toolpath for the part.
Toolpaths are the paths along which the heads will extrude each layer of model and
support material to build the part.
6-6
FDM Vantage User Guide Operating Insight
3. Click the Pack and Download button . This opens the Pack & Download
window. With this window a single .CMB file or multiple .CMB files can be sent to
the FDM Vantage.
Note: You need to recreate the toolpaths in your .CMB files in Insight software
version 3.7 or later before sending the file to the machine. A warning
message will appear if you send a .CMB file that has not been updated.
5. In the Pack Job file dialog box navigate to where the .CMB file was saved. Select
the xxx.cmb file and click Open. This adds the .CMB file to the current build.
6. Click the Download button to send the current build to the machine. The
job is now in a Build Queue in the machine.
6-7
Operating Insight FDM Vantage User Guide
Insight Status
Managing Parts in the Job Queue
The job queue is a storage location on the machine used to store information about
parts that are in line to be built. The building of these parts can be managed from the
queue window. A job may be selected by clicking the job name with the mouse.
From the job queue you can:
• Change the order in which parts are made.
• Delete Jobs/Parts.
• View information about each job.
Note: The job queue window on the display panel and the one on your
workstation are the same. Queue’s can be managed from the Vantage or
from any workstation on the network.
2. Click the Manage Queue button to open the job queue window where you
can see the Job Name, Owner, Submit Time, Estimated Build Time, Estimated
Finish Time, Model Tip, Support Tip, Model Material, Support Material, Model
Canister, and Support Canister.
6-8
FDM Vantage User Guide Operating Insight
• Obtain detailed information about a job that may have a conflict with
material or tip size being used. These jobs are flagged at the beginning
of the line. In addition, if the job is packed, the information button will
display the list of individual job names in the pack.
For more information, refer to the Status help menu or see “Viewing Information about
Built Parts” on page 6-10.
|More details about the part build are available in the status Detail window.
2. Click the Status Details button . This opens the Status Detail window.
6-9
Operating Insight FDM Vantage User Guide
2. From the Status Detail screen or the queue display on the machine, click
the Build Log button.
3. To obtain the packing list for a packed job, select the job and select the “i”
button.
This information can be used to make customized reports. This allows you to track
jobs by owner, material usage, or machine usage.
To save this information as a text file click the Save Build Log button. This text
file can be imported into virtually any program such as Excel. To purge this list, use
the Administration program on the Insight workstation.
6 - 10
FDM Vantage User Guide Operating Insight
2. In order to enter an E-mail address or pager number, select the check box
adjacent to those fields and type the information. Use the prefix if your phone
system requires an addition number, such as “9” to access an outside line.
Note: For details and limitations, see the Online Help System available from the
Status Window.
6 - 11
Operating Insight FDM Vantage User Guide
6 - 12
FDM Vantage User Guide Calibrating Liquefier Tips
Chapter 7
Calibrating Liquefier Tips
Automatic Calibration
Note: The system automatically performs the following calibrations after the
tips are changed or after a material type change.
If the Automatic Calibrations fail, then the same calibrations must be run
manually - starting with “Z Stage Zero with Shim Calibration” on page 7-
5.
7-1
Calibrating Liquefier Tips FDM Vantage User Guide
B. Proper calibration allows the system to toggle material tips and place the
current tip at the precise coordinate necessary to continue accurate part build.
3. XY Offset and Z Calibration
Note: The XY offset is the distance the support tip must move along the X and Y
axes to align with the model tip. The support line should be centered on the
model at “0” for both X and Y of the calibration model.
Z Calibration sets the Nominal Support Z Thickness for the Model Tip size
being used.
A. The system automatically builds the calibration model.
B. Remove the build sheet from the platen and allow it to cool.
C. Determine the XY Offset Adjustment (Figure 7-1: or Figure 7-2:)
1) View the relationship between the support calibration toolpath and the
alignment indicators to determine the X and Y Axis calibration.
• Use a magnifier.
• Hold the build sheet up to the light, a light-colored wall, or a light-
colored piece of paper.
