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Worldwide Chauffeured Service

Limos4’s mission is constantly raising the quality of chauffeured service worldwide through
state-of-the-art technologies, human touch and advanced quality assurance protocol.

Are you...
a corporate travel booker?

Are you...
an event transportation organizer?

Are you...
a limo operator looking for a farm-out partner?
Are you...
a travel agent?

Are you...
a family office representative?

Are you...
a concierge?

Are you...
a private aviation transportation booker?

Are you...
a real estate agency representative?

Contact us

Our history

Our team

Our mission

Contact info

Learn more

Airport transfers
Prompt and stress-free chauffeured transfers to and from airports. Meet-and-greet service at
the arrival terminal is available. Commercial and private flight tracking and pickup adjusting for
any number of passengers.

Cruise transfers
Smooth and efficient chauffeured transfers to and from cruise ports for any number of
individuals and groups. Complimentary meet-and-greet service at the cruise terminal and cruise
ship tracking.

Roadshows
To make everything run smoothly and flawlessly, not only do we provide expert scheduling and
apply successful management strategies, but also are ready for any unexpected changes and
disruptions.

Long distance rides

From a one-way long-distance transfer to a service by the hour, and everything in between, rely
on Limos4 as an ideal, stress-free alternative to flights, bus journeys and train rides.

Events
From the early planning stages through the reservation process to on-site coordination and
quality assurance, Limos4’s MICE & event specialists support you along the way, ensuring an
impeccable event transportation service.

Event transportation management

Limos4 is available in more than 200 destinations across 50+ countries around the globe, and
counting, to serve you at the same quality level, with no exception.

Turn-key affiliate solution for global coverage

Limos4 has everything you would like to find in one affiliate. Extensive support and unwavering
commitment from start to finish. One phone number. One invoice. Worldwide…

Roadshows
This is how we accommodate even the most intricate roadshows, responding to the challenges
of rigorous schedules and ever-changing logistics…

Our vetting process

The quality assurance system we implement to locate, select, control and evaluate our partners
across the globe is an unprecedented example in the ground transportation industry.

Self-developed livery solutions

Our in-house IT team have designed our ERP/Livery software that is completely adapted to our
and our clients’ needs.

Integrations (API)
Limos4’s software systems are able to ‘‘speak’’ to other systems, such as GriDD, Karhoo and
SummitQwest.
Ride statuses
Our ride status protocol aims at regulating the most critical points of every chauffeured
transportation service.

Partner evaluation
Limos4’s partner evaluation program precisely measures partners' overall performance and
potential by recurrent quality control audits.

Corporate travel
We ensure the clients arrive at their meetings punctually and comfortably under any
circumstances, taking account of their professional image.

Events
Limos4 has the resources to transport up to several thousand guests per day, with on-site
coordination and full customization logistics brilliance.

Travel agencies
Meeting the needs of the most discerning travelers, we make sure all of our business and
leisure clients enjoy a wow experience while getting to and from their destinations.

Family offices
Addressing both business and leisure transportation needs of the family, we make certain that
our services reflect the values and style of each family member.

Ground transportation companies

With our all-inclusive white label services, we are here to pamper the clients and act as the
partner’s alter ego under all circumstances.

Concierge
Limos4’s concierge connoisseur reps are glad to serve as an extra pair of hands for managing
any type of ground transportation services needed. Entrusting it to us means one can forget
about it.

Private aviation
Adjusting the services to all the variables affecting the passenger’s private aviation ground
transportation itinerary, Limos4 complements their charter experience perfectly.

Real estate
Doing all the navigation and driving, Limos4 enables the clients to focus on making the best
property decision while enjoying a cozy and relaxed real estate limousine tour.

Cities
Limos4 is available in more than 200 destinations across 50+ countries around the globe, and
counting, to serve you at the same quality level, with no exception.

Airports
Covering over 250 airports in various corners of the world, we provide the comfort and
hospitality the airports passengers need, at flat, all-inclusive rates.

Ports
Servicing 100+ ports worldwide, Limos4 ensures the cruise passengers get to and from cruise
terminals smoothly and efficiently, making their journey a breeze from start to finish.

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Terms and Conditions
Privacy Policy
Our precautionary measures against COVID-19
Due to increased concerns for safety brought on by the COVID-19 virus, Limos4 has
implemented additional sanitary measures and rigorous protocols to ensure the utmost safety
for you. Also, we are currently paying particular attention to ensuring that the measures are
effective, while working hard to provide you with the highest quality of service. Limos4 is
closely monitoring the information shared by the World Health Organisation (WHO) to comply
with the best-practice guidelines. Read more here.

WHO we are

About Limos4
Swiss quality implemented worldwide.

A proud member of:

Background & History

Since 2010, we’ve grown from Switzerland to 200+ cities worldwide.

Awards & Accolades

Don’t just take our word for it.

Quality Assurance
Our Quality Assurance system standardizes, supervises and evaluates the service in all cities.

Our history
The idea of Limos4 began in 2010, when Dr. Vojkan Tasic, an ETH Zurich PhD student at the
time, wanted to bring together his two passions – for information technology and ground
travel. Having realized the problems of the modern business traveler as well as the
transportation provider, Vojkan felt the need to upscale the industry. As an end result of his
expert knowledge in both areas, a self-developed turn-key dispatch and booking system has
been created, the most advanced of its kind today. It has paved the way for founding Limos4.

Limos4 is a sub-brand of Energius GmbH, enabling travelers to reliably arrange their journeys
throughout the world in minutes, whatever chauffeured vehicle type they wish to use.
Swiss market launch
Initial EU expansion

Self-developed software kick-off

EU & the Middle East expansion

U.S. launch

GNet, Karhoo and SummitQwest integrations

Our team
Our carefully selected team of professionals has a wealth of experience and skills to provide
you with an unparalleled service all down the line. Supported by our cutting-edge technological
facilities, we are ready to assist you with all your chauffeured transportation requirements in
the most efficient and streamlined way.
Every staff member is highly enthusiastic about serving you, striving for total customer
satisfaction.

Founder & CEO

General Manager
Head of Marketing
Head of Sales
Country Manager Switzerland

Our mission

Through our self-developed livery solutions and integration systems, our organization is able to
manage bookings and customer service interactions across multiple channels, multiple
providers and multiple time zones, without compromising any quality aspect.

In the age of automation and artificial intelligence, nothing can compare to the service you
receive from the 24/7 human touch. From hearing a voice offering their expertise to having an
exceptional chauffeur behind the wheel, this is what makes all the difference. Our personal
touch turns an ordinary service into an extraordinary experience.

Managing local services throughout the world can be a challenge. Our unique quality assurance
protocol implemented enables us to deliver the same service level in any part of the globe we
are present.
Contact info

Please fill out the form and we will contact you at our earliest convenience.

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We’d love to occasionally send you special offers, customer satisfaction surveys and
announcements from Limos4 by email. You may opt out at any time. See our Privacy Policy.

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Office working hours

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SERVICES we offer

Airport transfers

Get a price

Limos4 is trusted by

Your benefits with the Limos4 car service

250 airports worldwide
Easy booking and payment options

Free meet-and-greet service

24/7 support via email,phone and live chat

No hidden charges

English-speaking chauffeurs

Real-time flight monitoring

Quick city tour available

Return transfer discount

The smoothest way to get to/from the airport

Limos4 offers the most reliable and professional airport transfers in more than 200 cities
throughout the world. We provide convenient and stress-free transfer service from the airport
to your hotel, office, cruise port, or any other location in or outside the city of your choice, and
vice versa.

We keep you up to date with reports on traffic and transportation news, taking into account
any unforeseen changes and adapting our routes.

Our code-dressed, multilingual and licensed driver would meet and greet you at the arrival
terminal of your flight, holding a customized name board. All our drivers monitor each flight
closely, which enables them to react appropriately in the case of delays or early arrivals.

Upon arrival, the chauffeur would escort you to one of our premium cars, while assisting you
with your luggage.

Also, if desired, we can provide chauffeured transportation service at private jet airports,
offering the best solutions to suit your needs.

All you need to do is choose a vehicle you prefer, sit back, relax, and enjoy the journey!
Meet the Limos4 fleet

Our vehicle offerings

Business Class

First Class

Green Class

Business Van/SUV

Minibus

Coach/Bus

View more vehicles

Airport transfer service measured by clients

Blogger

“Our driver was extremely nice and made us feel very comfortable. Your car service was exactly
what we needed after getting off our long Canada-Munich flight with little sleep, it took all the
stress/complications out of getting a family of four (with luggage) across Munich without it
being difficult.”

Musician

“Loved my experience with Limos4 in Zurich. After we landed (long flight from Los Angeles) it
was so nice to be greeted by a nice driver and driven straight to the hotel. We were exhausted
and were able to relax and not have to scramble for a ride in our zombie-like state! Our driver
Mira was wonderful. The Mercedes car was smooth and lovely. They had complimentary water,
Swiss chocolates and Ricola for us! Loved it! Highly recommend Limos4!

You can expect our full support every step of the way
Experienced, uniformed and discreet English-speaking chauffeurs with great local knowledge

Free waiting time: 15 - 60 minutes after flight arrival time, and 15 minutes after booked pickup
time at other locations

No cancelation fee - up to 24 hours for sedans and business van/SUV vehicles and 5 days for
minibuses and coaches

Driver’s name and phone number will be shared prior to the service

Real-time flight monitoring

Instant ride status updates

VIP service and hosting at airports

Appropriate child seats available

Face-to-face seating options available

Additional luggage vehicle options

Getting started with Limos4

Quick quotation and booking steps

Need more information?

Get in touch.

Send an inquiry
Fill out a price inquiry form or contact us via email, phone or chat.

Get an offer
You will receive a quote within 15 min. along with a payment link.
Make a booking
Enter the payment details and the service is booked.

Cruise port transfers

100 cruise ports worldwide

Easy booking and payment options

Free meet-and-greet service

24/7 support via email, phone and live chat

No hidden charges

English-speaking chauffeurs

Real-time ship tracking

Quick city tour available

Return transfer discount

The most relaxed way to get to/from the cruise port

Embarking and disembarking the cruise ships, with your family and luggage in tow, can be very
hectic. Our courteous and well-trained chauffeurs, supported by the Limos4 staff, would make
such nuisances disappear and turn your journey into an unforgettable one.

Limos4 offers reliable and comfortable private transfers to individuals and groups of all sizes to
and from cruise ports across Europe, U.S., the Middle East and South Africa, at the most
competitive rates.

Upon your request, we can arrange a private city tour, designed to fit into your cruise schedule,
so that you can get back to the port on time.
Just select a desired vehicle and take pleasure in your hassle-free ride!

Cruise port transfer service measured by clients

Cruise traveler

“We thoroughly recommend Limos4. Had a day to fill in before joining a cruise ship but had to
check out of the Copenhagen hotel. You cannot have a good day if worrying about luggage!
Limos4 planned a fabulous day tour for us including Rosskilde Cathedral, Sanglandet Lejre and
the Viking Ship Museum before dropping us off at the cruise ship. No luggage carrying, friendly
English speaking driver and a really great set of memories.”

Cruise traveler

“Our driver Henrik was waiting for us with a sign with our name as soon as we exited the Port
even though disembarkation was completed an hour sooner than expected! He had heard that
things were going fast and he made sure he was there for us even though the time we had
given the company was an hour later. He had a beautiful and comfortable Mercedes SUV
waiting for us. Henrik was a good driver, but more than that he was friendly and informative.
He told us a lot about the city on our way to the apartment - pointing out places that we might
like to visit during our stay. When we arrived at the apartment we were staying in, he unloaded
our tons of luggage for us and brought everything to the door. All in all, it was a wonderful ride
and we highly recommend Limos4!”

Free waiting time: 15-30 min. at cruise port terminals and 45-60 min. at airports

Driver’s name and phone number will be shared prior to the service

Return transfer discount

Real-time SMS updates

Appropriate child seats available

Pickup and drop-off procedure

Step 1
The pickup and drop-off are just outside the cruise port terminal.
Step 2
Our driver waits at the closest point to the terminal with a name board.

Step 3
Always contact our driver or office for assistance.

We have successfully transported passengers embarking/disembarking from the following

cruise ships

Roadshows

Roadshow car service

Time is money.

24/7 back office team

Our flexible and resourceful team is prepared to respond to any unanticipated modifications in
scheduling.

