GRACE NKRUMAH-BUANDOH

GW-0818-4155, Accra |+233545634914| nanankrumah000@gmail.com

SUMMARY

Experienced professional with a diverse background in hospitality, marketing, and community

empowerment. Skilled in multitasking, problem-solving, and team collaboration. Proficient in managing
schedules and providing exceptional support to staff and clients. Eager to contribute to the efficient
functioning of your company.

WORK EXPERIENCE
Afiki Rseort, Elmina, Central, Ghana April 2023 - Present
Assistant Manager
Serve as a key liaison between resort management and staff, ensuring effective communication
and prompt resolution of employee issues.
Provide empathetic and professional assistance to guests, addressing inquiries and concerns to
create a supportive and memorable guest experience.
Successfully manage staff schedules and oversee daily operations with meticulous attention to
detail and commitment to accuracy.
Proficiently handle clerical tasks, including managing phone calls, emails, and client inquiries,
demonstrating exceptional multitasking abilities.

CAMFED Ghana, Koforidua, Eastern, Ghana August 2020 - December 2022

Transitions Facilitator
Supervised and executed initiatives that empowered young women, resulting in a 20% increase
in community engagement and support for female empowerment.
Demonstrated exceptional problem-solving skills by identifying and supporting candidates for
grants to foster entrepreneurial pursuits among young women.
Flexibly executed additional administrative duties, contributing to the smooth operation of the
department.

ProAir Airconditioning Systems Ltd, Accra, Greater Accra, Ghana July 2019 - January 2020
Marketing Assistant
Conducted sales activities and maintained positive customer relationships to drive sales and
ensure satisfaction, showcasing strong communication and interpersonal skills.

EDUCATION
BA, Economics with Mathematics September 2012 - December 2016
University of Ghana
Relevant coursework in Cost Benefit Analysis

CERTIFICATION
AI Career Essentials (AiCE) Program February 2024 - April 2024
ALX Ghana
Utilization of AI tools to optimize productivity and streamline operations.

RELEVANT SKILLS
Organizational Leadership
Communication and Interpersonal Management
Detail Oriented Google Workspace
Writing