2) Determine where on each axis the support toolpath is most centered
between the X-Y alignment path.
3) Read the Offset Adjustment Value closest to the centered location for each
location.
• This value represents the adjustment value to be entered into the
system - increments of .002 of an inch or .05 mm.
• If the value is 0, then the system is calibrated for that axis - an entry is
not required.
4) Enter the Offset Value from the Tip Offset menu (See "Enter the XY Offset
and Z Calibration Adjustment Values", on page 7-5)
5) If an adjustment entry for either axis is required, re-run the calibration
model on a clean build sheet (refer to Manual Calibration, para. 4 on
page 7-10).
6) Perform steps B through C until the calibration toolpath is centered at 0 for
the X and Y axis.
7-2
FDM Vantage User Guide Calibrating Liquefier Tips
X - Y Support Calibration
Toolpath
X - Y Alignment Indicators
Example: Best
Centered Position
+X -X
Z Calibration Box
X - Y Support Calibration
Toolpath
X - Y Alignment Indicators
Example: Best
Centered Position
+ -
X X
Z Calibration Box
7-3
Calibrating Liquefier Tips FDM Vantage User Guide
Z Up
Support
0.012”
Model
Z Down
Figure 7-3: Z Calibration Example
4) Enter the Z Adjustment Value from the Tip Offset menu (See para."Enter
the XY Offset and Z Calibration Adjustment Values", on page 7-5).
5) If an adjustment entry is required, re-run the calibration model on a clean
build sheet (refer to Manual Calibration, para. 4 on page 7-10).
6) Perform steps B and D above until the Support layer matches the
Model Tip slice height ±0.0005”.
Table 7-1 : Model Tip Slice Heights
Model Tip Slice Height
T20 0.013”
T16 0.010”
T12 0.007”
T10 0.005”
7-4
FDM Vantage User Guide Calibrating Liquefier Tips
4) Using the arrow keys, select the direction and axis to change.
Manual Calibration
1. Z Stage Zero with Shim Calibration
Note: If the Auto Z Stage Zero calibration fails, Z Stage Zero with Shim Calibra-
tion must be performed. This procedure manually sets the model liquefier
tip to the Z Zero location.
A. Install a new build sheet and verify that vacuum is present.
7-5
Calibrating Liquefier Tips FDM Vantage User Guide
5) The head will begin to move and the display will show:
6) After the head completes its move the display will show:
7-6
FDM Vantage User Guide Calibrating Liquefier Tips
Inside of
Door Cheater Oven
Insert Door
Cheater Here
7-7
Calibrating Liquefier Tips FDM Vantage User Guide
10) Raise (3 on the operator panel number pad) the platen until there is a light
drag on the calibration shim - if necessary, lower the platen (9 on the
operator panel number pad) to achieve the appropriate amount of drag.
Note: Use the calibration shim as a feeler gauge, slide the shim fore and
aft as the platen is raised .
11) Select Set Z Stage = 0 and press Enter.
• The Z Zero coordinate is read and stored. The head will move to the
park position.
7-8
FDM Vantage User Guide Calibrating Liquefier Tips
Auto Z Stage Zero Calibration (page 7-8) must be performed before run-
ning the Auto Tip-to-Tip Calibration.
A. Run Auto Tip-to-Tip Calibration
1) From the Main Menu select Operator Control and press Enter.
7-9
Calibrating Liquefier Tips FDM Vantage User Guide
7 - 10
FDM Vantage User Guide Maintaining the Machine
Chapter 8
Maintaining the Machine
Maintenance Schedule
The following maintenance tasks must be performed on a regular basis in order to
maintain optimal machine operation. Detailed instructions on each task follow the
table.
X Clean platen.
X Inspect purge bucket, empty if full.
X Vacuum build envelope to remove
purged material.
X Inspect rubber o-ring and replace if
any cracks are found.
X Lubricate Z stage lead screws with
TriGEL lubricant (in Startup Kit).