More than chauffeurs behind the wheel

Uniquely vetted, our chauffeurs are the ones to put plans into action and meet all the client’s
needs along the way.

Pre-trip info & ride status updates

The driver & vehicle information is sent well before the service. With real-time ride status
notifications, you’ll know the passenger location at any time.

AS SEEN IN

In a world where minute delays can lead to far-reaching financial consequences, Limos4
commits to maximum flexibility and immediate responsiveness. With our vehicles that serve as
an extension of your executive’s office (Wi-Fi, power chargers and other onboard amenities),
dedicated 24/7 support team and backup resources, we are able to coordinate a very complex
schedule and route.

To make everything run smoothly and flawlessly, not only do we provide expert scheduling and
apply successful management strategies, but also are ready for any unexpected changes and
disruptions.

Whether your clients are trying to sell a new product or service, or raising capital for their
business, you can expect a perfect example of a roadshow car service from us, in almost any
corner of the world.

Discover more…

Show less

Why Limos4

As time is the most valuable resource today, it is our priority to get the passengers to their
destination on time, every time.

Our goal is to enable the client to focus on their important business event without worry.

Comprehensive fleet
From sedans to coaches, and everything in between, we’ve got you covered.

In-house 24/7/365 customer care

Available via phone, email, WhatsApp and live website chat for any service support.

Flight, traffic & service monitoring

Keeping track of the flight changes and monitoring traffic conditions, we ensure the Limos4
experience is as smooth and efficient as possible.

White label
If you wish to have our services labelled under your brand, we can gladly act as your alter ego.

Quality assured – not everything makes the cut

Delivering on the promise for the complete satisfaction of the clients across the world.
International reach
Providing services you can trust in over 200 cities, and counting.

5 continents

60+ countries

200+ cities

250 airports

1 375 vehicles

Our vehicle is an extension of your executive’s office

You and your clients are the center of our cosmos

Reliable, responsible business partner. Always meet our needs and help us deliver the best
results. Great communication, professional approach. Pleasure to work with! Thank you for all
that you do.

I used this company when I had to travel from Zagreb to Udine by car for business purposes and
I must say that their services were great from the start (i.e. online reservation). The ride was
pleasant, informative, the car was clean and comfortable, the driver was simply great and I felt
secure all the time! I also had a last minute change in the drop-off address and he was so kind
and raised no issue. I would strongly recommend this company to anyone-you can trust! Thanks
so much Limos4.

I'm P&G communications consultant who organized the media trip to Copenhagen to visit
UNICEF Supply Division. My client and the Italian journalists participating in the media trip
appreciated very much your high quality job, your efficiency and your perfect assistance.

The top (Limos4) roadshow destinations

New York
London
Boston
Singapore

Long distance rides

Discover the convenience of long-distance rides throughout Europe and around the world.

Your benefits with Limos4's city-to-city transfers

Door-to-door service
(no change of transportation)

Flight / Train / Bus alternative

(avoid crowded spaces)

One-stop shop solution

(one-way, return, transfer/hourly service)

Added flexibility
(stops, rescheduling)

Comprehensive intercity transfer packages

As the coronavirus pandemic has changed travel as we know it, Limos4 has prepared
comprehensive packages for transfers between cities at special, flat rates.

For taking you from one city to another, we have implemented all precautionary measures to
ensure the health and safety of both our client and employee. Limos4’s vehicles are cleaned
and disinfected before and after each ride to secure the highest level of protection.

By avoiding airports, bus and train stations, not only will you save time and use it the way you
like it but will stay safe also. Our friendly yet discreet chauffeurs will get you where you need to
be smoothly and efficiently, regardless of the number of kilometers. With enough space and
privacy, you’ll enjoy the comfort of a premium Limos4 sedan or minivan.

From a one-way long-distance transfer to a service by the hour, and everything in between, rely
on Limos4 as an ideal, stress-free alternative to flights, bus journeys and train rides.

As we know that our client’s plans can change even during the best of times, you are enabled to
cancel or modify your pickup up to 24 hours before the start of the ride. If you anticipate a few
stops en route, we’ve got your back.

Reach out to us to assist you with your essential and non-essential trips!

Please note that the given rates are all-inclusive, however, may slightly vary depending on the
exact destination address, time of the day and night and requests made along the way.

The most common long-distance rides in Europe

Zurich – Munich
Barcelona – Marseille
Lisbon – Madrid
Berlin – Warsaw
Milan – Geneva
Copenhagen – Gothenburg

EUR

Events

MICE & Event Transportation Management and Logistics

Create positive feelings about your event.

Schedule a meeting with our event transportation manager.

MEETING REQUEST FORM
Please submit the following information and our designated representative will get back to you
with an appointment proposal.

Choose meeting topics:

Vehicle capacity

Flexibility

Payment options

Communication during the event

On-site presence / SPOC

All of the above

Describe your request.

Send a meeting request.

A proud member of:

24/7 event team

Looking for a 24/7 event team able to provide fast responses and establish efficient
communication?
Limos4’s specialized in-house reps are at hand via email, phone, live website chat and
WhatsApp to assist you before, during and after the event.

Coordinator

Need an on-site English-speaking coordinator to get you through the event with fewer worries?
Upon your request, we will arrange an on-site coordination service to be available around the
clock at a location anywhere in the world.

Large group
Looking for a provider that can accommodate even your largest group of attendees?
From sedans to coaches, we can cover any number of passengers wherever the event and
complementary activities are taking place.

We make your guests feel welcomed and appreciated and keep their day and evening plans
moving timely. The magic formula lies in our elaborate office and on-site preparations, SPOC
person as well as Plan B resources for any unforeseen scenario.

Entrusting Limos4 with MICE & event transportation management and logistics means smooth
undertaking of any event, whether it’s a small company gathering or a large-scale trade show.

Our ways to guarantee absolute excellence

I
Office & on-site preparations
Pre-event chauffeur and vehicle inspection
Budget development
Cost-saving recommendations
Creating emergency contingency plans
Tailor-made interactive maps/route planning
Professional tour guides
Local hostess (greeter) services
Ride status updates & notifications
Coordinating with local authorities for necessary permits, requesting police assistance, and
understanding local laws that may have an impact

II
SPOC
Guides you throughout the whole process and enables you to have utmost control
Coordinates permits with local authorities
Optimizes service costs
Creates space for flexibility and facilitates ground transportation procedures to meet your way
of doing business

III
Plan B resources
Stand-by vehicles
Chauffeurs
Infrastructure (phone systems, servers, software)
In-house IT support team

60+ countries

200+ cities

250+ airports

1 375 vehicles

100+ events annually

1 500+ guests served per event day

Event transportation services fully covered

Event types

MICE & Business events

Government/state delegations
Sports events
Entertainment events
Brand promotions events
Team buildings

Verified experience with events

10 years of servicing World Economic Forum in Davos

5 years of servicing Mobile World Congress in Barcelona
4 years of supporting Paris, London and Milan Fashion Weeks
Transportation of Government of Baden-Württemberg's official state visit to Canada and the
Western Balkans
3 years of managing Formula 1 and Formula E ground transportation in Europe and Asia
4 years of servicing EBACE in Geneva

The fleet fitting all event ground transportation needs

Some of the testimonial love you keep showing us

"I just wanted to extend my thanks for the service you offered and the transfers you delivered. I
have to say transfers are a pretty stressful thing in the event industry to co-ordinate; if for any
reason a transfer is forgotten about or late, it can have a severe effect on the event and timings
and so often it goes wrong.

With you however I didn't have to worry, your cars were always to schedule, you kept track of
flight times etc. to make sure they were running on time, you sent drivers details ahead of
schedule so I could share them with passengers ahead of time, you offer a top notch service,
the best transfer company I have come across these last 8 years that I've worked in the event
industry and I most certainly will be using you again."

"We always had a very great and comfy experience with Limos4. We worked with them in
France, USA, Spain, UK and Belgium managing transfers for our clients.

If anytime we had any problem, they were always on the phone trying to help us as fast as
possible at any time (including midnight).

We trust them, their service, cars and drivers.

Thank you! "

Managing Director

"Energius/Limos4 is a company we could highly recommend and it is a pleasure working with

them. The employees are very competent, friendly, reliable, customer and solution-oriented
and highly flexible in handling changes or new requirements.

S.T.A.R.S. worked with Limos4 at various very complex events and we have always been very
satisfied with the cooperation. We would like to thank Energius/Limos4 for the always excellent
support and would re-commission Energius/Limos4 at any time. "
Your global one-stop shop for MICE & event transportation

View our full list of locations

200+ cities

250+ airports

100+ cruise ports

This is how we maintain the same service level worldwide

We have a unique process implemented to select our suppliers in every city

Limos4 has developed and implemented a unique Quality Assurance process to establish and
maintain its supplier network worldwide.
The Quality Assurance process is a standard operating procedure that describes the steps taken
to locate, select, control, evaluate our suppliers across the globe. The process lasts at least 12
months, and some phases last indefinitely.

The goal of this process is to:

standardize the service in all cities,

supervise the service performance in all cities,
evaluate the overall quality of service in all cities.
Our specialized supplier relations team, led by an Affiliate Manager, determines and finally
onboards a potential supplier through the Quality Assurance process in 5 phases:

I Vetting phase
Numerous actions are made to obtain the highest-level mandatory requirements from the
potential supplier, such as business registration certificates, general liability and vehicle
insurances, solvency, the drivers’ criminal and driving records, their appearance and manners,
level of English.

II On-boarding phase
The phase consists of actions taken to impose and incorporate the highest standards of our
industry into the business of potential suppliers. The synchronization and unification are
reached by intensive negotiations with the potential supplier and, eventually by signing the
contract between two parties.

III Auditing phase

This phase is actually a “trial” period, during which our specialized supplier relations team
conducts numerous on-site checkings, usually invisible to the supplier, such as frequent “ghost
rides”. Thus, we have a comprehensive insight into the supplier´s quality of performance. The
auditing process lasts at least 3 months and it is a decisive milestone for further collaboration.

IV Evaluating phase
The supplier`s responsiveness, compliance, flexibility, complaints and drivers` performance are
monitored by recurrent quality control audits. All these categories are rated separately to form
the final score which qualifies the supplier for further deployment or not. Thus, we ensure the
highest quality of service is constantly delivered and performed without any quality decrease.
This phase lasts indefinitely.

V Extension phase
This phase consists of the actions intended to improve already established quality of service
and bring more value to the business, through our technological innovations, customer-
orientated approach implementation and counseling about new trends and challenges in our
industry.

Get an insight into some of the most common MICE & event transportation questions

Until when should I advise all event ground transportation service details?
The sooner, the better. Event transportation is the most complex aspect of ground
transportation, and timely preparations are crucial for successful execution. Therefore, we
expect the service details at least one week before the start of the event. There are huge events
that affect general availability, so we kindly advise early actions when organizing events.

Are your chauffeurs professional and do they speak English?

All our chauffeurs have undergone the necessary training and possess valid licenses required to
provide the chauffeur service. We also conduct the Quality Assurance Program to ensure that
our chauffeurs meet our stringent standards and requirements. It includes reliability, safety,
professional appearance, language skills and kindness. Our chauffeurs speak English as well as
the official language of the country where they provide services.
Can I get the chauffeur details 10 days in advance (ID, criminal background check, etc)?
Yes, we can provide the details 10 working days before the service. However, all users of
Limos4 service must not process any personal data of Limos4’s chauffeurs for any purpose
other than service execution purpose. The users must take all technical and organizational
security measures to protect the personal data provided by Limos4. The users are not entitled
to use the chauffeurs’ data for any marketing purpose and they agree and accept that the
privacy policy rules are valid and binding for an indefinite period of time.

Can the chauffeur be the same for the whole trip?

If preferred, we would assign the same driver for the whole trip. The exceptions would be made
only if the driver has already been assigned another job in the meantime, is on an annual leave
or has health issues.

Will the chauffeur wait if the dinner/meeting is prolonged?

Yes, the driver will wait for the passengers as long as needed. However, after the grace waiting
time, every starting hour of additional waiting time will be charged at the rate of hourly service
for the assigned vehicle.

What if the flight is cancelled / delayed / early?

Our office staff and chauffeurs attentively monitor the flights. Furthermore, we make
appropriate adaptations to provide services in accordance with the new circumstances or to
eliminate any costs or inconveniences caused by sudden changes.

