Marina Academy of Maritime Research Centre & Charitable Trust

Document Name: Control of Non-Conforming Product Procedure

Document Number: MAMRC/PRO/01 Page 1 of 1
Date of Issue: 01-06-2019 Version: 1:00

Purpose and Scope

To establish and maintain a uniform method of controlling non-conforming product so as to prevent

inclusion into final products
This QMS Procedure applies to all work undertaken by Marina Academy

Procedure
Position
Activity Responsible/ Record/ References
Authorized

1. General

Non Conformances may be of the following three types:

System Non Conformances - non conformances in the

design & documentation of the Quality Management
system. For example, non-fulfillment of ISO 9001:2015
requirement in the Quality Management system Manual,
1.1 i.e., the QMS scope is not mentioned in the manual. - -

Process Non Conformances - non-conformances

arising out of the execution of any of the processes
identified as a part of Marina Academy QMS.

Product Non Conformances - non-conformances

relating to the actual service at any of its stages.

2. System Non Conformances

System non conformances may occur in the Quality

2.1 - -
management system.

These are recorded in the CAR format / NC Register CAR Form

together with identified causes and corrections / QMS MAMRC
2.2
corrective actions / preventive actions. Coordinator /QFS/FRM/07
The responsibility for analysis of the NC and the decision
on the disposition actions rests with QMS Coordinator
2.3 Some of the non-conformances arising during IQAs may QMS
also be treated as System non conformances and are Coordinator Refer Procedure for
addressed as described in the Procedure for Internal Internal Quality
Quality Audits. Audits
MAMRC /PRO/05

Prepared by: Approved by

 Swift Marine Tech services Pte. Ltd.
Document Name: Control of Non-Conforming Product Procedure
Document Number: SMTS/PRO/01 Page 2 of 1
Date of Issue: 01-06-2017 Version: 1:00

Position
Activity Responsible/ Record/ References
Authorized

3. Process Non Conformances

3.1 Process non-conformances may occur in any of the - -

processes forming a part of Marina Academy QMS.

These are recorded into CAR Forms

The identified causes and corrections / corrective actions
CAR Form
/ preventive actions are also recorded.
MAMRC
3.2 Process Owner /QFS/FRM/07
The responsibility for analysis of the NC and the decision
on the disposition actions rests with the concerned
Process Owner or the concerned Process Owner in
coordination with the QMS Coordinator, depending on
the nature of the NC.

Some of the non-conformances arising during IQAs may Refer Procedure for
also treat as Process non-conformances and are QMS Internal Quality
2.3
addressed as described in the Procedure for Internal Coordinator Audits
Quality Audits. MAMRC /PRO/05

4. Review of Non Conformances

CAR Form
CAR Forms, and other records identifying non QMS
4.1 MAMRC/QFS/FRM/
conformances are periodically reviewed by Process Coordinator
07
Owners and the QMS Coordinator.

Significant / recurring non-conformances may also be QMS

MRM Minutes
reviewed in the Management Review Meeting, and Coordinator
4.2 MAMRC
corrections / corrective actions / preventive actions
/QFS/FRM/06
identified.

Prepared by: Approved by:

QMS Coordinator Director