X Lubricate XY gantry and Z stage
guide rods with KRYTOX lubricant
(provided in the Startup Kit).
X Inspect tip wipe brushes and wiper
and replace if excessively worn.
X Inspect purge ledge. Reinstall the
ledge facing the opposite direction,
or replace depending on wear.
X Clean vacuum system filter jar.
X Clean exterior surfaces.
X Clean cone sensor if applicable.
8-1
Maintaining the Machine FDM Vantage User Guide
CAUTION: The purge bucket may be hot. Wear safety gloves and
sleeves while handling the purge bucket in a hot oven.
8-2
FDM Vantage User Guide Maintaining the Machine
WARNING: The oven, purge bucket, and tip wipe assembly may be
HOT. Use safety gloves and safety sleeves if removing the
tip wipe assembly from a hot oven.
8-3
Maintaining the Machine FDM Vantage User Guide
6. Install a new silicone wiper on the assembly. Use the same orientation as the
original. Align the holes properly.
7. Install the wiper mount cover, reinstall the three retaining screws, and tighten.
Tip Wipe
Assembly
Purge
Ledge
8-4
FDM Vantage User Guide Maintaining the Machine
2. Wipe the lead screws and guide rods with a clean cloth.
3. For the Z stage lead screws: Apply the TriGEL lubricant that is provided in the
Startup Kit. The lead screws will self-lubricate through part builds.
For the Z stage guide rods: Apply the KRYTOX lubricant that is provided in the
Startup Kit. The guide rods will self-lubricate through part builds.
2. Loosen, but don’t remove, the four Pan Head Phillip screws that hold shut the
bottom panel on the right side of the machine. Remove the panel.
3. Unscrew the vacuum filter jar and clean out any debris with a clean cloth.
8-5
Maintaining the Machine FDM Vantage User Guide
* Z Height Measurements *
UL: -0.0050 UR: 0.0020
Center: 0.0000
LL: 0.0120 LR: 0.0090
8-6
FDM Vantage User Guide Maintaining the Machine
3. Using safety gloves, pull out the key ring from the purge bucket to remove the
wiper assembly.
4. Line up the blade with the wiper mount bracket and push in the new assembly.
5. Insert the key ring back into the purge bucket.
6. Place the purge bucket back into the oven, aligning it with the brackets along the
oven wall.
8-7
Maintaining the Machine FDM Vantage User Guide
1. Remove the top support clip by loosening the #8 socket head cap screw.
2. Insert a wide thin tool, e.g., a paint scraper, between the outer glass and the oven
door to separate the VELCRO on the top of both sides of the glass.
WARNING: Excessive pulling on the outer oven door can result in the
glass breaking or allowing it to fall.
3. Angle the glass towards you and lift the glass up to clear the door support hooks.
4. Clean the inside of the removable glass and the exterior of the oven door with a
damp cotton cloth.
5. Align the glass on top of the support hooks making sure to realign the VELCRO
strips and push on the glass to allow the VELCRO to adhere.
6. Replace the top support clip with the #8 socket head cap screw.
2. Go to the left rear corner of the Vantage, and turn the main circuit breaker and the
UPS power switch off.
3. Remove the glass lens on the interior lamp by unscrewing it counter-clockwise.
4. Remove the burned out bulb, and install the replacement bulb.
5. Install the glass lens by screwing it in clockwise.
6. Turn on the Main Circuit breaker, the UPS switch, and any other electrical
disconnects you may have turned off.
7. Power up the Vantage and verify the lamps are operating.
Note: The light socket bracket can come loose from the frame, exposing AC line
voltage if the machine is not completely powered down. All AC line
voltage is eliminated by powering down the machine in the manner
described above.
8-8
FDM Vantage User Guide Troubleshooting
Chapter 9
Troubleshooting
Getting Help
If you have problems with your machine or materials, that are not covered in this user
guide or in the T-Class Quick Reference Card, or if you need to order replacement
parts, please contact Customer Support by using one of the following methods:
• Call Customer Support: 800.801.6491 (7:00 a.m. to 5:00 p.m. C.T.)