Will I get every booking separately or some kind of a list?

We can provide every booking reservation separately but also a list of the bookings, if
preferred. We actively use manifest forms as an efficient way of exchanging information with
event planner due to numerous modifications before and during the event.

How can I keep track of all the service details?

As the details of the service constantly change, even during the event, we always keep solid
track of all changes and gladly share them, either per manifest or comprehensive reports at any
moment.
Can I get a completely detailed report on what happened day by day?
Yes. According to your needs, we provide detailed reports that present the service
chronologically.
Is your cancelation policy flexible?
Due to the larger number of bookings, we are eager to negotiate a more flexible cancellation
policy.

Do you accept and charge short notice changes and what is the lead time?
We gladly accept change, but despite all our efforts, Limos4 sometimes cannot guarantee short-
term changes. Any modification, additional stops or service that differs from the originally
booked service may result in additional costs. Generally, the lead time is 60 minutes, but it can
vary from city to city and depends on the availability caused by the season or any current
events in a particular city.

Do I have to cover expenses for the coordinator’s accommodation, food, trip?

Generally, the on-site coordination service is organized by Limos4 but the expenses are fully
covered by the event/project organizer. If preferred, the coordinator’s accommodation, food,
trip, etc. can be organized by the event/project organizer as well.

Can you arrange a chief coordinator and a project manager to be available 24/7?
Yes, and in such cases we highly recommend that our on-site coordinator(s) are accommodated
at the same or close location to your onsite event/project organizer for efficient and close
communication.

What are the payment options?

In general, all major credit cards are accepted for payment (Visa, Mastercard, American
Express), and bank transfer as a payment method is also possible. We only do not accept cash
payment. However, to support you better, the payment options can be discussed and defined
by the event ground transportation service agreement between your company and a Limos4
event manager.

How and when can I pay additional costs?

The final report on additional costs would be presented not later than 5 workdays after the last
service along with the payment link or invoice.

Can I get a discount or a number of complimentary transfers?

Discounts or complimentary transfers basically depend on the volume of service and can be
negotiated with a Limos4 representative and strictly defined by the event ground
transportation service agreement.
A step-by-step guide to your successful event transportation service

Meeting with our Event Specialist

We want to hear everything about the event you are managing/coordinating.
Solution creation & proposal
Tailor-made offer that addresses your needs fully.

Project planning
Route engineering, vehicles utilization planning, plan B creation, etc.

Contract
Single (one-time) agreement is there to ensure everything we talked about is fulfilled.

Manifest processing
Your data sheet is automatically uploaded in our system and transformed into live bookings.

Execution
24/7 event team, on-site coordinator, etc.

Reports & billing

Final reporting and cost reconciliation round up a successful story.

SOLUTIONS we nurture

Event Transportation Management

The art of event transportation logistics

Pre-event project management

I Project coordination ahead of the events with your team

II Defining the first draft planning for the entire event with your team
III Defining the car & drivers allocation requirement with your team (2 weeks prior to the event)
IV Defining car park solutions and restricted area "official pass & car stickers" with your team
V Defining precise KPI's
VI Organizing an on-site inspection trip for your representatives to check all pickup and drop-off
sites & a brief meeting with drivers
VII Providing Site map (interactive maps)

Car park map

Pickup / drop-off points
Road closures

VIII Security briefing(s)

IX Daily shuttle schedule engineering
X Backup solutions

Project execution

24/7 in-house Event team support

WhatsApp group chat for communication of the teams (your team, Limos4 Customer Care and
on-site coordinators)

Live flight monitoring

Live roads monitoring (road closures, route updates & amendments, etc)

Live ride status notifications (WhatsApp, email, SMS)

Daily reporting to your team - full transparency:

modifications made
canceled services
new bookings made
additional charges

Post-service reporting and cost reconciliation

Automatically generated all-encompassing final report
KPI's fulfillment evaluation
Transparent calculation of all refunds and additional charges
Post-service debrief with your team
Live ride status notifications (WhatsApp, email, SMS)
An overview of the vital event transportation coordination components

24/7
As our service happens beyond the standard office hours and across different time zones, we
are open around the clock to provide instant support, whenever needed.

Plan B support
In case of any last-minute changes and disruptions, we offer backup chauffeured vehicles as
well as infrastructure systems to avoid any communication issue.

SPOC
A designated single point of contact is at hand 24/7 to assist you from preparation to invoicing,
no matter where you choose to host an event.

Real-time monitoring
From flights to road conditions, and everything in between, by monitoring all these aspects and
reacting accordingly, we keep the situation under control.

Live ride status updates

Limos4 provides automatic ride status notifications in real time via email, SMS and WhatsApp to
ensure the clients have all details.

Turn-Key Affiliate Solution for Global Coverage

All the important attributes in a single provider – one email,

one phone number, one invoice. Worldwide.

Quality & Standardization - equal premium service anywhere

The service level and consistency are ensured through our revolutionary 5-phase quality
assurance protocol:
The vetting phase
Everything from business registration and vehicle insurances to the chauffeur’s criminal and
driving records is checked.

The onboarding phase

It’s all about incorporating all of the Limos4 standards into the supplier’s operations practice,
ensuring the highest level of service is implemented and guaranteed.

The auditing phase

It serves to conduct multiple on-site performance checks, known as ‘ghost rides’, so that we
make sure the guaranteed service level is delivered.

The evaluating phase

This phase is never-ending, and focuses on the supplier’s responsiveness, flexibility, drivers’
performance as well as the number and nature of eventual complaints.

The extension phase

It is intended to improve the already established quality of service and bring more value to all
business aspects.

All the phases are used as a means of locating, selecting, controlling and evaluating our
suppliers across the globe.

Pricing - more competitive than local suppliers

The assets that give us a competitive advantage in the world market:

Constant substantial service volume we bring to our suppliers

Special long-term partnership ties
More favorable terms of service
Automatic pricing engine
One currency for the whole world

Integration - various platforms make us connected in real time

Getting instant quotes, availability, reservations, modifications, and ride status updates from
other reservation management systems is made easier.
Single point of contact - your go-to source at any time

You have only one point of contact to deal with rather than multiple suppliers.

One email/phone number for 200+ destinations

Central billing
Eliminating any miscommunication
Preventing the need of repeating questions and requests over and over

Communication - being treated like a person not a number

All of the information you need is at your fingertips.

In-house 24/7/365 human touch, helped by CRM

Available via phone, email, live website chat and WhatsApp
Customer-centric culture - instant resolutions of issues are the norm
Live ride status update notifications

White labeling - acting as your alter ego

Limos4’s white-label solution enables us to customize the service with your brand, logo and
identity, without you having to invest in infrastructure and technology.

Name boards
Documents
Vehicles
Chauffeurs’ attire and code of conduct

Roadshows

The science behind the roadshow transportation industry

Before - good preparation is half the work

Assessing the schedule viability

Checking if all the details are accurate & complete
Defining the vehicle and amenity preferences
Schedule and itinerary engineering
Plan B resource allocation

During - ready to manage any logistics changes

24/7 in-house customer support

Real-time service monitoring (flights, traffic)
Live ride status notifications (Email, SMS, WhatsApp)
Local information recommendations upon request

After - service follow-up & cost reconciliation

Generating automated daily and final reports

Transparent calculations
Post-service debriefing with your team

An overview of the essential roadshow transportation management elements

SPOC manager
A designated coordinator manages the client’s needs from start to finish.

Quality assured
Through a 5-stage vetting process, Limos4 standardizes, supervises and evaluates the service in
all cities.

24/7 responsiveness
We can be reached by phone, email, live website chat and WhatsApp in any time zone, and act
accordingly.

Ride status updates

To enable you to keep track of the client’s position, we provide you with real-time ride status
notifications via email and SMS.
Live service monitoring
Keeping a watchful eye on every aspect of the ongoing service, our customer-centric team
ensures any issue is quickly resolved.

QUALITY we insist on

Our Vetting Process

How do we establish and maintain the consistent delivery of service worldwide?

Given the clientele we have and how important they are, there is no room for mistakes in our
industry. That’s why we take it very seriously how we choose our suppliers.

Standardization of the service in all of our destinations.

Supervision of the service performance in all of our destinations.

Evaluation of the quality of service in all of our destinations.

Limos4 has developed and implemented a unique Quality Assurance protocol to establish and
maintain the supplier network worldwide.

The Quality Assurance protocol is a standard operating procedure that describes the sequences
of steps taken to locate, select, control, and evaluate our suppliers across the globe.

The supplier vetting protocol

Our specialized supplier relationship team, led by an Affiliate Manager, determines a local
supplier in a specific region using rules endorsed by the supplier vetting protocol.

The supplier vetting protocol is a standard set of rules that apply to the search, entry, and
evaluation of our suppliers.

The rules specify the method, criteria and tools that will be used to collect data of Limos4’s
suppliers.
Our supplier vetting protocol consists of 5 phases:

The vetting phase consists of numerous pre-check

actions made to obtain true and valid information
and documentation from the potential supplier.
Search for a new supplier

Contact the potential supplier with a “New Supplier Questionnaire”

Monitor the responsiveness

Check the supplier’s solvency

Demand necessary legal documents and business information, such as:

Business Registration Certificate

General Liability Insurance documents
Solvency Certificate
Vehicle Insurance documents
Fleet list and vehicle description
Supplier’s terms of service
Payment terms
List of drivers and their criminal and driving records
Drivers’ English language skill level certificates

This phase only ends if the potential supplier meets the requirements we laid out, and qualifies
for the next, onboarding phase.

The onboarding phase consists of precise actions taken to impose and incorporate the highest
standards of our industry into the business of potential suppliers.

The synchronization and unification of service standards are reached by intensive negotiations
with the potential supplier and, eventually by signing an agreement between two parties.

The key points in the negotiating process are establishing common goals and making sure the
terms and business processes are in compliance between Limos4 and the suppliers.
The onboarding negotiation points:

Terms of service
Cancelation policy
Prices
Payment terms
Supplier’s code of conduct
Capacity
Flexibility

In case the vetting process is completed successfully and a high standard of service
implementation is well-negotiated and confirmed by an Affiliate Manager, a supply agreement
for ground transportation services is signed by authorized representatives of both parties.
Thus, the relationship between Limos4 and the supplier is legally formalized and made official.

The auditing phase is a trial period during which we conduct multiple on-site performance
checks. It implies that the initial vetting and onboarding phases have already been successfully
completed.

This process takes place on site, at least once a year, according to the annual auditing plan,
created by an Affiliate Manager.

A person responsible for on-site auditing is the Quality Assurance Officer (QAO), but it can be an
Affiliate Manager or other responsible person from our company (CEO, GM, or Event
Coordinator).

QAO books the service anonymously, performing a “ghost ride”, of which the supplier is
unaware, and exercises an extensive control of the following:

Meet-and-greet procedure when meeting the driver at the airport

If the name board is in accordance with the content that Limos4 provided
Dress code of the driver
Exterior and interior appearance and cleanliness of the vehicle
If the driver is polite and helpful
If the driver knows the route
Driver’s driving style
If the driver strictly obeys the traffic regulations
Next, at the supplier’s facility, our Quality Assurance Officer also:

Audits the supplier’s fleet by checking the vehicles’ year of production, mileage, models, fleet
capacity, safety features of all vehicles.
Speaks to full- and part-time drivers in order to check their language skills, dress code, local
knowledge, grooming standards and general behavior.

Interviews potential supplier’s subcontractor, subcontractor’s drivers and examines

subcontractor’s vehicles.

After the auditing process is completed, the QAO fulfills the Quality Evaluation Sheet,
evaluating the supplier for each relevant category.
The categories are rated separately, from 1 to 5, and then multiplied by the weight factor which
determines the importance of each individual category, as they are not all equally relevant.

All these rates form the final score, which presents a solid and definite set of information
enabling the Limos4 Management to make the final decision about further deployment or not.

As a trial period, the auditing phase is only the beginning of the next, indefinite evaluating
phase.

We choose our suppliers through an evaluation process based on an algorithm that calculates
more than 30 key factors

30+ parameters are sorted out in 10 different categories

Vehicles

Drivers

Responsiveness

Compliance

Flexibility

Documents
Volume

Incidents

Consistency

Price

The evaluating phase lasts indefinitely and it measures the supplier`s responsiveness,
compliance, flexibility, the number and nature of the complaints and drivers` performance by
recurrent quality control audits.

