GRAND MERCURE GANDHINAGAR DOCUMENT NO HK/SOP/13

GIFT CITY. DATE OF ISSUE 01/02/2024

SOP:Pest control procedure in the hotel REV.ON 31/01/2025
PAGE NO. 01 OF 02

PURPOSE:
The purpose of this policy is to ensure that the hotel premises are refrained from all pests, to ensure problem
areas can be identified and effective measures can be taken promptly and to ensure that the minimum
disturbance is caused to the operation of the Hotel and our guest.

RESPONSIBILITY:
Respective Area Personals. Housekeeping Department

PROCEDURE:

If any hotel staffs find pests such as cockroaches, ants, rats, spiders, flying insects etc. in any area of the Hotel
they should immediately report it to the Housekeeping Department.

Housekeeping Staff will record the details in the Pest Control Log Book the Format is as follows:

 Date

 Time

 Description of Pest Problem

 Location of Pest Found

 Date of Pest Treatment

Housekeeping Manager is to review the Pest Control activity on regular basis to ensure the proper
treatment is complied with.

Housekeeping floor supervisor or the Housekeeping manager should co-ordinate with the pest control
contractor for monthly schedules and urgent implementation arrangement of ad-hoc pest control.

Housekeeping Manager will advise other department of the schedule and the type of treatment used for pest
control, so the necessary safety measure can be taken by the concerned department like Covering of food,
cancelling of table settings etc.

Types of Pest Control service: There are three basic treatments in controlling pests

 Rodenticide Treatment (e.g. Laying of rat bait)

 Insecticide Treatment (e.g. Spraying of Insecticide)
 Flying Insects Control (e.g. Fumigation).

Areas Covered- All guest rooms, guest floor pantries, duct rooms and both stair ways.

Treatment – Spray plus laying and checking of rat bait.

MR. NIKHIL
BHUPENDER SINGH APPROVED BY
PREPARED BY CHANDRA
 GRAND MERCURE GANDHINAGAR DOCUMENT NO HK/SOP/13
GIFT CITY. DATE OF ISSUE 01/02/2024
SOP: Pest control procedure in the REV.ON 31/01/2025
hotel
PAGE NO. 02 OF 02

PUBLIC AREAS:

All pubic areas, corridors, toilets, general store, male and female changing rooms, lobby and front desk floor
terracing areas, driveway, workshop and engineering areas.

Treatment – Spray plus laying and checking of rat bait

KITCHEN AND RESTAURENT:

All F&B outlets i.e. All kitchens, staff canteen and restaurants.

Treatment – Spray plus laying and checking of rat bait, fumigation

Frequency – Weekly during overnight.

APPLICABLE TO
All Respective Area Personals
REFERENCE DOCUMENT
N/A
LIST OF RECORD
N/A

MR. NIKHIL
BHUPENDER SINGH APPROVED BY
PREPARED BY CHANDRA