• E-mail us at: support@stratasys.com
• Write to:
Stratasys, Inc.
Customer Support
14950 Martin Drive
Eden Prairie, MN 55344 USA
Before calling for service or supplies, always have the following information ready:
• Your machine’s software version
• Your hardware serial number
• Access to your Insight workstation (to provide a diagnostic file if necessary)
9-1
Troubleshooting FDM Vantage User Guide
Finding a Remedy
Condition Possible Cause Remedy
9-2
FDM Vantage User Guide Troubleshooting
9-3
Troubleshooting FDM Vantage User Guide
Low Vacuum The build sheet is not Move the sheet until it overlaps
(Vacuum gauge does properly installed. the platen equally on all sides.
not read -15 or
There is filament debris on Remove the build sheet and
greater)
the platen. clean the top surface of the
platen.
A small piece of material Check vacuum pump inlet and
may have been sucked into verify that it is free of debris.
the vacuum line. Empty the vacuum system filter
jars.
The vacuum screen may Clean or replace vacuum
be plugged. screen.
The exhaust port on the Call Customer Support.
vacuum pump may be
clogged, or the vacuum
pump may require
replacing.
Rubber O-ring is twisted or Remove ring and inspect for
needs replacing. cracks. Replace if cracks are
found or reinstall insuring ring
is not twisted. Replace ring if
problems persist.
Air pressure is low This scenario is not Contact Customer Support for
operator adjustable. further instruction.
Support material is Support material is Adjust the tip-to-tip calibration.
difficult to remove imbedded in the vertical
from part surfaces of the part.
Model material not Platen is out of level. Perform Platen Level
sticking to build Diagnostic. Verify that all
sheet numbers are less than +/-
0.015”. See “Platen Flatness
Diagnostic” on page 8-6.
Model material The tip to tip calibration is Repeat tip to tip calibration.
surface finish is not set correctly.
poor on downward
facing surfaces
Support material
removes too easily
Material is oozing Dryer failure. Call Customer Support.
Moisture in the canister. Call Customer Support.
9-4
FDM Vantage User Guide Troubleshooting
9-5
Troubleshooting FDM Vantage User Guide
9-6
FDM Vantage User Guide Index
Index
Symbols C
.CMB File . . . . . . . . . . . . . . . . . . . 4-5 Canister Bay
.STL File Air Pressure Gauge . . . . . . . . .4-2
Opening . . . . . . . . . . . . . . . . . 6-1 Door Location . . . . . . . . . . . . .3-1
Drive Levers . . . . . . . . . . . . . .4-3
Model Material . . . . . . . . . . . . .4-2
Opening door . . . . . . . . . . . . .4-2
A Support Material . . . . . . . . . . .4-2
Vacuum Gauge . . . . . . . . . . . .4-2
ABS Canisters
Temperatures . . . . . . . . . . . . . 4-1 Drive Levers . . . . . . . . . . 4-2, 4-3
Active Canister . . . . . . . . . . . 4-3, 4-9 Drivewheels . . . . . . . . . . . . . . .4-8
Air Compressor . . . . . . . . . . . . . . . 3-3 Installing . . . . . . . . . . . . . . . . .4-6
Air Pressure LED Indicators . . . . . . . . . . . . .4-3
Checking . . . . . . . . . . . . . . . 5-16 Locking Plug . . . . . . . . . . . . . .4-9
Gauge . . . . . . . . . . . . . . . . . . . 4-2 Smart . . . . . . . . . . . . . . . . . . . .4-5
Low . . . . . . . . . . . . . . . . . . . . . 9-4 Storing . . . . . . . . . . . . . . . . . . .4-5