Limos4 is responsible to keep track of any positive or negative changes in any of the categories,
and react accordingly.

In case of any incidents, drop in service quality, or any other flaw in cooperation
(responsiveness, compliance, etc), our Affiliate Manager organizes meetings with the supplier
and tries to resolve the issues.

In case of any positive changes in cooperation (positive feedback from clients, improved terms
or prices, etc), the Affiliate Manager encourages the supplier to keep up with the good work
and checks if there are other possibilities for cooperation improvement.

Thus, we ensure the highest quality of service is constantly delivered and performed without
any quality decrease.

It is intended to improve the already established quality of service and bring more value to all
business aspects, through technological and customer-oriented approach trends and
innovations.

This phase consists of all actions intended to improve the already established quality of service
and bring more value to the business, through our technological innovations, customer-
orientated approach implementation, and counseling about new trends and challenges in our
industry.
In accordance with local legislation and our quality assurance program, Limos4 requires all
drivers to pass annual drug and alcohol screenings and to have professional driver training and
defensive driving courses completed before being assigned to operate on behalf of Limos4.
The more educated our suppliers and drivers are, the more likely they are to bring more value
to the business, especially in light of everyday’s technology development and elevated client
expectations.

As a result, all the items on our quality control checklist are marked off, so the ultimate travel
experience with Limos4 is secured.

TECH we develop

Self-Developed Livery Solutions

Introducing new features and changes in a matter of hours.

Tech-savvy - the key to successful future developments

We strive to be at the frontier of the industry by experimenting with new technologies and
keeping our processes fresh which makes Limos4 quite unique in the industry.

For instance, we have developed our own ERP/Livery software.

It is something that not many companies can brag about. Our software has been our main
growth driver in the last several years as it brings the necessary flexibility to better serve the
clients.

Limos4 has the main advantage over other ground transportation companies due to the fact
that our software gives us the ability to introduce new features and changes in a matter of
hours from a change request.

Besides easy adaptability, our livery software became a sort of a pivot of numerous useful
components expanding its functionality for our clients, suppliers, and Limos4 staff.

The top livery software features offered to clients

Client portal
The portal allows our clients to manage and modify their bookings, obtain receipts or invoices,
and set the service preferences according to their needs.
Contact pages
The contact pages integrated into our livery software form a database of our clients and
suppliers, securely stored and responsively managed by our staff.

Ride status notification system

Our ride statuses indicate the exact positions of the driver or the client aboard which are
delivered to all interested parties via email, SMS, or both.

API integration
Our integration with booking platforms and systems worldwide enables an easy-to-use and
swift booking process for both clients and partners.

Secure online payment system

An online payment system integrated with our software provides a secure, easy, and
transparent payment option.

Automatic price engine

Our automatic pricing allows our clients to instantly get the total service price and book the
service in three quick steps.

Data protection
and privacy
Limos4 has long experience with IT systems and all necessary measures needed to ensure the
protection and availability of the data.

Our internal IT team and the company founder who has Ph.D. in information systems from ETH
Zurich, have implemented the following innovative measures to protect and improve the
operations.

Backup policy
Web and database servers have permanent full snapshot backup on a daily basis;
A full manual backup is made before each upgrade/update of the software;
As the systems are hosted on cloud infrastructure in Germany, restoring such backups takes up
to 5 minutes only.
Organization security measures
Each staff member has signed a confidentiality agreement with the company;
All the staff members have gone through internal IT systems security training;
No unauthorized personnel are allowed to enter the operations team premises.

Data confidentiality
All databases are using encrypted storage systems;
All data is accessed only via the user authentication method;
Revocation of such access rights is performed within minutes.

Data Integrity
All communication protocols used between our systems are using state-of-the-art encryption
methods based on TLS 1.2 and 1.3.
Any customer-facing webform uses HTTPS based on TLS 1.3 and corresponding certificates.

Data availability and resilience

Our system is hosted on a cloud infrastructure in Germany that is by default resilient and fault-
proof. Nevertheless, we have another provider with a hosted system that is running as hot-
standby and ready to be used within 15 minutes from the moment of failure;
In case such failure happens, the operations team has access to the offline data needed for that
day in order to fulfill all pending requests.

Protection requirements fulfillment

Our systems are updated on a weekly basis with all safety and security patches. That includes
all software layers in the software stack: operating system, management layer, and business
logic layer;
Our hosting provider has very strong protection against DDOS attacks;
Our system has implemented a state-of-art firewall system to prevent any unauthorized access
or even data tampering.

Integrations (API)

Efficiency through automation

Facilitating communication and connectivity

In pursuit of a tool which simplifies the booking management, enhances the security of data
transfer and offers a more extensive overview of all processes before, during and after the
service, Limos4 reaches for all available tech trends in our industry.
The opportunity to interconnect via API with the booking systems worldwide in order to allow
visibility and sharing of work between transportation companies that use very different
technologies and softwares, has been immediately recognized by Limos4.

A growing demand for easy-to-use booking processes makes integrations a necessity in our
business. Integration, in general, is the act of bringing together smaller components into a
single system that functions as one.

When creating our own livery software, our agile, in-house IT development team has made our
software easy to integrate with other systems and brought efficiency through automation.

Besides the streamlined connectivity, our integration with these platforms finally offers us the
opportunity to contribute to necessary unification and standardization of chauffeured service in
different markets worldwide.

Successful integrations

Elevated service quality as a result

Our integration with the leading industry players has uplifted the service quality and reliability
to a completely new level for both industry operators and clients who make the most of the
enhanced.

Promptness
by simplified connectivity to reservation systems
by instant distribution of real-time trip status notifications

Reliability
by digital exchange of information
by minimizing human errors due to automation
by automatic synchronization as changes occur

Security
by personal data protection
by GDPR regulation implementation
Standardized service
by properly matched vehicles through mapping
by synchronization of different terms of service
by valid pricing distribution

Convenience
by lowered costs due to automation
by minimizing booking time

Redefining industry standards through integrations

Although useful and widely recognized, the API integrations are merely used by leading industry
companies as the integrations often require in-house IT experts to monitor the processes and
who can swiftly react when necessary.

Limos4 has the main advantage over others due to the fact that we have our own IT team that
provides 24/7 support and completely controls the integration protocols, ensuring the clients
and partners around the world get the most out of our IT investments and advanced
technology engagement.

Ride statuses

Regulating the most critical points of every ride.

The reason why Limos4 introduced ride statuses

A decade ago, the most frequently asked questions we could hear were: “Where’s my driver?”,
and, “Is my boss already in the car?”. At that moment, the nightmare begins.

A customer care rep must reach the driver and determine the driver’s position and then
forward the information to all interested parties and usually arrange another meeting point and
make sure the driver meets and greets the passengers.
It always used to be the worst-case scenario.

Nowadays, when technology plays multiple roles in service innovation, our in-house IT team
uses its scientific knowledge for practical purposes to fulfill all expectations of our clients.

And when it comes to clients, there’s no such thing as over-communication as the clients feel
more comfortable when they know what’s going on.

We see that not only our passengers want to know where their driver is positioned, but also
booking agents and personal assistants who need to know where their client or the assigned
driver is.

About Limos4's ride statuses

The result is real-time ride status notifications, indicating the exact positions of the driver or the
client aboard.

The ride status notification system is integrated with the Limos4 livery booking system and lets
all interested parties know the situation of the ride at a particular time.

It allows Limos4 extensive and complete service reporting as soon as the service has been
completed.

Having in mind the human error occurrence, when for example, the driver has missed to
designate the position or has not selected the proper ride status, as a backup solution, our
livery system immediately sends alert notifications to the Limos4 dispatch team rep on duty
who contacts the driver, reminds him/her to follow the ride status protocol properly and
designates the ride status instead of a driver.

Primarily created to regulate the most critical points of every livery transportation service, the
Limos4 ride status protocol is also configured to:

minimize the driver’s interference with a mobile device and focus on driving and passengers;
maximize our operator’s control over all critical moments during the service
The ride status notification system

Check how our ride status notifications work and what they indicate.

View notifications

Here are the ride status notifications and the descriptions of the actions performed by the
drivers:

Ride status name

Action indicated by the status

Driver confirmed job details

The driver, who has been assigned a Limos4 job, timely receives an SMS with a link to follow in
order to acquire the Job ID and all relevant job details.
Upon receipt, the driver needs to:
Confirm the successful receipt of job details;
Confirm the receipt of the modifications and check if the initial reservation is properly updated;
Confirm the vehicle is disinfected and cleaned;
Confirm the driver is code-dressed and well-groomed.

Driver on the way

The assigned driver confirms he/she is on the way to pickup location

Driver on location

The assigned driver confirms he/she is on the pickup location

Passenger on board

The assigned driver confirms the passenger(s) is (are) in the vehicle

On stop

The driver selects this ride status in case the passenger needs to stop and, later, resumes the
ride. The driver would skip the “On stop” status if there are
no booked stops or the passenger does not request any stops. However, when there are stop
points along the route, the driver would select the “On
stop” status when the passenger exits the vehicle, and select the “Passenger on board” when
the passenger returns to the vehicle and the trip is
resumed. The driver can use this combination as many times as there are stops.

Passenger dropped off

The assigned driver has dropped the passenger off and the service has been completed

Keeping all parties informed

Although the ride status protocol has been predominantly created to satisfy the customer’s
inquiry for the exact vehicle’s position in real time, this protocol allows us to have a thorough
understanding of our drivers’ efficiency, movement, and behaviour.
As a result, during the last 3 years, the ride status protocol implementation has decreased failed
meet and greet occurrences by 80% and increased the ability to send the final service reports
immediately after the completed service by 60%.

In addition to the obvious improvements in service quality and dispatching efficiency,

customers can enjoy the following benefits:
Increased safety of the passengers as the driver is minimally involved when tagging the
position;
Increased awareness of driver and vehicle’s appearance;
Increased driver’s awareness of last-minute changes;
Increased ability to send the complete and extensive service reports instantly to all interested
parties;
Complete insight of driver’s movements and route driven, movement coordinates and the exact
time of every ride status update;
Complete insight into eventual additional service and costs or duration of the service;
Utmost control of all critical points during the transfer, event or roadshow service by the
Limos4 support team.

Partner Evaluation

We measure everything all the time.

The assessing phases

Determined and regulated by the Quality Assurance protocol, all our suppliers must undergo an
extensive and elaborate vetting procedure.

The main purpose of the process is the standardization, continuous supervision of the service,
and ultimately, the permanent evaluation of our suppliers’ performance.

Once the standardization is established during the vetting and onboarding phases as the prior
conditions for any further cooperation with Limos4, the supplier’s evaluation begins through
the auditing and evaluating phases.

The evaluating phase consists of frequent onsite audits done by our Affiliate Manager and
constant monitoring actions done by Limos4 dispatch team.
To avoid subjective and unrealistic assessment, we have engaged the science so relevant
aspects of the supplier`s performance are precisely measured, accurately graded, and entered
into the supplier evaluation score sheet.

The evaluation score sheet contains relevant performance categories which are rated
separately, from 1 to 5, and then multiplied by a weight factor that determines the importance
of each individual category, as they are not all equally relevant.
All these rates form the final score of the supplier, which presents a solid and definite set of
information enabling Limos4 management to evaluate the supplier in an objective and realistic
manner.

Not everybody makes the cut

The summary of all categories and subcategories results in a final score (0-100), but not only
that. It also points out all strengths and weaknesses for a specific supplier, trimmed down to
the smallest details.

The evaluating phase lasts indefinitely and it measures the supplier`s responsiveness,
compliance, flexibility, the number and nature of the complaints and drivers` performance by
recurrent quality control audits.

Limos4 is responsible to keep track of any positive or negative changes in any of the categories
and react accordingly.

Thus, we ensure the highest quality of service is constantly delivered and performed without
any quality decrease.

As a global premium chauffeured limousine service provider, we have a great responsibility to

raise awareness of our suppliers regarding the client and driver safety, set and implement the
highest safety standards and make sure they are practised in all of the countries we operate.

INDUSTRIES we service

Corporate travel
Coordinating Corporate Transportation
Turn your challenges into powers.

Schedule a free consultation with our specialist.

CONSULTATION REQUEST FORM

Please submit the following information and our designated representative will get back to you
with an appointment proposal.

