Recruitment Process

EVALUATION TABLE OF THE INTERVIEW

Dates: Position: Homestay Manager
Full Name: Date of birth:

Characteristics
Score
Factors to evaluate Question of candidates
ability (1-5)
1 2 3 4
1. Training 1. Tell me a little about yourself
knowledge 2. What are your strengths?
- Major 3. What are your weaknesses? How do
- Foreign Language you improve that?
- Computer Skill 4. What are your long term goals?
5. What achievements in your job are
you most proud of?
6. What do you know about us?
2. Skill 7. How do you make important
- Achievement decisions?
- Leadership Skill 8. Do you work well under pressure?
- Communication 9. What is your strategy for organizing
Skill a major event such as a conference
- Analytical, in the hotel?
Decision Making 10. Has a guest ever approached you
Skill and Problem- about uncleanliness in their room?
Solving Skill How did you solve this?
11. What would you do if you
encountered a potentially violent
guest?
12. What was the toughest job situation
you've ever encountered? How do
you solve that difficult problem?
13. What do you consider to be the
biggest challenges our industry faces
today?
 3. Personal Qualities 14. What qualities / skills do you think
- Ability to you have that are right for this job?
Multitask 15. What do you think should be done to
- Behavior (ex: attract and retain customers?
reliable) 16. In your opinion, what is the most
- Customer Service challenging aspect of a hotel
Skills manager's job?
- Responsible 17. Which category do you fall under? A
- Confidence, person who anticipates a problem
Assertiveness well, or a person who reacts to a
problem well?
18. When assigning tasks to employees,
describe how you show your
confidence in assigning tasks and
being responsible?
19. Why should I hire you?

4. Experience 20. What is the reason you quit your

previous hotel job?

Total

Comments:

Interviewer:
Sign:

Opinion of Head of Department

Opinion of Human Resource Department

Opinion of Director

Director Human Resource Manager Form Maker

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