Auto Changeover . . . . . . . . . 4-2, 4-4 Carriage Assembly
Auto Cool Oven . . . . . . . . . . . . . 5-17 X & Y . . . . . . . . . . . . . . . . . . . .3-4
Auto Z Zero Calibration CE . . . . . . . . . . . . . . . . . . . . . . . . .1-4
User Placement settings . . . 5-12 Circuit Breaker . . . . . . . . . . . . . . . .2-2
Cleaning
Exterior Machine Surfaces . . .8-6
B Head Tray . . . . . . . . . . . . . . . .8-7
Liquefier Tips . . . . . . . . . . . . . .8-7
Bay Doors . . . . . . . . . . . . . . . . . . . 4-2 Oven Removable Glass . . . . .8-7
Bearings . . . . . . . . . . . . . . . . . . . . 3-9 Platen . . . . . . . . . . . . . . . . . . .8-2
Build Log . . . . . . . . . . . . . . . . . . . 6-10 Purge Bucket . . . . . . . . . . . . . .8-2
Build Sheet . . . . . . . . . . . . . . . . . 3-11 Vacuum System Filter Jars . . .8-5
Changing . . . . . . . . . . . . . . . 5-16 Code Downloading . . . . . . . . . . . .2-5
Location . . . . . . . . . . . . . . . . . 3-9 Connection
Build Speed . . . . . . . . . . . . . . . iii Delta . . . . . . . . . . . . . . . . . . . .2-2
Building Supports . . . . . . . . . . . . . 6-6 High Voltage . . . . . . . . . . . . . .2-2
Power Cable . . . . . . . . . . . . . .2-2
Consumable Ordering . . . . . . . . . .1-1
Control Panel . . . . . . . . . . . . . . . . .5-1
Index - 1
Index FDM Vantage User Guide
J
H Job Queues
Hazard Classifications . . . . . . . . . .1-2 Managing . . . . . . . . . . . . . . . . 6-8
Head Viewing . . . . . . . . . . . . . . . . 5-10
Assembly . . . . . . . . . . . . . . . . 3-4
Move Relative . . . . . . . . . . . . 3-11
Moving . . . . . . . . . . . . . . . . . 4-20
Plug . . . . . . . . . . . . . . . . . . . . 4-19
K
Service Bracket . . . . . . . . . . . 4-20 Keypad
Head Assembly . . . . . . . . . . . . . . .3-5 Buttons . . . . . . . . . . . . . . . . . 5-2
Index - 2
FDM Vantage User Guide Index
Index - 3
Index FDM Vantage User Guide
Index - 4
FDM Vantage User Guide Index
Z
W Z Stage
Assembly . . . . . . . . . . . . . . . . .3-9
WaterWorks Lowering . . . . . . . . . . . . . . . .3-13
Support Removal . . . . . . . . . . 5-9 Move Relative . . . . . . . . . . . .3-11
Tip Selection . . . . . . . . . . . . . . 3-5 Moving . . . . . . . . . . . . . . . . . .3-12
Safety . . . . . . . . . . . . . . . . . . .1-4
Securing . . . . . . . . . . . . . . . . .2-8
X Servo Motor . . . . . . . . . . . . . . .3-9
Index - 5
Index FDM Vantage User Guide
Index - 6
FDM Vantage User Guide Appendix
Appendix
1 - Main Menu
Build Job.. |*Tips: Model T16
>Operator Control.. |* Support T16
Modeler Status..
Maintenance..
2 - Build Job..
>Build Next Job: “Name of Job” <E>
Build Last Job: “Name of Job” <E>
Show Job Queue.. (6 Jobs)
Show Sample Job Queue.. (all jobs)
Appendix - 1
Appendix FDM Vantage User Guide
1 - Main Menu
Build Job.. |*Tips: Model T16
>Operator Control.. |* Support T16
Modeler Status..
Maintenance..
2 - Operator Control
Unlock Door <E> | Calibrate..
>Load/Unload Mtl.. | Temp Control..
Change Tips/Mtl.. | Move Head/Stage..
3 - Load/Unload Mtl..
>Load Material..
Unload Material..
Material Status..
Unplug Tips..
4 - Load Material
4 - Unload Material
4 - 4 - Material Status..
Appendix - 2
FDM Vantage User Guide Appendix
4 - Unplug Tips..