* Name

* Company

* Job title

* Phone number

Choose consultation topics:

Payment terms & methods

Transportation logistics for a specific service

Tailor-made solutions

Client portal

Account management (SPOC)

Onboarding process

Customer support

All of the above

Sudden changes
Anxious to make a sudden change in the middle of the night?
Limos4’s in-house live agents are available 24/7 via phone, email, WhatsApp and live website
chat for anything that may occur.

Constant checking
Stressed out due to constant checking if everything’s OK during your executive’s ride?
Through real-time ride status updates and daily and final service reports, we keep you posted
on all aspects of the journey without you lifting a finger.

Office pitstop
Need one place to manage all of your bookings and payments?
On your portal account, you can handle all of your bookings, payment receipts, invoices, and
other service preferences at any time that suits you.

How we manage to keep everything under control

We keep your manager’s chauffeured corporate transportation plans on schedule whatever the
disruptions. The secrets of being able to do so are our immediate reaction and backup solutions
following double checks and real-time traffic & flight monitoring. This is why the Limos4
executive limousine service is considered more than an extension of your executive’s office.

Backup solutions:

Chauffeured vehicle
Upon confirming your booking, we arrange a backup vehicle with a chauffeur by default in case
of any severe disruptions to keep your plans moving timely.

Infrastructure (phone systems, servers, software)

We keep our lines open no matter what, so even the worst-case scenario can’t interrupt our
communication.

In-house IT support team

Thanks to our in-house IT assistance team, any possible issue is addressed immediately, leaving
no space for you to experience it for long.

Automatic and human double-checking:

Booking information
We check if all the booking details are complete and accurate, eliminating the risk of
miscommunication and service failure.
Chauffeur’s location
Besides tracking your ride in real-time, we additionally check where the chauffeur is positioned,
whether they are on the way, on location, etc.

Vehicle & onboard preferences

We check if the exact vehicle model is ready to hit the road and if all the amenities the client
required are in the car.

Corporate transportation fully covered

Airport transfers
We provide reliable, safe and discreet transfers to and from airports, in more than 200 cities
across Europe, U.S., the Middle East and South Africa.

Hourly service
Your private chauffeur will be there for you whenever you need and for the length of time you
require.

Roadshow service
We transport executives between locations based on the itinerary and are ready to react if it
suddenly changes.

Business meetings
We ensure you arrive at your meetings punctually and comfortably, taking account of your
professional image.

The fleet fitting all executive transportation needs

Eco-friendly
To support our eco-conscious clients in reaching their destination without the cost to the
environment, Limos4 offers sustainable solutions. Having a fleet of Teslas and electric luxury
cars in 20+ cities and more to come, we make chauffeured journeys both comfortable and less
impactful to the planet.

Comprehensive
Boasting a full line of vehicles worldwide – from sedans through vans/SUVs to minibuses and
coaches, we can accommodate literally any number of passengers at once. Whatever type of
car(s) a business trip requires, it will be adjusted to demanded specifications and preferences.

Insured
All our vehicles are fully insured and compliant with the laws and requirements of every
country we serve around the world. With maximum vehicle coverage, our clients are
additionally guaranteed protection in case of any incident.

Late-model
Our fleet consists of only late-model vehicles, not older than 3 years and 5 years for small-
capacity vehicles and large-capacity vehicles, respectively. Our customers can experience the
latest cars designed with every convenience in mind.

Convenient
Each of our vehicles are fully equipped, featuring an extensive number of amenities one could
desire for a comfortable ride. Some of the standard onboard benefits include leather seats,
bottled water, Wi-Fi, newspapers, deluxe sound systems, etc.

Your testimonials make our hearts beat faster

"We are a third-party Medical Communications company, and plan meetings worldwide.
Finding a reliable transportation provider can be a challenge and can easily be a hindrance on a
program if there are issues. We are thankful to have developed a relationship with Limos4 over
the past 2 years; we utilize their services for individual and group transfers from airports to our
meeting location, as well as return trips to the airport. The attention to detail they provide is
second to none, and they are professional and more responsive than most companies we work
with. Not only do they provide valuable recommendations but are helpful in fixing unforeseen
problems as they arise. I am thankful to have found a company that I can rely on, and look
forward to working with, for each meeting we do in Europe. Limos4 will always be our go-to
company."

"I have worked with Limos4 Limousine Service for a few years and find them to be very reliable.
I use their service primarily for full day services and roadshows in Europe. They respond to
quote requests very quickly, and most importantly they communicate very quickly when there
are last minute changes while the service is already in motion. This happens quite often, and
the drivers have adapted without problems. I would be happy to recommend them to anyone
who is looking for a reliable limo service."

Your global one-stop shop for corporate travel

Get an insight into the answers to some of the most common corporate transportation
questions

What exactly do you do to ensure all the CEO transportation service details are correct and
everything is in order?
Our Reservations Team attentively monitors the communication, checks if all the necessary
service details are provided and correct, and again, double checks the service details prior to
the service. Additionally, our Dispatch Team ensures that the service unfolds according to the
booking request and reacts quickly to any amendments.

I am not sure if the change of the pickup time is possible. If possible, will it cause additional
charges?
The pickup time changes are possible and free of charge. Additional charges would only apply if
a change is requested at the last minute or if the driver is already on the way to the pickup
location.

How long in advance can I modify a booking?

The booking modifications can be made at any time but some modifications that are different
from the originally booked service may result in additional charges. The last-minute
modifications are usually accepted but cannot be guaranteed by Limos4.

Are your drivers professional and do they speak English?

All our chauffeurs are licensed and always smartly dressed in a suit, shirt and tie. Each of the
drivers is fluent in English and has comprehensive local knowledge.
The driver would engage in conversation only if addressed by the passenger, respecting their
privacy. The chauffeur would keep the conversation in general terms, avoiding discussing
personal circumstances.

Can the driver be the same for the whole trip? Can you appoint the same driver for the next
trip?
If preferred, we would assign the same driver for the whole trip and for the next one as well.
The exceptions would be made only if the driver has already been assigned another job in the
meantime, is on an annual leave or has health issues.
Can you provide a specific brand of water for my manager?
Yes, we can and we will do our best to meet all your onboard preferences.

Will the driver wait for the guests who are late?
Yes, the driver will wait for the passengers as long as needed. However, after the grace waiting
time, every starting hour of additional waiting time will be charged at the rate of hourly service
for the assigned vehicle.

The passengers arrive on different flights. What's the procedure?

When the passengers, arriving on different flights, share the same vehicle, the driver who
monitors both or more flights, meets and greets the passengers who arrive first and kindly ask
them to be patient and wait for the other passengers to arrive. Once the passenger list is
checked, the driver escorts the passengers to the vehicle.

Can I keep the car longer than booked and do I need to pay for it in advance?
Yes, without paying for it in advance. A call, an email or just a message would do and no pre-
payment is needed. The final report on additional costs would be presented after the service
along with the payment link or invoice. Please note the modifications cannot be arranged with
the driver but with Limos4 Customer Care Team only.

What if I need the car shorter than booked?

As the service can end earlier than previously booked, the passenger would only pay the
minimum hours of service or as many hours as used. Our Reservation Team agents would
always point out the minimum hours of service when submitting the price offer.

What happens if there is an incident?

We devote utmost attention to preparation and prevention. However, as in any line of work,
there are circumstances that occur independently of us and that cannot be foreseen. If there is
an incident, our prompt 24/7 reaction will follow in order to avoid or mitigate the
consequences. All incidents are automatically reported to the Limos4 incident management
that will take all necessary actions leading to satisfactory solutions and indemnities for the
clients.

What are the payment options? Can I have a credit note for future bookings?
All major credit cards are accepted for payment (Visa, Mastercard, American Express). A bank
transfer as a payment method is also possible. We only do not accept cash payments. As a
regular client, you can request to receive monthly invoices, instead of paying on a ride-by-ride
basis. A credit note option is also possible for future bookings.
How can I get discounted rates?
Discounted rates are available for regular clients. As we promote a client-oriented approach,
discounted rates would gladly be offered to all clients who book larger volumes of services or
organize an event with Limos4.

Can our employees book the service by themselves?

Yes. The company with such a request would be given a special promo code and clear
instructions for its employees, enabling them to book the service by themselves in a quick and
easy way.

Can you charge my employees' credit cards?

It is possible, for your convenience. We usually request a credit card authorization form to be
completed in order to avoid eventual disputes.

Do I need to sign the contract?

No. A signed contract is highly welcome, but still not necessary.

To get acquainted with the corporate transportation processes and procedures we operate by,
take a look at the following steps:

Obtaining information
Acquiring all of the roadshow details via email, phone, live website chat, and/or a meeting.

Roadshow planning & quotation

According to the available agenda and budget, we create the most efficient custom itinerary.

Service execution
24/7 customer care and real-time ride status updates to keep you informed of the client’s
position.

Reporting & billing

Transparent daily/final service reports and cost reconciliation sum up a successful cooperation.

Travel agencies
Chauffeured Ground Transportation Services for Travel Agencies
Boost your revenue and enhance the client satisfaction.

Schedule a free meeting with our specialist.

Pricing - NET vs. commissionable

Tour guide option

Service coverage

Payment options

Client portal

Personal touch
Want personal touch in handling your clients’ transportation service needs?
Our in-house human customer care agents provide personalized 24/7 service in any support
interaction with the help of CRM systems (for the best results).

Commissionable rates
Would you like to have an option of being offered commissionable rates?
As per your request and preference, Limos4’s customizable transfer/hourly services can be
priced to commissionable or net rates.

Client portal
Looking for a web solution where you can log in and send your booking requests?
Having a Limos4 account enables you to manage and modify your agency bookings and
commission details at any time, among many other things.

How Limos4 makes ground transportation the strongest link in a travel program

We help you increase your income, save time and satisfy your business and leisure customers.
With our 15-minute response time, on-time-or-free guarantee, and various commission
options, Limos4 can meet every business model requirement. As the client’s journey doesn’t
just start and end at the airport, our tailor-made chauffeured ground transportation services for
travel agencies cover everything in between for the ultimate client experience.

Responsiveness
Get a quote within 15 minutes or less, by reaching out to us 24/7 via email, phone, WhatsApp
or live website chat.
Commission
Whether you prefer commissionable or net prices, you are welcome to add your commission on
top of our rate.

Budget/pricing
Our ground transportation offer can be presented per day or as a package, tailored to your
client’s budget and needs.

Global network
You can offer chauffeured ground transportation transfers throughout the world at exactly the
same level of service.

Ride status updates

Get automatic ride status updates on your client to make sure their journey runs smoothly at
any point.

Transportation services that match your clients’ desires & needs

FIT & GIT

Golf tours

Roadshows

Wine tours

Corporate
Retail
Wholesale
OTA
DMC
GDS
MICE

The fleet fitting all travel agencies' ground transportation requests

We let you speak for us

"We have been working with Limos4 for the past three years with 100% absolute total
satisfaction, both in rates and service, not to mention responsiveness and personal attention by
an incredible team 24/7. Services are offered in every corner of Europe, and several locations
elsewhere around the world. And of course with all the Covid sensibilities and precautions."

"We have worked with Limos4 in several European countries and particularly in Denmark where
the service has been impeccable. We strongly recommend their services and reliability for a
problem-free service always."

Your one-stop shop partner for chauffeured transportation in 60+ countries

Get an insight into the answers to some of the most common questions asked by travel
agencies.

Is a short-notice booking possible per request?

Yes, it is possible to make a short-notice booking. However, due to reduced availability, we
sometimes cannot accept or guarantee short-notice bookings.

Do you accept last-minute changes?

We do accept last-minute changes, but sometimes, despite all our efforts, we cannot accept
such changes due to reduced availability which can be caused either by current events in the
city or by a tight booking schedule that cannot be changed. Please note that such modifications,
additional stops or service that differs from the originally booked service may result in
additional costs.

Can we have a preferable chauffeur (for a particular city)?

We would always assign a preferable chauffeur in a particular city or for particular passengers.
The exceptions would be made only if the driver has already been assigned another job in the
meantime, is on an annual leave or has health issues.

How can we be sure that the chauffeur will show up?

We make sure the chauffeur is never late. Our chauffeurs are always timely dispatched and
they are at the pickup location at least 10 minutes prior to the booking time. Even with the help
of traffic monitoring and travel guidance, unexpected delays may occur in rare instances.
However, our advanced ride status notification system enables us to monitor the chauffeur’s
movement from the garage to the pickup point allowing our dispatch team enough time and an
opportunity to react if there is a slight doubt the chauffeur would arrive in time. Finally, to
reassure you, we would provide a free ride if our chauffeur was proven to be late.
Will the chauffeur wait if the client is late?
Yes, the driver will always wait for the passengers as long as needed. However, after the grace
waiting time, every starting hour of additional waiting time will be charged at the rate of hourly
service for the assigned vehicle.

What happens if there is an incident?

We devote utmost attention to preparation and prevention. However, as in any line of work,
there are circumstances that occur independently of us and that cannot be foreseen. If there is
an incident, our prompt 24/7 reaction will follow in order to avoid or mitigate the
consequences. All incidents are automatically reported to the Limos4 incident management
that will take all necessary actions leading to satisfactory solutions and indemnities for the
clients.

What are the payment and billing options?

In general, all major credit cards are accepted for payment (Visa, MasterCard, American
Express), and bank transfer as a payment method is also possible. We only do not accept cash
payments.
To be billed via a monthly invoice, please contact us at invoices@limos4.com. The monthly
invoicing option is only available for corporate accounts. If you have a monthly invoice set up,
your monthly invoices will be sent out within the first 3 workdays of each month, covering all
rides taken in the previous month.

Can you charge the end client’s card and can my commission be included?
For your convenience, we can charge the end client’s credit card.
Also, we can charge the end client’s credit card with your commission included, and pay you off
according to your instructions and preferences. We might request a credit card authorization
form to be completed in order to avoid eventual disputes.

Can you send us price lists for all destinations in advance?

Yes. We would be glad to provide prices and share all relevant general and service information
about particular cities or countries.
Do you offer discounts?
Discounted rates are available for regular clients. As we promote a client-oriented approach,
discounted rates or complimentary transfers would gladly be offered to all clients who book
larger volumes of services.

Do you provide professional tour guide service and driver-guide service?

Yes, we do provide a professional tour guide service in all cities we serve. We also provide a
driver-guide service where such service is permitted by local law.

Is prolonged service available?

Yes, and without paying for it in advance. An email, a call or just a message would do. The final
report on additional costs would be presented after the service along with the payment link or
invoice. Please note the modifications cannot be arranged with the driver but with Limos4
Customer Care Team only.

Is the chauffeur’s accommodation included in the offer?

As we always try to provide all-inclusive rates, we would include the driver’s meals and
accommodation fee in our offer. However, if required, we can present these fees separately as
well.

Is it possible to change the pickup time or other details?

The pickup time changes are possible and free of charge. Additional charges would only apply if
a pickup time change is requested at the last minute or if the driver is already on the way to the
pickup location. Other booking modifications that are different from the originally booked
service may result in additional charges.
Generally, last-minute modifications are usually accepted but cannot be guaranteed by Limos4.

Are you able to provide local assistance and restaurant recommendations?

We gladly provide local information and recommend hotels or restaurants according to
preferences, but we do not provide local assistance, such as reservations or ticket purchases.

To get acquainted with the travel agency ground transportation processes and procedures we
operate by, take a look at the following steps:

Obtaining information
Acquiring all of the service details via email, phone, live website chat, and/or a meeting.
Solution crafting
Thorough planning of the service with various recommendations, sightseeing options, etc.

Tour engineering & quotation

Every tour is tailor-designed and quoted accordingly.
Various payment methods available.

Service execution
Instant ride status updates and personalized 24/7 customer care teams from start to finish.

Reports & billing

Final service reports and cost reconciliation sum up a successful cooperation.

Family offices

Chauffeured Ground Transportation Services for Family Offices

Let’s facilitate car service fitting the lifestyle of all the members.

Schedule a free meeting with our travel specialist.

Flexibility

Pickup procedures

Experience with HNWIs

Additional services

Chauffeurs

Confidentiality
Concerned about the family’s security of information and overall confidentiality and discretion?
All our company’s information, policies, procedures and processes are compliant with the GDPR
data protection laws and principles.
Personalization
Need intricately tailored chauffeured limousine services for your family’s needs?
To meet the demands of a specific client family, every aspect of their transportation service can
be personalized.

SPOC
Looking for a single point of contact for a global destination coverage?
Implementing a strict 5-phase quality assurance system in 200+ cities and 60+ countries, Limos4
delivers exactly the same level of service.

Why Limos4 should take the wheel of your clients’ needs

We help you rise to the challenge of working with a multigenerational family when it comes to
managing chauffeured ground transportation services across geographies.

No matter how complex their transfer or hourly itineraries are and what types of vehicles they
need, Limos4 can address both your client family’s business and private needs.

Following your instructions, we make sure our services reflect the values and style of each
family member as well as the whole family.

Customization options
Your client family can have a preference for every service element, from chauffeurs and
onboard amenities to payment and billing methods.

Flexibility beyond flexibility

You can expect flexibility in all service and cooperation requirements, especially with all and
last-minute changes and bookings.

24/7 responsiveness
You will always reach our human, in-house customer care team via phone, email, Whatsapp
and live website chat. Get a quote within 15 minutes.

Premium vehicles
You can choose from our top-notch sedans to coaches, backed by maximum passenger and
vehicle insurance, for safe and undamaged transportation.

Get acquainted with the way we do things for single and multi-family offices
SPOC
You can get a designated 24/7 rep as a primary source of all types of information, monitoring
and reporting.

Guidance
You are guided throughout the whole Limos4 process, enabling you to have utmost control.

Coordination
Your SPOC coordinates everything on-site and off-site, from service preparation to invoicing.

Optimization
All of the service costs are optimized, eliminating unnecessary expenses along the way.

Reporting
Through ride status updates and daily/final service reports we send you, you get a clear insight
into all of the rides and costs.

Arrange the vehicle classes compatible with the family’s nature of the trip

Best experiences start with Limos4

"I have used Limos4 on many occasions now and they have been a pleasure to deal with from
the moment you make contact to the fulfilment of the job. They are extremely efficient and
reliable, and I would highly recommend them."

Choose from 60+ countries across 5 continents

How we set up and keep the same level of service worldwide

The answers to the most common questions about transportation service for family offices

How flexible are you about the cancelation?

The higher the number of bookings, the more eager we are to negotiate a more flexible
cancellation policy.

Can you assign the same chauffeur for the entire service?
If preferred, we would assign the same driver for the whole trip and for the next one as well.
The exceptions would be made only if the driver has already been assigned another job in the
meantime, is on an annual leave or has health issues.

We need an English-speaking chauffeur who is not familiar with the client's language. Is it
possible?
As we care about discretion and privacy, we would always opt for a driver who does not speak
the client’s language.

Can the chauffeur sign the sheet with additional costs?

For your convenience, we can instruct our chauffeurs to sign the report sheet with additional
costs.

How will commission be paid to us?

The commission will be paid to you upon completion of the service by bank transfer to the bank
account you have designated.

To get acquainted with the family office ground transportation processes and procedures we
operate by, take a look at the following steps:

Obtaining information
Acquiring all of the service data via email, phone, live website chat, and/or a meeting.

Solution customization
Thorough planning of the service. Special attention to details and flexibility. Quotation.

Service execution
SPOC, real-time ride status updates and 24/7 customer care responsiveness.

Reporting & billing

Final service reports and cost reconciliation sum up a successful cooperation.

Ground transportation companies

A Single Affiliate for the Whole of Europe

Let Limos4 take care of your clients with all-inclusive white-label service via unified quality
assurance.

Make an appointment with our partner manager.

Service coverage and rates

Fleet

Terms of service

Flexibility

Payment options

Office working hours

Availability possibilities

Unification
Searching for a company with the same integrity and credibility as yours to represent you while
serving your clients?
Count on Limos4 as your singular ‘who-do-we-have-in’ go-to source for over 200 cities
throughout the world.

Communication
Do you often find yourself in a situation to call a local provider in the middle of the night and no
one is answering it?
You can always rely on our in-house 24/7 support by email, phone, WhatsApp, and live chat –
whatever you prefer.

Integration & Ride statuses

Looking for an automatic, partner rate for a selected vehicle with automated ride statuses?
GNet-integrated Limos4 is the only provider in Europe from which you can get ride statuses in
200+ cities, owing to our proprietary technology.

Why Limos4 is a preferred farm-out partner for Europe

Upon mutual agreement, we act as your alter ego whenever and wherever you need us under
all circumstances.
With our specifically created local-provider auditing process, we have a track record of all the
partners in the cities we operate for more than 10 years. This way, only those with refined
quality become eligible for long-term cooperation with us.
Also, thanks to our long-lasting partnerships and significant service volume, Limos4 always has
competitive pricing.
Using API and white-label integration models, our company values, service unification and
incorporating new ground transportation options are made easier.
Hundreds of our partners have recognized Limos4 as a valuable partner-client, able to deliver
the best customer experience every time and exceed the customers’ expectations on their
behalf.

Quality
Our groundbreaking quality assurance system ensures service consistency through 5 short-term
and long-term vetting phases.

Service standardization
You get exactly the same ground transportation service value in 200+ different cities, whatever
service type is needed.

Pricing
Our rates are more competitive than any local supplier’s due to constant substantial service
volume and special partnership ties.

Integration
GNet, SummitQuest and Karhoo integration platforms make us connected in real-time, enabling
getting instant quotes, availability, reservations, status updates, and billing.

Single point of contact for 3B+ USD market

You have only one point of contact for bookings and on-site coordination rather than multiple
suppliers with whom you have no prior experience.

Communication
Our multichannel in-house 24/7 customer service representatives are available whenever you
need us.
White label
Our white-label solutions enable us to customize the services with your logo, label and identity,
without you having to invest in infrastructure and technology.

A one-stop shop for all your clients' needs across Europe

Limos4 in the eyes of industry colleagues

CEO

"Limos4 has a fantastic team, they are flexible and reliable. Very easy to get in touch with them.
As always we can just relax when we book, everything flows smoothly."

"We are glad to count on Limos4 to take good care of our clients in different locations
worldwide. Our standards are very high, and so are the expectations of our clients. Abaser has
been in this business for more than two decades and finding a global provider that can deliver
great service for a good rate became a pressing necessity. But Limos4 is more and better. They
have a system that is easy and intuitive, an extensive partner network offering service virtually
everywhere, and a great team of professionals that are quick and attentive to detail. The
collaboration between Abaser and Limos4 is very valuable for us, and all their assistance is
much appreciated."

"We are working with Limos4 company already for several years in some parts of the world and
it is always in professional manner from their side in each aspect. Dispatch department always
answering on time, no matter day or night, always full and detailed response with all needed
details. Managers are always polite and friendly. The quality of service always on the top level."

"As a global transportation owner, it's very important to have trusted partners around the
world. Limos4 in Europe has provided amazing service to our client base that sometimes can be
difficult to deal with. Our team never has to worry about the level of service that Limos4
provides because they always go above and beyond. Their staff of drivers and their fleet
represent the best of the best that Europe has to offer. Thank you to the whole team at Limos4
for their continued partnership."

Here are the answers to some of the most common operational questions:
How do I know you won’t steal my customers?
We greatly honor our partners’ companies, their clients, and the work they send us. We would
never steal any of the customers and jeopardize our reputation and mutual trust. Additionally,
in order to eliminate any such possibilities, our contract with our suppliers specifically forbids
and describes legal actions against such misdoings.

Do you have marking on your vehicles?

All our vehicles are without any markings. However, when white-labeling, we gladly keep the
company’s branded identity and mark our vehicles in accordance with the required
specifications.

Which cities do you cover?

We cover more than 200 major cities in Europe, Middle East and the USA.

Why shouldn’t I just go directly to the local provider?

All attempts to get partner rates from a local operator based on one or two bookings usually
remain futile as all expect loads of bookings first. We have already done it and we are entitled
to better pricing due to the volume of business we farm out. Additionally, a better price is
subject to lengthy negotiations led by an Affiliate Manager whose time and work can be quite
expensive. Hence, we offer year-lasting affiliate flat rates leaving enough space for our partners
to mark up.

Can you send us ride statuses?

Yes. We regularly send live ride status updates via email or SMS or both.

Can you send us GPS coordinates?

Yes, we are able to send GPS coordinates via email or SMS, per request.