3 - Change Tips/Matl..
>Unload Model and Support.. <E>
*2. Insert new canisters (if required)
*3. Install tips
Select Materials/Tips..
4 - Select Material/Tips..
*M PC [R | * | * | R ] PC_S S*
>Review Materials to Load..
Select Tips <E> T12 T12
Reset Tip Odometers..
Appendix - 3
Appendix FDM Vantage User Guide
3 - Calibrate..
>Set Z Stage Zero.. | Calibration Job <E>
AutoCal Tips <E>
Tip Offset Value..
AutoHome XYZ <E>
Appendix - 4
FDM Vantage User Guide Appendix
4 - Temp Control..
4 - Move Head/Stage..
5 - Move Relative..
Appendix - 5
Appendix FDM Vantage User Guide
1 - Main Menu
Build Job.. |*Tips: Model T16
Operator Control.. |* Support T16
>Modeler Status..
Maintenance..
2 - Modeler Status..
>Temperatures..
Material Status..
Tip Status..
Machine State
3 - Temperatures..
* Current Setpoint
* Oven: 78° C / 80° C
* Model: 198° C / 200° C
* Support: 301° C / 300° C
3 - Material Status..
** Model 1: PC 56.4 in3 (Loaded)
* Model 2: in3 (None)
** Support 1: PC_S 21.4 in3 (Loaded)
* Support 2: in3 (None)
3 - Tip Status..
* Mat’l amount
*Model tip : 0.0 in3
*Support tip : 0.0 in3
*Tips: Model <T16> Support <T16>..
3 - Machine State..
Sensor States..
System Status..
UPS Status..
Vantage(Type) V2.x.x
Appendix - 6
FDM Vantage User Guide Appendix
4 - Sensor States.
.4 - System Status..
4 - UPS Status
Appendix - 7
Appendix FDM Vantage User Guide
1 - Main Menu
Build Job.. |*Tips: Model T16
Operator Control.. |* Support T16
>Modeler Status..
Maintenance..
2 - Modeler Status..
>Temperatures..
Material Status..
Tip Status..
Machine State
3 - Temperatures..
* Current Setpoint
* Oven: 78° C / 80° C
* Model: 198° C / 200° C
* Support: 301° C / 300° C
3 - Material Status..
** Model 1: PC 56.4 in3 (Loaded)
* Model 2: in3 (None)
** Support 1: PC_S 21.4 in3 (Loaded)
* Support 2: in3 (None)
3 - Tip Status..
* Mat’l amount
*Model tip : 0.0 in3
*Support tip : 0.0 in3
*Tips: Model <T16> Support <T16>..
3 - Machine State..
Sensor States..
System Status..
UPS Status..
>Vantage v2.x.x
Appendix - 8
FDM Vantage User Guide Appendix
4 - Sensor States..
4 - System Status..
4 - UPS Status..
Appendix - 9
Appendix FDM Vantage User Guide
1 - Main Menu
Build Job.. |*Tips: Model T16
Operator Control.. |* Support T16
Modeler Status..
>Maintenance..
2 - Maintenance..
>Modeler Default..
Administration..
Reboot Machine..
Measure Flatness <E>
3 - Modeler Default..
>Display Units = in (Inches) <E>
User Placement on Platen: NO
New Style Calibration Part: YES <E>
3 - Administration..
>Network Configuration..
Receive Software Upgrade or Code..
Field Service.. password:
4 - Network Configuration..
>IP : [172.16.70.10]
MASK: (.none found)
GW : [172.16.100.1]
Appendix - 10
FDM Vantage User Guide Appendix
3 - Reboot Machine..
!! Hit the 1 key to Reboot Now
!! or press <MENU> key
* Measuring Flatness *
Please wait...
* Press <ESCAPE> to Abort Measuring *
* Z Height Measurements *
UL: -0.0050 UR: 0.0020
Center: 0.0000
LL: 0.0120 LR: 0.0090
Appendix - 11
Appendix FDM Vantage User Guide
Appendix - 12