What’s your reporting process?

Our reporting process is set up to be reliable and fast. Thus, we keep our partners updated at
all times about the service costs. Containing comprehensive service information, flat rate
amounts and additional costs with clear descriptions, our reports are sent as soon as the service
is completed or whenever requested. Our customized reports chronologically list single,
multiple jobs, jobs per day, or all jobs in total.

How many partners do you have?

Our supplier network counts more than 220 partners. In addition, we have more than 70
operators as a backup.

How do you choose your partners?

We choose very carefully because we use only commercially licensed and fully vetted suppliers.
With all our experience and expertise, we have developed and implemented a unique Quality
Assurance Procedure that is applied to the search, entry, and evaluation of each supplier. To
get started, we assess each supplier by checking and evaluating the following aspects of their
business to see if the potential supplier fits our strict Quality Assurance standardization
process: – Infrastructure
– Fleet
– Sanitation and safety
– Licensing
– Appropriate pricing
– Insurance premiums
– Client satisfaction
– Technology
– Responsiveness
Only if these preconditions are met, we continue with vetting and on-boarding processes.

How and when do you check your partners?

We do it all the time and we do it for real. Our Quality Assurance Procedure is established to
maintain the quality of service of our suppliers.
This procedure applies the standards during 5 phases, and some phases last at least a year or
even indefinitely.

1. Vetting phase – we check business registration certificates, solvency, general liability and
vehicle insurances, the drivers’ criminal and driving records, their appearance and manners,
level of English;
2. On-boarding phase – imposing standards through synchronization and unification by
intensive negotiations and, eventually, by signing the contract between two parties;
3. Auditing phase – a “trial” period, during which our specialized supplier relations team
conducts numerous on-site checks, usually invisible to the supplier, such as frequent “ghost
rides”;
4. Evaluating phase – the supplier’s responsiveness, compliance, flexibility, complaints and
drivers` performance are monitored by recurrent quality control audits;
5. Extension phase – improve already established quality of service and bring more value to the
business, through our technological innovations, customer-orientated approach and counseling
about new trends in our industry.

What languages do your chauffeurs speak?

The drivers speak English as well as the official language of the country in which they provide
services.

Are your chauffeurs code-dressed?

Our strict requirement is that chauffeurs wear a well-tailored dark suit, a white or light blue
shirt, a dark tie and dark shoes that match the suit. A black coat is allowed in cold weather. For
women chauffeurs, we require dark outfit with a scarf and dark shoes, with heel size for safe
driving. We request no perfume and minimum of jewelry. In hot regions, such as the Middle
East or South Asia, we allow our chauffeurs to wear white shirts, dark trousers and dark shoes.

How much waiting time is included in the price for airport arrivals and private locations?
Our chauffeur will wait for the passengers from 30 to 90 minutes after flight arrival time,
depending on the size of the airport. Thereafter, every started hour of additional waiting time
will be charged at the rate of our hourly service for the assigned vehicle. With the flight or train
number given at the time of booking, our driver will be able to track the time of arrival and
adjust the pickup time for delays and early arrivals, where possible. If there is a very long delay
and the driver is not able to wait, our customer service team will contact you with an
alternative solution. For a standard pickup (i.e. from a hotel or private address) our driver will
wait 15 minutes. Thereafter, every started hour of additional waiting time will be charged at the
rate of our hourly service for the assigned vehicle.

What is your cancellation policy?

For sedan and business van/SUV vehicles: If the service is cancelled up to 24 hours prior to the
pickup time there is no cancellation fee. If the service is cancelled within less than 24 hours to
the pickup time, the cancellation fee is 100% of the agreed amount for the booked service. For
minibus and coach vehicles: If the service is cancelled up to 5 days prior to the pickup time
there is no cancellation fee. If the service is cancelled between 5 and 3 days prior to the pickup
time, the cancellation fee is 50% of the agreed amount for the booked service. If the service is
cancelled within less than 3 days prior to the pickup time, the cancellation fee is 100% of the
agreed amount for the booked service. For all vehicles: In case of cancellation or rebooking
while the chauffeur is already on the way to the pickup location and/or there is less than an
hour remaining until the start of the journey the full fare is to be charged. If the distance or
number of hours is less than originally booked, the price remains unaffected.
Do you charge a night fee?
A night fee of 20% applies to the service between 21.00 and 07.00.

Can you charge our corporate credit card or I can pay by invoice?
We may charge a corporate card although we prefer to send a payment link. If we need to
charge a corporate card, we will ask you to fill out a credit card authorization form to avoid
disputes. It is also possible to pay by invoice at least 7 workdays before the date of service.
Instead of paying on a ride-by-ride basis, you can request an open account option for monthly
invoice billing by contacting us at invoices@limos4.com or info@limos4.com. Once the open
account is set up, the monthly invoices will be sent out within the first 3 workdays of each
month, covering all rides in the previous month.

Upon receiving your partnership request, our partner manager will respond to you with further
steps.

Send a partnership request.

Concierge

Concierge Ground Transportation Services

Ensure an extra pair of hands for managing chauffeured rides and forget about it.

Responsiveness

VIP Service

Payment options

Commissionable prices

Service customization per passenger

Global provider
Looking for a global coverage provider staying at the top of the game in every city?
Thanks to our uniquely vetted and controlled supplier network across 200+ cities worldwide,
Limos4 is up to the challenge of serving the most demanding travelers.

Prompt response
In need of a prompt response to both urgent and non-urgent requirements?
Whenever you reach out to us for a quote, you can get it within 15 minutes. For other
questions, even short-notice, we respond immediately.

24/7 customer care

Want a 24/7 customer care team to assist you or your client at any stage of their journey?
We’re here when you need us. As travel doesn’t just happen during regular business hours,
Limos4 is always available for any assistance, before, during and after the journey.

How Limos4’s assets help you keep the ball rolling

Dictated by the needs and wants of your clients, we have decade-of-experience connoisseur
teams in place to manage all types of high-end concierge ground transportation services.

From business and leisure travel to custom-made itineraries and experiences, our service
portfolio allows your customers to explore the entire world.

Besides, our finest selection of vehicles can cater to the requests of any type of clientele, from
corporate executives through businessmen to prominent individuals.

Limos4 provides convenience and comfort at every phase of the client’s ride – complete ease
from door to door.

Full set of services

From airport transfers and road shows to guided tours, and everything in between, we’ve got
you covered.

Personalization
Each client is treated personally and individually, with a fully flexible set of privileges, from the
onboarding process to the option of ‘preferred chauffeurs’.

Luxury vehicles
High-end vehicles are our thing. In addition to our standard cars, you can hire a chauffeured
Bentley, Maybach or Rolls-Royce.

Global reach
We think and act glocally. Strenuous efforts are made in order to ensure consistent service in
200+ cities on 5 continents.
Business & leisure
Whether your customers are traveling for business or pleasure, our specialists can help you
design and book respective packages.

Automation
To maximize efficiency and accuracy, almost all our processes are automated, from reservation
confirmations through ride status updates to receipts.

Additional concierge transportation management assistance

Tarmac pickups

VIP service and hosting at airports

Real estate tours

Helicopter transfers

Jet & yacht charters

Armoured vehicles

The premium fleet matching your clients’ lifestyle activities

Testimonials about what changed for the better since switching to Limos4

"We are а lifestyle management company with а number of high-end clients all around the
world. We have been working with Limos4 for over а year. Our clients аrе frequently in need of
airport transfers and саr services, some of them last-minute. Limos4 always responds to our
requests punctually and professionally. They do everything they possibly саn to accommodate
our clients and are аn absolute pleasure to work with. Неrе are some examples of their level of
service:
Оn оne occasion, we had а client in Split, Croatia, who asked us to help set up аn airport
transfer with only 2 hours advance notice. Limos4 was ablе to accommodate оn extremely
short notice and our client was entirely pleased with the vehicle and the service.
Recently, we had а group of clients flying from Copenhagen to Athens. Some of the group
members were unable to board their flight and had to rebook оn а later flight. Limos4 was аblе
to secure airport transfers in Athens for the members of the group who arrived оn time, and
also for the members of the group who flew in а few hours later. They were аblе to
accommodate this same day, with only а few hour's notice."

Let your guests enjoy our award-winning chauffeured service on a global scale

The responses to the top 5 concierge transportation operational questions

What is the minimum booking time?

Online reservations should be requested 24 hours prior to your scheduled transportation
service to confirm the availability. Scheduling a service by phone requires a notice of a
minimum of 4 hours.

Do you accept short-notice bookings?

We do accept last-minute changes, but sometimes, despite all our efforts, we cannot accept
such changes due to reduced availability which can be caused either by current events in the
city or by a tight booking schedule that cannot be changed. Please note that such modifications,
additional stops or service that differs from the originally booked service may result in
additional costs.

Can I get a payment link?

Yes. A payment link would be sent as soon as our offer is accepted by phone, email or other
communication channels.

Can I pay after the service?

To be billed after the service, please contact us at invoices@limos4.com.

How will commission be paid to us?

The commission will be paid to you upon completion of the service by a bank transfer to the
bank account you have designated.

To get acquainted with the concierge transportation processes and procedures we operate by,
take a look at the following steps:
Obtaining information
Acquiring all of the service data via email, phone, live website chat, and/or a meeting.

Solution designing
In-depth planning of the service. Special attention to details and flexibility. Quotation.
Service execution
Instant ride status notifications and 24/7 customer care assistance.

Reports & billing

Final service reporting and cost reconciliation wrap up a successful cooperation.

Private aviation

Private Aviation Ground Transportation

Opt for a limousine service that complements your clients’ charter experience.

Chauffeurs & vehicles

Pickup procedures

Send a consultation request.

24/7 support
Looking for a 24/7 supplier that is flexible enough to successfully handle any unexpected
changes?
In case of any unanticipated occurrences, we keep the plans moving timely by providing backup
resources and adjusting the wait time accordingly.

Global reach
Would you like to have the majority of the world covered at the same service quality level?
Thanks to our distinctively developed 5-phase Quality Assurance program, Limos4 can cover
virtually any area in an equal way, with no discrepancies whatsoever.

Client’s position
Have to keep track of your passenger’s position from the pickup to the drop-off in real time?
Knowing the value of being informed at every turn during the course of the journey, we provide
real-time ride status updates by email and SMS to keep you in the know.

How Limos4’s boutique approach ensures you & your guests are well cared for
With your mission in mind, our in-house specialists adjust our services to all the variables that
can impact your passengers’ private aviation ground transportation itinerary.
Besides weather and traffic monitoring, we continually track your clients’ private jet with the
FBO to receive real-time updates on flight progress and arrival time.
Whether terminal or tarmac pickups are needed, our impeccably vetted and briefed chauffeurs
will be in place, ready to greet the passenger(s) and go above and beyond the call of duty.
Having delivered global solutions to Part 91 and Part 135 operators for a decade, Limos4 leaves
nothing to chance before, during and after the service.

24/7 in-house customer support

Our human customer service reps are here for you every day of the year, without exception, to
offer you any assistance you require via phone, email, live website chat or WhatsApp.

International reach
Thinking and acting glocally, our expertise spreads across 5 continents, 60 countries and 200+
cities worldwide.

Powerful technology tools

Owing to our self-developed turn-key booking and dispatch system as well as client portal, all
the processes are automated, and you can quickly and efficiently manage your bookings, get
invoices, check pricing and availability.

Vetted and briefed chauffeurs

Our professional chauffeurs are rigorously controlled and vetted by a Limos4 Quality Assurance
program. Also, they are immaculately briefed and their contact details are available for you a
day in advance.

Terminal & tarmac pickups

We provide both terminal and tarmac pickups – from the stairs of the plane to the comfortable
backseat of our luxurious vehicle.

Familiar with all FBO’s procedures

Being in the industry for over a decade, both our chauffeur team and office team know the FBO
procedures like the the back of their hand. Who, where, what, how – we have everything
coordinated and covered.

Flight, weather & traffic monitoring

All the changeable segments that are beyond our reasonable control are constantly checked to
ensure the vehicle is on time, every time.

Flexibility – our 2nd name

In a world where minute delays can have serious financial consequences, we commit to fast
reaction and responsiveness in all circumstances, even for empty-leg pickups.

Backup resources
Should the unforeseen happen, we arrange a plan B vehicle with a chauffeur by default as well
as infrastructure (phone systems, servers, software) solutions, eliminating the risk of any
communication interruption.

Step-by-step service outlines

Pre-service

Multiple flight status checks with the handling agency

Thorough chauffeur briefings
Trip information, including the chauffeur’s contact details and vehicle model, sent at least 1 day
in advance

In operation

Real-time ride notifications:

The chauffeur on the way
The chauffeur on location
The passenger on board
The passenger on stop
The passenger dropped-off

Post-service
Service reports
Billing

Our fleet corresponds to both small & large-group charters

The world is your oyster

The responses to the top 5 private aviation transportation operational questions

Do you have contacts of handling agencies at airports you service?

Yes, we do. We have an established and close relationship as we work frequently with most
handling agencies at major airports worldwide.

Can you offer separate rates for passengers and crew?

Yes, we can. For more details, please contact us at info@limos4.com.

Can you provide short-notice rides for empty-leg pickups?

Yes, we can provide short-notice rides. However, due to reduced availability, we sometimes
cannot accept or guarantee short-notice bookings.

Do we have to pay every ride in advance?

Generally, our service must be paid in advance, either by a credit card or bank transfer.
Business accounts can also request to receive monthly invoices, instead of paying on a ride-by-
ride basis. Please contact us at info@limos4.com for additional information.

Can you help us with the recovery solution?

Yes, we certainly can provide recovery solutions because we have an extensive experience
which we have gained in Switzerland and neighbouring alpine countries by providing limousine
service as an alternative when private flights are cancelled or redirected due to weather
conditions.

To get acquainted with the private aviation ground transportation processes and procedures
we operate by, take a look at the following steps:

Price offer
Prompt quotation and immediate reaction to your preliminary inquiry.
Solution optimization
Acquiring more details and fine tuning. Flexibility and a backup plan.

Service execution
24/7 customer care assistance, real-time ride status updates and flight monitoring.
Reports & billing
Final service reporting and cost reconciliation wrap up a successful cooperation.

Real estate
Real Estate Limousine Tours
Treat your clients to comfort while helping them make the best property decision.

Local knowledge

SPOC - account management

Tour pre-selection

Payment options

Client portal

On-site inspection rides

Do you need on-site inspection rides?

In order for your representatives to scout the area, Limos4 will gladly facilitate your next site
inspection with our immaculate vehicles and professional local chauffeurs.

Multi-destination service

Looking for a multi-day and multi-city limousine tour?

We can take your clients on a multi-destination real estate limo tour, not only across several
cities but countries as well, no matter how long it takes.

Personalized amenities
Want to customize the amenities in the vehicles?
According to your clients’ amenity preferences, all their wishes can be fulfilled. We can fully
personalize the list, including snacks, cold towels, music, beverages, tissues, etc.

Limos4’s winning combination elements for your road to success

What better way to take in the surroundings of the new residential or business property than
from the comfort of one of our premium chauffeured vehicles?

In addition to providing a cozy and relaxed environment, Limos4 does all the navigation and
driving, allowing you and your clients to work on the go and focus on the current task – discuss
details, take notes, develop an offer strategy, and eventually make the right decision about the
(client’s) dream home or investment property.

Our personalized real estate limousine tours can help you eliminate any hassle and distraction,
leave a lasting impression and seal the deal anywhere in the world.

Local SPOC
Entirely at your disposal, Limos4’s local representative will warmly welcome you, show you our
fleet and provide any necessary information along the way.

VIP services at airports

In addition to arranging your clients’ journeys to and from the airport, we can help them
through all procedures up to the gate of your flight, enabling them to experience the true
definition of hospitality and VIP treatment.

Private jet pickups

Serving 60+ countries and over 200 cities all over the world, we are able to pick up and drop off
our private aviation guests at all local and regional airports in the covered areas.

Complete privacy & discretion

Limos4 is committed to upholding the highest standards of confidentiality, so that your
customers can enjoy absolute privacy. Our non-disclosure agreements additionally ensure
discretion. What happens in the car stays in the car.
Commercial flight & private jet meet-and-greet
Meet-and-greet is our standard service for all airport pickups worldwide, including tailor-made
name boards, flight monitoring and luggage assistance.

24/7 at hand
Our in-house live customer support agents are available around the clock via phone, email,
WhatsApp and live website chat for anything that may pop up, before, during and after the
service. You and your queries will be treated with captivating charisma and drive.

In-depth local insights

All of our chauffeurs are locals, acting as fountains of local knowledge, giving detailed
recommendations and tips for your clients’ stay.

The fleet for made-to-measure real estate tours

The highest standards. The most satisfied clients.

"Perfect business service, quick and friendly. Great service across Europe.
Always available until late and flexible to help and find a perfect solution.
Very useful and easy digital processes and also available for individual personal questions."

The sky’s the limit

The responses to the top 5 real estate tour operational questions

Do we have to pay in advance?

Generally, our service must be paid in advance, either by a credit card or bank transfer.
However, business accounts can also request to receive monthly invoices, instead of paying on
a ride-by-ride basis. Please contact us at info@limos4.com or invoices@limos4.com for
additional information.

Do you have experience in servicing high-profile guests?

Limos4 is trusted by a vast variety of high-net-worth individuals, from state officials, through
international business leaders to world-class celebrities. To completely satisfy such clients, we
have implemented procedures to enable uncompromised confidentiality, utmost
personalization and overall convenience.

Can we prolong the service along the way?

Yes, without paying for it in advance. A call, an email or just a message would do and no pre-
payment is needed. The final report on additional costs would be presented after the service
along with the payment link or invoice. Please note the modifications cannot be arranged with
the driver but with Limos4 Customer Care Team only.

Can we make the changes to the itinerary during the service?

We gladly accept changes, but despite all our efforts, Limos4 sometimes cannot guarantee the
short-term changes. Any modification, additional stops or service that differs from the originally
booked service may result in additional costs.

What if I need the car shorter than booked?

As the service can end earlier than previously booked, the passenger would only pay the
minimum hours of service or as many hours as used. Our Reservation Team agents would
always point out the minimum hours of service when submitting the price offer.

To get acquainted with the real estate limousine tour processes and procedures we operate by,
take a look at the following steps:

Obtaining information
Acquiring all of the itinerary details via email, phone, live website chat, and/or a meeting.

Itinerary planning & quotation

According to your agenda and budget, we create the most efficient offer.

Service execution
24/7 customer care assistance, flight monitoring.

Reporting & billing

Final service reporting and cost reconciliation wrap up a successful cooperation.

LIMOS4 CLIENT PORTAL

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Chauffeured Limousine Service and Airport Transfers

Limos4 - Premium Worldwide Chauffeured Limousine Service
Limos4 - Premium Airport and Cruise Port Transfers
English-speaking drivers
No hidden costs
Meet and greet
Comfort & VIP
Experienced chauffeurs
Reliable & Safe
Homepage
Limos4 was founded in 2010 as a Worldwide Premium Limousine Service provider.
Our know-how on the processes and technology allows us to provide best service.
Who we are Limos4
Limousine airport transfers
Airport transfer
Cruise port limousine transfer
Cruise port transfer
Long distance rides
Long distance rides limousine service
Roadshows as a solution
Turn-key affiliate solution
Limos4 integrations
Limos4 ride statuses
Limos4 self-developed livery solutions
Concierge limousine
Coordinating corporate transportation in order to turn your challenges into powers.
Family office
Family office limousine
ground transportation limousine service
Mice & event transportation limousine
Private aviation limousine
Travel agencies ground transportation

Davos Economic Forum Limousine and Chauffeur Service

The most convenient Davos annual meeting transportation service

With Limos4’s great team of professionals with extensive logistics background and late-model
4×4 Mercedes-Benz fleet, your Davos World Economic Forum limousine and chauffeur service
will be taken care of in the utmost safety, discretion and flexibility.

We have been the preferred Swiss and Davos limo company for the World Economic Forum as
well as a large number of other high-profile events for years, and we have successfully
completed each one of them.

Whether you need to get from Zurich Airport (ZRH), Munich Airport (MUC) or Friedrichshafen
Airport (FDH) – or any other Swiss or German airport, hotel, train station, or some other
address, we will transfer you to Davos-Klosters, and vice versa, with no distractions or stress.
Every Limos4 vehicle meets strict health and safety regulations, keeping both the client and the
chauffeur safe and secure. Also, each of our vehicles holds a ‘‘Greener Davos’’ sticker, meeting
strict environmental regulations and being able to enter special waiting zones.

For the 2023 Davos car service, we will announce the new emission protocols as soon as they
are published.

In addition, our chauffeurs are licensed and registered, with 10 years of experience at the
event. The drivers always follow the VIP dress code and are fully trained in the VIP protocols.

There are a variety of Limos4 WEF transfer and hourly service packages available for this
occasion.

Please ensure you make your reservation as soon as possible so that we can accommodate your
last-minute requests. What’s more, early bookings will bring the best rates and cancellation
policy.

With our assistance and constant support, your participation in the Davos Annual Meeting 2023
will run smoothly and in a carefree way, enabling you to concentrate on your important
matters.

Your WEF limo service made easy

10+ Years of Experience

Our know-how stems from covering the event for more than a decade.

Covid-19 Safety Measures

All precautions have been taken to protect the client and the chauffeur.

Efficient 24/7 Customer Care

Our WEF-specialized team responds within 15 min. via email, phone & chat.

Your Davos car service benefits with Limos4

Simple booking procedure

Adaptability and customization
Real-time flight tracking
VIP service at airport
Timely responsiveness
Easy billing options

The comprehensive 2023 Davos event offer

Meet-and-greet service
WEF-required chauffeur registration
WEF-required vehicle registration (green sticker)
Vehicle and passenger insurance
Driver’s accommodation and meals
Waiting time of 60 min. at airports (designated plane landing time)
Waiting time of 15 min. at other locations
Parking fees
Road tolls
Luggage assistance
On-board bottled water
Fuel
Free Wi-Fi upon request
Real-time ride status notifications

Request a call back

Phone number (including country code)

Working hours

We have the perfect vehicle for you

Sprinter
Mercedes-Benz E-Class, BMW 5 Series or similar
Book this vehicle

Passengers: max. 3
Luggage: max. 3 medium suitcases

Luggage size info

The representative of Limos4’s Business Class is the late-model Mercedes-Benz E-Class. It can
accommodate up to 3 passengers and 3 medium-sized pieces of luggage. Our clients can enjoy
complimentary bottled water, newspapers and Wi-Fi upon request.

Car features:
Free meet&greet
Free wi-fi upon request
A/C
Leather seats
Free bottled water
4 wheel drive

Mercedes-Benz S-Class,
BMW 7 Series, Audi A8 or similar

The representative of Limos4’s First Class is the latest Mercedes-Benz S-Class. It can
accommodate up to 3 passengers and 3 medium-sized pieces of luggage. Our clients can enjoy
complimentary bottled water, newspapers and Wi-Fi upon request.

Tesla Model X, Audi e-tron or similar

The representative of Limos4’s Green SUV Class is the all-electric five-door Tesla Model X. The
vehicle can take up to 5 passengers and 5 pieces of hand luggage or 3 medium-sized suitcases.
Our clients are enabled to enjoy reaching their destination in an entirely eco-friendly manner.
Complimentary bottled water, newspapers and Wi-Fi are available upon request.

Mercedes-Benz Viano / V-Class or similar

Luggage: max. 7 medium suitcases

Luggage: max. 20 medium suitcases
Luggage: max. 52 medium suitcases

The representative of Limos4’s Business Van/SUV Class is the late-model Mercedes-Benz V-

Class. It can take up to 7 passengers and 7 medium-sized pieces of luggage. Our customers have
complimentary bottled water, newspapers and Wi-Fi upon request at their disposal.

Mercedes-Benz Sprinter or similar

The representative of Limos4’s minibus fleet is the top-quality Mercedes-Benz Sprinter. It can
accommodate up to 20 passengers and 20 pieces of luggage, depending on the model. Upon
your request, we can provide refreshments and Wi-Fi.

Mercedes-Benz, Setra or similar

Limos4 offers coaches of different types and brands, accommodating up to 52 passengers and
their luggage. On-board catering and Wi-Fi are available upon request.

Please take the luggage size classification below into consideration when selecting a vehicle.

Large suitcase
Medium suitcase
Cabin suitcase

Dimensions
Inch
Cm